--- title: "Aquent RoboHead Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Aquent RoboHead the right Project Management solution for you? Explore 174 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/121435/RoboHead/reviews/" page_type: "reviews" language: "en" --- Aquent RoboHead 4.6 (174) [View alternatives](https://www.capterra.com/p/121435/RoboHead/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Aquent RoboHead Ease of use 4.3 Customer Service 4.7 ## Pros and Cons in Reviews AM Angie M Senior, Traffic ManagerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “The ability of customization, user-friendliness, resource utilization and the ease of the review documentation.“ December 10, 2025 Andy D VP, Creative DirectorNon-Profit Organization Management, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “I wish we could customize the survey tool more though, that one is less flexible.“ December 11, 2025 Andy D VP, Creative DirectorNon-Profit Organization Management, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Robohead is very straightforward and easy to setup and having our staff fill out custom creative briefs based on the project type saves us so much time!“ December 11, 2025 JP Jennifer P Office ManagerHospital & Health Care, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “I do not find the messaging part efficient. When the techs send a message that way, it is hit or miss if I see it. “ September 3, 2024 Jeremy E Admissions CounselorHigher Education, 51 - 200 employeesUsed the software for: Less than 6 months. “As an Admissions Counselor, I need to create marketing materials as well as promotional pieces, RoboHead allows me to work with our Media and Marketing team collaboratively.“ September 14, 2023 JF Jessica F RealtorReal Estate, Self-employedUsed the software for: More than 2 years. “While RoboHead excels in many areas, the inconsistency in logging communication is a limitation that can impact overall project management efficiency“ August 7, 2024 MC Misael C Senior Business Information Content DesignerDesign, 10,001+ employeesUsed the software for: More than 2 years. “Project management in RoboHead stands out as the best part of the platform due to its comprehensive tools and features that streamline tasks, enhance collaboration, and provide real-time insights, ultimately ensuring efficient project execution and successful outcomes.“ September 11, 2023 LW Laura W Graphic DesignerGraphic Design, 51 - 200 employeesUsed the software for: More than 2 years. “Sometimes I find the correspondence back and forth in a trail in a note hard to follow or rather hard to find a specific back and forth conversation.“ July 31, 2024 ## Showing most helpful reviews Showing 1-25 of 174 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Andy D. VP, Creative Director Non-Profit Organization Management Used the software for: 1-2 years ### "Excellent customization and easy to use platform!" December 11, 2025 5.0 We had a very easy transition from our prior workflow tool. Robohead is very straightforward and easy to setup and having our staff fill out custom creative briefs based on the project type saves us so much time! Pros The ability to customize and refine the service. There's so many different options you can truly develop the tool to fit your specific needs. On top of that, the customer service is excellent, they are very responsive and willing to help! Cons The only issue with so much customization is you need to make a lot of decisions on how you want things. So it can be a little trial and error before you get it right. I wish we could customize the survey tool more though, that one is less flexible. Switched from [Workgroups DaVinci](https://www.capterra.com/p/228315/Workgroups-DaVinci/) DaVinci became dated and was no longer meeting our needs. Review Source AM Angie M. Senior, Traffic Manager Non-Profit Organization Management Used the software for: 2+ years ### "Robohead is the BEST project management tool that I have used in 25 years! " December 10, 2025 5.0 Superb customer service - team is always quick to respond, find solutions, hear you, open for enhancement suggestions and is always communicating with you. Pros The ability of customization, user-friendliness, resource utilization and the ease of the review documentation. Cons Calendar options to see work / tasks needed. Wish there was a better view for creatives. There isn't a very comprehension view. Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/)[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[Adobe Workfront](https://www.capterra.com/p/268205/Adobe-Workfront/)[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) Reason for choosing Aquent RoboHead Ability to customize, user-friendly, reporting function, resource allocation and ease of review documentation Review Source RH Rene H. Graphic Designer Real Estate Used the software for: 1-2 years ### "Graphic Designer point of view " November 11, 2020 3.0 I like it despite the glitches I can still work and get the Job done. Pros In my end is easy to communicate with agents with their projects. Cons RoboHead has glitches that have not been fixed yet, since some of the latest versions. Glitches like missing links Sample: Like when I come from an email link then I click on "REVIEW" I have to click again on "REVIEW" to go to the actual review, also sometimes lags too much that I thought I went to another project and even though I click on the new project, it takes me back to the previews project I was working on. Also, Agents complain about not being able to log in. I don't know exactly why it's happening, maybe because they have poor reception or bad internet location. Review Source Response from Aquent November 12, 2020 Thanks for the review, Rene. We've shared your comment about Agent's issues logging in with our Support team and we'll look into potential reasons why. Cheers! HC Heather C. Creative Team Lead Building Materials Used the software for: 2+ years ### "Amazing customer service but missing some features" November 17, 2020 4.0 Overall our internal client partners feel that RH gets the job done. We have several older, blue-collar men on our sales and national teams so the user experience and not having an app is a trip up for them (they refuse to use it). Back end is mainly where our frustrations lie with reporting (we have a call set up with customer service to see if we can have a breakthrough there) and not being able to create multiple forms for different types of projects. Pros The review tool was a game-changer for our team. Real-time problem-solving has been a huge help for us as well. Anytime we have a question about anything regarding the software we can chat with someone almost always right away without having to go through a phone call or setting up a meeting with an account rep and a customer service person. We also really appreciate that tech support is included in our plan without an additional fee. Cons Reporting continues to be a constant struggle for us. I inherited this software which was chosen by a design manager with HEAVY influence from our web developer who has moved to a different role and isn't available to fix these up for us. We have to run multiple reports to get specific numbers (a lot of which has been negated by the monthly email we get from RH so that's a huge help). The user experience is still very clunky especially when compared side by side with competitors (Wrike, WeWork) and not having an iPad or Mobile app is a bit detriment. Reason for choosing Aquent RoboHead We have considered switching to Wrike but with all the turnover on who our team reports to we haven't been able to make in-roads in a full software assessment and comparison. Switched from [Basecamp](https://www.capterra.com/p/56808/Basecamp/) We needed to be able to capture feedback in real-time and IT felt that issuing out a bunch of Adobe Acrobat accounts was cost-prohibitive. Review Source Richard M. O. Marketing Manager Hospital & Health Care Used the software for: 1-2 years ### "Projects are Made Easier with RoboHead" November 11, 2020 4.0 I started using RoboHead after I had experience with another PM software (Wrike) which was extremely user-friendly and easy to learn. RoboHead had a little bit more of a learning curve, which admittedly made me a little slow to embrace the software. Since then, I've really come around on RoboHead and found it to be quite useful. I think the software could be a little more streamlined and the UI could definitely use a face lift. I would look at Wrike for inspiration on the UI side, but think that RH is vastly superior on the actual planning/backend side of things. Pros I like the organization that it provides for my day to day operations and the ease of reviewing creative. Cons The lack of being able to build subtasks under tasks can make things difficult. I think the UI is a little underwhelming, and could be improved to make the product look/feel more advance. Also mobile functionality is a major weakness for a marketing managers who are on the road and not always in front of a computer. I feel severely handcuffed if I have to do anything in RH on mobile. This is probably an issue on my team's end, but sometimes individuals get buried with RH email notifications and can't easily discern priority ones. Switched from [Wrike](https://www.capterra.com/p/76113/Wrike/) I came to LVHN from another company that used Wrike. Review Source Response from Aquent November 12, 2020 Thanks for the honest and thorough review, Richard. Your critiques of our UI and mobile experience have been noted and shared with our Product team. Thank you for the input! AL Alyssa L. Project Manager Wholesale Used the software for: 2+ years ### "Multi-functional project management system " December 7, 2022 5.0 Pros What I like most about this software is how it can be customized to any area of the company. It is a growing project management system that can be changed in a fly. Cons The only thing we don't love is the fact about the extra steps in assigning a project and not able to customize the reviews. Alternatives considered [Adobe Workfront](https://www.capterra.com/p/268205/Adobe-Workfront/) Reason for choosing Aquent RoboHead Yes we almost switched to workfront, but stayed with Robohead because of the different use. Review Source ML Marie L. Director of media & marketing Higher Education Used the software for: 2+ years ### "Good management system" November 16, 2020 4.0 Overall, the experience has been very good. We try to utilize all the options available to us, but probably need