Who Uses This Software?

DocuSign helps individuals & organizations of all sizes, industries & geographies eliminate paper by making every agreement 100% digital for faster speed to results, lower cost & improved customer sat


Average Ratings

141 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month/user
    See pricing details
  • Pricing Details
    https://www.docusign.com/products-and-pricing
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • DocuSign
  • www.docusign.com/
  • Founded 2004
  • United States

About DocuSign

DocuSign is changing how business gets done by empowering more than 250,000 companies and more than 100 million users in 188 countries to send, sign and manage agreements anytime, anywhere, on any device with trust and confidence. DocuSign replaces printing, faxing, scanning and overnighting paper documents to transact business. DocuSign enables organizations of every size, industry and geography to make every agreement fully digital to keep life and business moving forward.


DocuSign Features

  • Audit Log
  • Authentication
  • Document Overview
  • Mobile Signature
  • Multi-Party Signing
  • Progress Tracking
  • Templates

DocuSign Reviews Recently Reviewed!

Quickly get documents and contracts signed

Nov 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Quick method to get documents and contracts signed between multiple parties while providing a paper trail.

Cons: Documents with multiple signatures and initials can be a challenge for the system to recognize, customer support can be hard to reach.

DocuSign

Nov 16, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
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Pros: I like the fact that you can login to your account from any device to sign electronically, the signature is legally binding for real estate transactions and your signature is saved so you do not have to sign multiple times -- instead just simply click to approve your signature!

Cons: There is a potential lack of verifying an original document and not accepted for all types of legally binding documents (deeds of trust, etc.).

Overall great product

Nov 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The functionality and integration options. I like the auto memory feature for names and emails which makes it easy when you are sending similar documents to the same people repeatedly.

Cons: Sometimes the UI can be a bit clunky and slow. Sometimes hard to search for a particular envelope.

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Convenient way to sign and share documents!

Nov 16, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: The security of DocuSign and its convenient way of sending documents back and forth are great. I use it for signing tradeshow contracts.

Cons: I think the UI could use an updated look. Right now it's not very flashy or modern looking, but the functional part is great.

Love Docusign For Executing Contracts Internally and Externally

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Docusign makes it easy to upload our contract templates, add signers and circulate internally and externally for signatures. The tracking of the document from start to finish is also very helpful. Great value for the money.

Cons: I wish the software to be more flexible in adding fields specific to my daily work. I would also appreciate if Customer Service was more responsive. Also, more frequent updates would be appreciated.

DocuSign

Nov 14, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: - Easy to use, very easy for the person you're sending to - Offers free trial so you can easily test it out with no obligations

Cons: I did a trial of DocuSign, because I've been on the receiving end of this product and it seemed very simple! I ended up going with Adobe ESign - it just worked better for what I needed. But DocuSign is widely used, very user-friendly, and anyone you send documents to will have no issues using it!

Nice and quick!

Nov 14, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Love that it connects to PC and is a quick way to get contracts signed. Less paper is involved so the eco friendly aspect is there:)

Cons: Not a fan of mis connections that happen more often than not so it can interrupt the time management of it. Customer service is a little hard to get a hold off if you need them so that could change a little.

Overall: It's fast and save paper and ink costs.

Expensive but mostly worth it

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It saves me SO much time in getting agreements signed as part of my sales process. I think clients also really appreciate the ease and feeling of security of sending their personal information.

Cons: It's just so expensive. We held off on purchasing this software for a REALLY long time because we didn't want to pay for it. As a startup, it almost seemed like it wasn't even affordable.

DocuSign rocks!

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
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Comments: I would recommend DocuSign to anyone, only one recipient has problem using it so far

Pros: Very user-friendly, notification works great, easy to personalize to my specific needs, self-guided process helps recipients complete signing quickly

Cons: Some features need explanation about what they do and what would be marked and what not. I had to test a couple of them by sending documents to myself.

B81a9d88b96786272b60a5af99a68b4d

If you need to get a digitally signed contract, this is the software to use

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: We use this integrated right into Salesforce in order to get our agreements into our customers' hands digitally (via a simply email). The setup is straightforward and integrating it with Salesforce fields and mapping them was actually not as hard as it sounds.

