# Page 3 | Docusign Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Docusign the right Digital Signature solution for you? Explore 9342 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/121506/Docusign/reviews --- Docusign 4.7 (9342) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 27th, 2026 # Page 3 - Reviews of Docusign ## Showing most helpful reviews Showing 51-75 of 9342 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HB Holly B. Realtor Real Estate Used the software for: 2+ years ### "Simple to use and worth the money " February 23, 2026 5.0 Wonderful. I will continue to use them when contracts are needed to be digitally signed and documented. Pros I loved that it is easy to use and auto templates the signature on every line that you click on. Quick and easy Cons Nothing. As a former realtor who was always in the car or on the phone, i could easily send the pdf for the clients to sign and it kept a record for them to review. Review Source VR Verified Reviewer Territory Account Executive Information Technology and Services Used the software for: 2+ years ### "Remote document signing made easier" November 12, 2025 5.0 My overall experience with has been great. This is one tool that has provided the most value to us and do everything we wanted it to do. Signing is easier, document management is easier, integration with our Sales tools is easier, integration with our CRM is easier as well. We can easily manage deals and whenever we need authorised signatures, DocuSign has been there to speed up the process of signing contracts and any other documentation that needs to be signed Pros Ever since we started working remotely full time, has made our lives easier in terms of remote signing of documents. As a Sales person, we work with lots of documents on a daily basis, documents that need to be signed and DocuSign has made this easier and possible. Most of our clients are all over the world and we only meet virtually, and that’s where DocuSign has provided the most value for me and my team, signing and managing documents and contracts. It has made it easier to integrate with our Sales tools and our CRM, keeping everything centralised for the team. Cons There is nothing I do not like about . I’m happy and my team is happy with DocuSign as well and it does what we want it to do and provides real value for our team Review Source Maria G. Sr Project Accountant Construction Used the software for: 2+ years ### "Time Saver for the Win " March 23, 2026 5.0 I enjoy the ease of submitting documents through email over paper copies sent by mail. It has definitely saved time. Pros It is convenient for submitting files to a range of reviewers to view/sign at their preferred locations. Cons File size capacity is lacking. For owner billings it might take additional document attachments for one file due to restrictions. Review Source LR Laura R. Psychoanalyst and Psychotherapist Mental Health Care Used the software for: 2+ years ### "Signing medical documents is easy when you have DocuSign." July 11, 2025 5.0 has been my reliable life saver for in my line of work as a Psychoanalyst and Psychotherapist where i have to deal with signing many medical documents in a day. It makes signing documents in their digital form so easy while also helping keep my desk free from loads of paperwork. Pros has been easy to use for me given that i had no prior experience with any other e-signing products before. I find the DocuSign interface very intuitive which makes it easy for me to navigate through and have a streamlined documents signing experience. DocuSign has the best data security and privacy features which help safeguard e-signing. Its documents manager help organize documents making it easy to sign all documents without forgetting any. Cons has been beyond impeccable and am really glad that I have not found anything to like least or dislike about it. My experience has been very efficient and without any errors. Review Source Latoyah R. Assistant Manager Pharmaceuticals Used the software for: 2+ years ### "Docusign offers e-signature services at their finest. Documents signing never got better and easier than this." May 15, 2025 5.0 Signing documents is a big part of the job i do on a daily basis and having has saved me from a lot of work and problems. With Docusign, i rarely make mistakes when signing documents because everything is very clear. It also gives me an easy time when sending back signed documents. In overall, my experience with Docusign has fully satisfied my needs. Pros has highly efficient signer identification and authentication features that make sure no else has access to my signature except me. The user-friendly interface gives one a very simple signing experience. It also has a document scanner that makes it simple to scan papers for signing. Docusign real-time notifications help me to stay aware of any documents that is pending to be signed. The in-built document sharing function has been making it easy to return documents or send them to the relevant person