--- title: "IntelligenceBank Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about IntelligenceBank Software - reviews, pricing plans, popular comparisons to other Digital Asset Management products and more." source_url: "https://www.capterra.com/p/121110/IntelligenceBank-DAM/" page_type: "product" language: "en" --- # IntelligenceBank Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) IntelligenceBank ## What is IntelligenceBank? Discover the power of streamlined digital asset management with IntelligenceBank. Our user-friendly platform offers a versatile solution for storing, searching, and sharing assets within your organization and beyond. Simplify workflows, improve team collaboration, and eliminate brand compliance challenges with automated tools that ensure consistency. Work faster, stay on brand, and unlock your team's full potential with IntelligenceBank. ## What is IntelligenceBank used for? [Digital Asset Management](https://www.capterra.com/digital-asset-management-software/)[Brand Management](https://www.capterra.com/brand-management-software/)[Backup](https://www.capterra.com/backup-software/) Top alternative Featured Overall rating Based on 81 user reviews Reviews sentiment Positive 94% Neutral 5% Negative 1% Starting price $567 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for IntelligenceBank?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.intelligencebank.com&name=IntelligenceBank) ## IntelligenceBank Overview Updated August 2026 AI summary IntelligenceBank offers digital asset management and marketing resource management for businesses of all sizes, centralizing media files, brand materials, and approval workflows. With features like asset libraries, file management, customizable branding, metadata tagging, and workflow automation, it enables teams to organize, find, and collaborate on digital content. Deployment options include web, cloud, desktop, and mobile platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### IntelligenceBank 4.7 (81) VS. [4.6 (290)](https://www.capterra.com/p/143730/Kontainer/reviews/) Starting Price $567 Flat Rate, Per Month Starting Price $430 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (80) Ease Of Use 4.6 (13,405) Value For Money 4.4 (42) Value For Money 4.4 (10,187) Customer Service 4.9 (75) Customer Service 4.6 (8,373) ## IntelligenceBank alternatives [4.6 (2,243)](https://www.capterra.com/p/146652/Airtable/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (6,097)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Canva](https://www.capterra.com/p/168956/Canva/) [4.7 (13,417)](https://www.capterra.com/p/168956/Canva/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168956/Canva/) Highest Rated [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,674)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [View all alternatives](https://www.capterra.com/p/121110/IntelligenceBank-DAM/alternatives/) ## FAQs about IntelligenceBank Overview ### What problems does IntelligenceBank solve? IntelligenceBank solves scattered digital assets, inconsistent brand materials, and slow approval cycles by centralizing files, brand guidelines, comments, versions, and searchable records in one system. Marketing teams, creative agencies, brand managers, and distributed offices use it to reduce resend requests, support client self-service, and maintain compliant stakeholder reviews. Answer based on 44 reviews Overview ### Which roles and teams benefit most from IntelligenceBank? IntelligenceBank is most used by marketing, brand, and creative teams that need to organize digital assets, enforce brand consistency, and streamline content approvals. Directors, founders, and executives use it for governance and visibility, while coordinators and account managers rely on it to manage production workflows, collaboration, and campaign delivery. Answer based on 74 reviews Overview ### What company size and industries is IntelligenceBank built for? IntelligenceBank is built for small businesses first, with 48% of reviewers from that segment, while also serving enterprises at 31% and midsize businesses at 21%. It supports marketing teams, brand managers, and creatives across industries, with the highest reviewer share in hospital and health care at 10%, followed by non-profit management at 8% and banking at 5%. Answer based on 81 reviews Features and Usability ### What are the key features of IntelligenceBank? IntelligenceBank includes core digital asset management features such as asset libraries, file sharing, version control, tagging, and full-text search. Differentiators include approval workflows, brand guidelines portals, role-based permissions, and customizable templates. Reviewers also frequently mention image sharing, file organization, and configurable interfaces for brand and client access. Answer based on 44 reviews Pricing ### How much does it cost and what fees or limitations are included? IntelligenceBank starts at $567/month for the flat-rate DAM Essentials plan, while DAM Pro costs 1225/month. A free trial is available. Reviewers often call the pricing fair for ease of use and scalability, but some say costs rise with growth, individual licenses, and extra integrations. Answer based on 10 reviews Integrations ### Which third-party tools and platforms does IntelligenceBank integrate with? IntelligenceBank