Who Uses This Software?

Youth sports clubs and leagues for any sport in the United States. We help volunteers, administrators, and organizers save time running their organization and thousands in registration costs.


Average Ratings

88 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $0.01
  • Pricing Details
    Our software is 100% FREE for life. No contracts.
  • Free Version
    Yes
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Blue Sombrero
  • www.bluesombrero.com/
  • Founded 2002
  • United States

About Blue Sombrero

The leading provider of 100% FREE online registration, sports websites and league management tools for youth sports organizations. Backed by DICK'S SPORTING GOODS, our all-in-one product covers online registration, websites, scheduling, communication, reporting, and more - all under one roof.


Blue Sombrero Features

  • Background Screening
  • Donation Management
  • Equipment Tracking
  • Facility Management
  • Game Results Tracking
  • Online Registration
  • Scheduling
  • Team Assignments
  • Volunteer Management

Blue Sombrero Reviews Recently Reviewed!


Best decision made for our little league orginization

May 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, comprehensive and free league management software. Vendor is constantly adding new content and features. Offers a lot of flexibility for entry level website administrators as well as advanced webmasters. The technical support is the best I've experienced in 20 years of service. Email or phone and you will get your issue resolved in a fast, professional (and sometimes quirky) manner.

The software has allowed our baseball/softball league to easily manage hundreds of registrations year after year, including all the pains that come with a youth sports program. We can add, remove, refund and move registrations around with ease. Team building and scheduling is a breeze. Best of all, the system automatically updated parents when changes are made thru their team portals, email or text.

I would highly recommend this product.

Cons: It wasn't around 5-6 years earlier. Cant image all the time and aggravation that could've been avoided! ;)

Overall: Dont know where to start, its a long list...

Free customizable website

Online player registration system

Volunteer registration system

Order management

Team creation and management

Easy to use game/practice scheduling system

Customizable reports for league, players, finances and more

League wide or custom targeted emails and texting

Free online apparel store with custom graphics

And tons more...

Solid program to help manage our league

Nov 28, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The software is very modular and easy to get a basic product up and running that is very good. As we become more familiar with the software, we were able to improve our web site. The backend management is very good for managing users and registrations. It is also designed with security in mind to control access to different users. There is a great deal of flexibility in creating custom questions.

The support has been tremendous! The admins respond very quickly with answers and are very clear in their response. They work the issue quickly and efficiently while describing the software so it becomes easier to use in the future.

Cons: We have a baseball / softball program. The software is mostly focussed on overall league management and does not tailor to specifics of our sport very well. Specifically referring to statistics and pitch count management. Blue Sombrero provides several good reports, but is not very user friendly when trying to create ad-hoc reports to answer questions not anticipated by the report designers.

It has been educational, overwhelming, inspiring and helped motivate our program growth.

Jun 27, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It definitely comes with some learning barriers but after some research and knowing where to go for answers it has been the best tool we have been able to offer to our parents. The availability, convenience and ease of access is wonderful along with the wide range of customization options. We can get the word out to a large group of people quickly, professionally and will little effort. Our coaches are thrilled about the Team Pages and being able to communicate with their players and parents so information that was normally printed and handed out is never overlooked, forgotten or mistakenly gets thrown away.

Cons: The only thing I would say that I like the least would be the lack of information bubbles while managing content of a page or how to add hyperlinks, what a URL is, etc without having to always reference the support page and search for an answer based on whether you asked the right question or used the right keywords. For anyone who does not have technical or computer experience wouldn't know what most of the stuff that is required when building your website. Other than that, it was an amazing learning experience and I have a new found curiosity for the IT world.

Top Rated Customer Support and User Friendly

Feb 26, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It is user friendly - no web design or programming experience necessary.

Customer support via phone, email or online Is great! They are responsive and solve the problem.

It lets parents know exactly what programs are available for their players as soon as they log in.

We have plenty of flexibility to design the registration and payment plans to fit our requirements - we are not limited to a few basic templates.

The price can't be beaten!

Cons: The website requires a rotator with 4 topics and we typically don't ever need more than 2-3 so the last one or 2 are always just unneeded filler.

We are only able to list one main contact on the home page.

Every. Single. Save. Requires the page to refresh. It can be a pain.