after signing. Cons So far, everything has been great and very smooth. has had no flaws or features that do not function properly. Review Source JH Jonathan H. Manager Real Estate Used the software for: 2+ years ### "Docusign--can't live without it." February 24, 2026 5.0 Five stars. Absolutely impressed and committed user now and for the foreseeable future. I can't imagine trying to do any real estate transactions without using . Pros I've been using for several years now, mostly in the real estate business to expedite and streamline the purchasing and selling of residential and commercial real estate properties. It has significantly increased the speed and effectiveness of our organization's business processes. I'm old enough to remember when all of these processes had to be done by hand and required lots of time standing in front of fax machines or using couriers to send documents back and forth between parties. Docusign has eliminated all of that. I really can't quantify how much time and money this program has saved us over the last 10-15 years but it's a lot. Cons Initially there were some growing pains with , just as there are with any new technology. Most of them came with having to educate new clients in how to use the program and holding their hands through the process. Thankfully those days seem to be mostly past us now and we rarely have to answer any questions anymore. We just send out the documents and within a short period of time, often in just a few minutes, they're signed and back in our inbox. Review Source FR Frank R. Billing Specialist Luxury Goods & Jewelry Used the software for: 2+ years ### "Signing a contract that doesn’t stall billing." April 17, 2026 5.0 Being a billing professional in a jewelry company, any signed document has a direct financial impact. maintains such a process as clean, auditable and quick. The workflow management component has made approval delays less costly to us in real time at the end of the month. Pros Signature approvals on billing documents without physically running down to get anyone have really simplified my life with regard to closing financial cycles at Kilarys. Cons The navigation process seems complicated in performing simple tasks. Locating certain documents in workflows require more clicks than it should have. Review Source DB Darien B. Essential Services Consultant Telecommunications Used the software for: 2+ years ### "Electronic Signature Tool for Everyone " August 31, 2025 5.0 My overall experience with has been positive. I am able to save time by handling all documents management processes electronically such as signing etc. Pros It is convenient to handle documents with the help of since it eradicates the need for handling hard copy documents. Document tracking features allows me to monitor the status of documents without involving manual processes. Cons All has been well with me while using to manage documents and contracts online without facing challenges. Review Source AM Angelika M. Company Owner Design Used the software for: 2+ years ### "Docusign is Awesome" June 7, 2025 5.0 My experience has been amazing with . I use it for my clients and they love being able to sign and send afterwards from their mobile devices. Pros It's so easy and simple to use. It has an app where you can sign on the go which is awesome if you are a busy person. Cons Nothing. is awesome. It allows you to keep up with documents and makes it very easy for people who can't meet face to face to sign documents. Review Source Duncan C. Digital Solutions Lead Marketing and Advertising Used the software for: 2+ years ### "DocuSign, an easy and trusted tool " July 17, 2025 5.0 Overall, has become a go-to channel to get multiple people to sign important documents. It also saves all your signed documents, so you can always go back and find important signed documents Pros makes the process of adding required sections easy to include, such as a signature, but also dates, names, titles and more. It's as easy as dragging and dropping Cons When I request to sign something is sent to an Inbox, the formatting of that email notification could be better designed Review Source ST Shelby T. Executive Assistant Hospital & Health Care Used the software for: 1-2 years ### "Simple, Efficient and User Friendly" April 24, 2026 5.0 Overall, my experience has been very positive. The platform is reliable, user-friendly, and streamlines the entire document signing process. It’s a strong tool for both individual and business use. Pros is very intuitive and easy to use. Sending documents for signature is straightforward, adding recipients is simple, and editing documents within the platform is efficient. The overall workflow is smooth, and it makes managing signatures and document distribution quick and hassle-free. Cons The only limitation I’ve experienced is with dropdown categories. As a non-administrator on a business account, I don’t have the ability to add or edit categories myself and have to rely on an admin to make those updates, which can slow