Who Uses This Software?

Sandbox is for childcare centers and preschools who are looking for powerful web-based software that they can access from anywhere to manage their administrative tasks and communicate with parents.


Average Ratings

40 Reviews
Value Ease
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $59.00/month
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Sandbox Software
  • www.runsandbox.com/
  • Founded 2011
  • Canada

About Sandbox Childcare Management

Our ease-of-use sets us apart from the competition. Sandbox Software manages all of your administrative tasks, lets you communicate with your parents, and enables you to process payments electronically or have your parents pay online. Sandbox is fully web-based with friendly, modern screen designs that make it easy-to-use from anywhere. See why our customers love Sandbox with your own free 30 day trial today!


Sandbox Childcare Management Features

  • Billing & Invoicing
  • Calendar Management
  • Check-in / Check-out
  • Child Care Center
  • Daily Reports
  • Employee Management
  • Food Program Records
  • Home-Based
  • Immunization Records
  • Lesson Plan Management
  • Mailing List Management
  • Menu Planning
  • Online Registration
  • Parent / Child Records
  • Parent Portal
  • Payment Processing
  • Photo Gallery
  • Text Messaging
  • Volunteer Management
  • Wait List Management

Sandbox Childcare Management Reviews Recently Reviewed!


We use the family, billing, staffing, dashboards and reports sections to the fullest!

Nov 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Very user friendly, allowing you to easily navigate through the software . We also love the Admin and Attendance Reports.

Cons: 1. Sandbox is not compatible with the regions waiting list.

2. Would like to be able to send group emails to families from Sandbox and not have to use and not be directed to outlook.

Vendor Response

by Sandbox Software on November 28, 2017

Hi Bonnie, Thanks for the great feedback! A member from our team will contact you to discuss your waiting list and group email requests. Have a great day!

Very well lay out easy to use

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Sandbox is a very good software company The customer service is great, the product is very user friendly I can access it from any computer and do my work anywhere

Cons: childcare curriculums should be a available for Input in children's daily reports and for documentation of play This should be the next stage for the software company

Overall: My childcare runs smoothly and I have access to all files all the time! I would like to use it more but I have Hi Mama for programming for my educators. it would be good to have this as an access in sandbox.

I really love the look of the program it's it so simple but has covered many administration issues for me.

We have been using Sandbox for a few years now and all the new upgrading has helped us.

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The data is easily obtained for reporting.

Cons: It would be nice if we could start documenting and placing pictures of the children in Sandbox for the parents to view.

Vendor Response

by Sandbox Software on August 09, 2017

Hi Michelle,

Thanks for providing your feedback! You can post photos and updates for parents with our Parent Portal. Drop us a line at support@runsandbox.com and our team will help you set it up.

It has been great. Customer service is top notch!

Apr 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use, value, continual addition of features. The customer service team goes above and beyond to help!

Cons: I would like to see some new options for student reports, or printable student profile pages for teachers to keep in child file.

Vendor Response

by Sandbox Software on May 02, 2018

Hi Suzannah,

We are happy to hear your great feedback about Sandbox! You will be happy to hear we are working on building out our reports section and someone from our support team will be contacting you for more details about your request.

Over all very happy with Sandbox!

Jun 04, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Online availability, parent interaction, attendance, and staff tracking. Its been great. Making it work with my billing process has been a challenge but Customer service is always ready and willing to help.

Cons: Staff cannot access time sheets for the week to see how many hours they have worked. More customization options of reports. Parents cant put money on their account without a invoice. Food service meal tracking!! No keyboard shortcuts. Wish there was an app for parents. I promise I love the product. These are just my wish list. :)

Vendor Response

by Sandbox Software on June 12, 2018

Hi Brooke,

Thanks for the feedback and the great review! We have added your requests to our feature request list and we will will notify you if these features are added in.

Overall I've been happy that I switched from Bright Wheel to Sandbox.

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The reports are a gold mine of information. The software has been easy to learn and to train employees. I've embedded the online registration on our website to make it easy for new parents to get started. The app has made it easy to communicate with parents and see information about the children. I'm looking forward to the parent portal app!