I wish the report exports would save as the name of what is being exported instead of something generic.

Working with the BS team and implementing the software was excellent.

Apr 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The Blue Sombrero application has been a great tool for helping organize our school's team sports, clubs and camps. The Blue Sombrero team has been very active and supportive throughout the implementation process. The application was very easy to configure and had it running in just a few days.

Although we are in the beginning stages of use and implementation, we have already recognized the positive impact it has had on managing the registration process and centralizing communications for our coaches and teams. We have also been receiving positive feedback from our parents and participants.

I did forget to mention that these great tools are offered at a spectacular price....FREE! This was definitely a huge advantage when working with a limited budget. We look forward to a continued partnership with Blue Sombrero and Dick's Sporting Goods. Great job!

Cons: As of right now, I cannot find a way to modify the status of events (canceling) from the mobile application. This would be a huge benefit for coaches and administrators so they can cancel events on the go.

However, you are able to send messages (email/text) from the mobile app to notify participants of schedule changes. This works, but would be easier to update the status.

Vendor Response

by Blue Sombrero on April 12, 2018

Thanks, Brad! We are so excited to hear that we have had such a positive impact on your program

May be good for youth sports, overly complicated for everything else.

Dec 28, 2018
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: -Free

-game scheduling and game notification emails

-discount codes

-donation option on checkout

Cons: -over built (it needs a major simplifying UI overhaul). We had to spend hours creating an in-house training manual for our staff on how to setup a league and manage it.

-sold by support on implementing use for adult leagues, it never happened after 3 years and assume it is dead now

-simple fixes could make this work for everyone. For example, I recently set up foxy cart for donations and they have a whole configuration section on language. I asked for two UI changes more than once years ago that are still important #1 discount codes and team codes need different names...team "ID" makes more sense. Users get confused between the two. The other is changing the name of "coaches" to "captains" for recreational leagues. We also have numerous users get lost on the volunteer/coach section altogether and then they give up.

-no support for alternate payment accounts (Stripe for example would be helpful)

-Verifying standings is hard to get to. I have to go to team central, which isn't always easy an admin. Then look for any ties and manually break them, since the system doesn't usually get them all right.

-It would be nice if discount codes could have a percent off or a giftcard option.

Overall: Blue Sombrero was very exciting when we first started and their was hope of it being able to work for adult recreational leagues. We've become disenfranchised with the over complexity of the system as it adds more features and tools for youth leagues and never fixes the issues for adult recreational leagues. Also, it greatly needs a UI simplification. Our users are lost on the volunteer registration process, but it also doesn't make sense for recreational league. It has become overbuilt on features and no longer user friendly. Slow down the development and focus on the end-user and administrators experience (SIMPLICITY). And the new team manager app doesn't appear to be connected at all to bluesombrero, which was very confusing. You have a power house of useful tools that could be leveraged better if you could develop a way for admins to customize the tools to work for them. GIve us more control and it could still be fantastic.

Another feature to consider is adding a rewards or gamification for repeat playing. Giving admins the ability to disable multiple registrations per account (our adults aren't signing waivers, because their girlfriends/captains are registering on their behalf, creating a liability issue).

At present, we're looking at shifting to an in-house simplified registration system, since we don't think Bluesombrero is going to work for our expansion plans.

---The support staff has always been fantastic and super responsive. That is definitely fantastic!

Website Setup / Updates

Mar 30, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This software was used after having a very outdated website. I chose this program through Dicks Sporting Goods because of the good reviews I heard about it. After getting into the product, I found that it was not very difficult to use. It included some very nice platforms to choose from and implement for our youth football program. It is very user friendly and the mobile version is also easy to use.

Cons: The software is a little restrictive in what you can use on it. By this, I mean that the only templates you can use are the ones that are loaded into the program. You cannot change the template to something other than what are in the program using HTML Codes. Most people would not even need these though because there are quite a few to choose from.

Overall: Overall, this was a GREAT UPGRADE over the old platform that our youth football organization used. It is clean looking and very up-to-date with what users need and want right now. It is interactive for the users and provides some great functions for our organization.

Excellent transition to the system and excellent support. This software has been a tremendous help

Jun 08, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the flexibility of the registration software and the payment processing piece. The website piece is simple and easy to use. Reporting is excellent.

