# Retail Plus Point Of Sale Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Retail Plus Point Of Sale the right Point of Sale solution for you? Explore 27 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/121464/Retail-Plus-Point-Of-Sale/reviews --- Retail Plus Point Of Sale 4.4 (27) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 24th, 2025 # Reviews of Retail Plus Point Of Sale Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews BR Bob R managerRetail, 11 - 50 employeesUsed the software for: More than 2 years. “The database structure allows us to easily integrate with our own inventory management software and our online store. “ November 19, 2021 JH Jason H owner operatorRetail, 2 - 10 employeesUsed the software for: More than 2 years. “The biggest problem we have with the software is the way the program "creates a purchase order", I always pick the Supplier I want to order from but the software likes to pick the supplier with the cheapest cost, so i am constantly changing the supplier for that part back to the supplier I want to order from.“ November 3, 2021 LW Laura W OwnerFood Production, 2 - 10 employeesUsed the software for: More than 2 years. “It is the mosy reasonably priced software available for small businesses.“ November 8, 2021 WS Wendy S ownerRetail, 2 - 10 employeesUsed the software for: More than 2 years. “When the inventory is changed, the pricing gets screwed up; either everything is rounded to the nearest dollar or the decimal places are 10 digits long.“ October 27, 2021 TE Terry E PresidentRetail, 2 - 10 employeesUsed the software for: More than 2 years. “This will give a false cogs value if it is not possible to recover the original cost.“ November 8, 2021 ## Showing most helpful reviews Showing 1-25 of 27 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Laurel E. Founder & Owner Hospitality Used the software for: 2+ years ### "Affordable & Simple Point of Sale" November 25, 2021 5.0 Our little shop manages retail sales as well as services thru this POS. It's perfect. Pros The product is very easy to use. Our team are not overly highly computer savvy and we are able to use it pretty much flawlessly. It's made a big difference in our operations. Cons I would like there to be a report to run for seeing all our accounts receivable. Review Source JH Jason H. owner operator Retail Used the software for: 2+ years ### "Best POS for the price I could fine." November 3, 2021 5.0 I like Retail Plus enough to use it for the last 10+ years and will be using it for another 10+ years if all goes well. Pros We have been using Retail Plus for the last 10+ years starting with version 2.5. The best features for us are the inventory and ordering systems and of course we can not forget about the sales screen. Installed all version myself on 4 pc's, 1 main and 3 workers. Cons The biggest problem we have with the software is the way the program "creates a purchase order", I always pick the Supplier I want to order from but the software likes to pick the supplier with the cheapest cost, so i am constantly changing the supplier for that part back to the supplier I want to order from. Reason for choosing Retail Plus Point Of Sale I choose Retail Plus Point Of Sale after looking at more then a dozen other products, because at the time it was the least expensive solution with the most to offer. Review Source MH Matt H. Owner Retail Used the software for: 2+ years ### "Retail plus 5.0 review" November 14, 2021 3.0 Overall its been very user friendly Pros Simplicity, and price, its very easy for a new employee to navigate Cons Its not the best for a large charge account customer base. Review Source Response from True North Computer November 28, 2021 Hello Matt, Thanks for your comments. Retail Plus does basic invoicing but is mostly focused on counter sales and web commerce. If your business has a lot of on-account customers you may wish to use something purpose-built like Quickbooks. BK Baldwin K. Owner Retail Used the software for: 2+ years ### "Retail Plus is Great!" November 9, 2021 5.0 Pros Inventory management and POS features makes software a must for our business and has been very reliable for us for the last 15 years of use. Also easy to use and to maintain. Cons I think the only con about this software is the yearly subscription fee. But I guess it helps improve the product. Review Source BR Brianna R. Owner Food & Beverages Used the software for: 2+ years ### "Variety store - review" October 13, 2021 4.0 Pros The software is easy to use, and easy to teach to new staff. Shortcuts with the F keys make completing transactions much quicker. If I had a touch screen monitor, it would be even