Cons: There needs to be a pay invoice button on the invoice page rather than going into each family account. Employees should automatically be checked out at 11:59pm.

Overall: The software has helped us organize the 150 children we currently have registered at Tip Top Child Development Center in Las Vegas. As a 24 hour facility, we have multiple shifts that all need to be trained and the implementation has gone smooth. The accounting system has helped us keep up on billing and has improved our cash flow. I highly recommend any center to use this software.

Vendor Response

by Sandbox Software on April 05, 2018

Thanks for your awesome review and the great feedback! We have added the pay invoice option and automatic time out to our feature request list.

Easy to use and I can go anywhere and work!!

Dec 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: I like how it is easy to use and is accessible anywhere I go.

Cons: It needs a curriculum and planning and documentation tool.

Overall: I really like to use Sandbox because it is my personal file cabinet, take home and work anywhere program. I would like to suggest and area for curriculum planning and documentation where several curriculum models can be used at the same time, and area for child development documentation and or a possible merge with Hi Mama that way my fee can be lower.

Recommendations to other buyers: I'll be recommending this to the province of New Brunswick as a tool they need.

We love it!

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: Very comprehensive product in terms of how many features it has. The only thing we would want that isn't there is lead tracking for when we have families come in and we do tours. We are using Hubspot, but it's not geared towards the childcare process, so it's adapted. Would love for it all to be in one place.

Cons: No lead tracking, the app isn't available yet.

Also, the parents weren't prompted with a guide to fill in everything in the parent portal when they were given access. It would have been helpful to have this.

Vendor Response

by Sandbox Software on October 19, 2017

Hi Erika,

Thanks for the great feedback! You will be happy to hear that we are releasing our new Teacher app for iOS and Android devices at the end of this week. We have also added lead tracking to our requested features list to be reviewed by our development team.

Fantastic!

Feb 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ability to manage all back-office elements of running a Montessori school and providing powerful reporting.

Cons: Not really a con, however, would be really nice to have an mobile app for iPhones. Would make the user interface much better to look rather than the full website.

Overall: We have only been on the Sandbox system for about 4 months and our experience with sandbox has been fantastic so far. The Account team (Gavin) and Support team (Kefsere) have been great to be work with. They have been very responsive and accommodating in all aspects, which has led to a great experience so far. Keep up the good work!

Title: So far nothing but positive!

Jun 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Neat, clean, clear. Sandbox has always been extremely helpful anytime I have needed them! The support staff is amazing and so friendly!

Cons: Still a few things I would like to see changed. For us we must go by expiration date on the immunization forms not each one listed out. I do like the alert when something is due!

Overall: none

Vendor Response

by Sandbox Software on June 12, 2018

Hi Sandy,

We appreciate your awesome review and feedback! A member from our support team will be contacting you to discuss your immunization request further.

EXCELLENT software and EVEN BETTER customer service!

Dec 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: WOW, I would have never thought software could be this easy! Sandbox has made their product SO user friendly, fast, and efficient! I can get the exact information I need saved easily, and it's a cinch to generate reports for administrative purposes and future planning.

I have been especially impressed with their customer service. There were a couple of minor tweaks we wished to have in the software, which I offhand shared with our rep. Sandbox made these changes *JUST FOR US*. I would have NEVER expected that. They are have been proactive in calling to check in on any issues we have run into.

They have fantastic expansion plans on the horizon which will make this software even better than it already is!

If you are looking for a heavy and clunky software with every option under the sun, you've come to the wrong place. This software is new, looks great on every device you use, and offers all the (simple) features we wanted to find. I am excited to continue a relationship with this company and see what growth they have!

Keep up the great work, Sandbox!

I really love the ease of use and the time clock feature

May 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: My parents are clocking in and out daily and that saves me paper and time.

Cons: I would love to see a ledger added to add receipts for spending. This will help my end of year reporting.

Customer service and support has been outstanding !

Sep 08, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease-of-use, real time data for multiple centers and the unlimited customer support. We look forward to growing into this program.