Cons: The app freezes up often. The functionality of the app is just OK. I also don't like some quirks like coaches can't reschedule practices without going through a Division Manager. I'd like to be able to quickly message the parents via the app that would come up as messages on their phone instead of emails. Its also frustrating that the website doesn't allow for the use of iFrames without going through the support desk.

Overall: It completely changed how we organize the league from sign ups throughout the entire season.

Vendor Response

by Blue Sombrero on June 11, 2018

Thanks Jason, so glad to hear our platform has helped your league so much! If there is anything else our team can help with, do not hesitate to reach out to us!

Great value and support

Mar 12, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The software was easy to use and the support was excellent. I like that it got my teams organized and I was able to automate my parents monthly payments. It was easy to move players to different teams the next year.

Cons: It was structured on the financial side so I couldn't change things I needed to change. I needed to add credits and payments for additional things. It had limitations on the feature side but most of it was great.

Overall: It helped me automate my financial things and the calendar helped keep parents stay up with practices and tournaments. They have great customer support and wanted us to be successful.

Capterra loader

Not Plug and Play, but VERY useful when you give it your time and energy!

Jun 05, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software made setting up our registration process so much easier. It allowed us to have specific questions we needed answered made mandatory and then exported them to a spreadsheet. Exporting information was very easy to do and you could include as much or as little info as you needed. Overall a great layout, and a value to our organization as we are able to use this site for free.

Cons: While you don't have to be in IT or a web designer to understand, there is a lot to their website. I'm not so sure it's a con, however there is a good amount of information to digest and set up. If you don't have someone who's tech savvy, this could be a challenge. In our case we've had several "cooks in the kitchen" and still probably aren't utilizing the website to it's full advantage.

Overall: We were able to drop the paid website we had and another ad hoc registration software we used. So we saved money for sure and then also upgraded to a better platform. We also were able to centralize registration and establish one platform for the commissioner to email updates from. In addition, our information is held in a central location for players to easily extrapolate. Also linking our facebook page to the webpage made our branding that much better.

Vendor Response

by Blue Sombrero on June 11, 2018

Hi Michael, thank you for the feedback and review. Happy to hear that we have simplified a lot of the operations for you. If you are ever looking to learn more about what our system can do for you and your board, we have ongoing webinars that you can attend, or our Support Team is always available to answer questions. All the best!

Blue sombrero is counter-intuitive, hard to use, very inconvenient

Aug 19, 2017
2/5
Overall

2 / 5
Ease of Use

1 / 5
Features & Functionality

2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: Its free. You can manage your registration and payment through the site, but so does everyone else. Nothing else stands out about this software vs anything else.

Cons: You cannot login from the www.bluesombrero.com home page...why not?

Once you find a login screen (literally have to google it or search your email), there is not one login screen for all users - you literally have to find the EXACT URL for each team or organization you want to login to...seriously?

Not only that, but you can't login and see all of the different teams your kids play on. Each team is a completely different URL to login! This is so inconvenient and bad design, its crazy.

You cannot use the same username across the different logins/teams. So now I have to have 3 different usernames for 3 different teams...all using the same application (blue sombrero?). Isn't this is what SaaS applications were supposed to solve?

The mobile app does NOT integrate to your iPhone calendar...very inconvenient!

And feels like they are always trying to sell you on "the next program". These sites are meant for parents to help manage their kids sports - stop selling me anything! I will pay you not to sell me anything.

My complaints here are very reasonable because almost all other sports applications have these features. Sites like TeamSnap are built to make your life easy. Blue Sombrero makes your life much harder. Every parent dreads if they get a team invite from blue sombrero. I do not recommend it.

Overall: painful experience

Blue Sombrero is the perfect software for our organization.

Mar 13, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The variety of web page layouts and how everything is crisp and clear. The layouts make the website look updated and visually pleasing to users making our organizations first impression to new players a good one. Registrations are easy to set up and users like the easy way it is set up and allows for partial payments. We run multiple registrations for our regular season, camps and fundraisers all at the same time without anyone getting confused.

Cons: The online store option is not the greatest and wish they had a logo editing option to allow for a logo that has black outline to be edited for if it is placed on a black garment. The text message option is a little difficult to use and get messages out to members as they are not automatically activated when they sign up.

