PowerDMS

PowerDMS

5 / 5 215 reviews

Who Uses This Software?

PowerDMS serves over 2,500 public and private sector organizations - from one employee to thousands of employees - who need to simplify how they manage critical compliance documents and training.


Average Ratings

215 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • PowerDMS
  • www.powerdms.com
  • Founded 2001
  • United States

About PowerDMS

PowerDMS makes creating, sharing and attesting to policies as easy as clicking a mouse. Over 2,500 organizations in public and private sectors trust PowerDMS to help them reduce risk and relieve regulatory burdens. Accessible on any desktop or mobile device, PowerDMS gives staff access to the most current policies and training anywhere and at any time. Built-in surveys and testing ensure your staff both signs and understands critical company policies.


PowerDMS Features

  • Audit Trails
  • Automated Review & Approval
  • Best Practices Library
  • Content Management
  • Dashboard
  • Knowledge Capture
  • Policy Creation Wizard
  • Policy Training
  • Read & Acknowledge
  • Version Control
  • Workflow Management

PowerDMS Reviews Recently Reviewed!


PowerDMS - Success Waiting to Happen!

Feb 07, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The system provides all the required standards necessary to maintain accreditation at my finger tips. This eliminates having to got to other links or even maintaining volumes of paper documents searching for specific standards.

The functionality of PowerDMS is incredibly easy. Uploading and highlighting documents necessary for each standard is extremely simple and efficient.

PowerDMS allow you to search for specific documents using word search and tags that you can attach to each document. For instance, if I needed to find documents pertaining to training, it is a simple matter of typing in "Training" in the search bar and all relevant documents are listed.

Cons: The highlighting feature would be better served if it had line item by line item or word by word, capability. It currently is some what limited to bulk highlighting.

Easier access to training videos so refresher information is more readily available for adding users, setting permissions, etc. Setting permissions is always a daunting task and I usually have to call into customer support for assistance.

Giving the user the ability to "backup" the data that is in the system with the ability to restore the data would give the user a little piece of mind of continuity.

Overall: For our agency, we have 6 facilities across the country that operate under one police department managed out of Washington DC. It is critical that all the facility police departments operate under one method of operations and control. PowerDMS assists our agency in maintaining consistent best practices across the various geographical locations and gives us the mechanism to evaluate and substantiate each facility is operating correctly under the written directives and standards of the department.

The system provides all the required standards necessary to maintain accreditation at my finger tips. This eliminates having to got to other links or even maintaining volumes of paper documents searching for specific standards. The functionality of PowerDMS is incredibly easy. Uploading and highlighting documents necessary for each standard is extremely simple and efficient. PowerDMS allow you to search for specific documents using word search and tags that you can attach to each document. For instance, if I needed to find documents pertaining to training, it is a simple matter of typing in "Training" in the search bar and all relevant documents are listed.

PowerDMS has eliminated or significantly reduced, substantial amounts of administrative supplies, such as, paper, files, storage, and postage. It has significantly reduced the number of personnel hours working to maintain accreditation standards.
Overall, PowerDMS has saved the agency a lot of money in supplies and personnel costs; money that can be spent elsewhere!!

Great web-based software to manage policies, documents, forms, and training. Free mobile app.

Oct 26, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: PowerDMS is a very powerful program that saves time. It is easy to search for and find exactly what you are looking for. I would recommend this to any law enforcement agency looking to better manage their policy manual, forms, and track their training. We even use PowerDMS to conduct training in certain areas. They system can be set up to annually send out a reminder that training is needed in a particular area, the user can enroll at their own convenience to take the course. The testing can be scored automatically by the software and the training record logged all without an instructor having to lecture or record anything. The officers love it because they don't have to come in on their time off to take a class, and can complete it while they are on-duty, which also saves the agency in paying overtime. PowerDMS solicits input from users to further improve upon the program.

Overall: This software got us better organized, especially in the area of our policy manual. Prior to discovering PowerDMS, we used a printed policy manual for each officer. When policies were updated or added, copies had to be printed for every officer and they were responsible to remove the old policy from their manual and replace it with the new copy. Nobody every knew if they had the most current version. Same with forms as they seem to constantly change and everyone had their own electronic copy of the forms but are they using the current forms. With PowerDMS, there is only one copy of each policy / form, and it is always the most current, and the old forms are archived. PowerDMS is very user friendly and you can search by simply typing a key word. The search not only looks at the title of the document, but also searches the content of that document which is very beneficial.

PowerDMS is WAY more efficient than a paper based document control system.

Oct 23, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 1. The efficiency. Procedures are getting approved and released quicker than our old (paper document control system).
2. Instead of guessing who's desk the paper ECR is sitting on.. now we can figure out who is slacking and still needs to approve the document by checking out the approval workflow.
3. PowerDMS is very user friendly.
4. When our Sales Reps are traveling they can use the PowerDMS Mobile App to sign off on procedures.
5. The "Review" tab in "Manage Document" comes in handy especially when you have annual procedures that need to be reviewed.
6. Since I am the training coordinator (as well as the Document Control Specialist) I love having the "Reports" option so I can figure out who has completed training/who still needs to complete.
7. In the "Revisions" tab in "Manage Document", I like how you can set a date to have the training (signatures) due by as we have a 30 day policy to complete training.

Cons: 1. When a procedure is released, has all the required approvals and training is required.. associates who have to train to the document can't pull up "Compare to Current Publication." It wouldn't make sense to have that button since the new revision is current but it would be nice to have a "Compare to Last Publication" button. This way the associates would be able to see what was added/revised. I have to manually type in the "Discuss" tab what was changed and sometimes that can take a LONG time.
2. The 20 minute timeout that will log you out if you're away from your computer. I understand why this is in place (for security reasons) but I have received lots of negative feedback on this.

Overall: Quicker and way more efficient than the "paper" document control system.

PowerDMS really gets you organized!

Jun 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Ability to track policy sign-offs, training completion, and create reports. I also like being able to upload all of our training documents to each employees' files for ease of finding later. PowerDMS is great for creating training courses, tests & surveys.

Cons: The inability to add additional tabs for personalized purposes (such as a transfer history tab). The inability to assign rights for who can view the files tab, where we store employees' training documents. The inability for users to have a print button to print their own training certificates (options: PDF, Excel, Word and they don't look great). Currently, a supervisor can print his employees' certificate history, but not their own. The inability for supervisors to be able to enroll their employees in training. Employees must enroll themselves, which doesn't go over well with our agency.

Overall: The benefits gained through using PowerDMS is the ability to store all training documents in one place... no more digging through files to find requested documents. It is also easy to track who has attended training and who hasn't. PowerDMS is great for policy sign-off and being able to see who has sign-off on their policies and when for in-house and litigation purposes. Our agency also uses this system for accreditation tracking and training purposes. Another benefit is the ability to create our own online training courses for employees to complete at their convenience, freeing up time for hands-on training.

Game Changer

Sep 13, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The user interface is simple and easy to understand; the system allows for multi-state document management (state specific policies/notices can be distributed easily); a paperless solution means no filing; it allows for easy collaboration on policy changes; and the ABSOLUTELY FANTASTIC customer support!!

Cons: I wish there were clearer distinctions for document security between front line managers/admin users and policy developers. In order to run reports on whether an employee has signed a currently published version of a policy, your security also allows you the ability to see current draft versions.

