Who Uses This Software?

Youth sports clubs and leagues for any sport in the United States. We help volunteers, administrators, and organizers save time running their organization and thousands in registration costs.


Average Ratings

71 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $0.01
  • Pricing Details
    Our software is 100% FREE for life. No contracts.
  • Free Version
    Yes
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Blue Sombrero
  • www.bluesombrero.com/
  • Founded 2002
  • United States

About Blue Sombrero

The leading provider of 100% FREE online registration, sports websites and league management tools for youth sports organizations. Backed by DICK'S SPORTING GOODS, our all-in-one product covers online registration, websites, scheduling, communication, reporting, and more - all under one roof.


Blue Sombrero Features

  • Background Screening
  • Donation Management
  • Equipment Tracking
  • Facility Management
  • Game Results Tracking
  • Online Registration
  • Scheduling
  • Team Assignments
  • Volunteer Management

Blue Sombrero Reviews Recently Reviewed!


Blue sombrero is counter-intuitive, hard to use, very inconvenient

Aug 19, 2017
2/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: Its free. You can manage your registration and payment through the site, but so does everyone else. Nothing else stands out about this software vs anything else.

Cons: You cannot login from the www.bluesombrero.com home page...why not?
Once you find a login screen (literally have to google it or search your email), there is not one login screen for all users - you literally have to find the EXACT URL for each team or organization you want to login to...seriously?
Not only that, but you can't login and see all of the different teams your kids play on. Each team is a completely different URL to login! This is so inconvenient and bad design, its crazy.

You cannot use the same username across the different logins/teams. So now I have to have 3 different usernames for 3 different teams...all using the same application (blue sombrero?). Isn't this is what SaaS applications were supposed to solve?

The mobile app does NOT integrate to your iPhone calendar...very inconvenient!

And feels like they are always trying to sell you on "the next program". These sites are meant for parents to help manage their kids sports - stop selling me anything! I will pay you not to sell me anything.

My complaints here are very reasonable because almost all other sports applications have these features. Sites like TeamSnap are built to make your life easy. Blue Sombrero makes your life much harder. Every parent dreads if they get a team invite from blue sombrero. I do not recommend it.

Overall: painful experience

Best decision made for our little league orginization

May 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, comprehensive and free league management software. Vendor is constantly adding new content and features. Offers a lot of flexibility for entry level website administrators as well as advanced webmasters. The technical support is the best I've experienced in 20 years of service. Email or phone and you will get your issue resolved in a fast, professional (and sometimes quirky) manner.
The software has allowed our baseball/softball league to easily manage hundreds of registrations year after year, including all the pains that come with a youth sports program. We can add, remove, refund and move registrations around with ease. Team building and scheduling is a breeze. Best of all, the system automatically updated parents when changes are made thru their team portals, email or text.
I would highly recommend this product.

Cons: It wasn't around 5-6 years earlier. Cant image all the time and aggravation that could've been avoided! ;)

Overall: Dont know where to start, its a long list...
Free customizable website
Online player registration system
Volunteer registration system
Order management
Team creation and management
Easy to use game/practice scheduling system
Customizable reports for league, players, finances and more
League wide or custom targeted emails and texting
Free online apparel store with custom graphics
And tons more...

It has been educational, overwhelming, inspiring and helped motivate our program growth.

Jun 27, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It definitely comes with some learning barriers but after some research and knowing where to go for answers it has been the best tool we have been able to offer to our parents. The availability, convenience and ease of access is wonderful along with the wide range of customization options. We can get the word out to a large group of people quickly, professionally and will little effort. Our coaches are thrilled about the Team Pages and being able to communicate with their players and parents so information that was normally printed and handed out is never overlooked, forgotten or mistakenly gets thrown away.

Cons: The only thing I would say that I like the least would be the lack of information bubbles while managing content of a page or how to add hyperlinks, what a URL is, etc without having to always reference the support page and search for an answer based on whether you asked the right question or used the right keywords. For anyone who does not have technical or computer experience wouldn't know what most of the stuff that is required when building your website. Other than that, it was an amazing learning experience and I have a new found curiosity for the IT world.

