# When I Work Pricing: A Comprehensive Guide | Capterra > Check out the When I Work pricing guide to understand the cost of different pricing plans, features, and insights on how to choose the right plan. Source: https://www.capterra.com/p/121248/When-I-Work/pricing --- When I Work Pricing Guide 2025 Last updated on June 11, 2025 Written by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) Writer Edited by [Parul Sharma](https://www.capterra.com/resources/author/parul-sharma/) Editor Pricing for When I Work [4.5 (1282)](#reviews) User rating:[ 4.5 ](#reviews) Based on (1,282) reviews ## Overview of When I Work pricing [When I Work](https://www.capterra.com/p/121248/When-I-Work/) is a top-rated employee scheduling software that streamlines the process of creating and managing employee schedules. The software improves productivity and communication with various tools, including team messaging, time clock, and attendance tracking. When I Work also appears in our [2024 Capterra Shortlist for top employee scheduling software](https://www.capterra.com/employee-scheduling-software/shortlist/?year=2024). When I Work offers three subscription tiers—Essentials, Pro, and Premium—designed to cater to teams of all sizes. Each plan provides varying features, user capacities, and advanced functionalities, allowing you to choose the solution that best fits your needs. Additionally, opting for time and attendance tracking as an add-on will increase your plan’s pricing. We have analyzed our database of verified user reviews and interactions to help you understand the key differences between these plans and choose the best one based on your team size and project complexity. Let’s compare these plans in detail: Single Location or Schedules $2.50 Per User,Per Month * * * It Includes - One click auto scheduling - Unlimited schedule templates - Time off & availability management - Standard labor reporting - Labor forecasting & budgeting - Task management Multi Location or Schedules $5.00 Per User,Per Month * * * It Includes - One click auto scheduling - Unlimited schedule templates - Time off & availability management - Standard labor reporting - Labor forecasting & budgeting - Task management ## Cost breakdown When I Work's pricing structure accommodates different users, from small businesses and startups to large enterprises. Its tiered plans allow you to choose the best option for your needs and budget, offering the flexibility to scale as the business evolves. ### Starting price When I Work offers tiered pricing starting with the Essentials plan, which costs $2.50 per user per month. This entry-level plan includes essential features such as auto-scheduling, multi-week scheduling, and in-app team messaging.  The Pro plan, priced at $5 per user per month, offers advanced labor sharing, custom unit forecasting, and enhanced scheduling capabilities. For businesses needing the most advanced tools, the Premium plan, available at $8 per user per month, delivers even more enhanced scheduling and customization options. If you add time and attendance tracking, pricing adjusts as follows: the Essentials plan increases to $4 per user per month, the Pro plan to $7 per user per month, and the Premium plan to $10 per user per month. When I Work offers a 14-day free trial, allowing you to explore its features and functionality without any financial commitment. At the end of the trial, you can choose to upgrade to a paid plan or discontinue without any obligations. ### Billing options When I Work offers both monthly and annual billing options. Under monthly billing, you pay month-to-month for your subscription, providing flexibility without long-term commitments. On the other hand, the annual billing option allows you to pay upfront for the entire year. It's beneficial for businesses looking for cost savings and a commitment to the platform, as annual plans often come with discounted rates. ### Feature differentiation All plans support unlimited users, multi-location and multi-week scheduling, and forecasting tools. However, some of the features may be available in different capacities: - **Switch time zones:** Manage schedules across regions with a single toggle to change time zones. This feature is available in the Pro and Premium plans. - **Multi-location shift coverage:** Available in the Pro and Premium plans, this feature helps you enhance operational flexibility by assigning staff across multiple locations to fill shifts. - **Report callouts:** This feature allows employees to notify management of last-minute absences within 24 hours, helping minimize scheduling disruptions. It is available in the Pro and Premium plans. - **Single Sign-On (SSO):** Enabling streamlined logins through SSO integration enhances user convenience and security. This feature is part of the Premium plans. ## What users say about When I Work pricing Our team analyzed 150+ reviews from verified When I Work users on our website over the last two years to understand their views about the software’s pricing and received mixed responses. When I Work is generally well-received by users. Some reviewers find it easy to use and appreciate shift reminders and quick notifications. Other reviewers value its efficiency in scheduling, particularly for