# Page 50 | When I Work Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 50 - Is When I Work the right Employee Scheduling solution for you? Explore 1270 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/121248/When-I-Work/reviews

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When I Work

4.5 (1270)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 3rd, 2026

# Page 50 - Reviews of When I Work

## Showing most helpful reviews

Showing 1226-1250 of 1270 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DM

Dan M.  
Executive Director of Revenue and Information Systems  
Hospital & Health Care  
Used the software for:

### "null"

April 11, 2018

3.0

Review Source

WO

William O.  
Manager  
  
Used the software for:

### "I love this software and my employees love this software!"

May 22, 2015

5.0

No cons. I find the software simple enough to use and introduce to employees but complex enough to have every feature I could really ever need from a scheduling software. I also find the WhenIWork team extremely supportive when I need assistance!

Review Source

JG

Joana G.  
Manager  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Good tool for organization"

July 25, 2019

4.0

Pros

I like that it has a lot of features that help you manage and organize shift works

Cons

That they send you a lot of reminders to get stuff done, sometimes that can be unproductive.

Review Source

Response from When I Work

July 29, 2019

Hi Joana, Thanks for your feedback! Each user has the ability to update their individual alert preferences. All alert preferences have the ability to be sent as either mobile or email and if you'd prefer not to have any sent these can be turned on through your "Alert Preferences" Settings. Please don't hesitate to reach out to our Care team if you need assistance with updating your preferences. Best, Amanda

NB

Nicole B.  
Office Manager  
  
Used the software for: Less than 6 months

### "User friendly for EVERYONE"

April 4, 2018

4.0

Pros

Super easy to use, keeps every one connected and together, and makes everything a lot easier to keep in place.

Cons

A little difficult to set up but once every one is on the same page it falls together pretty easily.

Review Source

Response from When I Work

April 5, 2018

Hi Nicole, Thanks for the awesome review! We are happy to hear that When I Work is working well for you and your team! :) Cheers, Adrian When I Work Team

RC

Robin C.  
  
  
Used the software for:

### "Monthly schedule"

April 8, 2015

4.0

i wish I could print a while months schedule at a time not just two weeks. Also I wish it would keep previous months synced to my iPhone schedule. It erases them when I try to look at previous months days that I worked. That's frustrating

Review Source

MC

Melissa C.  
Executive Assistant  
Construction  
Used the software for: Less than 6 months

### "Good for basic scheduling "

March 26, 2019

4.0

Pros

Super easy to use!! Syncs to Google calendar

Cons

This is good for basic timekeeping. Unfortunately our needs exceeded this program's capabilities.

Review Source

AD

Anne D.  
Owner  
  
Used the software for:

### "Easy and time saving!"

May 7, 2015

5.0

This is a great app - it's easy for me to use, schedule employees, receive requests and make changes on the fly. My employees and I love it and it leads a wonderful sense of professionalism to my small business. Thank you!!!

Review Source

SH

Steven H.  
Multi Unit Operations Manager  
  
Used the software for:

### "Great Product!"

March 31, 2015

4.0

I've used this from early on and they keep making it better. Other than a few server issues few and far between and small errors - which are resolved quickly, I can't say enough about this company and their product.

Review Source

aW

alicia W.  
front desk  
  
Used the software for:

### "when I work is open to opinions! I love it. makes everything SO easy!!"

April 8, 2015

5.0

I think when i work can try and see how they can come up with an easier way of doing the initial scheduling. A lot of "tunnel vision" complaints other than this it's an amazing creation and our whole team loves it

Review Source

CD

Christine D.  
Clinical Psychologist  
Medical Practice  
Used the software for: Less than 6 months

### "Makes scheduling easy"

August 24, 2018

4.0

Pros

I really liked how easy it made to schedule our staff. Super easy to use and helped us feel pretty organized. It also made changing shifts super easy.

Cons

I didn't see a ton of cons, minimal inconveniences, for example, sometimes it was buggy. We stopped using it because after a while, we just did not need it anymore.

