# Page 24 | Sprout Social Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 24 - Is Sprout Social the right Social Media Marketing solution for you? Explore 606 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/121447/Sprout-Social/reviews

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Sprout Social

4.4 (606)

[View alternatives](https://www.capterra.com/p/121447/Sprout-Social/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 24 - Reviews of Sprout Social

## Showing most helpful reviews

Showing 576-600 of 606 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NG

Nicole G.  
Social Media Manager  
  
Used the software for: 6-12 months

### "Provides excellent hashtag tracking tools "

February 19, 2018

4.0

Pros

The hashtag tracking tools are excellent as well as set out beautifully in well designed reports, easy to use.

Cons

it is very costly and can be difficult to justify the cost against the features that are available.

Review Source

SJ

Sagar J.  
senior digital marketing lead  
Automotive  
Used the software for: Less than 6 months

### "Good alternative to hootsuite"

February 11, 2020

4.0

Pros

\- Pricing: much more affordable than hootsuite - Simple set up and connection to multiple social platforms - Automated detailed reporting

Cons

\- Still a little buggy: social profiles can disconnect within the software anytime and you have to re-connect all in order to continue your scheduled posts

Alternatives considered

[Buffer](https://www.capterra.com/p/143492/Buffer/)[CoSchedule Marketing Suite](https://www.capterra.com/p/158290/CoSchedule/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

Reason for choosing Sprout Social

Better combination of pricing and features

Review Source

RR

Rich R.  
Customer Service Manager  
  
Used the software for: Less than 6 months

### "I have limited experience with this software, but overall, I think it is good. "

September 11, 2017

4.0

We can efficiently manage our social medial presence.

Pros

The notification that you have a task assigned is very nice. We can easily reply to customer social media requests in a timely manner

Cons

I sometimes get confused as to what I am responding to. I posted a reply to a user today and I found my reply in a conversation chain that I was not a part of. I found that to be confusing.

Review Source

MS

Melissa S.  
Business Intelligence Specialist  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Sprout Social is awesome!"

April 24, 2018

5.0

Insights from all of my social media pages in one location

Pros

What I love about Sprout Social is that I can see how all of my social media pages are doing in one location, and it has very insightful reporting!

Cons

There's not much I don't like about this software. If I had to pick one thing, maybe it would be nice if I could export stats from all social media outlets into one export.

Review Source

JM

Jennifer M.  
partner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Nice platform but we needed a more affordable solution..."

November 27, 2018

4.0

Pros

Initially I switched to Sprout Social just to see if we would like it better than Hootsuite. The interface is nice and the features were more robust.

Cons

Honestly when it came time to decide which one we would continue with the only negative for Sprout Social was their pricing. We are a small business with limited social needs and it basically came down to cost for us. Hootsuite was just more affordable.

Review Source

ML

Morgan L.  
  
Marketing and Advertising  
Used the software for:

### "null"

June 3, 2019

5.0

Review Source

HH

Hope H.  
Social Marketing and Brand Communications  
Design  
Used the software for:

### "null"

September 4, 2018

5.0

Review Source

BW

Brendon W.  
  
  
Used the software for:

### "null"

October 1, 2018

2.0

Review Source

WF

Weldon F.  
Managing Director  
Information Technology and Services  
Used the software for:

### "null"

July 28, 2017

5.0

Review Source

DG

Dean G.  
  
  
Used the software for:

### "null"

March 24, 2018

5.0

Review Source

KS

Kareya S.  
Social Media Manager  
  
Used the software for:

### "Awesomeness! But pricey"

November 9, 2016

5.0

We love Sprout Social, those trend reports are to die for! Unfortunately, as much as we love it, there could be changes - parts could be more organized and it is very expensive for a midsize agency.

Pros

Awesome reports!

Cons

Expensive.

Review Source

VR

Verified Reviewer  
Plant Superintendent  
Mining & Metals  
Used the software for: Less than 6 months

### "Sprout Concept"

February 15, 2019

2.0

Pros

Can be linked to other devices for monitoring health. Discusses health.

Cons

The constant blogging to gain points. The constant notifications.

