# Page 3 | PowerDMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is PowerDMS the right Document Control solution for you? Explore 517 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/121513/PowerDMS/reviews

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PowerDMS

4.7 (517)

[View alternatives](https://www.capterra.com/p/121513/PowerDMS/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of PowerDMS

## Showing most helpful reviews

Showing 51-75 of 517 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JN

John N.  
Senior Policy Coordinator  
Law Enforcement  
Used the software for: 1-2 years

### "options for workflow approvals"

October 1, 2025

5.0

i’ve been learning for a year, i’m a work in progress but i enjoy using it. i will continue to learn more.

Pros

organization & accessibility of policy, procedures. the grouping of previous versions will help researching info.

Cons

the option of sending or attaching multiple documents in one workflow to be signed off for approvals.

Review Source

SR

Susanne R.  
Police  
Law Enforcement  
Used the software for: 1-2 years

### "The ups and downs"

September 29, 2025

4.0

Hard at the beginning great now setting the program up and working with people was horrible but now working with the people who know the product is great

Pros

Moving between products the ability to pull the reports up to see what the person us struggling in mm

Cons

Learning it and setting the product up and getting the user to use it without complaint

Review Source

VR

Verified Reviewer  
Accreditation Manager  
Law Enforcement  
Used the software for: 2+ years

### "PowerDMS 2024"

October 3, 2024

5.0

Master Administrator - have used it for 8 years. Certified Professional. Use it daily as the Accreditation Manager

Pros

Easy to use great organization of all information easy analytics

Cons

Mobile app needs work - would like to be able to approve work flows in app

Review Source

LS

Lisa S.  
Accreditation Manager  
Public Safety  
Used the software for: 2+ years

### "Accredited Agency tool"

September 29, 2025

5.0

It’s Great. I’m using it alone and working to have it implemented department wide for policy management.

Pros

Accreditation Management tool. It helps to keep files organized and accessible. It’s a great tool to work with a team.

Cons

That it doesn’t send emails to our department emails directly. I’d like communication from the PowerDMS platform to our department email for easier flow.

Review Source

JP

Josh P.  
Accreditation Manager  
Law Enforcement  
Used the software for: 2+ years

### "PowerDMS Poole"

October 1, 2024

4.0

So far it has been good and we are getting more products

Pros

Power policy is easy to work. We are building still in power ready and the fto program.

Cons

Setting up workflows has been a struggle for us and there are some issues with workflows and rights that we do not enjoy.

Alternatives considered

[LEFTA](https://www.capterra.com/p/91270/LEFTA/)

Reason for choosing PowerDMS

We are trying to incorporate everything under one umbrella

Review Source

DP

Diana P.  
Police Planning Coordinator  
Law Enforcement  
Used the software for: 2+ years

### "PowerDMS Review"

October 3, 2024

4.0

I can cleanly and easily distribute and track information to my agency. I can’t imagine how difficult accreditation compliance would be within it.

Pros

The system is easy to manage. It offers a lot of flexibility and can be used creatively to meet our needs.

Cons

The system can be a little buggy, especially from the left menu bar. The search feature could be sorted better.

Review Source

Chris R.  
Policy and accred manager  
Law Enforcement  
Used the software for: 2+ years

### "Review of PowerDMS "

October 2, 2024

5.0

Use everyday. Love the product learning curve not too bad. Easy for end user and love public facing doc feature

Pros

Ease of use. Paperless. Great for managing all kinds of docs

Cons

Support. Community is great but easy to use walkthroughs of certain tasks

Review Source

AG

Ashley G.  
Accreditation Manager  
Law Enforcement  
Used the software for: 2+ years

### "Prescott loves PowerDMS"

October 2, 2024

5.0

Positive. products are fairly user friendly and staff is willing to help and are knowledgeable

Pros

The integration of the products makes. The helpfulness of staff during launching of new products.

Cons

Roll out of new features seems slow at times. Last year we were promised of the single sign on and that still hasn't happened at our agency. I've asked several times and keep being told it's coming but it seems to be here and there was no follow up.

Switched from

[T-Macss](https://www.capterra.com/p/10003628/T-Macss/)

We needed something that would grow with us and give us more flexibility and features.

Review Source

JH

Joe H.  
Sergeant  
Law Enforcement  
Used the software for: 2+ years

### "Policy for all"

October 1, 2024

5.0

3 years as a master admin for a state law enforcement agency. It’s a very engaging and transparent product.

Pros

It’s an incredibly intuitive and user friendly platform with a fantastic support service.

Cons

No major cons. Our issues is I wish we could integrate the movement of individuals through PowerDMS groups with our current HR software. But not a con of PowerDMs.

Review Source

JH

Jeff H.  
Chief  
Law Enforcement  
Used the software for: 2+ years

### "Illinois accreditation uses power dms "

October 1, 2024

5.0

Love it, working with the team was easy and accommodated my hours and needs

Pros

Ease of use and accreditation power! Since going exclusively with power dms we have leveled up and gotten tons more agencies accredited and more efficiently.

Cons

Learning power policy, was a challenge for me but your support made it happen

Review Source

DS

Dan S.  
Sergeant  
Law Enforcement  
Used the software for: 2+ years

### "PowerDMS Review"

October 3, 2024

5.0

Enjoying PowerDMS, gettimg info on new producys avaliable to bring back to our agency

Pros

Easy to use, everything our members need is easy to find using the searxh feature

Cons

Sometimes there are to many boxes to check off to do one thing

Review Source

RS

Rebecca S.  
Program Specialist  
Hospital & Health Care  
Used the software for: 1-2 years

### "RSJ Review"

October 1, 2024

4.0

Good! Looking forward to learning more about the products!

