# Page 18 | Sprout Social Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 18 - Is Sprout Social the right Social Media Marketing solution for you? Explore 606 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/121447/Sprout-Social/reviews

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Sprout Social

4.4 (606)

[View alternatives](https://www.capterra.com/p/121447/Sprout-Social/alternatives/)

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Last updated March 13th, 2026

# Page 18 - Reviews of Sprout Social

## Showing most helpful reviews

Showing 426-450 of 606 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Paige S.  
Account Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Sprout Social Review"

September 25, 2018

4.0

We used Sprout Social to schedule social media posts across a variety of platforms. Unfortunately, it was very "iffy" with it's publishing, and we'd have to go in and manually post after many times that Sprout failed.

Pros

Sprout is easy to use and pretty user-friendly for the most part.

Cons

Sprout has several issues, and their customer service is really difficult to get a hold of. Our team had to contact them several times over unresolved issues that never even fully got resolved after their assistance. We switched to a different scheduling plan and have no regrets.

Review Source

NR

Nick R.  
Marketing Specialist  
  
Used the software for: 6-12 months

### "Sprout integrates a number of tools to save time managing social platforms"

October 10, 2017

5.0

Pros

Sprout saves time. With its straightforward and clean design, easy mobile app and calendar function, I can quickly schedule messages no matter where I am'and pause or reschedule when needed. The weekly analytics report is helpful for a fast snapshot of activity delivered to your inbox.

Cons

There's a few limitations: you can't shrink URLs via the mobile app, you can't tag photos on scheduled tweets.

Review Source

VR

Verified Reviewer  
Chief Financial Officer  
Education Management  
Used the software for: 2+ years

### "Good social media management solution."

October 1, 2018

4.0

Very good experience. It's affordable and pretty feature-rich.

Pros

Web-based; clear permissions management, good metrics provided.

Cons

Interface is a little confusing, especially when you're managing multiple Facebook pages.

Review Source

LS

Louise S.  
Manager  
Management Consulting  
Used the software for: 2+ years

### "Prise en main facile"

June 17, 2023

5.0

Pros

Interface agréable, prise en main très facile

Cons

L'interface bug parfois au moment du login

Review Source

Rodrigo Alberto R.  
Desarrollador  
Information Technology and Services  
Used the software for: Less than 6 months

### "Gestión de rrss"

July 9, 2023

3.0

Pros

Es un software qué permite gestionar en una sola aplicación las diferentes RRSS

Cons

Los tiempos de actualización de los mensajes además de que se pierden los mismos se revuelven con los de otras redes

Review Source

VR

Verified Reviewer  
Visual Designer  
Insurance  
Used the software for: Less than 6 months

### "Easy to Use"

January 22, 2019

4.0

Pros

It is easy to see all my posts in one place and to filter through the analytics on each.

Cons

This doesn't have the capability to direct post to instagram.

Review Source

LK

Liam K.  
PMM  
Retail  
Used the software for: Less than 6 months

### "Sprout the tool to bring your social analytics together"

October 27, 2023

4.0

Pros

Bring all my social platforms together so I can report on easy.

Cons

No demonstration or support beyond documents to read

Review Source

Rebecca G.  
Chief Creative Officer  
Computer Games  
Used the software for: Less than 6 months

### "Keep Track of Complex Data With Ease"

May 8, 2019

5.0

Sprout Social helped me prepare and execute a critical marketing plan in advance of a big software release, an experience which left me with a good impression of this tool.

Pros

I was new to social media management when I first encountered Sprout Social, and what I liked most was the ease with which I could watch multiple media channels. Analytics and influence tracking meant I could see the impact of my posts in real time.

Cons

The pricing of Sprout is not very accessible to smaller businesses, but if you can afford it, the quality does make this investment pay off.

Review Source

KM

Kriste M.  
Social Media Coordinator  
Entertainment  
Used the software for: Less than 6 months

### "Sprout Social Gets The Job Done"

December 3, 2019

3.0

I had a good experience with Sprout Social but it was a little over our price range for the features it came with.

Pros

What I like most about this software is that it is easy to use and we had a team member who did a video session with us so we can learn the features and its benefits. I like that they give tips on their website on when the best publishing times are etc.. We used this software to schedule out tweets and Facebook posts.

Cons

We used this at work for less than 6 months, it was a good software however it did cost more than we would like.

Review Source

VR

Verified Reviewer  
CEO  
Internet  
Used the software for: Less than 6 months

### "My Sprout Social Review"

May 14, 2019

5.0

My overall experience using the Sprout social was not that great as I couldn't get t manage my pinterest account on the same dashboard and also youtube. I can say my experience with the Sprout Social was not all good.

Pros

I can manage many social media accounts from one dashboard, get an in depth analytics and report, and also their customer support is quite impressive

Cons

This platform is quite expensive and as such, several low pocket prospects cannot make use of this software and also they do not support youtube and other visual social media platforms like pinterest.

Review Source

VR

Verified Reviewer  
Student Ministries Director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Sprout is okay. "

September 16, 2018

4.0

Pros

I like how everything is in one place and the interface is fairly easy to use.

Cons

I don't like that profiles randomly disconnect.

