Who Uses This Software?

eSignLive is trusted by the world's largest and smallest banks, insurers, government agencies and many other regulated and compliance driven businesses.


Average Ratings

37 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $20.00/month/user
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • VASCO
  • www.esignlive.com/
  • Founded 1992
  • Canada

About eSignLive

eSignLive is the electronic signature solution behind some of the world's most trusted brands. Regulated industries and top analyst firms recognize eSignLive's solution to balance the highest levels of security and compliance with ease-of-use while automating any process. eSignLive has over 20 years of experience delivering e-signatures to organizations of all sizes, including banks, insurers and government agencies.


eSignLive Features

  • Audit Log
  • Authentication
  • Document Overview
  • Mobile Signature
  • Multi-Party Signing
  • Progress Tracking
  • Templates

eSignLive Reviews Recently Reviewed!

Best E-Sign out there!

Nov 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The E-sign is very easy to use with great features, it's intuitive & has great customer support. I highly recommend!

Ready, set...sign

Oct 30, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Made understanding how essential such software can be very clear, great value. Customer service is excellent.

eSignLive helps your business go paperless

Oct 28, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: I have had a great experience with eSignLive till now. It offers great flexibility to an organization in terms of cloud based deployment or an on-premise deployment. It's API helps to integrate eSignLive with the existing systems and even ERP system. Further, it's UI is completely configurable which allows an organization to tweak it according to it's needs.

I am mostly satisfied with eSignLive and recommend improvement in document searching and sorting capabilities.

Excellent Product & Service

Oct 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been using e-sign Live now for over 12 months, never once has this company upset me or not delivered what has been promised.Excellent customer service, nothing is too much trouble. Highly recommend.

Esign Live is terrific

Oct 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The Esign live product is a wonderful product, makes signatures very quick and easy and allows me and my customers to sign anytime and anywhere.

Seamless API Integration

Oct 04, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: We used this in the automotive space. e-Sign is seamlessly integrated with a web application. This allows the customers to review the quote and

Silanis - esignature

Oct 04, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I have been using this service for a couple of years and it has greatly facilitated my task as a real estate broker. Ease of convenience, and client appreciate being able to act quickly on "signing" documents without anyone having to displace themselves. It's great!

Finally! So quick and Easy

Oct 03, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I've been looking for a solution for our business for SO long. Finally I found this (I need to improve my Google skills). Thanks to this product I'm more secure, efficient and ready to go in a snap.

Easy to Use - Best in the Business

Oct 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I was looking for an e-signature solution and am so glad I found eSignLive. These guys were able to tailor a product specifically to my needs. Thanks for the help.

An excellent software, thanks!

Oct 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I'm using eSignLive since 2011 and so far I'm extremely happy! A very intuitive user interface, seamless implementation and lots of features needed to make paperless happen!

E-sign's Daily Use

Oct 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: E-sign has made the need of signatures from those not present extremely easy! I use this program on a daily basis and have found it to be very user friendly and effective. I would recommend this service to anyone!

Great product

Oct 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I found the product really easy to use. It was very user friendly and was easy to use across my team members.

Overall Excellent Quality

Sep 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The best part of eSign Live is most likely the customer service. Their responses are very fast and this was even more impressive as we are a start-up. Not every service provider has shown the same amount of respect to a small company such as ourselves. We will stay loyal to them for that!

eSignature for the Enterprise

Sep 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been using eSignLive for over 2 years in a large banking environment and have found both the ability to have a Private Cloud version coupled with rich integration and API support has removed significant risk, cost and time from the implementation.

The rich API support has allowed us to build an entire custom wrapper layer around eSignLive to meet the strict security/compliance and complex integration needs of a large multi-brand, multi-product organization. Customer experience is critical for the bank and our ability to customize the communications and signing experience with our layer while leveraging the power of eSignLive has been a great outcome for the bank.

Great Customer Service

Sep 26, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: We don't normally have issues with eSign but if we encounter one the customer services is always prompt and professional.

Paperless here we come!

Sep 26, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The move to paperless became a whole lot easier when we signed on with eSignLive. As with any new technology there's a learning curve but the customer service team are fabulous and walk you through every step. Our clients love the convenience of signing applications from their mobile devices and we love how fast we can complete a transaction on their behalf!

