Best For

Businesses with multiple properties, multiple departments with a need to manage staff, vendors and detailed processes efficiently.

Product Details

PropertyTrak is a cloud-based facilities management system that allows your team to respond faster, communicate easier & manage better. Preventive Maintenance, Custom Reports, Calendar, Asset Management, & Mobile App all come standard with additional modules for Vendor management, Emergency Preparedness Management, Consumable Inventory & more! PropertyTRAK is able to address the needs of any organization with the flexibility to change as your organization grows & your needs change.

Contact Details

PropertyTrak

http://www.propertytrak.com/

Founded in 2005

Located in United States

Starting Price

  • $49.00/month
  • Modules, square footage, number of buildings

Free Demo

  • Yes

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours

PropertyTrak Features

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Equipment Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management
Commercial Properties
Equipment Management
Facility Scheduling
Fixed Asset Management
For Schools
Incident Management
Inspection Management
Inventory Control
Preventive Maintenance
Residential Properties
Room Scheduling
Space Management
Vendor Management
Visitor Management
Work Order Management

PropertyTrak Reviews

Overall
5/5
Ease of Use
5/5
Customer Service
5/5

Showing Most Helpful

Showing 6 of 6 reviews

Showing Most Helpful

Showing 6 of 6 reviews

Sort by:

Filter By:

Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Dayle M.
Facilities Supervisor
Banking, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 12, 2019

“Beyond My Expectations”

OverallBefore coming to work at the bank, I worked for a mail order catalog company in 200,000 sq.ft. distribution center where we were responsible for maintaining a very large conveyor system. From ordering parts, and inventorying them, to scheduling preventative maintenance and making repairs, I advocated for a maintenance management system like Property Trak that we could use to save costs in all areas of our responsibility. Unfortunately I could not convince the management team of the significant savings that the could see from having a program such as Property Trak. Once I started in my position at the bank, and was able to really sit down, and use the Property Trak system to help manage the banks properties, the results were beyond my expectations. From the mobile APP, and how it can be used to respond to service requests, and then be able to assign a work order while traveling between each branch location. It allows for quicker response times, and is basically my electronic assistant in managing the facility on a daily basis. Probably my most favorite feature because it really keeps me connected with what's happening between the facility department, the bank staff at each branch, and the Operations Center.
ProsThe Dashboard which we can customize for what is of importance to us and our daily responsibilities. The Reports feature which helps us to gauge and determine where we are and should be as a facilities group The mobile app which I find of extreme importance to me as a supervisor to stay in the game every day. Customer service assistance is excellent! Always available and more than happy to answer any questions.
ConsI am very pleased with the program no cons at all.
Reviewer Source 
Source: Capterra
February 12, 2019
Roger F.
Facility Director
Hospital & Health Care, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 8, 2019

“Property Trax for Critical Access Hospital”

OverallProperty Trax was exactly what we were looking for. After looking at many Facility and work order programs, Property Trax made the decision easy. We now have a system in place that allows any employee with a need to quickly send in the request. No more wondering where the I.T guys are or where the Facility team might be. We instantly get the requests to our phones and computer. Patient care is our priority, Property Trax allows us to assess facility needs in patient care areas and make repairs, resulting in higher patient satisfaction as well as happier employees.
ProsEasy to setup and get started. New employees can be shown how to use in five minutes. Property Trax is easily tailored to your facilities needs, big or small.
ConsHonestly cannot think of one aspect I don't like.
Reviewer Source 
Source: Capterra
February 8, 2019
Avatar Image
Scot A.
Facilities Manager
Medical Practice, 501-1000 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 7, 2019

“Customizable with great process flow”

OverallProprtyTrak has brought to our organization a streamlined and efficient method of documenting all corrective and preventive maintenance with the ability to generate many different types of reports for the purpose of analyzing all work that has been performed.
ProsPropertyTrak is a value added tool for both corrective and preventive maintenance. I especially like the look and functionality of the mobile app, I am able to create a service request and attach a photo in under 10 seconds. Another key component of PropertyTrak is the ability to customize the dashboard to show exactly what I want including photos of assets for a specified location.
ConsThe thing I least liked about the software was understanding the many different types of configurations that are possible, thankfully the staff were extremely helpful in guiding me in the best direction that suites my industry.
Reviewer Source 
Source: Capterra
February 7, 2019
Kessia E.
Project Manager/Data analyst
Transportation/Trucking/Railroad, 501-1000 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 13, 2019

“Great tool to improve productivity”

OverallCustomer Support is great. The support team was always willing to solve any issues or questions especially in the initial stages of implementation. Support is always easily accessible. This application have made tracking our work a lot easier, increased our response time and greatly improved on how we handle routine, preventive & reactive maintenance.
ProsThe overall process improved our staff efficiency and productivity. The mobile app made the workflow more standardized and easy to access. This application has allowed staff to easily attach photos and documents to service request.
ConsDashboard is only a snapshot and does not allow you to access the item. Individual work orders need to be created for similar properties. There is no "duplicate" option unless you use a checklist.
Reviewer Source 
Source: Capterra
February 13, 2019
Andrew M.
Facilities Maintenance Manager
Warehousing, 501-1000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 8, 2019

“Facilities Management”

OverallAgain, the ease of use. I've had no complaints from any building manager concerning the entering of information for a service requests.
ProsEase of use, you can easily navigate through the system to achieve needed organization.
ConsThe inventory module was new for them a few years ago and needed improvement but they've made numerous changes which makes it a very valuable part of the system.
Reviewer Source 
Source: Capterra
February 8, 2019
Randy Z.
Facilities Manager
Libraries, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 7, 2019

“A Facilities Manager must have tool.”

ProsThe software is user friendly and is an perfict tool that all Facilities Managers should be using. Property Trak is allways willing to change thangs to meet my needs.
ConsI really can't complain the software is meeting all are needs.
Reviewer Source 
Source: Capterra
February 7, 2019