Cons: If you're using it with Salesforce (like we are), then the setup will definitely take a solid day, but after that it's pretty much 'set it and forget it' - does what it's meant to do, no problems.

Overall: It's a great platform for getting documents signed digitally. Really can;t think of another one I've used that has as many needed features, especially when you just need to make the documents in a regular old MS Word template...

Getting signatures quickly and easily!

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, can upload any document and prepare to send for e-signature, can use with my android phone and so easy for my customers to use

Easy to use e-signing solution

Nov 01, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to use to setup custom forms that need e-signed. It is easy to setup workflows and have multiple signers. Administration has a lot of options, but is not overwhelming.

Cons: It can be hard at times to setup custom validation rules. The built in stuff works fine, but when trying to do anything custom you never know how it will end up working.

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Docusign has made the approval process of contracts much easier for us, since we work remotely!

Oct 25, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, easy to get directly where you need to go to sign the important parts.. yet allows you to be able to read the rest as your leisure

Cons: The privacy features that make it difficult to gain access to. I'm sure this is determined by the company who uses the software, but it's frustrating.

Save paper and printing

Oct 11, 2017
4/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I like the idea of electronically signing documents. It's an awesome concept to help save the environment, also while keeping up with the speed of technology.

Cons: There is a lot of glitches in the system. The back end of the software needs some work, though the security portion is pretty great,

We are able to have our prospective clients digitally complete our documents to start our service.

Oct 10, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: DocuSign is easy to use with a pretty simple user interface. Document creation and submittal is pretty smooth. Clients are able to receive and open with no issues. For the client to complete and submit the documents it is simple and quick.

Cons: I would not mind if DocuSign had an auto remind feature for the recipient. This would be a generic message asking them to either review documents, if they haven't opened the file yet, or remind them to complete the document if the recipients have viewed but not completed the forms.

Overall: Reducing the time that it takes to send out forms to receiving a completed forms has been reduced significantly.

Paperless Document Recognition

Oct 05, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: DocuSign took the leg work out of getting important paperwork signed and processed, including contracts, time/duty sheets, and contract amendments. The program is incredibly convenient and you will be surprised at how helpful it really is once you start using it. No more faxing over documents and waiting hours or even days for it to be returned with a signature. Use the free trial offered on the website for a taste of the good life.

Cons: The user interface can be a little daunting for people that are not tech savvy and there are not many additional or special feature to note. Also, the pricing is a bit much for what the program can do. You get a good deal if you pay for a full year in advance.

DocuSign makes my job so much simpler.

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of use is just stellar. Putting together a template was easy as pie, and I loved all the many options of sign, date, initial, etc. After writing our offer letter, we simply uploaded it and added in the places for the new hire to input their info. Now it takes me mere minutes to add the recipient, and send it off.

Cons: I wish there was an automated way to sort the envelopes I send. That would improve my use, but otherwise DocuSigns lives up to all my expectations.

DocuSign Review

Sep 12, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It eliminates the waste of paper, and makes contracts pretty easy to get through. Fast and efficient while saving trees.

Cons: Hard to tell if a document has been submitted successfully, hard (impossible?) to review contracts that have already been submitted.

Time Saver

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that I can send a document/documents to many recipients for signatures. This function has saved me so much time and energy. It is a must have for company who requires many signatures.

Cons: Honestly I haven't had any issues with DocuSign so far, I guess if I had to pick a con it would be the price.

Easy to use and very convenient

Sep 06, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The fact that many users are already aware of how this works. The ease of uploading multiple documents.

Cons: It is a lot to learn right out of the gate. But once you get into it for a while it saves time and paper!!

Reliable Electronic Signature and Contract Software

Sep 06, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: DocuSign is efficient for working on contracts or anything where you need to have a digital signature. DocuSign enables you to efficiently email documents to people who are "signers" and it provides reminders if a person misses a signature spot. Documents will not be forwarded until they are completed. When they are signed they are automatically emailed. The software is easy to set up. DocuSign can be set up to be emailed to the same address for two different people to sign. This is helpful when two people share the same email address.