Overall: Using the PowerDMS system has made communication about policy changes so much more efficient. Now, instead of passing information through layers of management, we can connect directly with our employees. It also has allowed us to distribute documents that are unique to certain groups of employees - all with no paper filing to personnel files! This system has been very well received in our company. It gives managers and employees the ability to keep up to date & find information easily.

Recommendations to other buyers: Adopting a system like this is more than just introducing a software. It is a complete process change and communication shift. Companies moving from a traditional paper policy manual or handbook should consider how a tool like this could impact (an radically improve) their existing processes such as determining who should be involved in policy development, how it impacts onboarding new employees, distributing policy updates to existing employees, etc. (a.k.a. Make sure you plan time in your onboarding to work through these questions!!)

We've been a customer for 7 years and have the entire suite. This has been the best purchase for us.

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is user-friendly and it's easy to manage. Our most favorite feature isn't necessarily the software, it's the customer service. If I or a coworker has questions our questions are answered promptly with a professional and polite response. We are never "rushed" along and do not feel like a number. I will also tell you in my experience that the development team actually listens and implements your department's ideas. PowerDMS is constantly improving the software features to accommodate the customer's needs and in today's world, this level of service is rare. We look forward to working with PowerDMS for many years to come.

Cons: The training module works great but we would like to see more development in this area. We would eventually like to move from the current system we are using and make PowerDMS our primary management system for training records.

Overall: PowerDMS is the ultimate document management system. It holds your policies (to include modifications and revisions), training records, surveys, courses, and tests. The software is user-friendly and allows myself and coworkers to manage our department's records on a daily basis.

Simplified and improved document distribution and approval, being used for training also.

Feb 19, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Records kept of all acknowledgements, policies archived, various reports available by user, group, etc. Eliminated need for duplicate manuals. The ability to access policies and work on accreditation when out of the office is a huge help in accomplishing various tasks such as loading policies and proofs. The same applies to training documents - the signature pages are great proofs for compliance with CALEA standards. I helped select set up this product in my prior position with the Schaumburg Police Department.

Cons: Some features take a longer learning curve (course creation) and the instructions often omit necessary steps required to commplete a process. Seems like the system was built from the bottom up - for example, when paging through "Tasks" in the Accreditation Module you have to move from page to page then scroll up from the bottom to stay in sequence.

Overall: Elimination of paper in the distribution and acknowledment of policies and training documents. Shortened time required for processes and tracks all responses in an accessible database capable of producing various reports: by policy, user, group, etc.

Streamling and Enhancing Your Filing System

Sep 24, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The product is easy to access, user friendly, and flexible.

Cons: I have experienced the system working very slow in the late evening hours. I assume that Power DMS is working or changing the software system to account for the lag. Overall, the software system does work efficiently most of the time.

Overall: Power DMS was initially purchased to manage our police deparment's rules and regulations, policies and procedures, standing orders, etc. However, our department has expanded our data base to help staff in the field to perform their job with greater easy.

Maps and floor plans of local businesses were uploaded to the system for officers to have immediate review. Street listings, training documents, regional broadcasts, and other documents are easily assessable with the Power DMS system.

As the training supervisor and accreditation manager, lesson plans and training records are uploaded as well as equipment inspections and maintenance logs. These documents are so valuable for the accreditation process.

Power DMS has become a neccessary need for this accreditation manager.

Recommendations to other buyers: It takes time to become fluent with the software system. Trial and error has become a good teacher. Always get feedback from your staff to enhance your data base.

PowerDMS is a Document Managers best friend!

Feb 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user friendly and allows us to make a lot of our document management paper-free!

Cons: Nothing

Overall: The Novi Police Department began using PowerDMS in July of 2014 to help us through our accreditation process with CALEA. Since that time, we have experienced several benefits from the system, including having all of our agency policies, forms and documents in an electronic format for all agency employees. The reporting tool in PowerDMS allows us to hold our employees accountable for the policies that they acknowledge.

We have also incorporated PowerDMS into our training program, tracking all of our agency training and being able to run reports of the amount and type of training each officer has attended. This helps cut down on civil liability claims of deliberate indifference as we can prove there has been no failure to train in our organization.

We also create courses in PowerDMS to move some mandatory training which does not need to be instructor led into a blended learning environment, thus saving valuable training time for more practical exercises.

Recommendations to other buyers: It is a "Must-Have" for any agency that is in an accreditation process or would like a way to manage and store all of their important documents (Policies, Forms, etc.)

Couldn't do my job without PowerDMS

Sep 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Multiple functions covering all the aspects and components needed to manage accreditation.

Cons: Doesn't have a rolling due date window for when new employees start. They start have over 100 overdue documents.

Overall: I am the only person managing CALEA accreditation, training and policy release. Without the tools and functionality of PowerDMS there is no way I could do my job without assistance. We even use the tests for new employees and some of our job promotions. The archive features have allowed me to assist internal affairs with documentation of when a particular version of policy was signed off by the employee. Alerts are also critical to keep the employees aware of when items are needing there attention. The report function is easy to use and makes communicating with supervisors on items their employees may not have completed by the deadline. I have used the program for years and have seen wonderful progress as the program features advance and grow. Again, I can't emphasis enough that I could not do my job without more people if I did not have PowerDMS!

Recommendations to other buyers: Don't be afraid to ask questions of the support staff and find other users that can show you unique ways to utilize the software.

PowerDMS has streamlined our entire policy and procedure process.

Jul 24, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: All of the program features are very easy to use. The best thing I can say about DMS is that it works exactly the way you would expect it to. The features are all very straightforward. Honestly, most experienced computer users don't require any specialized training in DMS. Even our directors who are less tech savvy catch on with DMS fairly quickly.

Cons: The only complaint I have heard routinely from my directors is that the file size limits can make it difficult to utilize DMS for training since videos, and even some PowerPoint presentations are too large to upload. They can be hosted in a different location and linked to the trainings in DMS, but this adds complications. The more complicated a training is, the less likely our employees are to complete it.

Overall: The single biggest benefit is that all of our policies are in a centralized location. No more paper binders, and no more having to track down every old copy when a revision needs to be made.

Makes Life Easier

Jul 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is super user friendly. and if you do not understand or are having difficulties you can check out a webinar or reach out to the super responsive and friendly customer service people. It is great that just because a section of the software is titled for one use this does not mean you cant adjust it to make it work for you in another way. They are constantly listening to what the needs of the variety of customers are and are evolving daily to meet those needs as best they can.

Cons: The least part that I like is the limited mobile use. But again, this is something that is being worked on and new features are coming out on the app on a regular basis. I just want it all NOW :)

Overall: This software makes my job easier. I am able to track things like certifications that are required by law. I am able to make sure we get the training we need and are required to have. Then I am able to prove these things when it comes assessment time.

PowerDMS streamlines processes, reduces paperwork and stress in project management.

Aug 17, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The features in PowerDMS are well-planned. There is very little extraneous features, and the features that are provided are to a purpose and specific functionality. Learning about those features is incredibly simple, thanks to an excellent on-line support/help system with videos and step-by-step instructions, complemented by agent assistance just a click away with their very handy chat function. I really cannot rave enough about their customer service.

Cons: The hardest thing I've encountered with PowerDMS is convincing colleagues to let go of their death grasp on various paper documents and files and shift to this program to manage project/document creation, review and implementation from beginning to end. With PowerDMS
we have an extraordinary tool, but we're too attached to doing things the way we've always done them to fully embrace the ease and convenience PowerDMS brings to the table.

