# Aquent RoboHead Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Aquent RoboHead the right Project Management solution for you? Explore 174 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/121435/RoboHead/reviews

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Aquent RoboHead

4.6 (174)

[View alternatives](https://www.capterra.com/p/121435/RoboHead/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Aquent RoboHead

Ease of use

4.3

Customer Service

4.7

## Pros and Cons in Reviews

AM

Angie M

Senior, Traffic ManagerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years.

“The ability of customization, user-friendliness, resource utilization and the ease of the review documentation.“

December 10, 2025

Andy D

VP, Creative DirectorNon-Profit Organization Management, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“I wish we could customize the survey tool more though, that one is less flexible.“

December 11, 2025

Andy D

VP, Creative DirectorNon-Profit Organization Management, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“Robohead is very straightforward and easy to setup and having our staff fill out custom creative briefs based on the project type saves us so much time!“

December 11, 2025

JF

Jessica F

RealtorReal Estate, Self-employedUsed the software for: More than 2 years.

“While RoboHead excels in many areas, the inconsistency in logging communication is a limitation that can impact overall project management efficiency“

August 7, 2024

EB

Eileen B

Marketing Project ManagerHigher Education, 201 - 500 employeesUsed the software for: 6-12 months.

“Robohead is incredibly robust for creative/marketing teams who need a project management tool geared toward this industry. And they have amazing support and training opportunities, plus a phenomenal team to guide you at anytime.“

July 31, 2024

LW

Laura W

Graphic DesignerGraphic Design, 51 - 200 employeesUsed the software for: More than 2 years.

“Sometimes I find the correspondence back and forth in a trail in a note hard to follow or rather hard to find a specific back and forth conversation.“

July 31, 2024

AM

Angie M

Senior, Traffic ManagerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years.

“Superb customer service - team is always quick to respond, find solutions, hear you, open for enhancement suggestions and is always communicating with you.“

December 10, 2025

JP

Jennifer P

Office ManagerHospital & Health Care, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“I do not find the messaging part efficient. When the techs send a message that way, it is hit or miss if I see it. “

September 3, 2024

## Showing most helpful reviews

Showing 1-25 of 174 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Andy D.  
VP, Creative Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Excellent customization and easy to use platform!"

December 11, 2025

5.0

We had a very easy transition from our prior workflow tool. Robohead is very straightforward and easy to setup and having our staff fill out custom creative briefs based on the project type saves us so much time!

Pros

The ability to customize and refine the service. There's so many different options you can truly develop the tool to fit your specific needs. On top of that, the customer service is excellent, they are very responsive and willing to help!

Cons

The only issue with so much customization is you need to make a lot of decisions on how you want things. So it can be a little trial and error before you get it right. I wish we could customize the survey tool more though, that one is less flexible.

Switched from

[Workgroups DaVinci](https://www.capterra.com/p/228315/Workgroups-DaVinci/)

DaVinci became dated and was no longer meeting our needs.

Review Source

AM

Angie M.  
Senior, Traffic Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Robohead is the BEST project management tool that I have used in 25 years! "

December 10, 2025

5.0

Superb customer service - team is always quick to respond, find solutions, hear you, open for enhancement suggestions and is always communicating with you.

Pros

The ability of customization, user-friendliness, resource utilization and the ease of the review documentation.

Cons

Calendar options to see work / tasks needed. Wish there was a better view for creatives. There isn't a very comprehension view.

Alternatives considered

[Jira](https://www.capterra.com/p/19319/JIRA/)[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[Adobe Workfront](https://www.capterra.com/p/268205/Adobe-Workfront/)[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)

Reason for choosing Aquent RoboHead

Ability to customize, user-friendly, reporting function, resource allocation and ease of review documentation

Review Source

JB

Jordan B.  
Marketing and Communications Coordinator  
Entertainment  
Used the software for: 6-12 months

### "Jordan Brown's Review of RoboHead"

August 28, 2024

3.0

Pros

It lists all tasks in an easy to read format

Cons

The interface is not intuitive and there are strict parameters for adding information

Review Source

MM

Melissa M.  
Photo Editor  
Sports  
Used the software for: 2+ years

### "Switched to Robohead with Great Ease"

July 31, 2024

5.0

My team went from guinea pig for the use of Robohead at our company to now the entire company is using it. From my perspective we are all using it with ease.

