# Aquent RoboHead Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Aquent RoboHead the right Project Management solution for you? Explore 174 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/121435/RoboHead/reviews

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Aquent RoboHead

4.6 (174)

[View alternatives](https://www.capterra.com/p/121435/RoboHead/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Aquent RoboHead

Ease of use

4.3

Customer Service

4.7

## Pros and Cons in Reviews

EB

Eileen B

Marketing Project ManagerHigher Education, 201 - 500 employeesUsed the software for: 6-12 months.

“Robohead is incredibly robust for creative/marketing teams who need a project management tool geared toward this industry. And they have amazing support and training opportunities, plus a phenomenal team to guide you at anytime.“

July 31, 2024

JF

Jessica F

RealtorReal Estate, Self-employedUsed the software for: More than 2 years.

“While RoboHead excels in many areas, the inconsistency in logging communication is a limitation that can impact overall project management efficiency“

August 7, 2024

AM

Angie M

Senior, Traffic ManagerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years.

“The ability of customization, user-friendliness, resource utilization and the ease of the review documentation.“

December 10, 2025

Andy D

VP, Creative DirectorNon-Profit Organization Management, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“I wish we could customize the survey tool more though, that one is less flexible.“

December 11, 2025

KT

Kate T

Program ManagerHealth, Wellness and Fitness, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“We meet periodically throughout the year with ideas and challenges that we face as we try to find more effective and efficient ways to work as an organization and RoboHead is a tool that has been very helpful in our processes.“

July 31, 2024

LW

Laura W

Graphic DesignerGraphic Design, 51 - 200 employeesUsed the software for: More than 2 years.

“Sometimes I find the correspondence back and forth in a trail in a note hard to follow or rather hard to find a specific back and forth conversation.“

July 31, 2024

Andy D

VP, Creative DirectorNon-Profit Organization Management, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“Robohead is very straightforward and easy to setup and having our staff fill out custom creative briefs based on the project type saves us so much time!“

December 11, 2025

JP

Jennifer P

Office ManagerHospital & Health Care, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“I do not find the messaging part efficient. When the techs send a message that way, it is hit or miss if I see it. “

September 3, 2024

## Showing most helpful reviews

Showing 1-25 of 174 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Andy D.  
VP, Creative Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Excellent customization and easy to use platform!"

December 11, 2025

5.0

We had a very easy transition from our prior workflow tool. Robohead is very straightforward and easy to setup and having our staff fill out custom creative briefs based on the project type saves us so much time!

Pros

The ability to customize and refine the service. There's so many different options you can truly develop the tool to fit your specific needs. On top of that, the customer service is excellent, they are very responsive and willing to help!

Cons

The only issue with so much customization is you need to make a lot of decisions on how you want things. So it can be a little trial and error before you get it right. I wish we could customize the survey tool more though, that one is less flexible.

Switched from

[Workgroups DaVinci](https://www.capterra.com/p/228315/Workgroups-DaVinci/)

DaVinci became dated and was no longer meeting our needs.

Review Source

AM

Angie M.  
Senior, Traffic Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Robohead is the BEST project management tool that I have used in 25 years! "

December 10, 2025

5.0

Superb customer service - team is always quick to respond, find solutions, hear you, open for enhancement suggestions and is always communicating with you.

Pros

The ability of customization, user-friendliness, resource utilization and the ease of the review documentation.

Cons

Calendar options to see work / tasks needed. Wish there was a better view for creatives. There isn't a very comprehension view.

Alternatives considered

[Jira](https://www.capterra.com/p/19319/JIRA/)[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[Adobe Workfront](https://www.capterra.com/p/268205/Adobe-Workfront/)[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)

Reason for choosing Aquent RoboHead

Ability to customize, user-friendly, reporting function, resource allocation and ease of review documentation

Review Source

JB

Jordan B.  
Marketing and Communications Coordinator  
Entertainment  
Used the software for: 6-12 months

### "Jordan Brown's Review of RoboHead"

August 28, 2024

3.0

Pros

It lists all tasks in an easy to read format

Cons

The interface is not intuitive and there are strict parameters for adding information

Review Source

MM

Melissa M.  
Photo Editor  
Sports  
Used the software for: 2+ years

### "Switched to Robohead with Great Ease"

July 31, 2024

5.0

My team went from guinea pig for the use of Robohead at our company to now the entire company is using it. From my perspective we are all using it with ease.