Overall: Simple and straightforward project management. We're always thinking of new ways to use and apply PowerDMS in our organization.

Capterra-loader

This software has been GOD SENT as I'm able to training, testing and other activities

Mar 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about this software is the "GO GREEN" concept and not having to search the entire department for things. Before encouraging the company to purchase it, it was a nightmare locating employee files, training materials, records, attempting to get employees assembled in one location on one particular day for training. Investing in this software was a great decision as I'm able to better manage employee files, training materials, records, and no longer have worry about assembling employees on a particular date for training.

Cons: Currently I the pros are outweighing the cons, as right now I don't have any to share. I've used this software for 8 years now and it has worked wonders.

Overall: This software has been most beneficial to not only me but to the other employees as they are able to use it while during their professional and personal time.

Best decision our organization has ever made!

Oct 13, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use and makes my job easier.

Cons: You have to download a policy and save it outside of the PowerDMS environment if you need to send it electronically to someone. Since PowerDMS offers the email option or new message option, it should allow you to attach a document in that message.

Overall: We looked for vendors with a reputation for providing great customer support. Then, we asked to use the software for a trial period or for a demonstration. PowerDMS offers an accreditation component which allows you to crosswalk our policies with AAAHC standards. This made our accreditation survey this past year go extremely smoothly. This solution allows us to have all our policies in one location. It also automatically archives our revisions, captures electronic signatures, can be used for training by creating courses and is easy to use. We are currently creating credential files in PowerDMS.

Recommendations to other buyers: We should have purchased it a lot sooner!

The platform is easily navigable and customer support is fantastic!

Feb 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The usability and navigability of the platform, if I discover something that could make it more user friendly or better serve our needs, the PowerDMS team investigates and considers the suggestion. PowerDMS help team is fantastic also. PowerDMS staff makes themselves available, who are quick to respond and assist with any questions, concerns, or suggestions. PowerDMS from my perspective seems to strive for a valuable relationship with its subscribers.

Cons: I'm inclined to say more of an issue with our server or firewall rather than PowerDMS, but occasional frustrations with slow response or stalled pages. When PowerDMS was with us on training, they linked into their mobile wi-fi "hotspot" and had no issues.

Overall: managing our assessment files, documents and training

The best system I have ever used.

Sep 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I would describe myself as an advanced software application user administrator. I am the user administrator for several systems for my agency and have been a decision-maker in purchasing such systems. I am also a very discerning and critical user myself.

PowerDMS is hands-down the best computer system of ANY kind I have ever used. Its user interface is simple and elegant, its design and functionality are logical, and the user support (videos, step-by-step instructions, phone support) sets the standard by which all others pale in comparison. We continue to find new ways to take advantage of the system's flexibility.

Does it do everything I want it to do? Of course not. But this is perhaps my favorite thing about the company. They are constantly working to improve the product and actively include their users in the process.

I live in constant fear that the other shoe will someday drop. I do not give this five stars in all categories lightly. Fantastic!

LOVE POWERDMS

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The customer service is great and the audit tool (assessments) have helped simplify my job. Less paper, easier, for our auditor and for locating information and policy updates.

Cons: Some of the functions do not work as efficiently as they could with our agency intentions. I would love to see more roles in Assessments options or the option to assign to a specific user and not a group.

Overall: PowerDMS has been a great tool for our agency. It is helped us organize our policies and streamline our audit process. It has been an essential green initiative in our agency to go paperless. We have yet to fully explore all PowerDMS can offer our agency so I am sure that there is a lot more for us to experience once we divulge.

Recommendations to other buyers: I really have liked the user sessions. It has given me an outlet to kind of voice some of my ideas for improvements.

Customer Service is NOT Dead

Mar 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: They listen to their customers and are always improving the product and what it can do to help us in our daily work tasks. The employees strive for excellence. They take pride in their work and the product that is turned out shows.

Cons: The only thing I can come up with is if there is a current "bug" in the software it may be helpful to put the message out that they are aware and working on it. If the customer thinks it is on their end time may be wasted. But the "bugs" that do come up are usually very minor and do not inhibit the work that needs to be done.

Overall: Accountability, ease of training, records of training, certification tracking, overall notifications that are then signed for and now that person who received the notification is accountable.

Incredibly powerful tool

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The automation of a lot of processes that we manually managed prior to this has made our workload much easier. A single source repository for data tracking is immeasurably valuable!

Cons: Honestly, the only "con" in my opinion is that sometimes the software times out when I am actually doing a task like reviewing a document. It doesn't seem to sense when you are scrolling down the document. That can get frustrating, but the flip side of that is I very much understand the security aspect of why that is done.

Overall: We never have to wonder if our people are up to date or know where to find information. This has made that an easy and very automated function compared to old fashioned paper and folder methods. I cannot begin to describe how invaluable that is to us.

I have been using PowerDMS for almost three years. It is a super efficient and intuitive system.

Mar 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Document management, accreditation, and training are a breeze with PowerDMS. We use all three modules, document management, accreditation, and training to help keep our agency performing to best practices and standards. The keyword search/find anything function in PowerDMS is amazing, I can find any topic in policy, forms, or standards in a matter of seconds. The mobile app keeps our employees informed while on the go!

Cons: I really do not have any Cons to report. One of the greatest features about PowerDMS as a company; when we have suggestions for improvement, they actually listen and provide solutions and enhancements to the system to make it more functional.

Capterra-loader

My experience has been excellent thus far. Makes my job managing accreditation exponentially easier

Mar 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The was document management blends seamlessly into accreditation management is a huge benefit to me. I can easily update my accreditation assessment when policies and forms are revised. The software tells you which documents are used to proof which standards, and when those documents have been revised and need to updated in the accreditation assessment.

Cons: I really don't have any negatives. The company is extremely open to customer feedback and is continually adding features that I and others have recommended. I have participated in several usability sessions with the development team. They are awesome. Their training and support teams are top notch too!

This program is an excellent resource for our training division.

Jul 28, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Document! Document! Document! This software allows us to have the documentation we need to retain for legal standards. It will show what we taught, when we taught it and allow us to show the employees were tested on their knowledge of the topic.

Cons: I would love to be able to incorporate more video based training sessions, but due to their large size cannot place directly onto PowerDMS. Our IT people are very hesitant to place large videos inside the firewall, so we do not fully utilize this portion of the training side.

Overall: This product provides us with a training and document retention program that expands the ease of providing training and accessing the documentation of training and standards.

Transformative

Aug 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All policies, procedures, guidelines, training, certificates, forms, memorandums and open records requests are all in one place. Major reduction in paper and ink usage. Can hold employees accountable. Extremely easy to update documents and notify other employees of changes. Workflow feature makes it so much easier to get feedback from everyone involved.

Cons: That is can't upload documents and information by osmosis. I've been using the software for a while now and I really can't think of a single thing which I don't like about it.

Overall: Everything is one place and it's digital and everyone with my department can come and log in and get all of the information in one place.

Striving for Excellence!

Sep 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love being able to access away from work and how user friendly the software is for any user.

Cons: PowerDMS has truly enhanced my job performance so there are no cons for me.