Excellent eSignLive product

Sep 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The eSignLive product allowed us to be competitive and productive at the same time. Our software is integrated to the cloud and we wanted to add an eSign solution to our product. The existing out of the box API available as part of the eSignLive solution gave us an easy way to integrate both products and we are very satisfied of the final product. We have now a complete solution which include electronic signatures of our customized pdf documents stored in the cloud thanks to eSignLive product.

Used for Scholarship Application Intake

Sep 20, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: I loved that the application was so easy to create and we were able to take our PDF application and plug it right into the e-SignLive system. We had it up and running very quickly after deciding to use it!

Support was great and very responsive when I had questions. Definitely phone them over email if you have questions though!

It was a very easy system to use.

We were also able to tell students that they had to submit their application with certain required attachments (transcript & reference letter).

We were also unable to export the data until our IS dept created a work-around for us. Once they were able to do that though, it was a huge win for us!

Cons: I loved that the application was so easy to create and we were able to take our PDF application and plug it right into the e-SignLive system. We had it up and running very quickly after deciding to use it!

Support was great and very responsive when I had questions. Definitely phone them over email if you have questions though!

It was a very easy system to use.

We were also able to tell students that they had to submit their application with certain required attachments (transcript & reference letter).

We were also unable to export the data until our IS dept created a work-around for us. Once they were able to do that though, it was a huge win for us!

Overall: My department was using this software for a fairly unique reason - intake of scholarship applications. Previously we had just received a fillable PDF form by email, or students mailed in a hand-written copy of the application, and then spent hours compiling the information and retyping applications that weren't legible. Moving completely to an online system worked well for us. A few students had issues when they started an application, and then didn't finish it (the email from e-sign went to their junk email inbox and they didn't think to check it), but that's user error on their part. There were a number of things that using e-SignLive made easier, but some of the functionality introduced unforeseen challenges!

Recommendations to other buyers: I understand there are changes/updates coming to the search function. This would fix most of our issues we had! It would work very well for simpler forms that just require multiple signatures (mortgage documents, wills, loans, etc), but we're looking at a different system this year for scholarships due to the search function, and data exporting capabilities. The demo we had before we decided to use it was so helpful! If you're looking into different options, definitely request a demo!

Great option for signing and record keeping

Sep 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The complete feature set and ability to setup and use templates for recurring types of documents

Cons: The ability to preview exactly how the document will appear. Sometimes the text size needs adjusting to present better.

Overall: The eSignLive system is easy to setup and use. So getting started is a fast process. It includes several options for secure authentication for documents containing private information such as credit cards or SS# etc. The signer(s) can simply use a web browser to complete documentation rather than printing, filling out, scanning and sending back documentation requiring printers and scanners etc. Much easier documentation work flow for all parties. Highly recommended product.

Recommendations to other buyers: Used for all sorts of documentation from new hire onboarding to client agreements. Great solution for these types of tasks and record keeping.

Cloud based, easy to use, e-signing solution

Sep 20, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Quick development and deployment. We integrated directly into our project management using e-Signlive API. This process was much easier than anticipated.

Cons: My only negative is was the small difficulty we ran into when integrating the callback events.

Overall: The primary problem we are solving with this solution is speeding up our contracts approval process. This has been a great benefit since this process is usually long and difficult when dealing this healthcare customers. Our customers have been excited by this new approval process with takes place completely electronically.

eSign Live

Oct 14, 2015
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Silanis eSign live product is a great eSign product that can be leveraged in multiple domain areas and very easy to use and provides robust customer experience and flexible architecture.

Pros: Available on premises and cloud implementations. Includes OOTB UI and esign APIs to interact with the platform. Offeres standard REST based APIs and multi tenancy capabilities

Cons: Needs more robust ADA capabilities, digital signature and validation of digital signature capabilities.

Quick and easy

Sep 10, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I find this tool a real time saver over the paper process. Packages are easy to create quickly after you create a few and get the hang of it. Clients can sign contracts anytime anywhere. The complexity comes in with different legal requirements in different countries.

Intuitive l,great user experience

Sep 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Love using it, custumer support is fantastic

Contracting Simplification at its Best!

Sep 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This tool allows our customers to digitally sign contracts anywhere, any time, on any device. It will help us quickly and efficiently close deals...and it's easy to use. After one transaction, you'll be an expert!

eSign Live review

Nov 26, 2014
4/5
Overall

Comments: Silanis is a great product serving our customers for esignature capabilities. Less complex to interface with Silanis APIs. Great talented professional services team helping on implementation.

