# Inphonite Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Inphonite Software - reviews, pricing plans, popular comparisons to other Appointment Reminder products and more. Source: https://www.capterra.com/p/121393/InphoniteVoice --- # Inphonite Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Inphonite ## What is Inphonite? This messaging platform goes beyond reminders; it creates meaningful connections. Fully customizable SMS, email, and phone messaging solutions empowers healthcare, wellness, and personal service providers to engage deeply with patients and customers. Reduce no-shows, boost efficiency, and show your patients you care—without ever feeling like you’re just pushing buttons. Seamlessly transition from fully-automated messaging to 1-to-1 chat in any language your clients need. Inphonite provides hands-on customer support to ensure you’re never navigating alone. Inphonite is HIPAA compliant and has a focus on giving your patients the best care by making every interaction count. ## What is Inphonite used for? [Appointment Reminder](https://www.capterra.com/appointment-reminder-software/)[Patient Engagement](https://www.capterra.com/patient-engagement-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $60 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Inphonite?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.inphonite.com&name=Inphonite) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Inphonite 4.5 (19) VS. [4.8 (1,135)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting Price $60 Flat Rate, Per Month Starting Price $19.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (19) Ease Of Use 4.8 (853) Value For Money 4.6 (16) Value For Money 4.6 (781) Customer Service 4.9 (19) Customer Service 4.7 (757) ## Inphonite alternatives [4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $28.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (3,626)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (258)](https://www.capterra.com/p/154785/GoReminders/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (499)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/121393/Inphonite/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Confirmations/Reminders 4.9 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email HIPAA Compliant 4.9 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection SMS Reminders 5.0 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Reminders sent via SMS/text message Activity Dashboard 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Email Reminders 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Reminders sent via email Third-Party Integrations 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Inphonite 53 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Automatic reply functionality for incoming messages Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Reminders sent via phone voice recordings Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage the treatment plan and coordination between care providers and patients with special health care needs Manage and track all internal and external communication conducted via calls, email, text, or chat Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Electronically collect payments for goods or services Reminders sent via email Compliant with HIPAA, which sets standards for sensitive patient data protection Ability to chat online in real time Communicate using messages within the system Access software remotely via mobile devices Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Manage and support multiple locations Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Educational and medical resources that are delivered to patients online Allows medical providers to engage patients in a variety of ways to ensure their health. Online portal where patients can access information such as health records, treatment plants, etc. Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. Reminders sent for balance/payment due Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Manage the rescheduling of appointments Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Send messages via SMS Reminders sent via SMS/text message Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Send, receive, and respond to messages Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (19) 4.4 Based on 19 reviews ## Pricing Value for money 4.6 (16) Free Trial Starter $60.00 Flat Rate,Per Month Value for money 4.6 (16) 4.6 Based on 16 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (19) 4.9 Based on 19 reviews ## User reviews Overall rating 4.5 Based on 19 reviews Filter by rating 5(12) 4(5) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent JR Julie R. IT Support Health, Wellness and Fitness ### "Eichenbaum Inphonite Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 3, 2026 Overall positive. I think it is a great app for patient communication. It was also less expensive than the system we used prior to switching to Inphonite. Pros Patient communication and customer support. Came in helpful when a weekend snowfall caused us to close our office Monday morning. Cons Unsure how to schedule Blast message time frame. I wanted to send the message immediately and wasn't sure what send option to choose, or even if that option was available. Also need to understand which phone number is called from the two available. Switched from [TeleVox](https://www.capterra.com/p/246437/HouseCalls-Pro/) Was introduced to Inphonite at Revascent Users meeting in 2024 Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 12, 2026 We appreciate the feedback Julie! Glad to hear our support team was able to help you out with your recent weather troubles. We hear your concerns about our Instant Message utility; over the last couple years we have gathered so much great feedback and have been working on an addition that we think will address some of this confusion. Once this has launched into a production ready state, we'll be sure to share news on the update! GW Gailann W. Rehabilitation Coordinator Medical Practice ### "Satisfied with inphonite" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2025 Very satisfied, overall, with inphonite. Pros Automatically reminds patients of their appointments, with no extra work on our end. Cons Every once in a while, there will be a day it does not work, but it is usually pretty reliable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 21, 2025 Hey there Gailann, Thank you for the feedback. We appreciate the time you took to write your thoughts here. If you have any issues in the future, please reach out to support for further assistance. Have a great day! CS Connie S. Office Manager Medical Practice ### "Great Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2025 Been with them for many years, always accommodating with my request. Pros Customer service is always outstanding! Always fast response to my requests. Cons Nothing that I can complain about. I always had a great experience. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 21, 2025 Hello Connie, We appreciate the kind words and hope to continue providing you with the best customer service possible. If you ever need to reach out to us, you can do so via email or phone call and we will be more than happy to assist you with any issues or questions you may have. JL Joni L. Office Manager Medical Practice ### "Office Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 19, 2024 Amazing keep up the great work and great customer service! Pros Inphonite is very prompt to address and issue's. They are very helpful on initial set up for a seamless and professional start up. We love using Inphonite as our communication outlet to our patients. Cons The website to contact support is a little challenging, but not impossible. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 23, 2024 Good day Joni, Thanks for the feedback! We very much appreciate it. If the webform is ever giving you issues, please just send us an email at support@inphonite.com or give us a call and we'd be more than happy to assist you! BO Benjamin O. Senior Software Engineer Hospital & Health Care ### "Inphonite review - 2024" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 25, 2024 Overall good. The interface where the application resides is really straight forward for a software engineer. Pros Support and response are quick and professional Cons I'm not really and end user so I can't say any. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 3, 2024 Greetings Ben, We appreciate your feedback Ben! Our customer support team is ready to help you and your customers whenever issues arise. Should you need to contact us for any reason, please don't hesitate to reach out to us by email or phone call and one of our engineers will be able to assist you. AR Amber R. Revenue Integrity Coordinator Hospital & Health Care ### "A+ Customer Service & Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 22, 2024 The customer service team at Inphonite is always fantastic! I get replies to my email inquiries and requests immediately. The support team is always very knowledgeable and helpful Pros Very responsive to all requests and inquries Cons Nothing; I always receive excellent support, and have no negative experiences or feedback to report Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 3, 2024 Hello Amber, Thank you for your valuable feedback, Amber! We are glad to hear that our customer support team has been able to assist with your inquiries and requests in a timely manner! Should you need any further support, you know you can always reach back out to us for further assistance via phone call or email. KF Krystine F. Admin, Credentialing Mental Health Care ### "Meets Clinics Needs!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 31, 2024 We have used it for years and are very happy with it. Through the years our staff has changed and we needed another tutorial. They responded fast and had a great tutorial prepared. Very happy with our business relationship with Inphonite. Pros Ease of use, able to get ahold of support easy. Meets our needs well. Cons Nothing, it is a very useful application. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AR Amber R. Program Director Hospital & Health Care ### "Great tool! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 30, 2024 Pros We appreciate this service and our patients do also! Cons I have nothing to add at this time. Thank you Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KG Kris G. Practice Manager Medical Practice ### "Operating pros and cons" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 February 8, 2023 Pros That it is an uploaded spreadsheet. Pretty easy to do. Cons I feel like there isn't a good way to remember if you sent out the reminders like you use to. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 10, 2023 Hi Kris, Thank you for your honest feedback. I'm sorry you're not 100% happy with Art of Chat! We actually include reminders built into the system to remind customers if they haven't uploaded their files. I'm going to add a feature request to add something to the dashboard in this regard as well! JR John R. Owner Hospital & Health Care ### "Amazing reminder system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 26, 2023 Our no-show rate has dropped and rescheduling is a breeze for us and our patients to do via text. I love that our patients can communicate with us via text. It saves the front desk a lot of time. Pros The setup took a while, but the team is one of the best customer service teams I've ever worked with. The software works and does what it should. We were able to customize every single thing and when we weren't sure what to do, they had best-practices to follow. Cons It was a lot to setup because of all the customizations we wanted. The phone number setup, especially. You have to get your number verified thanks to telephone companies and that took some time. Reasons for choosing Inphonite Cost and ability to customize. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 10, 2023 Hi Dr. R! Great to hear from you here. Thanks so much for the review! [View all Reviews](https://www.capterra.com/p/121393/Inphonite/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)