# Page 23 | Sprout Social Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 23 - Is Sprout Social the right Social Media Marketing solution for you? Explore 606 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/121447/Sprout-Social/reviews

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Sprout Social

4.4 (606)

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Last updated March 13th, 2026

# Page 23 - Reviews of Sprout Social

## Showing most helpful reviews

Showing 551-575 of 606 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JC

Jamie C.  
  
  
Used the software for: Less than 6 months

### "Excellent social media management software for bigger agencies"

February 2, 2017

5.0

I loved using Sprout Social. It was very easy to use and intuitive. A lot of great features and attractive interface. My only complaint is that it's pricey for smaller agencies.

Cons

No affordable plan for small agencies. Seems to be geared more toward larger agencies.

Review Source

VR

Verified Reviewer  
inventory officer  
Food & Beverages  
Used the software for: Less than 6 months

### "SUCH HELPFUL APP"

March 26, 2019

4.0

Pros

I like that it is very easy for anyone to understand everything that Sprout shows upon logging in. We use this as our payroll system and as a first timer, I find it very user friendly as I was able to understand and use if immediately.

Cons

No unwanted experience using this app so far. Contented with all its features. And I guess any improvements in the future wont be a problem .

Review Source

MAC

Mohamed Amine C.  
E-Reputation Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "A great Social Media Management Solution"

December 14, 2018

3.0

Overall my experience with Sprout Social was good, they provide excellent customer support and I enjoyed our webinars and phone calls with them,

Pros

It's great for managing brand accounts across multiple platforms simultaneously with neat features like Scheduling Instagram Posts and provides useful insights. Credit card payment is also a plus!

Cons

Like I said it's a good solution for managing multiple accounts but, it's not so great for monitoring specially on Facebook. To be fair I was informed that they no longer monitor Facebook, but our clients online presence on Facebook is very important.

Review Source

AR

Aaron R.  
  
  
Used the software for:

### "Spout is an easy way to bring efficiency to your social media management"

November 8, 2016

4.0

We use Sprout Social with our digital team to delegate and efficiently manage over 50 social media clients. While it is a little confusing to get up and going, once you've conquered the learning curve, it is a powerful to to make your team more efficient.

Review Source

EMB

Erica M. B.  
Founder & Sexuality Educator  
Program Development  
Used the software for: I used a free trial

### "null"

March 10, 2016

5.0

Review Source

Francois-Regis A.  
Head Of Digital Marketing & CRM  
Marketing and Advertising  
Used the software for: I used a free trial

### "null"

June 20, 2016

4.0

Review Source

VR

Verified Reviewer  
Content Marketer/Copywriter  
Sports  
Used the software for: Less than 6 months

### "Sprout Social Review"

July 25, 2019

5.0

Pros

My company used Sprout Social to impalement and execute a social media contest campaign in the month of April and saw high success. The tools available through Sprout helped us effortlessly market the campaign within Sprout.

Cons

I have no complaints about Sprout given our limited time with the software.

Review Source

CC

Clare C.  
PR Account Manager  
Public Relations and Communications  
Used the software for: Less than 6 months

### "Uploading multiple photos "

August 16, 2018

5.0

Pros

Great, really easy to use and brilliant for scheduling for several clients.

Cons

I don't like that you can't upload multiple photos at once when scheduling posts. It's very time consuming.

Review Source

LR

Lorena R.  
Social Media Coordinator  
Real Estate  
Used the software for: Less than 6 months

### "Nice suite of features"

March 14, 2017

4.0

The number of social media platforms Sprout connects to is really amazing. Every single channel is easily managed through their feed. They've even made intuitive workarounds some of the more difficult APIs to make posting a breeze.

Review Source

HV

Hardik V.  
Content Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "A handy Social Management Tool"

June 26, 2018

4.0

A great Social Management Tool but probably only handy for professionals who are dedicated and bought into the idea of Effective Social Strategy, could be a bit daunting to deal for people with very limited knowledge of CMS

Pros

Constant email follow up and in built support from team to make experience better Instagram Publishing Calendar Scheduling Mobile App Support Free Trial 30 days Access to best features and insights, Analytics

Cons

Costing could be a little out of range for SME Extra Advertising for buying new subscription Can be a little complex to understand at first

Review Source

HR

Helen R.  
VP  
Media Production  
Used the software for: 6-12 months

### "Great for delivering campaigns on social media"

October 4, 2019

5.0

It helped with social media marketing campaigns and helped us with the reporting understand the data.

Pros

Sprout social helps plan your content themes, it helps to see a larger view and allows you to track engagement and provides analysis reports.

Cons

Nothing. It was very easy to use and set up. We didn't have a negative experience with Sprout Social.

Review Source

CH

Cortney H.  
  
  
Used the software for:

### "Great social media tool for agencies"

January 14, 2017

5.0

Sprout Social is the best platform I've used for managing and monitoring social media. It is great for agencies with multiple clients and has tons of features.

Cons

Can be expensive for small agencies.

