Who Uses This Software?

Better Cater is for catering organizations that seek to save on food costs and manage their events.


Average Ratings

17 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $59.00/month/user
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Better Cater
  • www.bettercater.com
  • Founded 2011
  • United States

About Better Cater

RATED #1 BY CATERING TEAMS. You're busy as it is. You don't have time to learn a complicated piece of software. You need something that's easy to use, helps you manage your catering business, and gets out of the way. And that's what Better Cater is here for. It's got everything you need, without all the extra bells and whistles. Incredibly simple and at an unbeatable value. Try our FREE 30-day trial today.


Better Cater Features

  • Banquet Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Contract Management
  • Costing
  • Customer Database
  • Event Management
  • Facility Management
  • Inventory Management
  • Kitchen / Menu Management
  • Order Management
  • Quote Management
  • Recipe Management
  • Waitstaff Management

Better Cater Reviews Recently Reviewed!


It Just... Doesn't Meet Expectations

Mar 23, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Pros: I like that I got the experience of using another catering software on my way to whichever one I finally end up with. The costing of menu items if you add each ingredient is pretty good. The ingredient listing is good. The calendar tool is pretty good.

Cons: Customer service and is just not really great. They aren't available when you need them, and will surely send you an email, hopefully by the next day. Managing menu packages is terrible. The whole beverage section and the way you enter your beverages is just way out in left field. Tied in with the last two sentences: the beverage packages management is also terrible. The invoice is blocky and you can't customize the look of it, it just looks like a packing list. There is no customer facing side, so customers must be emailed all invoices and BEOs separately. The contract tool is useless. Miscellaneous charges are set charges, and have no option for changing, say, a delivery charge based on miles, or a set up charge for more than 100 people and less than 100. There is no app?!?! WOW. It is 2018 and they don't have an app! For what I pay per month, they need to be a lot better than they are.

It's ok for a basic need

Mar 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that's it's quick and very basic. If you don't have complicated catering needs, it's perfect.

Cons: I do not like that you can't import contacts or menus - this makes it difficult to switch platforms.

Took our catering business to the next level.

Feb 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Great way to organize our job calendar. Works great to organize and categorize all of our menu options, customers and invoices.

Cons: Invoices are professional looking but it would be nice to customize the look more. It would also be nice to have an app to quickly check the calendar without have to log in on a mobile browser.

Interesting and easy to use software

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Comments: It's currently up to my expectations as to the people I recommended for.

Pros: This software never disgraced me anyway. It's really good and performs just as my business activities is expected to. I love it.

I have had a wonderful experience with BC. I have been with them for over a year and I love them.

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy to use, professional quotes and the ability to add attachments and store all of my clients in one place. I can also look back on past orders which make it easy when a client requests a duplicate order.

Cons: I wish they had suggestions on measurements in the recipe sections and the ability for clients to respond directly into the program instead of a separate email.

Overall: Central location for my clients information, Recipes, Quotes and product database

Good service

Jan 30, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: It is easy to use

Cons: cant sync with quickbooks

Overall: I like better cater. It has helped me streamline my business and really give it the total professional look. I like that I can access it from anywhere, whether I am out shopping to putting together a bid for a client on the spot - its very convenient. There have been some issues though with the delivery of my proposals - their software if often sensed as spam and I have had NUMEROUS instances where my bids are not being received in a timely manner. This has been a detriment to me. I also wish I could get it to be synced with my quick books, which would make bookkeeping much easier and faster.

Love it, very easy!!

May 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great fast Customer service! Easy to use product

Great service

Apr 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love this service! I use it all the time! It has made my business much easier. The most difficult part was entering all of my recipes in the database, but now that they are in, bidding is a snap! It all looks very professional and is easy to understand.

Software changed my life

Apr 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software changed the way I do busy especially allowing me to focus on more important details for my company. The software is simple and the easy to use and helps our company standout and close business faster.

Customer bids are easy now. We know our food costs in an instant. Worth the money!

Apr 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to learn and easy to use. Customer service is quick and easy. Very affordable.

It's a great and easy software to use.

Apr 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I only wish I can add attachments to it.

Fantastic for off site caterings as well as events at our Club!

Nov 29, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software has made my life SO much easier. Ot keeps track of all the important details so you can go back and see what you did before with repeat customers. You can access the software on your phone or tablet too!
Buy it now! You won't be sorry.

Better Cater is great.

Jun 03, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I use Better Cater to track all my invoices, catering schedule and customer payments. It has all the functions I need and its easy to use. I love that it is web based so that I can check our schedule on my computer or my phone so that I can respond to my clients from anywhere.

Best of all it does not have the extra functions that are really not necessary. We send out hundreds of catering quotes each month and Better Cater tracks everything exactly the way I want it. I highly recommend this service.

Very Easy to use. A real time saver!!

May 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software product has freed up so much time. It allows me to quickly search past orders, communicate more intelligently, and look more professional. I encourage anyone looking for a catering tool to try this software. The staff is very responsive to any questions as well as helpful. You'll love it!!

Willing to listen

Apr 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using Better Cater for a little over a year now in a bar/restaurant that is open to the public and also host events from just a handful of people to groups of 300 and are thoroughly satisfied. We have asked the support staff to make some changes to better fit our needs and while they haven't implemented all of our request they have always been willing to listen and have added several changes that have made the product much easier to use in our environment.

Better Cater - The best software system for growing catering operations, hands down!

Apr 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The user friendliness of Better Cater is amazing! I was able to prepare professional proposals in minutes vs hours from my previous in house process, on the first day I started using Better Cater. This in turn allowed me to generate more business with less effort and time. My business was just myself and my assistant and now we have a staff of 20 including an Executive Chef, Special Events Manager and Business Manager. As a matter of fact, Dash and a Handful Catering is running so smoothly, I just bought a restaurant!

Also, I can not say enough about the tech support. As I starting using Better Cater, I found I had a need for certain information to further streamline my business and gather information. I would pose my need to the support team and they were amazing! They would literally go to work and generate another report that offered me the information I requested.

Better Cater listens to the needs of their clients and reacts!

I would recommend their software system to any catering operation, from a startup to an existing operation looking to streamline the proposal and reporting process.

Thanks Better Cater Team!

Better Cater, help me build my business!!

Apr 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: A great cloudbase software we have been customers for the past four years
It will save you tons of time putting a proposal together only take a few minutes... Steve Franco and his team are always there for you... I couldn't imagine my business without Better Cater!