# Page 2 | PowerDMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is PowerDMS the right Document Control solution for you? Explore 517 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/121513/PowerDMS/reviews

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PowerDMS

4.7 (517)

[View alternatives](https://www.capterra.com/p/121513/PowerDMS/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of PowerDMS

## Showing most helpful reviews

Showing 26-50 of 517 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AR

Angie R.  
Policy and Accreditation Manager  
Public Safety  
Used the software for: 2+ years

### "Steeped in legacy documentation!"

September 29, 2025

5.0

I've personally been using it as both an end user and a adminstrator for more then 8 years now... and u still find that they're are opportunities to expand our usage.

Pros

It keeps a great archive of all our policies and makes updating them in our standards for accreditation process a breeze!

Cons

User experience can sometimes be clunky, and new users often take longer then one would expect to get up and running.

Review Source

JO

Juan O.  
Lieutenant  
Law Enforcement  
Used the software for: 2+ years

### "Ease of use "

October 1, 2025

4.0

While we are in the first stages of implementing the PowerSuite, I’ve worked for months with Power Ready. It already has dramatically changed the way we run our field training program for the better. I’m excited to finally have a formal, professional, and effective piece of software to monitor our use of force, internal investigations, and provide immediate feedback with the Power Suite!

Pros

Things are streamlined to make things easy to operate. The search function in most of the products help to point you in the right direction. The workflows can be robust, depending on your needs. Our transfer to Power Policy has seen a dramatic change in our ability to track, update, and launches.

Cons

I wish there was a feedback or customer request module that would provide consistent feedback to feature requests, bugs, and future development.

Review Source

AO

Aaron O.  
Senior Advisor  
Government Administration  
Used the software for: 1-2 years

### "PowerFMS Review"

September 29, 2025

5.0

I have worked in the platform for the past two years and am completely sold on its ability to improve our accreditation process 10 fold!

Pros

The ability to maintain and share current version of accreditation documents are a big plus! The ease of uploading documents combined with the highlight feature helps us focus on whats important increasing our efficiency in maintaining documents between accreditation cycles.

Cons

The only thing that comes to mimd is not platform related but more so with our agencies slow acceptance of implementing something new.

Alternatives considered

[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)

Reason for choosing PowerDMS

EMAP accreditation platform pf choice. The platforms ease of use is a plus.

Review Source

RD

Richard D.  
Operations director  
Hospital & Health Care  
Used the software for: 1-2 years

### "Rdarnell review"

September 30, 2025

5.0

Overall positive experience and we would consider additional products based on initial and recurring cost

Pros

The training was good and we've had good luck calling the support line. We are able to get the answers we need or have our request escalated

Cons

1\. I need permissions to be more granular 2. I need additional Fields in the user setup screen. Job title and location are not enough

Alternatives considered

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

Reason for choosing PowerDMS

Customizable and easier to control than our University deployed SharePoint system

Review Source

AT

Anjani T.  
Government analyst II  
Law Enforcement  
Used the software for: 2+ years

### "User friendly "

September 29, 2025

4.0

It’s definitely better than our past system like the easiness of being able to edit things. Overall, we are pretty satisfied.

Pros

It very user friendly. Easy to navigate. Like the capability of being able to edit things. I like the archive feature and having unlimited space.

Cons

Not enough notification on bugs that are getting fixed. Also takes too long to fix bugs. Lack of communications on updates and fixes.

Switched from

[TOPYX LMS](https://www.capterra.com/p/110813/TOPYX-LMS/)

Needed a platform that was easier to use and work with

Review Source

JS

Joshua S.  
Captain  
Law Enforcement  
Used the software for: 2+ years

### "From the prospective of a law enforcement Captain "

October 1, 2025

5.0

Outstanding product that is extremely under valued by public sector due to a very limited knowledge of what the product actually is capable of.

Pros

The intuitive nature of the overall platform makes the learning curve relatively smooth for those that are self driven. Transparency is accomplished in many ways that aids in a culture that inherently does not trust government.

Cons

The training sessions at the conference did not fully align with the title, nor did the content fully cover the material. This product is so powerful and intuitive but it sadness me how many users fully understand or utilize it. That is a product flaw that I'm happy to discuss in depth and provide perspective from an end user.

Review Source

OG

Olga G.  
Accreditation manager  
Law Enforcement  
Used the software for: 1-2 years

### "PowerDMS product "

October 1, 2025

4.0

Positive, support is great when you need it. There is a lot to learn still but PowerDMS university has been helpful

Pros

It is organized with the knowledge of policy management and accreditation. Company tries to think of how to make things easier/stremlined.