large teams, and the ability to create templates. While the free version has limitations, the paid plans offer good value for the features provided, making When I Work a popular choice for businesses of all sizes. Here are some verified review excerpts about When I Work to understand what users find valuable and decide whether it could provide value to your business relative to the pricing details provided on this page[\[1\]](#footnotes): Saemi P.artistArts and Crafts1-2 years As an employee, it was okay to use and made it easy to have conversations about work or other matters. I did not have any issues to use it. It reminds me of my shift that I like and it's easy to remember. If there are any changes to the information regarding the work, it notifies me quickly. August 13, 2024 Heather M.HR DirectorEducation Management2+ years I love the ability to schedule my employees with ease. Saved templates, as well as calendar visibility are fantastic. The only con is that the free version does limit how far in advance you can schedule your employees. May 1, 2023 Melissa M.OwnerPackage/Freight Delivery2+ years When I Work is so easy to use and has all the features we needed for our small business. We scheduled employees, multiple locations, request time off, payroll, confirmed shifts. When I Work had all the features we needed at an excellent price. July 24, 2023 Leslie Ann J.Account ManagerOutsourcing/Offshoring1-2 years If you are looking for an efficient tool to accurately forecast a big number of agents this is the best tool. I am able to have an easy access on the scheduling and efficient forecasting. November 8, 2022 [Read more When I Work reviews here](https://www.capterra.com/p/121248/When-I-Work/reviews/). ## Detailed breakdown of When I Work pricing plans ### Essentials plan **Priced at:** $2.50 per user, per month **Billing cycle:** Monthly **Ideal for:** Individuals, startups, and small businesses looking for a tool to simplify employee scheduling. When I Work’s Essentials plan accommodates unlimited users and includes core scheduling, shift coverage, employee self-service, team communications, and customer care features. For added security, the software offers two-factor authentication, which requires users to verify their identity through a second step, such as a code sent to their phone. The plan also enables you to share workplace documents, allowing teams to access policies, schedules, or other files directly within the platform. **Essentials plan features**[**\[2\]**](#footnotes)**:** - **Shift templates:** Create employee shifts using built-in common schedules, eliminating the need to start from scratch. You can assign regular shifts by pre-setting time slots and roles. - **Color-coding:** Use colors to differentiate shifts, roles, or departments. You can visualize schedules and identify gaps or overlaps before finalizing. - **Calculate staff coverage:** Track staff coverage in real time based on sales and labor budget to ensure proper staffing. This feature helps you monitor employee availability and shift assignments to avoid over- or under-staffing. - **Multi-location schedules:** Create and manage schedules for multiple locations from a single dashboard. You can switch between locations to coordinate staff allocation. - **Overtime management:** Monitor and control overtime to reduce costs and comply with labor regulations. You can set alerts and notifications when employees are nearing overtime hours. - **In-app team messaging:** Use the messaging app to communicate with your team members. You can message your staff without sharing personal information, enforce who can send in-app messages, enable SMS and push notifications to ensure messages are seen, and post important announcements for one or all locations. - **Employee self-service tools:** Allow your employees to view shifts and schedules, request time off, or swap shifts independently from the mobile application. They can also accept open shifts and request early payments, reducing administrative burden. - **SOC2 examination:** Leverage System and Organizations Control (SOC) 2 to assess your company’s security practices and controls and ensure your business has proper measures to protect customer data. - **Predefined reports:** Access ready-made reports for payroll, attendance, or labor costs. You can use data insights to optimize workforce planning and decision-making. - **Shift swapping:** Allow employees to exchange shifts directly in the app with manager approval. This feature helps increase flexibility and reduce last-minute scheduling conflicts. _Scheduling dashboard in When I Work (_[_Source_](https://www.capterra.com/p/121248/When-I-Work/)_)_ ### Pro plan **Priced at:** $5 per user, per month **Billing cycle:** Monthly **Ideal for:** Growing teams with advanced scheduling and customization needs. When I Work’s Pro plan includes all features from the Essentials plan and introduces advanced tools, including labor sharing, custom unit forecasting, staff report callouts, enhanced privacy controls, and data analysis. With custom permissions for managers and supervisors, you can define precise access levels, ensuring sensitive data remains secure while enabling team leads with the tools they need to manage effectively. You