Top Rated Customer Support and User Friendly

Feb 26, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is user friendly - no web design or programming experience necessary.
Customer support via phone, email or online Is great! They are responsive and solve the problem.
It lets parents know exactly what programs are available for their players as soon as they log in.
We have plenty of flexibility to design the registration and payment plans to fit our requirements - we are not limited to a few basic templates.
The price can't be beaten!

Cons: The website requires a rotator with 4 topics and we typically don't ever need more than 2-3 so the last one or 2 are always just unneeded filler.
We are only able to list one main contact on the home page.
Every. Single. Save. Requires the page to refresh. It can be a pain.
I wish the report exports would save as the name of what is being exported instead of something generic.

Working with the BS team and implementing the software was excellent.

Apr 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The Blue Sombrero application has been a great tool for helping organize our school's team sports, clubs and camps. The Blue Sombrero team has been very active and supportive throughout the implementation process. The application was very easy to configure and had it running in just a few days.

Although we are in the beginning stages of use and implementation, we have already recognized the positive impact it has had on managing the registration process and centralizing communications for our coaches and teams. We have also been receiving positive feedback from our parents and participants.

I did forget to mention that these great tools are offered at a spectacular price....FREE! This was definitely a huge advantage when working with a limited budget. We look forward to a continued partnership with Blue Sombrero and Dick's Sporting Goods. Great job!

Cons: As of right now, I cannot find a way to modify the status of events (canceling) from the mobile application. This would be a huge benefit for coaches and administrators so they can cancel events on the go.

However, you are able to send messages (email/text) from the mobile app to notify participants of schedule changes. This works, but would be easier to update the status.

Vendor Response

by Blue Sombrero on April 12, 2018

Thanks, Brad! We are so excited to hear that we have had such a positive impact on your program

Great Customer Service, provided a quick way to prop up a website for a local youth league

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to set up, customer service is great, provides a lot of functionality for FREE!! Our league was looking for a solution that wasn't a heavy financial burden. As a small league, we couldn't afford big costs but also didn't want a bare bones product. This software more than covered our needs and was given to us at no cost.

Cons: Not everything fits out of the box, so some things may need to be tweaked for your particular league. If there is any complaint it is that the software can be slow at times. Screens take a little longer to load than others. Also, tweaks to the UI could make updating scores or sending emails a little more user friendly.

Excellent transition to the system and excellent support. This software has been a tremendous help

Jun 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the flexibility of the registration software and the payment processing piece. The website piece is simple and easy to use. Reporting is excellent.

Cons: The app freezes up often. The functionality of the app is just OK. I also don't like some quirks like coaches can't reschedule practices without going through a Division Manager. I'd like to be able to quickly message the parents via the app that would come up as messages on their phone instead of emails. Its also frustrating that the website doesn't allow for the use of iFrames without going through the support desk.

Overall: It completely changed how we organize the league from sign ups throughout the entire season.

Vendor Response

by Blue Sombrero on June 11, 2018

Thanks Jason, so glad to hear our platform has helped your league so much! If there is anything else our team can help with, do not hesitate to reach out to us!

Overall it's been a great experience. Much easier than my previous website provider.

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The countless layouts to choose from. I like to color options and the social media additions. The adding and deleting of information is easy, no real need to create new stuff.

Cons: The roster system. It's too complicated and I end up having to addany of the registrants manually. The process needs to parent friendly.on the front side.

You don't understand our business structure, landscape and customer needs.

Jun 15, 2018
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support

Pros: Confident in the accounting back end; this is the reason the Blue Sombrero system was originally selected.

Cons: The system is not designed for a large club and the needs of a large club, multiple locations, and structured like a business with P&L responsibilities. Falls short on consistent results like bulk transfers and frustrates the user. We have communicated our issues to support and our account manager and they simply do not understand the business issues why to come up with viable solutions - it takes multiple passes, if that, and typically, not much if anything can be done to assist. We now have franchise teams and Blue Sombrero, as is, is not a good fit for franchises either.

I have used Blue Sombrero as part of two different youth sports organizations and am very pleased.

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use out of the, but customizable if you want to get a little more advanced. Can start "basic" and build it out as you get more comfortable.

The online documentation on how to setup different things is excellent (different payment options, plans, discounts, etc...)