Pros

Robohead was very easy to learn and use. It is fairly intuitive. It's been a great asset at my company to submit and fulfill requests for all departments of the company.

Cons

There are a few minor issues that I have but I'm not sure if it's user error or what. The due dates for projects to line up across views when multiple people are assigned to a project. As a photo editor my deadline is often different that a designer or art director's due date. In my task view the final deadline is what I see but in the details the due date is different.

Switched from

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Needed something more streamlined to keep track of requests

Review Source

HC

Heather C.  
Creative Team Lead  
Building Materials  
Used the software for: 2+ years

### "Amazing customer service but missing some features"

November 17, 2020

4.0

Overall our internal client partners feel that RH gets the job done. We have several older, blue-collar men on our sales and national teams so the user experience and not having an app is a trip up for them (they refuse to use it). Back end is mainly where our frustrations lie with reporting (we have a call set up with customer service to see if we can have a breakthrough there) and not being able to create multiple forms for different types of projects.

Pros

The review tool was a game-changer for our team. Real-time problem-solving has been a huge help for us as well. Anytime we have a question about anything regarding the software we can chat with someone almost always right away without having to go through a phone call or setting up a meeting with an account rep and a customer service person. We also really appreciate that tech support is included in our plan without an additional fee.

Cons

Reporting continues to be a constant struggle for us. I inherited this software which was chosen by a design manager with HEAVY influence from our web developer who has moved to a different role and isn't available to fix these up for us. We have to run multiple reports to get specific numbers (a lot of which has been negated by the monthly email we get from RH so that's a huge help). The user experience is still very clunky especially when compared side by side with competitors (Wrike, WeWork) and not having an iPad or Mobile app is a bit detriment.

Reason for choosing Aquent RoboHead

We have considered switching to Wrike but with all the turnover on who our team reports to we haven't been able to make in-roads in a full software assessment and comparison.

Switched from

[Basecamp](https://www.capterra.com/p/56808/Basecamp/)

We needed to be able to capture feedback in real-time and IT felt that issuing out a bunch of Adobe Acrobat accounts was cost-prohibitive.

Review Source

DV

Danielle V.  
Senior Creative Designer  
Consumer Goods  
Used the software for: 2+ years

### "D Verdino RH feedback"

September 20, 2024

5.0

I have been using RoboHead for 7 years now and I love it. There is honestly never a bad day with it. It is user friendly and I like how you can post everything that you need in once spot.

Pros

I like how organized it is and how it breaks down the project list and how you can mark the status of your projects.

Cons

Not being able to hit 'next' when you are in a project. It would be nice if you can just hit a next button on your project that you are in, rather then going back to the 'projects' tab.

Review Source

AM

Andrea M.  
Director, Admissions and Recruitment  
Education Management  
Used the software for: 1-2 years

### "Director, Admissions & Recruitment"

August 29, 2024

4.0

I think it is a very good product for higher education. I would recommend it to other colleagues.

Pros

It assists us with managing projects between Marketing and Admissions.

Cons

Sometimes the comments are difficult to manage when you have more than 2 people requesting updates.

Review Source

JG

JOHN G.  
Marketing Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Using Robo for DCN sales assets"

September 17, 2024

4.0

Easy to use, workflow is good. It would be better to have AEM integrated into the system. But this might be an HPE issue

Pros

Simple, nice paper trail. I like the email intergrations

Cons

Difficult to edit docs within the system

Review Source

AV

Alicia V.  
Production Resources Coordinator  
Construction  
Used the software for: 1-2 years

### "5 star review"

September 19, 2024

5.0

Every time I have used Robohead it was fast & easy

Pros

I like Robohead for its ease of use and it is very easy to understand

Cons

I have not yet found any cons with Robohead

Review Source

JP

Jennifer P.  
Office Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Positive Review for Robohead"

September 3, 2024

5.0

Once I have gotten the hang of it, it has been useful and easy to track and monitor progress for projects.

Pros

I appreciate being kept up to date about my projects.

Cons

I do not find the messaging part efficient. When the techs send a message that way, it is hit or miss if I see it. Which causes projects to fall behind and be perceived as in limbo by the end user.

Review Source

Response from Aquent

September 9, 2024

Hi Jennifer, thanks so much for reviewing RoboHead. We're glad you love the quality, value and ease of use. Related to support and the messaging, we'd love to learn more. Please feel free to reach out to me directly @ wgoad@aquent.com. Thanks again Jennifer!

