Who Uses This Software?

PowerDMS serves over 2,500 public and private sector organizations - from one employee to thousands of employees - who need to simplify how they manage critical compliance documents and training.


Average Ratings

170 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • PowerDMS
  • www.powerdms.com
  • Founded 2001
  • United States

About PowerDMS

PowerDMS makes creating, sharing and attesting to policies as easy as clicking a mouse. Over 2,500 organizations in public and private sectors trust PowerDMS to help them reduce risk and relieve regulatory burdens. Accessible on any desktop or mobile device, PowerDMS gives staff access to the most current policies and training anywhere and at any time. Built-in surveys and testing ensure your staff both signs and understands critical company policies.


PowerDMS Features

  • Audit Trails
  • Automated Review & Approval
  • Best Practices Library
  • Content Management
  • Dashboard
  • Knowledge Capture
  • Policy Creation Wizard
  • Policy Training
  • Read & Acknowledge
  • Version Control
  • Workflow Management

PowerDMS Reviews Recently Reviewed!

10fe8bf942f6750369e959721752c5d3

Excellent Program

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Program is great for small or large departments that need to get policy, procedure or memos out to all members and have accountability that each member read and understood the items.

Cons: Cost, we all wish everything could be free right? Though value is good for the services and product you recieve

We have been using for about a year.

Nov 11, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is web based so officers in the field can access the materials. I also like the way it give us information on managing officers reading and testing on the materials.

Cons: Some of the test features are not real intuitive. I had some issues with tests and officers being able to complete them. It was due to my errors but it seemed easier than it turned out.

I'm a new user, and the customer support is the best of the best

Nov 03, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the compartmentalization of components that you can link together to create your own program within a program

Cons: The lack of immediate help access attached to each component. I appreciate the support offered - which is highly detailed, but accessible help modules at least with a mini-explanation of the specific function would be great. For example. Setting a status date - a mini help file could be attached to the word "status" with an explanation and/or tip

Overall: Ease of managing our standard operating procedures in one database, accessible to all.

A great product to manage documents, accreditation and training

Oct 31, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: The program is cloud-based so easily accessed by all members of the department, even when they are out of the building. The app is getting better all the time, further improving access. The company is always innovating

Cons: Can be difficult to use, until you get the logic behind how the program is set up. But they have awesome customer service and support.

Easy tracking of employee completed review and training.

Oct 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Being able to reach all employees with training at one time without inundating them with emails. The ability to use different methods also keeps training from becoming mundane.

Cons: Has taken me quite some time to become familiar with many of the functions. I was not part of the implementation team and our use of this program has grown beyond its original intent.

Great web-based software to manage policies, documents, forms, and training. Free mobile app.

Oct 26, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: PowerDMS is a very powerful program that saves time. It is easy to search for and find exactly what you are looking for. I would recommend this to any law enforcement agency looking to better manage their policy manual, forms, and track their training. We even use PowerDMS to conduct training in certain areas. They system can be set up to annually send out a reminder that training is needed in a particular area, the user can enroll at their own convenience to take the course. The testing can be scored automatically by the software and the training record logged all without an instructor having to lecture or record anything. The officers love it because they don't have to come in on their time off to take a class, and can complete it while they are on-duty, which also saves the agency in paying overtime. PowerDMS solicits input from users to further improve upon the program.

Overall: This software got us better organized, especially in the area of our policy manual. Prior to discovering PowerDMS, we used a printed policy manual for each officer. When policies were updated or added, copies had to be printed for every officer and they were responsible to remove the old policy from their manual and replace it with the new copy. Nobody every knew if they had the most current version. Same with forms as they seem to constantly change and everyone had their own electronic copy of the forms but are they using the current forms. With PowerDMS, there is only one copy of each policy / form, and it is always the most current, and the old forms are archived. PowerDMS is very user friendly and you can search by simply typing a key word. The search not only looks at the title of the document, but also searches the content of that document which is very beneficial.

easy to use and well supported

Oct 26, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: I like the ease of use so much better than using paper files. The support is great and can often answer my own questions by using the help menu and printed resources.

Cons: I do not like the 20 minute time out and sometimes I lose the support tech with the chat line. having trouble uploading video and audio files, seems to only accept MP-4

Overall: better file and document management

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It's somewhat user friendly when you have one on one support at the conference.

Oct 24, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
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Pros: Keeps work neat and organized which helps when you are new to the system. I like the new features with the folders to organize my resources for my assessment without having to do a resource table.

Cons: When attachments disappear when an upgrade is done.

Overall: I gain more benefits each day that I use the software and do the challenges.

There customer service has made this experience a true process that has allowed us to grow

Oct 24, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Customer service is outstanding. The platform resembles other systems I've used before so that has made it easier to adjust.

Cons: Sometimes I KNOW it can perform a specific function but I can't figure out how to make it do it. Or some basic functions are not necessarily intuitive. The system can sometimes feel a little clunky

Full-featured and comprehensive software. Great support, customer service, and on-boarding.

Oct 24, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software helps streamline the workflow of policy management. Revisions are easy to review, approve and ultimately, publish.

Cons: I recognize this may well be a symptom of having such a robust program, but changing settings and getting the desired effect sometimes feels convoluted. There are several different levels that you can control or edit and it can feel cumbersome to navigate through the endless options and settings.