Reports give a lot of data.

Online payment saves a ton of time and all the registration data is online. No more paper forms to deal with! We went completely online.

Cons: A few reports could be a little more intuitive, but generally speaking everything you want is there. May just have to dig into some of the advanced options to add fields to them.

Overall: Saved time and it helped automate our player data.

Blue Sombrero is the perfect software for our organization.

Mar 13, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The variety of web page layouts and how everything is crisp and clear. The layouts make the website look updated and visually pleasing to users making our organizations first impression to new players a good one. Registrations are easy to set up and users like the easy way it is set up and allows for partial payments. We run multiple registrations for our regular season, camps and fundraisers all at the same time without anyone getting confused.

Cons: The online store option is not the greatest and wish they had a logo editing option to allow for a logo that has black outline to be edited for if it is placed on a black garment. The text message option is a little difficult to use and get messages out to members as they are not automatically activated when they sign up.

Vendor Response

by Blue Sombrero on March 16, 2018

Thank you for the review and feedback, Brian! Happy to hear about your experience and always good to hear from admins like yourself.

Capterra-loader

Great! Starting off was interesting but they help you work thru.

Jun 08, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user friendly to end users. Admins have quite a bit of work to get set up. Unloading game schedules from outside source was challenging but it worked. Loved the individual team pages. The phone app was the best I have used so far.

Cons: Somehow we got disconnected form our division league site. Our site still worked perfectly. We just want to be linked with our Main league site. They did tell me next year it wont break the link. We had it initially but something broke the connection mid season.

Overall: Better end user product than we had before.

Great experience, start-to-finish

Feb 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Cost. Availability of the app. Web page editing features. Support team is fantastic.

Cons: Could use a bit more flexibility in the registration customization process, especially for ordering uniforms and such.

A FREE and functional league management software.

Mar 14, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Dick's Sporting Goods recently purchased this company and software. As a result, many new options have recently been added to fan gear fundraising. The software does an excellent job of helping design a website, member sign-ups, volunteer sign-ups, team assignment, scheduling practices, games, tournaments, and collection of donations and payments. For baseball and softball, Dick's Sporting Goods recently purchased GameChanger. Hopefully, we will see some integration of GameChanger to Blue Sombrero.

Cons: The learning curve is steep for those who have little experience with website design. Unforeseen issues go unreported by users or Blue Sombrero. We discovered a lot of incomplete transactions from a report that we ran, we believe incomplete transactions should be reported to one or more people automatically.

Overall: We liked the free part of the service, but we were disappointed in the rough edges of the product for reporting problem transactions. It is difficult to get parents to take any time to sign children up for activities and if they have any difficulty the organization and the children both lose.

Vendor Response

by Blue Sombrero on April 04, 2018

Thanks for the feedback, Barry! Glad to hear it has been a help for your league. We hope to get you on a live training webinar soon, they can be very helpful during your initial learning curve..

Nice having the website and registration integrated into the same framework.

Feb 01, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Nice having the website and registration integrated into the same framework.

Cons: Repeatedlly asked to integrate league/player age (not birthday) into the system to facilitate the players into appropriate divisions and help with draft and team selection. My requests and input have been repeatedly ignored.

Overall: Tightly integrated presentation to the parents.

Capterra-loader

Not Plug and Play, but VERY useful when you give it your time and energy!

Jun 05, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software made setting up our registration process so much easier. It allowed us to have specific questions we needed answered made mandatory and then exported them to a spreadsheet. Exporting information was very easy to do and you could include as much or as little info as you needed. Overall a great layout, and a value to our organization as we are able to use this site for free.

Cons: While you don't have to be in IT or a web designer to understand, there is a lot to their website. I'm not so sure it's a con, however there is a good amount of information to digest and set up. If you don't have someone who's tech savvy, this could be a challenge. In our case we've had several "cooks in the kitchen" and still probably aren't utilizing the website to it's full advantage.

Overall: We were able to drop the paid website we had and another ad hoc registration software we used. So we saved money for sure and then also upgraded to a better platform. We also were able to centralize registration and establish one platform for the commissioner to email updates from. In addition, our information is held in a central location for players to easily extrapolate. Also linking our facebook page to the webpage made our branding that much better.