Review Source

Arnaud D.  
E-Commerce Specialist  
Consumer Goods  
Used the software for: I used a free trial

### "Nice tool for community management"

February 15, 2019

4.0

Pros

This solution is nice and easy to use. Nice design too

Cons

I have some trouble to manage the notification feature. Could be improved

Review Source

AT

Adric T.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "Manage my media"

December 10, 2022

1.0

Pros

Very easy to use user friendly formats I may keep it

Cons

There was no cons I only had trial but thinking of keeping it

Review Source

Landon S.  
Multimedia Specialist  
Events Services  
Used the software for: 1-2 years

### "null"

January 23, 2016

4.0

Review Source

Olivier S.  
Chief Mechanic  
Marketing and Advertising  
Used the software for: 1-2 years

### "null"

December 25, 2015

4.0

Review Source

JuP

Jong un P.  
Marketing  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "A Great Starter for Companies with Limited Time/Staff"

January 18, 2018

5.0

Pros

Being able to schedule posts on multiple social media channels is great. Having access to performance of the posts are great. Being able to see the calendar with posts is a great as well.

Cons

All of the features not being available on mobile version is definitely a bummer. Other than this, there is nothing else that needs to be addressed.

Review Source

kP

kayla P.  
Social Media Specialist  
Marketing and Advertising  
Used the software for: 6-12 months

### "Sprout Social"

March 13, 2019

5.0

Pros

Easy to view all content in one place and schedule posts. Mobile app is great.

Cons

So far everything has worked very well - haven't run into anything!

Review Source

NG

Nels G.  
Content Marketing Manager  
  
Used the software for: 6-12 months

### "Used to manage social for several brands"

September 6, 2017

4.0

Pros

I really like the UX. It's a much cleaner experience than a tool like Hootsuite. Toggling between clients is really helpful for staying organized.

Cons

It was a little expensive for where we were in our offering. Since we weren't too hands-on, there was another tool that gave us the basic functionality we needed while being less expensive.

Review Source

Trang H.  
Cad Draftsman  
Design  
Used the software for: I used a free trial

### "All in one service for web owner"

January 13, 2019

5.0

Pros

I'm a web owner and I also work at the company so I don't have much time to manage my website. Sprout Social helps me so much in manage and reply to the comments, likes, messages, .... from all of my social media and schedule my posts. I really love their smart inbox because I can split it depends on my needs.

Cons

You need to pay for it. But no worry about that, you can use the trial version before purchasing, there is no credit card required.

Review Source

RD

RAY D.  
founder  
Marketing and Advertising  
Used the software for: I used a free trial

### "Sprout Social"

December 21, 2019

5.0

Very positive overall. Very professional.

Pros

I like Sprout Social because it provides an in-depth look at the social media profiles that it is being used to manage

Cons

Sprout Social is a fantastic budget but its just not in my budget

Alternatives considered

[Buffer](https://www.capterra.com/p/143492/Buffer/)

Reason for choosing Sprout Social

Chose a combination of Buffer, Hootsuite, Iconosquare and others

Review Source

KU

Kristin U.  
Communications and Program Coordinator  
Public Policy  
Used the software for: 1-2 years

### "Fine product"

December 22, 2022

4.0

Pros

It is easy to use and an intuitive software.

Cons

The analytical tools did not fit the needs of our organizations as I had hoped. They aren't as intuitive as the scheduling.

Review Source

RP

Rosetta P.  
Director  
Education Management  
Used the software for: I used a free trial

### "Super Powerful Social Media Management Tool"

December 26, 2022

5.0

Pros

Premium tool for social media management for any type of organization. Great features packed with powerful analytics. A tool to really transform your social media repuatation.

Cons

I found it little expensive but its justified with the features they are providing. Great tool for everyone

Review Source

VR

Verified Reviewer  
Media Relations Specialist  
Higher Education  
Used the software for: Less than 6 months

### "Great for those with the budget to afford, but hard to justify cost"

December 3, 2019

3.0

This is a Cadillac of a social media management tool. Unfortunately, it also comes with a Cadillac-sized budget hit, and it is hard to justify the expense versus the benefit when free or cheaper tools provide a semblance of the services provided.

Pros

\- Robust toolset to monitor, publish and analyze social media content and social media analytics - Clean interface and easy-to-understand user experience.

Cons

\- Price point is very hard to justify for small teams or low-budget departments - Web analytics gated behind higher membership tier

Review Source

DH

Dwana H.  
administrative assistant  
Consumer Services  
Used the software for: Less than 6 months

### "Sprout Social"

November 11, 2020

5.0

Sprout Social took our social media account to a new level with help from their customer service agents along the way they showed us how to integrate all of our accounts to reach more people. The biggest change was teaching us about analytics and how that works for social media accounts.

Pros

I'm able to manage my Social Media with Sprout and publish on social media having the publishing and management software all together made my job so easy. I can connect with other influencers and I can monitor my account. The customer care agents help solves any problem with issues that I may have. To have help with my business needs when it comes to creating. Also, being able to integrate all of my social media accounts with Sprout makes the business run smoothly on my end.

Cons

I have nothing negative to say so far about this company because it has done everything my company needed them to do.

Review Source

HCH

Hazel Christine H.  
SEO Specialist  
Marketing and Advertising  
Used the software for: I used a free trial

### "Not Worth It"

September 24, 2021

1.0

Bad.

Pros

Not impressed so nothing really. Nothing good to say.

Cons

There were posts on our FB page that linked to our indirect competitor????

Review Source

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