Cons: We are on able to create specific user reports from user data instead of tags.

Vendor Response

by Sandbox Software on September 12, 2018

Hi Kevin,

Thanks for the awesome review and the helpful feedback!

We LOVE Sandbox and have been a user for 2 months now.

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Simplicity and Great Customer Service ... The support staff is unbelievably knowledgable and always available. After tracking tuition with Excel spreadsheets and reports from our credit card company for 125 students and still having discrepancies to reconcile, Sandbox allows us to manage the school rather than the school manage us.

Cons: We would love to see custom reporting added to Sandbox!

Vendor Response

by Sandbox Software on September 07, 2017

Hi Michelle,

Thanks for the awesome feedback! You will be happy to know that customizable reports is already in development and you will be notified when the free upgrade is available.

We have been extremely pleased with Sandbox.

Jul 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I am amazed at how simple the system is to use and to navigate, it has drastically reduced administrative time and increased data management across the board. We have been well supported throughout our trial and launching period.

Cons: Quickbooks integration would be a nice addition.

Overall: Our families have really enjoyed the timeclock feature, much more streamlined than paper sign ins and really steps it up in regards to the professionalism of our school.

A truly intuitive program!

I wish I would have known about Sandbox earlier!

May 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Very Easy to use, affordable, love the cloud based software and that I am able to access it where ever I have access to a device. Sandbox has made tremendously helped me stay organized and has made the business side of my childcare business so much easier.

Cons: I would like to be able to have the option to integrate tracking expenses, but other than that there are no cons.

Overall: It makes my accounting part of my business so much easier!

Vendor Response

by Sandbox Software on May 03, 2018

Hi Reneece, Thanks for the awesome review! Our support team will be contacting you to learn more about your expense tracking request.

Easy attendance tracking and easy for parents to use!

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Everything has gone really smoothly so far. We love how easy it is to use and navigate. Customer Service has been amazing any time we have had questions or issues

Cons: Calendar setting needs more options so that we can add special school events (programs, field trips, etc). The only options right now look like school closure/vacation dates on the calendar.

The Search is OVER!!!

Oct 25, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Sandbox software does it ALL for our preschool!!! The billing tool is flawless and we manage staff and children enrolled with ease. The software was very easy to train our employees on and has adapted to our facility perfectly. Above all, the customer service at Sandbox is top-notch!!!!! Everyone on my administrative team has their own contact person to go to if they run into a problem. The team at Sandbox is always available and willing to walk us through our issues (usually user-error) and back in business within minutes. I cannot imagine using any other software to manage our contacts and billing. Thank YOU Sandbox for being the answer to our preschool management woes.

User Friendly Product and Great Service!

Feb 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: The software is very user-friendly and they provide great customer service with prompt communication.

Everything has went very well. Gavin and Kefsere have been AMAZING help and very patient.

May 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use. Very intuitive. Parent Portal. Signing kids in & out. Calendar. Reports. Billing. And probably more that I am forgetting

Cons: Can't schedule workers for months. It can take some time to talk to customer support.

You guys are doing great and I hope to be working with you for many years to come!

Sep 14, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Customer support is great and willing to help with any problems we have.

Overall: I began using Sandbox when my former preschool decided we needed a new software program. I used sandbox there for about a year before I moved to a new school. When I moved I need to make improvements to their program and one was changing from a completely manual paper system to a computerized system. Do to the customer support and willingness to work with me in the past on custom features, I was more than willing to jump back in with sandbox.

We love Sandbox Software!

Jun 09, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We recently adopted Sandbox for our school of 140 children. The initial setup was easy, and training with our sales rep was seamless. The Team at Sandbox has been responsive to our questions, and has fielded all of our special requests for product unique to our center. The software gives management a clear picture of the enrollment, tuition, staffing and more. Also, having a cloud based software means we can log in from any computer if need be. We are very pleased with Sandbox, and look forward to the new release of even more features to come soon.