Vendor Response

by Blue Sombrero on June 11, 2018

Hi Michael, thank you for the feedback and review. Happy to hear that we have simplified a lot of the operations for you. If you are ever looking to learn more about what our system can do for you and your board, we have ongoing webinars that you can attend, or our Support Team is always available to answer questions. All the best!

Blue Sombrero has streamlined our player registration and made getting parent and player information

Feb 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ability to make and track player payments and uniform fees. Easy to read reports for almost everything.

Cons: The 2 step registration for patents can be confusing- 1st creating an account with Blue Sombrero and then the team registration has been difficult for some.

Overall great experience

Jun 16, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use, good features and options. It incorporates nearly everything into one, registration, website, scheduling, billing, etc.

Cons: Would like more features and flexibility for more advanced users. I have emailed and support is good at giving options and enabling a few things that are not standard features.

I would like to have GameChanger incorporated into this since Dick's now owns GC as well.

I am not tech savvy and was able to work my way to a functional website with Blues support.

Jun 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Makes registration and payment simple. Was easy to set up and make live. I highly recommend!

Cons: I have a lot to learn to fully utilize it's functionality. My fault not the sites!

Overall: It got my club up and running in short order!

Really good experience.

Jun 07, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user friendly and easy to use. People were able to register fairly easily with very few issues.

Cons: 1. Assigning user roles is tedious. I'm not sure if there is a more efficient way, but finding the coaches/volunteer names in a drop down box that contains every person that registered is a little annoying.
2. We had some issues with people being able to upload PDFs ... 99.9% were user issues.
3. Registering on phones/tablets caused some issues too. Not sure if the site was intended for model use, but it seemed to be a common thread that parents would bring up (unable to register on their phone, but were able to on a computer)

Overall: 1. Ease of use.
2. Reports function was awesome.
3. Coordinators found sorting teams very easy.
4. Some divisions used the stats/websites function and loved it.

Vendor Response

by Blue Sombrero on June 11, 2018

Hi Kevin, thank you for the review and glad to hear you have had a good experience with our platform so far. If there is anything we can help with in the future, do not hesitate to contact our team!

Best product for the overall package

Jan 15, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Theme templates, registration programs, price of course, lots of effort in support and assistance through chat email and webinar

Cons: Wish elements in a theme could be edited or changed, would be great to add a page element to an existing theme or to alter the order of elements on the home page of the website

Overall: Saved the association money and got a great looking website

Pleasant and easy working with the people. Takes awhile to load usually.

Jun 12, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to pull reports, easy to make site changes (when I know how), feels like everythings at my fingertips when it's not too confusing! :)

Cons: The time it takes to load - it might be me being impatient, but it takes awhile to get things to update. It's also hard to navigate the registration section.

Overall: I don't have to do in person orders anymore!!

Great product and great support!

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use. The various functional areas compliment each other well. For example, creating custom emails for different user groups is robust and easy.

Cons: Some automated tasks are too rigid and can't be modified or customized. For example, the email sent to a newly registered user will display the web address but not in the form of the custom registered address (www..org) but instead the (www.bluesombrero.com/). This can be confusing to members even though it terminates at the same place.

It has been good and I like the model Dick's and Blue Sombrero are using

Feb 21, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Getting news and information onto the site is easy. Registration system is also nice and easy for people to use. Customer support is generally very helpful. I have had a few who were very bad and don't seem interested in helping to resolve our issues.

Cons: mobile app is not good for communicating. Reporting functionality is not very strong. Lots of reports but none of them seem to fit what I need. Just a simple accounts receivable report would be fantastic. A list of who owes us money.

Great website!

Jun 21, 2018
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The reports and being able to customize the reports are great. Home page also looks professional and well laid out.

Cons: The program needs to have the ability to calculate Little League age. Other than that it's great! I can't think of any other negatives!

Overall: A much upgraded website and better reporting.

All-in-one league management!

Jun 12, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Scheduling and team rosters make this great. Registration is good.

Cons: That you need a separate log in for each organization. This is the biggest complaint i receive.
Reports are a little clunky, but once you find the right one and customize it all works out.

Overall: makes league management easier

Going with Blue Sombrero was a great decision!

