# Page 100 | Docusign Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 100 - Is Docusign the right Digital Signature solution for you? Explore 9342 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/121506/Docusign/reviews

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Docusign

4.7 (9342)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 27th, 2026

# Page 100 - Reviews of Docusign

## Showing most helpful reviews

Showing 2476-2500 of 9342 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Alec P.  
Design Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "DocuSign is a quick and convenient tool for signing documents digitally"

September 22, 2020

4.0

My overall experience with DocuSign has been great. I use DocuSign every single time I need to sign a contract or if I need to sign financial paperwork for a transaction such as a mortgage or refinance. I think that DocuSign provides a great use case which allows me to be able to sign paperwork without being physically present, which has made life a lot easier!

Pros

I have used DocuSign to sign important documents for legal and financial transaction purposes repeatedly over the last few years. I like DocuSign because it is simple and is easy to use. It also helps me keep records of all of these documents, which is a great benefit!

Cons

I think that there are aspects of the software which are too simple and doesn't enable certain use cases. For example, if I want to propose changes to a contract this is difficult to do in the software -- you can only sign the existing contract as is.

Review Source

FSB

FBOC Seattle B.  
Project Coordinator  
Construction  
Used the software for: 2+ years

### "Docusign Makes the contract process seamless"

April 26, 2021

5.0

Love it and I think my receivers like it as well.

Pros

Docusign is so much better than the old style of sending sets of contract back and forth for original inked signatures. Saves time and paper. Amending and resending out new version is easy and the tracking of the contracts and their sage of execution is flawless. Love it!

Cons

Customer support? Does it even exist? Just figure things out myself. Wish there was a little more functionality on it , like assigning multiple fields to a signer at one time.

Review Source

VR

Verified Reviewer  
Senior Consultant  
Financial Services  
Used the software for: 2+ years

### "Efficient way to have contracts and agreements executed"

December 3, 2019

5.0

Great way to go paperless and have an online and web based service run and manage all contracts. Stable, efficient and reasonably powerful - although to get the best experience, you would need the paid version.

Pros

Free to use version available Mobile app is very powerful Paperless and instant sharing Web based makes it universally usable

Cons

Free version is very limited multipage review interface is buggy and slow bookmarking and tagging options are limited does not allow voice memos Does not have icons and graphic availability for in-memo use

Review Source

VR

Verified Reviewer  
Cashier  
Graphic Design  
Used the software for: I used a free trial

### "Easy Way to Get Documents Signed"

November 27, 2018

4.0

Pros

\*I do not currently use this software\* but I have been on the reciprocating end of signing documents through DocuSign. I have come into contact with DocuSign several times and it seems like a great product! From a customer's point of view, it is awesome that I dont have to make an appointment and go in (with my husband) to get documents signed. My husband and I were applying for a car loan through our bank, and we both needed to sign the paper work. However, with my husband's work schedule, it is difficult for him to make it to the bank during normal business hours. So it was a blessing that the bank was able to send us the documents, through DocuSign, and we could sign them from home, even after hours. Also, the whole process is secure so any sensitive information is protected. I have been very impressed with my encounters with Docusign.

Cons

I haven't actually sent any documents through DocuSign, as I do not own the software. So I can not vouch for how easy or complicated the process is to get the documents ready to send. I can only vouch for the receiving end, where the process of signing and returning documents is extremely easy.

Review Source

VR

Verified Reviewer  
Manager  
  
Used the software for: 2+ years

### "It is an extremely safe an easy way to get documents signed! "

April 30, 2018

5.0

easy communications with many clients all over the world.

Pros

The easiness of setting up documents and being able to keep them stored in the same website for easy finding. Very easy to send to virtually anyone via e-mail. Makes me feel like my documents are securely being reviewed and signed. Very user friendly.

Cons

The price can be a little ridiculous for the amount of documents that we use as a company. There is no really in between in the different levels and prices.

Review Source

Kecia B.  
Sr Rep  
Hospital & Health Care  
Used the software for: 2+ years

### "Nice"

July 23, 2019

5.0

Pros

very user friendly easy to follow and easy to teach someone to use

Cons

no complaints I use this with my members

Review Source

MB

Monica B.  
CX Manager  
Consumer Services  
Used the software for: 2+ years

### "DocuSign saves time and money!"

August 29, 2019

5.0

It is fast, efficient, precise and easy to train on. Been a wonderful software from day 1!

Pros

I love that I can send contracts that are customized for all of our different products and it reminds the receiver every day till it is completed and the best part it is automated! Also the ease of usue from a cellphone is a dream.

Cons

Non tech savvy clients have to be walked through the process bit otherwise I love it. I can not say enough good things and the history function to obtain previously signed or sent contracts.

Review Source

Maria Angelica H.  
Ejecutivo de ventas  
Telecommunications  
Used the software for: 6-12 months

### "Firma de documentos Digital"

February 21, 2023

5.0

Eh tenido una experiencia súper buena desde la primera vez que lo use, después de ahí no eh dejado de usarlo. Lo utilizo en mi trabajo principalmente y es de gran ayuda.