things down. Review Source VR Verified Reviewer Conference Center Manager Education Management Used the software for: 1-2 years ### "Use for work contracts" March 6, 2026 4.0 I didn't use it much at first but now I do like using it more. It is much more professional in sending out contracts. Pros I use for work for contracts. I like that it sends reminders to the client automatically without me having to do so I also like that it notifies you when everything is all set and everything is downloadable in one pdf. Cons I don't like that I have to do tailored contracts for each individual so I can't keep a templet I have to upload a new pdf everytime I send a new contract. Switched from [Adobe PDF Library](https://www.capterra.com/p/232963/Adobe-PDF-Library/) They wanted something more secure and more professional. Review Source VR Verified Reviewer Advisor Financial Services Used the software for: 1-2 years ### "Easy to use" December 9, 2025 4.0 Overall it's a positive experience. I use it daily, and very rarely encounter issues. I have not used the customer support service, but I guess that's a good thing that I haven't encountered a situation requiring extra support. Pros It's fairly easy to use, for both sender and signer. Tracking signed and outstanding documents is fairly simple, and the tabs help manage the different statuses of the signing process. Cons When a client fails authorization, sometimes there are issues resending the forms without completely starting over. Review Source LH Lissa H. HR Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Docusign experience" December 5, 2025 5.0 Overall experience has been well, there hasn't been a document that I have not been able to use in the system. Pros has proven to be a reliable option for our organization. We use it for mass signatures for over 500 staff and for weekly offer letters directly from our recruiting software. It offers multiple signers as well as delayed sending. Cons There isn't much that I do not like about . Sometimes it takes a bit of time to create templates and adding all of the fields. I have desired to use it to send CJI type of documents but understand the cloud storage would not allow me to. That is no fault of Docusign. Review Source JJ Jon J. HR Coordinator Dairy Used the software for: 2+ years ### "Great for business, forms and contracts" January 6, 2026 4.0 Using is a good experience. The workflows and setup is easy, and the user experience flawless. Great for business. Pros Easy setup and implementation. The standard package is good value for money, and for larger projects you can easily contact the team to setup a corporate package. Cons Sometimes the auto creation of fields can be a bit off, but by and large the whole package is smooth, with plenty of support documentation. Switched from [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) Better tracking and tighter integration to the ATS Review Source TF Tiffany F. Real estate agent Real Estate Used the software for: 2+ years ### "Loving docusign! You should try it :) " October 21, 2025 5.0 My overall experience with has been excellent — it’s fast, reliable, and incredibly convenient for managing documents and getting signatures from clients. It saves me time, keeps everything organized, and adds a professional touch to my business. Occasionally, I’ve noticed minor workflow management bugs or small issues with payment processing, but they’re rare and don’t impact the overall efficiency. DocuSign continues to streamline my transactions and remains an essential, trustworthy tool for my business. Pros makes signing fast, easy, and secure, saving time and keeping my business organized. It’s very efficient! Their costumer support is amazing as well! Cons Sometimes can be a bit pricey, and customizing templates or branding takes extra time. But it’s still worth it! Switched from [SkySlope](https://www.capterra.com/p/172896/SkySlope/) I need to switch because a friend recommended it and then I tried it out and it was a lot easier than when I was currently using so I went ahead and made the switch Review Source Rachid A. Director Real Estate Used the software for: 1-2 years ### "Great tool for signing contracts" December 15, 2025 5.0 From the signers perspective it's great! Simple signing, no work arounds and works on any device. The simpleness does the job. Pros It integrates well in the workflow and most users directly understand the way of working. The envelope structure makes sure that documents are aligned and structured. Cons The fact that working with templates is not well implemented. Missing good support for working with Microsoft Word. I'd rather manage my documents in Word and work from there. Alternatives considered [PandaDoc](https://www.capterra.com/p/131735/PandaDoc/) Reason for choosing Docusign The tool was too complex at first sight. Too many additional options. Review Source Kerry G. account receivable specialist Hospital & Health Care Used the software for: 2+ years ### "Get your signatures with Docusign " April 26, 