# Page 2 | Advantage Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Advantage the right Advertising Agency solution for you? Explore 38 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/121444/Advantage-Desktop/reviews --- Advantage 4.2 (38) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Advantage ## Showing most helpful reviews Showing 26-38 of 38 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Copywriter Marketing and Advertising Used the software for: 6-12 months ### "Not the most intuitive" March 21, 2019 3.0 Pros I like the time tracking feature for the most part. Cons This software takes a while to get the hang of. There are so many ways to access the same features, which can make things confusing. Additionally, sometimes the program saves automatically, like in time tracking, but other times, like in the tasks, you have to manually save. Review Source BJ Bob J. IT Director Marketing and Advertising Used the software for: 2+ years ### "We use Advantage daily." May 11, 2018 5.0 We use it daily to keep track of employee time and job tracking. Pros We've been using Advantage daily for 10+ years and are quite pleased with it. Tech support is great and very eager to help with any and all issues. Cons I really can't think of any cons, other than some users find it a little difficult to do specific things due to the complexity of the application features. Review Source RM Ross M. COO Non-Profit Organization Management Used the software for: 2+ years ### "We use Advantage for project management, time tracking, and accounting" February 20, 2019 3.0 Pros We have spent years getting Advantage to work for our 100-person agency, and it has much of the functionality we need. Cons Despite investing lots of time and money into configuration and training, Advantage seems to slow us down. Project management and expense reporting are not fast or easy to use. Review Source BH Ben H. Managing Director Computer Networking Used the software for: 1-2 years ### "Not what you pay for" July 29, 2022 2.0 I bought this in \[SENSITIVE CONTENT\] and by default it comes with Mobile applications...im still waiting for those, they say they are too busy to develop it and offer no timelines. I have asked for a refund, but I am met with silence Pros It offered the most features we were looking for of the shelf Cons Support, it is slow, rude and not helpful at all Review Source RJ Randall J. President Marketing and Advertising Used the software for: 1-2 years ### "Positive ongoing" May 1, 2018 4.0 Greater project production management as well as financial management. It's great. Pros Connecting project work history in the job notes with financial tracking, in addition the flow from job opening to estimating along with assigning work separate from "alerting" folks to changes once jobs are in process. Cons Adjusting time constraints to keep files open, this may be "user error", Pulling producer time reports to break each out on specific jobs is cumbersome. Review Source CR Catherine R. Account Payable and billing Manager Public Relations and Communications Used the software for: 2+ years ### "Fantastic help desk" April 17, 2017 5.0 I am very pleased working with the customer rep. She is very helpful, eager to help, courteous and answer all my questions. Pros easy to use - I get a lot of reports. Cons Using the mouse too much. Review Source LH Larry H. Staff Accountant Marketing and Advertising Used the software for: 2+ years ### "Advantage Support - Renee Lessig" August 22, 2016 5.0 Great experience with Renee, she was very helpful and very knowledgeable. Her desire to help me was excellent. She is a great asset to your company. Pros Excellent software. Cons Nothing. Review Source AS Ana S. Accountant Marketing and Advertising Used the software for: 6-12 months ### "Easy to use, great customer service" March 31, 2020 5.0 Each time I've called, i learn something from the reps, such as a new report... Pros The Customer service is very helpful, easy to follow Cons The help screens can be confusing to follow. Review Source VR Verified Reviewer Owner Used the software for: 1-2 years ### "Easy to navigate " August 1, 2018 5.0 Great outcome Pros Very great customer support, and its extremely easy to navigate when creating new projects. We found great tools that other software dont offer. Cons Very expensive, but worth the longterm investment. Dont be discourged when purchasing. Take advantage of the platform or its being wasted. Review Source VR Verified Reviewer Analista Used the software for: Less than 6 months ### "Excellent software It is easy to use and is very efficient and you can also perform several tasks ob" February 24, 2018 5.0 I was able to carry out several advertising projects with my work group independently. Pros What I liked the most was its practicality. Advertising events can be handled more easily, as well as being highly efficient software. Cons What I liked the least was the cost, but when I used it I knew because it is expensive. Worth it. It is really efficient. Review Source TG Tabitha G. Used the software for: ### "Customer Service w/Trude Yaeger was Excellent" September 28, 2016 5.0 Trude Yaeger helped me quickly and efficiently with a quick solution on an radio order with too many lines to change that needed to be commission only. I changed the client for radio orders only to commission only. I had the buyer copy the old order to a new order and transfer from SmartPlus. It came over seamlessly as a commission only order for billing. The buyer cancelled the previous order and I changed the radio orders back to gross. I was good to go. That is how every customer service call should go. Kudos to Trude for all her problem solving skills. Review Source EM Elizabeth M. Used the software for: ### "Admin & Biller" September 26, 2016 4.0 Pros Two of the customer support reps. are the best software support!!! There are some features that are good and efficient. Cons Also, there are some also that is difficult and a lot of steps to to correct the problem. Review Source SA Sharon A. Used the software for: ### "AP report clearance" January 5, 2017 5.0 I emailed in my request for the process to clear our accounts payable report. Received quick response. Review Source Similar Products Featured ## Related categories [Advertising Agency](https://www.capterra.com/advertising-agency-software/)[Display Advertising](https://www.capterra.com/display-advertising-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.