can save reports as templates, allowing you to generate consistent, standardized reports without starting from scratch each time. **Pro plan features**[**\[2\]**](#footnotes)**:** - **Switch time zones:** Automatically adjust schedules to different time zones for employees working in various regions. This feature simplifies scheduling for remote teams or locations across multiple time zones. - **Labor sharing:** Assign shifts or share employees across multiple locations or departments. This feature ensures optimal workforce distribution by allowing you to allocate labor where it’s most needed. - **Forecasting tools:** Use historical data, such as sales or foot traffic, to predict staffing needs for specific days or times. This feature helps you avoid overstaffing during slow periods or understaffing during peak hours. - **Staff callouts:** Notify available employees when a shift needs urgent coverage. This feature reduces downtime by filling open shifts. - **Analytics:** Get visual insights and dashboards to monitor workforce performance, attendance trends, and labor costs. You can use these insights to make informed staffing and resource allocation decisions. - **Custom reports:** Create custom reports based on hours worked, employee attendance, overtime details, and more. Detailed analysis helps improve payroll and compliance workflows. - **OpenShifts:** Allow employees to claim available shifts on a first-come, first-served basis, subject to manager approval. This feature provides flexibility for employees while ensuring shifts are accurately covered. _Shift acknowledgement in When I Work (_[_Source_](https://www.capterra.com/p/121248/When-I-Work/)_)_ Scaled businesses with complex scheduling and privacy requirements. When I Work’s Premium plan builds upon the foundational features of the Pro plan, adding enhanced capabilities that facilitate better employee management and coordination across teams. This plan helps you streamline login via single sign-on (SSO), prevent staff from viewing all other employees’ schedules, and use webhooks to stay informed of real-time changes. **Premium plan features**[**\[2\]**](#footnotes)**:** - **SSO:** Allow employees to access When I Work using a single login credentials, such as those from Google Workspace, Microsoft Azure, or other identity providers. This feature improves security and reduces the need for multiple passwords. - **API key access:** Integrate the platform with other systems or applications (such as HR or payroll systems) via application programming interfaces (APIs), enabling you to automate workflows or exchange data. - **Webhooks:** Use webhooks to get real-time notifications from other applications when certain events occur in When I Work (e.g., shift updates or employee changes). - **SAML:** Leverage Security Assertion Markup Language (SAML) as a secure method for employees to log in using their organization’s identity management system. This feature improves security by centralizing authentication. - **Employee scheduling privacy:** Restrict schedule visibility to only authorized employees, such as limiting who can see shifts at specific locations or for certain teams. This feature protects sensitive information and ensures privacy. - **Data analysis:** Gain deep insights into workforce data, such as trends in attendance, labor costs, or productivity metrics. This feature supports strategic decision-making by providing actionable insights for improving efficiency. _Edit employee shifts in When I Work (_[_Source_](https://www.capterra.com/p/121248/When-I-Work/)_)_ ### Pricing with time and attendance tracking All three plans (Essentials, Pro, and Premium) provide the same time and attendance tracking capabilities. However, adding these features will increase the cost of these plans. Here’s the monthly cost after adding time and attendance tracking features: - **Essentials plan:** $4 per user, per month - **Pro plan:** $7 per user, per month - **Premium plan:** $10 per user, per month **Time and attendance tracking features**[**\[2\]**](#footnotes)**:** - **Clock-in prevention:** Restrict employees from clocking in too early or too late outside of scheduled shifts, reducing unnecessary labor costs and ensuring employees adhere to scheduled work times. - **Geofencing:** Restrict clock-ins and clock-outs to specific geographic locations using a Global Positioning System (GPS). This feature ensures employees are physically present at the worksite when clocking in or out, preventing time fraud. - **Photo capture:** Take a photo of employees while clocking in or out to verify identity and ensure accountability. - **Real-time punch data:** Get live updates of clock-in and clock-out times, allowing you to monitor attendance in real time. - **Clock-in/out reminders:** Send automated reminders to employees to clock in or out at their scheduled time. This feature reduces missed punches and ensures accurate time tracking. - **Excel timesheets:** Export employee time data into Excel formats for easy review or processing, simplifying payroll preparation and reporting. - **Payroll management:** Integrate time-tracking data with payroll systems, calculating wages automatically based on hours worked. This feature streamlines payroll