Overall: Purchasing PowerDMS has been one of the best purchases our agency has ever invested in. The accountability of staff via this software is amazing and the money saved for purchasing paper is used on purchasing other needed items for our agency. It's great to be able to distribute information to staff within seconds of publication. Staff is able to access PowerDMS from wireless devices away from work.

Recommendations to other buyers: For any agency or company that wants accountability of staff, save money and be among the "Best of the Best", PowerDMS is the family they shall join. I say family because the owner and staff make you feel like a family member.

PowerDMS provides the agency with a multi-faceted tool to track policies, procedures, and training.

Oct 23, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: PowerDMS is an easy tool to learn. The more that you use the program the better it is. We are now able to successfully track policies, procedures and training in one program which includes the ability to track changes and verify signatures.

Cons: The timeout aspect for Administrators can be problematic however; this is a minor issue. The second minor issue is that although the training videos provide a lot of information, they can sometimes move too fast.

Overall: The greatest benefit to PowerDMS for the agency is associated with the accreditation process. The ability to track policies and procedures while creating electronic assessments saves the agency time and money.

Excellent Document Management Software

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, multiple platforms (desktop and app), terrific documentation for training records and accreditation management.

Cons: The app has limited usability.

Overall: I have been a master administrator in PowerDMS for several years. I was at my agency prior to PowerDMS implementation, and I can tell you with firsthand knowledge that PowerDMS simplifies our management of policies, forms, training and training records, and our law enforcement accreditation program. PowerDMS also provides a handy app that makes it easy to look up policies on the go, or to see if there are any items in your inbox that need attention. I work in PowerDMS every day and I love it.

Recommendations to other buyers: Take the time to learn how to use it correctly and PowerDMS will make your work life easier.

Capterra-loader

PowerDMS makes my life so much easier.

Nov 17, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The software is great at keeping all of our policies, newsletters, and training organized. It's structured, but there's freedom to really customize it in a way that makes sense to each individual company. It's easy to run reports to see if everyone has signed off on a policy or test. It allows us to prepare for future accreditation surveys well in advance.

Cons: There is a bit of a learning curve. It takes some time to fully understand how everything fits together. To help with this though, a consultant comes along side you until they feel you understand it enough to be on your own. They also have a lot of resources (webinars, reading material, videos, a chat feature that you can talk with a representative, and more) to help with any questions or problems that may arise.

Overall: This software is beneficial to our company by stream-lining our policy process. The turn-around time from when a policy is written, goes through an approval process, and is sent to staff to review can be as little as one day.

PowerDMS has some of the best customer service I have ever experienced.

May 04, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This software make distributing documents and securing signatures from recipients flawless. It cuts down on printing but provides a detailed and accurate paper trail for my job. Additionally with the constant upgrades, the company is improving the product based on user requests. If you ask for a feature, they explore the options and typically include recommendations in their upgrades/updates. They listen to their customers and work with them to provide exactly what is needed.

Overall: This product makes my job easier and makes me more efficient at getting necessary information out.

PowerDMS from Law Enforcement Perspective

Jan 09, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Comments: Everything that comes out of PowerDMS is very professional. Their newsletters are easy to understand and maneuver. Everyone at the company is helpful and stands ready to help with any problem you may be having. The company is very open to any new features you would like to discuss and assist in developing. The suite makes it very easy to work on, distribute, and sign off on policies. One of the features include a comparison between policies in effect and all changes in the policy so you don't have to read the entire policy. The Accreditation module is easy to use and makes for a very easy upload straight from your policy module. Highlighting and attaching is simple. PowerDMS works with many accreditation bodies to assist in ease of use.

We have used PowerDMS for more than eight years now and would not have it any other way.

May 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Extremely ease of use. Our department started with CALEA using PowerDMS instead of the old Case system and from the horror stories I've heard about Case and sending files off-site I could not imagine how hard the accreditation was for other agencies.

Cons: What I like least about PowerDMS is when you upload a new file they system takes you back to the document instead of back to the "Manage Document" tab. After I upload a document I still need to put in a signature due date or may have to assign to other groups. It would be nice to stay in this tab after the upload.

PowerDMS provides the tools to streamline processes and eliminate unnecessary bulk load of paper.

May 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Coming from an environment that was inundated with paper files and policies, the software has made the effort to go paperless a more tangible pursuit. It has allowed us to provide an electronic policy and accreditation files.

Cons: The training module is still a work in progress. The ability to conduct training through PowerDMS is a cost and time saving, however, the training request is not a living document. It is hard to ensure that the request is accurate when there are so many external variables that may need to change and the ability to update is not available.

PowerDMS makes document management much easier.

Jul 25, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Ease of use, tracking polices, managing revisions. I'm a novice and I can still get it done without much tech support. After never having a system like PowerDMS, I don't see how we operated. Accountability is the key to most all LE's success and failures. PowerDMS assures that everyone is on the same page.

Cons: The software can get a little complex with uploading video's. It would be a little more user friendly if there were more options. Having to convert files when you don't have the software is a pain A built in MP4 converter would make life easier.

Overall: We've entered the 21st century with PowerDMS. Policy development, tracking general/ special orders and some training on the system is incredible. PowerDMS puts accountability in all of our employee's own hands.

LOVE my PowerDMS!

Nov 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I became my agency¿s Accreditation Manager in January of 2016. All of my PowerDMS knowledge was self-taught. As I have learned the program, and had training on DMS along with MANY calls to the support team, I do not know how I could do my job without PowerDMS!

Initially we used DMS to post documents, training bulletins and surveys, basically to memorialize our employee¿s acknowledgment of those documents. I have now uploaded all of our policies and department manuals and am using it as a policy management tool. When policy is revised I can archive the policy and upload the revision which gives me the ability to look at revisions made in the past. As a CALEA Accredited agency I can link policy to my assessment and revisions remain linked instead of me needing to go back into my assessment and upload the revision. I have created employee groups of each division in my department so Supervisors can post documents to their respective divisions and I am able to run reports to advise those supervisors when all employees have signed. I have the ability to post training videos and website links to our officers with ease.

The more I learn, the more I love this program! I am trying to get the training module for our Police and Dispatch Academies. The support team is ALWAYS helpful and never laughs at ¿duh¿ type questions, and I have had A LOT of those! Oh, did I mention I have been able to clear out two filing cabinets and a bookshelf in my office?! This program makes it easy to go paperless thus killing less trees in the process.

In all seriousness, I HIGHLY recommend this program to any business that has document management needs, especially Law Enforcement agencies. It is an excellent tool!

Denise R. Pace
Accreditation Manager
Corpus Christi Police Department
denisep@cctexas.com
(361)826-2977

PowerDMS is a great platform for document management and has streamlined our processes.

Jul 25, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
Likely

Pros: The customer support staff at PowerDMS is invested in providing the user with the best experience possible and it shows with each and every phone call and/or chat session!

The ease of document edits using tools (Microsoft products) our staff are already familiar with provided a smooth transition.

Document assignments and signature authentication, along with tests on the information provided, eliminates confusion as to whether or not the user read and understood the material provided.

The help community provides great resources and solves the stickiest problems.

Cons: Workflows! But who doesn't. They are challenging in any software application environment. The dashboard tabs drive me crazy, you don't see everything you need to do at one glance.

Overall: Greater staff accountability, less process, and one place to go for all of our procedural documents.

Getting the word out.

Feb 22, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Instantly getting information out to all employees and having an electronic signature to verify information was received

Cons: I can not think of any at this time.

