# Page 15 | Sprout Social Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 15 - Is Sprout Social the right Social Media Marketing solution for you? Explore 606 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/121447/Sprout-Social/reviews

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Sprout Social

4.4 (606)

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Last updated March 13th, 2026

# Page 15 - Reviews of Sprout Social

## Showing most helpful reviews

Showing 351-375 of 606 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Amin A.  
Founder, Executive Director  
Media Production  
Used the software for: 6-12 months

### "“More” features than you’ll likely need "

October 26, 2019

4.0

Excellent tool for social medial planning. Unsure if it’s “worth” it given the high cost.

Pros

We primarily use sprout social to schedule our Instagram posts. There are very few software packages that allow for direct posting/scheduling for Instagram. Sprout Social is one of them.

Cons

There’s a lot of other functionality that frankly we don’t use. And because of the additional functionality, the software ends up costing a lot.

Review Source

VR

Verified Reviewer  
Account Supervisor  
Marketing and Advertising  
Used the software for: 1-2 years

### "Good social publishing tool"

January 4, 2019

4.0

Pros

It's simple, easy to use, and provides the necessary functionality for scheduling content for multiple social accounts. I also love the content that the company puts out in its emails and blogs.

Cons

It's not as advanced as some publishing tools in terms of social listening and analytics.

Review Source

VR

Verified Reviewer  
no  
Design  
Used the software for: I used a free trial

### "Inutile"

January 13, 2023

3.0

Pros

Grafica ottima, ux esperience gradevole. Aggiungerei qualcosa che lo rendesse unico dagli altri software.

Cons

Non é niente di nuovo. Ci sono molti software che fanno il suo stesso lavoro. Non lo ritengo uno dei peggiori ma neanche uno dei migliori.

Review Source

VR

Verified Reviewer  
Senior Development Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Sprout Social for Social Media"

April 7, 2020

5.0

Overall, sprout saves time which is great. I love using this tool and will continue to use it.

Pros

I love how easy to use sprout social is, it's so easy to schedule posts to go up on the weekend when I'm not working. I can schedule the post and then forget about it.

Cons

I can only schedule one instagram photo to upload per post, I wish I could schedule more at a time, sometimes its easy to just post from instgram.

Review Source

Blanca 'Bee' Q.  
English Language Trainer  
Outsourcing/Offshoring  
Used the software for: 6-12 months

### "Solid social media hub for operations!"

May 5, 2018

5.0

Pros

I love how it reliably and easily serves as a central hub for the handling and tracking of all of our social media outlets and interactions. It's a great way to keep an eye on associate touches and back-and-forths between product users and support agents.

Cons

It took me some time to get used to the flow of it, but nothing major. I would like having more easily accessible training material.

Review Source

HB

Hannah B.  
Social Media Specialist  
  
Used the software for: 6-12 months

### "Very satisfied with the features, ease of use, and customer support. "

December 18, 2017

5.0

Pros

Very easy to use and intuitive for new users. We did not have to do a formal training and most team members jumped right in with using the tool. Constantly introducing new features - and keeping us up to speed with what is next in the pipeline. Really appreciate the transparency and openness to our "wish list." We feel comfortable sharing our ideas and knowing they are going to the right people for consideration.

Cons

The current features are enough for our day-to-day work, but there are a few we'd like to see added (Pinterest, downloading comments for winner selection on IG posts, scheduling IG stories, etc.)

Review Source

Felix L.  
Oficial militar  
  
Used the software for: Less than 6 months

### "Very fun and dynamic."

April 18, 2018

5.0

Active on all my social networks

Pros

It allows me to interact through different social networks like Facebook, linkedin, google + instagram, twitter, you must not install any software to be used, you make a publication and it is visible in all your social networks.

Cons

With this application you save time and you are active in all your social networks, so far I have nothing against it to say.

Review Source

Are M.  
Hotel Blogger & Social Media Manager  
Hospitality  
Used the software for: 1-2 years

### "Top notch Social Media Management Tools"

December 17, 2015

5.0

SproutSocial delivers great value. With its dashboard I can easily access my own and Hotel accounts I manage. It has become a must have Social Media listening tool.

