--- title: "Aquent RoboHead Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Aquent RoboHead the right Project Management solution for you? Explore 174 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/121435/RoboHead/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Aquent RoboHead 4.6 (174) [View alternatives](https://www.capterra.com/p/121435/RoboHead/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Aquent RoboHead Ease of use 4.3 Customer Service 4.7 ## Pros and Cons in Reviews AM Angie M Senior, Traffic ManagerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “The ability of customization, user-friendliness, resource utilization and the ease of the review documentation.“ December 10, 2025 Andy D VP, Creative DirectorNon-Profit Organization Management, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “I wish we could customize the survey tool more though, that one is less flexible.“ December 11, 2025 Andy D VP, Creative DirectorNon-Profit Organization Management, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Robohead is very straightforward and easy to setup and having our staff fill out custom creative briefs based on the project type saves us so much time!“ December 11, 2025 JF Jessica F RealtorReal Estate, Self-employedUsed the software for: More than 2 years. “While RoboHead excels in many areas, the inconsistency in logging communication is a limitation that can impact overall project management efficiency“ August 7, 2024 AM Angie M Senior, Traffic ManagerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “Superb customer service - team is always quick to respond, find solutions, hear you, open for enhancement suggestions and is always communicating with you.“ December 10, 2025 LW Laura W Graphic DesignerGraphic Design, 51 - 200 employeesUsed the software for: More than 2 years. “Sometimes I find the correspondence back and forth in a trail in a note hard to follow or rather hard to find a specific back and forth conversation.“ July 31, 2024 EB Eileen B Marketing Project ManagerHigher Education, 201 - 500 employeesUsed the software for: 6-12 months. “Robohead is incredibly robust for creative/marketing teams who need a project management tool geared toward this industry. And they have amazing support and training opportunities, plus a phenomenal team to guide you at anytime.“ July 31, 2024 JP Jennifer P Office ManagerHospital & Health Care, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “I do not find the messaging part efficient. When the techs send a message that way, it is hit or miss if I see it. “ September 3, 2024 ## Showing most helpful reviews Showing 1-25 of 174 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Andy D. VP, Creative Director Non-Profit Organization Management Used the software for: 1-2 years ### "Excellent customization and easy to use platform!" December 11, 2025 5.0 We had a very easy transition from our prior workflow tool. Robohead is very straightforward and easy to setup and having our staff fill out custom creative briefs based on the project type saves us so much time! Pros The ability to customize and refine the service. There's so many different options you can truly develop the tool to fit your specific needs. On top of that, the customer service is excellent, they are very responsive and willing to help! Cons The only issue with so much customization is you need to make a lot of decisions on how you want things. So it can be a little trial and error before you get it right. I wish we could customize the survey tool more though, that one is less flexible. Switched from [Workgroups DaVinci](https://www.capterra.com/p/228315/Workgroups-DaVinci/) DaVinci became dated and was no longer meeting our needs. Review Source AM Angie M. Senior, Traffic Manager Non-Profit Organization Management Used the software for: 2+ years ### "Robohead is the BEST project management tool that I have used in 25 years! " December 10, 2025 5.0 Superb customer service - team is always quick to respond, find solutions, hear you, open for enhancement suggestions and is always communicating with you. Pros The ability of customization, user-friendliness, resource utilization and the ease of the review documentation. Cons Calendar options to see work / tasks needed. Wish there was a better view for creatives. There isn't a very comprehension view. Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/)[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[Adobe Workfront](https://www.capterra.com/p/268205/Adobe-Workfront/)[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) Reason for choosing Aquent RoboHead Ability to customize, user-friendly, reporting function, resource allocation and ease of review documentation Review Source RH Rene H. Graphic Designer Real Estate Used the software for: 1-2 years ### "Graphic Designer point of view " November 11, 2020 3.0 I like it despite the glitches I can still work and get the Job done. Pros In my end is easy to communicate with agents with their projects. Cons RoboHead has glitches that have not been fixed yet, since some of the latest versions. Glitches like missing links Sample: Like when I come from an email link then