processing, saves time, and reduces errors. - **Automatic break deduction:** Auto-deduct break times from total hours worked based on pre-set rules. This feature ensures compliance with labor laws and avoids overpayment for breaks. _Employee clock-in and out details in When I Work (_[_Source_](https://www.capterra.com/p/121248/When-I-Work/)_)_ ## Total cost of ownership When considering When I Work for employee scheduling, you should consider the total cost of ownership (TCO) beyond the initial subscription cost. TCO includes upfront charges, additional fees, and the internal resources required for ongoing use and maintenance. ### Upfront costs Upfront costs are the initial expenses incurred when purchasing or subscribing to the software, such as licensing, installation, setup, and training. Setup fees typically include customization, data migration, configuration, training, and installation charges. - **Subscription fees:** The base price for the chosen plan (Essentials, Pro, or Premium), billed monthly or annually. - **Setup fees:** Any one-time charges for account setup or onboarding assistance, if applicable. ### Additional costs to consider  Data migration, staff training, hardware and IT, and maintenance and upgrades are some of the most common additional costs across different vendors. So, it’s important to include them in your budget. Here are some additional costs to consider: - **Add-on features:** Costs for optional tools, such as time tracking, payroll integrations, or advanced analytics that may not be included in the base plan. - **Third-party integrations:** Potential fees for integrating When I Work with payroll systems, HR software, or other business tools. - **Hardware expenses:** Costs for devices (e.g., tablets or smartphones) needed for clock-in/out functionality or on-site schedule displays. - **Extra users or locations:** Additional charges if your business exceeds user limits or requires managing multiple locations. #### Internal resources needed for ongoing platform management While When I Work is designed to be user-friendly, it still requires some internal resources for ongoing management. These resources may include: - **HR or operations staff:** Initial setup, configuration, and ongoing maintenance. - **IT support:** Troubleshooting technical issues, integrating with other systems, and ensuring security. - **Management**: Reviewing schedules, making adjustments, and approving time-off requests. ## How to choose the right When I Work pricing plan Choosing the best When I Work pricing plan depends on many considerations based on your business goals. Here are some factors to guide your decision: _Key considerations while choosing the right When I Work plan_ - **Evaluate your business requirements.** Before comparing pricing plans, identify specific needs, such as time tracking, employee self-service tools, or integrations with payroll systems. For example, retail businesses might prioritize labor forecasting, while remote teams may need geofencing and time zone support. 85% of employee scheduling software reviewers on our website say mobile access is a highly important feature to improve scheduling accuracy, while 83% prioritize timesheet management. Likewise, 82% consider employee databases critical. \[3\] Understanding your needs will help you choose a plan that offers the right tools and services without paying for unnecessary features. - **Compare pricing plans.** When I Work offers multiple tiers, each with varying features and services. While the Essentials plan is ideal for basic scheduling needs, including shift templates, color coding, and overtime management, the Pro plan is best for businesses needing advanced labor forecasting, analytics, and OpenShifts. Similarly, the Premium plan is viable for large organizations requiring advanced security (SSO, SAML), custom integrations (API access, webhooks), and enhanced scheduling privacy. - **Consider your budget.** It’s important to account for upfront subscriptions and additional expenses, such as add-ons, integrations, or training resources. You should also weigh the cost against the potential savings from streamlined scheduling, reduced overtime, and improved compliance. Additionally, ensure scalability by choosing a plan that can grow with your business without requiring frequent upgrades. Remember that while it might be tempting to opt for the lowest cost plan, it may not always be the most cost-effective in the long run if it lacks essential features that your business needs. ## How to maximize the value of your When I Work subscription Maximizing the value of your When I Work subscription involves leveraging all the features and tools available to enhance your business’s operational efficiency and workflows. Here are some strategies to get the most out of your When I Work subscription: _Ways to maximize the value of your When I Work subscription_ **Utilize all the key features:** - Take advantage of shift templates, color coding, and labor forecasting to streamline scheduling. - Use time-tracking features, such as geofencing, clock-in/out reminders, and automatic break deductions to ensure accurate attendance management. - Implement advanced tools, such as analytics, custom reports, and real-time punch