Sep 28, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We wanted to create a website for our youth basketball league. I am not going to lie, we were set to use a different site that we had to pay for, but things happened and we chose to look elsewhere. That is where Blue Sombrero comes in. Blue Sombrero came highly recommended by two people who use it for their local youth sports leagues. I thought, this is free, how great could it really be? Well, it has worked out perfectly so far. I had to setup our league website in a short amount of time so we could have it up and running for registration. It was pretty easy to navigate, and customer service was always willing to help me out. And speaking of customer service, I cannot tell you how impressed I am with them. They are excellent. They are always HAPPY to talk to you and always willing to help. It is really refreshing to call a customer service number and you can just tell they are smiling at the other end of the call. I highly recommend Blue Sombrero to anyone looking to create a site for a sports league. User friendly and amazing customer service.

Vendor Response

by Blue Sombrero on September 29, 2015

Thanks!

Seamless and Outstanding Experience

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The customer/tech support is the best we have ever had. We were able to call in and talk to some knowledgeable every time there was an issue. They were able to solve the problem every time we called in in a very punctual fashion.

Cons: Not as aesthetically pleasing as other sites. The templates seem to be a little dated and standard. Can 't manage all the teams on 1 master calendar. We have to go into each individual team and change their individual calendar. We have a large program that has teams doing the same events, it would be helpful to be able to edit the same event for multiple teams.

Vendor Response

by Blue Sombrero on April 12, 2018

Thanks for the review and feedback, Erik!

It's like riding a bike...rough start then fairly easy to use and maneuver!!

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All the teams and players info is at the touch of a key! Really easy to bring pull up any player info that you might need.

Cons: It can just get a bit confusing sometimes with all the functions of the designing pages, but nothing that i would change!

This was the best decision that our Little League made. It was so easy!

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to set up, easy to make changes, easy to maintain and links directly with the Little League Data Center

Cons: Would love to access admin functions through the app. Setting up the payments could have been easier as far as who paid the CC fees.

Amazing Experience all around!!!

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Setup of software and the ease of use. The support has been amazing, but have only had to use it a couple of times. Just made things easier getting ahold of support to get a quick answer. Absolutely love the reporting features of this software too

Cons: 505 Errors every once and awhile.
Cannot edit a comment after you have processed a payment.
Refreshing after each entry.

Overall: Website, Reporting, Tracking, Messaging, and many more features.
The website feature is user very friendly.
The reporting is also very user friendly and I love creating new reports.
Being able to track payments, players, users, Coaches, Volunteers is priceless.

Its great! Don't put it off.

Feb 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: On-line registration, scheduling, team building. My advice is give yourself at least a month to get your website set up before launching on line registration. Run test registrations and figure out any problems. The support they provide is fantastic. Helped me every single time to get my issue ironed out.

Cons: I don't like new things and I delayed getting started. Even thought a couple times about abandoning it altogether. I can run a league, but I am not a computer programmer. Well, you don't need to be, they have it all put together so nicely, it's simple!

Simple, Easy and Fast

Mar 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We are saving money. The sites are easy to use and the templates make it a breeze to get started. The divisions are super easy to make and allowed for us to start registering early

Cons: The templates are nice but I would like to have a little bit more control than what is allow. Also the discounts are a little difficult to use. I prefer a promo code to be entered instead of the manual set up that is currently in use.

Overall: We will save dollars a kid compared to the last website. The phone and email blast make communication a breeze and the online registration is going great.

Fantastic program

Jun 05, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy enough to set up even though I had very little prior experience with website applications. Templates are very handy for use as a starting point.

Cons: Communication application is functional but a little klunky. Some of the features can be buried rather deep (the help files aren't always current)

Overall: I've now used this software to set up 2 websites for organizations that had not done anything with their homepage in years... Appreciate the interface and ease of set-up (even for someone who had very little prior experience). I've received some great complements from others who are using the site.

As with any new software there is a learning curve. I was able to jump right in and begin working.

Mar 08, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Pros: How it has reduced the paper trail and workload for the League. The customer support is truly unbelievable. Questions are answered in the same day. Responses have the feel as being on a personal level. There are many features to the site and we are learning how to use them to our advantage. Communication capability is huge.

