Novo Solutions

Novo Citizen Request Management

Who Uses This Software?

The Novo Citizen Request Manager is an easy to use tool for reporting and managing citizen requests.

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
  • Deployment
    Cloud, SaaS, Web
  • Support
    Business Hours

Vendor Details

  • Novo Solutions
  • Founded 1999
  • United States

About Novo Citizen Request Management

Our web-based, request tracking software facilitates communication across your municipality, eliminating redundant processes & providing assurance that issues are being resolved quickly and efficiently. Any type of issue can be logged and tracked within the system. Because our citizen request management software is web-based, implementation takes place within days not weeks. Once deployed on your website, citizens can begin making requests online with it's easy to use, intuitive interface.

Novo Citizen Request Management Features

  • Budgeting & Forecasting
  • Code Enforcement
  • Compliance Management
  • Fixed Asset Management
  • Inventory Management
  • License Issuance
  • Permit Issuance
  • Purchasing & Receiving
  • Self Service Portal
  • Taxation & Assessment
  • Utility Billing
  • Work Order Management

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