Vendor Response

by Blue Sombrero on March 16, 2018

Thank you for the review and feedback, Brian! Happy to hear about your experience and always good to hear from admins like yourself.

Great Customer Service, provided a quick way to prop up a website for a local youth league

Feb 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to set up, customer service is great, provides a lot of functionality for FREE!! Our league was looking for a solution that wasn't a heavy financial burden. As a small league, we couldn't afford big costs but also didn't want a bare bones product. This software more than covered our needs and was given to us at no cost.

Cons: Not everything fits out of the box, so some things may need to be tweaked for your particular league. If there is any complaint it is that the software can be slow at times. Screens take a little longer to load than others. Also, tweaks to the UI could make updating scores or sending emails a little more user friendly.

Overall it's been a great experience. Much easier than my previous website provider.

Jun 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The countless layouts to choose from. I like to color options and the social media additions. The adding and deleting of information is easy, no real need to create new stuff.

Cons: The roster system. It's too complicated and I end up having to addany of the registrants manually. The process needs to parent friendly.on the front side.

Capterra loader

Great product. Like all software, there is room for improvement

Nov 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like the value. The only costs that you incur are credit card processing fees for online payments. However, it is on par with standard credit card processing fees other systems such as paypal or other sports management software.

The nice features are

- custom registration questions

- multiple family discounts

- pre-generated reports for governing bodies ( eg LittleLeague.org )

- Scheduling tools

- Ability to bulk edit registration open/close dates for all divisions

- Good user role options

- Ability to edit and save the pre-generated reports

- Plenty of layout designs and colors to choose from. Each layout template offers different features for different levels of users.

It is is especially easy to use if you have ever used DotNetNuke.

Overall: Are sales and product team were great. We a very smooth experience with our reps. Scheduling meetings and demos were easy. The tech support team was also good in helping us edit our domain registration.

I have used Blue Sombrero as part of two different youth sports organizations and am very pleased.

Feb 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use out of the, but customizable if you want to get a little more advanced. Can start "basic" and build it out as you get more comfortable.

The online documentation on how to setup different things is excellent (different payment options, plans, discounts, etc...)

Reports give a lot of data.

Online payment saves a ton of time and all the registration data is online. No more paper forms to deal with! We went completely online.

Cons: A few reports could be a little more intuitive, but generally speaking everything you want is there. May just have to dig into some of the advanced options to add fields to them.

Overall: Saved time and it helped automate our player data.

Great experience, start-to-finish

Feb 08, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use. Cost. Availability of the app. Web page editing features. Support team is fantastic.

Cons: Could use a bit more flexibility in the registration customization process, especially for ordering uniforms and such.

Really good experience.

Jun 07, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very user friendly and easy to use. People were able to register fairly easily with very few issues.

Cons: 1. Assigning user roles is tedious. I'm not sure if there is a more efficient way, but finding the coaches/volunteer names in a drop down box that contains every person that registered is a little annoying.

2. We had some issues with people being able to upload PDFs ... 99.9% were user issues.

3. Registering on phones/tablets caused some issues too. Not sure if the site was intended for model use, but it seemed to be a common thread that parents would bring up (unable to register on their phone, but were able to on a computer)

Overall: 1. Ease of use.

2. Reports function was awesome.

3. Coordinators found sorting teams very easy.

4. Some divisions used the stats/websites function and loved it.

Vendor Response

by Blue Sombrero on June 11, 2018

Hi Kevin, thank you for the review and glad to hear you have had a good experience with our platform so far. If there is anything we can help with in the future, do not hesitate to contact our team!

Blue Sombrero has streamlined our player registration and made getting parent and player information

Feb 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The ability to make and track player payments and uniform fees. Easy to read reports for almost everything.

Cons: The 2 step registration for patents can be confusing- 1st creating an account with Blue Sombrero and then the team registration has been difficult for some.

Capterra loader

Good Bang for your Buck

Mar 07, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Hard to beat the price - free makes up for a lot. This software has some very nice features and does make it easy to manage your team or your club. Overall, it's a good software that could be great.

Cons: There are definitely some limitations. How you communicate to your team through their software is not good, the website and email editors are very challenging. However, it's tough to beat the price.