2026 4.0 I have a great experience can’t say I have had many issues with . All pleasant experience still use till this day. Pros I enjoy using for sending documents to clients for there signature and keeps it secure. This is a very useful software to have. Cons There isn’t much I can complain about after learning and using . Makes sending documents for signatures very easy. Review Source Loganne D. Ultrasound Technologist Hospital & Health Care Used the software for: 2+ years ### "Docusign Review" December 22, 2025 5.0 Overall is my go to when I need a reliable software to sign documents both for professional and personal reasons. Pros Very easy to use and allows me to sign documents anywhere. It’s helps achieve a paperless environment. Cons depending on what site you are associating it with, can sometimes send you an abundance of reminder emails and it is excessive. Review Source EJ Emma J. Administrative Specialist Accounting Used the software for: 6-12 months ### "Efficient and Easy to Use" February 15, 2026 5.0 Pros It is a secure way to request signature, and makes it easy on the client's end to sign documents. It is very efficient and easy to use on both sides. Cons It is another piece of software you have to use, which is a little inconvenient. It is easier if all of the things you are using are part of one system, rather than having to switch around to different pieces of software. Review Source RJ Rhonda J. Medical Administrative Medical Practice Used the software for: 6-12 months ### "Not a fan of docusign" April 21, 2026 5.0 I am not a big fan of , but my boss like it for out patients to be able to sign and return documents to us. Pros Customer support was very help full when I sent up our account for . it is easy to use now that i know how. Cons But now that I have access to , it is hard to get ahold of customer support. What you get for your money is ver expensive. Review Source KM Karen M. Managing Editor Publishing Used the software for: 2+ years ### "Simple e-signatures and workflow for small publishing teams" November 12, 2025 5.0 It has accelerated our contract approvals, keeping the paperwork organized at the International Journal of Nursing and Health Services, freeing more time for editorial work and reducing errors in our administrative processes. Pros makes it very easy to send, sign, and manage documents online, which is a lifesaver for handling contracts and forms remotely. The interface is intuitive, and adding payment handling really helps our tight editorial schedule. Cons I have noticed some bugs occasionally with notifications and document templates, and the advanced workflow settings can be confusing. Customer support usually helps but isn't always fast, especially in cases where some troubleshooting is required with payment processing. Review Source MS Melissa S. Operations Mgr Real Estate Used the software for: 2+ years ### "Straightforward, user friendly e-signature platform" March 19, 2026 4.0 Pros 's e-signature platform is easy to use. The mobile app is an efficient way to sign when not at a computer. Cons 's administrative support ticket system is not easy to navigate, and response time is sometimes slow. Switched from [Lone Wolf Authentisign](https://www.capterra.com/p/233402/zipLogix-Digital-Ink/) Wanted to utilize Rooms for document management features Review Source VR Verified Reviewer Physician Hospital & Health Care Used the software for: 2+ years ### "Docusign is a one stop shop for all signatures " August 5, 2025 5.0 It has been positive and it has saved the worry of having to mail documents and hoping they get to the recipient. It is extremely time efficient. Pros It is a game changer. You can use if for literally everything from contracts for your house, to work contracts. The app is so user friendly and the majority of access you need is all free. For a person who works remote it has been amazing. Cons Rarely, but it has happened a few times where there is a glitch and I need to have a new email sent for signing. Review Source VM Valentina M. Sales and Marketing Manager Building Materials Used the software for: 2+ years ### "Docusign is creating new waves in the world of document signing." May 14, 2025 5.0 I use during sales to sign receipts and other agreement documents and my overall experience with the product has been marvelous. Docusign has made my signing work get less demanding and more efficient by day. Pros interface is neat and i had a very easy time learning how to operate during the first days. There a secure file sharing tool which makes it easy to send documents after i have signed them. It offers a seamless integration with sales and marketing products like HubSpot which makes it easy to sign agreements with customers after completing a deal. Docusign has very strict security measures which help keep off anyone else from accessing and using my signature. Cons I have not found anything that is not working in . Everything has been very responsive so far. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.