Cons: The software can take a little bit to figure out as some of the training videos are not the best. It is important to remember that you cannot edit a document until you have an email address that it is going to be sent to. DocuSign can be set up to be emailed to the same address for two different people to sign. This is both a positive but is also a negative for security purposes to verify who signed the document.

Overall: Efficient electronic document signatures.

Easy to Use

Sep 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Love the organization. Easily sorts all documents and categorizes them by Quick view options like action required, waiting for others, and expiring soon. Makes it extremely helpful to know what needs what.

Adminstrator

Aug 17, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Comments: There has to be a better way to get forms more presentable than spending hours to get them perfect. Right now, modifying form fields is too painstaking. Maybe a zoom feature would help or a feature that recognizes lines or boxes on a document and can click in place a fillable field.

Pros: I like the ease of sending a form to an employee. I also appreciate being able to replace a document but it is only easy if the document is already divided into sections.

Cons: Trying to update a form and get the fields exact is very frustrating. As one who wants the fillable fields actually on the line of the document, it takes precision and is not user-friendly trying to be precise.

Very effective way of getting contracts approved

Aug 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy of use. Makes me look more professional. Has my customers asking how they can adopt it for their businesses.

Cons: Functionality is ok, but I haven't used it long enough to try out the other functions it provides. Customer support follow-up reminders (emails, texts, etc.) would help.

Overall: Easy to use and adopt for my customers to sign contracts for my services before I service them.

Consider Docusign for all your e-signature needs

Aug 08, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that Docusign is just plain easy. It allows you to send the document to anyone (even if they are not a docusign user) and send reminders based on the time you specified. It has certainly made my job much more easier.

Cons: With the new update it makes it a bit harder to create a copy of a previous document. I have to be more careful in looking at the documents before I send them out.

Docusign requires a bit of initial, but is then quite easy to use.

Aug 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that you can make documents essentially "error proof" when sending to clients. Once you have the initial and signature areas set, it's pretty much guaranteed that clients will correctly and completely sign the documents (which is not always the case when you send someone hard copies to sign).

Cons: There is a bit of a learning curve so it is easy to make some missteps when first using it. For instance, not fully understanding the settings pertaining to the order of signing and sending a document with requirements that a particular person sign first without realizing it.

Saves so much time!

Jul 27, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This product can allow you to connect with most anyone, anywhere as long as there is internet. This product simplifies my work load by saving time with printing and meeting with clients to sign documents

Cons: It can be tricky setting up multiple signatures or multiple initials with some of the forms we use.

I help real estate agents figure out this confusing program.

Jul 26, 2017
1/5
Overall
1 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Pros: I like that you can save paper by sending documents electronically to be signed. Saving trees is always a good thing.

Cons: There are so many technical issues with this program, it is not user friendly or intuitive at all! Things change constantly too and the customer service is terrible.

Overall: Electronic signature, saving trees!

Generating Documents is at your finger tip

Jul 21, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to capture the response about the Products and able to generate documents to get the Client or Business signature. Must have tool for all the Business users

Cons: Need some training on how to setup the docu sign and generation of the document for signature for each Product if it is not one document.

Critical to our day to day business

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Docusign in one of the tools that are critical for our day to day business. We have customer agreements that require a quick turnaround and would not be possible without Docusign.

Cons: From an administrative standpoint, I think there are some functions that can be made easier to use, but overall, it is still pretty intuitive to use the platform.

exceptional

Jul 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease of use was exceptional. I didn't know something like this even existed. Good short cut for official documents.

Cons: The directions were some what confusing. HArd to understand some of the directions.Should simplify process, even more.

Love this product!

Jul 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: DocuSign takes the hassle out of obtaining signatures on important documents. I love that it can all be handled via email and saved electronically as well. It saves on processing time for transactions and contracts.

Cons: I have not used this product long enough to find any cons. Guess I'm still in the honeymoon period. However, if I run across any, I'll be sure to update this review! :-)

I had to use DocuSign when I was in the process of getting a mortgage.