Pros

Es muy fácil y rápido firmar y enviar documentos. La seguridad con la que cuenta este software, es genial.

Cons

No tengo queja sobre el software, estoy muy contenta con el.

Review Source

CC

Christina C.  
Reservations & Customer Service Manager  
Consumer Services  
Used the software for: 2+ years

### "Docusign makes getting signatures easy and quick."

October 12, 2021

5.0

Overall, it has been a great tool when sending contracts that need to be sign. It is easy to use and has helped in getting these returned quickly.

Pros

I like that it is easy to drag and drop files in the software and add signatures where needed.

Cons

It would be nice if it could read where the signature needs to be and just add it there.

Review Source

VR

Verified Reviewer  
Advisor  
Real Estate  
Used the software for: 6-12 months

### "Great for fast review"

April 12, 2019

5.0

Docusign has never failed me. I've never needed to call customer support, as the product itself is extremely easy. The one caution I have as a mortgage adviser... is to make sure any lenders you're submitting to are willing to accept docusign documents!

Pros

I like that once the account is setup for any user, it's a matter of click where you want the signature, or click where you need the initials. It's extremely easy to use, and from a beginner to a tech-wizard, I believe this software meets everyone's needs.

Cons

The hard part isn't really the software itself. The problem becomes when a less techy (or older generational individual) goes to use docusign, and they themselves struggle with sending or receiving a basic email. They need to know up to upload a signature... this can sometimes be tricky. Otherwise, once setup is complete... life is peaches!

Review Source

FH

Felicia H.  
Owner  
Alternative Medicine  
Used the software for: 2+ years

### "Contracts Signed without a Business Trip"

January 10, 2020

4.0

DocuSign is a great way to keep your emailed documents safe. I've used this when conducting business across the country. I don't have to meet with a client to be able to be able to secure their business contract. It works perfectly for my clients that are far away, and I haven't ever had to resend a contract because an area for a signature was left blank. This saves time, energy, money, and trips.

Pros

DocuSign is very convenient to use, because you are able to tag the lines exactly where a client needs to sign or initial. This way they know exactly where their signature is needed and you don't have to walk them through highlighted areas or signing by the "x" on the line.

Cons

The features that I like least about the software is when you push the next button for a client to sign it can skip over several pages of a document. This doesn't allow them to read it before signing. They have to scroll backwards in order to read the document and it can be a little glitchy.

Review Source

BV

Brian V.  
Entrepreneur  
Internet  
Used the software for: 2+ years

### "Honest review on DocuSign"

January 30, 2023

5.0

Best digital signing software out there.

Pros

I like the fact that it is easy and doesn't even require a digital pen or stylus pen.

Cons

Sometimes the writing is not so smooth since it's not natural sometimes to sign with your finger.

Review Source

LW

Lukasz W.  
A&R Director  
Music  
Used the software for: I used a free trial

### "A must if you want to sign international deals fast and secure "

May 6, 2023

5.0

A great tool to sign contract with international parties with ease. Especially useful when I work on music production with several parties and I’m on a short release schedule.

Pros

A great tool to sign contract with international parties with ease. Highly regarded in the music industry among producers especially.

Cons

It’s a bit pricey, as other digital providers it should be taken into consideration your geographic location for pricing policy. Also, very high risk of being scammed due to popularity of the tool. But I actually have learned that tool even existed from a scam mail.

Review Source

SV

Shamika V.  
Owner  
Package/Freight Delivery  
Used the software for: 6-12 months

### "Okay"

February 22, 2023

4.0

It fulfills its purpose for the documents. I think this is more for lengthy documents. My company contracts are not as thorough and I need something quicker.

Pros

Does a great job tracking documents and offers thorough templates.

Cons

The process has many steps. I prefer a click and done method. I had to go back and forth too many times with the drafting, signing, accepting. It was a bit pricey for the document signing feature. I found a cheaper option.

Reason for choosing Docusign

The name is popular.

Review Source

VR

Verified Reviewer  
Ad Operations Associate  
Broadcast Media  
Used the software for: 1-2 years

### "So simple and secure"

April 14, 2021

5.0

I like that you can send documents to people who do not have DocuSign accounts and it very simply walks them through the process. I also like the ability for users to create a free trial as it allows them to send a document one time if they are usually just a user who has a one time need.

Pros

I really like that Docusign allows you to send to multiple people and that it notifies you as changes occur. This saves me from having to constantly check whether or not my documents have been signed yet.

Cons

I found that when creating your own form, there are some parts of the software that aren't very user friendly. For example, resizing and moving signature boxes is a common request but yet it is sort of complicated.

Review Source

Ethan R.  
Graphic Designer  
Design  
Used the software for: 2+ years

### "Easy to Use Software"

September 24, 2019

5.0

I have been able to easily sign documents for work, school, and personal use instantly and easily.

