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mPower Beverage Software is not a one size fits all point of sale package. mPower is designed specifically for beer stores, wine stores, and liquor stores it is all we do. mPower offers an extremely quick cash register, integrated credit cards, remote access, touchscreen capability, e-commerce integration, and PCI compliance. The software can be installed on tablets for functionality such as inventory adjustments, ordering/receiving, or line-busting.
Provider
mPower Retail Solutions
Located In
United States
Foundation
1997
Open API
Yes
Deployment
Cloud, SaaS, Web-Based, On-Premise Windows, On-Premise Linux
Training
Live Online, Documentation
Support
24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
mPower Beverage is a point of sale (POS) and inventory control software for liquor stores of all sizes. We can handle the smallest to the largest store. All we work with is beverage retailers.
Content Source: mPower Beverage
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mPower Beverage Reviews
"All in all it will do what it is designed to do, but missing some really useful features. "
Pros: Powerful back office. Inventory management is good. Decent amount of sales information. My list feature is a nice way to do multiple POs. Print tickets feature is nice for printing new price tags on the fly. Multiple SKUs is great for tracking inventory on items you may break up. POS is fairly easy to operate and is probably the easiest part of package to use overall. Remote access capability. Very basic tutorial videos available. Tech support is fairly knowledgeable about how the software works.
Cons: Can be a bit cumbersome navigating the software at times as well as manipulating reports how you need them. Have to call support to get features turned on constantly that should already be pushed out on updates or should've been installed initially. Updates don't come in regularly. Tech support is not really available 24/7. Often times I communicate by e-mail or have to leave a message. Currently am still waiting for some advertised features to be implemented on our system. No auto generate reports. Very tedious doing inventory updates even with scan inventory feature. Journal only available on POS software. Back office displays transactions in unorganized manner (not by time, just date). Missing a lot of POS features as well that could simplify a manager or owners process. No per employee cash logs without letting them see your sales of the day. Only work with certain credit card processors for integration. No coupon module for abuse tracking, auto scanning coupons. Lately seems tech support is getting frustrated with me. This software will simplify some things and complicate others.
"Review of MPower Beverage (Wine & Spirits)"
Overall: This program has given us the ability to sort through a lot of inventory that is not moving and to keep in stock at all times our fastest movers. We believe it has made a significant difference in our sales. Once learned, it is not a difficult program to use. The staff at MPower is extremely responsive to requests to changes in program reports, etc.
Pros: Purchase orders made easily - I like the fact that I can create a "my list" during the course of the week; add products to it; delete products that we decide not be primary buys for the week; and then "click" it right into a PO with the company who handles the product. Ability to make notes on the PO for the receiving personnel; ability to track movement of a product for ANY given period or day; report of percentage of m/u from all suppliers; ability to report product movement within a department in order to determine which products move faster
Cons: Difficulty in finding a product that might be duplicated with the same Item #. Once found, there is a little bit of difficulty in deleting it from inventory.
"Excellent POS Software "
Overall: The technical support team is extremely responsive each time we call with an issue. The price of this software, along with the invaluable support offered at an annual fee, and the daily back-up is a bargain! We definitely will be continuing with this software.
Pros: Easy to use, versatile reports, history reporting across all departments, technical assistance is provided timely.
Cons: Integration with credit card processing through VANTIV. We have had numerous issues with this credit processing company regarding rate fees changes without any given notice. Further, we do not like the confusing display on the credit card processing machine. It is unlike any other retail store that we have found.
"The Retail Package is a very user-friendly program that is versatile."
Pros: The vendor is there is help assist in your setup and initial training. If you have problems or questions after the initial training, they are very willing to continue assistance until you have a better understanding.
Cons: So far there is nothing I have found in the program that I do not like. It is very adaptable and versatile to change, when certain circumstances or sales arise that are not in the initial setup.
"Great software and fantastic customer support "
Overall: We have only 2 1/2 months of use but we are very satisfied with the product and support we can call the help line 24/7 and someone will always respond timely
Pros: Ease of use
Cons: A little slow in finishing the transaction but otherwise a great system