data, to monitor workforce performance and optimize labor costs. - Encourage employees to use self-service features, including shift swapping and OpenShifts, to reduce administrative workload and increase flexibility. **Leverage customer support and learning resources:** - Use the platform’s knowledge base, webinars, and tutorials to understand how to implement features effectively. - Contact customer support for troubleshooting, setup assistance, or advice on optimizing your plan. - Participate in product updates or community forums to stay informed about new features and best practices. **Tailor your plan to business needs:** - Assess your operational requirements regularly to ensure you’re on the right plan (Essentials, Pro, or Premium). - As your business grows, you can add optional features or integrations, such as payroll management or webhooks, to enhance functionality. - Customize reports and scheduling tools to align with specific KPIs, such as tracking overtime or reducing absenteeism. ## Is it worth paying for When I Work? Whether When I Work is worth investing in depends on your workforce management operations needs and budget. Here's a breakdown to help you decide: ### Value for money When I Work is a top-rated employee scheduling software featured in our [2024 Capterra Shortlist](https://www.capterra.com/employee-scheduling-software/shortlist/?year=2024). Analysis of verified user reviews received in the last two years on Capterra reveals that When I Work has a **value-for-money rating of 4.3 out of 5**, reflecting its affordability and comprehensive features for small-and-midsize-businesses. Here are some review excerpts from verified users of When I Work that helped us understand its value proposition relative to cost[\[1\]](#footnotes): Natalie F.Project ManagerHospital & Health CareLess than 6 months Overall, the experience of investigating the software capabilities with the sales representative to fully operationalize with our team went smoothly. Initial set up of user profiles and templates for shifts is intuitive and quickly completed. March 6, 2024 Kennedi L.General managerRestaurants1-2 years I enjoy the ease of creating effective schedules however sometimes it is difficult to explain how to use the app. I like the functionality and overall design. March 6, 2024 Melissa A.BDC Operations ManagerAutomotive2+ years I was first introduced to When I Work when I started working here as a call-center agent five years ago. I have been using it to schedule my team members for about four years. I find it incredibly easy to use, and I love the tiny details like colors and notations. November 15, 2023 ROB B.General ManagerRestaurants2+ years Trying to share spreadsheets through Google and keeping up with the availability of servers was difficult and we often missed scheduling for a shift. When I work solved these problems and has eased all our stress around scheduling and availability. December 22, 2023 [Read more When I Work reviews here](https://www.capterra.com/p/121248/When-I-Work/reviews/). ### Ease of use When I Work has an **ease-of-use rating of 4.5 out of 5** on Capterra, which indicates that users find it highly user-friendly. It also suggests that users find the platform intuitive, with a minimal learning curve, and efficient in performing various employee management and payroll tasks. ### Customer support options When I Work offers varied customer support options, but the level of access depends on your subscription plan: - **HR toolkit:** A resource hub providing downloadable templates, guides, and tools to assist with HR management tasks such as onboarding, scheduling, and compliance. - **Customer stories:** Real-world case studies and testimonials from businesses using When I Work, offering insights into how the tool can help solve specific challenges. - **Help center:** A comprehensive knowledge base with articles, FAQs, and step-by-step guides to address common issues and questions. - **Submit a ticket:** An online support system where users can report issues or ask for assistance. Response times may vary based on the subscription plan. - **Live training:** Interactive sessions led by experts to help teams and managers make the most of When I Work’s features. Availability may depend on the chosen plan. - **Training center:** On-demand learning modules and tutorials designed for self-paced education on the platform’s functionalities. Whether you start with the Essentials plan or opt for a more advanced tier, When I Work provides the tools and flexibility to help you achieve your operational goals. Evaluate your specific needs and choose the plan that best aligns with your objectives to maximize the benefits of this employee scheduling platform. ## Is When I Work right for you? ### Assessing your requirements Determining whether When I Work is the right workflow automation software involves assessing your requirements and comparing them to what When I Work offers. Here are some key factors to consider: - **Team size and structure:** Assess whether your organization’s size and complexity align with When I Work’s scalability. It's ideal for small-and-midsized-businesses but can also accommodate larger teams with specific needs. - **Scheduling needs:** Consider the