Cons: The upload feature for medical release. Would like to see a form that can be filled out with same questions.

Customer support is terrific. Software is so easy to use. We are very pleased.

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Software is so easy to use and always for choices that an organization would need along with the ability to upload documents that are specific at the local level. Reports are easy to access.

Cons: There isn't anything that we do not like. Exactly what we needed! We loved the design options for the home page. I can't find a con to list.

Overall: We were able to create our own teams, link it to our Facebook page, link it to our google calendar, put our sponsors on it... so much. LOVE it all.

Vendor Response

by Blue Sombrero on April 12, 2018

Great to hear that everything has gone well, Kate! We look forward to working with you for many seasons to come

Awesome experience. Very easy to navigate and design

Mar 01, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love the group email options. There are very easy ways to make a few double clicks and draft an email to a large group. Love how it goes out to recipients as your organization's name and not just a personal email

Cons: It would be nice if there could be a section of frequently asked questions. There probably is I just havent found it. Uploading photos is relatively decent speed, might look into making this faster to upload photos.

Excellent customer service

Jun 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very user friendly and easy to customize! Every time I have an issue I am able to email and receive answers in a timely manner.

Cons: I am always in a hurry trying to get things done for our website and if I run into an issue I sometimes wait a few hours to get resolved (NOT really a big deal). One thing that would be nice is to be able to do our player passes directly from Blue Sombrero

Vendor Response

by Blue Sombrero on June 11, 2018

Hi Mirna, thanks for the positive review and glad to hear that our team has been so helpful for you and your club!

Excellent website compared to others we have used

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of use and support you get from representatives. When I have a question I don't wait long before receiving an answer.
I've had representatives call or email back within the hour to assist with any issues. Great Support system.

Cons: There are a lot of notifications that come up on the bottom right of screen that could be shorted a bit maybe. They are helpful though.

The whole process has been a great experience. Very easy to implement and a great customer service.

Feb 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the ease of use and the great technical help. The onboarding process was so great and the customer service aspect is incredible.

Cons: The Little League specific template is too restrictive and needs to be loosened up a bit. Put some of the bells and whistles available from other templates in.

Overall: Reduced website cost over $1,200 per year from SportEngine. Very easy to use and excellent reporting.

Software is fairly easy to set up quickly and make it look professional at the start.

Oct 23, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: When we set up our website, we got a lot of positive comments early on from new users that it looked good - allowing for pictures, etc. The menus help to get registrations up quickly by walking you through the steps. Once you understand the structure of programs and divisions it is much easier. We use it for a non-soccer, non-team oriented site so some things are a little to structured in that format for us but we were able to find a solution.
The HTML editor often gives us the most trouble. Trying to send out an email that looks nice seems to take longer than it should. Usually I have to call support to figure out how to tweak something. Support is great, prompt and 99% of the time knows the answer or gets the answer quickly. Would recommend it!

I enjoyed the fact that Support was just a few key strokes away.

Jan 15, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I find the software actually very easy to use. However I must admit that at first I was looking for tools I was familiar with our old website and Registration setup. Once I got past that I was able to actually answer some of my own questions.

Cons: I wish there was a way, within the app, to store art-photos so I don't have to create a third party to hold them.

Overall: Easy of use!

Top notch! Easy to use with the most responsive and informative support team out there!

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The flexibility and all inclusive nature of the software makes it easy for non-profit programs as ourselves to spend more time on servicing the community and less time and money on developing a customized solution. The support staff was incredibly responsive and every response included a thorough response with answers and links to further investigate. Overall I would recommend to everyone and already have to various youth programs in our area.

Cons: There has been little that we have not liked about the software. The only thing may be the ability to choose what tabs appear when opening up the site. Or the ability to take pieces of different templates and bring them together in another format.

User friendly

Jun 03, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of setup and useful reports. Customer service was second to none. Makes life easier for registration

Cons: To run tests prior to going live I had to set up fake accounts. I also set up an automated system for soccer registration one year....Demosphere....they had a test user name for that purpose. Going thru a fake account setup was cumbersome

Great. The decision to go with Dick's (Blue Sombrero) helped our league run smoothly.