to make more time to do so. It is great at keeping us on task. I like the ability to create campaigns. Pros I like that all tasks and comments can be kept together, as well as reviews and various versions of reviews. I like the ease of editing online. Cons I don't like that only one client can see be on the project. It would be helpful if two clients within the same unit could track from start to finish. Alternatives considered [Lytho Workflow](https://www.capterra.com/p/241032/Lytho-Workflow/) Reason for choosing Aquent RoboHead Pricing and ease. Switched from [Basecamp](https://www.capterra.com/p/56808/Basecamp/) Basecamp was not robust enough, especially the review process. Review Source NN Nicole N. Marketing Project Administrator Marketing and Advertising Used the software for: 2+ years ### "Software Review" November 19, 2020 5.0 RoboHead solves a lot of challenges that we would have if we didn't have a software like this. Our little team of 2 people process and traffic anywhere from 100 to 240 active projects within our RoboHead account at any given time. There is no way that our little team of 2 could keep all of that straight and get half the amount of work done that we do if we didn't have a software that could help us track and automate to help keep those projects moving. Pros I like that there are automation features within the software itself. It's very helpful to be able to set something up on the front end and rarely have to adjust once it gets going. Cons I with there was more automation. In a perfect world, I would love for a request to get submitted, you look it over, approve it, assign the team, choose all of the templates needed and the system does the rest for you and builds out Campaigns and individual projects. In addition, it adjusts the timelines based on the start date & due date that you indicate and auto adjusts the task durations based on this information and while using the data from the Resource Utilization Chart too. Alternatives considered [Basecamp](https://www.capterra.com/p/56808/Basecamp/)[Adobe Workfront](https://www.capterra.com/p/268205/Adobe-Workfront/) Reason for choosing Aquent RoboHead After evaluating other software's, we all concluded and felt that RoboHead was the best option to meet our business needs and was very user friendly to help our users with this transition. Review Source MM Melissa M. Photo Editor Sports Used the software for: 2+ years ### "Switched to Robohead with Great Ease" July 31, 2024 5.0 My team went from guinea pig for the use of Robohead at our company to now the entire company is using it. From my perspective we are all using it with ease. Pros Robohead was very easy to learn and use. It is fairly intuitive. It's been a great asset at my company to submit and fulfill requests for all departments of the company. Cons There are a few minor issues that I have but I'm not sure if it's user error or what. The due dates for projects to line up across views when multiple people are assigned to a project. As a photo editor my deadline is often different that a designer or art director's due date. In my task view the final deadline is what I see but in the details the due date is different. Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Needed something more streamlined to keep track of requests Review Source DS David S. Head of Creative Services Information Technology and Services Used the software for: 2+ years ### "RoboHead review" December 6, 2022 5.0 Overall, I really like it. This is the second company where I have implemented RoboHead for our team. Pros I like that it is purpose-built for managing creative projects and their workflow. Cons The UI/UX is dated and needs updating for a better customer experience. Alternatives considered [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[Adobe Workfront](https://www.capterra.com/p/268205/Adobe-Workfront/) Reason for choosing Aquent RoboHead Workfront was much too expensive. Monday.com wasn't full featured enough. Switched from [Basecamp](https://www.capterra.com/p/56808/Basecamp/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) The other tools didn't give us enough insight into the important data we need to manage creative projects. Review Source CB Chris B. Senior Art Director Marketing and Advertising Used the software for: Less than 6 months ### "Robohead" December 9, 2022 4.0 Overall it has been a positive experience. We tried other project management products and ultimately chose RH. It is keeping us on task and organized Pros Review tools. Notes, tasks and flexibility. Chat with RH to get quick solutions to challenges Cons Inability to control the type of emails received by reviewers/contacts. Alternatives considered [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[Workgroups DaVinci](https://www.capterra.com/p/228315/Workgroups-DaVinci/)[Workamajig](https://www.capterra.com/p/10533/Workamajig/) Reason for choosing Aquent RoboHead ease of use, included features and price Switched from [Workamajig](https://www.capterra.com/p/10533/Workamajig/) Workamajig was not working for our process and was difficult to understand Review Source KF Kathryn F. Graphic Designer Leisure, Travel & Tourism Used the software for: 2+ years ### "Designer Ease of Use" July 31, 2024 5.0 It has been great, it is