Cons

It is not one size fits all… some solutions sound better on paper but variable of agencies are not accounted for.

Review Source

JS

Jason S.  
Patrol Sergeant  
Law Enforcement  
Used the software for: 1-2 years

### "My experience with PDMS"

September 29, 2025

4.0

Policy reviews and archives, training courses and distant learning, and surveys. Issuing certificates and auditing training.

Pros

The ability to compare and contrast updated publications from older versions. Archival of previous training and courses.

Cons

Scheduling and planning training events in the courses. The processes are not user friendly and very labor intensive.

Switched from

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

Obsolescence of the program and incompatibility and lack of customer support.

Review Source

PW

Pam W.  
Sergeant  
Law Enforcement  
Used the software for: 2+ years

### "PDMS Policy"

September 29, 2025

4.0

It is great. I enjoy the university for searching and finding answers at off hours. I have learned more details of the producr.

Pros

It is easy and my agencies go to product. I use this to track my agencies training and policy. I use it for the staye required training tracking

Cons

It is overwhelming for new employees. They are overwhelmed with the training and policies they have to get through. Supervisors cannot enroll members to training.

Review Source

CR

Christopher R.  
Ethics compliance manager  
Law Enforcement  
Used the software for: 2+ years

### "PowerDMS is great!"

September 29, 2025

5.0

We have been with PowerDMS since 2016 and we have used training and policy management the most.accreditation tracking has been great!

Pros

Policy management is great! Accreditation management with ease. Easier to push out to everyone. Seems to be a great product

Cons

Analytics is lacking takes too long to pull certain items. When looking up when someone last logged in no longer easy to find.

Review Source

JP

Jonathan P.  
Major of security  
Law Enforcement  
Used the software for: 2+ years

### "Major of Security"

September 29, 2025

5.0

My experience with our DMS has always been positive. And my customer service managers have always been great.

Pros

Assistance with accreditation. I really like the fact that power DMS can help transfer my policies store and update the past ones.

Cons

I thought it was a wonderful product that had very small issues for their needs that I was utilizing it for

Review Source

LW

Lori W.  
Police Office Assistant  
Law Enforcement  
Used the software for: 2+ years

### "Power Dms review "

September 30, 2025

4.0

Very satisfied. The software does why it needs to for our agency. We have difficult scheduling and it is always up to the challenge

Pros

Reliable software. Have never had it not work for me. I am a daily user and appreciate that I know it is going to work when I need it to

Cons

Sometimes hard to find information. Now that I'm more experienced in using the software, I don't have many issues, but when first learning, it was hard to find things.

Review Source

RC

Rebecca C.  
Captain  
Law Enforcement  
Used the software for: 2+ years

### "PowerDMS An Essential Tool For Our Office. "

September 29, 2025

4.0

PowerDMS makes managing accreditation, policies and training seamless— an essential tool for any Sheriff’s Office.

Pros

PowerDMS is a lifesaver for accreditation, streamlining policy approval and speeding up training approvals.

Cons

I would have to say, my biggest frustration over the years has been lack of updates and solid -one program integration into other PowerDMS & NeoGov products. ….But, I understand that is about to change! #Excited!

Review Source

JM

Jamie M.  
Accreditation Supervisor  
Law Enforcement  
Used the software for: 2+ years

### "The future is bright"

September 30, 2025

5.0

Pros

Everywhere that it is going into the future. Integrating AI into all aspects. Begin able to ask questions about what our policies say and the system citing our policies.

Cons

Highlighting for accreditation. But that is already going to be going away so that is a win for me!!

Review Source

JD

Joe D.  
Commander  
Law Enforcement  
Used the software for: 2+ years

### "Powerful DMS "

September 29, 2025

4.0

It does what we need . I like the simplicity of the software and how easy it is to update documents.

Pros

Ease of use product has had some good updates. I like the one login, it makes going from program to program more easily.

Cons

I do not like the workflow. How it does not notify you if someone does not approve it. It would be nice if others could be notified.

Review Source

KM

Karl M.  
FTO coordinator  
Law Enforcement  
Used the software for: 2+ years

### "PowerReady "

October 1, 2025

5.0

Training sessions enabled the client to expand their knowledge of the product. I am an every day coordinator and I appreciated leaning things I was unaware of.

Pros

Ease of use of the product. The application is simple to use and there are no issues with the application not working or being off line.

Cons

There were a few areas the platform was lacking for our age y needs; however, the ability to schedule a “one on one” with the managers was an excellent idea and very helpful.

Review Source

CZ

Christin Z.  
Clinical Operations Director  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Excited newbie"

September 30, 2025

4.0

Coming from a system that was a nightmare to deal with, I can breathe now with PowerDMS. Everyone we talk to seems knowledgeable and eager to assist.

