# Best Cherwell Service Management Alternatives 2026 | Capterra

> Looking for alternatives to Cherwell Service Management? Find out how Cherwell Service Management stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/121158/Cherwell-Software/alternatives

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# Alternatives to Cherwell Service Management

[4.3 (166)](https://www.capterra.com/p/121158/Cherwell-Software/reviews/)

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## Top Cherwell Service Management Alternatives

Cherwell Service Management

* * *

Starting from:

$189/Per Month

Pricing Model:

Per Feature

* * *

Overall Rating:

[4.3 (166)](https://www.capterra.com/p/121158/Cherwell-Software/reviews/)

Ease of Use

4.2

Customer Service

4.3

Features

4.4

Value for Money

4.4

* * *

Starting from:

$115/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.4 (4083)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Ease of Use

4.3

Customer Service

4.3

Features

4.4

Value for Money

4.2

* * *

Starting from:

Not provided by vendor

Pricing Model:

Not provided by vendor

* * *

Overall Rating:

[4.2 (2052)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Ease of Use

4.0

Customer Service

3.8

Features

4.2

Value for Money

3.9

* * *

Starting from:

$19/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (3460)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Ease of Use

4.5

Customer Service

4.5

Features

4.3

Value for Money

4.4

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All Cherwell Service Management Alternatives

At a Glance

Top Alternatives for Cherwell Service Management

-   [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f)
-   [NetSuite](#product_6a680041-f372-46f3-a3e9-a6d200b556c0)
-   [Freshdesk](#product_7ab9772e-1e92-48c9-bfbb-a6d200b42fbe)
-   [Zoho Desk](#product_81110b70-0546-4846-9874-a6d200b7a22f)
-   [Odoo](#product_49a68156-7e55-465d-bce6-a816004f00fd)

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by Zoho

[4.5 (2213)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/)

Zoho Desk is a customer service software that allows you to create SEO-friendly, multilingual, and multi-brand knowledge base. [Learn more about Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)

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by Odoo

[4.2 (1314)](https://www.capterra.com/p/135618/Odoo/reviews/)

Designed to help HR professionals with hiring, employee management, expense management, appraisal management, and any other HR need. [Learn more about Odoo](https://www.capterra.com/p/135618/Odoo/)

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by Freshworks

[4.5 (753)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Empower self-service and deflect routine requests with Freshservice’s AI-native knowledge management and unified search. [Learn more about Freshservice](https://www.capterra.com/p/132997/Freshservice/)

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by Quickbase

[4.4 (332)](https://www.capterra.com/p/157262/QuickBase/reviews/)

Quickbase is a true low-code platform for building, customizing and connecting highly scalable, secure cloud business applications [Learn more about Quickbase](https://www.capterra.com/p/157262/QuickBase/)

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by Issuetrak

[4.6 (205)](https://www.capterra.com/p/16499/Issuetrak/reviews/)

Everything you need to provide top-notch customer support. Backed by our own US industry-leading, 24/7 support. Get your free trial. [Learn more about Issuetrak](https://www.capterra.com/p/16499/Issuetrak/)

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by SysAid Technologies

[4.5 (520)](https://www.capterra.com/p/107225/SysAid/reviews/)

SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work. [Learn more about SysAid](https://www.capterra.com/p/107225/SysAid/)

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by Bitrix

[4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Bitrix24 is the fastest-growing free CRM, trusted by 15M+ companies worldwide. One platform for all your business needs. [Learn more about Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

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by Salesforce

[4.5 (825)](https://www.capterra.com/p/136189/Salesforce/reviews/)

Boost mobile worker productivity, optimize scheduling and dispatch, and drive field efficiency with Salesforce Field Service. [Learn more about Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)

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by ManageEngine

[4.4 (233)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/)

Move fast and fix outages before they impact your end users and revenue, with ServiceDesk Plus and its no-code automations. [Learn more about ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)

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by Zoho

[4.3 (6982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Zoho CRM is an AI-powered sales CRM that empowers SMBs & enterprises of all sizes with a 360º customer relationship management solution [Learn more about Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

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by QualityUnit

[4.7 (1786)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)

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## [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)

by Atlassian

[4.5 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service & collaboration. [Learn more about JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)

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