Jul 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like how it was simple and easy to navigate through the documents and sign or initial where needed.

Great replacement for non-secure PDF/faxing of contracts

Jun 27, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The functionality is being able to upload already signed contracts to countersign or to upload blank contracts for completion & execution.

Cons: The tagging and fields. Editing their features is very complicated, and I have a hard time grouping fields and making sure they behave the right way.

Overall: Automation, paperless processing

Easy to use

Jun 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: Most efficient way to obtain signatures when in person face to face isn't convenient. The email clickable links allow easy access to necessary documents.

DocuSign Review

Jun 09, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that you can indicate where one should sign and date just by dragging and dropping. Not only that, but you can indicate which party signs where which is very helpful to the recipients. The dashboard itself is very user-friendly, clear, and easy to navigate.

Cons: The only thing I don't like is that there is no pop-up tutorial when first signing in, at least for institutional users.

Use it every day

Jun 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about this software is how easy it is to use. I use it to send contracts to our clients every day.

Cons: What I like the least about this program is it is sometimes does not save contacts and it seems to be at random.

Great way to manage contracts and documents.

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: This is the easiest way we've found to quickly get tenant signatures on new rental agreements. Easy to customize emails so recipients recognize they are from us.

Cons: They may have this now, but when I set up my templates, they did not allow functions in the PDF fields, meaning that our signers would have to enter information multiple times. It would have been easier to make fields equal to fields entered on previous pages.

Love this product

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: This is a user friendly e sign software. This makes getting agreements signed simple with only a few clicks. Highly recommend.

Use it every day

Jun 07, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This product is so easy to use and is very green. No more printing out contracts or having to drive over originals across the city.

Cons: It would be nice if there was a snap feature and a preview feature so that the date and signature don't sometimes overlap if someone's signature is very long.

Nothing bad to say. Docusign is a very useful tool when needing a client to sign a form/contract.

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use - super user friendly. Very convenient for clients to sign documents electronically, rather than the traditional method of sending documents via direct mail.

Overall: UI/UX is top-notch. Able to send documents to be signed electronically and get notified once they have been signed.

Highly Trusted - Easy To Use - Flexible

Jun 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Highly trusted for the single most important element in every contract: the signature! We used this a recently as last week, and found it very flexible: EX: When there was a point in the contract where we had reason to pause, the program allowed us an unlimited amount of time to do so. We also find it the most universally-accepted by customers too.

Cons: Not the cheapest signing product, but as we said, the signature is the most important element in finalzing any contract.

Docusign Review

May 18, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: DocuSign is an easy e-signature interface that was rolled out for both external and internal signature needs. We have streamlined our company signature process using DocuSign.

Cons: I wish the connector for Salesforce had more options. The lack of knowledge of which documents are being sent within SFDC via Docusign.

I use DocuSign when on a project to project basis whenever there is a contract involved.

May 17, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the standardized process that DocuSign offers for contracts. With electronic signatures the process is much more efficient and cost effective.

Cons: I've heard vendors say that the email they receive with the DocuSign can look like spam or suspicious if they are not used to signing things electronically.

Overall: Efficiency

Simple process

May 17, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use software. My apartment manager introduced me and husband to it and we love it!! Thank you!

Cons: Sometimes the program glitches on our smart phones which can be a little discouraging but overal no complaints.

Easy to use

May 17, 2017
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: I like that this a virtual platform to get your documents signed and returned to where they need to be.

Cons: I have the free version of this software, and I am only able to sign 3 documents before purchasing a full version. This can be troublesome for some consumers.

Fast and Environmentally Friendly

May 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Definitely worth the cost of membership.

Pros: This product allows multiple parties in different locations sign a contract without requiring the documents to be printed multiple times. Signing a document can occur in seconds no matter where the parties are from a phone, tablet, or computer.

Cons: Once the document is completely signed, it is sent to all parties, which is great, however, it would be nice if the email showed the distribution list so each recipient knows who else has already received the document.

Great way to get things done remotely without having to be in an office.

May 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love how I am able to work remotely and don't need to be in an office to utilize an actual fax machine. Receiving faxes right into my email along with confirmations that they went through successfully is great.