Overall: Full-featured software that makes policy management and accreditation management much more user-friendly.

Excellent customer service. Valuable product

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Professional management of our Policies and Procedures for editing, publishing and archiving. Helps us to keep our documents current . Workflows are very valuable also.

Cons: Still needs work on Training module. A form component would add a lot of value to the product. Overall though it is an excellent product.

PowerDMS is a great Document Management system!

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ability to track who has read and understood a documents & being able to set reminders for reviewing/editing documents.

Cons: Not getting e-mails for the specific items that needs completed in the system, just getting the general email that you have something to do.

I use PowerDMS mainly for SOP and CALEA and it is great.

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the way it organizes the CALEA assessment and makes it easy to update. I also use the report feature for signatures and tasks needed in my assessment.

Cons: Wish the SOP's would give you what changed when you upload the new one in a PDF form.
Like to have it track SOP changes better

Great customer support and easy to use system.

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very easy to use and tracks policy signatures. Also love how easy the search feature makes it to find what I'm looking for.

Cons: I would like it to have more features (e.g., a human resources module) so that it can be a real "one stop shop".

Overall: This software allows us to store and edit policy while tracking signatures.

PowerDMS is WAY more efficient than a paper based document control system.

Oct 23, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 1. The efficiency. Procedures are getting approved and released quicker than our old (paper document control system).
2. Instead of guessing who's desk the paper ECR is sitting on.. now we can figure out who is slacking and still needs to approve the document by checking out the approval workflow.
3. PowerDMS is very user friendly.
4. When our Sales Reps are traveling they can use the PowerDMS Mobile App to sign off on procedures.
5. The "Review" tab in "Manage Document" comes in handy especially when you have annual procedures that need to be reviewed.
6. Since I am the training coordinator (as well as the Document Control Specialist) I love having the "Reports" option so I can figure out who has completed training/who still needs to complete.
7. In the "Revisions" tab in "Manage Document", I like how you can set a date to have the training (signatures) due by as we have a 30 day policy to complete training.

Cons: 1. When a procedure is released, has all the required approvals and training is required.. associates who have to train to the document can't pull up "Compare to Current Publication." It wouldn't make sense to have that button since the new revision is current but it would be nice to have a "Compare to Last Publication" button. This way the associates would be able to see what was added/revised. I have to manually type in the "Discuss" tab what was changed and sometimes that can take a LONG time.
2. The 20 minute timeout that will log you out if you're away from your computer. I understand why this is in place (for security reasons) but I have received lots of negative feedback on this.

Overall: Quicker and way more efficient than the "paper" document control system.

PowerDMS is a great service to maintain policies and conduct training for members of my agency.

Oct 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Current version of policy documents available to all employees, archive of previous versions of policies and documents, training material available to employees at a time convenient to the employee.

Overall: Customer Service is very responsive to critiques from users. The developers are constantly accepting input from users to make improvements to the service.

Great Tool

Oct 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: PowerDMS makes document management and assigning training a breeze. The reports feature is clear and easy.
The support team is knowledgeable and always follows up to ensure any questions have been answered and/or problem resolved.

Cons: That it doesn't have sub-folders for version control.
Also wish support team hours were more conducive to west coast time zone.

PowerDMS provides the agency with a multi-faceted tool to track policies, procedures, and training.

Oct 23, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: PowerDMS is an easy tool to learn. The more that you use the program the better it is. We are now able to successfully track policies, procedures and training in one program which includes the ability to track changes and verify signatures.

Cons: The timeout aspect for Administrators can be problematic however; this is a minor issue. The second minor issue is that although the training videos provide a lot of information, they can sometimes move too fast.

Overall: The greatest benefit to PowerDMS for the agency is associated with the accreditation process. The ability to track policies and procedures while creating electronic assessments saves the agency time and money.

Fantastic product! Made managing our accreditation files so much easier and organized!

Oct 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I like the fact that we can add different types of files, outside of the usual paper docs. We can use videos, pictures, etc. The customer service is top notch! I never feel like a bother to them when I call with a question, and they offer tons of training to make sure you are comfortable using the product!

Cons: I wish there was an auto save feature. I would also like a line by line highlight function, but that is just being picky. They are always updating the product based on what the users need/want.

Overall: Organization of accreditation files in a paperless environment. A streamlined process for building/maintaining our CALEA files.

My experience so far has been positive.

Oct 23, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is easier than what I've used before and if I ever have questions, need help, or just need to see how something is done I can just look it up and get step-by-step instructions.

Overall: the ease of policy implementation

Power DMS software is a must-have for agencies who want to be more efficient and professional!

Oct 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: PowerDMS is a valuable tool to ensure our polices and other documents are distributed and managed in an efficient way. No more need to distribute sign-off sheets for policies or other important documents. Additionally, the documents are easily searchable through the use of key words. Our staff loves having both documents and forms at their fingertips.

Cons: There is a limitation to the file size which hinders the use of videos. Also, can't drag and drop video files.

Fantabulous product

Oct 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is fairly easy to set up users (I always make sure to enter hire dates - this feature has been very useful when going back to find employees no longer working for us). Also, I love being able to set a user with a termination date of use, so I don't have to remember to go back in to "deactivate" the user. The ease of uploading documents could not be more simple.