Very solid product in providing e-signature technology for our company

Sep 08, 2014
5/5
Overall

Comments: eSignLive is a very solid product in providing e-signature technology for our company. The SaaS option provides us with good flexibility for multiple business processes to add basic e-signature functionality with a simple activation process. Silanis has been a responsive vendor in addressing questions and enhancement opportunities with the technology.

Pros: Silanis is engaged with the product and their clients. It is a very interactive relationship that seems to benefit both parties. The technology provides top notch legal protection around e-signatures to meet our record keeping requirements.

Cons: Additional flexibility for use across multiple groups and access management design

Cannot understand why this isn't mainstream yet !

Aug 18, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: e-Signlive is very easy to use, reduces transaction times, we use it alot for new hires and are getting our clients to start using this solution for contracts.

The problems with this is not e-SingLive per say but the lack of trust towards the technology. One someone tries it tho that mistrust is dispelled.

Keeping up with time requirements

Aug 08, 2014
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: In this fast paced world, time urgency mandates the increasing adoption for this service. Great company and responsive reps.

Better features than Echosign

Aug 08, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Tried using Adobe's Echosign product. Got tired of converting documents to PDF and a cumbersome desktop signing interface.

With e-SignLive my company saves time and gets signatures faster on all the common document formats. The interface is great and was easy to use even for our technology adverse staff.

eSign Review

Aug 08, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I received a detailed tour of the website and functionality. Based on the examples provided, the site seemed very easy to use and for areas that were unclear, the functionality was easily explained.

Streamlines the business flow

Jul 30, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've been very pleased with how E-signLive streamlines my workflow. As new clients come on board, and with various change requests, using online signatures really makes the process go more smoothly. I hadn't realized just how many delays were caused by waiting for clients to print, sign and scan documents.

Great product for efficiency and paperless workflow

Jun 03, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Before I start new business projects, I need to sign NDAs and my clients need to sign contracts. Sounds easy but it can take forever. Documents need to be printed, signed, scanned and returned. Who has time for that? Finding e-SignLive fits perfectly within my organization's structure. Everything stays digital. All of my preferred tools are through the cloud. That way I can work where I want, when I want, and on any device I have within reach.

Feeling safer when it comes to new contracts

May 02, 2012
5/5
Overall

Comments: As a small business with a growing list of clients located in multiple countries, I needed a secure way to make sure my clients understand and sign off on my billing procedures and scope of work. In most instances, I can't stop by for a signature. With e-SignLive all I need to do is personalize a template and hit send. Once I get it back, I hit download and it's saved to my computer. No paper. No ink. No hassle. e-SignLive has minimized the fears that someone will decide not to pay for services rendered. While late payments haven't been an issue so far, the authenticity of the signature helps me sleep easier. In addition to contracts and memos of understanding, I also use e-SignLive to sign non-disclosures for my clients and I require everyone on my virtual team to sign a NDA with me. Now all I need to do is train my health care providers to give up the fax number and sign on to e-SignLive!

Pros: There was no learning curve on my end or with those I ask to use e-SignLive. I get signed documents back in minutes, not days.

Cons: I don't understand why everyone isn't using the solution. It's quick, easy, secure and green!

Amazingly easy and fast !

Apr 30, 2012
5/5
Overall

Comments: I have just recently tried out e-SingLive and was amazed at how simple it was to use. I didnt even need to refer to the tutorials. I signed my employment contract and my employer is now going to use this solution for his other contracts with employees and clients. It's a must have !

Pros: Fast, Easy and recognized leagally.

Cons: Nothing yet !

A+++ So Easy To Use

Apr 30, 2012
5/5
Overall

Comments: The e-SignLive app has taken the pain out of running to the printer for contracts and all other docs that need signatures. Point-click-sign-send = fantastic!!!

Pros: Ease of use and pricing. I am technically challenged and figured this app out easily.

Cons: Nothing

Streamlined esignatures

Apr 30, 2012
5/5
Overall

Comments: e-signlive has helped us speed up our sales contracting. We used to send out documents for signature to be faxed back to us, but now we use e-signlive and has saved us several days of waiting. Easy to use, easy to setup.

Pros: Straightforward - indicate in the document where you want initials or signatures, then send it. Has a few ways to make sure that the right person is signing (you can send a code to their phone, for example). Everyone gets a copy of the executed doc

Aug 23, 2016
5/5
Overall