connects natively to Drupal, Adobe Experience Manager, Contentful, Figma, HubSpot CRM, Asana, Basecamp, Jira, Mailchimp, Google Docs, Google Sheets, Google Slides, Google Chrome, and Adobe’s creative apps, including Photoshop, Illustrator, InDesign, Premiere Pro, and After Effects. Answer based on 8 reviews Getting Started and Support ### What training and onboarding options does IntelligenceBank offer? IntelligenceBank provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided setup, webinars cover group learning sessions, documentation offers written reference material, and videos provide self-paced walkthroughs for teams getting started. Answer based on 5 reviews Getting Started and Support ### What customer support options does IntelligenceBank offer, and how do users rate the experience? IntelligenceBank offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as responsive, helpful, and knowledgeable, with quick replies, strong onboarding, and useful training. Some note the platform can require extra guidance at first, and a few issues were not fully resolved. Answer based on 44 reviews Security ### How does IntelligenceBank handle data security and access control? IntelligenceBank uses access controls by country, department, company-wide, public, and other user-group permissions, plus workflow permissions, version control, approval histories, licensing tracking, and single sign-on. Reviewers also mention non-obtrusive security protocols for sensitive media sharing, though some say workflow permissions can be difficult to configure and SSO was initially limited. Answer based on 17 reviews ## Features AI summary Based on 3,099 Digital Asset Management reviews Capterra data shows that buyers of digital asset management software rank the following features as their top priorities: - **File Management** (**57%** of reviewers rated this feature as critical) - **Asset Library** (**47%**) - **Document Storage** (**52%**) IntelligenceBank supports all three of the features reviewers rate most highly: **File Management**, **Asset Library**, and **Document Storage**. Together, these capabilities help businesses keep digital content organized, store files and documents in one place, and make assets easier to find and manage, allowing teams to maintain better control over brand and content resources. File Management 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create, save, and store files Document Storage 4.6 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Asset Sharing 4.0 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Share access to files and assets with individuals Search/Filter 4.3 (11) 81.82% of 11 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Access Controls/Permissions 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Asset Library 4.0 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Storage, organization, sharing with tagging/metadata IntelligenceBank 115 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Annotations: Highlight content and/or make notations about parts of content - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Artwork Management: Creation, approval, versioning, and distribution of visual assets and designs - Asset Categorization: Organize assets into folders and subfolders or tag assets based on a custom file hierarchy - Asset Library: Storage, organization, sharing with tagging/metadata - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Sharing: Share access to files and assets with individuals - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Backup: Data is backed up automatically to prevent data loss - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Backup Log: Records the events that occur during a backup process - Backup Scheduling: Schedule automatic backups by selecting the frequency of data backup jobs - Brand Guidelines: Provides centralized location and shareable capabilities for storage, distribution, and editing of brand guidelines - Brand Management: The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience. - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Change Management: Track and monitor efficient handling of all changes/transitions - Cloud Backup: Process of backing up of files and applications to cloud-based remote servers for protection of data - CMS Integration: Integration with content management software - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compression: Reduction in the number of bits needed to represent data - Configurable Workflow: Configure existing workflows to meet your organization's needs - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard Creation: Creation and customization of dashboards - Data Import/Export: Import and export data to and from software applications - Data Migration: Move from one database to another, or upgrade the version of database software being used - Data Recovery: Ability to restore deleted, hidden, or lost data from an email server/system - Data Replication: Process of copying and storing data in more than one site or node - Data Storage Management: Manage and store data in a database - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Digital Asset Management: Manage digital assets - Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Due Date Tracking: Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken - Duplicate Detection: Compare new data with existing records to detect duplicate entries - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Encryption: Convert data into a code for security - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - File Conversion: Convert files to a different format - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - Filtering: Find & retrieve relevant data or documents - Fulfillment Distribution: Access a central warehouse of data and files for efficient and controlled distribution of assets - Full Text Search: Search for specific words or phrases within a document or database - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Image Editing: Edit, touch up, and convert images for publishing - Image Library: Store and manage images - Incremental Backup: Copy only the new data that has been changed or created since the previous backup - Marketing Calendar: See past and upcoming campaigns and communications in a calendar view - Metadata Management: Collect and maintain structured information that describes data or content - Mobile App: Access the system via a mobile application - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multiple Output Formats: Create content in various formats, such as print, PDF, HTML and more - Multiple Projects: Ability to handle several projects simultaneously - Policy Management: Create, manage, and track policies and procedures within an organization - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Planning: Organize and schedule projects - Project Templates: Pre-designed project plans that can be customized - Project Tracking: Monitor the progress of projects from start to finish - Project Workflow: Create, manage, or update project workflows. - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Side-by-Side Comparison: Compare two documents or content pieces side by side - Single Sign On: Allow users to access multiple services after entering their login credentials once - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Version Control: Track revisions and updates made to files and navigate between different versions - Video Management: Store and manage online video content - Video Support: Supports various video file formats - Watermarking: Add a digital mark to show ownership of an image, video, document, etc. - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (44) 4.6 Based on 44 reviews ## Pricing Value for money 4.4 (42) Free Trial [View pricing plan details](https://www.capterra.com/p/121110/IntelligenceBank-DAM/pricing/) DAM Essentials $567.00 Flat Rate,Per Month It includes: - Digital Asset Management - AI Tagging DAM Pro $1,225 Flat Rate,Per Month It includes: - Digital Asset Management - Proofing & Markup - Legal & brand risks reviews - Approval Workflows Brand Hub Contact Vendor for Pricing It includes: - Digital Asset Management - Proofing & Markup - Creative Templates - Online Brand Portal - Marketing Inbox - Approval Workflows - Proofing & Marking Marketing Operations Contact Vendor for Pricing It includes: - Digital Asset Management - AI Tagging - Approvals - Proofing & Markup - Creative Templates - Online Brand Portal - Briefs & Forms - KanBan Boards - Marketing Calendars - Disclaimer Engine Marketing Compliance Contact Vendor for Pricing It includes: - Content Risk Reviews - Ad Risk Reviews - Web Risk Reviews - Approval Workflows - Proofing & Markup - Digital Asset Management Value for money 4.4 (42) 4.4 Based on 42 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ WordPress](https://www.capterra.com/p/131687/WordPress/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (75) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (75) 4.9 Based on 75 reviews ## User reviews Overall rating 4.7 Based on 81 reviews Filter by rating 5(64) 4(12) 3(4) 2(1) 1(0) Mentioned topic Sorted by most recent KZ Kim Z. Creative Art Director Aviation & Aerospace ### "Great user friendly platform for creative assets" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 22, 2025 Great experience. Training was very detailed, took a while but they went into everything. They always answer emails right away, and they help on every question I have very fast. The customer service is wonderful. Pros Selected the IntelligenceBank Digital Asset Management (DAM) platform because of its user-friendly interface, which stood out compared to other platforms—particularly the main dashboard, which is intuitive and easy to navigate. After training, the system was very easy to use, especially when tagging assets with keywords for efficient searching. The most widely used feature for my company is the powerpoint connector which allows the employees to drag drop photos and our brand clip and assets. The folder management capabilities are a major benefit, allowing us to control access by making content public, department-specific, or available company-wide. The platform supports a wide range of file types, including JPEGs, pdfs, svgs, videos, eps, pngs.  Creative assets can be found either through keyword search or by browsing folders which is a huge plus for us. Cons No basic creative asset builder built within. Linking to project management platforms cost more money. Alternatives considered [SmugMug](https://www.capterra.com/p/209845/SmugMug/) Reasons for choosing IntelligenceBank I cannot remember the names of the other companies who placed a bid on our RFP as well. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TP Tammy P. Marketing Executive Insurance ### "Great software. Highly recommend." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 15, 2025 The team have been super helpful. We had to do wider training sessions this year and our manager was able to help set these up. Was super wonderful. Pros The use of approval flow - we use it as the number one source and storing for all approvals. Should we need any proof for when something was approved we can find it in there. Cons How hard it is to edit workflows/templates. Not as intuitive as you would think so can make it quite difficult to edit. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JL Joshua L. Head of Brand and Design Education Management ### "Grat product - we should have done this earlier" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 4, 2025 Really positive experience. Intelligence Bank worked with us to ascertain our needs and how their platform could meet them. We were guided through the set up process which kept us on track. Pros The ability to customise for our needs and the excellent customer service that worked with us through the set up. Cons Steep learning curve and it was a little overwhelming at first however this was quickly overcome thanks to the excellent support Alternatives considered [Frontify](https://www.capterra.com/p/183904/Frontify/) Reasons for choosing IntelligenceBank Intelligence Bank offered more functionality Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MS Matthew S. Senior multimedia producer Non-Profit Organization Management ### "Intelligence Bank, they give a DAM!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 4, 2025 Intelligence Bank were much more customer focussed, their whole approach seemed to be much orientated to how their product could be customised to fit our requirements, rather than being shown a finished product we had to fit into. We leaked the whole focus on changes coming from user requests. The cost was also markedly lower than some of the other options. Pros High levels of support and customisation, everything was focussed on what we wanted to achieve with the platform, rather than how we fitted into their product. We had regular weekly calls during implementation meaning a lot of development happened quickly. Project documentation and how-to guides were well put together. The platform is highly intuitive and easy to use. The integration happened seamlessly, we migrated from a very outdated platform and were really worried, but it was all fine. Customer support was always on hand and issues resolved quickly. The DAM is used daily by the business and no issues to speak of. Good analytics and reporting tools to look at uptake of DAM and asset usage. Excellent plugins for social media management. Cons Their main office is based in Australia so scheduling calls was tricky due to time difference, but no real issue and they now have someone in the UK. Alternatives considered [QBank](https://www.capterra.com/p/125945/QBank/) [Aprimo Digital Asset Management](https://www.capterra.com/p/168221/Aprimo-Digital-Asset-Management/) [Kontainer](https://www.capterra.com/p/143730/Kontainer/) Reasons for choosing IntelligenceBank Intelligence Bank were much more customer focussed, their whole approach seemed to be much orientated to how their product could be customised to fit our requirements, rather than being shown a finished product we had to fit into. We leaked the whole focus on changes coming from user requests. The cost was also markedly lower than some of the other options. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AT Ashley T. Club Historian Sports ### "More than an asset management system!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 21, 2025 It's been great. On the few occasions I have needed assistance, they support team have got straight back to me Pros The ease of setting up the home page. It easily allows me to choose the number of folders and change the folder icons to look great and easily organise the database. Cons There isn't anything I don't like about it. It's very user friendly and looks great. I highly recommend it Alternatives considered [OneDrive](https://www.capterra.com/p/161304/OneDrive/) Reasons for choosing IntelligenceBank Just the ease. Its very practical and user friendly. Ideal for what I was looking for Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JM JR M. Technology Consultant Non-Profit Organization Management ### "I've used a lot of DAM's and personally I love IntelligenceBank the most!