Cons: The only thing I seem to have a problem with is the highlighting feature. Highlighting phrases within a document can be a little difficult , but can be done.

Customer support is great

Oct 23, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: PowerDMS is a wonderful tool for the accreditation process. It makes life a lot easier and everything is organized and in one place!

Cons: When updating a document in the assessment, if you change the check marked box(es) you will lose your highlighting and have to start over.

Taking our training to the next level.

Oct 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Accessibility through the web as well as the application on my iPhone. This allows me to quickly reference our policies and training.

Cons: I don't really have any complaints. I would like to see the added ability to upload larger videos for trainings.

Saves times on Accreditation

Oct 23, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Saves trees. Makes the Accrecitation process go alot faster not just for the Accreditation Manager but also for the Accessment Team.

Cons: Some of the Functionality as it relates to Accreditation as well as documents not being able to be enabled easier

Overall: Knowing who has acknowleged policy.

We have used PowerDMS since 2007 and I cannot imagine running my department without it now.

Oct 19, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The document tracking/archiving, electronic signatures, edit on desktop, and document security features are excellent! Their customer service is always responsive and professional.

Cons: Not too many cons. I'd just say that there is a learning curve for users who are not tech savvy. It isn't something that cannot be easily overcome, but we have had issues with folks grasping the more advanced features.

Overall: It is instrumental in maintaining our complex and ever changing policy manual.

Secure, procedures simplified, and workflows improved.

Oct 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Everything from developing, to modifying and publishing all in one. Tracking users to ensure they view and or sign a document has never been easier.

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Perfect, easy to use

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Efficient and ease of use. This product saves time and creates accountability for all users. Saves time and money

Cons: Some things area bit time-consuming. It would be nice if some actions did not take soo many steps in the process.

So far its been great. looking forward to using it more.

Oct 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use, anyone can do it and it's fun! I really look forward to seeing what I learn from this.

Cons: Needs to be fun surveys and more challenges. I want to be able to take surveys and feedback on different things published

Overall: Training

PowerDMS was purchased for the Assessment feature and document maintenance. Excellent product.

Oct 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Staff like the detailed search function and the easy to use functionality. Surveys are easy to target and get set-up.

Cons: Setting up courses can be tedious and difficult with multiple enables boxes in the various parts of the course sometimes off setting each other. If you set up the certificate, then the tests, then the other content frequently one part is enabled before the others causing users to be confused when the whole course comes on line.

Overall: American Correctional Association Assessment and Prison Rape Elimination Act Assessment along with the ease of cross referencing documents and other content.

It's been great.

Sep 29, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: PowerDMS allows us to streamline our CALEA process, and due to our geographic location it allows reviewers the ability to see all of our documents.

Cons: Our previous customized website had the ability to see non-acknowledgement documents on the homepage when users log in. In PowerDMS we need to click on a link for non-acknowledgement documents, which isn't as convenient.

Great for training records

Sep 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Create test, upload certificates for employees to see, and view policy & procedures, and create folders.

I have been using the software for 9 years. Love it...very easy to use.

Sep 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, company listens to the users and considers feedback for future upgrades and improvements. Excellent customer service.

Cons: Sometimes too many steps to create a task. Some of the report features could be improved. Difficult sometimes to find the correct report needed to pull specific information.

Overall: Made organizing agency documents a breeze. Easy to organize and capture signature information for documenting purposes.

We use PowerDMS to manage policies, procedures, memorandums and trainings.

Sep 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is easy to use, easy to get reports out of, and all the information you need is in one spot, no more tracking several different Excel Spreadsheets.

Cons: I wish the Course Design was easier to use, it's not difficult, but it is not really intuitive. I had a hard time with it at first, but after watching some tutorials I've gotten the hang of it.

Power DMS allows easy compliance proofs for CALEA

Sep 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of uploading and highlighting items. I also like the ability to convert documents from one file format to PDF.

Cons: Inability to redact PDF's while in the system. If you can highlight you should be able to change the highlight to black to redact.

Overall: CALEA Compliance

Electronic files save paper--- and provides easy access to proofs. Need more flexibility

Sep 11, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: Like the ease of use.....like how files can be easily uploaded. It is also good that the system is always being updated to make it more user-friendly....

Cons: Want to see more flexibility within the system such as copying proofs from one standard to another...also remove the default where the top boxed is checked. The system will not allow you to save a file until a box is checked therefore there is not need to make a default check box.

Overall: Electronic files are most beneficial to the agency; not only do we save paper we it also reduces the need for additional file cabinet

Power DMS Listens

Sep 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very intuitive and interactive with supporting webinars and videos to aid you as you learn a new way of managing your Policy and Documents.

Cons: The Cons are very limited, still would love to see an only LE-1 section of standards displayed for CALEA users.

Power DMS has a vast array of contributions to fit any corporations administrative needs.

Aug 29, 2017
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The fact that I learn something new every week, within POWERDMS. There seems to be a substantial, and ever changing improvement, within the program.

Cons: It feels as if it is an additional job to attempt to master the full capabilities of POWERDMS and understand what best applies to our needs and wants.

So far, so good! I've only been using the program for about 3 months.

Aug 29, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the ease of uploading the proofs and written documentation. I like being able to track my progress.

Cons: Once a task shows complete, you can not retrieve that task to be done over, you have to create a new task. I would like to be able to retrieve tasks that were marked in error as complete or if they need a different document.

