--- title: "Esker Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Esker Software - reviews, pricing plans, popular comparisons to other Document Management products and more." source_url: "https://www.capterra.com/p/121233/Esker-Accounts-Payable/" page_type: "product" language: "en" --- # Esker Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Esker ## What is Esker? Esker is a global cloud platform built to unlock strategic value for Finance, Procurement and Customer Service professionals, and strengthen collaboration between companies by automating the cash conversion cycle. Esker’s mission is to build a foundation that promotes positive-sum growth, increased productivity, improved employee engagement, and greater trust between organizations. By developing AI-driven technologies and automating the source-to-pay and order-to-cash cycles, Esker frees up Finance, Procurement and Customer Service professionals from time-consuming tasks, helps them be more efficient, and enables them to develop new skills. At the same time, Esker improves relationships between customers and suppliers, while allowing them to maintain their ERP independence. Esker’s cloud platform integrates with existing ERP environments, giving businesses the flexibility to connect with any system without having to change the way they work. ## What is Esker used for? [Document Management](https://www.capterra.com/document-management-software/)[Payment Processing](https://www.capterra.com/payment-processing-software/)[Order Management](https://www.capterra.com/order-management-software/) Top alternative Featured Overall rating Based on 38 user reviews Reviews sentiment Positive 95% Neutral 5% Negative 0% Starting price $1 Other, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Esker?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.esker.com&name=Esker) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Esker 4.6 (38) VS. [4.6 (6,093)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $1 Other, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (38) Ease Of Use 4.5 (6,044) Value For Money 4.5 (31) Value For Money 4.3 (4,662) Customer Service 4.7 (34) Customer Service 4.4 (4,455) ## Esker alternatives [4.5 (286)](https://www.capterra.com/p/150647/Canopy-Tax/reviews/) Starting price $22.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (3,036)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (144)](https://www.capterra.com/p/161845/Square-9/reviews/) Starting price $68.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.8 (124)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about Esker Overview ### Which roles and teams benefit most from Esker? Esker is most used by accounts receivable, accounts payable, and credit teams that need to automate invoice processing, collections, cash application, and dispute resolution. Customer service and back-office teams use it to access billing documents quickly, while IT and operations leaders benefit from streamlined workflows, document visibility, and fewer manual tasks. Answer based on 38 reviews Overview ### What company size and specific industries is Esker built for? Esker is designed for mid-sized and enterprise organizations across chemical, education, electronics, financial services, food and beverage, healthcare, industrial equipment, life sciences, manufacturing, services, technology, utilities, and wholesale sectors. Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of Esker? Esker offers invoice processing, invoice management, purchase order management, and receivables ledger tools for accounts payable and receivable workflows. It also includes workflow management, approval process control, document management, electronic payments, audit trail, and real-time reporting for financial operations, compliance tracking, and payment handling. Integrations ### Which third-party tools and platforms does Esker integrate with? Esker integrates with 7 third-party tools and platforms, including Dynamics 365, Epicor ERP Financial Management, Infor CRM, NetSuite, Oracle Service, SAP Customer Experience, and Sage CRM. These catalog integrations cover ERP, CRM, and customer service systems commonly used to connect order, finance, and support workflows. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Esker offer? Esker provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided instruction, webinars offer group learning, and documentation and videos provide self-paced reference and walkthrough material. Getting Started and Support ### What customer support options does Esker offer? Esker provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe the customer service as really good and easy to work with, suggesting support is generally responsive and helpful when assistance is needed. Answer based on 1 reviews ## Features AI summary Based on 31,543 Document Management reviews Not all Document Management products cover every feature buyers care about most. Here is what Capterra reviewers flag as essential when choosing a solution: - **Secure Data Storage** (**55%** of reviewers rated this feature as critical) - **Document Storage** (**51%**) - **File Sharing** (**48%**) Esker includes **Document Storage**, giving businesses a central place to keep and organize files. However, it does not offer **Secure Data Storage** or **File Sharing**. Instead, it provides other features that reviewers also rate as important, including **Mobile Access** (**50%**), **Access Controls/Permissions** (**41%**), and **Collaboration Tools** (**40%**). These features help teams access documents on the go, manage who can view or edit content, and work together more efficiently, helping businesses keep information organized and support day-to-day document workflows. Document Storage 