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 16, 2024 The experience has been extremely positive. We have had great success achieving all of our initial goals with IntelligenceBank. Their customer support has been extremely good as well. We really don't have any complaints about the product. It has its quirks like every other DAM I've used, but it is very powerful and reliable. We use it to store all of our media assets and we use the API in conjunction with our iOS/Android app. The CDN they use on all public share links allows the content in the app to load quickly for users all over the world. Pros \- I like the customer support. They have taken a lot of energy and put it into ensuring their customers are happy and successful. - I have also had success integrating IntelligenceBank's API to automatically share content in a mobile app (Ram Dass Be Here Now) - API was also used to do a transfer from another DAM into IntelligenceBank very quickly; we transferred the raw data of 23,000 resources with attached metadata in less than 72 hours. - They use Amazon S3 as the storage source which makes uploading and downloading a breeze. - Our team has found it to be extremely easy to use compared to the last DAM we were on. - Every day the DAM is used by our team and so far every issue has been resolved with ease. Cons If you don't have a technical person on staff to be the Administrator, you will be relying heavily on the customer success representatives to assist you during the initial first few months. This is not a knock on the platform at all, but it is very modular and there are many ways to use it. Switched from [Amazon S3](https://www.capterra.com/p/174285/Amazon-S3/) [Bynder](https://www.capterra.com/p/122257/Bynder/) [Webdam](https://www.capterra.com/p/81755/Webdam/) Bynder was too expensive and customer support was horrible. Team had overall negative opinion on Bynder and IntelligenceBank gave them hope that we could have a successful and searchable DAM. Alternatives considered [Google Drive](https://www.capterra.com/p/161425/Drive/) [Pics.io](https://www.capterra.com/p/132669/Pics-io/) [Bynder](https://www.capterra.com/p/122257/Bynder/) Reasons for choosing IntelligenceBank Functionality, AI transcription/tools, worth it for the cost (coming from Bynder) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RC Rob C. Marketing Systems Specialist Machinery ### "Good Product" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 27, 2024 Good Product with lots of tools for small to medium size businesses Pros Ease of use and the various admin tools within Cons Lack of support for multi-language and the searching capabilities Switched from [Kentico](https://www.capterra.com/p/265226/Kentico/) More robust features than what was available via the previous tool Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MR Mariachiara R. Billing Officer Health, Wellness and Fitness ### "My Experience Using IntelligenceBank" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 9, 2024 Pros When it comes to managing marketing operations, IntelligenceBank offers great features. It also makes digital asset management easy and helps digital marketing teams to pushing marketing strategies. Cons With IntelligenceBank, there hasn't been negative experiences. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OS Omar S. Web Technology Specialist Non-Profit Organization Management ### "A true source of truth for all our assets. IntelegenceBank does the job!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 18, 2023 We have had nothing but positive experience from the quick onboarding process, which we had expressed early on that we were on a tight timeline, and IntellegenceBank delivered. To the great team who supports us. We had initially tried a different DAM and had a very bad experience, they did not seem to know what they were doing over there. What a difference IntellegenceBank was! Like night and day, a vast improvement. I only wish we went with them from the start. Pros The ease of use The support we receive from the team at IntelligenceBank. They are valuable assets and treat us as partners, not really like customers. Help you come up with solutions to things you are trying to do. The interface is very user friendly. Cons Can't really think of anything, everything so far seems to be working as expected. Switched from [Brandfolder](https://www.capterra.com/p/133103/Brandfolder/) A number of reasons, first and foremost, the lack of compatibility with the latest version of Drupal, after we were promised it was compatible. The support team did not feel very knowledgeable about the product and at times felt like they were just reading off a script. We would often ask a question and the scripted response we would receive often would not even address the question! The interface was clunky and not user friendly at all, there was no folder structure, something my team kept asking about. I could list a lot more reasons, but you get the gist. Most, if not all of these issues were not a problem with IntellegenceBank! Alternatives considered [Acquia DAM (Widen)](https://www.capterra.com/p/76774/Widen-Collective/) Reasons for choosing IntelligenceBank Acquia seemed like it was a bit of overkill, they also want you to use them as the host, driving the cost up significantly. We already have a host and were not interested in the additional product features. IntelligenceBank does everything we need it to, at or below our budget. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Production Coordinator Higher Education ### "Not so Intelligent Bank" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 November 3, 2023 Pros their customer service was actually pretty good. although they were never able to fully solve the issue it was never their fault. Cons way too expensive for what you get and they are always trying to charge you for something else. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/121110/IntelligenceBank-DAM/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.