Overall: Overall we are satisfied with Blue Sombrero.

Overall great experience

Jun 16, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of use, good features and options. It incorporates nearly everything into one, registration, website, scheduling, billing, etc.

Cons: Would like more features and flexibility for more advanced users. I have emailed and support is good at giving options and enabling a few things that are not standard features.

I would like to have GameChanger incorporated into this since Dick's now owns GC as well.

Second to NONE!

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The system and the software is extremely easy to use, efficient and direct.

Cons: I can honestly say there is nothing about the system that I do not like. It has been crucial in the success of my business.

Overall: Every representative I have spoken to since opening my league has been extremely knowledgeable and helpful when guiding me through the process. My business would NOT be where it's at today without Blue Sombrero.

Best product for the overall package

Jan 15, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Theme templates, registration programs, price of course, lots of effort in support and assistance through chat email and webinar

Cons: Wish elements in a theme could be edited or changed, would be great to add a page element to an existing theme or to alter the order of elements on the home page of the website

Overall: Saved the association money and got a great looking website

Great product and great support!

Feb 14, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of use. The various functional areas compliment each other well. For example, creating custom emails for different user groups is robust and easy.

Cons: Some automated tasks are too rigid and can't be modified or customized. For example, the email sent to a newly registered user will display the web address but not in the form of the custom registered address (www..org) but instead the (www.bluesombrero.com/). This can be confusing to members even though it terminates at the same place.

It has been good and I like the model Dick's and Blue Sombrero are using

Feb 21, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Getting news and information onto the site is easy. Registration system is also nice and easy for people to use. Customer support is generally very helpful. I have had a few who were very bad and don't seem interested in helping to resolve our issues.

Cons: mobile app is not good for communicating. Reporting functionality is not very strong. Lots of reports but none of them seem to fit what I need. Just a simple accounts receivable report would be fantastic. A list of who owes us money.

Great website!

Jun 21, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The reports and being able to customize the reports are great. Home page also looks professional and well laid out.

Cons: The program needs to have the ability to calculate Little League age. Other than that it's great! I can't think of any other negatives!

Overall: A much upgraded website and better reporting.

Seamless and Outstanding Experience

Apr 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The customer/tech support is the best we have ever had. We were able to call in and talk to some knowledgeable every time there was an issue. They were able to solve the problem every time we called in in a very punctual fashion.

Cons: Not as aesthetically pleasing as other sites. The templates seem to be a little dated and standard. Can 't manage all the teams on 1 master calendar. We have to go into each individual team and change their individual calendar. We have a large program that has teams doing the same events, it would be helpful to be able to edit the same event for multiple teams.

Vendor Response

by Blue Sombrero on April 12, 2018

Thanks for the review and feedback, Erik!

Going with Blue Sombrero was a great decision!

Sep 28, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: We wanted to create a website for our youth basketball league. I am not going to lie, we were set to use a different site that we had to pay for, but things happened and we chose to look elsewhere. That is where Blue Sombrero comes in. Blue Sombrero came highly recommended by two people who use it for their local youth sports leagues. I thought, this is free, how great could it really be? Well, it has worked out perfectly so far. I had to setup our league website in a short amount of time so we could have it up and running for registration. It was pretty easy to navigate, and customer service was always willing to help me out. And speaking of customer service, I cannot tell you how impressed I am with them. They are excellent. They are always HAPPY to talk to you and always willing to help. It is really refreshing to call a customer service number and you can just tell they are smiling at the other end of the call. I highly recommend Blue Sombrero to anyone looking to create a site for a sports league. User friendly and amazing customer service.

Vendor Response

by Blue Sombrero on September 29, 2015

Thanks!

It's like riding a bike...rough start then fairly easy to use and maneuver!!

Jun 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: All the teams and players info is at the touch of a key! Really easy to bring pull up any player info that you might need.

Cons: It can just get a bit confusing sometimes with all the functions of the designing pages, but nothing that i would change!

All-in-one league management!

Jun 12, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Scheduling and team rosters make this great. Registration is good.

Cons: That you need a separate log in for each organization. This is the biggest complaint i receive.

Reports are a little clunky, but once you find the right one and customize it all works out.