level of automation and customization you require for shift scheduling. When I Work excels in providing tools for schedule creation, shift swaps, and real-time updates. - **Employee engagement:** If employee self-service features like mobile app access, shift requests, or time-off management are priorities, When I Work’s robust employee engagement tools might suit you. - **Integration requirements:** Check if When I Work integrates with other tools you use, such as payroll systems, time-tracking software, or communication platforms. - **Budget:** Match your budget to When I Work’s pricing tiers, ensuring you select a plan that balances cost with the needed features. - **Industry fit:** When I Work is particularly suited for industries with dynamic schedules, such as retail, hospitality, healthcare, and service businesses. - **Support needs:** Evaluate the level of support you might need, including live training, ticket submission, and access to the HR toolkit, to determine if their support options align with your preferences. We recommend further exploring When I Work's pricing plans and features to make the best choice. ### Alternatives to When I Work When I Work has earned an **overall rating of 4.5 stars (out of 5)**. But how does When I Work compare to competitors in the employee scheduling and management space in terms of pricing? When considering value for money, When I Work has an average rating of 4.3 out of 5 based on reviews received in the past two years. However, some of its competitors score better in this category. **Clockify**, for example, scores 4.6, with pricing plans starting at $5.49 per seat, per month when billed annually. **7shifts** follow closely with a 4.5 rating for pricing plans starting at $29.99 per month. **Findmyshift**, **ShiftWizard**, and **QuickBooks Time** score 4.4. Each of these alternatives has unique strengths: **Clockify’s** reporting and analytics feature has received an average rating of 4.7 from verified reviewers on our website. This feature lets you track and analyze your team's time usage, identify productivity trends, and generate detailed reports. **7shifts’** schedule distribution feature scores an average rating of 4.6 out of 5. This feature helps you distribute schedules to your employees via email or SMS, ensuring timely communication. **Findmyshift**'s employee management feature has received an average rating of 4.6. This feature helps you manage your workforce, track time and attendance, and handle employee scheduling and time-off requests. **ShiftWizard** also scores 4.4 out of 5 for its mobile access features. These features help you access and manage schedules, clock in and out, and communicate with your team on the go. **QuickBooks Time**’s online time clock feature has scored 4.6 out of 5. This feature provides a convenient way for employees to clock in and out from any device with internet access, improving time tracking accuracy. Check out the top When I Work alternatives, comparable to When I Work in terms of core features, pricing, and usability. ### Cost comparison: When I Work vs. popular alternatives [4.5 (1282)](https://www.capterra.com/p/121248/When-I-Work/#reviews) * * * Starting Price $2.50 Per User , Per Month * * * ### Making the final decision When finalizing your decision to adopt When I Work, weighing its strengths, user ratings, and alignment with your business needs is essential. Here's a clearer breakdown: When I Work boasts an overall rating of 4.5 out of 5, highlighting its reliability and user satisfaction. Its ease-of-use score is equally strong at 4.5, making it a user-friendly choice for teams with varying tech proficiency. Specific features, such as timesheet management (4.6), schedule distribution (4.5), and calendar management (4.5), stand out as highly effective for streamlining workforce management. With a value-for-money score of 4.3 out of 5, When I Work offers competitive pricing. For smaller businesses, the Essentials plan is a cost-effective entry point, though it may lack the advanced tools needed for larger, more dynamic operations. Businesses experiencing growth or requiring more sophisticated tools and premium support should explore higher-tier plans as a scalable solution. **Steps to make an informed decision:** - **Request a demo:** A live demo allows you to explore the platform’s capabilities in action and assess how its features align with your team’s workflow and requirements. - **Dive into user reviews:** User reviews provide valuable real-world insights into the platform’s benefits and limitations. They can help you identify potential challenges before committing. - **Conduct competitor analysis:** Compare When I Work’s pricing and features against competitors. Key factors to consider include starting costs, scalability, ease of integration with existing tools, and support for unique business processes. ## FAQs Does When I Work offer any discounts? Yes, When I Work offers discounts for customers who choose annual billing instead of monthly payments. This option can help businesses save money if they plan to use the platform for the long term. How much does When I Work cost? The Essentials plan starts at $2.50 per user per month, which is ideal for smaller teams with basic scheduling