Pros

PowerDMS is user friendly from Admin to end user. The visual of PowerDMS is appealing and all edits are so easy to find and implement.

Cons

Bulk uploads are not available at this time. As a healthcare system with multiple disciplines we have lots of documents that need uploaded so bulk uploads would be a game changer.

Alternatives considered

[Policy & Procedure Management](https://www.capterra.com/p/73428/Policy-Procedure-Management/)[Policy Manager](https://www.capterra.com/p/232799/HealthStream-Policy-Manager/)

Reason for choosing PowerDMS

Pricing, availability to access governing board policies

Switched from

[SAI360](https://www.capterra.com/p/242178/SAI360/)

The customer service was horrible. Ease of use and functionality was horrible.

Review Source

AL

Andrew L.  
Accreditation manager  
Law Enforcement  
Used the software for: 2+ years

### "DMS review"

September 29, 2025

5.0

Great product and tech support. The success community has been a great source for information and truly is a lifeline.

Pros

Ease of use for accreditation process and bringing lexipol integration via the hub site has helped wonders.

Cons

Getting the team to adjust to using a new product platform. They have a million reasons for hating change.

Review Source

AS

Anna S.  
COA  
Law Enforcement  
Used the software for: 2+ years

### "Good but could be better "

September 30, 2025

3.0

Easy to use can use some upgrades. I feel it could also use an upgraded look to it. Looks really old school.

Pros

Somewhat easy to use. Has mist if the tabs that we need. Easy enough for the officers to use at times.

Cons

Scheduling components. Some options can be a tad confusing when adding in overtime and managing time off.

Review Source

SL

Stephanie L.  
IT Business Analyst  
Government Relations  
Used the software for: 1-2 years

### "HR in Government "

September 29, 2025

5.0

Positive helps with the process of HR and developing a more streamlined process for managers and HR to work together.

Pros

Creating a process workflow has been super easy. It has helped us transition from paper to digital platform.

Cons

The platform is not fully integrated in terms of navigation. Some screens are harder to navigate to without the new format.

Review Source

SF

Sasan F.  
Deputy  
Law Enforcement  
Used the software for: 1-2 years

### "PowerDMS Quality"

September 30, 2025

4.0

Its a good tool that allows our agency to disseminate information quickly. I would like to see an improvement in latency.

Pros

Great for policy management. Creation, review, edits, and signatures. That process is simple and easy to follow.

Cons

Analytics as it regards to exports. The way every report has the same title is not helpful for the occasions where I need it.

Review Source

PP

Paula P.  
Sys Admin  
Law Enforcement  
Used the software for: 2+ years

### "Great product -Power Policy "

October 1, 2025

5.0

this tool enables our users to quickly see current policies and review and sign via a mobile app. also it helps with the accreditation side of things helping us be more organized.

Pros

Ease of use of power policy. great customer service. Allowed our organization to be able organized and have the ability for document storage of our files

Cons

we love all the our abilities to create distribute, track our documents in this document management system

Review Source

NB

Nicole B.  
Police Administrative Supervisor  
Law Enforcement  
Used the software for: 2+ years

### "Great customer support "

September 29, 2025

5.0

I like that we can tag documents and use those tags to find things easier. Having the ability to get answers to questions is appreciated.

Pros

I like PoiwerDMS University and customer support. Any time I have called about an issue the representative is always helpful and attentive.

Cons

Some things aren’t very intuitive and difficult to figure out. With that being said customer support is always helpful.

Review Source

JT

Jamie T.  
Government Anaylst II  
Law Enforcement  
Used the software for: Less than 6 months

### "Encouraged for the future. "

October 1, 2025

5.0

Excited for what is ahead for the product. Also excited to see where our agency will go and be able to accomplish with the product.

Pros

It’s early to understand and able to run easily. We are able to rag and link archive policies to existing policy.

Cons

Would love to be able to compare all current and previously policies at a glance. Want to be able add power recall included with power policy.

Switched from

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

To have all policies and procedures in one location.

Review Source

JD

James D.  
Corporal  
Law Enforcement  
Used the software for: 2+ years

### "Highly Recommend and pleased. "

October 1, 2025

5.0

Very positive and highly recommend for law enforcement agencies to manage their policies. I have used it in two agencies and bought it for a third.

Pros

Ease of use with the system. I also like the reminders for items needing to be completed. There are email reminders to keep the user on task.

Cons

Searching for items can be problematic without close verbiage. I have to refine the searches to find the policy I am looking for.

Review Source

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