# Perkville Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Perkville Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more. Source: https://www.capterra.com/p/121217/Perkville --- # Perkville Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Perkville ## What is Perkville? Customer loyalty tool that helps businesses create and manage loyalty programs, referral programs, social media campaigns, and more. ## What is Perkville used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)[Referral](https://www.capterra.com/referral-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/) Top alternative Featured Overall rating Based on 37 user reviews Reviews sentiment Positive 95% Neutral 3% Negative 3% Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Perkville?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.perkville.com/&name=Perkville) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Perkville 4.7 (37) VS. [4.8 (467)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (37) Ease Of Use 4.9 (466) Value For Money 4.6 (32) Value For Money 4.8 (411) Customer Service 4.7 (34) Customer Service 4.7 (401) ## Perkville alternatives Highest Rated [4.9 (3,473)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting price $4.80 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (99)](https://www.capterra.com/p/10002488/Owner/reviews/) Starting price $499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.6 (82)](https://www.capterra.com/p/173343/Giftbit/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.9 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/121217/Perkville/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Referral Tracking 4.7 (15) 33.33% of 15 reviewers that rated this feature as important or highly important Log and store the source of contacts/leads Rewards Management 4.9 (15) 53.33% of 15 reviewers that rated this feature as important or highly important Strategize and implement rewards for returning customers, employees and other members Loyalty Program 4.9 (14) 42.86% of 14 reviewers that rated this feature as important or highly important Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Campaign Management 4.4 (10) 20.00% of 10 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Membership Management 4.4 (9) 22.22% of 9 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Loyalty Cards 4.4 (8) 25.00% of 8 reviewers that rated this feature as important or highly important Manage loyalty cards that hold rewards and promotions to incentivize customers to return Perkville 7 features Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage loyalty cards that hold rewards and promotions to incentivize customers to return Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Database of members to track personal information of individuals and families Accept and process customer payments for products or services using hardware and software Log and store the source of contacts/leads Strategize and implement rewards for returning customers, employees and other members Get Advice We can help you find the software with the features you need. Features 4.5 (37) 4.5 Based on 37 reviews ## Pricing Value for money 4.6 (32) ### Starting price Contact vendor for pricing Free trial available Value for money 4.6 (32) 4.6 Based on 32 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (34) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (34) 4.7 Based on 34 reviews ## User reviews Overall rating 4.7 Based on 37 reviews Filter by rating 5(29) 4(6) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent JJ Julie J. Owner Health, Wellness and Fitness ### "Our clients love Perkville!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 11, 2024 Easy. Affordable. Effective. The integration is easy. Our clients love the entire program. We find It easy to use on our end. Pros The integration between Perkille and my booking software MarianaTek is flawless. We have hundreds of clients and they LOVE Perkville and we love all the lead generations it brings us. It is simply awesome. Cons The client facing graphics etc aren't the most pretty I have seen. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RR Ron R. Director Hendrick Health Club Recreational Facilities and Services ### "Great Member Rewards Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2024 The integration team was great, I have also had some tech support setting up in club challenges for slow times of the week. The support team has been very prompt Pros Perkville easily integrates into our club management software, and provides a great platform for our members to track their progress. Cons I do have to have a separate login within our app for perkville Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BR Brandon R. Owner Health, Wellness and Fitness ### "Best rewards programme there is!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2024 Love it! It's been so useful as an internal rewards system and make all the points easy to track. Pros It creates loyalty among members and is used as an incentive to keep customers returning. It's value for money is unmatched. Cons I wish it integrated with the particular software I use for my business so it could do the points manually. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CT Corrine T. Director of Member Experience Health, Wellness and Fitness ### "Excellent Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 16, 2024 Pros Responsiveness from Client Rep and ease of use Cons Some challenges with ironing out the process to use QR codes for our small business partnerships Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JN Jaeden N. Digital Marketing Manager Tobacco ### "The Easiest Way To Implement Points Into Your Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 14, 2024 My overall experience has been nothing but positive. Whenever there was an issue I was able to get help and a solution within 24 hours. On top of that Perkville made sure to go above and beyond and prepare our new website ahead of time to be Perkville linked before we make the transition. Hands down some of the kindest people I have gotten to work and collaborate with in my time at my current position. Pros Since day 1 I have been blown away at the amount of support Perkville constantly offers. Special shoutout to \[sensitive content hidden\] for always being on standby especially at our launch when we were just figuring out the ropes ourselves. From both the customer and management perspective it is extremely easy to use and within a short span of time we were able to implement it on all levels of our company. Cons UI customizability. Would definitely be cool to see more options to customize our landing page in the future. Reasons for choosing Perkville My first meeting with \[sensitive content hidden\] was extremely welcoming and informative. Her energy and ability to answer any question I had let me know that this was a great option. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MP Makenna P. Member Experience Specialist Health, Wellness and Fitness ### "Perkville Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 14, 2024 Pros Perkville is a great way for our members to receive points to redeem on ancillary services/ merchandise at our facility! Cons Often times it is difficult to receive help in a timely fashion. There are often accounts that say inactive that we are not able to switch on our own and it can take days to hear back from someone. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VN Val N. COO Health, Wellness and Fitness ### "Best in Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 15, 2024 Pros The ability of members involvement in the facility. Cons nothing, They are great. Adding more options Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MW Marissa W. Sales and Marketing Director Health, Wellness and Fitness ### "Perkville for Gym Members" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 19, 2024 Pros Perkville is a great way to retail members and reward them for their hard work. I love that members receive points just for checking into the gym, which gives them just another incentive to come. I like that we can add/edit perks anytime we want and we can include local businesses in the rewards. Cons The customer support is very frustrating at times. I sometimes have to send multiple messages to get a response and when/if I do, it usually takes a while to hear back. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Sarra B. Inventory Manager Health, Wellness and Fitness ### "Perkville Program Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 8, 2023 Pros We love the referral program for new guests. When a current guests refers a friend or family member the program automatically sends out an email. Once the new guest comes in the points are automatically assigned to the proper guest. This has really helped with bringing in some new guests for our business. Cons Sometimes we have had issues about Perkville updating points for our guests when they purchase a product or service. It can just randomly stop assigning points without us knowing anything about it until a guests brings it to our attention. On the other hand the customer service to help re-assign these points is amazing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KH Kinsey H. Marketing Specialist Health, Wellness and Fitness ### "We love using Perkville!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2023 Exceptional customer service. Anytime I need program data or assistance with the platform, my rep responses immediately. Great partnership! Pros Perkville has allowed us to increase member retention and also leverage the platform for member testimonials, feedback and experiences. Cons I honeslty don't have a con for Perkville. As long as they keep innovating, I don't have an issue with their product or brand. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/121217/Perkville/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Guusto vs Perkville](https://www.capterra.com/compare/121217-186209/Perkville-vs-Guusto)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)