Pros

Robohead was very easy to learn and use. It is fairly intuitive. It's been a great asset at my company to submit and fulfill requests for all departments of the company.

Cons

There are a few minor issues that I have but I'm not sure if it's user error or what. The due dates for projects to line up across views when multiple people are assigned to a project. As a photo editor my deadline is often different that a designer or art director's due date. In my task view the final deadline is what I see but in the details the due date is different.

Switched from

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Needed something more streamlined to keep track of requests

Review Source

DV

Danielle V.  
Senior Creative Designer  
Consumer Goods  
Used the software for: 2+ years

### "D Verdino RH feedback"

September 20, 2024

5.0

I have been using RoboHead for 7 years now and I love it. There is honestly never a bad day with it. It is user friendly and I like how you can post everything that you need in once spot.

Pros

I like how organized it is and how it breaks down the project list and how you can mark the status of your projects.

Cons

Not being able to hit 'next' when you are in a project. It would be nice if you can just hit a next button on your project that you are in, rather then going back to the 'projects' tab.

Review Source

AM

Andrea M.  
Director, Admissions and Recruitment  
Education Management  
Used the software for: 1-2 years

### "Director, Admissions & Recruitment"

August 29, 2024

4.0

I think it is a very good product for higher education. I would recommend it to other colleagues.

Pros

It assists us with managing projects between Marketing and Admissions.

Cons

Sometimes the comments are difficult to manage when you have more than 2 people requesting updates.

Review Source

JG

JOHN G.  
Marketing Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Using Robo for DCN sales assets"

September 17, 2024

4.0

Easy to use, workflow is good. It would be better to have AEM integrated into the system. But this might be an HPE issue

Pros

Simple, nice paper trail. I like the email intergrations

Cons

Difficult to edit docs within the system

Review Source

CEA

Cesar Emilo A.  
Program Manager  
Computer & Network Security  
Used the software for: 2+ years

### "RoboHead a GREAT tool to improve your business results"

July 31, 2024

5.0

I've loved the use of the tool for my daily activities, and it has helped us so much to achieve our goals.

Pros

The functionality of the tool, ease of use, and adaptability make it a great day-to-day tool to ensure the team success!

Cons

I think the only "down side" would be that not many people know about this tool, so training is a must when adopting it.

Reason for choosing Aquent RoboHead

The way it can be designed to our organization's needs, and the scalability of the tasks that can be created inside the tool.

Review Source

LT

Lindsey T.  
Marketing Consultant  
Insurance  
Used the software for: 2+ years

### "Excellent project management tool"

July 31, 2024

5.0

Pros

I love the reporting aspect and functionalities. They're quick and easy to use and give us the whole picture of all projects at once.

Cons

I can't personalize RoboHead to my own preferences vs. my organization's (i.e. making project statuses various colors, making my own project statuses). I also wish there was a way to filter notes where I'm tagged only or for projects I'm managing only.

Review Source

MD

Mai D.  
Senior Director of Marketing  
Hospitality  
Used the software for: 2+ years

### "Excellent Tool for Seamless Team Collaboration"

August 2, 2024

5.0

Overall my experience with RoboHead has been excellent. The user-friendly interface and the seamless team collaboration capabilities have significantly improved our workflow. Continuous updates and innovations ensure that the tool remains great.

Pros

I love that the tool offers so many features for providing feedback. It's user-friendly and perfect for multi-person projects, helping us stay connected and on top of our tasks. You can track team progress, communicate effectively, and keep everything organized in one place. In addition to that, the regular updates and continuous innovation make the tool even better over time.

Cons

While I wouldn't necessarily call them cons, I do have a suggestion for improvement. It would be great to have the ability to attach images directly to the comments. This way, if I need to replace an image, the designer can easily download the file from the comment itself, without having to navigate to the files section.

Review Source

BK

Brandy K.  
Solutions Rep  
Hospital & Health Care  
Used the software for: 1-2 years

### "RoboHead Thoughts"

August 1, 2024

5.0

I use RoboHead atleast a few times a week and it is easy to do my review and make my remarks and turn them in with little time wasted. Super user friendly:)

Pros

I enjoy using RoboHead as it is easy to leave comments, make suggestions, it is very user friendly!

Cons

At first I had some problems saving my comments/suggestions but it is a quick learn.

