Esker

Esker Accounts Receivable

5 / 5 7 reviews

Who Uses This Software?

Industries: chemical, education, electronics, financial services, food & beverage, healthcare, industrial equipment, life sciences, manufacturing, services, technology, utilities, wholesale distributi


Average Ratings

7 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Esker
  • www.esker.com

About Esker Accounts Receivable

Integrating directly with invoicing applications, Esker AR solutions allow companies to automate the delivery and archiving of electronic and paper invoices. Esker AR is the first SaaS (Software as a Service) solution to offer 100% automation of customer invoice delivery.


Esker Accounts Receivable Features

  • ACH Payment Processing
  • Check Processing
  • Collections Management
  • Invoice Processing
  • Online Payment Processing
  • Overpayment Processing
  • Partial Payments
  • Receipt Management
  • Recurring Billing

Esker Accounts Receivable Reviews Recently Reviewed!


Capterra-loader

Great for Collections Management notes & payment reminders

Feb 23, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like how we can setup rules of when to send automatic payment reminders to customers. It's a nice little touch to reach out to customers without taking up any actual time in the day.
Keeps all collections notes & calls in one place; even co-workers or boss can view the stages I've taken if I am out that day.
Highly responsive help team for when I don't find what I need in the detailed FAQ section (complete with screenshots).

Cons: Some of the things I didn't like have already been fixed; but for me the response time of the website seems slightly slower than other portals I use throughout the day. Not sure if that is fixable or not.

Overall: Takes care of payment reminders that I don't have to work on during a month.

One Stop Shop

Feb 22, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: All communication between you and your customer is in one location. Customers can review their account balance, look up invoices and make payments all in software!

Using TermSync has made collections much easier.

Feb 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: The ease of the collections and call logs has made keeping track of our aging and customer responses much better.

Cons: There is much that I dislike but I would really like to be able to flag individual emails as High Priority. Much like you can do in Outlook or other emails.

Very user friendly!

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Automated posting, telephone payments, reminder emails, ease of invoice disputes, ease of communication between us and customer

Capterra-loader

so Happy with Termsync

Nov 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Very easy to use, helps us cut down Manual processes, Easy to set up collection calls and Reports. Easy to change dates when we send out Past due invoices as well. Extremely user Friendly.

Cons: Needs more Flexible ways to set up different payment Plans. Payment plans that can be easier for the customers to understand, and not receive past due notices via email while on the payment Plans

Overall: Ease of Use

I have been using the product for almost 3 years and it has helped me to steamline my collections.

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of use and the fact that the Esker team is always improving the software and they listen to the input of their users when making changes. By using this product to organize and automate my collections I'm working so much more efficiently. I have few accounts with past due balances and I can keep all my notes in one place.

Cons: The reporting needs to be built up some more and it would be nice if it calculated more metrics so I could pull some high level reports for management.

Efficient

May 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The reporting and the call lists that we can run in Termsync. WE can see what is coming due and what payments we have set up for ACH.

Cons: the payment plans are not versatile enough for what our company needs. WE need to be able to split invoices and change the date without touching every split invoice dated