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The leading provider of online registration, sports websites and league management tools for youth sports organizations. Part of the Stack Sports family, our all-in-one product covers online registration, websites, scheduling, communication, reporting, and more - all under one roof.
Provider
Stack Sports
Located In
United States
Foundation
2002
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Training
Videos, Webinars, Documentation, Live Online
Support
Email/Help Desk, Knowledge Base, Phone Support, Chat
Youth sports clubs and leagues for any sport in the United States. We help volunteers, administrators, and organizers save time running their organization and thousands in registration costs.
Content Source: Sports Connect
Green rating bars show the winning product based on the average rating and number of reviews.
Reviewers find Sports Connect's website management tools to be highly user-friendly and efficient, especially for those without a technical background. They praise the excellent customer support and tutorials that make the initial setup and ongoing management of the website straightforward and hassle-free. Users also appreciate the various features available on the site, such as the ability to add pictures and other elements, which enhance the overall user experience and functionality.
Users find that Sports Connect simplifies administrative tasks and offers valuable CRM features that improve access to information for players and parents. They appreciate the ease of use for both staff and clients, which makes the software a time-saver for administrators. However, some reviewers mention that board members face difficulties accessing necessary information, and the new team manager app can be confusing and occasionally unresponsive, which detracts from the overall user experience.
Pros
The ability to pull reports to help league management, sports connect and gamechanger relationship. Website options are great, registration is great along with volunteer registration.
This software has some very nice features and does make it easy to manage your team or your club. Overall, it's a good software that could be great.
I love the ease of use and the great technical help. The onboarding process was so great and the customer service aspect is incredible.
They are always HAPPY to talk to you and always willing to help. It is really refreshing to call a customer service number and you can just tell they are smiling at the other end of the call.
Cons
It was slow to load when we initially loaded it but after it was loaded we haven't had any other problems with it.
They sold people “Registration Insurance” through some April company that was absolute scam. We are canceling our account with this company.
The other is changing the name of "coaches" to "captains" for recreational leagues. We also have numerous users get lost on the volunteer/coach section altogether and then they give up.
This is so inconvenient and bad design, its crazy. You cannot use the same username across the different logins/teams.
Most Recent Video User Review for Sports Connect
SEE ALL VIDEO REVIEWSThank you so much Natalia for your kind words. We enjoy getting to work with you. -Your Sports Connect team
Sports Connect Review: Jump In & Make Your Life Easier.
Natalia C.
"Great product for our special needs little league"
Pros: It allows us to collect information for both players and volunteers in one area. The ease of use to update players information from an admin standpoint is super easy as well. Exporting of spreadsheets is simple and thorough. Best is it's free to us.
Cons: Designing the website site is very clunky and not as user friendly as it should be. You can also only attach one file to a bulk email which is annoying.
"Sports Connect - Best Customer Service!!"
Overall: Very satisfied. It beats every other software out there in functionality. They all have their challenges.
Pros: Their customer service is second to none. I work with many software companies and used to work for one. SC does a terrific job at providing timely support to their customers. At least that has been my experience in the last 5 years I have used them.
Cons: I dislike their newest update which causes the system to kick you out every so often even if you are in the middle of your work. It is frustrating when doing accounting because you are deep in transactions and the system kicks you out...even when you are actively working. It is possible another window may be open, but we use multiple windows. it should acknowledge we are currently working in the system in any window.
Vendor Response
"May be good for youth sports, overly complicated for everything else."
Overall: Blue Sombrero was very exciting when we first started and their was hope of it being able to work for adult recreational leagues. We've become disenfranchised with the over complexity of the system as it adds more features and tools for youth leagues and never fixes the issues for adult recreational leagues. Also, it greatly needs a UI simplification. Our users are lost on the volunteer registration process, but it also doesn't make sense for recreational league. It has become overbuilt on features and no longer user friendly. Slow down the development and focus on the end-user and administrators experience (SIMPLICITY). And the new team manager app doesn't appear to be connected at all to bluesombrero, which was very confusing. You have a power house of useful tools that could be leveraged better if you could develop a way for admins to customize the tools to work for them. GIve us more control and it could still be fantastic. Another feature to consider is adding a rewards or gamification for repeat playing. Giving admins the ability to disable multiple registrations per account (our adults aren't signing waivers, because their girlfriends/captains are registering on their behalf, creating a liability issue). At present, we're looking at shifting to an in-house simplified registration system, since we don't think Bluesombrero is going to work for our expansion plans. ---The support staff has always been fantastic and super responsive. That is definitely fantastic!
Pros: -Free -game scheduling and game notification emails -discount codes -donation option on checkout
Cons: -over built (it needs a major simplifying UI overhaul). We had to spend hours creating an in-house training manual for our staff on how to setup a league and manage it. -sold by support on implementing use for adult leagues, it never happened after 3 years and assume it is dead now -simple fixes could make this work for everyone. For example, I recently set up foxy cart for donations and they have a whole configuration section on language. I asked for two UI changes more than once years ago that are still important #1 discount codes and team codes need different names...team "ID" makes more sense. Users get confused between the two. The other is changing the name of "coaches" to "captains" for recreational leagues. We also have numerous users get lost on the volunteer/coach section altogether and then they give up. -no support for alternate payment accounts (Stripe for example would be helpful) -Verifying standings is hard to get to. I have to go to team central, which isn't always easy an admin. Then look for any ties and manually break them, since the system doesn't usually get them all right. -It would be nice if discount codes could have a percent off or a giftcard option.
"Easy to Use & User Friendly"
Overall: Easy to use, works great for our organization!
Pros: Easy to set up & use; lots of helpful features
Cons: Some of the financial information is complicated - having to manually enter supply package fees, having to check that balances transfer correctly when moving athletes to a different team than their original registration
Vendor Response
"Good site for Youth Leagues"
Overall: Overall we are pleased with Sports Connect. I can get information posted and share information as needed.
Pros: It allows us a website location to post all information pertaining to our program and is easily accessible.
Cons: The site is very cumbersome to a novice user. More freeform templates would help improve the ability to create space to post our sponsors and pictures from the season.
Vendor Response