Overall: We have approximately 150 employees. We have found Power DMS to be the perfect program for all our document needs. We send out all intelligence bulletins, training bulletins, personnel orders, general orders etc., via Power DMS. We have electronic signatures to ensure all employees have read each and every document. We also use Power DMS for CALEA standards. You will find you can save a lot of money as well as time in not making and sending out hard copies to all your employees.

Recommendations to other buyers: Not at this time

PowerDMS is a great program for approving and disseminating policy through out your agency.

May 04, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: The ease of use for the Administrators down to the end users. The administrators can easily upload, make changes and put a document through quickly and effectively. End users are able to easily get to the published documents anywhere they have access to the internet. Having the information so readily available to our members is vital.

Cons: The PowerDMS Module for Standards has some minor flaws however they are constantly making improvements to the Standards Module.

Overall: That are members are able to easily access our policy from their laptops and smart phones.

Fantabulous product

Oct 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is fairly easy to set up users (I always make sure to enter hire dates - this feature has been very useful when going back to find employees no longer working for us). Also, I love being able to set a user with a termination date of use, so I don't have to remember to go back in to "deactivate" the user. The ease of uploading documents could not be more simple.

Cons: The only thing I seem to have a problem with is the highlighting feature. Highlighting phrases within a document can be a little difficult , but can be done.

PowerDMS has made our accreditation and document management work much easier.

Jul 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The system is very intuitive and flexible. I love how easy it is to manage our Policies and the review requirements set for each policy, based upon our accreditation requirements, ensure that we never miss a review.

Cons: I really do not have any Cons to report. The system works very well for our organization. PowerDMS does a great job of adding enhancements to the software on a regular basis and has been very open to input and suggestions for change from users.

Overall: simpler document management, efficient accreditation management, training record management

I'm a new user, and the customer support is the best of the best

Nov 03, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: I like the compartmentalization of components that you can link together to create your own program within a program

Cons: The lack of immediate help access attached to each component. I appreciate the support offered - which is highly detailed, but accessible help modules at least with a mini-explanation of the specific function would be great. For example. Setting a status date - a mini help file could be attached to the word "status" with an explanation and/or tip

Overall: Ease of managing our standard operating procedures in one database, accessible to all.

Excellent Software for our police department

Jan 03, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Helps with organization of documents, training, standards, and policies.

Cons: Some of the tutorials could be a little more detailed.

Overall: We have been a PowerDMS client for more than six years. The modules help us disseminate documents, training, surveys, and policies in an extremely efficient manner. We can check on the progress/receipt and signatures, which helps us locate those who are lacking in the documents assigned. We can build CALEA files much more quickly. We can also keep up with revised policies used in CALEA standards. Receiving updated CALEA manuals is a simple process that takes no time at all. It is an excellent program.

Recommendations to other buyers: None

Document Management Savior!

Mar 16, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Easy to use and easier to manage.

Cons: Reports are not customizable so I tend to avoid them and create my own by downloading info into excel and taking it from there.

Overall: As the Operational Risk Manager for a nationwide mortgage company, keeping track of all the P&Ps and Compliance/Regulatory training stuff is a huge undertaking. PowerDMS has made my life so much easier! Our employees love the system and say it is very user friendly. This system helps me track absolutely everything! I couldn't live without it.
The Customer Service is wonderful and helpful - I have no issues calling and actually getting help. Its great!

Administrator life saver

Sep 14, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use.
Functionality
Document Loading
Mobile App
Record Keeping
Record Tracking
Digital Signatures

Cons: Document load size restriction, need to allow larger files.

Overall: As Training Officer for our complex I have to disperse a lot of material. And also review and update old material. I put out continued education worksheets, policy updates, and a host of other items. Also use this for when I need to attach test to new material to trainees.

Recommendations to other buyers: Very easy to learn. The "How To" videos and on screen directions are extremely useful. Takes time to learn the ins and outs but the software makes it a very easy accomplishment.

PowerDMS makes life easy when dealing with training, accreditation and policy.

Sep 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its easy.

Cons: There isn't anything I can really complain about. If there is something that isn't working properly sometimes it is a browser issue that I can easily just toggle between.

Overall: I used PowerDMS to accomplish my state of Florida accreditation as well as the national accreditation with American Correctional Association, without the ease of the program I fully believe this task would have taken a much longer time to accomplish.

Recommendations to other buyers: Any professional wanting to make life easier and not have paper all over, which is easy to lose and be disorganized, they should give PowerDMS a try. The software will make them a believer.

Using PowerDMS has made things much easier to manage.

Jul 25, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The capability to implement policies and procedures, ensuring everyone has received them through electronic signature is amazing. The ease of training program development has made on-line training sessions possible. Allows employees to complete them when time is available without trying to schedule everyone at the same time.

Cons: There isn't anything really disliked about the software. Using the software and thinking outside the box has opened new uses of the software and the customer support team continually makes improvements when suggestions are provided.

Overall: Made the accreditation process a lot easier than maintaining paper files and proofs of compliance.

Power DMS software is a must-have for agencies who want to be more efficient and professional!

Oct 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: PowerDMS is a valuable tool to ensure our polices and other documents are distributed and managed in an efficient way. No more need to distribute sign-off sheets for policies or other important documents. Additionally, the documents are easily searchable through the use of key words. Our staff loves having both documents and forms at their fingertips.

Cons: There is a limitation to the file size which hinders the use of videos. Also, can't drag and drop video files.

The Power behind PowerDMS

Jan 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The overall functionality!

Cons: I would like the option to have more "roles" in a particular assessment from a specific accrediting body, however, this more specific to the accrediting body vs. the software.

Overall: I first learned about PowerDMS approximately five years ago at a conference I attended. As soon as I saw what the software was capable of I knew that our Agency could benefit from it for so many reasons. I could name all the things that it does for us but better yet, just go to their site and look for the 2-4 minute video tutorials that are available, watch them, then share it with the decision makers at your agency/place of business. You will see for yourself all the benefits for document storage, tracking systems, distribution of information, workflows, training, surveys, audit collection and much more. I am so excited that after years of pursuing this software our Agency is finally using it!

We have been extremely impressed with the Customer Support that is offered. Individuals are always available to assist you with questions you have and provide you will solutions.

Recommendations to other buyers: It's definitely something you should take your time to look into. Every agency/place of employment can utilize it.

Efficiency at Work

Apr 14, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: accessibility and single source platform

Cons: better way manage the hierarchy

Overall: We utilize just about all aspects of PowerDMS Policy Management, Training and Assessment Management. On all levels, it has made our jobs easier and efficient. The way we can organize and manage our accreditation process is great. The ability to push out policy and special documents with proof of notification is untouchable. The training function has allowed us transition from maintaining a file room(s) to a cloud based system. It also allows employees to access their files instantly if needed.
THANKS

Best online service

Sep 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Document storage and editing, training features, standard assessment modules, certificates, etc.

Cons: There is nothing I don't like right now

Overall: PowerDMS is absolutely the best. I love the features of being able to upload training material and assigning it to employees. I can keep up with all of their certificates and their due dates. Not to mention the document storage. The paperless options is great. This program is a must buy for your agency.

Recommendations to other buyers: You have to try it to understand why u would like it. Let someone do a demo for you. You will realize it's something you need.

We have used PowerDMS since 2007 and I cannot imagine running my department without it now.