I click on "REVIEW" I have to click again on "REVIEW" to go to the actual review, also sometimes lags too much that I thought I went to another project and even though I click on the new project, it takes me back to the previews project I was working on. Also, Agents complain about not being able to log in. I don't know exactly why it's happening, maybe because they have poor reception or bad internet location. Review Source Response from Aquent November 12, 2020 Thanks for the review, Rene. We've shared your comment about Agent's issues logging in with our Support team and we'll look into potential reasons why. Cheers! HC Heather C. Creative Team Lead Building Materials Used the software for: 2+ years ### "Amazing customer service but missing some features" November 17, 2020 4.0 Overall our internal client partners feel that RH gets the job done. We have several older, blue-collar men on our sales and national teams so the user experience and not having an app is a trip up for them (they refuse to use it). Back end is mainly where our frustrations lie with reporting (we have a call set up with customer service to see if we can have a breakthrough there) and not being able to create multiple forms for different types of projects. Pros The review tool was a game-changer for our team. Real-time problem-solving has been a huge help for us as well. Anytime we have a question about anything regarding the software we can chat with someone almost always right away without having to go through a phone call or setting up a meeting with an account rep and a customer service person. We also really appreciate that tech support is included in our plan without an additional fee. Cons Reporting continues to be a constant struggle for us. I inherited this software which was chosen by a design manager with HEAVY influence from our web developer who has moved to a different role and isn't available to fix these up for us. We have to run multiple reports to get specific numbers (a lot of which has been negated by the monthly email we get from RH so that's a huge help). The user experience is still very clunky especially when compared side by side with competitors (Wrike, WeWork) and not having an iPad or Mobile app is a bit detriment. Reason for choosing Aquent RoboHead We have considered switching to Wrike but with all the turnover on who our team reports to we haven't been able to make in-roads in a full software assessment and comparison. Switched from [Basecamp](https://www.capterra.com/p/56808/Basecamp/) We needed to be able to capture feedback in real-time and IT felt that issuing out a bunch of Adobe Acrobat accounts was cost-prohibitive. Review Source Richard M. O. Marketing Manager Hospital & Health Care Used the software for: 1-2 years ### "Projects are Made Easier with RoboHead" November 11, 2020 4.0 I started using RoboHead after I had experience with another PM software (Wrike) which was extremely user-friendly and easy to learn. RoboHead had a little bit more of a learning curve, which admittedly made me a little slow to embrace the software. Since then, I've really come around on RoboHead and found it to be quite useful. I think the software could be a little more streamlined and the UI could definitely use a face lift. I would look at Wrike for inspiration on the UI side, but think that RH is vastly superior on the actual planning/backend side of things. Pros I like the organization that it provides for my day to day operations and the ease of reviewing creative. Cons The lack of being able to build subtasks under tasks can make things difficult. I think the UI is a little underwhelming, and could be improved to make the product look/feel more advance. Also mobile functionality is a major weakness for a marketing managers who are on the road and not always in front of a computer. I feel severely handcuffed if I have to do anything in RH on mobile. This is probably an issue on my team's end, but sometimes individuals get buried with RH email notifications and can't easily discern priority ones. Switched from [Wrike](https://www.capterra.com/p/76113/Wrike/) I came to LVHN from another company that used Wrike. Review Source Response from Aquent November 12, 2020 Thanks for the honest and thorough review, Richard. Your critiques of our UI and mobile experience have been noted and shared with our Product team. Thank you for the input! AL Alyssa L. Project Manager Wholesale Used the software for: 2+ years ### "Multi-functional project management system " December 7, 2022 5.0 Pros What I like most about this software is how it can be customized to any area of the company. It is a growing project management system that can be changed in a fly. Cons The only thing we don't love is the fact about the extra steps in assigning a project and not able to customize the reviews. Alternatives considered [Adobe Workfront](https://www.capterra.com/p/268205/Adobe-Workfront/) Reason for choosing Aquent RoboHead Yes we almost switched to workfront, but stayed with Robohead because of the different use. Review Source ML Marie L. Director of media & marketing Higher Education Used the software for: 2+ years ### "Good management system" November 