Cons: I think have a few less steps to go through would be nice but overall the tool is great. There is always room for improvement and I am sure that will come over time.

Great electronic form software

May 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Simple and easy to use. templates can be created for multiple documents and be e-mailed directly to the client.

Cons: There have not been any issues yet. Possibly have more online tutorials for new users would be helpful

DocuSign makes the process of acquiring a signature so much easier.

May 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like that I am able to sign with ease electronically. It makes it convenient to be able to sign official documents anywhere you are.

I mostly use it for its electronic signature capability

May 08, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the easy access to documents and user friendly design. It is easy to navigate, upload documents and keep track of status.

Cons: Would like to be able to sign a document directly if its only my signature required, instead of having to send it to myself. Im a new user so its possible the tool does this and i just dont know it.

Easy to use and makes signing documents fast!

May 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: No need to scan and send documents. Good price. You can get things done faster! More than one person can use the same account.

Cons: It takes a little bit of time to convert your documents at first, but after that it is easy and effortless!

Simplifies an often tedious task!

May 04, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Comments: My company recently began using Docusign for all major contracts (Service Agreements, Franchise Agreements, etc). It has taken the headache out of a normally painful process.

Pros: Docusign is very easy to use, and simplifies the process of completing contracts to a great degree. By increasing turnaround time and cutting out shipping costs, the product pays for itself. Added bonus: positive environmental impact!

Cons: There really aren't many negative aspects I've found utilizing Docusign. I'd imagine that it could influence certain users to speed through a contract without fully reading each section, but that's up to the user.

Super easy signatures - online

May 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Ease of use. Mobility. User is at the forefront of the application design and value proposition. Affordable. Collaborative.

Cons: Can be hard to have people in healthcare trust electronic signatures. This isn't DS's fault, but rather the plot of their industry in highly regulated companies.

Contract Execution Made Simple

Apr 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We use DocuSign for almost all of our contracts- internal and external. It stores everything in your account too for easy access and peace of mind. I highly recommend it!

Go paperless - It's easy!

Apr 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: I love using Docusign. I wish we would have used it sooner. It saves money, reduces our paper and printing costs, and is better for the environment. If your company uses signed documents, you need Docusign. Plus, once the client signs, you have the signed document immediately. No more waiting for it in the mail, or fussing with faxes.

Pros: Docusign saves on paper and printing costs. It makes file storage much easier and more convenient that traditional file storage. Your customers will appreciate the electronic form over paper.

Cons: No cons that I can think of. It will take a little effort to set up your documents, but that's to be expected for any new system.

Quick contract turnaround

Apr 21, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Docusign is great for when you want quick turnaround on getting documents signed and processed. It has a great integration with Salesforce, which is incredibly helpful for our record keeping. I wish when a document has not been signed after 72 hours, it would send you a reminder so that you know to contact the client and follow-up. Other than that, it has served its purpose.

Great product just a tad expensive

Apr 14, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Extremely
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Pros: Great all around product, has everything you need in a digital signing software and is very user friendly and intuitive to use.

Cons: A tad expensive, more than double the price of competitors like SignNow which seems to have all the same or very similar features. Our business selected SignNow for the more competitive price $ per month for unlimited documents! DocuSign for a restricted amount of documents or $ for a business license...

Docusign simply works great for electronically signing documents. From contracts for real estate, to any sort of business you're running.

Apr 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use. I have helped other people not familiar with the tool..easily set it up and have important documents executed and sent back to me.

Cons: I wish this tool had the ability to edit documents inside the tool. Like; delete, erase, and cross out sections of documents.

Signing Documents Electronically Is A Breeze

Apr 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Signing documents from anywhere, with just a tap on my phone - what's not to love? The interface is simple and intuitive. I wish that all products were as easy to use.

Cons: The pricing structure. As an end-user (I've used it as someone signing, and someone seeking signatures), you don't see this side, but I'd greatly prefer being able to pay by the document/signature, rather than monthly/quarterly.

Use with DocuSign

Apr 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I really like how it makes signing important documents (for us it's contracts) simple. I don't need to go through a training on how to use it. And likewise, whenever I sent a document using this, there is never any question about how it works.