easy to navigate and understand where things should go and/or find what you are looking for. Pros It is easy to organize tasks and see what is on your plate for the day/week. You can also quickly talk back and forth with co-workers to get necessary answers easily. Cons It is tricky to note which tasks are a priority within one day. Review Source DG David G. Art Director Commercial Real Estate Used the software for: 2+ years ### "Excellent project management solution" July 31, 2024 5.0 I highly recommend Robohead as a project management solution. The platform has greatly streamlined our marketing workflow and enhanced project collaboration and reporting. Pros Robohead has made project management and creative review in our Marketing Department so much more efficient. Through the use of project templates, task dependencies, project initiation and progress management is streamlined. The responsiveness of the Robohead support team is very good in the rare instance of a problem and they are always updating and improving the platform. Cons The setup of project templates can be time consuming initially, but well worth the effort as this streamlines the project setup and management for reoccurring projects. Review Source CS Chelsea S. Marketing Project Specialist Financial Services Used the software for: 2+ years ### "Robohead Review" October 20, 2020 5.0 Easy to use tool. Pros Dashboard is very helpful to see all projects at a high level and where they are all at in the process. Cons I wish you could take reviews and download the edits into pdf. Review Source Response from Aquent October 22, 2020 Thanks for the review, Chelsea, and for the product feedback! Regarding your feedback, we will be releasing a feature that will allow Reviews with annotations to be downloaded along with the edits and feedback. You'll have to let us know what you think once it's released (which will be before the new year!). Cheers! gF gwen F. Marketing Manager Financial Services Used the software for: 1-2 years ### "Help keep our team focused and on track" September 11, 2023 5.0 Helps to keep track of priorities, deadlines, and who is involved. Makes us to be accountable. Pros Easy to set up and learn; keeps us on track; love the ability to make edits and share with the entire team Cons If team members do not pay attention, they can easily turn to using email again for approval. We also need guidance/training on duplicating past events each year; we seemed to have duplicated the dates as well (deadlines) and then requires us to take time to change them. Reason for choosing Aquent RoboHead Offered more Review Source VR Verified Reviewer Senior Graphic Designer Used the software for: 1-2 years ### "While at first it can seem convoluted, once you dig in deep, you will realize how feature-rich it is" April 19, 2018 4.0 Pros What I like most is how detailed you can be on every project. The ability to divide projects on multiple levels (from campaigns to individual projects to individual tasks) and gate them based on what task has been completed is incredibly helpful. Also, the reviews section is set up in such a way that makes collaboration very easy (the ability to compare and contrast multiple versions of a document along with their related comments makes it very easy to track changes and make new revisions) Cons The interface is not incredibly attractive, and when first getting used to the software, it can be hard to find what you are looking for. If there are a lot of people making notes on a project, it can be kind of difficult to follow the hierarchy of the thread (It would be better if you could organize notes by users). Review Source AH Antione H. Plan Communications Liaison Insurance Used the software for: 2+ years ### "Plan Communications Liaison" July 31, 2024 5.0 I have utilized Robohead daily for nearly 4 years. I have not had any issues with the tool. Pros Robohead is easy to navigate. Easy reviews, notes, and approvals compared to other task/project management tools. Cons Project display and search should be easier to locate past projects. Review Source SG Scott G. Production Literature Supervisor Construction Used the software for: 2+ years ### "Project Management Made Easy" July 31, 2024 5.0 Robohead has been a game-changer for our marketing department. The ability to create schedules for our different types of projects, each with their unique tasks is key. The review capabilities allow multiple parties to review a job simultaneously, speeding up our workflow. Pros Robohead is easy to use and provides the tools necessary for our team to manage our project schedules and conduct internals reviews. Cons Robohead randomly logs you out sometimes. Review Source MP Michelle P. Consultant, Creative Services and Production Hospital & Health Care Used the software for: 2+ years ### "Nothing compares to RH for project managment!" June 29, 2022 5.0 Extremely satisfied for 12 years now! Pros I love the flexibility of this product. We can tailor our forms to fit our own needs. One of the very best things about RH is their Help Desk staff! They are absolutely amazing, extremely responsive and always follow up to ensure you have what you need. I love everything about this system! Cons I can't think of anything I'd change about RH. Review Source JR Jasmin