Review Source

MJ

Melinda J.  
Office Manager  
Medical Practice  
Used the software for:

### "Review of software,"

July 5, 2016

3.5

Pros

Easy to follow for a big office or practice, but ours is a small office.

Cons

I don't like that it doesn't fit our business. It would be fine for a larger business.

Review Source

AM

Ashley M.  
  
  
Used the software for:

### "Candice is a star!"

December 9, 2016

5.0

I opened the chat and immediately had my questions answered! Candice has answered questions before for me through email and she is amazing - she responds very quickly, politely and succinctly!

Review Source

TG

Tony G.  
GM  
  
Used the software for:

### "Phenomenal "

May 8, 2015

5.0

Great all the way around. All I want is a tool that forces you to read and select answers, proving you read the memo, before you clock in I've asked for Thai before, but had no success

Review Source

SK

Stephanie K.  
  
  
Used the software for:

### "Great response time"

December 6, 2016

5.0

Great having instant help round the clock! Whenever I get stuck or wonder how to do something, I can use the chat room and get immediate help. Thanks, to my rep and all at WHEN I WORK.

Review Source

CB

Chana B.  
  
  
Used the software for:

### "Convenient "

December 10, 2016

5.0

When I clock in has the best and most easy to use an app to clock in on the go and be able to track hours and schedule staff I have tried others and this is by far the easiest!

Review Source

WH

Wil H.  
Owner  
  
Used the software for:

### "A great scheduling program!"

May 7, 2015

5.0

Exceptional customer service! Extremely easy to use! Easy to integrate with other systems already in place! Opens up more time for me to spend on other parts of my business!

Review Source

LS

Lisa S.  
  
  
Used the software for:

### "Very easy to use and great customer support"

October 27, 2016

5.0

I used this program to schedule caregivers for my mom. The program was very easy to use from the very beginning. Customer support is always available to answer any questions.

Review Source

RB

Robert B.  
Manager  
  
Used the software for:

### "Great easy experience"

May 7, 2015

5.0

Make it easy to schedule and check schedules at home. For a small retail location with 5-10 workers and no method to access scheduling on the go, WhenIWork is a great asset.

Review Source

hH

hillory H.  
social media coordinator  
  
Used the software for:

### "Freakin' Awesome"

April 8, 2015

5.0

The only negative thing I can think of is that your android app lags...bad. Once I got an iPhone, I had no problem clocking in and out. Hope this helps!

Review Source

BR

Bas R.  
  
  
Used the software for:

### "Love the personal support"

May 7, 2015

5.0

I really love the personal touch of your company. You listen to your customers and implement suggestions. Thanks for the nice products!

Review Source

RB

Robyn B.  
Market manager  
  
Used the software for:

### "So helpful!"

May 7, 2015

5.0

This really helped with managing the schedules between my two locations, as well as keeping record of every request and swap. Thank you!

Review Source

HW

Helen W.  
  
  
Used the software for:

### "Excellent scheduling options for your workplace! "

November 23, 2016

5.0

customer service with wheniwork is second to none! it is/was the best investment and choice for providing great service to our staff!

Review Source

NT

Nick T.  
  
  
Used the software for:

### "Great Customer Service"

December 2, 2016

5.0

My rep was so helpful today and we really appreciate her kindness and help! She really went above and beyond to help us - thank you!

Review Source

JH

Julia H.  
Owner  
Food Production  
Used the software for: Less than 6 months

### "Not enough "

June 7, 2017

3.0

The staff need more training Customer retention lessons too

Pros

I liked how it looks. Website is navigatable. Impressive expressive lookin g Add Ona are available

Cons

Poor support No response to complaint Lack of listening to question before trying to answer Poor listening skills at customer services

Review Source

DW

Danielle W.  
Director of Operations  
  
Used the software for:

### "love this program!"

May 7, 2015

5.0

This program has made it so easy for both myself and my employees to manage schedules! I save so much time using this software.

Review Source

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