16, 2020 4.0 Overall, the experience has been very good. We try to utilize all the options available to us, but probably need to make more time to do so. It is great at keeping us on task. I like the ability to create campaigns. Pros I like that all tasks and comments can be kept together, as well as reviews and various versions of reviews. I like the ease of editing online. Cons I don't like that only one client can see be on the project. It would be helpful if two clients within the same unit could track from start to finish. Alternatives considered [Lytho Workflow](https://www.capterra.com/p/241032/Lytho-Workflow/) Reason for choosing Aquent RoboHead Pricing and ease. Switched from [Basecamp](https://www.capterra.com/p/56808/Basecamp/) Basecamp was not robust enough, especially the review process. Review Source NN Nicole N. Marketing Project Administrator Marketing and Advertising Used the software for: 2+ years ### "Software Review" November 19, 2020 5.0 RoboHead solves a lot of challenges that we would have if we didn't have a software like this. Our little team of 2 people process and traffic anywhere from 100 to 240 active projects within our RoboHead account at any given time. There is no way that our little team of 2 could keep all of that straight and get half the amount of work done that we do if we didn't have a software that could help us track and automate to help keep those projects moving. Pros I like that there are automation features within the software itself. It's very helpful to be able to set something up on the front end and rarely have to adjust once it gets going. Cons I with there was more automation. In a perfect world, I would love for a request to get submitted, you look it over, approve it, assign the team, choose all of the templates needed and the system does the rest for you and builds out Campaigns and individual projects. In addition, it adjusts the timelines based on the start date & due date that you indicate and auto adjusts the task durations based on this information and while using the data from the Resource Utilization Chart too. Alternatives considered [Basecamp](https://www.capterra.com/p/56808/Basecamp/)[Adobe Workfront](https://www.capterra.com/p/268205/Adobe-Workfront/) Reason for choosing Aquent RoboHead After evaluating other software's, we all concluded and felt that RoboHead was the best option to meet our business needs and was very user friendly to help our users with this transition. Review Source MM Melissa M. Photo Editor Sports Used the software for: 2+ years ### "Switched to Robohead with Great Ease" July 31, 2024 5.0 My team went from guinea pig for the use of Robohead at our company to now the entire company is using it. From my perspective we are all using it with ease. Pros Robohead was very easy to learn and use. It is fairly intuitive. It's been a great asset at my company to submit and fulfill requests for all departments of the company. Cons There are a few minor issues that I have but I'm not sure if it's user error or what. The due dates for projects to line up across views when multiple people are assigned to a project. As a photo editor my deadline is often different that a designer or art director's due date. In my task view the final deadline is what I see but in the details the due date is different. Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Needed something more streamlined to keep track of requests Review Source DS David S. Head of Creative Services Information Technology and Services Used the software for: 2+ years ### "RoboHead review" December 6, 2022 5.0 Overall, I really like it. This is the second company where I have implemented RoboHead for our team. Pros I like that it is purpose-built for managing creative projects and their workflow. Cons The UI/UX is dated and needs updating for a better customer experience. Alternatives considered [monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[Adobe Workfront](https://www.capterra.com/p/268205/Adobe-Workfront/) Reason for choosing Aquent RoboHead Workfront was much too expensive. Monday.com wasn't full featured enough. Switched from [Basecamp](https://www.capterra.com/p/56808/Basecamp/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) The other tools didn't give us enough insight into the important data we need to manage creative projects. Review Source dN daniel N. Senior Designer of Marketing Design Used the software for: 2+ years ### "Robohead is an essential part of our success." January 12, 2022 5.0 Everyone in the chain of our team is involved and uses RoboHead. I can see who is working on what and when. It helps me manage my team's timeline efficiency, which is something I could not do without. Pros Easy to use. Simply the only way I can manage my workflow of multiple projects going at the same time. Manage everything from timelines to budget to archiving numerous reviews and revisions. Cons Sometimes I have a mark-up on a review with many revisions. I can't always readily correspond them to the list. Review Source KT Kate T. Program Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Great Support Team!" July 31, 2024 5.0 Been a great experience but the experience