needs. The Pro plan costs $5 per user, per month, offering additional features, including reporting, integrations, and premium support. Additionally, the Premium plan costs $8 per user, per month for more advanced features. The total cost depends on your chosen plan and the number of employees. If you choose time and attendance tracking features, the Essential plan costs $4 per user, per month; the Pro plan costs $7 per user, per month; and the Premium plan costs $10 per user, per month. Can I change plans at any time? Yes, When I Work allows you to upgrade or downgrade your subscription plan as your business needs evolve. This flexibility means you can start with a basic plan and transition to a higher-tier plan when your business grows or requires more advanced features. Similarly, you can reduce your plan level if your needs decrease. Are there long-term contracts? No, When I Work does not require users to sign long-term contracts. If you need short-term flexibility, you can opt for month-to-month billing or choose annual billing for a discounted rate. This approach makes it easy for businesses to commit to the platform without long-term obligations. Is there a free version of When I Work? No, When I Work does not offer a free plan, but it does provide a 14-day free trial. This trial allows you to explore all the platform's features, helping you evaluate its capabilities and how well it suits your business needs before committing to a paid subscription. During the trial, you can test scheduling tools, time tracking, and integrations to ensure they align with your team's workflow. Do you have to pay for the app? The When I Work app is free to download on iOS and Android devices. However, access to its features depends on your subscription plan. While there is no cost for the app, the functionality you can use is tied to the plan you choose for your business account. Does the When I Work app track you? Yes, the When I Work app has a GPS clock-in feature that allows employers to verify employee locations during clock-ins and clock-outs. This feature ensures accountability but can be toggled on or off based on the preferences and policies of the organization using the platform. How do I choose a paid plan? Choosing a paid plan involves assessing your team’s size, the complexity of your scheduling needs, and your budget. The Essentials plan may be sufficient for small teams, while larger businesses might benefit from advanced plans that include integrations, reporting, and premium support. A free trial or demo can help you understand which plan best fits your business before committing. #### Methodology 1. Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. Excerpts represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar. 2. Our research team identified these features from vendor websites (as of Dec. 06, 2024) based on their analysis of what users find valuable or expect from employee scheduling software. This list is not exhaustive. For additional features, refer to the vendor’s website. 3. To identify the key features, we asked users to rate, on a scale of “low importance” to “critical,” how important different features are for employee scheduling software. The features showcased are those that the highest percentage of reviewers rated as “highly important” or “critical” over the past two years (as of Dec. 06, 2024). [Barkha Bali](https://www.capterra.com/resources/author/bbali/) Barkha Bali is a writer at Capterra, providing expert insights to help small businesses identify the right software for their needs by analyzing user reviews data for the highest rated products in relevant software categories. She has worked in finance, lifestyle, education, and medical. With expertise in marketing and content strategy, Barkha’s work has been featured in Medium and educational websites. When not working, she can be found re-watching “The Office” or “Brooklyn Nine-Nine.” [Parul Sharma](https://www.capterra.com/resources/author/parul-sharma/) Parul Sharma is a content editor at Capterra with expertise in curating content for various niches, including SaaS, digital marketing, and search engine optimization. With over half a decade of experience in content writing and editing, Parul has the expertise to simplify complex terms into engaging, valuable content for targeted audiences. She completed her graduation and post-graduation in English literature from Delhi University and was awarded the Dr. Asha Sahni Memorial Award for being the... Related reading Table of Contents - [Overview of When I Work pricing](#overview-of-when-i-work-pricing) - [Cost breakdown](#cost-breakdown) - [What users say about When I Work pricing](#what-users-say-about-when-i-work-pricing) - [Detailed breakdown of When I Work pricing plans](#detailed-breakdown-of-when-i-work-pricing-plans) - [Total cost of ownership](#total-cost-of-ownership) - [How to choose the right When I Work pricing plan](#how-to-choose-the-right-when-i-work-pricing-plan) - [How to maximize the value of your When I Work subscription](#how-to-maximize-the-value-of-your-when-i-work-subscription) - [Is it worth paying for When I Work?](#is-it-worth-paying-for-when-i-work) - [Is When I Work right for you?](#is-when-i-work-right-for-you) - [FAQs](#faqs)