R. Marketing Marketing and Advertising Used the software for: 2+ years ### "Easy to use but there is a learning curve" January 11, 2022 4.0 It has been good. When other departments see me using RoboHead, they are impressed with the concept. Pros This is a great way for a larger company, with many offices and department, to track their projects. It is really helpful for teams to be properly trained on robohead to understand why it's important to track all changes in one location. Cons There are ongoing updates which is great but sometimes there are just not relevant for my role. Also, I enjoy exploring the software but for those who do not take the time to play with it, they can find it overwhelming. Review Source KR Keith R. Technical Project Manager & Designer Marketing and Advertising Used the software for: 2+ years ### "You will not be disappointed with RoboHead!" December 7, 2022 4.0 Pros Definitely ease of us and it probably has one of the greatest and most in depth support resources. Cons Template building can be a little complex. Alternatives considered [Adobe Workfront](https://www.capterra.com/p/268205/Adobe-Workfront/) Reason for choosing Aquent RoboHead Price and ease of use. Review Source JP Jennifer P. Office Manager Hospital & Health Care Used the software for: 2+ years ### "Positive Review for Robohead" September 3, 2024 5.0 Once I have gotten the hang of it, it has been useful and easy to track and monitor progress for projects. Pros I appreciate being kept up to date about my projects. Cons I do not find the messaging part efficient. When the techs send a message that way, it is hit or miss if I see it. Which causes projects to fall behind and be perceived as in limbo by the end user. Review Source Response from Aquent September 9, 2024 Hi Jennifer, thanks so much for reviewing RoboHead. We're glad you love the quality, value and ease of use. Related to support and the messaging, we'd love to learn more. Please feel free to reach out to me directly @ wgoad@aquent.com. Thanks again Jennifer! JJ Joshua J. Digital Copywriter Construction Used the software for: 6-12 months ### "Way Better than Lotus Notes!" November 11, 2020 5.0 It's great! Pros The in-browser usage and cloud storage is unbeatable. There are a lot of helpful tools and info visualization options. I really appreciate that the job information fields are customizable by user so I can see my job queue based on the details relevant to me, rather than the default details that someone else has decided are relevant. The robust search features is a major plus for people trying to track down details about an old job or looks for trends among incoming work. Cons There are certain aspects that feel unfinished, or at least unpolished. Basic aspects of the interface that you would expect from a browser-based systems to include at the beta stage. Things like being able to open a job in a new tab for easy cross-referencing (instead of having to open a second tab, goto robohead, and then find the thing you want to reference there) or even just opening a job by clicking on it (instead of having the click on a drop-down menu and click on "open project"). Strange things to omit from an other remarkably user-friendly interface. Review Source Response from Aquent November 12, 2020 Thanks for the review and input, Josh. Our goal is to make RoboHead as user-friendly as possible, so your feedback has been passed along to the product team. Thanks! AC Alison C. Project Manager Utilities Used the software for: Less than 6 months ### "Spire" November 18, 2020 5.0 \[SENSITIVE CONTENT HIDDEN\] have been amazing through the exploration and implementation process - knowledgeable, responsive and just a pleasure to work with. We're just getting into use of the system, and we can already see how it is going to benefit our team. Pros Project initiation, project job jacket, schedule, proofing, task management and reporting all in one place. Cons The notes section is a bit cumbersome and difficult to sort through. Filters don't stay in place once you log out. Text is very small, file attachment icon is very small, no ability to bold, use italics, underline, use bullets in messages. Also, need to be able to add titles to specific discussion threads created in notes to provide clear and easy collaboration about targeted topics. Overall, we wish the notes space could function more like discussion threads in Basecamp - we feel this would be a big benefit for all of your users. Reason for choosing Aquent RoboHead It offered most of the functionality we were looking for in a logical, easy-to-use format. Review Source HS Hannah S. Marketing Operations Traffic Coordinator Pharmaceuticals Used the software for: 1-2 years ### "Game Changer" January 12, 2022 4.0 RoboHead is showing us data on exactly how often we are pushing project due dates and we are realizing our patterns and inconsistencies. Pros We love the detail that RoboHead offers for project management. Reviews, Gannt chart, in-line editing, reports, RoboScripts, customization, project attribution. Cons Reviews should be part of task reports since they are part of the project timeline. Need a better way to show priority of projects and calendar view that can be filtered by user or team. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.