has been great thanks to our support team at Aquent. Pros Love the help and advice the Aquent team provides! We meet periodically throughout the year with ideas and challenges that we face as we try to find more effective and efficient ways to work as an organization and RoboHead is a tool that has been very helpful in our processes. With the help of \[sensitive content hidden\] and the Aquent team, they have really helped with maximizing the tools capabilities for our organization. Thank you! Cons Can be too stringent based on where fields are and may need to make overarching changes to get the update needed. Most of the time, we find a work around. Reason for choosing Aquent RoboHead Liked the features of RoboHead better and RoboHead has more capabilities for our design team to be more efficient. Review Source LK Lisa K. Production Manager Non-Profit Organization Management Used the software for: 2+ years ### "RoboHead Project Management System" November 19, 2020 5.0 Excellent customer service, immediate and accurate. Prompt announcements of enhancements and issues being experienced (transparency). Easy-to-use functionality, messaging, record keeping. Pros Ease of setting up templates, training staff, running reports, sharing files. Cons This is more suited to an agency with hour an resource tracking. We don't use a lot of the features because we are an in-house marketing department and don't do billable hours. We have asked for there to be functionality to have folders within tabs (for example files) so when you are uploading supporting documents they live in a folder not as individual items within the tab. Review Source MC Michael C. Sr. Graphic Designer Health, Wellness and Fitness Used the software for: 2+ years ### "Robohead Rocks! \\m/" November 17, 2022 5.0 Our company has been using Robohead since 2013. I've seen a lot of changes over those years in the software and I think right now in 2022 it's the best it's ever been. And only getting better! I have found Robohead very beneficial in my day to day, and it has helped streamline our creative review process. Pros I love the ease of use of Robohead. As an admin I have to add new people to our user list, but don't have time to train each and every one of them. Thankfully Robohead is very intuitive and easy to learn on your own. And if you do run into issues the online support is second to none! The reviewing aspect of Robohead is fantastic. The mark up tools provided make it easy for anyone reviewing creative to leave precise edits very quickly and easily. Cons The only thing I like least about the software, is that not enough people on our team use it to it's fullest potential. Including myself! Review Source KZ Kelli Z. Marketing Project Manager Entertainment Used the software for: 2+ years ### "I'd Be Lost" November 17, 2020 5.0 I have been very happy with Robohead, especially since transitioning over from the Legacy version to this version. Pros I find that the most impactful thing for me as a project manager is to go in to one place to see what the status of all of my projects. I can see where the hold ups are and keep things moving smoothly. Cons I wish there were an easy way to route our emails. Currently in order to be able to test all of the links we route these outside of Robohead. Review Source LT Lindsey T. Marketing Consultant Insurance Used the software for: 2+ years ### "Excellent project management tool" July 31, 2024 5.0 Pros I love the reporting aspect and functionalities. They're quick and easy to use and give us the whole picture of all projects at once. Cons I can't personalize RoboHead to my own preferences vs. my organization's (i.e. making project statuses various colors, making my own project statuses). I also wish there was a way to filter notes where I'm tagged only or for projects I'm managing only. Review Source DV Danielle V. Senior Creative Designer Consumer Goods Used the software for: 2+ years ### "D Verdino RH feedback" September 20, 2024 5.0 I have been using RoboHead for 7 years now and I love it. There is honestly never a bad day with it. It is user friendly and I like how you can post everything that you need in once spot. Pros I like how organized it is and how it breaks down the project list and how you can mark the status of your projects. Cons Not being able to hit 'next' when you are in a project. It would be nice if you can just hit a next button on your project that you are in, rather then going back to the 'projects' tab. Review Source MD Mai D. Senior Director of Marketing Hospitality Used the software for: 2+ years ### "Excellent Tool for Seamless Team Collaboration" August 2, 2024 5.0 Overall my experience with RoboHead has been excellent. The user-friendly interface and the seamless team collaboration capabilities have significantly improved our workflow. Continuous updates and innovations ensure that the tool remains great. Pros I love that the tool offers so many features for providing feedback. It's user-friendly and perfect for multi-person projects, helping us stay connected and on top of our tasks. You can track team progress, communicate effectively, and keep everything organized in one place. In