Pros

The reports generated through Sprout Social is of high value personal and client accounts.

Cons

Not able to do some bulk upload at this time

Review Source

Justin R.  
Social Media Marketing Specialist  
Consumer Goods  
Used the software for: 6-12 months

### "Very Good Product"

August 1, 2019

4.0

I enjoyed the program and would recommend it depending on what exactly you are trying to accomplish.

Pros

I really liked the analytics that were provided by Sprout. Social media competitive reports were generated weekly to track growth.

Cons

It was a little pricey for the services i was using it for.

Review Source

NB

Nicole B.  
Social Media Content Producer  
Financial Services  
Used the software for: 1-2 years

### "Easy to use tool, but lacking a few additions. "

November 21, 2022

3.0

Good experience, customer support is decent.

Pros

Scheduling function is good, reporting is pretty easy

Cons

Lack of insights offered into what we should be posting, which other rivals are offering.

Review Source

AB

Andrea B.  
Social Media Manager  
  
Used the software for: 1-2 years

### "This has been a great tool for managing our social media."

September 7, 2017

5.0

Managing our social media is no longer a big run-around and a headache. It's so simple to keep everything managed!

Pros

It's easy to figure out, and allows you to see all of your posts, comments, etc. in one place. This way you KNOW that you're not missing something important.

Cons

It's very expensive to add additional users and accounts. At our company, we would love to have several more people in the program, responding to comments, but it is cost prohibitive to do so.

Review Source

VR

Verified Reviewer  
Customer Service & Marketing Assistant  
Retail  
Used the software for: 6-12 months

### "Easy to use!"

December 1, 2018

4.0

Pros

Love the filer option on this software. You are not overwhelmed with having all of your social media content at once. You can go through each channel at your will and engage with your audience in a simpler way.

Cons

Can be easier to use one wrong click and it tries sending you to a profile when you only intended to respond to a comment within the software itself.

Review Source

MB

Micah B.  
Content Coordinator  
Marketing and Advertising  
Used the software for: 1-2 years

### "Nothing but an excellent tool to use in scheduling and reporting for social media!"

June 7, 2017

5.0

The ease of use, scheduling and reporting are all benefits of this software.

Pros

The ability to schedule for all major social media platforms, gain competitor insights and get cohesive reporting metrics as well. It's easy to use and completely functional. Also the mobile aspect makes scheduling easier.

Cons

Some features are only accessible for certain platforms. For example, you can not schedule Instagram video and you can not tag Facebook accounts in posts.

Review Source

Greg C.  
Engagement Manager  
Computer Software  
Used the software for: 6-12 months

### "The best way to monitor multiple social media channels"

October 15, 2018

5.0

Pros

Being able to monitor and update over all of my social media using smart inbox is amazing. They have simplified , autmoated and organized the social media communities.

Cons

Sometimes it can be a bit slow, or require a few clicks to approve posts. Also setting up the software can take a bit of time to setup from scratch, so there is a bit of a learning curve.

Review Source

Jonatan Jose A.  
Guardia Nacional  
  
Used the software for: Less than 6 months

### "You can combine multiple social networks in one application"

June 12, 2018

5.0

Pros

With this application I remain active in all my social networks, I can make a comment and publish it at the same time in different social networks.

Cons

Facebook, linkedin, instagram, twiter, are the applications that I can have active with a single click, when logging in social sprout, I can see the comments you have in my posts in all these social networks.

Review Source

Ryan S.  
Accountant - Internal Controls  
Higher Education  
Used the software for: Less than 6 months

### "Easy Social Media Management"

March 7, 2019

5.0

Overall Sprout Social allowed us to make simple timed postings and allowed us to analyze social media posts so we could identify our public perception.

Pros

My former organization really enjoyed this software. We constantly used the software to create timed social media postings and gather data on the people who followed us, or posted about us. Using this tool allowed us to analyze our public perception and make any changes that were necessary.

Cons

Although this software does have some excellent features, the software was confusing to learn. Additionally, things like time posts software could be found for free elsewhere. However, the analyzing aspect of the software made the real cost difference for us and we couldn't be happier.

