# Page 17 | Sprout Social Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 17 - Is Sprout Social the right Social Media Marketing solution for you? Explore 606 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/121447/Sprout-Social/reviews

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Sprout Social

4.4 (606)

[View alternatives](https://www.capterra.com/p/121447/Sprout-Social/alternatives/)

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Last updated March 13th, 2026

# Page 17 - Reviews of Sprout Social

## Showing most helpful reviews

Showing 401-425 of 606 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Project Manager  
Computer Software  
Used the software for: 6-12 months

### "Always had a solid experience"

April 15, 2019

4.0

Pros

Of all the social management platforms, Sprout has one of the friendliest visual identities. I've always enjoyed using it and it handles all the general requirements for a tool of this type well. I recall really enjoying the reports.

Cons

I don't have anything bad to say about this software.

Review Source

PB

Peter B.  
Artist  
Fine Art  
Used the software for: Less than 6 months

### "Tried it for a bit, but wasn't for me"

November 29, 2018

4.0

I looked into Sprout Social as an experiment for me when I was first dabbling into Social media and wanted help. After my business scaled back it did not make financial sense for me to keep with that service, but for what it was it was pretty good.

Pros

Dedicated customer support, and there was a good ability to access sprout social on mobile. I found it good to use in a team atmosphere as it allowed me to set and limit permissions within the account for the different team members. Sprout social also helped me to keep on top of basic web/ social media trends in general. I still reference their free information about social media channel demographics etc.

Cons

The entry price to use sprout might now be a bit steep for smaller businesses when compared to its competitors. The cost was substantially lower in past years which is a troubling trend to get involved with if you have a small or tight budget. Did not support YouTube or Pinterest Timeframes can only be set for “weekdays” and “weekends” which might not offer the granular level of scheduling that you might prefer.

Review Source

Jaime D.  
Digital Marketing Coordinator  
Entertainment  
Used the software for: Less than 6 months

### "Sprout Social Review"

November 27, 2018

5.0

Pros

I love the one column feature for Social Media Marketing. It is al together in one place and is very easy to use!

Cons

The only thing I don't like is how much more it cost to add on Social Media Listening. It is a great feature, but extremely pricey.

Review Source

TN

Taylor N.  
Copywriter  
Media Production  
Used the software for: 6-12 months

### "Review "

February 22, 2019

2.0

being able to write out a full schedule far in advance.

Pros

Good customer service, easy to use, helpful at times.

Cons

The part I really dislike is that I every time I write a draft, I have to scroll back up and push back the date to write the next one. SUGGESTION: Make then the entire calendar of drafts visible at once and make it possible to "select all" and schedule all on Facebook at once and all on Instagram at once. We should also be able to delete a post on Instagram from sprout.

Review Source

SG

Sundeep G.  
WaveMaker Consultant  
Computer Software  
Used the software for: Less than 6 months

### "There is a lot of room for improvement."

October 20, 2019

3.0

Pros

Sprout Social gives you the ability to compare your analytics with that of your competitors.

Cons

The data refresh on analytics is painfully slow and sometimes it takes more than a day to compare your analytics to that of your competitors.

Review Source

VR

Verified Reviewer  
owner  
Events Services  
Used the software for: I used a free trial

### "My using of Sprout"

October 11, 2022

4.0

Good value for the good tools.

Pros

Everything about management and content is good developed.

Cons

I tried to use analysis from the app, but I was confused with reading it.

Review Source

AH

Alexis H.  
Social Media Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Could be better "

December 14, 2018

3.0

Pros

The optimal posting times were very helpful.

Cons

The slowest integration of Instagram's latest features and the price.

Review Source

Lora L.  
Digital Marketer  
Marketing and Advertising  
Used the software for: 6-12 months

### "Not the Best for Pinterest Promotion"

June 20, 2019

4.0

I've worked similar programs. The company support is great, but other programs seem more user friendly. I think they have some bugs to work out.

Pros

You can interact with your team and see what they've been working on without leaving the site.

Cons

Pinterest scheduling is just okay. Repinning not an easy option.

Review Source

Andrey R.  
Marketing Business Development Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Amazing social media tool!"

November 28, 2018

5.0

Helped us with better understanding and statistics which I need to present about my efforts.

Pros

I like that reporting modules help me to get deeper insights about our social media campaigns

Cons

It would be good if Sprout can be integrated with Google Analytics

Review Source

VR

Verified Reviewer  
owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Too expensive for what I really need"

April 25, 2021

3.0

It was easy to schedule basic feed posts for social media, but I miss the options for tools to improve my work. The app is a shame, it needs a lot of improvement.

Pros

It is possible to easily create posts for social networks.

Cons

You don't have enough tools to monitor instagram and facebook. Very focused on twitter and my clients do not use this social network. The app also leaves something to be desired since it is not possible to automatically post scheduled posts for Instagram Stories

Review Source

AK

Andrew K.  
Founder  
Marketing and Advertising  
Used the software for: 1-2 years

### "I Use Sprout Daily"

October 16, 2018

3.0

Pros

What I love about Spout Social, is that it tracks my social media posts across multiple account. It even offers a visual calendar of upcoming posts!

Cons

You can’t run any paid social media campaigns (e.g. Facebook boosted posts) through the platform. I would love to see this added on in future iterations.

Review Source

CO

Chelsea O.  
Public Relations Coordinator  
Marketing and Advertising  
Used the software for: 2+ years

### "Great social media tool"

December 12, 2018

4.0

Pros

In my experience, Sprout Social is the best social media management platform. It's especially great when working with teams as it's easy to manage tasks and communicate within the platform.