Overall: makes league management easier

This was the best decision that our Little League made. It was so easy!

Feb 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to set up, easy to make changes, easy to maintain and links directly with the Little League Data Center

Cons: Would love to access admin functions through the app. Setting up the payments could have been easier as far as who paid the CC fees.

Amazing Experience all around!!!

Feb 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Setup of software and the ease of use. The support has been amazing, but have only had to use it a couple of times. Just made things easier getting ahold of support to get a quick answer. Absolutely love the reporting features of this software too

Cons: 505 Errors every once and awhile.

Cannot edit a comment after you have processed a payment.

Refreshing after each entry.

Overall: Website, Reporting, Tracking, Messaging, and many more features.

The website feature is user very friendly.

The reporting is also very user friendly and I love creating new reports.

Being able to track payments, players, users, Coaches, Volunteers is priceless.

Its great! Don't put it off.

Feb 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

Pros: On-line registration, scheduling, team building. My advice is give yourself at least a month to get your website set up before launching on line registration. Run test registrations and figure out any problems. The support they provide is fantastic. Helped me every single time to get my issue ironed out.

Cons: I don't like new things and I delayed getting started. Even thought a couple times about abandoning it altogether. I can run a league, but I am not a computer programmer. Well, you don't need to be, they have it all put together so nicely, it's simple!

I am not tech savvy and was able to work my way to a functional website with Blues support.

Jun 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Makes registration and payment simple. Was easy to set up and make live. I highly recommend!

Cons: I have a lot to learn to fully utilize it's functionality. My fault not the sites!

Overall: It got my club up and running in short order!

Customer support is terrific. Software is so easy to use. We are very pleased.

Apr 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Software is so easy to use and always for choices that an organization would need along with the ability to upload documents that are specific at the local level. Reports are easy to access.

Cons: There isn't anything that we do not like. Exactly what we needed! We loved the design options for the home page. I can't find a con to list.

Overall: We were able to create our own teams, link it to our Facebook page, link it to our google calendar, put our sponsors on it... so much. LOVE it all.

Vendor Response

by Blue Sombrero on April 12, 2018

Great to hear that everything has gone well, Kate! We look forward to working with you for many seasons to come

Fantastic program

Jun 05, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy enough to set up even though I had very little prior experience with website applications. Templates are very handy for use as a starting point.

Cons: Communication application is functional but a little klunky. Some of the features can be buried rather deep (the help files aren't always current)

Overall: I've now used this software to set up 2 websites for organizations that had not done anything with their homepage in years... Appreciate the interface and ease of set-up (even for someone who had very little prior experience). I've received some great complements from others who are using the site.

Simple, Easy and Fast

Mar 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We are saving money. The sites are easy to use and the templates make it a breeze to get started. The divisions are super easy to make and allowed for us to start registering early

Cons: The templates are nice but I would like to have a little bit more control than what is allow. Also the discounts are a little difficult to use. I prefer a promo code to be entered instead of the manual set up that is currently in use.

Overall: We will save dollars a kid compared to the last website. The phone and email blast make communication a breeze and the online registration is going great.

Local League Helper

Mar 20, 2019
4/5
Overall

5 / 5
Ease of Use

1 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like the simplistic design needed for rec league schedules and layouts.

Cons: What you see is what you get, I would like more depth . For example the capability to edit schedules/ rosters from an Admin role for a coach.

Does what it is supposed to do

Nov 04, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use; great customer support; gets the job done. Many templates to choose from.

Cons: Occasionally something we want to do that doesn't seem possible with software.

Overall: We use Blue Sombrero for a local youth sports organization.

Great Service

Apr 09, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Viewing all available opportunities, filing out most of the forms online instead of having to print and fill them out by hand, also being able to message coach or other members of the team.

Cons: Not being able to print out the schedule for sports events without downloading it to a computer. Figuring out how to post the schedule was not easy.

A FREE and functional league management software.

Mar 14, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Dick's Sporting Goods recently purchased this company and software. As a result, many new options have recently been added to fan gear fundraising. The software does an excellent job of helping design a website, member sign-ups, volunteer sign-ups, team assignment, scheduling practices, games, tournaments, and collection of donations and payments. For baseball and softball, Dick's Sporting Goods recently purchased GameChanger. Hopefully, we will see some integration of GameChanger to Blue Sombrero.

