Advantage Software Company

Advantage Desktop


4.5 / 5
12 reviews


Average Ratings

12 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

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About Advantage Desktop

Includes robust workflow, media and accounting/financial applications.


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Advantage Desktop Features


Advantage Desktop Reviews Recently Reviewed!


Capterra loader

Excellent core app for us. Team loves it. Outstanding technical support.

May 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our entire team on one platform for projects + accounting? And people love it? Is...such a thing even possible? It is - and it is Advantage. Having worked with Quickbooks, Netsuite, Sage, Foundation and all manner of home-grown horrors... Advantage is a wondrous breath of fresh air. I'm the IT Director and have not had a single incident or technical issue with Advantage (beyond your occasional password reset). The times that I have reached out to technical support have been largely for information / usage questions as I learned. They greeted us, recognizing our number, and were enthusiastic, professional, and unbelievably swift to answer any question or to solve any issue.

I love that the software is hosted (at least for us). A joy to not have to deal with local servers, network shares, etc.

Cons: 1 - long term - having 100% web based Advantage would be neat, but Citrix Receiver works perfectly on our Macs and PCs.

2 - The logins are a little weird (generic strings, rather than a custom username). Users will of course forget those, or write them on a sticky on their monitor (bad). We ended up making a chart of people's user logins and keep it in 1Password. Not a huge deal.

Overall: Project management, accounting, workflow, routing, expenses, time tracking.

Positive ongoing

May 01, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Connecting project work history in the job notes with financial tracking, in addition the flow from job opening to estimating along with assigning work separate from "alerting" folks to changes once jobs are in process.

Cons: Adjusting time constraints to keep files open, this may be "user error", Pulling producer time reports to break each out on specific jobs is cumbersome.

Overall: Greater project production management as well as financial management. It's great.

Fantastic help desk

Apr 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to use - I get a lot of reports.

Cons: Using the mouse too much.

Overall: I am very pleased working with the customer rep. She is very helpful, eager to help, courteous and answer all my questions.

Advantage Support - Renee Lessig

Aug 22, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Excellent software.

Cons: Nothing.

Overall: Great experience with Renee, she was very helpful and very knowledgeable. Her desire to help me was excellent. She is a great asset to your company.

Recommendations to other buyers: Great software.

system export

Aug 08, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use.

Cons: More seamless exports

Overall: Team is very knowledgeable, eager to help. We were having difficulty with a system export. I received feedback on how to, follow up was received.

I find the software clunky, difficult to use. It costs extra for training to maximize functionality

Jul 03, 2018
3/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money

Pros: It has a lot of features and integrates job data into the general ledger. Support staff are always available.

Cons: Nothing is intuitive, not flexible or user-friendly. You learn through trial & error the correct way to set things up to get the results you need.

Customer Service w/Trude Yaeger was Excellent

Sep 28, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Trude Yaeger helped me quickly and efficiently with a quick solution on an radio order with too many lines to change that needed to be commission only. I changed the client for radio orders only to commission only. I had the buyer copy the old order to a new order and transfer from SmartPlus. It came over seamlessly as a commission only order for billing. The buyer cancelled the previous order and I changed the radio orders back to gross. I was good to go. That is how every customer service call should go. Kudos to Trude for all her problem solving skills.

Easy to navigate

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Very great customer support, and its extremely easy to navigate when creating new projects. We found great tools that other software dont offer.

Cons: Very expensive, but worth the longterm investment. Dont be discourged when purchasing. Take advantage of the platform or its being wasted.

Overall: Great outcome

Admin & Biller

Sep 26, 2016
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

Pros: Two of the customer support reps. are the best software support!!! There are some features that are good and efficient.

Cons: Also, there are some also that is difficult and a lot of steps to to correct the problem.

Excellent software It is easy to use and is very efficient and you can also perform several tasks ob

Feb 24, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: What I liked the most was its practicality. Advertising events can be handled more easily, as well as being highly efficient software.

Cons: What I liked the least was the cost, but when I used it I knew because it is expensive. Worth it. It is really efficient.

Overall: I was able to carry out several advertising projects with my work group independently.

Best Advertising /Marketing Agency Software on the Market!

Dec 21, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Have used Advantage for over 20 years and it continues to impress with its ability to keep up with the changing times! Amazing software!

AP report clearance

Jan 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I emailed in my request for the process to clear our accounts payable report. Received quick response.