Oct 19, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The document tracking/archiving, electronic signatures, edit on desktop, and document security features are excellent! Their customer service is always responsive and professional.

Cons: Not too many cons. I'd just say that there is a learning curve for users who are not tech savvy. It isn't something that cannot be easily overcome, but we have had issues with folks grasping the more advanced features.

Overall: It is instrumental in maintaining our complex and ever changing policy manual.

Easy to Use!

Dec 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It so easy to use!

Cons: Would like to see calendar management added.

Overall: We use PowerDMS to manage policy, accreditation, and training. We find it an easy, efficient system to use. All of our Policy revision is managed in PowerDMS. Using the workflow utility we are able to update policy and have senior staff review and discuss policy changes all within the system. This keeps the discussion and revision history all in one convenient spot.

We also use PowerDMS to manage our accreditation. This is super easy and efficient. All of our supporting/proving documents are managed with-in our assessment, making it very simple to build our files and allow assessors access to review and sign off on files in compliance.

Recommendations to other buyers: Join a user group and participate in the PowerDMS Success Community.

Fantastic product! Made managing our accreditation files so much easier and organized!

Oct 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the fact that we can add different types of files, outside of the usual paper docs. We can use videos, pictures, etc. The customer service is top notch! I never feel like a bother to them when I call with a question, and they offer tons of training to make sure you are comfortable using the product!

Cons: I wish there was an auto save feature. I would also like a line by line highlight function, but that is just being picky. They are always updating the product based on what the users need/want.

Overall: Organization of accreditation files in a paperless environment. A streamlined process for building/maintaining our CALEA files.

Open our eyes.

Sep 15, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The accountability and audit features work well for what I do.

Cons: There is a learning curve but the tech support has been very helpful.

Overall: The more I use and learn about PowerDMS the more I appreciate all that it can do. I just recently had a GA Certification Mock and the process went very well. The Assessors stated that the way I used highlighting features were spot on and made it easier.

Recommendations to other buyers: When you purchase the product don't underuse the "on boarding" offered by PowerDMS. I did, in the beginning but I learned my lesson. The support was very beneficial.

Buying PowerDMS will be the smartest decision your agency makes!

Sep 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It is very easy to use! The Mobile App is awesome! Our officers use the app and the website to access everything from policies to forms! The search feature makes it easy to find anything you need. We do all our agency training through PowerDMS also and the officers love it!

Cons: The only con we have found is the travel request form. It isn't beneficial for us to use for what our agency needs!

Overall: My experience has been awesome with the software and the staff! We have not had any bad experiences with this company!

Recommendations to other buyers: Staff is very knowledgeable and always willing to help. PowerDMS allows your voice to be heard and they take your advice and suggestions to heart.

Great tool for policy management, document collaboration, training, and accreditation management.

May 04, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Ability to collaborate on documents via paperless workflows- ability to push out revised policies to all staff for review and electronic signature - gone are the days of paper sign off sheets!

Cons: Ability to track yearly proof status needs some work, would like to see some modifications in ability to highlight documents attached as proofs

Overall: Paperless policy management, ability to attach tests to policy review to ensure staff not only reads policies but understands them.

The software easily distributes important notices to all employees for review.

Aug 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The software easily conveys notices to our organization that need to be reviewed by multiple personnel. It helps keep everyone in the organization informed and eliminates personnel "glossing" over an email as the software requires that the employee read the document and sign-off indicating they understand. The software is relatively intuitive and easy to use without major training.

Cons: The software works very well and if I only had to change one thing it would be to limit the amount of notification I receive when there is a document in my inbox to review. Reminders are sent via email once or twice a day until the document is reviewed and signed. It may also take awhile for the software to realize that a document was reviewed; for example if something is reviewed and signed early in the morning you may still receive an email later in the morning saying it needs attention, even though this was already reviewed earlier.

PowerDMS has made managing the accreditation seem much less daunting.

Aug 24, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Integration of policy, training and other document management into one suite. Policies, training, or other materials can be easily distributed paperless throughout the agency and the review process automatically tracked and documented

Cons: Training features could be a bit more customization. Recommend ability to reset training date defaults on the fly.

Overall: Full document, training integration along with improved accreditation management efficiencies.

Easy to use

Jul 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The reporting features allows us to track when documents were signed. Reports can be printed by groups. We are also able to tell which document still need signatures.

Cons: A document can not be signed more than once (the document must be republished as a new document before the same users can sign it again).

Overall: It allows us to track changes in documents. Additionally, document are easily accessible (searching for a document is no longer time consuming.

This is great software that does exactly what we need it to do.

May 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It is easy to use and does what we need it to do. We use it for training our employees, accreditation and compliance, and policy and procedure management. It has streamlined all of those processes and reduced our costs in those areas.

Cons: I dislike the lack of the ability to input outside records into the employee's personal file in the system.

Overall: It is a one stop for compliance, accreditation, training and policy/procedure management.

Fantastic all around.

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very intuitive. PowerDMS was easy to work with from the start. I did not need much support from Customer Service at all.

Overall: Training is much simpler and more easily accomplished. Deputies working the night shift can complete training while having a lull in calls for service as opposed to coming in to work during the day when they need to be sleeping. Another bonus is the elimination of overtime costs for the department by having deputies come in on their off day or off shift to complete training.

Our organization has had a pretty positive experience with this software.

Feb 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: It is pretty user friendly and once you have a system in place for your organization it can be very easy to customize folders and security to your needs. Also, different ways to run and/or search reports has been very beneficial to our organization.

Cons: When they did an upgrade it messed up all of the security/visibility on policies.
Also, on workflows if one is denied that was started by the system no one is notified that it was denied and will sit there in "outer space".

Overall: Helps our organization keep our policies and procedures in one central place and helps with the review process of them.

PowerDMS was purchased for the Assessment feature and document maintenance. Excellent product.

Oct 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Staff like the detailed search function and the easy to use functionality. Surveys are easy to target and get set-up.

Cons: Setting up courses can be tedious and difficult with multiple enables boxes in the various parts of the course sometimes off setting each other. If you set up the certificate, then the tests, then the other content frequently one part is enabled before the others causing users to be confused when the whole course comes on line.

Overall: American Correctional Association Assessment and Prison Rape Elimination Act Assessment along with the ease of cross referencing documents and other content.

My experience as an end user has been great. Simplifies life when needing to look up policy.

Jul 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use, especially the search option. Makes finding policy very simple. Also like the fact that we can add classes including tests and certificates. This is extremely helpful when rolling out quick reviews or short updates.

Cons: It takes some time getting used to how to use all of the functions because there are so many. I suggest joining as many webinars as possible to learn more about the software.

PowerDMS allows you to maintain all important documents and training records in one location.

Jul 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: What I like most about PowerDMS is having the ability to manage our agency accreditation files without leaving the system. I can often add agency policies and documentation proofs without ever leaving the system, which makes my life easier.

Cons: They change their minds occasionally about which browser is best to use with their product, and they are not the best at communicating this information to clients.

I have been using the software for 9 years. Love it...very easy to use.

Sep 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, company listens to the users and considers feedback for future upgrades and improvements. Excellent customer service.

Cons: Sometimes too many steps to create a task. Some of the report features could be improved. Difficult sometimes to find the correct report needed to pull specific information.

Overall: Made organizing agency documents a breeze. Easy to organize and capture signature information for documenting purposes.

Easy to use document management system.