Review Source

SL

Sumant L.  
Content Creator/ Social Media Marketer/ Guest Blogger  
Marketing and Advertising  
Used the software for: 6-12 months

### "Good for Social Media Analytics and Reports"

July 31, 2018

5.0

Pros

I have found this software very handy when we talk about engagement analysis and report generation. It has a very clean user interface to generate reports and get the desired data.

Cons

According to me, social media listening part feature is somewhat needed to upgrade in order to get a complete solution.

Review Source

cM

claudia M.  
social media manager  
Public Relations and Communications  
Used the software for: Less than 6 months

### "Semplice e intuitivo"

February 14, 2023

4.0

Pros

Software semplice e intuitivo. Facile da usare anche per chi ha poca dimestichezza

Cons

Il software è completamente in lingua inglese

Review Source

TK

Tomas K.  
CMO  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Wonderful social monitoring tool"

September 15, 2018

5.0

Pros

Sprout Social rocks when it comes to finding social media advocates for your brand. It's also a very good publishing tool.

Cons

It is one of the many alternatives for social media management and analytics. Our team tried Sprout Social for 6 months but didn't stick with it at the end.

Review Source

LM

Lauren M.  
eCommerce Manager  
Retail  
Used the software for: Less than 6 months

### "Great Social Tool for Start Ups"

October 24, 2018

5.0

Pros

I love the user interface is very easy to navigate and to use. I can quickly make a post and draft it into the calendar in order to review my monthly and weekly social schedule. It helps with planning social posts too and they have a feature where you can discover content in your industry!

Cons

I wish I could add notes to the calendar and print a monthly view of my social plan, or have a sharable link for other teams to be able to see my social plans in real time.

Review Source

CL

Cindy L.  
Community Manager  
Computer Software  
Used the software for: Less than 6 months

### "Works great for multiple brands!"

January 3, 2019

4.0

Easy to use for a first time Social Media manager

Pros

Love the calendar view which gives you a visual of the actual posts and being able to duplicate posts for other social networks.

Cons

Unfortunately you can'tt schedule auto publishing with more than one image or to Instagram stories. Hopefully this feature will come soon!

Review Source

JS

Jacek S.  
Web Technical Consultant  
Information Technology and Services  
Used the software for: Less than 6 months

### "Social Media in a new robe"

July 12, 2019

4.0

Pros

One of our customers had used it, so I had a chance to manage it - what I think, it's an extraordinary tool to customize Instagram and Facebook data and display it easily on the site.

Cons

I find the deploying this to a site is made in an obsolete way, which should have been improved to the newest standards.

Review Source

RT

Richard T.  
Inbound Marketing Manager  
Music  
Used the software for: Less than 6 months

### "Great social media manager"

February 5, 2019

4.0

Pros

Enjoyed using this tool for an overall social media manger.

Cons

Would like more deeper analytics and reporting.

Review Source

NR

Natalia R.  
Insights Specialist  
Marketing and Advertising  
Used the software for: 6-12 months

### "Good platform, some of the data is not accurate"

March 2, 2022

5.0

Pros

It's easy to use and an easy way to have all platforms on one website

Cons

You can't select a specific window of time you want to compare the data to

Review Source

SW

Shawn W.  
Music  
Entertainment  
Used the software for: Less than 6 months

### "Sprout no help"

May 21, 2020

3.0

I didnt care too much for it at all boring scene of doing anything for music

Pros

Cheap price for help but no help it is not good sorry I cant say good about it at all dead end work for promo

Cons

I did not like it due to miscommunication no true facts on promotion contest rigged and keep taking money

Review Source

LP

Lori P.  
  
  
Used the software for:

### "Easy and beautiful"

February 2, 2012

4.0

I have been using SproutSocial for my business and it has boosted my customer relation a lot. Why I like it? - it creates easy and beautiful reports - it is affordable - You can compare yourself with your competitors - it is customizable

Pros

They give you give a 30 day trial on any of their services.

Cons

Some of the features are slow

Review Source

colleen G.  
Sports Consulting  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "LOVE SPROUT SOCIAL!"

April 21, 2017

5.0

I've been struggling with some of my social media management for my small business and sprout social has been a fantastic resource and helped me learn and be productive.

Pros

easy to use. great resource. lots of free resources.

Cons

nothing so far.

Review Source

MB

Meredith B.  
Marketing & Events Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Sprout really helps with social marketing across all platforms. "

February 1, 2018

5.0

Pros

It's extremely easy to schedule posts ahead of time, which is very convenient for my schedule. I also love looking at the reports on how the posts did across all channels. That has been very beneficial for our team moving forward. Overall, the service is worth the price you pay up front.

Cons

Posting to Instagram is a little more difficult, seems like it should be streamlined more for the price you pay for this service.

Review Source

VR

Verified Reviewer  
Account Specialist  
Computer Software  
Used the software for: Less than 6 months

### "Social media management made easy"

December 8, 2018

5.0

Pros

Easy to set all social media posts and engagement in one platform

Cons

The UI needs to be updated more frequently, but that doesn't take anything away from the benefits of the platform.

Review Source

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