Jun 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Enhanced communications for teams and visibility for parents and grandparents that did not have a logon account. The ability to place parts of the website as public so everyone can see.

Cons: Inter divisional play is not supported and as a result we could not utilize the automatic team standings. The app was not working for all managers.

Capterra-loader

My experiences working with Blue Sombrero web application and support has been very positive.

Feb 13, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Many of the options and offerings. Like the flexibility of the web site options. Easy to learn and customize.

Cons: Wish upload size limit was increased from 1MB to at least 2 MB. Having a few more theme options would be great as well.

Overall: Huge cost savings and ability to quickly move from our old outdated website to BlueSombrero.com's more up-to-date offering.

Simple. Integrated. All In One.

Oct 23, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Blue Sombrero has assisted us in creating our own website that fulfills all of our organizational needs. From simply listing information about our club and it's events, to being able to register and pay for programs conveniently online. Blue Sombrero also provides us with a dedicated, knowledgeable customer support representative that addresses all of our issues quickly and efficiently. The fact that you're only dealing with one support staff ensures you're not having to re-explain things over and over and over to multiple reps, and that your issue does not get misrepresented in ticket notes. Definitely one of the best services I've ever had the pleasure of working with.

Wow! So Simple! .....and FREE!

Mar 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I needed a quick solution for our new soccer season and budding league, this came along at just the right time! Super simple and no hassle. Easy to setup on your own, no need for a back office team to set things up on their schedule!

Overall: Fully functioning website and online registration!

Absolutely love working with Blue Sombrero

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: Ease of use. The products are very fun and exciting. We have received a lot of good feedback so far and looking forward to do more.

Cons: It's hard to complain about anything. They have very quick turn around for customer service. It's really hard to complain.

Easily Run Organized Sports!

Oct 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software has a special place in my heart! I've used it for a long time and recently it has been the easiest part about getting my brand new youth sports organization up and running. I'm not tech saavy but easily able to navigate all the tools, and if ever I'm confused I just call or email their awesome support team. I like knowing parents will have a good experience signing up online and throughout the season they can easily locate schedules and other important information.
Other Pros: Professional looking websites, user friendly design, team pages, scheduling, reporting, and communications.

helpful staff, easy set up, great value

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: wonderful support! kind employees. quick response times. user friendly. cost effective. clean looking interface

Cons: no instragram integration. slightly canned feel of front page. a bit of a learning curve but that is to be expected.

It has been an excellent experience.

Feb 09, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: FLexibility. The ability to be a complete one-stop shop for my league. I used to do all of the administrative functions by myself, and this will save me a lot of time. I wish I had this software last year.

very easy to use

Feb 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: very straighforward great good nice easy wonderful superb excellent amazing cool hip .... i don't know why you have a minimum here. simply, the software is easy to use, and works.

Overall: good benefits

I worked with Fannie Fabian and she was great from the first time we spoke all the way through!

Mar 26, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: For a free website package, it's a fantastic site - i was pleasantly surprised all throughout the site and felt the customer service provided during set up was fantastic.

Cons: Adding content isn't the easiest - the content editor can be finicky at times making it difficult to get everything looking the way you want. The help sections of the website aren't real user friendly either - most of the functionality is easy enough to figure out, but for parents signing up who aren't real tech savvy it's a bit of a pain. Overall though we are pleased.

Vendor Response

by Blue Sombrero on April 04, 2018

Great to hear, Tyler. Frannie certainly appreciates the feedback! Contact us anytime as we are always looking at ways to improve our websites and our support resources.

Great support

Jan 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Linked with LL international
Easy to create registration pages
No cost is very beneficial
Once I have used all features I can know better

Cons: I can't use on my work network

Clunky and Cumbersome

Jan 16, 2017
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Kids information was already input from my league

Cons: No live scoring. Difficult to see schedule past 3 games. Not good at all when managing multiple teams.

Overall: Difficult to manage as a parent and manager with multiple teams and multiple of my own kids participating. Schedule is difficult to navigate once input. Can't seem to figure out live scoring if it does exist. I contacted them via email 8 hours ago and haven't heard back. This is not even close to as user friendly as other software programs that I have used to manage teams.

