# Health Portal Solutions Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Health Portal Solutions Software - reviews, pricing plans, popular comparisons to other Portal products and more. Source: https://www.capterra.com/p/121311/Health-Portal-Solutions --- # Health Portal Solutions Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on December 29, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Health Portal Solutions ## What is Health Portal Solutions? Health plan administration involves many moving parts. We help Healthcare Payers organize their data, vendors, and business processes behind one login so they can efficiently manage the different pieces of the health plan in one place. For more than 25 years, Healthcare Payers worldwide have achieved greater efficiencies and greater marketability through their partnership with Health Portal Solutions. ## What is Health Portal Solutions used for? [Portal](https://www.capterra.com/portal-software/)[Healthcare CRM](https://www.capterra.com/healthcare-crm-software/)[Hospital Management](https://www.capterra.com/hospital-management-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5000 Other, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Health Portal Solutions?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.hpsglobal.net&name=Health Portal Solutions) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Health Portal Solutions 4.7 (6) VS. [4.4 (127)](https://www.capterra.com/p/151082/BoardEffect/reviews/) Starting Price $5000 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (6) Ease Of Use 4.3 (126) Value For Money 4.8 (5) Value For Money 4.2 (117) Customer Service 4.8 (5) Customer Service 4.4 (118) ## Health Portal Solutions alternatives Highest Rated [4.7 (1,055)](https://www.capterra.com/p/179015/OnBoard-Board-Portal/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (5,153)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (27)](https://www.capterra.com/p/92918/TheraOffice/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (249)](https://www.capterra.com/p/137206/Caspio/reviews/) Starting price $600.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/121311/Health-Portal-Solutions/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Client Portal 5.0 (3) 133.33% of 3 reviewers that rated this feature as important or highly important Private online space that lets businesses securely share documents and provide information access to clients Secure Data Storage 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches Access Controls/Permissions 4.0 (2) 150.00% of 2 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Content Management 4.0 (2) 150.00% of 2 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Data Security 4.5 (2) 150.00% of 2 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy File Sharing 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Health Portal Solutions 31 features Define levels of authorization for access to specific files or systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Communicate using direct chat or messages within the system Process of submitting and following up on claims with insurance companies Private online space that lets businesses securely share documents and provide information access to clients Leave comments and notes on documents for others to view Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Add customized logos and colors to align with company branding Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Protect sensitive data for digital privacy Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Online portal where employees can access and track their own information Public or private sharing of digital files such as documents, audio/video, images, and more Store, manage and track all forms in a centralized location Compliant with HIPAA, which sets standards for sensitive patient data protection Track and organize physician schedules and pertinent information Engage in direct, instant messaging with customers, users, etc. Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set & manage permission levels based on user roles and restrict access to only authorized individuals Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Allow users to access multiple services after entering their login credentials once Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (6) 4.3 Based on 6 reviews ## Pricing Value for money 4.8 (5) Basic $5,000 Other,Per Month Value for money 4.8 (5) 4.8 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (5) 4.8 Based on 5 reviews ## User reviews Overall rating 4.7 Based on 6 reviews Filter by rating 5(4) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LN Lori N. Director Non-Profit Organization Management ### "Tools for managing health" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 22, 2023 Pros The portal provides tools to help members manage their healthcare and for providers to manage their patients' care. They can access the info, at their convenience, so they can get immediate answers to their questions about coverage, eligiblity, and benefit without having to contact someone. If they do need to make contact they can use the secure email within the portal. Cons There are some features we are not able to utilize due to the nature of our business, but no specific example to share. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 23, 2023 Thank you for your feedback. In all the portal capabilities we provide, our goal is to alleviate your contact centers and to drive online self-service. We're glad to see that playing out with your members and provider base. KH Kristin H. Sr Claims examiner Insurance ### "HPS Website" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 30, 2023 Great partnership and always willing to innovate and add new functionality Pros The great customer service with set up and the ongoing support and help with questions. Cons Integrating some of the data was difficult for example the prescription file from a separate vendor. Not being able to 'see' what our members are seeing or being able to log into their accounts to assist them with locating the information they are searching for. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 1, 2023 We really appreciate your feedback and partnership. As vendor data files age out or change, we do our best to update your portal as quickly as possible. We will continue to innovate as much as we can to help you serve your members efficiently without compromising data security. BM Brent M. Chief Operating Officer Insurance ### "Third Party Administrator - Long Term Client" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2023 The Health Portal Solutions web portal application has revolutionized the way our clients and members access their healthcare information. Its user-friendly interface, efficient information consolidation, strong security features, and excellent customer support make it an application critical to our overall operation. Pros First and foremost, the website portal's interface is sleek, intuitive, and visually appealing. Navigating through the application is a breeze, thanks to its well-organized layout and easily accessible menus. One of the standout features of this website portal application is its efficiency in streamlining information. It effortlessly consolidates various resources, providing a centralized hub to meet the online needs of clients, members and healthcare service providers. With just a few clicks, they can access their claims information, healthcare benefits, send email inquiries to our staff, manage user accounts, review relevant health and wellness information, and so much more. The portal offers seamless integration with our other partners through the use of APIs to provide members real-time access to their EOBs and ID cards. The EOB interface is critical in helping our call center staff manage their interaction time with provider inquiries. The developers at Health Portal Solutions have also incorporated robust security measures into the application, ensuring that data remains safe and protected in compliance with HIPAA privacy standards. Lastly, I must commend the support team behind the application. Their responsiveness and willingness to address any queries or concerns are truly commendable. They are dedicated to improving the user experience and consistently provide updates and enhancements to the application, ensuring that it meets our clients and members needs. Cons As a longtime client of Health Portal Solutions, we have observed the development of this web portal for over 18 years. While in the past there have been issues with the portal's features and functionality, the staff at Health Portal Solutions have worked hard to address those issues and expand the portal's features and functionality to meet the needs of our operation and the needs of our clients. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 18, 2023 We appreciate your long-term partnership, and it's been a privilege to help you grow and streamline your business operations over the years. As our partnership continues, HPS remains committed to optimizing your portal so that it will be even more useful and effective for you and your customers. RB Robert B. CIO Insurance ### "Solid & dependable" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 28, 2023 Currently 70% of our Health claims are processed via the Portal, which has allowed us to reduce average claims processing time by 80%. This has improved client loyalty and provided leverage in negotiating rates where necessary. Pros The team at HPS have walked very closely with Beacon, with evident commitment to our mutual success. They are true partners. Cons HPS has a support portal, which we use to log tickets, maintain a Knowledge base specific to our project. However, notifications about posts or updates on tickets, do not contain the details of the post. So when I get the notification, I have to log on to the support portal to get said details. Reasons for choosing Health Portal Solutions We chose HPS because of their known and proven interfaces to PLEXIS Claims Manager. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 12, 2023 Hi Robert, we appreciate your feedback and your partnership. It's been exciting to see your claim submission processes become more streamlined through your portal. We don't include a lot of detail in our ticketing system updates because many times the responses include personal health information, and we want to keep those details secure. However, we will continue to look for ways we can improve your experience with the use of our ticketing system and other client tools. SG Steve G. CTO Health, Wellness and Fitness ### "Avesis" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 27, 2023 Overall - Excellent. Team is GREAT Pros Staff is incredibly engaging. Technical impediments are quickly eliminated and cost effective solutions are always presented. Cons Integrations can always be made simpler..... Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 28, 2023 Thank you for your feedback, and it's been a privilege to support your team and company. We'll continue to seek and develop ways to simplify the portal integration process so that our customers will have a streamlined implementation experience. CS Craig S. President/CEO Health, Wellness and Fitness ### "Quality of Service in our Industry" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 27, 2023 Great folks to work with. Nice to be able to problem solve with someone that fully understands our industry. Pros Keeps us up with the big Insurance Carriers and Large national TPA's. A lot of great information to employers that brokers say they do...which is not true (brokers). Very easy to use, and understand. HPS understands what we as small to medium size TPA's need to compete. Cons The biggest issue is getting members to sign up to utilize the portal. This is not the fault of HPS, members are lazy along with employers. Reasons for choosing Health Portal Solutions Strongly recommend by another vendor we have strong business relationship with. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 28, 2023 Thanks for your feedback. Having originated from a TPA ourselves, we understand TPA's pain points and strive to help our customers overcome them. Portal registration is indeed key to utilization, and we'll continue to support you with privately-branded marketing materials to help you promote and drive registrations. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)