Overall: I like the idea of providing proofs without keeping a paper file for accreditation!

Easy to use document management system.

Aug 29, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: PowerDMS is easy to use. We were able to get the system up and running with little administrative training and with very few growing pains. Now we can easily distribute and track documents across all of our regional locations. Incorporating training and testing is simple and effective.

Cons: Because we use PowerDMS so heavily, downloading backup files can take a great deal of time. That is all.

Helpful in keeping policies up-to-date

Aug 25, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of accessing policies and making changes. Also, the ability to place policy review on a schedule within the system.

Cons: Making changing in workflows and remembering to change things behind the workflow so that it works correctly.

Overall: Making the task of reviewing and implanting policies easier and the accountability feature related to signatures.

PowerDMS has made managing the accreditation seem much less daunting.

Aug 24, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Integration of policy, training and other document management into one suite. Policies, training, or other materials can be easily distributed paperless throughout the agency and the review process automatically tracked and documented

Cons: Training features could be a bit more customization. Recommend ability to reset training date defaults on the fly.

Overall: Full document, training integration along with improved accreditation management efficiencies.

Bringing organization to our documents

Aug 24, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Like any organization, we have lots of documents. We had two major documents that were very long. Each time a change was made, I had to make multiple copies with and without mark up and then get signed copies and try to stitch the whole document back together. Then, there was a very little chance that everyone actually got the changes.

This software handles the editing by letting you edit within Word or Excel directly without having to download versions and upload changes, etc. It also includes a workflow that allows you to send it up the line and let everyone comment or make changes. You can even compare versions within the workflow. You can use pdf's, but you can't edit directly from the website.

Next, sending it to employees is easy. They see it, sign for it, and even take test or courses related to each document change. They can also compare the old and new version side by side.

You can schedule the documents so that they get reviewed every so often or set up an accreditation process.

Cons: I don't like the mandatory rules on the passwords. I am not uploading Russian military secrets. I want to be able to set my level of security.

It would be nice if there was a way to edit within Visio or a pdf program. Google would be nice too.

Transformative

Aug 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All policies, procedures, guidelines, training, certificates, forms, memorandums and open records requests are all in one place. Major reduction in paper and ink usage. Can hold employees accountable. Extremely easy to update documents and notify other employees of changes. Workflow feature makes it so much easier to get feedback from everyone involved.

Cons: That is can't upload documents and information by osmosis. I've been using the software for a while now and I really can't think of a single thing which I don't like about it.

Overall: Everything is one place and it's digital and everyone with my department can come and log in and get all of the information in one place.

PowerDMS streamlines processes, reduces paperwork and stress in project management.

Aug 17, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The features in PowerDMS are well-planned. There is very little extraneous features, and the features that are provided are to a purpose and specific functionality. Learning about those features is incredibly simple, thanks to an excellent on-line support/help system with videos and step-by-step instructions, complemented by agent assistance just a click away with their very handy chat function. I really cannot rave enough about their customer service.

Cons: The hardest thing I've encountered with PowerDMS is convincing colleagues to let go of their death grasp on various paper documents and files and shift to this program to manage project/document creation, review and implementation from beginning to end. With PowerDMS
we have an extraordinary tool, but we're too attached to doing things the way we've always done them to fully embrace the ease and convenience PowerDMS brings to the table.

Overall: Simple and straightforward project management. We're always thinking of new ways to use and apply PowerDMS in our organization.

Once established, it brings all your agencies documents to one area, plus works for CE delivery.

Aug 16, 2017
4/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I can keep documents in one area. People can look up policies on the go with the mobile apps. I like that classes can also be completed.

Cons: The learning curve of getting everything out of the software that you want. There are too many steps to get things done. The software is Not very user-friendly. It is difficult to train others how to use the software. The apps are lacking, all you can do is view policies.

Overall: All policies housed in one area, with the capability of getting signatures as well as verifying understanding of policies through testing.

PowerDMS is incredibly user friendly, and the service team is outstanding. Wonderful program!

Aug 16, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The folder security makes it easy to protect security sensitive documents. The workflow feature makes document collaboration super user friendly and intuitive.

Cons: Seems to be a bit buggy from time to time, though that happens to all software. Other than that setting securities between users, groups, and folders can become confusing if you have a lot of crossover.

Overall: This software allowed our company to greatly improve our document organization. Prior to this, we only used a "share drive" which was just not working. Being someone who needs organization, this was a big benefit.

I like the program

Aug 16, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The program is okay. I like that people can go in and see the documents that they have and sign for their stuff to show proof. They did look at a document.

Cons: When I go to signature and print off who sign their documents a lot of times it doesn't show that person sign for their stuff, but if I go in that person name it will show they have sign for their documents. It is weird at times

We've been a customer for 7 years and have the entire suite. This has been the best purchase for us.

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is user-friendly and it's easy to manage. Our most favorite feature isn't necessarily the software, it's the customer service. If I or a coworker has questions our questions are answered promptly with a professional and polite response. We are never "rushed" along and do not feel like a number. I will also tell you in my experience that the development team actually listens and implements your department's ideas. PowerDMS is constantly improving the software features to accommodate the customer's needs and in today's world, this level of service is rare. We look forward to working with PowerDMS for many years to come.