Review Source

JF

Jessica F.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "Efficient and speedy project management tool "

August 7, 2024

5.0

What I appreciate most about RoboHead is the combination of its robust functionality and excellent customer support. The team behind RoboHead is responsive and attentive, always willing to assist with any questions or issues that arise.

Pros

RoboHead has proven to be an efficient and speedy project management tool that significantly enhances workflow and collaboration

Cons

While RoboHead excels in many areas, the inconsistency in logging communication is a limitation that can impact overall project management efficiency

Review Source

NC

Natalie C.  
Dev. Associate  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Pretty good. "

August 1, 2024

4.0

pretty good. Could be better. I can see all the points of potential, but it gets the job done.

Pros

I like that it's structured and there's lots of ways to connect communication points within a team and an external project requester.

Cons

The lack of customization, the rigidity of the templates, the flow of building projects and communications. It seems unnecessarily messy and not an easy on the eyes interface.

Review Source

PL

Patricia L.  
Provider Relatioins  
Hospital & Health Care  
Used the software for: 1-2 years

### "1,2,3 and done "

August 8, 2024

5.0

Very easy to use and communicate between teams.

Pros

How easy to navigate, the end to end result is very easy to follow.

Cons

The tool is very helpful it really streamlines the process.

Review Source

SY

Susan Y.  
Associate  
Real Estate  
Used the software for: 2+ years

### "8735 E 98th Place, Tulssa, Ok"

August 11, 2024

5.0

Was a positive experience thus far. No complants.

Pros

Easy to see work completed and active work.

Cons

Adding a note or corresponding is a bit different and might be improved a bit. Also once you complete your work, you can't review it again or save it.

Review Source

MC

Misael C.  
Senior Business Information Content Designer  
Design  
Used the software for: 2+ years

### "RoboHead: A Vital Tool for Project Management"

September 11, 2023

5.0

Pros

Project management in RoboHead stands out as the best part of the platform due to its comprehensive tools and features that streamline tasks, enhance collaboration, and provide real-time insights, ultimately ensuring efficient project execution and successful outcomes.

Cons

The multiple email notifications about new requests in RoboHead are the part I like least about using the platform because they can lead to email overload and disrupt my workflow, making it challenging to focus on essential tasks.

Review Source

KR

Katherine R.  
Operations Supervisor  
Automotive  
Used the software for: 2+ years

### "RoboHead Users for 20+ years"

December 6, 2022

5.0

With the sheer amount of projects within our department, RoboHead has been an essential tool for us. Fantastic support and we look forward to possibly integrating other tools into our cloud.

Pros

We love how customizable RoboHead is. Our team is easily able to learn how to create fields for data we want to gather based on project type. Additionally, the support offered by RoboHead is key. Reaching out to the support team garners a very quick response. Our team has submitted several enhancements requests which have been implemented which is awesome. Our team wanted to streamline how we were providing files to our printers and other vendors. Each group within the team was using either a vendor FTP, email, or RoboHead. We created library folders for each team with specific permissions and create notes for each file delivered. This provides us with proof of file transfer and receipt by the vendors and is consistent across the teams.

Cons

There could be some expansion on the Roboscripts. For instance, if a review in a specific project type is marked as complete and approved, we'd like to automate that the review files automatically transfer to the files tab of the project.

Review Source

MO

Melissa O.  
Sr. Consumer Marketing Manager  
Medical Devices  
Used the software for: 2+ years

### "Love My Robohead!"

September 8, 2023

5.0

Tracking budget numbers was an issue, but with a deeper dive into Robohead, I found that Robohead could assist in creating and then populating reports that I could share with team members.

Pros

How do I love Robohead? Let me count the ways :-) The ease of navigation and use makes my daily tasks 1000x easier! I interact with 30 people or more on a daily basis just with their Robohead projects, so the features and tools save me so much time.

Cons

No, please don't change a thing. No issues with integration or onboarding of Robohead

Reason for choosing Aquent RoboHead

A team member in our company made the decision to choose Robohead and then rolled out to team

Review Source

GG

George G.  
Senior Designer / Project Manager  
Consumer Electronics  
Used the software for: 1-2 years

### "Perfect for Creative & Marketing teams, and so much more"

October 20, 2020

4.0

We are now not only tracking our projects but capturing data that will enable us to report on where energy is spent, plan for resource allocation, isolate mis-spent energies, and bring order to what was once far more chaotic.

