# Page 5 | PowerDMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is PowerDMS the right Document Control solution for you? Explore 517 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/121513/PowerDMS/reviews

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PowerDMS

4.7 (517)

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Last updated March 13th, 2026

# Page 5 - Reviews of PowerDMS

## Showing most helpful reviews

Showing 101-125 of 517 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SB

Shirley B.  
Records Manager  
Law Enforcement  
Used the software for: 2+ years

### "Power from KY"

October 2, 2024

5.0

PowerDMS helps our department share and create policies with ease.

Pros

The ease of creating and adding documents.

Cons

The flow procedures can get very confusing.

Review Source

CN

Corinthians N.  
Document control  
Hospital & Health Care  
Used the software for: 2+ years

### "Best system ever"

October 3, 2024

5.0

Leaning new things to take back to my department

Pros

Good information for my agency for me to take back

Cons

Class rooms cold but information is great

Review Source

JJ

Julie J.  
OPSEC Specialist  
Security and Investigations  
Used the software for: 1-2 years

### "PowerDMS for the win!"

October 3, 2024

5.0

Excellent. Easy to use and navigate. Customer service very responsive

Pros

Easy to use and navigate. Many uses for our agency beyond policy control.

Cons

Editing can be confusing for a new user.

Review Source

AH

Anne H.  
Special Agent and Accreditation Manager  
Law Enforcement  
Used the software for: 6-12 months

### "It’s The Best!"

October 2, 2024

4.0

Overall it’s been great! The customer support is always fantastic and I especially enjoy the success community because I can almost always find an answer to my question there.

Pros

The ease of using the system and the integration. I enjoy having PowerStandards and Policy together in one.

Cons

Sometimes it can be hard to find things because they seem hidden.

Review Source

MR

Michelle R.  
Accreditation Specialist  
Law Enforcement  
Used the software for: 2+ years

### "Functionality "

October 2, 2024

5.0

I really enjoy the platform and all the new ideas they bring.

Pros

The functionality of the platform and how they are always updating for the customer.

Cons

Sometimes there are hang ups or errors, on the standards side.

Review Source

MS

Megan S.  
Court Clerk and Accreditation Manager  
Government Administration  
Used the software for: 2+ years

### "PowerDms review"

October 2, 2024

5.0

I enjoy using it and teaching others how to use it

Pros

How organized it keeps everything and all of the functions it offers my agency

Cons

No complaints, I have nothing bad to say about PowerDMS

Review Source

KC

Kendra C.  
Compliance Manager  
Law Enforcement  
Used the software for: 1-2 years

### "My Overview of PowerDMS"

October 1, 2024

4.0

It has been a journey. It has helped me with the daunting task of managing our policies, to include their complete life cycle and historical data. It makes accreditation cycles more organized. The support staff is very friendly, knowledgeable, and helpful.

Pros

The organization of important documents and keeping the historical data.

Cons

The cost. It can pricey for smaller agencies.

Review Source

SO

Summer O.  
Business Analyst  
Law Enforcement  
Used the software for: 2+ years

### "Awesome product!"

October 1, 2024

5.0

Very happy with the product and support!

Pros

PowerDMS is easy to use and provides tremendous efficiencies for our department.

Cons

Lack of collaboration available on documents.

Review Source

TW

Tiesha W.  
Sergeant  
Law Enforcement  
Used the software for: 1-2 years

### "Great assessment management"

October 1, 2024

4.0

Pros

Document organization and helping with assessment management

Cons

System outages. It may be a current issue because ive never had to use it so much before

Review Source

MC

Manuel C.  
Accreditation Manager  
Law Enforcement  
Used the software for: 1-2 years

### "PowerDMS Experience "

October 2, 2024

5.0

Excellent! He’s very easy to use. I’m using it for the accreditation process. Customer service so far has been excellent.

Pros

Quick dissemination of information. Ease of use.

Cons

None so far. Agency just started using it for accreditation and everyone is enjoying it.

Review Source

LH

Lindsey H.  
Chief Program Development  
Government Administration  
Used the software for: 2+ years

### "PowerDMS Great Collaboration Tool"

October 1, 2024

5.0

Very helpful product, great for policy revision.

Pros

I love the collaboration usage of this tool.

Cons

I hate finicky updates and having to assist users.

Review Source

JG

Jennifer G.  
Executive Director  
Public Safety  
Used the software for: 2+ years

### "Love PowerDMS"

October 1, 2024

4.0

Great people. Never met someone that hasn’t been extremely helpful.

Pros

Options to transition from one product to the next.

Cons

Access to community. I am still having access issue getting to the community.