Pros

I love that I can legally sign documents without having to print it out, sign it, and fax it over. It is very easy to use allowing me to sign a document and fill in information without even having to scroll the whole document since it skips to each signing place. I also like the date insertion tool.

Cons

It can be a little confusing to find how to download a document you just signed but I eventually figure it out.

Review Source

MH

Matthew H.  
Broker, CEO  
Real Estate  
Used the software for: 2+ years

### "Docusign positive review would recommend"

October 30, 2023

5.0

Positive experience and will continue to use this product.

Pros

Very easy to use and pick up on. Easier than other alternatives

Cons

The auto fill/generate feature does not work that well

Review Source

MM

Mallorie M.  
Claims adjuster  
Insurance  
Used the software for: 1-2 years

### "DocuSign is amazing "

November 23, 2021

5.0

Pros

I just love all of the features and how easy it is to use. None of my clients ever complain that they can’t figure it out it is so self-explanatory and highlights exactly where my clients need to sign. Just very helpful software

Cons

Nothing I love DocuSign. I think it is fantastic

Review Source

VR

Verified Reviewer  
Lead Recruiter  
Investment Management  
Used the software for: 2+ years

### "DocuSign is a must have"

January 13, 2023

5.0

Pros

Ease of use and how widely adopted it is

Cons

I really have no cons. I’m not sure if there are any others out there but I’ve been really satisfied.

Review Source

PL

Pat L.  
VP  
Staffing and Recruiting  
Used the software for: 1-2 years

### "DocuSign is more than just a signing tool. "

February 14, 2023

5.0

Pros

Use more of the features and you’ll be impressed!

Cons

There are alternatives out there but DocuSign is the OG.

Alternatives considered

[BlueInk](https://www.capterra.com/p/209622/BlueInk/)

Reason for choosing Docusign

Reputation. Previous experience.

Review Source

JM

Jennifer M.  
Account Manager  
Insurance  
Used the software for: 2+ years

### "Getting business done quickly! "

February 14, 2023

4.0

I have had great experiences with Docusign everytime it has been used.

Pros

Easy and accurately complete documents in a timely manner.

Cons

I am not able to send documents to the person who needs to sign them but wish I could!

Review Source

Richard M.  
IT Support Specialist  
Printing  
Used the software for: 2+ years

### "Makes Life SO Much Easier"

April 14, 2020

5.0

Makes life so much easier for any sort of work with legal documents. Save yourself and your clients a LOT of time and energy and invest in DocuSign.

Pros

Oh man. It only took one time of NOT using DocuSign and rushing people to get to their computers/Fedex to print forms out and sign them to realize that I will NEVER EVER NOT use DocuSign again. Makes life so much easier

Cons

Sometimes the links can act a little funky. MOST of the time they're fine, but occasionally users will have issues signing in the right places and whatnot.

Review Source

RP

Ravyn P.  
None  
Real Estate  
Used the software for: 2+ years

### "DocuSign new way to go "

December 16, 2021

5.0

It’s a great tool to use especially this day and age!

Pros

It’s nice because you don’t have to be there in person to sign especially when there all multiple people signing

Cons

Nothing I can think of. Sometimes it gets to be a lot of initialing and the drop downs get confusing

Review Source

MAK

Mohammad Arif K.  
Manager  
Animation  
Used the software for: 6-12 months

### "Review of DocuSign"

January 12, 2023

5.0

This is a drop down where you can select whether you want to initiate and send a document, use a template or sign a document....

Pros

1.It is user friendly .2.It is very secure website to sign important and legal documents...3.Easy to signing documents...4.Ease of use and great customer service....

Cons

Automatically charged the credit card it is not right thing to do...

Reason for choosing Docusign

It is different from other products

Review Source

MS

Mohamed S.  
Social media manager  
Writing and Editing  
Used the software for: Less than 6 months

### "Une solution de signature électronique pratique"

February 5, 2023

5.0

En tant qu'utilisateur de DocuSign, je suis très satisfait de cette plateforme. Il a rendu la signature et la gestion de mes documents en ligne plus rapides et plus pratiques que jamais. Je n'ai plus à m'inquiéter de perdre du temps à imprimer, signer et renvoyer des documents physiques, et je suis rassuré de savoir que mes documents sont protégés par une sécurité de haut niveau. Je recommande vivement DocuSign à tous ceux qui cherchent une solution de signature électronique pratique et fiable.

Pros

L'un des plus grands avantages de DocuSign est sa commodité. Il vous permet de signer des documents en ligne sans avoir à imprimer, à signer manuellement et à renvoyer des documents physiques, ce qui peut économiser beaucoup de temps et d'efforts. De plus, la plateforme est très sécurisée, ce qui garantit que vos documents sont protégés et confidentiels.

Cons

Bien que DocuSign soit un excellent choix pour la plupart des utilisateurs, il peut y avoir quelques inconvénients pour certains utilisateurs plus exigeants. Par exemple, le coût de l'abonnement peut être un peu élevé pour certaines personnes, et certains utilisateurs peuvent trouver l'interface un peu complexe à utiliser.

Review Source

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