Cons: I honestly don't have any cons about this software at this time!

Overall: I use DocuSign about once a month, and every time I use it, I have zero problem. Most of the time, documents are either sent to me to sign, or to me to forward on to my boss. Since he spends a fair amount of time traveling, this makes it really convenient to be able to forward him a document via email so that he can look over it and sign electronically. Otherwise, I would need to print out the document, have the individual sign it, scan the document, and send it back. In an age where things needs to be instantaneous, DocuSign is perfect for our needs this way. It's especially helpful when something is really time sensitive (and it usually is!). I especially like that if I'm sending someone a document via DocuSign that has never used it, DocuSign makes it really easy to find where the signature line is.

Recommendations to other buyers: It's really perfect for time sensitive materials that need to be reviewed and signed quickly. It saves times and makes it so much easier to meet deadlines.

New User to docusign

Apr 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: We are integrating DocuSign to CMiC and I am very excited about the ease and use of this program. This will assist our company in going paperless and expedite the signing process of subcontracts with subcontractors.

Need a signature - easy to use software

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and excellent reporting capabilities.

Cons: N/A

Overall: For our quarterly SOX sub-certifications, we use DocuSign to obtain hundreds of employee signatures. As an administrator of this process, DocuSign is easy to upload the necessary document and signer information, then collect the signatures and necessary reports.

Recommendations to other buyers: Are you a signer? No need to log into a computer - you can use this software on your cell phone to sign!

Portable digital signing without requiring your presence

Feb 15, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Portable requests for signature

Cons: Charges after five signs

Overall: This app allows you to request or obtain a digital signature easily without needing to be in the signer's presence or provide a thousand instructions or set a bunch of things up first. It will require the signer to have some basic "know-how" such as exporting and downloading to and from cloud or drive-based server locations like google drive or iCloud. Also the contact must have an email listed in the phone contacts if using a phone or tablet. Other than that it is fairly intuitive

DocuSign Review

Feb 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Great program. We were an early adopter and have been using this for a while now. Integrates nicely with our Contract Management System (SpringCM)

DocuSign Review

Feb 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: A solid program. Good value for the money. Very Useful. So much easier than tracking hard copy documents.

Best Product Ever

Feb 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Ever since i discovered Docusign, it's been saving my life. However, i just wished some government agency also accept Docusign because sometimes it's deem invalid signature.

Great for e-signing

Feb 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: This tool allows signatures to be obtained quickly. This saves so much time and steps in between signing clients.

Fantastic software for contracts

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Simple, easy to use, quick execution, great visibility and alerts

Cons: n/a

Overall: I love the UI and feature set with Docusign. It has everything I need and I'm sure more. I've used Docusign at my past 2 sales jobs and couldn't live without it. It's great for my internal use with digital build and storage of the agreements, but it's also easy for my prospects to access the agreement and sign it.

Recommendations to other buyers: I'm not sure what all the options are, but because I've used this and had such a great response from my prospects, I don't look at alternatives, I don't want to waste my time.

DocuSign Review

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Very easy to use and integrate with our other products (including Spring CM). We use this product for all of our document signatures. Great product overall.

Texan-DocuSign

Jan 30, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: DocuSign is the easiest and most secure way to sign and get documents signed from any of your devices (iPhone, iPad, Desktop, laptop...). With millions of users worldwide, DocuSign is the most widely used eSignature and Digital Transaction Management platform in the world. Easy to integrate with any of the system.

Makes Onboarding a Breeze

Jan 25, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Comments: We implemented DocuSign for another area of our business, but as the HR Director, I immediately saw the application in HR to be beneficial for onboarding new hires. All of our documents are set up as templates including government and state forms. I can send one packet of all the forms to our new hires and they are able to complete them in a timely manner - before their first day! There's no first day death-by-paperwork. No awkward morning spent questioning benefit selections or tax elections. Our new hires have the time to work through the confusing paperwork with those they love and feel confident in their decisions.