Aug 29, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: PowerDMS is easy to use. We were able to get the system up and running with little administrative training and with very few growing pains. Now we can easily distribute and track documents across all of our regional locations. Incorporating training and testing is simple and effective.

Cons: Because we use PowerDMS so heavily, downloading backup files can take a great deal of time. That is all.

Always There for me

Sep 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is a web based program so I do not have to worry with storage space.

Cons: You can not upload a video clip directly into the program. you have to bring it in through You Tube with the embed codes.

Overall: The Agency has been using PowerDMS for 5 years now. I took over managing PowerDMS in 2013 and have been able to call on the Support of PowerDMS to help me through the program.

Recommendations to other buyers: If you make it where you can upload videos directly into the program, you would have an awesome program then.

Fantastic Support

Feb 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to navigate and simple to understand. It is user-friendly.

Cons: I have no negative comments.

Overall: I am a veteran user of PowerDMS and had to essentially self-teach myself in my organization. I leaned heavily on the PowerDMS Support Staff and always had the best results. If they did not know the solution, they took the time to research and help me step by step. I would be lost without the support staff.

Recommendations to other buyers: I would consider this software to be at the top of its line.

Great Software!

Sep 28, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Streamlines policy management, training, and reduces the need for paper. I also really like that it is a tracking database for archived and current policies. My favorite feature might be the side-by-side comparisons of former and current policies, it is VERY handy.

Cons: Though the search bar continues to develop, if anything, that has been a tool that at times I have struggled to properly utilize.

Overall: This is a great product. It will change the whole way a company or organization processes and handles policies. The customer support is fantastic as well! Highly recommended.

Recommendations to other buyers: I love PowerDMS!

PowerDMS is an effective tool for Policy and Procedure Management and Accreditation Management.

May 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our agency started using PowerDMS in 2012 for policy and procedure management, accreditation management and for some training elements. I serve in the capacity of Accreditation Manager and am also a CALEA Assessor.

PowerDMS is an effective tool for Policy and Procedure Management. It handles everything from documenting signatures of employees to editing of policies and archiving old policies. You can quickly use the search tool to find policies and/or standards that you need to access. It allows work flows of policies within the agency to incorporate critical personnel that need to be involved in policy development, revisions and or approval of policies.

Another useful element of this system is the ability to conduct surveys within the agency. Our agency has used this not only for career interest and career development but also to discuss issues such as overtime with employees.

PowerDMS is also an effective tool for Accreditation Management. It allows the user to set work priorities and coordinate accreditation tasks to meet deadlines for compliance of Accreditation standards. This ensures an efficient workflow throughout the agency documenting compliance and tracking completion of tasks.

As an Assessor it is user friendly and allows for quick and easy access to review standard compliance with agencies. An Assessor can write notes on standards if necessary to allow the Accreditation Manager to note what needs to be added and/or changed to meet compliance. An Assessor can also set the status of the standard being reviewed so the agency knows when the review is complete.

Electronic files save paper--- and provides easy access to proofs. Need more flexibility

Sep 11, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Like the ease of use.....like how files can be easily uploaded. It is also good that the system is always being updated to make it more user-friendly....

Cons: Want to see more flexibility within the system such as copying proofs from one standard to another...also remove the default where the top boxed is checked. The system will not allow you to save a file until a box is checked therefore there is not need to make a default check box.

Overall: Electronic files are most beneficial to the agency; not only do we save paper we it also reduces the need for additional file cabinet

I like the program

Aug 16, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The program is okay. I like that people can go in and see the documents that they have and sign for their stuff to show proof. They did look at a document.

Cons: When I go to signature and print off who sign their documents a lot of times it doesn't show that person sign for their stuff, but if I go in that person name it will show they have sign for their documents. It is weird at times

Outstanding company

Jan 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Extremely valuable during onsite assessment.

Cons: After uploading a file I have to go back in to the manage document to set the due date. Should be able to due this without having to go back.

Overall: Of all the products that I use for my daily job, PowerDMS is hands down the most valuable tool that I use. The ease of access as well as great customer support makes it easy to get the answers I need whether I use the help menu or call the 1800 number.

Recommendations to other buyers: None.

PowerDMS is incredibly user friendly, and the service team is outstanding. Wonderful program!

Aug 16, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The folder security makes it easy to protect security sensitive documents. The workflow feature makes document collaboration super user friendly and intuitive.

Cons: Seems to be a bit buggy from time to time, though that happens to all software. Other than that setting securities between users, groups, and folders can become confusing if you have a lot of crossover.

Overall: This software allowed our company to greatly improve our document organization. Prior to this, we only used a "share drive" which was just not working. Being someone who needs organization, this was a big benefit.

Awesome Product!

Sep 27, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. The options are only limited by your imagination.

Cons: Nothing!

Overall: We use Power DMS every day. Our entire policy manual is in the system. It allows for accountability and quick reference for field personnel. We also use the training module to push important training out to the officers. It saves time and money. The ability to have all of our important documents and training available for access anytime anywhere is invaluable. Thank you Power DMS!

Recommendations to other buyers: None

Power DMS for me.

Sep 21, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The support.

Cons: The training section is cumbersome (or maybe I just haven't learned enough yet?)

Overall: I retired from a county Police Dept of 1,200 officers and we used DMS for CALEA and all documents. I was hired by a smaller city of just 47 officers and use it for the State Certification and all documents. We will soon expand DMS use to all city employees . The IT and support have been the best part of using DMS each time I call or email theirs an answer.

Recommendations to other buyers: Buy it and use it.

easy to use and well supported

Oct 26, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the ease of use so much better than using paper files. The support is great and can often answer my own questions by using the help menu and printed resources.

Cons: I do not like the 20 minute time out and sometimes I lose the support tech with the chat line. having trouble uploading video and audio files, seems to only accept MP-4

Overall: better file and document management

Easy tracking of employee completed review and training.

Oct 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Being able to reach all employees with training at one time without inundating them with emails. The ability to use different methods also keeps training from becoming mundane.

Cons: Has taken me quite some time to become familiar with many of the functions. I was not part of the implementation team and our use of this program has grown beyond its original intent.

Once established, it brings all your agencies documents to one area, plus works for CE delivery.

Aug 16, 2017
4/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I can keep documents in one area. People can look up policies on the go with the mobile apps. I like that classes can also be completed.

Cons: The learning curve of getting everything out of the software that you want. There are too many steps to get things done. The software is Not very user-friendly. It is difficult to train others how to use the software. The apps are lacking, all you can do is view policies.

Overall: All policies housed in one area, with the capability of getting signatures as well as verifying understanding of policies through testing.

PowerDMS has made my job much easier!

Aug 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and that there are so many helpful videos. Uploading new documents is a breeze, creating tests is simple and efficient and proving compliance is made easy with this system.

Cons: There is a time-out feature of only 20 minutes, which is cumbersome to users that are needing to keep the system open for searching policies and procedures at a glance.

It is an easy to use software program, and cloud based. Employees pick it up quick

Nov 21, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The training and document components. I like that I can add a powerpoint on training and have the officer complete that training while in thier patrol car.

Cons: I would like more progress done in the training component. Sometimes when I create a course it does not work as expected. However, when I have an issue I contact customer support and they help me.

PowerDMS Review

Mar 06, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use. Convenient to have all of your documents in one place.