Cons: The learning curve is steep for those who have little experience with website design. Unforeseen issues go unreported by users or Blue Sombrero. We discovered a lot of incomplete transactions from a report that we ran, we believe incomplete transactions should be reported to one or more people automatically.

Overall: We liked the free part of the service, but we were disappointed in the rough edges of the product for reporting problem transactions. It is difficult to get parents to take any time to sign children up for activities and if they have any difficulty the organization and the children both lose.

Vendor Response

by Blue Sombrero on April 04, 2018

Thanks for the feedback, Barry! Glad to hear it has been a help for your league. We hope to get you on a live training webinar soon, they can be very helpful during your initial learning curve..

Excellent customer service

Jun 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is very user friendly and easy to customize! Every time I have an issue I am able to email and receive answers in a timely manner.

Cons: I am always in a hurry trying to get things done for our website and if I run into an issue I sometimes wait a few hours to get resolved (NOT really a big deal). One thing that would be nice is to be able to do our player passes directly from Blue Sombrero

Vendor Response

by Blue Sombrero on June 11, 2018

Hi Mirna, thanks for the positive review and glad to hear that our team has been so helpful for you and your club!

You don't understand our business structure, landscape and customer needs.

Jun 15, 2018
2/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

Pros: Confident in the accounting back end; this is the reason the Blue Sombrero system was originally selected.

Cons: The system is not designed for a large club and the needs of a large club, multiple locations, and structured like a business with P&L responsibilities. Falls short on consistent results like bulk transfers and frustrates the user. We have communicated our issues to support and our account manager and they simply do not understand the business issues why to come up with viable solutions - it takes multiple passes, if that, and typically, not much if anything can be done to assist. We now have franchise teams and Blue Sombrero, as is, is not a good fit for franchises either.

Better than before!

Nov 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The support button at the bottom of the screen. It kept me from having to call or email in on a ton of questions I had.

Cons: To build the site the first time was more than I was ready for. I work outside for a living and web design or I.T. is not easy for me.

Overall: Absolutely a great experience from the last site we used before (Jevin).

As with any new software there is a learning curve. I was able to jump right in and begin working.

Mar 08, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

Pros: How it has reduced the paper trail and workload for the League. The customer support is truly unbelievable. Questions are answered in the same day. Responses have the feel as being on a personal level. There are many features to the site and we are learning how to use them to our advantage. Communication capability is huge.

Cons: The upload feature for medical release. Would like to see a form that can be filled out with same questions.

Awesome experience. Very easy to navigate and design

Mar 01, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Love the group email options. There are very easy ways to make a few double clicks and draft an email to a large group. Love how it goes out to recipients as your organization's name and not just a personal email

Cons: It would be nice if there could be a section of frequently asked questions. There probably is I just havent found it. Uploading photos is relatively decent speed, might look into making this faster to upload photos.

Effective team communication

Apr 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Keeping track of youth sports schedules and practices can often be the bane of many parents' existences. This software make it easy to keep track of everything in one places-practices, events, games...and get communications from coaches or admins really fast and efficiently.

Cons: As a parent, I have I no issues using it. Some coaches mention frustrations with restrictive templates-however it is free so....

Excellent website compared to others we have used

Feb 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The ease of use and support you get from representatives. When I have a question I don't wait long before receiving an answer.

I've had representatives call or email back within the hour to assist with any issues. Great Support system.

Cons: There are a lot of notifications that come up on the bottom right of screen that could be shorted a bit maybe. They are helpful though.

Capterra loader

Blue Sombrero use in California with soccer

Oct 26, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Integration of resources and usability. Ability to perform some functions via phone

Cons: Lack of formal documentation of all features in a non html query

Overall: Very pleased with customer support. Learning more and the features every season

The whole process has been a great experience. Very easy to implement and a great customer service.

Feb 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the ease of use and the great technical help. The onboarding process was so great and the customer service aspect is incredible.

Cons: The Little League specific template is too restrictive and needs to be loosened up a bit. Put some of the bells and whistles available from other templates in.

Overall: Reduced website cost over $1,200 per year from SportEngine. Very easy to use and excellent reporting.