Recommendations to other buyers: I emailed support this morning and didn't hear back.

The Blue Sombrero team has been great to work!

Jun 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The short term and long term value for our league has surpassed all of our expectations. We have been able to use the software to set up our fall registration and summer camp registration. This had added value to our league and the county organization as well.

Cons: The website software is not very intuitive compared to other website platforms. The support guides are extremely helpful, but I find myself having to look up the instructions to perform most tasks.

Challenging at times but overall productive.

Jun 15, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like how all the information is at your fingertips.

Cons: I wish this software would do the background checks. Also, it needs to go by league age instead of actual age. Little league is big on league age and there are a lot of kids that don't turn their League age until after the season is over. Also, if there was way to print off draft schedules, try out schedules it would be beneficial

Overall: Ease of use

This has been a great experience other than the functionality of the phone app.

Jun 08, 2018
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The software team is always responsive to questions and you can call or email them to receive help. They do a good job of follow up too.

Cons: Big learning curve.. it has taken quite some time to learn how to use the programming. There are few tutorials on the use of the software. Based on my interfacing with other organizations using this software, it will do a lot more than we currently know how to use.

I found the software to be very user friendly.

Sep 29, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The customer service was outstanding.
Our Association has a specific format and the team has us up and running!!!
The ticket was worked on continuously
until the job was complete. This included two follow up communications have it was finished.

Easy to set up and very functional

Oct 23, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: So far we have set up our camps that will open for registration in January so we haven't experienced any feedback from our clients, but we love the ease of setting up the registration procedure and website. Everything is very professional looking.

New website for our youth basketball league

Oct 01, 2015
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: the software and website are great for start-ups, and for those without a tech background; only negative is that you cannot arrange by grades, only by ages; this makes the calculations cumbersome

The customer support is OUTSTANDING !!

Vendor Response

by Blue Sombrero on October 01, 2015

Thanks Tony!

customer service was very helpful!

Jun 21, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease for parents to sign up. the email notifications, how easy it was to reach multiple people at once.

Cons: Setting it up, took me a while to work out all the kinks. i learn better hands on, so i'm still learning.

Overall: being able to look up one registrant for info. also the report page. being able to see everyone and keeping track of players

EXCELLENT!!!!!

Jun 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Software is very user friendly for all of our parents. It was easy to setup. Customer support is excellent to work with.

Cons: I really don't have any cons to the software. We had a couple of issues trying to get it all started but customer support helped me out and problem was resolved that day.

Awesome Software and Company! Works great with our giving our organization exactly what we need!

Oct 22, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Customer service ROCKS! Your questions are answered usually within the same day. Easy to use and multiple themes to choose from! This is a great tool for any organization to use, not just for Hockey or Figure Skating!

The experience has been fantastic.

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is very easy to use and can get you up and running quickly. It has features that can put up what you want and easily edit

Cons: The simple template is a little restrictive and the larger template has a few too many features. I'm sure this can be worked around if I explored more.

Great features Excellent customer support.

Feb 06, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Uploads data to LL Data Center automatically. Customer support is excellent. They are helpful and knowledgable about every question I have had.

Cons: Some things are difficult to figure out how to do or find, but the customer support more than makes up for it.

Easy & streamlined!

Sep 24, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: Blue Sombrero is very user friendly & has been an easy transition for our parents. The cons: it's not easy to pro the a quick list if team players.

Vendor Response

by Blue Sombrero on September 28, 2015

Thanks Sue Ann!

Thank you Blue Sombrero

Sep 26, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Top knotch software for free can't get any better than that.

Vendor Response

by Blue Sombrero on September 28, 2015

Thanks Don!

Not user friendly

Oct 05, 2017
2/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Pros: Free! It is free.
That's the only good thing!

Cons: Not easy to navigate. When registering to volunteer it gives you multiple duplicate registrations for the same individual.

Overall: I am forced to use this software. Not user friendly. Cumbersome.

Overall great experience

Jun 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Modern look and feel, relatively easy to use. Easy to format graphics. Pretty much anyone can work it out

Cons: Sometimes its difficult to know what you are doing-like knowing the actual page you are working, sometimes its not clear.
I think too many pages exist to edit, makes it overwhelming