CB

Chris B.  
Senior Art Director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Robohead"

December 9, 2022

4.0

Overall it has been a positive experience. We tried other project management products and ultimately chose RH. It is keeping us on task and organized

Pros

Review tools. Notes, tasks and flexibility. Chat with RH to get quick solutions to challenges

Cons

Inability to control the type of emails received by reviewers/contacts.

Alternatives considered

[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[Workgroups DaVinci](https://www.capterra.com/p/228315/Workgroups-DaVinci/)[Workamajig](https://www.capterra.com/p/10533/Workamajig/)

Reason for choosing Aquent RoboHead

ease of use, included features and price

Switched from

[Workamajig](https://www.capterra.com/p/10533/Workamajig/)

Workamajig was not working for our process and was difficult to understand

Review Source

KF

Kathryn F.  
Graphic Designer  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Designer Ease of Use"

July 31, 2024

5.0

It has been great, it is easy to navigate and understand where things should go and/or find what you are looking for.

Pros

It is easy to organize tasks and see what is on your plate for the day/week. You can also quickly talk back and forth with co-workers to get necessary answers easily.

Cons

It is tricky to note which tasks are a priority within one day.

Review Source

JS

Joseph S.  
Technical Director for Live and Hybrid Events  
Medical Devices  
Used the software for: 1-2 years

### "A Generally Positive Experience using RoboHead"

September 18, 2023

5.0

It's been a positive experience overall!

Pros

It's very easy to add and edit tasks. We are able to switch roles and responsibilities on projects easily between designated users.

Cons

It's important because we do pre-production work on many projects at the same time. It would be nice to have a better unified way of viewing "My Work" where projects were grouped together in a clear way. as it stands it's just a huge task list and it's hard to tell which task belongs to which project, even if you sort by "job" number. It would be nice if this information was presented in a clearer way.

Review Source

MO

Melissa O.  
Sr. Consumer Marketing Manager  
Medical Devices  
Used the software for: 2+ years

### "Love My Robohead!"

September 8, 2023

5.0

Tracking budget numbers was an issue, but with a deeper dive into Robohead, I found that Robohead could assist in creating and then populating reports that I could share with team members.

Pros

How do I love Robohead? Let me count the ways :-) The ease of navigation and use makes my daily tasks 1000x easier! I interact with 30 people or more on a daily basis just with their Robohead projects, so the features and tools save me so much time.

Cons

No, please don't change a thing. No issues with integration or onboarding of Robohead

Reason for choosing Aquent RoboHead

A team member in our company made the decision to choose Robohead and then rolled out to team

Review Source

BK

Brandy K.  
Solutions Rep  
Hospital & Health Care  
Used the software for: 1-2 years

### "RoboHead Thoughts"

August 1, 2024

5.0

I use RoboHead atleast a few times a week and it is easy to do my review and make my remarks and turn them in with little time wasted. Super user friendly:)

Pros

I enjoy using RoboHead as it is easy to leave comments, make suggestions, it is very user friendly!

Cons

At first I had some problems saving my comments/suggestions but it is a quick learn.

Review Source

AH

Antione H.  
Plan Communications Liaison  
Insurance  
Used the software for: 2+ years

### "Plan Communications Liaison"

July 31, 2024

5.0

I have utilized Robohead daily for nearly 4 years. I have not had any issues with the tool.

Pros

Robohead is easy to navigate. Easy reviews, notes, and approvals compared to other task/project management tools.

Cons

Project display and search should be easier to locate past projects.

Review Source

RA

Ryan A.  
Freelance Designer  
Government Administration  
Used the software for: 1-2 years

### "Pretty good, wish the calendar was different"

July 31, 2024

4.0

Pros

I like the main view the my work page. It's easy to tell the status of a project

Cons

I seem to not get notifications, also it will glitch out sometimes. I wish there was a better calendar view that told me just when things are due and what the project is and not the task.

Review Source

RK

Rhilee K.  
Marketing Manager  
Financial Services  
Used the software for: Less than 6 months

### "Helpful new project management platform"

November 11, 2020

5.0

The experience with RoboHead has been great so far! We have only been using the platform for less than 3 months, but the implementation, training, and support has been A+. It seems like everyone at RoboHead is dedicated to providing the best software for your business needs, or the best support possible, and even has an area where you can submit enhancement suggestions - amazing!!

