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Our cloud-based Events Management software provides event organisers with all the tools they need to plan, market & manage every aspect of their event easily and all in one place. From simple seminars to multi-session conferences, we have you covered. With intuitive software, beautiful web and email templates, and our new drag and drop website builder it is easy for anyone to create professional-looking event websites and emails.
Provider
iVvy
Located In
Australia
Foundation
2010
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Training
Live Online, In Person, Documentation, Webinars, Videos
Support
Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum, Phone Support
Any event organiser needing tools to plan, market and manage their event. From simple events right through to complex multi-day conferences, we have them covered.
Content Source: iVvy Event Management
Green rating bars show the winning product based on the average rating and number of reviews.
iVvy Event Management Reviews
Pros
I have only started using this software in the last 6 months. The support team especially [SENSITIVE CONTENT] who has gone out of his way to help me work out the best solution to any of my issues.
We have worked alongside [SENSITIVE CONTENT] for many years and he always is willing to workshop and find solutions to better use the system more effectively.
Any issues staff are always willing to help and super helpful and easy to talk to and go out of their way to understand the scope of the work be achieved.
I purchased IVvy about 10 months ago for our wedding venue business. Their sales team is truly great at what they do, I felt so optimistic about the product.
Cons
I emailed several times trying to get a booking issue sorted out with no response and finally got in touch with the sales employee to find out my only other contact had been fired.
She was very unprofessional and disorganized. Fast forward two months and my software still wasn't completely set up and a lot of things promised in the sales pitch weren't actually available "yet.
I ended up having a few meetings with someone else to finish setting up my account (this was then 3.5 months after signing up) which mainly involved fixing mistakes from the first employee.
Poor customer service - am tired of following up about an ongoing error - 12 months after closing the account. Updates and phone calls are promised but ever come through.
"Ivvy Review"
Overall: Excellent
Pros: Number 1 is the ease of use. Everything is covered in Ivvy. "If you can think of it, Ivvy will do it, you just need to work out how."
Cons: Integration with current systems was very easy. Would be ideal if Ivvy also had an app rather than using third party provider.
Vendor Response
"LOUD events review"
Overall: We have used IvVy for over close to 10 years. The support team are so helpful and always available to take your calls and assist with any queries. We have worked alongside [SENSITIVE CONTENT] for many years and he always is willing to workshop and find solutions to better use the system more effectively.
Pros: Easy to manage delegate attendance and take payment. Ability to create a website.
Cons: Financial reporting, the abstract system. Abstract system is not set up to effectively manage this aspect of events. Would like to understand more about the app potential.
Vendor Response
"Can't book, can't register, can't pay"
Overall: Frustrating, all round
Pros: It started off promisingly. I thought this would be quick and easy
Cons: Tried to book a conference in Melbourne using iPhone and QR code. It had difficulties simply uploading a '2' into # of attendees. When it got to asking me to set up a password, it didn't even display a keyboard!?! So rang a Tech Support guy at IVvy and his English was so poor he was totally unable to understand the enquiry. So went home and changed to laptop. Details loaded were up. Good sign! However, it kept 'losing' the password confirmation entered every time I confirmed and went to the next screen?? This is one amateurish booking facility?
Vendor Response
"The Valley Estate "
Overall: Any issues staff are always willing to help and super helpful and easy to talk to and go out of their way to understand the scope of the work be achieved.
Pros: Booking system for multiple sessions, Diary entry, contracts.
Cons: Ticketing I struggle with following steps - however with our the staff online help who are amazing I would'nt be able to follow.
Vendor Response
"iVvy Event Management "
Overall: I use iVvy daily and once you learn the little quirks of the program (as with any software) it is overall very easy to use. The link with the online market place is also a handy tool.
Pros: Copy features are great and save a lot of time, as does the edit multiple option. Packages can be set up pretty easily and are easy to use. The regular training session as also a big plus. Would love if there was a favourite reports/columns option for views/reports you run regularly.
Cons: Some of the information that you expect to automatically update from one area to another do not do so, this means there is a fair bot of manually correcting the information. No revision/update/version numbers that show on BEO's to easily distinguish between the versions. Splits for revenue over the packages. Invoicing feature is not fantastic, it becomes quote difficult if you have a slightly more curly invoice to amend.
Vendor Response
