# Inphonite Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Inphonite Software - reviews, pricing plans, popular comparisons to other Appointment Reminder products and more.

Source: https://www.capterra.com/p/121393/Inphonite

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# 

 Inphonite Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Inphonite

## What is Inphonite?

This messaging platform goes beyond reminders; it creates meaningful connections. Fully customizable SMS, email, and phone messaging solutions empowers healthcare, wellness, and personal service providers to engage deeply with patients and customers. Reduce no-shows, boost efficiency, and show your patients you care—without ever feeling like you’re just pushing buttons. Seamlessly transition from fully-automated messaging to 1-to-1 chat in any language your clients need. Inphonite provides hands-on customer support to ensure you’re never navigating alone. Inphonite is HIPAA compliant and has a focus on giving your patients the best care by making every interaction count.

## What is Inphonite used for?

[Appointment Reminder](https://www.capterra.com/appointment-reminder-software/)[Patient Engagement](https://www.capterra.com/patient-engagement-software/)

Top alternative

Featured

Overall rating

Based on 19 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$60

Flat Rate, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Inphonite

4.5 (19)

VS.

[4.3 (666)](https://www.capterra.com/p/141842/Weave/reviews/)

Starting Price

$60

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (19)

Ease Of Use

4.5 (666)

Value For Money

4.6 (16)

Value For Money

4.1 (601)

Customer Service

4.9 (19)

Customer Service

3.9 (628)

## Inphonite alternatives

Highest Rated

[4.8 (1,129)](https://www.capterra.com/p/268055/Goldie/reviews/)

Starting price

$19.99

Per User, Per Month

[4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Starting price

$28.00

Per User, Per Month

[4.8 (255)](https://www.capterra.com/p/154785/GoReminders/reviews/)

Starting price

$8.00

Per User, Per Month

[4.7 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/121393/Inphonite/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Confirmations/Reminders

4.9 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

HIPAA Compliant

4.9 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

SMS Reminders

5.0 (7)

100.00% of 7 reviewers that rated this feature as important or highly important

Reminders sent via SMS/text message

Activity Dashboard

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Email Reminders

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Reminders sent via email

Third-Party Integrations

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Inphonite 53 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Automatic reply functionality for incoming messages

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Reminders sent via phone voice recordings

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage the treatment plan and coordination between care providers and patients with special health care needs

Manage and track all internal and external communication conducted via calls, email, text, or chat

Automated reminders and confirmations for booked appointments and events via text or email

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Electronically collect payments for goods or services

Reminders sent via email

Compliant with HIPAA, which sets standards for sensitive patient data protection

Ability to chat online in real time

Communicate using messages within the system

Access software remotely via mobile devices

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple languages

Manage and support multiple locations

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Educational and medical resources that are delivered to patients online

Allows medical providers to engage patients in a variety of ways to ensure their health.

Online portal where patients can access information such as health records, treatment plants, etc.

Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health.

Reminders sent for balance/payment due

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Manage the rescheduling of appointments

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Send messages via SMS

Reminders sent via SMS/text message

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

Send, receive, and respond to messages

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (19)

4.4

Based on 19 reviews

## Pricing

Value for money

4.6 (16)

Free Trial

Starter

$60.00

Flat Rate,Per Month

Value for money

4.6 (16)

4.6

Based on 16 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.9 (19)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (19)

4.9

Based on 19 reviews

## User reviews

Overall rating

4.5

Based on 19 reviews

Filter by rating

5(12)

4(5)

3(1)

2(1)

1(0)

Mentioned topic

Sorted by most recent

JR

Julie R.

IT Support

Health, Wellness and Fitness

### "Eichenbaum Inphonite Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 3, 2026

Overall positive. I think it is a great app for patient communication. It was also less expensive than the system we used prior to switching to Inphonite.

Pros

Patient communication and customer support. Came in helpful when a weekend snowfall caused us to close our office Monday morning.

Cons

Unsure how to schedule Blast message time frame. I wanted to send the message immediately and wasn't sure what send option to choose, or even if that option was available. Also need to understand which phone number is called from the two available.

Switched from

[TeleVox](https://www.capterra.com/p/246437/HouseCalls-Pro/)

Was introduced to Inphonite at Revascent Users meeting in 2024

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 12, 2026

We appreciate the feedback Julie! Glad to hear our support team was able to help you out with your recent weather troubles. We hear your concerns about our Instant Message utility; over the last couple years we have gathered so much great feedback and have been working on an addition that we think will address some of this confusion. Once this has launched into a production ready state, we'll be sure to share news on the update!

GW

Gailann W.