Cons

I'd like to see more robust options for reporting. The current options aren't bad, but I'd like deeper metrics.

Review Source

VR

Verified Reviewer  
Test Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Sprout Social can be a lot more than what it is now."

November 18, 2019

3.0

Though the platform is great, there are features that do not work as expected. However, we would love to revisit this when the platform becomes little more robust.

Pros

Sprout Social is really good with scheduling posts across social media channels. It is almost seamless and does a great job. The analytics provided are great and east to read. It is also easy to keep a track on topics relating to business across channels which is great.

Cons

The problem with this Sprout Social is that it sometimes misfires when posting to Linkedin. Instagram posting is also little glitchy. There are some functionalities like competitor analysis which needs a rework

Review Source

VR

Verified Reviewer  
General Manager  
Computer Software  
Used the software for: I used a free trial

### "Too Expensive"

April 2, 2019

3.0

Pros

Sprout offers a good solution but fails on pricing. Sprout is an excellent alternative, but there are pretty much others that allow you to have same with less budget

Cons

Price is a big issue of Sprout. It is really expensive

Review Source

VR

Verified Reviewer  
Founder & CEO  
  
Used the software for: Less than 6 months

### "Every small business or Ministry should consider Sprout Social"

May 5, 2018

5.0

Pros

As a new budding Ministry I love Sprout social as it's more affordable than some of the other options that I've been working with on my corporate job. They've been very helpful in helping me figure out a campaign and Communications strategy for my day-to-day and weekly engagement of my followers. They're also been very intregral in helping me figure out how to monetize my streaming programming

Cons

I'm still learning the software and so there's an uphill battle however once I get there groove of things this campaign in the communication strategy will work better.

Review Source

EG

Erin G.  
Digital Content Specialist  
Telecommunications  
Used the software for: 6-12 months

### "Amazing Product"

June 20, 2017

5.0

Pros

The price is awesome and the customer service is the best in the business. The Instagram listening feature with locations is perfect.

Cons

I wish they could add scheduling for Glassdoor and pull in the Instagram business stats we have within the Instagram app.

Review Source

MS

Mandy S.  
Communications Specialist - Social Media  
Government Administration  
Used the software for: 6-12 months

### "Sprout is undeniably powerful when it comes to managing social media and great for tracking stats."

February 27, 2018

4.0

Easier to handle large volumes of social media comment moderation and to get a good insight into how our platforms are performing.

Pros

Stats tracker, ease of message review and task management within a large and complex team. The interface works really well and the scheduling/approval system is great.

Cons

It's a bit glitchy when dealing with large volumes of comments and the mobile app doesn't seem to sync with the desktop account, creating a bit of confusion.

Review Source

VR

Verified Reviewer  
Digital and Creative Content Specialist  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Scheduling with Sprout Social is the best!"

July 29, 2019

4.0

Pros

Working in the social media world can get crazy and overwhelming. With a tool like Sprout Social, you can keep your accounts and posting easy.

Cons

Sometimes posting to Instagram can be difficult.

Review Source

Kelly Michael S.  
Director of Marketing  
Construction  
Used the software for: Less than 6 months

### "Neat Social Media & Marketing Management Tool"

November 27, 2020

5.0

I really enjoy Sprout, they have many integrations and are reasonably priced for their value.

Pros

I loved the ability to monitor competitor progress and post from GoogleMyBusiness.

Cons

I wished that our accounts could tag other partners on social media posts.

Alternatives considered

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

Review Source

Morgan H.  
Marketing Coordinator  
Construction  
Used the software for: Less than 6 months

### "For Social Media, It Has Everything"

August 9, 2018

4.0

Pros

I love that it has everything, no need to go to other sites to get insight. It can all be done on Sprout.

Cons

It's kind of overwhelming how much there is, it takes a minute to get sorted.

Review Source

Calin H.  
Marketing Account Manager  
Financial Services  
Used the software for: 6-12 months

### "Sprout Social Review"

May 17, 2019

4.0

Pros

The dashboards are super easy to look at and understand quickly. It's very clean and efficient.

Cons

I haven't used all of the features available, but I haven't run across any problems.

Review Source

CV

Carly V.  
Content Specialist  
Marketing and Advertising  
Used the software for: 1-2 years

### "Sprout Social Review"

April 19, 2017

5.0

This tool has been a great addition to our agency's social media monitoring and listening. It is extremely easy to use, and the constant updates and addition of new social platforms has been very helpful.

Pros

\- Ease of use - Integration with social platforms

Cons

\- Prefer publishing on actual social platforms

Review Source

VR

Verified Reviewer  
Marketing Director  
Real Estate  
Used the software for: Less than 6 months

### "No guesswork necessary!"

November 29, 2018

4.0

Pros

The platform is clean and easy to use. Drop-down menus are intuitive, reporting features are informative.

Cons

Sometimes uploading photos is an issue and you have to keep doing it.

Review Source

RIC

Rodrigo Iván C.  
Director General  
  
Used the software for: 6-12 months

### "Great App, With a Lot of Functions"

December 4, 2018

5.0

Pros

Easy and simple to use, the reports it give you are amazing and I always use them with my SM clients.

Cons

Instagram doesn't allow to auto post, and its a little bit pricey compared to other SM management options.

Review Source

VR

Verified Reviewer  
CMO  
Marketing and Advertising  
Used the software for: I used a free trial

### "Sprout Social is a great tool for Social Media Marketing agencies"

May 9, 2021

5.0

Pros

A great onboarding experience and a lovely and simple user interface. Love the smart inbox feature on the platform

Cons

The pricing for the tool seems a little too expensive

Review Source

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