better. Cons I don't like how this software is meant to be used with a touch screen monitor. When using the fastkeys, we must use a computer mouse, which is more time consuming. My biggest negative with this software is the inability to properly manage inventory levels when offering a "2 for" deal. For instance, we sell Monster energy at 2 for $5. I have to create my own barcode for the deal, which means the inventory for each flavour of beverage is not deducted when completing the sale. It would also be nice to have an option to change inventory numbers to a group of products all at once as opposed to individually. When you have 1000's of skews in my type of store, makes inventory management time consuming. Review Source BK Bill K. Owner Retail Used the software for: 2+ years ### "Great Software for all size businesses" January 6, 2023 4.0 The experience has been great and all new staff seem to catch on very quickly. This is why I've been buying the license for many years. Pros I found this software to be extremely user friendly. Anything you may want can be found by just looking at the drop down lists. All the different reports are great. Cons No real cons that I'm aware of. My staff have had the occasional freeze up but that could be related to something else. Reason for choosing Retail Plus Point Of Sale Ease of use, reporting that was important to me and the price seemed excellent value for the money. Also, I appreciated the great help I was given when first purchased. Actually, anytime I've had an issue it has been resolved in a timely manner. Review Source BR Bob R. manager Retail Used the software for: 2+ years ### "Compatible software" November 19, 2021 5.0 It is a stable and reliable Point of Sale solution that we have been using for many years. Actually since the days of DOS. We have grown as a business and we are happy that Retail Plus has evolved as well. Pros We use Retail Plus exclusively for 7 Point of Sale stations. There are many features built into Retail Plus, such as product kits, product size matrix, customer bonus points, etc. The database structure allows us to easily integrate with our own inventory management software and our online store. Cons As our business evolves there will always be additional features that we would like to see in the software. Right now, we would like to have the option of setting purchase quantity limits for some products that are in short supply. Also we would like to be able to offer customers the option of receiving "green friendly" email receipts instead of printed receipts. Reason for choosing Retail Plus Point Of Sale Compatibility with our own inventory software and very reasonable price. Review Source JK Jane K. Owner Retail Used the software for: 2+ years ### "STRAIGHT TO THE POINT of sale..." November 13, 2021 5.0 The easy day-to-day usage together with the excellent inventory input and control features makes for a straight-forward and dependable product. With so many other variables in retail sales, it is a joy to have a worry-free POS system! Pros Retail Plus addresses the key needs of a small retail shop. Straight-forward and easy to install; clear and concise in application; great inventory control features. Cons Have no negative issues with Retail Plus. Reason for choosing Retail Plus Point Of Sale All the basic needs of a retail POS system were covered in a fluid and coherent way. The cost was very appealing relative to other offerings. Review Source RQ Ron Q. Owner Arts and Crafts Used the software for: 2+ years ### "A small business owner's take on Retail Plus " October 27, 2021 4.0 I'm sure that there is much greater use for this program that we are not taking advantage of. There are some minor usage issues but not really anything that would cause me to swith to another system at this time. Pros It is very easy for staff to use and quite intuitive Cons Some years after having purchased our program we were surprised by being served with an annual fee. Review Source Response from True North Computer November 28, 2021 Thank you for being a long-time user, The annual support and licensing fee was implemented with a new version of the software back in 2012. The big recession caused a big industry shake-out and we had little choice but to charge more but it's still the best deal around. TE Terry E. President Retail Used the software for: 2+ years ### "Small Business POS/Inventory management" November 8, 2021 4.0 We have used Retail Plus for over 8 years and have been very satisfied. Support has been quickly and effectively provided on the few problems we have experienced. Pros Ease of use, speed of system and a very good cost savings. Cons My only complaint