addition to that, the regular updates and continuous innovation make the tool even better over time. Cons While I wouldn't necessarily call them cons, I do have a suggestion for improvement. It would be great to have the ability to attach images directly to the comments. This way, if I need to replace an image, the designer can easily download the file from the comment itself, without having to navigate to the files section. Review Source PM Paul M. Developer Outsourcing/Offshoring Used the software for: 2+ years ### "Aquent Developer SharePoint " September 9, 2023 5.0 Amazing tool will recommend Pros Way to track new projects and add notes to project keep tracking ours Cons nothing at all! work for us all the time we do new projects and get notes over email with changes on the projects Review Source AM Andrea M. Director, Admissions and Recruitment Education Management Used the software for: 1-2 years ### "Director, Admissions & Recruitment" August 29, 2024 4.0 I think it is a very good product for higher education. I would recommend it to other colleagues. Pros It assists us with managing projects between Marketing and Admissions. Cons Sometimes the comments are difficult to manage when you have more than 2 people requesting updates. Review Source RA Ryan A. Freelance Designer Government Administration Used the software for: 1-2 years ### "Pretty good, wish the calendar was different" July 31, 2024 4.0 Pros I like the main view the my work page. It's easy to tell the status of a project Cons I seem to not get notifications, also it will glitch out sometimes. I wish there was a better calendar view that told me just when things are due and what the project is and not the task. Review Source TA Theresa A. Project Manager Hospital & Health Care Used the software for: 2+ years ### "Real time data" January 18, 2022 5.0 Pros The software work like we need it to, keeps us on schedule with amount of projects we on going, tracks the edits. Cons I don't like to make template changes, but that is just me. Review Source JW Jay W. Asst. Manager Performing Arts Used the software for: 6-12 months ### "RoboHead Review" September 11, 2023 4.0 Pros I like how I am able to see all the projects at once, and how easy it is to use certain functions in reference to leaving comments and etc. Cons I wish there was an easier way for when looking at a project and if you don't have to do anything going back to where you left on on the list to catch up versus having to do multiple steps and sometimes recheck projects to find out where you left off. Review Source JJ Joshua J. Digital Copywriter Construction Used the software for: 6-12 months ### "Way Better than Lotus Notes!" November 11, 2020 5.0 It's great! Pros The in-browser usage and cloud storage is unbeatable. There are a lot of helpful tools and info visualization options. I really appreciate that the job information fields are customizable by user so I can see my job queue based on the details relevant to me, rather than the default details that someone else has decided are relevant. The robust search features is a major plus for people trying to track down details about an old job or looks for trends among incoming work. Cons There are certain aspects that feel unfinished, or at least unpolished. Basic aspects of the interface that you would expect from a browser-based systems to include at the beta stage. Things like being able to open a job in a new tab for easy cross-referencing (instead of having to open a second tab, goto robohead, and then find the thing you want to reference there) or even just opening a job by clicking on it (instead of having the click on a drop-down menu and click on "open project"). Strange things to omit from an other remarkably user-friendly interface. Review Source Response from Aquent November 12, 2020 Thanks for the review and input, Josh. Our goal is to make RoboHead as user-friendly as possible, so your feedback has been passed along to the product team. Thanks! AC Alison C. Project Manager Utilities Used the software for: Less than 6 months ### "Spire" November 18, 2020 5.0 \[SENSITIVE CONTENT HIDDEN\] have been amazing through the exploration and implementation process - knowledgeable, responsive and just a pleasure to work with. We're just getting into use of the system, and we can already see how it is going to benefit our team. Pros Project initiation, project job jacket, schedule, proofing, task management and reporting all in one place. Cons The notes section is a bit cumbersome and difficult to sort through. Filters don't stay in place once you log out. Text is very small, file attachment icon is very small, no ability to bold, use italics, underline, use bullets in messages. Also, need to be able to add titles to specific discussion threads created in notes to provide clear and easy collaboration about targeted topics. Overall, we wish the notes space could function more like discussion threads in Basecamp - we feel this would be a big benefit for all of your users. Reason for choosing Aquent RoboHead It offered most of the functionality we were looking for in a logical, easy-to-use format. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.