Review Source

CD

Christine D.  
Clinical Psychologist and Director  
Medical Practice  
Used the software for: Less than 6 months

### "Trying it out"

April 21, 2018

5.0

Pros

Sprout social is great so far. We have only used the basic version but was really helpful for hashtags and picking up trending topics in order to best choose our marketing strategy. This is really all we need for now.

Cons

Sometimes our scheduled posts don't post to Face Book, so we are always double checking with is a bummer!

Review Source

PN

Paul N.  
  
  
Used the software for:

### "Great product, if a little expensive"

December 7, 2016

5.0

A fantastic social media monitoring and publishing tool, with great support. It is quite expensive though which means we might struggle to roll it out across the entire organization. But highly recommended.

Review Source

BO

Brooke O.  
  
  
Used the software for:

### "Better than hootsuite"

December 3, 2016

4.0

Sprout social is easy to use and has a great interface and reporting functionality. I find it more user-friendly than hoot suite and to have more reporting functionality that I can copy into my reports.

Review Source

VO

Vincent O.  
Analytics & Reports  
Information Services  
Used the software for:

### "Best social tool for connecting with customers"

April 15, 2017

5.0

We chose sprout social because there are so many great features about it. In built Customer Relationship Management system is our most favorite. We use it daily

Pros

awesome Analytics & Reports

Cons

none

Review Source

NG

Natalie G.  
  
  
Used the software for:

### "Very good tool"

November 3, 2016

4.0

I think it is great to use as a beginning social media tool. It is fairly easy to learn. I appreciate that they do update the software but would love to get more ways to measure effectiveness.

Review Source

MR

Mario R.  
Owner  
Consumer Goods  
Used the software for: Less than 6 months

### "Social Media Management made easy"

March 6, 2018

5.0

Pros

Easily assign team members with tasks and schedule content to multiple platforms. Reporting is also a great resource for quick insights and metrics

Cons

The scheduling and publishing process for new posts can be frustrating and could be more user friendly.

Review Source

CL

Claire L.  
md  
Marketing and Advertising  
Used the software for: Less than 6 months

### "We have saved so much time using Sprout social!"

August 4, 2022

4.0

Pros

First things first, they have all of the analytics and features I need to keep track of our social platforms.

Cons

I wish they had features where we could auto post reel content and psot to other platforms but I guess that'll come when they are allowed.

Review Source

MM

Maria M.  
Business owner  
  
Used the software for: Less than 6 months

### "My social media go to"

May 1, 2018

4.0

Pros

Great to keep all of social media in one place and helps to schedule with programs that don't have the function

Cons

I wish there were more ways to preview posts before they go to the platforms that I could be sure everything looks how I want it to

Review Source

TS

Tom S.  
Biddable Media Executive  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Easy to use with advanced, professional features"

August 25, 2017

5.0

Pros

It is very easy to pick up and as someone who had never used it prior to joining the workplace, I picked it up very quickly. It features everything you could need and clearly separates private messages from public posts.

Review Source

TP

Tess P.  
Account Executive  
  
Used the software for: Less than 6 months

### "Great Software for Social Media Marketers!"

June 28, 2017

4.0

Pros

This software offers a lot of functionality and it is intuitive to use. I also really enjoy the clean look of the user interface.

Cons

The cost is a little high to include entire teams on the product. It's no one's fault but I wish Instagram scheduling was a thing.

Review Source

MD

Mary D.  
Owner  
  
Used the software for: Less than 6 months

### "Social management made easy"

March 17, 2018

4.0

Pros

Sprout social makes social media management easy for businesses. Smart inbox is the best thing about this software.

Cons

Managing messages could be more intuitive. This software can get exspensive for smaller businesses.

Review Source

SP

Stacy P.  
Counselor  
  
Used the software for: Less than 6 months

### "Makes managing your social media platform easy!"

May 25, 2018

5.0

Pros

It has impressive reporting capabilities and aligns your social media platform with the right users!

Cons

Some advanced features are not accessible to smaller enterprises, which may be something useful for some.

Review Source

TK

Ted K.  
Owner  
  
Used the software for: Less than 6 months

### "Works!"

March 13, 2017

5.0

We saw the demo and was immediately hooked! It was a great find and the value is great!

Pros

The functionality is impressive, and the customer support is second to none.

Cons

In a different city than us, but otherwise fantastic.

Review Source

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