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Mobile Access 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Access Controls/Permissions 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Alerts/Notifications 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Billing & Invoicing 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Compliance Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Esker 101 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Aging Tracking: Categorizes outstanding invoices based on the amount of time they have remained unpaid - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Notices: Send automated reminders and notices to clients on overdue payments - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budgeting/Forecasting: Create budgets based on historical data and future projections - Cash Flow Management: Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Check Processing: Receive and deposit or issue and record check payments - Client Management: Manage contact details and communication with clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Credit Card Processing: Accept and process credit card transactions - Credit Reporting: Report customer payment history and outstanding debts to credit bureaus - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Statements: Reports that show customers their invoices, payments, and balance on the account - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Duplicate Payment Alert: Receive an automatic notification when the exact same payment is about to be initiated for the second time - EDI: Transfer of data from one computer system to another - Electronic Payments: Electronically collect payments for goods or services - Email Templates: Pre-made examples and templates for emails - ERP integration: Integrate with existing ERP systems - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Forecasting: Form predictions based on past and present data/trends - Fraud Detection: Identify and prevent suspicious activity - Historical Reporting: Information, data and reports that are being tracked over time - In-House Collections: For first-party debt collectors - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Multiple Payment Options: Process payments via multiple modes directly through the application - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Online Payments: Accept and process online payment transactions - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Overpayment Processing: Flag a transaction when a customer pays more than they owe and either refund the overpayment or save the overpayment as a credit - Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payment Plans: Manage plans with a set payment schedule that help customers pay outstanding debt - Payment Reconciliation: Reconcile payments with corresponding invoices or orders for accounting purposes - Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services - Purchase Order Reconciliation: Aligns purchase orders with incoming invoices and receiving reports - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Purchasing Reports: Reports that analyze a company's purchasing activities, including purchases made, suppliers used, and expenses incurred - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Orders: Managing orders that a customer purchases repeatedly and regularly - Recurring Payments: Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.) - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Order Entry: The ability to enter orders from a remote location such as a computer, mobile, or tablet. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Requisition Management: Review, approve and cancel requests for goods/services to be purchased - Risk Assessment: Initiate collection and analysis of known risks - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shipping Management: Manage and track orders being shipped to customers - Sourcing Management: Negotiate best prices and choose the right vendor for various purchases - Special Order Management: Manage special order requested by a customer - Spend Analysis: Review and uncover trends in spending activity - Spend Management: Track the amount of money spent on a certain product or with a certain supplier - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (37) 4.5 Based on 37 reviews ## Pricing Value for money 4.5 (31) Basic $1.00 Other,Per Month Value for money 4.5 (31) 4.5 Based on 31 reviews ## Integrations [ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ SAP Customer Experience](https://www.capterra.com/p/77372/SAP-CRM/)[ Sage CRM](https://www.capterra.com/p/227247/Sage-CRM/)[ Infor CRM](https://www.capterra.com/p/148351/Infor-CRM/)[ Oracle Service](https://www.capterra.com/p/227033/Oracle-Service/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (34) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (34) 4.7 Based on 34 reviews ## User reviews Overall rating 4.6 Based on 38 reviews Filter by rating 5(24) 4(12) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent RH Rose H. Accounts Accounting ### "Reviewing Esker " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 28, 2025 Pleasant experience, no problems at all. I know shock right! Give it a try and see what all the fuss is about. Pros I like how it is cloud based, easy to use and also the customer service is really good. Cons I can’t say a bad word about Esker. It really is good. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TK Taylor K. Engineer Hospitality ### "Esker Saves the Day." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 21, 2025 Esker has given me a positive experience, helping out with the odds and ends of business costs and productivity. Pros I enjoy that Esker reaches out to clients for feedback and where they can make improvements. Cons Esker seems to have lots of down time for maintenance and such, causing delays in costumer use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BC Brent C. Director of IT Consumer Goods ### "EskerFax Reliability" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 20, 2025 Esker is a great company to work with, and their customer service was also very good. Pros We used their EskerFax software for years and it was extremely reliable. The interface was easy to use, and once everything was setup, there was very little maintenance. Cons Some of the older setup routines were hard to understand. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AK Andrey K. IT Operations Retail ### "Manage all of your bills and expenses in one placed including paper bills." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 7, 2025 From the time when we engaged them to the day-to-day processing of business invoices and expenses, it was an incredible experience Pros A whole suite of Expense Managment and Accounts Payable with a great capability to turn all of your paper bills into digital, OCRed invoices are amazing. Cons Some of the interface feels a little bit outdated, but at the same time, it is well polished for the functionality it is providing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JA Jorge A. TI Coordinator Retail ### "Excelent Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 23, 2025 In our company we use it to automate purchase request approval processes, order tracking and invoice receipt. The software works very well, it doesn't crash and its menus are clear and the search options are very agile, in addition, it has different filter options that work very well. Pros Esker is a very intuitive software, it speeds up the processes of approving invoices and receiving orders, and its interface is very friendly and easy to use. Cons I have nothing to say, so far everything has worked as expected. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LU Lapio U. Sales Manager Telecommunications ### "Order Management Easy With Esker " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 30, 2024 Pros When it comes document management and risk management, Esker offers all we need. Cons Having used this for long, I haven't had any issues with Esker Switched from [Risk Management Studio](https://www.capterra.com/p/136758/Risk-Management-Studio/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Burak C. Accounts Payable Analyst Consumer Goods ### "Integrates with SAP Products" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 October 27, 2020 Pros Integrates with SAP Products and that's why Esker is a great automation system that needs to be considered with companies who wants to automate their finance systems. Even though we worked with AP/AR department on a trial version and tested it, we found the features and the usage (also monitoring) very easy and understandable. Cons There are lots of other options like delivery date prediction or proposal generation but you never use them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KF Katie F. Content Developer Mechanical or Industrial Engineering ### "Esker on Demand Makes My Job Easier." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 May 27, 2020 Love it. I'm able to quickly navigate into the system and see exactly what invoices have been submitted, what needs approval, sort by vendor - it's incredible. Pros We switched to Esker on Demand last year from an on-prem invoicing solution, and boy - has it made all the difference! I now receive a simple email notification from Esker whenever an invoice is waiting approval. From there, all I need to do is click - view invoice - make sure it's all set - click Approve - and voila! Process is done. The system is very user friendly (no questions about what you need to click when, etc.), and it's terrific that I can sort invoices by vendor, date, amount - and quickly see what's been paid, is pending, and has a hold. Plus there's tons of FAQ information available online for those searching on how to get the most out of the system. Cons If there are a lot of invoices submitted, it's relatively easy for one to get overlooked. Though, even with that, they'll send you a reminder notification! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CS Clarissa S. Senior Staff Accountant Machinery ### "Termsync has helped improve our collections!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 10, 2019 Pros I like the ease of communication with the customers. We send weekly reminders of any accounts with past due invoices and many customers respond. Cons There are some credit features that it does not have, like highest credit used and days to pay in an easy to view format, but they take suggestions and usually implement them! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LF Linda F. Training Specialist Automotive ### "Esker cuts order entry time drastically!!!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 28, 2019 With Esker, all orders get in on time and accurately which allows CSRs to have time to spend on other tasks. Pros I like that the system can be taught to recognize the fields you need. The reporting function is a breeze to set up. Cons The only drawback is that it can't read handwritten orders, we don't get that many so it is not a big issue. Alternatives considered [Informatica MDM & 360](https://www.capterra.com/p/168312/Informatica-MDM/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/121233/Esker-Accounts-Payable/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [monday.com AI Work Platform vs Esker](https://www.capterra.com/compare/121233-147657/Esker-Accounts-Payable-vs-monday-com)