Cons: The training module works great but we would like to see more development in this area. We would eventually like to move from the current system we are using and make PowerDMS our primary management system for training records.

Overall: PowerDMS is the ultimate document management system. It holds your policies (to include modifications and revisions), training records, surveys, courses, and tests. The software is user-friendly and allows myself and coworkers to manage our department's records on a daily basis.

The software easily distributes important notices to all employees for review.

Aug 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The software easily conveys notices to our organization that need to be reviewed by multiple personnel. It helps keep everyone in the organization informed and eliminates personnel "glossing" over an email as the software requires that the employee read the document and sign-off indicating they understand. The software is relatively intuitive and easy to use without major training.

Cons: The software works very well and if I only had to change one thing it would be to limit the amount of notification I receive when there is a document in my inbox to review. Reminders are sent via email once or twice a day until the document is reviewed and signed. It may also take awhile for the software to realize that a document was reviewed; for example if something is reviewed and signed early in the morning you may still receive an email later in the morning saying it needs attention, even though this was already reviewed earlier.

PowerDMS has made my job much easier!

Aug 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and that there are so many helpful videos. Uploading new documents is a breeze, creating tests is simple and efficient and proving compliance is made easy with this system.

Cons: There is a time-out feature of only 20 minutes, which is cumbersome to users that are needing to keep the system open for searching policies and procedures at a glance.

Easy to follow

Aug 08, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Helpful when looking for answers. I am able to go to different places and get info. Helpful information and useful as well

Cons: Too much you can do, have to take time looking. Sometimes it takes longer to get to what I want. But once I find what I am looking for, I am good

This program is an excellent resource for our training division.

Jul 28, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Document! Document! Document! This software allows us to have the documentation we need to retain for legal standards. It will show what we taught, when we taught it and allow us to show the employees were tested on their knowledge of the topic.

Cons: I would love to be able to incorporate more video based training sessions, but due to their large size cannot place directly onto PowerDMS. Our IT people are very hesitant to place large videos inside the firewall, so we do not fully utilize this portion of the training side.

Overall: This product provides us with a training and document retention program that expands the ease of providing training and accessing the documentation of training and standards.

Much more efficient than paper.

Jul 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Management of documents, management of training, use of tasks, use of workflows, records of roster, training certificates, courses, etc.

Cons: I am still fairly a new user and still learning all aspects of the software, so I do not have any cons at this point.

Overall: Document management, training, workflows, and tasks.

Using PowerDMS has made things much easier to manage.

Jul 25, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The capability to implement policies and procedures, ensuring everyone has received them through electronic signature is amazing. The ease of training program development has made on-line training sessions possible. Allows employees to complete them when time is available without trying to schedule everyone at the same time.

Cons: There isn't anything really disliked about the software. Using the software and thinking outside the box has opened new uses of the software and the customer support team continually makes improvements when suggestions are provided.

Overall: Made the accreditation process a lot easier than maintaining paper files and proofs of compliance.

PowerDMS is a great platform for document management and has streamlined our processes.

Jul 25, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The customer support staff at PowerDMS is invested in providing the user with the best experience possible and it shows with each and every phone call and/or chat session!

The ease of document edits using tools (Microsoft products) our staff are already familiar with provided a smooth transition.

Document assignments and signature authentication, along with tests on the information provided, eliminates confusion as to whether or not the user read and understood the material provided.

The help community provides great resources and solves the stickiest problems.

Cons: Workflows! But who doesn't. They are challenging in any software application environment. The dashboard tabs drive me crazy, you don't see everything you need to do at one glance.

Overall: Greater staff accountability, less process, and one place to go for all of our procedural documents.

Makes tracking Officer training a breeze. The system remind them when they need a course.

Jul 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: Ease of use. Ability to track changes and keep an archive of previous policies. Record keeping and knowing who signed for what docs.

Cons: A slight learning curve. Get on Melissa Dixon's webinars to learn fast. Sometimes getting employees to adopt new systems can be challenging.

PowerDMS makes document management much easier.

Jul 25, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, tracking polices, managing revisions. I'm a novice and I can still get it done without much tech support. After never having a system like PowerDMS, I don't see how we operated. Accountability is the key to most all LE's success and failures. PowerDMS assures that everyone is on the same page.

Cons: The software can get a little complex with uploading video's. It would be a little more user friendly if there were more options. Having to convert files when you don't have the software is a pain in the @$$. A built in MP4 converter would make life easier.

Overall: We've entered the 21st century with PowerDMS. Policy development, tracking general/ special orders and some training on the system is incredible. PowerDMS puts accountability in all of our employee's own hands.

We've used PowerDMS for about 3 years now and after a brief learning curve, I would be lost without.

Jul 24, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the ability to manage our department's directives and procedures in a one stop application. From the officers reviewing policies on an annual basis and putting out updates or new policies, PowerDMS makes reaching everyone and documenting that they got it, an easier task than what we did before.

Cons: Using PowerDMS for the first time was a challenge for me. Getting everything set-up was difficult at first, but customer service was available.

Overall: Manages our policies/procedures and our accreditation process.

PowerDMS has streamlined our entire policy and procedure process.

Jul 24, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: All of the program features are very easy to use. The best thing I can say about DMS is that it works exactly the way you would expect it to. The features are all very straightforward. Honestly, most experienced computer users don't require any specialized training in DMS. Even our directors who are less tech savvy catch on with DMS fairly quickly.