is about returns. The system defaults to backing out the cost of goods on any return regardless of whether it is returned to inventory. This will give a false cogs value if it is not possible to recover the original cost. Reason for choosing Retail Plus Point Of Sale Cost and convenience. Review Source Response from True North Computer November 28, 2021 Hello Terry, Thank you for your comment. I will investigate and see if anything needs to be adjusted. MA Marwan A. Owner Retail Used the software for: 2+ years ### "Great for the price" November 13, 2021 5.0 Great nothing short also customer support is easy to reach and communicate with Pros How easy and reliable it is I learned in a short period of time Cons I can’t say anything bad about it, it has alll I was looking for in a pos Switched from [Retail Plus Point Of Sale](https://www.capterra.com/p/121464/Retail-Plus-Point-Of-Sale/) It was old system Review Source MW Michael W. MGR Sports Used the software for: 2+ years ### "Day in the Life of a Retail Scuba Shop!" October 27, 2021 5.0 Excellent! Only had a couple issues in all these years and were quickly resolved with phone support! Pros Ease of use, reliable. Easy to categorize inventory for Departments. Tracking of Customer purchases! Cons For Our type of Business, Scheduling of Training / Classes and Calendar functions would be amazing! Reason for choosing Retail Plus Point Of Sale Got to try a free download to actually SEE product functions. Review Source MT Mark T. Owner Food & Beverages Used the software for: 2+ years ### "Problematic " November 17, 2021 3.0 Had problems and the only support was it must be my computer. Even though its brand new. Just restore from recent back up. Yesterdays backup is no good either because its been corupt for a week. Even tho says backup succesful Pros It was a Local Island Company . It was easy to install. Cons Program Crashes all the time. Searching Items it crashes. It may work ok with a couple hundred items. I have about 3000 items and it cant deal with it. Reason for choosing Retail Plus Point Of Sale It was a local company. I thought the support would be better. Review Source Response from True North Computer November 28, 2021 Hello Mark, 3000 items would still be considered a fairly small inventory. Chronic problems often indicate a computer contains malware. Please run the virus scanner and remove the web browser from your point-of-sale, and avoid AG Andie G. Business Owner Retail Used the software for: 2+ years ### "Great, easy to use product." October 13, 2021 5.0 I have enjoyed using Retail Plus, I appreciate that I get the developer when I contact support, and that he is always knowledgeable and easy to work with. I am looking forward to the challenge of linking my e-commerce website in the near future. Pros Easy to setup, use, and manage, with great support if you get stuck. Cons I have no specific issues with this software. Reason for choosing Retail Plus Point Of Sale I didn’t want a cloud-based program, only local. Review Source PH Pamela H. owner Retail Used the software for: 2+ years ### "Easy to use POS software" October 30, 2021 5.0 I am not too tech savvy. Retail Plus Point of Sale was easy to set up. I called customer service when I had questions and the response was quick and helped me resolve my issues. Easy to train new staff and has all the features needed for a small business. Pros Easy to set up and use. Perfect for a small business. Cons No cons we are happy with the software. Review Source WS Wendy S. owner Retail Used the software for: 2+ years ### "Review" October 27, 2021 3.0 Pros It's easy to use for sales and overall bookkeeping -monthly sales etc... Cons When the inventory is changed, the pricing gets screwed up; either everything is rounded to the nearest dollar or the decimal places are 10 digits long. I've had sales come out of the wrong place in the inventory; sold X, inventory says I sold Y. I have contacted you about both problems in the past and received no help. Reason for choosing Retail Plus Point Of Sale Only one I could find that had two taxes Review Source Response from True North Computer November 28, 2021 Hello Wendy, Odd results are often caused by file corruption. Please run the "Rebuild" command. If the problem is not resolved please call me personally (250-538-2150) and we will get to the bottom of it. RC Rick C. Owner Retail Used the software for: 2+ years ### "Hickory Creek Brewing" October 13, 2021 5.0 Easy point of sale that help me with my tax reports and daily monthly and yearly sales Pros Easy to use and could expand it way beyond what I use it for. Not flashy or heavy so it functions nicely on older computers Cons