Review Source

AR

Amy R.  
Procedure Development Specialist  
Law Enforcement  
Used the software for: 2+ years

### "Review of PowerDMS"

October 2, 2024

5.0

I’ve had a very good experience with PowerDMS.

Pros

I love that we can track sign off’s of all policies.

Cons

I do not like that you can’t reopen a work flow once closed.

Review Source

KL

Kara L.  
Accreditation Manager  
Public Relations and Communications  
Used the software for: 2+ years

### "Make a recycle bin.."

October 1, 2024

5.0

I love everything about it with the exception of not being able to retrieve deleted items.

Pros

User friendly with attaching items with the exception of not being able to retrieve deleted items.

Cons

If you delete an attachment, you cannot retrieve it again.

Review Source

KJ

Krista J.  
Accreditation Manager  
Law Enforcement  
Used the software for: 2+ years

### "Must have accreditation tool"

October 1, 2024

4.0

Pros

Great way to manage accreditation and navigate through the different standards and attach to bullets.

Cons

Wish there was more flexibility in being able to highlight lines vs block highlights. Searching

Review Source

JV

Jeff V.  
Deputy Director  
Law Enforcement  
Used the software for: 1-2 years

### "Deputy Director"

October 1, 2024

5.0

It has been fantastic in policy management and accreditation

Pros

Ability to coordinate between policies and accrediatation

Cons

While really easy to use once you get used to it. It does take some time to learn all of its capabilities

Review Source

JS

Janet S.  
HR Manager  
Government Administration  
Used the software for: 1-2 years

### "PowerDMS Document System+"

October 1, 2024

4.0

It’s good. I will eventually get used to it.

Pros

Great document system. Easy to drop and drag new forms in the system. I also enjoy setting system reminders to review and update forms annually

Cons

Not so easy to save videos for training.

Review Source

SB

Samantha B.  
CAO  
Government Administration  
Used the software for: 1-2 years

### "Love PowerPolicy"

October 1, 2024

5.0

Love it for the accreditation Management process

Pros

Power Policy and being able to track who has read what.

Cons

The cost is definitely the downside but worth it

Review Source

DQ

Daisy Q.  
Compliance manager  
Government Administration  
Used the software for: 1-2 years

### "Amazing power "

October 1, 2024

5.0

Amazing.. it helped with my accreditation

Pros

Everything. The way you can organize my policies and procedures

Cons

Nothing. Having to highlight everything

Review Source

MS

Megan S.  
Document Control Coordinator II  
Hospital & Health Care  
Used the software for: 1-2 years

### "Best System Ever"

October 3, 2024

5.0

Pros

the system and how easy it is to access.

Cons

making me sign in twice , and sometimes it freezes up .

Review Source

TG

Thomasina G.  
Assistant Watch Commander  
Law Enforcement  
Used the software for: 6-12 months

### "PowerDMS Review"

October 1, 2024

5.0

I have enjoyed using powerdms. I have work in other agencies with other policy management systems and I like this the best.

Pros

How user-friendly powedms is. It makes it easy to help others navigate the system.

Cons

It takes time to understand how to train things like workflowa

Review Source

HMB

H. Michelle B.  
Senior Deputy Town Clerk  
Government Administration  
Used the software for: Less than 6 months

### "PowerDMS to My Rescue"

October 2, 2024

4.0

I am just learning about PowerDMS now and was very apprehensive to change programs, but having seen what it’s capable of now I am excited to get back to the office and use it!

Pros

I love that we can have a public facing side which will help alleviate the amount of records requests

Cons

I am still new and learning it so I don’t know yet what I don’t know

Switched from

[Laserfiche](https://www.capterra.com/p/62196/Laserfiche/)

PD asked us to switch so they could get PowerDMS

Review Source

TH

Timothy H.  
Dir Risk Management  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great Conference"

October 3, 2024

5.0

Pros

Retention of policy and competency review with quizzes.

Cons

Work flow system is too archaic and difficult for proper engagement.

Review Source

TH

Troyanna H.  
Administrative Assistant  
Law Enforcement  
Used the software for: 2+ years

### "Positive and useful "

October 1, 2024

3.0

There are a lot of things all covered under the NeiGov program

Pros

Insite helps with keeping track of applicants and allows information to be saved for future use.

Cons

Switching screens/ vetting section doesn’t allow for implementing state required forms to help our agency

Review Source

MM

Melanie M.  
Operations Supervisor  
Law Enforcement  
Used the software for: 6-12 months

### "Power DMS review"

October 1, 2024

5.0

Great and the customer support is great.

Pros

It is very user friendly and easy to learn for first time user's.

Cons

I have found no cons so far with the system. I have only been working with it for 6 months

Review Source

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