Rehabilitation Coordinator

Medical Practice

### "Satisfied with inphonite"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 12, 2025

Very satisfied, overall, with inphonite.

Pros

Automatically reminds patients of their appointments, with no extra work on our end.

Cons

Every once in a while, there will be a day it does not work, but it is usually pretty reliable.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 21, 2025

Hey there Gailann, Thank you for the feedback. We appreciate the time you took to write your thoughts here. If you have any issues in the future, please reach out to support for further assistance. Have a great day!

CS

Connie S.

Office Manager

Medical Practice

### "Great Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 12, 2025

Been with them for many years, always accommodating with my request.

Pros

Customer service is always outstanding! Always fast response to my requests.

Cons

Nothing that I can complain about. I always had a great experience.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 21, 2025

Hello Connie, We appreciate the kind words and hope to continue providing you with the best customer service possible. If you ever need to reach out to us, you can do so via email or phone call and we will be more than happy to assist you with any issues or questions you may have.

JL

Joni L.

Office Manager

Medical Practice

### "Office Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 19, 2024

Amazing keep up the great work and great customer service!

Pros

Inphonite is very prompt to address and issue's. They are very helpful on initial set up for a seamless and professional start up. We love using Inphonite as our communication outlet to our patients.

Cons

The website to contact support is a little challenging, but not impossible.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 23, 2024

Good day Joni, Thanks for the feedback! We very much appreciate it. If the webform is ever giving you issues, please just send us an email at support@inphonite.com or give us a call and we'd be more than happy to assist you!

BO

Benjamin O.

Senior Software Engineer

Hospital & Health Care

### "Inphonite review - 2024"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 25, 2024

Overall good. The interface where the application resides is really straight forward for a software engineer.

Pros

Support and response are quick and professional

Cons

I'm not really and end user so I can't say any.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 3, 2024

Greetings Ben, We appreciate your feedback Ben! Our customer support team is ready to help you and your customers whenever issues arise. Should you need to contact us for any reason, please don't hesitate to reach out to us by email or phone call and one of our engineers will be able to assist you.

AR

Amber R.

Revenue Integrity Coordinator

Hospital & Health Care

### "A+ Customer Service & Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 22, 2024

The customer service team at Inphonite is always fantastic! I get replies to my email inquiries and requests immediately. The support team is always very knowledgeable and helpful

Pros

Very responsive to all requests and inquries

Cons

Nothing; I always receive excellent support, and have no negative experiences or feedback to report

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 3, 2024

Hello Amber, Thank you for your valuable feedback, Amber! We are glad to hear that our customer support team has been able to assist with your inquiries and requests in a timely manner! Should you need any further support, you know you can always reach back out to us for further assistance via phone call or email.

KF

Krystine F.

Admin, Credentialing

Mental Health Care

### "Meets Clinics Needs!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 31, 2024

We have used it for years and are very happy with it. Through the years our staff has changed and we needed another tutorial. They responded fast and had a great tutorial prepared. Very happy with our business relationship with Inphonite.

Pros

Ease of use, able to get ahold of support easy. Meets our needs well.

Cons

Nothing, it is a very useful application.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AR

Amber R.

Program Director

Hospital & Health Care

### "Great tool! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 30, 2024

Pros

We appreciate this service and our patients do also!

Cons

I have nothing to add at this time. Thank you

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KG

Kris G.

Practice Manager

Medical Practice

### "Operating pros and cons"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

February 8, 2023

Pros

That it is an uploaded spreadsheet. Pretty easy to do.

Cons

I feel like there isn't a good way to remember if you sent out the reminders like you use to.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 10, 2023

Hi Kris, Thank you for your honest feedback. I'm sorry you're not 100% happy with Art of Chat! We actually include reminders built into the system to remind customers if they haven't uploaded their files. I'm going to add a feature request to add something to the dashboard in this regard as well!

JR

John R.

Owner

Hospital & Health Care

### "Amazing reminder system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 26, 2023

Our no-show rate has dropped and rescheduling is a breeze for us and our patients to do via text. I love that our patients can communicate with us via text. It saves the front desk a lot of time.

Pros

The setup took a while, but the team is one of the best customer service teams I've ever worked with. The software works and does what it should. We were able to customize every single thing and when we weren't sure what to do, they had best-practices to follow.

Cons

It was a lot to setup because of all the customizations we wanted. The phone number setup, especially. You have to get your number verified thanks to telephone companies and that took some time.

Reasons for choosing Inphonite

Cost and ability to customize.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 10, 2023

Hi Dr. R! Great to hear from you here. Thanks so much for the review!

[View all Reviews](https://www.capterra.com/p/121393/Inphonite/reviews/)

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