License renewal can be burdensome but not at the fault of the vendor I just need to slow down and read. Every year when I renew I mess it up but support is awesome and they fix what I cant Review Source TM Tim M. Owner / Manager Consumer Goods Used the software for: 2+ years ### "Quality POS" October 13, 2021 3.0 We really like it. Pros Ease of use for all staff. It keeps inventory under control. Cons Some bugs that we still don’t have fixes for. Still can’t reprint a receipt for our customers. Review Source Response from True North Computer November 28, 2021 Hello Tim, I'm aware that an older version had a printing bug in it. Call us and we will upgrade you free of charge. JC Jose C. Co-owner Alternative Medicine Used the software for: 2+ years ### "Inexpensive and easy to use " December 18, 2021 5.0 We had a different software that needed to be fixed and upgraded a lot, a lot more expensive and complicated, since we switched several years ago all these issues are a thing of the past Pros Cost, usefulness and easiness to teach the new employees, normally in a couple of hours Cons Removed the time clock, the screen is kind of small, it could be larger Reason for choosing Retail Plus Point Of Sale Cost Review Source SB Susan B. owner Retail Used the software for: 2+ years ### "How it Heips my Business" October 13, 2021 5.0 Very helpful once I learned how to use and am still learning its potential Pros Daily use for point of sale .Keeps track of our inventory on daily and yearly basis Cons There are still many features I am learning about Not really a con but a pro for me and the product Reason for choosing Retail Plus Point Of Sale I was informed of product from another retailer She showed me how it functioned Because of my limited use of such systems I felt I could master this Review Source SL Shannon L. Owner Retail Used the software for: Less than 6 months ### "New user review" December 3, 2021 4.0 Pros I love the customer account and loyalty program. I appreciated that the company could import my current inventory list easily. Cons The response time on help questions is a little slow. I do not like that there are no easy ways to undo a transaction (as in accidentally posting a shipment twice) one needs to go in and ,manually adjust quantity on hand for each item. I have not found a way to view an entire transaction to alter it if the wrong item was sold or the customer quickly changed their mind Review Source Response from True North Computer December 7, 2021 Hello Shannon - If you try to post a shipment twice you will get an "Are You Sure" dialog on the screen. But if you say "Yes" then there is no way to undo it. Also - to review a transaction receipt just press "Pay / More Options / Preview". CL Craig L. owner Mechanical or Industrial Engineering Used the software for: 2+ years ### "good product" December 2, 2021 4.0 we like the program, would not change Pros record keeping, inventory tracking is great Cons processes to retrieve reports has too many step to take Reason for choosing Retail Plus Point Of Sale recommended Review Source AW Amy W. Administrative Assistant Non-Profit Organization Management Used the software for: 2+ years ### "Great, easy to use" November 19, 2021 5.0 We have used Retail Plus for probably 8 years or so and it was easy to set up and easy for our staff to learn and use. Pros The best thing about Retail Plus is how easy it is to use. Cons There is nothing we like the least about this product Review Source LW Laura W. Owner Food Production Used the software for: 2+ years ### "Retail Plus POS" November 8, 2021 3.0 It has been very helpful to my business. Pros It is the mosy reasonably priced software available for small businesses. Cons Discounts are not displayed individually. If you make a mistake, it is awkward to delete that mistake. Review Source Response from True North Computer November 28, 2021 Hello Laura, You can apply discounts to individual items or to the entire sale. Make sure you are using the appropriate one. Call us and we can walk you through it. SI Seth I. Owner Retail Used the software for: 2+ years ### "Affordable, easy to use" November 15, 2021 4.0 Pros Easy to use. Inexpensive compared to other software. Cons Had some data loss before. Was due to converting from one computer to another. Review Source Response from True North Computer November 28, 2021 Hello Seth, If you need to change computers again give us a call and we will do it for you via remote sessions. Similar Products Featured ## Related categories [Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Consignment](https://www.capterra.com/consignment-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.