Cons: The only complaint I have heard routinely from my directors is that the file size limits can make it difficult to utilize DMS for training since videos, and even some PowerPoint presentations are too large to upload. They can be hosted in a different location and linked to the trainings in DMS, but this adds complications. The more complicated a training is, the less likely our employees are to complete it.

Overall: The single biggest benefit is that all of our policies are in a centralized location. No more paper binders, and no more having to track down every old copy when a revision needs to be made.

A Place for everything

Jul 24, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All important documents are in one place. Easy to document that employees review and acknowledge reading all documents. Test feature is fantastic.

Cons: Really don't see any cons with the program at this point. All users seem to be able to figure it out easily with no issues.

Overall: Easy way to keep all policies and procedures in one place, track changes and also test employees on their understanding of the documents.

Easy to use

Jul 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The reporting features allows us to track when documents were signed. Reports can be printed by groups. We are also able to tell which document still need signatures.

Cons: A document can not be signed more than once (the document must be republished as a new document before the same users can sign it again).

Overall: It allows us to track changes in documents. Additionally, document are easily accessible (searching for a document is no longer time consuming.

Great for pushing Roll Call Training to personnel!

Jul 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It makes my job easier/more efficient. Uploading content is relatively easy! I can reach everybody with a few clicks of the mouse.

Cons: Can be a bit buggy with our internet connections. Our network is throttled down due to security software that doesn't play well with larger files.

Overall: Efficiency!

Makes Life Easier

Jul 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is super user friendly. and if you do not understand or are having difficulties you can check out a webinar or reach out to the super responsive and friendly customer service people. It is great that just because a section of the software is titled for one use this does not mean you cant adjust it to make it work for you in another way. They are constantly listening to what the needs of the variety of customers are and are evolving daily to meet those needs as best they can.

Cons: The least part that I like is the limited mobile use. But again, this is something that is being worked on and new features are coming out on the app on a regular basis. I just want it all NOW :)

Overall: This software makes my job easier. I am able to track things like certifications that are required by law. I am able to make sure we get the training we need and are required to have. Then I am able to prove these things when it comes assessment time.

It is a great one.

Jul 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use, I had a blast with the experience. I had even introduce co-workers and friends to power DMS.

Cons: I have no cons at the moment. I had always been a great experience for me so therefor I don't have anything bad to say about it.

Overall: The ability to have a more productive day and great presentations.

PowerDMS has made our accreditation and document management work much easier.

Jul 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The system is very intuitive and flexible. I love how easy it is to manage our Policies and the review requirements set for each policy, based upon our accreditation requirements, ensure that we never miss a review.

Cons: I really do not have any Cons to report. The system works very well for our organization. PowerDMS does a great job of adding enhancements to the software on a regular basis and has been very open to input and suggestions for change from users.

Overall: simpler document management, efficient accreditation management, training record management

PowerDMS allows you to maintain all important documents and training records in one location.

Jul 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: What I like most about PowerDMS is having the ability to manage our agency accreditation files without leaving the system. I can often add agency policies and documentation proofs without ever leaving the system, which makes my life easier.

Cons: They change their minds occasionally about which browser is best to use with their product, and they are not the best at communicating this information to clients.

Great reporting software

Jul 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of navigation. Power DMS is very user friendly. I also like the prompts when there is something new.

Cons: It logs you out too fast. When you are continuously moving around the agency doing various tasks its a pain having to log back in.

Overall: It's user friendly.

My experience as an end user has been great. Simplifies life when needing to look up policy.

Jul 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use, especially the search option. Makes finding policy very simple. Also like the fact that we can add classes including tests and certificates. This is extremely helpful when rolling out quick reviews or short updates.

Cons: It takes some time getting used to how to use all of the functions because there are so many. I suggest joining as many webinars as possible to learn more about the software.

PowerDMS Is Wonderful!

Jul 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: PowerDMS has helped us to organize our training files and materials after several years of being very disorganized. We are still new to the system, but we will continue expanding on how we use it. It's great for file storage and training.

Cons: I don't like how the system breaks up file types and documents. I hope that at some point this becomes more fluid and documents more easy to access.

Overall: organization and easier accreditation process

Incredibly powerful tool

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The automation of a lot of processes that we manually managed prior to this has made our workload much easier. A single source repository for data tracking is immeasurably valuable!

Cons: Honestly, the only "con" in my opinion is that sometimes the software times out when I am actually doing a task like reviewing a document. It doesn't seem to sense when you are scrolling down the document. That can get frustrating, but the flip side of that is I very much understand the security aspect of why that is done.

Overall: We never have to wonder if our people are up to date or know where to find information. This has made that an easy and very automated function compared to old fashioned paper and folder methods. I cannot begin to describe how invaluable that is to us.

Easy to use - love it!

Jul 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to get the documents etc. into the system.
Training is in-depth. Support is plentiful - they lead you through the whole process and make sure you're comfortable with it.
Management is easy. Search is easy.

Cons: There's really not much I don't like.
The overall initial education can be quite overwhelming/daunting, but it's easy to get and pick up what you need to.

PowerDMS is an invaluable tool. We use it for our policies and our assessments. Simply Fantastic !