Easy to Use Billing

Nov 01, 2013
5/5
Overall
5 / 5
Ease of Use

Comments: Our preschool program had grown to serve over 350 families. Tracking payments was unorganized and inefficient. We needed a new program that would make billing simple and easy each month, while keeping student information secure and organized. Sandbox was that program! Since upgrading to Sandbox software, billing has been a breeze. We are easily able to keep track of outstanding balances as well as how much money our program brings in each month. I am extremely happy with the way Sandbox has supported our needs.

Great so far!

Sep 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Functionality

Cons: None so far.

Overall: So far So good. We would love to see a payroll function added to the platform.

Very User-Friendly!

Oct 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Cost, ease of use, can design for what I need, not use what I don't need

Cons: None that I see at this time.

Overall: Very user-friendly, I did have trouble keeping up with the orientation day when connected through "Go To Meeting". It would be easier to have someone come spend the day and help me, even though that is not realistic, but would be idealistic.

Very Pleased!

Sep 16, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The reports that you can generate as well as the reminders. It is very easy to navigate and learn.

Overall: So far we have been very pleased with this database software. When reports have been hard to find or figure out, customer service is quick to respond to our needs.

We are pleased with the service you provide.

Great Service! Easy to Navigate!

Sep 22, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Digital sign in (would like to do it with a stylus), billing and record keeping all in one. Easy to add up hours of staff and children.

Overall: Great customer service and so far the software has been pretty easy to navigate but I haven't had the chance to begin to operate the centre or registration yet.

Very User Friendly

Mar 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: I have found this to be much less cumbersome than the other software I was working with. I have had trouble posting more than two pictures at a time and having the parent portal work for the parents (although I am not sure they are not at fault.) I like how easy it is to post checks and get invoices out.

Amazing Child Care Software

Oct 15, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We started using Sandbox about a year and a half ago after a year of research. We LOVE using Sandbox. It has increased the quality of our program as a whole. We love the time clock for both staff and child check in. This system as saved our program a lot of time and energy.

Good trial- try it and see if it works for you and your teachers

Aug 30, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
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Pros: Loved the free 30 day trial-. Was able to try this before buying which was very important. Helped to track lots of back of office duties.

Cons: Didn't like it is monthly subscription only. Can't buyout- always stuck paying. No application format, always cloud based.

Overall: Tried it a few months ago and still using, but may seek other management software

Vendor Response

by Sandbox Software on September 04, 2018

Thanks for the feedback! We are happy to hear you enjoyed your trial and chose to use our software. Being web-based we provide ongoing maintenance, updates and support so we have a subscription based pricing model. If you have any other questions feel free to contact our support team at support@runsandbox.com

Very User-Friendly and Great Customer Service!

Mar 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: I really like how it is user friendly! It is pretty easy to navigate once you get started.

Recommendations to other buyers: So far it's been great for what we need. Customer service has been awesome in their response time and are very patient. :)

Essential Office Tool!

Sep 15, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Waitlist, billing, file, accessibility, reports tracking.

Overall: I like using Sandbox as an office essential tool. It is an easy to work with program and the support team is very good.

Very simple intuitive interface, very flexible database design!

Sep 07, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: We have just got started using Sandbox. However the experience so far has been very positive. Excellent customer service particularly in my research/trial phase.

We Love It!

Feb 28, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: We love all the options the program offers to help us streamline our finances and records. Incredibly wonderful support for set up and questions!

Wonderful!!

Sep 19, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Time clock

Overall: Overall, it has been wonderful! Easy to use and support has been wonderful.

Great!

Sep 12, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Good customer service.

Overall: So far our experience with Sandbox has been great!

I have enjoyed launching this product and find it very user friendly.

Jun 17, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Pros: User friendly

Con: Wish there was an app, so the interface would be faster from iPads, instead of using check in/check out portal from website

Director of Daycare

Jun 15, 2015
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: The software is very user friendly and easy to navigate. However, every time an update is made it seems to effect another part of the system.

A Huge Improvement!

Sep 09, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: It's a huge improvement over the software I previously used.

Good interface. Easy to figure out.

Oct 03, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We have just started with Sandbox. So far we like it.