Good Solution for HR Paperwork

Jan 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Ease of use and paperless

Cons: Self help documentation could be better

Overall: We are using DocuSign for our new employee paperwork and it has been great. We are able to make our process paperless and it is very easy to setup and send out documents.

Electronic Signature tool packed with functionality

Jan 11, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: We picked DocuSign because of their functionality and security. The tool is packed with features - many more than we need. It is easy to create templates and envelopes to send out documents for signature.

DocuSign Review

Jan 09, 2017
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Ease of signing for user

Cons: Difficult to setup

Overall: DocuSign is a good program for the more advanced user. There is a little difficulty in creating forms but after a few training videos seem simple enough.

Recommendations to other buyers: Not really

Excellent Digital Document Signature

Dec 15, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: DocuSign eases the sending document to Customer and getting digital Signature for approving the documents and submitting the processed documents.

Docusign Review

Dec 14, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Comments: The idea of Docusign is amazing, and it's made signing loan documents especially easy, however, we have run into some bumps in the road. To manually send documents through Docusign can be clunky and involve a lot of repetitive steps. Earlier this year, we integrated DocuSign with our loan program, which has helped to streamline the process and limits the amount of manual sending we have to do. We have been working with our Docusign reps to fix the issues with documents not uploading back into the loan applications, and I think we're getting there. It's still much more convenient than having someone come into an office to sign.

DocuSign is a life saver!

Dec 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The EASE of using it; super quick to send contracts out for signature.

Cons: Nothing.

Overall: DocuSign helped our company make the transition to being paperless a breeze! Clients of all ages and with "technology" experience ranging from novice to expert are able to sign our contracts simply and quickly and we're able to keep much better track of our records!

Recommendations to other buyers: Go paperless with DocuSign. It will change your life!

THE GOLD STANDARD

Dec 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: This has definitely improved efficiency and contract turnaround time in our organization. We have been able to streamline the process, integrate directly into salesforce and have electronic copies directly of everything. Highly recommend.

Docusign.

Dec 13, 2016
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: I use Docusign for e-signature verifications. It is very easy to use. I started with the free version and upgraded. I am indifferent about it. I don't really use the extra fearures.

Best app for Contracts

Dec 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It is the best app to manage Contracts. It is very easy to configure, integrate and use within Salesforce. It provides feature rich User-friendly user interface. It is a powerful app for signature capturing.

Customers Love it

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Quick

Cons: Would recommend trying another program if you want to allow your signers to add text to the document via docusign. Every time you need to place a text field for signer entry you have to go into properties and resize it. Bit of a pain.

Overall: Upload document, add emails and names, and signing fields and send. Very simple flow.

I use this to get Word Docs or PDFs signed.

Its well recognized name is helpful as it rarely gets marked as spam in customer's email clients.

DocuSign Review

Dec 08, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Good sorting/searching features

Cons: I haven't had any issues with this product yet.

Overall: Easy to use, good sorting features. Haven't dealt with customer service yet and still learning features.

Industry leader in e signature

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use

Cons: Doesn't really have many.

Overall: I really don't have a bad thing to say about DocuSign. I've used it for over three years. The solution really does everything it says it does

Recommendations to other buyers: None

DocuSign is awesome!

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Recently switched from using another digital signature software to DocuSign and can't say enough good things about it. It is extremely user-friendly. The drag and drop signature functionality are so much better than other products I have used. Highly recommend.

Flexible and Functional

Dec 06, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, flexibility

Cons: Why on earth would you provide the option to choose an illegible electronic signature"

Overall: We use this software to obtain signatures frequently. It is much more flexible than a competing product from a large software manufacturer, reducing the steps necessary to send out accurate documents.

Electronic Signing Hasn't Been Easier

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, quick to learn & use.

Cons: Have not come across any cons.

Overall: I have used Docusign from a customer & user standpoint. As a customer, I love how easy I can make it for my clients to sign off on important contracts without wasting time. I also love when I work with other services and they use Docusign because I know how easy & great it is to use without an issue. Docusign really has nailed down the art of the electronic signature process.

Great when you need it!

Dec 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Convenience

Overall: Signing e-documents isn't something I need often but it's one of those things that DocuSign has made a breeze for when I do. Easy and reliable!