Pros

RoboHead is a fantastic tool and I love how much of the power is in my own hands to customize it to fit the needs of our Creative department and our larger business needs. Of particular mention is the phenomenal support, from regular training webinars and online documentation to the live support team who is knowledgable, fast, and friendly.

Cons

There are features I would love to add, but I also know that the RoboHead team listens to their users and incorporates those learnings into future updates. I never feel stuck with the application always being the way it is currently. Their scheduled updates always introduce new, welcome changes.

Reason for choosing Aquent RoboHead

I had used RoboHead at a pervious job (as well as other project management tools) and was the most taken with RoboHead's features, interface, support, etc.

Review Source

Response from Aquent

October 21, 2020

Thanks for the kind words, George! We're happy to have you as a customer and advocate!

MC

Michael C.  
Sr. Graphic Designer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Robohead Rocks! \\m/"

November 17, 2022

5.0

Our company has been using Robohead since 2013. I've seen a lot of changes over those years in the software and I think right now in 2022 it's the best it's ever been. And only getting better! I have found Robohead very beneficial in my day to day, and it has helped streamline our creative review process.

Pros

I love the ease of use of Robohead. As an admin I have to add new people to our user list, but don't have time to train each and every one of them. Thankfully Robohead is very intuitive and easy to learn on your own. And if you do run into issues the online support is second to none! The reviewing aspect of Robohead is fantastic. The mark up tools provided make it easy for anyone reviewing creative to leave precise edits very quickly and easily.

Cons

The only thing I like least about the software, is that not enough people on our team use it to it's fullest potential. Including myself!

Review Source

CS

Chelsea S.  
Marketing Project Specialist  
Financial Services  
Used the software for: 2+ years

### "Robohead Review"

October 20, 2020

5.0

Easy to use tool.

Pros

Dashboard is very helpful to see all projects at a high level and where they are all at in the process.

Cons

I wish you could take reviews and download the edits into pdf.

Review Source

Response from Aquent

October 22, 2020

Thanks for the review, Chelsea, and for the product feedback! Regarding your feedback, we will be releasing a feature that will allow Reviews with annotations to be downloaded along with the edits and feedback. You'll have to let us know what you think once it's released (which will be before the new year!). Cheers!

BC

Brian C.  
Director  
Insurance  
Used the software for: 1-2 years

### "An amazing tool and resource for designer project management"

June 30, 2022

5.0

Just a great tool to keep all of the project components and updates on time. It is also a great connectivity tool that even allows contractors to access just like employees.

Pros

Organized by project - drafts, changes, notes and design team connectivity

Cons

Sometimes if I am including a large attachment as part of my comments or there are a lot of comments. The Save button can sometimes freeze up and you have to start your specific edit all over again

Review Source

EW

Emily W.  
Project Manager  
Medical Devices  
Used the software for: 2+ years

### "Daily User - Project Management"

July 11, 2022

4.0

Pros

RoboHead is very easy and intuitive to use. Submit Enhancement Suggestion is the most useful feature because many suggestions are taken seriously and implemented within a timely manner.

Cons

The most difficult aspect of the software is the inability to bulk update projects.

Review Source

JB

John B.  
VP Creative Director  
Consumer Goods  
Used the software for: 2+ years

### "VP Creative Director"

January 19, 2022

5.0

Excellent!!!!!! Five Stars!!!

Pros

Great project management software. Has everything inside it schedules tracking, request form, and reporting.

Cons

Love it! great support and team that responds quickly to my staff and company needs

Reason for choosing Aquent RoboHead

Because I think it has the best UX and UI available and I like that they are a true partner with us.

Review Source

JR

Jasmin R.  
Marketing  
Marketing and Advertising  
Used the software for: 2+ years

### "Easy to use but there is a learning curve"

January 11, 2022

4.0

It has been good. When other departments see me using RoboHead, they are impressed with the concept.

Pros

This is a great way for a larger company, with many offices and department, to track their projects. It is really helpful for teams to be properly trained on robohead to understand why it's important to track all changes in one location.

Cons

There are ongoing updates which is great but sometimes there are just not relevant for my role. Also, I enjoy exploring the software but for those who do not take the time to play with it, they can find it overwhelming.

Review Source

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