Jul 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use. The amount of paper and time saved by utilizing electronic storage. The copy feature in the assessment is awesome!

Cons: I would there to be better tracking/reporting pertaining to the assessments and proofs completed/needed.

Overall: Saving time. Ease of access to files.

It works every time! Never any issues!

Jul 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that it be customized for the company using the product. We use this software to ensure we are complainant to what our accrediting body requires.

Overall: A way to organize our data!

Saved me a lot of time...and paper.

Jun 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: As the Accreditation Manager, I love having everything stored electronically. Before PowerDMS, everything was done with paper, which was a headache and took up too much time.

Cons: Goes a little slow sometimes. Seems to be later in the day. I was told this was because of the users on the West Coast signing on.

PowerDMS really gets you organized!

Jun 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Ability to track policy sign-offs, training completion, and create reports. I also like being able to upload all of our training documents to each employees' files for ease of finding later. PowerDMS is great for creating training courses, tests & surveys.

Cons: The inability to add additional tabs for personalized purposes (such as a transfer history tab). The inability to assign rights for who can view the files tab, where we store employees' training documents. The inability for users to have a print button to print their own training certificates (options: PDF, Excel, Word and they don't look great). Currently, a supervisor can print his employees' certificate history, but not their own. The inability for supervisors to be able to enroll their employees in training. Employees must enroll themselves, which doesn't go over well with our agency.

Overall: The benefits gained through using PowerDMS is the ability to store all training documents in one place... no more digging through files to find requested documents. It is also easy to track who has attended training and who hasn't. PowerDMS is great for policy sign-off and being able to see who has sign-off on their policies and when for in-house and litigation purposes. Our agency also uses this system for accreditation tracking and training purposes. Another benefit is the ability to create our own online training courses for employees to complete at their convenience, freeing up time for hands-on training.

This is great software that does exactly what we need it to do.

May 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use and does what we need it to do. We use it for training our employees, accreditation and compliance, and policy and procedure management. It has streamlined all of those processes and reduced our costs in those areas.

Cons: I dislike the lack of the ability to input outside records into the employee's personal file in the system.

Overall: It is a one stop for compliance, accreditation, training and policy/procedure management.

PowerDMS provides the tools to streamline processes and eliminate unnecessary bulk load of paper.

May 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Coming from an environment that was inundated with paper files and policies, the software has made the effort to go paperless a more tangible pursuit. It has allowed us to provide an electronic policy and accreditation files.

Cons: The training module is still a work in progress. The ability to conduct training through PowerDMS is a cost and time saving, however, the training request is not a living document. It is hard to ensure that the request is accurate when there are so many external variables that may need to change and the ability to update is not available.

I LOVE my PiwerDMS.

May 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There are so many advantages to using PowerDMS. The assessment module has made keeping accreditation files up-to-date so much more efficient.

Cons: We didn't purchase it until 2012. If they would add a timekeeping and a personnel module it would be perfect.

Overall: Accreditation files are easy to keep up-to-date, employee signatures for policies and training records are easily accessed.

Great tool for policy management, document collaboration, training, and accreditation management.

May 04, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability to collaborate on documents via paperless workflows- ability to push out revised policies to all staff for review and electronic signature - gone are the days of paper sign off sheets!

Cons: Ability to track yearly proof status needs some work, would like to see some modifications in ability to highlight documents attached as proofs

Overall: Paperless policy management, ability to attach tests to policy review to ensure staff not only reads policies but understands them.

Great tool for documentation and accreditation

May 04, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of having accreditation standards on the tool - just have to attach items and highlight the appropriate sections in order to meet the requirements

Cons: Lack of tools to make training more interactive - can't upload swf files or interactive adobe presenter presentations

Overall: Great document management for accreditation and for storing training certificates. I love not having paper!

PowerDMS is a great program for approving and disseminating policy through out your agency.

May 04, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of use for the Administrators down to the end users. The administrators can easily upload, make changes and put a document through quickly and effectively. End users are able to easily get to the published documents anywhere they have access to the internet. Having the information so readily available to our members is vital.

Cons: The PowerDMS Module for Standards has some minor flaws however they are constantly making improvements to the Standards Module.

Overall: That are members are able to easily access our policy from their laptops and smart phones.

We use PowerDMS for policies, training, surveys, and accreditation.

May 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The amazing customer support, on-line webinar training, and paperless system. This has made tracking employee signatures so much easier. And the paperless accreditation files are awesome. We've saved 157 trees using PowerDMS.

PowerDMS has some of the best customer service I have ever experienced.

May 04, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software make distributing documents and securing signatures from recipients flawless. It cuts down on printing but provides a detailed and accurate paper trail for my job. Additionally with the constant upgrades, the company is improving the product based on user requests. If you ask for a feature, they explore the options and typically include recommendations in their upgrades/updates. They listen to their customers and work with them to provide exactly what is needed.

Overall: This product makes my job easier and makes me more efficient at getting necessary information out.

We have used PowerDMS for more than eight years now and would not have it any other way.

May 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Extremely ease of use. Our department started with CALEA using PowerDMS instead of the old Case system and from the horror stories I've heard about Case and sending files off-site I could not imagine how hard the accreditation was for other agencies.