Perfect solution for legally signing documents online.

Dec 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Comments: Our company has been using Docusign for a few years now. Great platform for document signing but definitely needs to be more affordable. Concord now could be a cheaper alternative but has some limitations in terms of features.

Perfect solution for e-signing

Dec 05, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I tried using a less expensive one first, but DocuSign was so much better. For the ease of use and reliability, it is still a good deal. Have improved the flow of our business significantly.

Clear market leader

Dec 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: User for almost 3 years. Exceptional product and super easy to learn and get proficient.
When something like getting a deal signed and invoiced and paid... this should be simple, and DS has provided a system that nails the concept.
Getting a deal signed is great, but making the $$ side work is more important for me, and DS provides collaboration features that make my team's job easier and quicker.

A must for my job!

Dec 05, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Definitely could not complete my job without this tool! This tool allows signatures to be obtained quickly without disrupting client's work schedule. Saves so much time!

DocuSign Product Review

Dec 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I was able to sign documents on my own time and not when it was convenient for someone else.

Cons: No Cons.

Overall: I just recently purchased a house and was able to sign all my documents by DocuSign. It also allowed me to save what I was signing.

Recommendations to other buyers: I like the fact that it saves my signed documents and lets me go back to them if I need to.

Industry standard for signing paperwork

Dec 01, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Simple to use for the signer. Quick to put together documents for the staff.

Cons: Would love a better-looking interface.

Overall: We use DocuSign for all of our consumer banking documents that need signing online. Our members find the software easy to use and the staff can put together the documents quickly. Overall a great product.

complete fail

Nov 25, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: nothing, nothing at all

Cons: There is nothing functional about this app or this vendor.

Overall: I have used this software for about 9 months. "Used" include 2 reloads of the apps, numerous lock-outs, crashes and hangs. Technical support is email only and varies from slow to non-existant. When the app is working it is slooooww, taking up to 10 minutes to sign a document; usually will crash out before then. Not recommended.

Very easy to use from the point of view of the signer

Nov 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great Ipad app, so easy to use.

Overall: I had a contract sent to me via DocuSign. I used the Ipad app to sign it. It had me sign once, draw initials once, then click everywhere I wanted to sign, click everywhere I wanted to initial, and click everywhere I wanted to date. SO much easier then printing and scanning 50+ pages.

Super easy to use and allows for quick turnaround time

Nov 08, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: We love this product! It has helped our sales reps to quickly turnaround paperwork on the go. We used to use all paper agreements, but there are still some customers (mostly the aged) who love paper agreements. Having the options to print and then scan back in and attach to the opportunity is fantastic. Some sales reps have accepted the new software with ease, but others are struggling to get into the new age. But, this product is great! Allows for quick turnaround from our sales manager to accept deals and check credit for new customers and process paperwork quickly. Eliminates the forests of paperwork we once had.

Self-explanatory and easy to use

Nov 07, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use and I like how I receive notifications almost instantly.

Cons: I would like to make edits after a document has been signed.

Overall: I use Docusign on a daily basis and have had no issues with using it. There are times when I wished I could still make edits after the document has been signed but overall, a very easy product to use.

Recommendations to other buyers: I would like to run reports.

Simple, easy to use, and makes life easier

Nov 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've used DocuSign to sign a variety of documents both at work and in my personal life. It is very simple to use and makes the signature process much cleaner and quicker.

docusign - an easy way to sign off

Oct 28, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I love docusign. It's a great way to get signatures on anything. I have a number of sales people around the country. When we sign deals, we sign them using docusign. If I create a change to their comp plan - we send it out via docusign so I know everyone saw the changes and agrees with them. It's so easy to use. I create my document - drag where i want the signatures to be entered and then maybe a signed date, and that's it. I can send out the document to whoever I want. They open it up, click on the signature piece, and their customized signature is entered. They can create their own signature using their Ipad some other tool, or they can use the prepared signature styles already loaded. It's seamless and great way to track who has signed what without having to wait for a signature with a pen and fax machine. I can't imagine doing business without it.