Review Source

KV

Kaitlyn V.  
Partner  
Apparel & Fashion  
Used the software for: 1-2 years

### "Manage social media like a professional "

December 7, 2022

5.0

Pros

Sprout Social has "sprouted" our social media marketing and overall online presence. The amount of attention required to make an impact can't be achieved easily without help. This is where Sprout comes in.Automation is very important, as are reporting and statistics. It's a must have for any small business.

Cons

Sprout can be expensive with multiple accounts. Otherwise there are no cons.

Review Source

SC

Sean C.  
CEO  
Financial Services  
Used the software for: 1-2 years

### "Great software to solve our social issues"

February 7, 2018

5.0

Pros

It solves our key pain point which is monitoring our social channels and ensuring that we are on top of our feedback.

Cons

It could use a UI refresh, but that's pretty nit-picky. The UI has looked the same since we have been using it.

Review Source

SC

Sarah C.  
Registered Dietitian  
Food & Beverages  
Used the software for: 6-12 months

### "A Great Software for Collaboration and Data Storage"

July 7, 2021

4.0

This is a great product that solves many problems for our company, and we love products that make our lives easier!

Pros

The ability to schedule posts on social media accounts ahead of time is a lifesaver! As well as the ability for more than 1 individual to schedule posts.

Cons

Some of the features could be improved to make it easier for the user, but other than that we have no complaints for Sprout Social.

Review Source

Daniel J.  
Organic Chemistry PhD Student  
Higher Education  
Used the software for: 6-12 months

### "Great for social media!"

April 2, 2020

5.0

It helps tremendously to schedule all my social media posts and updates.

Pros

It is a super user friendly platform that allows me to keep track of social media reports and helps me build a more interactive schedule.

Cons

There have been some minor issues using this software with my Google Analytics, but customer service is great at helping with any concerns.

Review Source

Mithil P.  
Digital Marketing Management  
Public Relations and Communications  
Used the software for: 2+ years

### "Great Tool for Have Depending on Your Usage Needs "

July 16, 2019

3.0

I have been using Sprout Social for a couple of years now and have been advocating it to my team as well. The reason for that being it is cost-effective and lets them save time on social postings. For small social media teams, this tool is a must-have.

Pros

Cost-effective, Let's your schedule posts, gives insights, content ideas.

Cons

Limited analytics, user experience seems tired, content ideas are not always relevant to my business.

Review Source

VR

Verified Reviewer  
Private Events Coordinator  
  
Used the software for: 6-12 months

### "There are better social media management tools"

April 19, 2018

3.0

Pros

It is nice to be able to track all social media platforms we use from one website, and be able to see analytics for them all. Also nice to be able to schedule all posts from one website.

Cons

Just general usability - it would be confusing and difficult to change a post once it was scheduled to go out and difficult to delete it from the platform once it had gone live.

Review Source

JP

Jessica P.  
Marketing Specialist  
Financial Services  
Used the software for: Less than 6 months

### "Love this platform!"

April 12, 2022

4.0

Pros

What I like the most about this software is the ease of use to schedule posts as well as how many accounts I'm able to link to the platform.

Cons

What I like the least about this software is that sometimes, my accounts get deactivated and I have to go back to relog them in.

Reason for choosing Sprout Social

Great customer service, ease of use, amount of accounts allowed to be connected.

Review Source

VR

Verified Reviewer  
Marketing Coordinator  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great for outsourced social"

September 14, 2018

5.0

Pros

Sprout is great for collaborative social posting. When we outsource our social, they can quickly upload their finalized posts in Sprout, and I can review before going live. The organization of posts is great!

Cons

The photo library can get disorganized very quickly if you don't tag and label images right when you upload them.

Review Source

VR

Verified Reviewer  
Co-Founder  
  
Used the software for: Less than 6 months

### "So many features that you forget what your goal is!"

July 24, 2018

5.0

Pros

I love the insights that Sproutsocial gave me into a lot of the SMM things I did. Being able to follow who mentioned our name elsewhere online really helped get value from our efforts, too.

Cons

There are so many features that it became a bit of a chore to use SproutSocial as I knew I'd need to dedicate like an hour to it.

Review Source

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