Overall: We have been using PowerDMS in our agency for almost 5 years. It is slow for everyone to get used to because they don't use it every day. I do use it every day and it is very easy to use. The customer service agents are excellent. I like that you can chat with someone on their website. I can't always make a phone call and some times it is easier to just converse that way.

I LOVE my PiwerDMS.

May 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There are so many advantages to using PowerDMS. The assessment module has made keeping accreditation files up-to-date so much more efficient.

Cons: We didn't purchase it until 2012. If they would add a timekeeping and a personnel module it would be perfect.

Overall: Accreditation files are easy to keep up-to-date, employee signatures for policies and training records are easily accessed.

Great tool for documentation and accreditation

May 04, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of having accreditation standards on the tool - just have to attach items and highlight the appropriate sections in order to meet the requirements

Cons: Lack of tools to make training more interactive - can't upload swf files or interactive adobe presenter presentations

Overall: Great document management for accreditation and for storing training certificates. I love not having paper!

We've used PowerDMS for about 3 years now and after a brief learning curve, I would be lost without.

Jul 24, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the ability to manage our department's directives and procedures in a one stop application. From the officers reviewing policies on an annual basis and putting out updates or new policies, PowerDMS makes reaching everyone and documenting that they got it, an easier task than what we did before.

Cons: Using PowerDMS for the first time was a challenge for me. Getting everything set-up was difficult at first, but customer service was available.

Overall: Manages our policies/procedures and our accreditation process.

Has helped us streamline a lot of our processes for compliance and has moved us away from paper.

Mar 28, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Has made my job easier and everything is located in one place. Training is now conducted in the software and is able to be tracked. Now that everything is electronic, nothing is lost.

Cons: The time it took to upload and set everything up. They did offer to upload the policies for us, but we needed to clean them up before we uploaded them.

I started as a user and am now the administrator. I am constantly learning about new capabilities.

Dec 13, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: My department is spread over 8 locations. PowerDMS allows us to share documents and information quickly. I also like that I can track changes and edits along the way.

Cons: There isn't much a\I don't like about it. The struggle is getting firefighters to actually log in and check it. Once they do, they don't have a problem using the software.

Customer support rivals anyone else! Product is solid and functions as expected.

Nov 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and this makes the job of maintaining accreditation files extremely efficient. The web based product is easy to modify, and results in a professional work product.

Cons: Learning curve can be challenging, but it is not impossible. The "Help" menu is extremely easy to navigate and the videos are fantastic.

Overall: More efficient use of my time.

Has made revising a regulation manual a breeze.

May 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to compose new regulations and revise the old ones. Truly simplifies file building for accreditation. Simplifies the review process and the dissemination of information. The personalize customer service and staff support is remarkable! I even got a personalized birthday card from the staff! Truly amazing support!

Cons: The only kind I can think of at the moment is the cost of the product. I am a little biased because I think most software is overpriced in general. However the support system from power DMS is fantastic!

Overall: Sympathize updating and creating new regulations. Simplifies rollcall training. Simplifies building files for accreditation. Simplifies conducting a mock assessment for accreditation.

PowerDMS has been a LIFESAVER as far as managing records and training.

Feb 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Pros: Going Green, Accessibility, Customer Service, Customer Support, Searchability and notifications of new items.

Cons: Cons: The only con I have about PowerDMS is the mobile application is not as user-friendly as the actual desktop.

Overall: The most benefit I get from PowerDMS is that ability to train employees without requesting them to use their off days.

PowerDMS is a great service to maintain policies and conduct training for members of my agency.

Oct 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Current version of policy documents available to all employees, archive of previous versions of policies and documents, training material available to employees at a time convenient to the employee.

Overall: Customer Service is very responsive to critiques from users. The developers are constantly accepting input from users to make improvements to the service.

Excellent software program that provides a number of useful functions and allows easy access to form

May 04, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is easy to use and even for novice computer users the software is forgiving. Forms and documents are easy to locate with the search function and download in multiple formats. Entry of new documents is an extremely simple process.

Cons: No ability to create distinct subfolders after the first level. We would like the ability create an indefinite number of subfolders to allow us to place documents into a hierarchical structure.

Overall: Ease of use; storage medium for numerous documents.

Capterra-loader

Powerhouse software for document, training and policy management.

Mar 30, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The search functionality makes find exactly what you need a breeze. Imagine having a google-like search of all your policies and documents.

Cons: There is a learning curve to using this software as it is very feature-rich. However, the on-boarding and training offered is great and the support team as well as the user-driven support community are second to none.

Overall: This software manages policy and accreditation files. It's used as a central location for users to access any documents or forms related to their jobs.

I really like the interface

Apr 05, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Accreditation, document management, and training are a lot easier with PowerDMS. It allows us to get work done more efficiently.

Cons: The software needs to be more user-friendly. There are a lot of issues with updates and when PowerDMS tries to pushupdates in the middle of the day it is very inconvenient. We've had numerous software bugs, and it causes a lot of problems when we are trying to perform our daily operations.

Overall: It provides a lot of assistance with document management and training.

Outstanding for Government!

Mar 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Accountable on our memos to our officers is great. PowerDMS also helps keep us green by us not printing memos!

Cons: That you have to upload a video to YouTube (something is the government we don't want to do). You can't just making someone resign a memo, you have to resubmit it to everyone or make a change to it.

Saved me a lot of time...and paper.

Jun 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: As the Accreditation Manager, I love having everything stored electronically. Before PowerDMS, everything was done with paper, which was a headache and took up too much time.

Cons: Goes a little slow sometimes. Seems to be later in the day. I was told this was because of the users on the West Coast signing on.

Capterra-loader

A powerful tool to make policy and document management a breeze

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the ease of information dissemination and access. We literally give our employees everything right in the palm of their hands.

Cons: Initial configuration took me a bit because we didn't take advantage of document conversion (OUR mistake, not PowerDMS'). Otherwise, I have loved everything so far.

PowerDMS has completely changed the way we manage our policies

Mar 19, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Pros: Document creation and work flows. We have a very easy workflow process and everyone has input. Now we are building a historical timeline of why decisions were made and who made them.

Cons: The set up was difficult. Would have been nice to have a mentor suggested to us who had already set theirs up.

Bringing organization to our documents

Aug 24, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: Like any organization, we have lots of documents. We had two major documents that were very long. Each time a change was made, I had to make multiple copies with and without mark up and then get signed copies and try to stitch the whole document back together. Then, there was a very little chance that everyone actually got the changes.

This software handles the editing by letting you edit within Word or Excel directly without having to download versions and upload changes, etc. It also includes a workflow that allows you to send it up the line and let everyone comment or make changes. You can even compare versions within the workflow. You can use pdf's, but you can't edit directly from the website.

Next, sending it to employees is easy. They see it, sign for it, and even take test or courses related to each document change. They can also compare the old and new version side by side.

You can schedule the documents so that they get reviewed every so often or set up an accreditation process.

Cons: I don't like the mandatory rules on the passwords. I am not uploading Russian military secrets. I want to be able to set my level of security.

It would be nice if there was a way to edit within Visio or a pdf program. Google would be nice too.

Great customer support and easy to use system.

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's very easy to use and tracks policy signatures. Also love how easy the search feature makes it to find what I'm looking for.

Cons: I would like it to have more features (e.g., a human resources module) so that it can be a real "one stop shop".

Overall: This software allows us to store and edit policy while tracking signatures.