Pros

Ease of use especially with accreditation. Still learning about the product and excited to learn more.

Cons

It isn’t always intuitive. I sometimes struggle with how to set up courses.

Review Source

CR

Chet R.  
Compliance Manager  
Public Safety  
Used the software for: 2+ years

### "A great product"

October 1, 2024

5.0

It completely changed the way we handle business. Documents are orderly and approvals are easily scheduled. We also started expanding into other Power products, like Engage, Time and Ready.

Pros

The ability to manage documents easily. I like that the capabilities are continually improving and expanding the integrations.

Cons

There are some QOL things that could improve, such as archiving batches.

Review Source

KB

Kyle B.  
Senior Policy Analyst  
Government Administration  
Used the software for: 2+ years

### "Power DMS platform"

October 1, 2024

4.0

We have been using PowerDMS for approximately 4 or so years. It has helped us keep staff informed. Still doesn’t make people do their step without humans holding them accountable.

Pros

Helps us tremendously with the amount of users and policies we have. Also started using it for accreditation and it has made the whole process smoother.

Cons

There have been a couple of bugs that have popped up. Support has been helpful but it did cause some extra user support needs.

Review Source

BL

Brian L.  
Administrative Lieutenant  
Law Enforcement  
Used the software for: 2+ years

### "Yay! Power DMS"

October 2, 2024

5.0

Very happy with the product and the customer service is wildly above industry standard.

Pros

The usability of the product, the ease of use with features and Customer Service

Cons

The document views (cascading) could really use a hierarchy style upgrade outside of the assignment groups

Review Source

AO

Ayla O.  
HRIS Analyst  
Government Administration  
Used the software for: 2+ years

### "City of Pflugerville"

October 1, 2024

5.0

It’s relatively positive, only gripe is from above

Pros

It’s easy to send over documents and policies in mass to employees

Cons

I wish it was easier to notify people or managers about policies they need to complete. We just completed a handbook revision and it was hard tracking down people to acknowledge the changes

Review Source

KN

Keith N.  
Assistant Deputy Commissioner  
Government Administration  
Used the software for: 2+ years

### "Great product from a great company"

October 3, 2024

4.0

Really great. I love this product and look forward to future enhancements and integrations.

Pros

Audit trail and document lifecycles approval processes.

Cons

I would like a more robust and omnidirectional workflow

Review Source

KS

Karen S.  
Accreditation Coordinator  
Government Relations  
Used the software for: 2+ years

### "Thank you PowerDMS"

October 1, 2024

5.0

Good customer service and easy way to reach someone when you need help

Pros

The easy way to upload proofs and work on my accreditation

Cons

I have to flatten the proofs before uploading to PoweDMS

Review Source

CH

Candace H.  
Support Services Supervisor  
Law Enforcement  
Used the software for: 2+ years

### "Good stuff!"

October 2, 2024

5.0

It is a good system, but it will be even better once it integrates with all of the new power products.

Pros

It is a trident true system for law-enforcement and their accreditation

Cons

It needs to continue to grow and morph to get with technology advancements

Review Source

NS

Nilma S.  
I accreditation officer  
Law Enforcement  
Used the software for: 2+ years

### "Good For the growth"

October 2, 2024

5.0

Good I just feel like I need to learn a little bit more

Pros

Good information for me to take back to my company

Cons

A lot of it was really advanced and we’re not there yet

Review Source

LS

Levon S.  
Accreditation Manager  
Law Enforcement  
Used the software for: 2+ years

### "Powerdms is great! "

October 2, 2024

5.0

I use it everyday. Its been really great!

Pros

Policy workflow and document acknowlegements

Cons

I really like everything about power dms.

Review Source

RS

Robert S.  
Sergeant  
Law Enforcement  
Used the software for: 2+ years

### "PowerDMS Satisfaction"

October 1, 2024

5.0

Very good experience. Brought on PowerReady and PowerTime due to intergration and overall performance.

Pros

Ease of navigation. Dashboard as it pertains to needed certs, etc. Overview of subordinates progress with needed training.

Cons

Lack of employee interaction with policies for familiarization.

Review Source

KB

Karen B.  
Accreditation Manager  
Public Safety  
Used the software for: 2+ years

### "Why wait? Make your decision today!!"

October 2, 2024

4.0

I've been a DMS customer for 13+ years and have been happy with the product the entire time.

Pros

User friendly, versatile, excellent for document organization management.

Cons

Would like to see more examples for folders, files, documents organization

Review Source

DLH

Darla L H.  
Registrar  
Law Enforcement  
Used the software for: Less than 6 months

### "New User Experience "

October 3, 2024

4.0

I’m a fairly new user and still learning. I would like some additional training. I did visit PowerDMS University and that has helped but I don’t feel like it’s everything I need to know.

Pros

It’s easy to navigate and create content. I had no previous experience with PowerDMS and felt like I learned the basics relatively quickly. But I feel there is so much more for me to learn.

Cons

Not being able to update content without having to archive the session first

Review Source

BC

Becky C.  
Lieutenant, AdministrationPublic Information  
Law Enforcement  
Used the software for: 2+ years

### "PowerDMS A Must Have In Accreditation!"

October 1, 2024

5.0

Weve veen using it for years. I look forward to new products from NeoGov

Pros

Ease of use for policy and Accreditation.

Cons

Not beingbabke to fill oit forms within the program.

Review Source

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