Pros

The user experience within the platform is great. Everything is well-laid out, and easy to read and navigate. I love that RoboHead offers many different reporting chart types, making it easy to switch between different options depending on your user role or need. The ability to holistically look at a campaign, then narrow down to a project, or task view, but also see all tasks and reviews together on a project view, make for great organization!

Cons

Robohead does not have a high-level team or account calendar (yearly, but able to be viewed monthly), which would be super helpful when looking at, for example, all the campaigns going on for the year or quarter, or seeing which social media posts or blog posts are planned to go out on a certain day.

Review Source

Response from Aquent

November 12, 2020

Thanks for the feedback, Rhilee! We have plans to enhance our calendaring functionality, so stay tuned! Cheers!

AS

Adriana S.  
Associate Director  
Insurance  
Used the software for: 2+ years

### "Reviews from Dental Network Development team"

August 14, 2024

5.0

Overall my experience has been very positive

Pros

User friendly, easy way to communicate back and forth as a approver or submitter.

Cons

the template utilized for new approval, seems complex

Review Source

CS

Chelsea S.  
Marketing Project Specialist  
Financial Services  
Used the software for: 2+ years

### "Robohead Review"

October 20, 2020

5.0

Easy to use tool.

Pros

Dashboard is very helpful to see all projects at a high level and where they are all at in the process.

Cons

I wish you could take reviews and download the edits into pdf.

Review Source

Response from Aquent

October 22, 2020

Thanks for the review, Chelsea, and for the product feedback! Regarding your feedback, we will be releasing a feature that will allow Reviews with annotations to be downloaded along with the edits and feedback. You'll have to let us know what you think once it's released (which will be before the new year!). Cheers!

gF

gwen F.  
Marketing Manager  
Financial Services  
Used the software for: 1-2 years

### "Help keep our team focused and on track"

September 11, 2023

5.0

Helps to keep track of priorities, deadlines, and who is involved. Makes us to be accountable.

Pros

Easy to set up and learn; keeps us on track; love the ability to make edits and share with the entire team

Cons

If team members do not pay attention, they can easily turn to using email again for approval. We also need guidance/training on duplicating past events each year; we seemed to have duplicated the dates as well (deadlines) and then requires us to take time to change them.

Reason for choosing Aquent RoboHead

Offered more

Review Source

VR

Verified Reviewer  
Senior Graphic Designer  
  
Used the software for: 1-2 years

### "While at first it can seem convoluted, once you dig in deep, you will realize how feature-rich it is"

April 19, 2018

4.0

Pros

What I like most is how detailed you can be on every project. The ability to divide projects on multiple levels (from campaigns to individual projects to individual tasks) and gate them based on what task has been completed is incredibly helpful. Also, the reviews section is set up in such a way that makes collaboration very easy (the ability to compare and contrast multiple versions of a document along with their related comments makes it very easy to track changes and make new revisions)

Cons

The interface is not incredibly attractive, and when first getting used to the software, it can be hard to find what you are looking for. If there are a lot of people making notes on a project, it can be kind of difficult to follow the hierarchy of the thread (It would be better if you could organize notes by users).

Review Source

PM

Paul M.  
Developer  
Outsourcing/Offshoring  
Used the software for: 2+ years

### "Aquent Developer SharePoint "

September 9, 2023

5.0

Amazing tool will recommend

Pros

Way to track new projects and add notes to project keep tracking ours

Cons

nothing at all! work for us all the time we do new projects and get notes over email with changes on the projects

Review Source

RB

Robert B.  
Design Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Best of the Best"

January 19, 2022

5.0

Timing and scheduling deadlines

Pros

We average about 4600 project requests a year. Robohead keeps our projects on time and well organized. The scheduling of projects is critical to meet all our deadlines. We miss less than 1 percent of our deadlines because of the software.

Cons

We use most of the features and have no least favorites. Robohead updates the site very often giving users a better experience regularly.

Review Source

KR

Keith R.  
Technical Project Manager & Designer  
Marketing and Advertising  
Used the software for: 2+ years

### "You will not be disappointed with RoboHead!"

December 7, 2022

4.0

Pros

Definitely ease of us and it probably has one of the greatest and most in depth support resources.

Cons

Template building can be a little complex.

Alternatives considered

[Adobe Workfront](https://www.capterra.com/p/268205/Adobe-Workfront/)

Reason for choosing Aquent RoboHead

Price and ease of use.

Review Source

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