Cons: What I like least about PowerDMS is when you upload a new file they system takes you back to the document instead of back to the "Manage Document" tab. After I upload a document I still need to put in a signature due date or may have to assign to other groups. It would be nice to stay in this tab after the upload.

PowerDMS makes my everyday work life much easier!

May 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and access to tons of information anytime, anywhere. I use the app on my phone when I'm not in the office. Their support is awesome!

Overall: Accreditation Management, Training, Policy/document management

Excellent software program that provides a number of useful functions and allows easy access to form

May 04, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is easy to use and even for novice computer users the software is forgiving. Forms and documents are easy to locate with the search function and download in multiple formats. Entry of new documents is an extremely simple process.

Cons: No ability to create distinct subfolders after the first level. We would like the ability create an indefinite number of subfolders to allow us to place documents into a hierarchical structure.

Overall: Ease of use; storage medium for numerous documents.

Power DMS is a great and efficient way to organize policies, documents, and courses!

May 04, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how easy it is to pick up on it and use it to its fullest. I watched a few webinars when I first started, and they helped immensely.

Cons: Microsoft Word in Power DMS World does not have all the features it does in real life. It's a little annoying but workable.

Overall: Everything in one place.

Has made revising a regulation manual a breeze.

May 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to compose new regulations and revise the old ones. Truly simplifies file building for accreditation. Simplifies the review process and the dissemination of information. The personalize customer service and staff support is remarkable! I even got a personalized birthday card from the staff! Truly amazing support!

Cons: The only kind I can think of at the moment is the cost of the product. I am a little biased because I think most software is overpriced in general. However the support system from power DMS is fantastic!

Overall: Sympathize updating and creating new regulations. Simplifies rollcall training. Simplifies building files for accreditation. Simplifies conducting a mock assessment for accreditation.

PowerDMS makes me more efficient!

Apr 27, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use!

Cons: It times out after 20 minutes, even while editing a document on PowerDMS Author

Overall: PowerDMS has made my job more efficient, all while saving trees! I no longer have to print policies, we no longer have to email policies back and forth for editing, and it saves time when discussing policies. I love the ease of the software and the fact that you can have it anywhere.

Recommendations to other buyers: Overall, PowerDMS has been a great addition to our department!

Great program for document management

Apr 25, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use. Ease of deployment. Functional and stable.

Cons: With it had a documentation/performance/discipline function.

Overall: I have greatly enjoyed using PowerDMS in our agency as we establish a more effective policy and procedure program. PowerDMS has allowed us to better track both our training, continuing education, and policy compliance. It also provides us a great platform for communication in a 24/7 enviroment

PowerDMS for Law Enforcement

Apr 19, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: PowerDMS is an exceptional management tool for maintaining both policies and training components. As an accredited law enforcement agency, this tool greatly aids in the process of providing quality proofs of compliance. The program is easy to use and gets better the more that you use it.

Efficiency at Work

Apr 14, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: accessibility and single source platform

Cons: better way manage the hierarchy

Overall: We utilize just about all aspects of PowerDMS Policy Management, Training and Assessment Management. On all levels, it has made our jobs easier and efficient. The way we can organize and manage our accreditation process is great. The ability to push out policy and special documents with proof of notification is untouchable. The training function has allowed us transition from maintaining a file room(s) to a cloud based system. It also allows employees to access their files instantly if needed.
THANKS

PowerDMS User Friendly

Apr 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: I use PowerDMS to store and manage organizational documents. Our organization has over 1,000 employees and this makes it easy for all to access. We set up reminders for the review of policies and set up workflows so the document goes to the appropriate person. The reports make it easy to manage the documents that are past due. The online chat is a great feature and the employees are wonderful.

Review of PowerDMS

Apr 06, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I am very happy with the service and the customer support is the best I have ever had. Keep up the good work PowerDMS.

Power DMS is great!

Apr 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of the software and the capabilities of document management.

Overall: I found Power DMS when looking for a way to streamline our policy management. As an administrator I love what Power DMS can do and our users are excited about the change as well.

Best Developers

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This firm is genuinely invested in developing their product to suit your business case and not having you bend your business case to suit their product. The developers are knowledgeable and enthusiastic. As a client your voice is valued and your suggestions form part of the next program changes. It's inspiring.

Great software.

Mar 22, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: My agency has had PowerDMS for about 10 years now. I've been on the administrative side of it for about 3 years. There is still so much more to PowerDMS than we are utilizing. Working on a plan to integrate PowerDMS into everyday use.

Document Management Savior!

Mar 16, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and easier to manage.

Cons: Reports are not customizable so I tend to avoid them and create my own by downloading info into excel and taking it from there.

Overall: As the Operational Risk Manager for a nationwide mortgage company, keeping track of all the P&Ps and Compliance/Regulatory training stuff is a huge undertaking. PowerDMS has made my life so much easier! Our employees love the system and say it is very user friendly. This system helps me track absolutely everything! I couldn't live without it.
The Customer Service is wonderful and helpful - I have no issues calling and actually getting help. Its great!

Chief of Training

Mar 15, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Great place to keep all documents so the masses and view and know that what they are seeing is the most up to date material.

Cons: Organization. I wish you could place a folder in a folder to better organize like documents.

Overall: Finally a great platform to store all forms of documents so that all can see. Its a one stop shop that replaces piles for binders that are full of old out dated material.

Recommendations to other buyers: Not at this time