# Page 7 | PowerDMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is PowerDMS the right Document Control solution for you? Explore 517 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/121513/PowerDMS/reviews

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PowerDMS

4.7 (517)

[View alternatives](https://www.capterra.com/p/121513/PowerDMS/alternatives/)

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Last updated March 13th, 2026

# Page 7 - Reviews of PowerDMS

## Showing most helpful reviews

Showing 151-175 of 517 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MJ

Marisol J.  
Sr. Quality and Training Specialist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Review of PowerDMS"

October 2, 2024

4.0

Overall the experience is good. My own comfort with the platform particularly groups is slow in evolving.

Pros

Price point is great, fairly user friendly

Cons

It is to easy to edit published versions of policies.

Review Source

PD

Pam D.  
Deputy Chief  
Law Enforcement  
Used the software for: 6-12 months

### "Learning Power DMS "

October 2, 2024

5.0

I don’t have the system fully functioning yet

Pros

\[sensitive content hidden\] showed me how to operator my system better then I was taught and answered all my questions. He’s an asset to your agency.

Cons

The walking was a lot and Vegas is hard for me to get my agency to pay for.

Review Source

KM

Kari M.  
Detention officer  
Law Enforcement  
Used the software for: Less than 6 months

### "Historical acknowledgments "

October 1, 2024

4.0

Pros

Shows the date and time stamp of acknowledgements. Easier to track.

Cons

Still learning the ins and outs. So im not too familiar with everythinf just yet.

Switched from

[OnBase](https://www.capterra.com/p/62208/OnBase/)

To be used agency wide and to keep better retention

Review Source

SD

Sheila D.  
Deputy town manager  
Government Administration  
Used the software for: Less than 6 months

### "Just getting started"

October 1, 2024

3.0

So far no issues. Have been working thru logistics of transferring data from current system

Pros

Just implementing this for document management and performance evals and policies. Have not used yet.

Cons

Awaiting opportunity to complete the university and user training to get started using the platform

Review Source

MW

Melissa W.  
Assoc Director  
Hospital & Health Care  
Used the software for: 2+ years

### "Great prodict"

October 2, 2024

5.0

Good. Need to use more. Learning to use it more daily.

Pros

Ease of use, uploading sheets, use of tests

Cons

I can’t think of anything at this time.

Review Source

JK

Jeffrey K.  
Administrative  
Law Enforcement  
Used the software for: 1-2 years

### "LOTS OF POSSIBILITIES "

October 2, 2024

5.0

Lots of information to process. Looking forward to putting this plan into action

Pros

Training possibilities for our staff. The management of certifications and documents

Cons

Too much info to process. Needed on site computer

Review Source

BS

Beth S.  
Employee Consultant  
Government Administration  
Used the software for: 1-2 years

### "Great Brand"

October 1, 2024

5.0

Through our recruitment relationships and partners

Pros

Usability and reliability of the products

Cons

Log in process and adaptive nature of the program

Review Source

AK

Amy K.  
Officer  
Law Enforcement  
Used the software for: 1-2 years

### "Workflow review"

October 1, 2024

5.0

Good multi use system once you master it

Pros

Work flows for policy updates - easy to route

Cons

Can be hard to teach workflows bc of the steps

Review Source

JG

Jodie G.  
HR Generalist II  
Government Administration  
Used the software for: 1-2 years

### "I love Policy "

October 2, 2024

5.0

New county wide rollout 1 year ago was smooth

Pros

Workflow function, comparison capability, reporting.

Cons

Notification capabilities sometimes don't meet needs

Review Source

sC

shandrieca C.  
Sergeant  
Law Enforcement  
Used the software for: Less than 6 months

### "Carrion review"

October 1, 2024

5.0

My overall experience has been positive!

Pros

Oh, the incredible possibility of all its systems. It seems that its capable of providing a great platform.

Cons

Nothing so far. I think for beginners it would have been nice to have a better intro.

Switched from

[OnBase](https://www.capterra.com/p/62208/OnBase/)

It was needed due to the access being limited

Review Source

SC

Stacie C.  
HR Director  
Law Enforcement  
Used the software for: Less than 6 months

### "First timer"

October 1, 2024

3.0

Had so.e bumps, but same woth anything rlse new.

Pros

Im still learning and im not really sure

Cons

Doing good so far. I feel like ive learned more about modules offered while at conference than weve been told about

Switched from

[Kananas](https://www.capterra.com/p/151335/Kananas/)

New agency head. It was what he knew and what he wanted implemented

Review Source

SG

Stephanie G.  
Resource management analyst ii  
Public Safety  
Used the software for: 6-12 months

### "Great product "

October 2, 2024

5.0

It has been great! I have no complaints at all. And this conference has been spectacular

Pros

Everything. Great platform. Policy management is a breeze.

Cons

Nothing. Would like to have more online training.

Review Source

HB

Holly B.  
H.R. rep  
Executive Office  
Used the software for: I used a free trial

### "Great product"

October 1, 2024

5.0

Excellent. Tell others they need it too!

Pros

Usability and ease of use. Has everything we need.

Cons

A slight learning curve but easy once you get hang of it.

Review Source

JM

Jose M.  
HR manager  
Government Administration  
Used the software for: Less than 6 months

### "Review of the products neogov has to offer. "

October 2, 2024

5.0

Good, All of the products neogov has to offer are good.

Pros

All of the products neogov has to offer.

Cons

None, All of the products neogov has to offer are great

Review Source

KD

Kristen D.  
Talent Acquisition Diversity Coordinator  
Government Administration  
Used the software for: I used a free trial

### "Talent Acquisition Diversity Coordinator"

October 1, 2024

5.0

It has been really great and looking forward to using more

Pros

I really enjoy the ease of the platform.

Cons

I would have to suggest the connectivity with our processes.

Review Source

SC

Sharon C.  
Hope  
Alternative Medicine  
Used the software for: Less than 6 months

### "Thanks for the event"

October 3, 2024

4.0

Pros

Ease of use for the system is great thanks

Cons

Need more option templates more automation

Review Source

RS

Ronald S.  
Lieutenant  
Law Enforcement  
Used the software for: 2+ years

### "Why I like PowerDMS "

October 18, 2023

5.0

This has been great because the support is amazing

Pros

My life and work are rewarding using PowerDMS

Cons

There is not a reject button in the training workflow that allows corrections

Reason for choosing PowerDMS

cALEA

Review Source

TK

Tony K.  
Inspector  
Law Enforcement  
Used the software for: 2+ years

### "PowerDMS - Success Waiting to Happen!"

February 7, 2017

5.0

For our agency, we have 6 facilities across the country that operate under one police department managed out of Washington DC. It is critical that all the facility police departments operate under one method of operations and control. PowerDMS assists our agency in maintaining consistent best practices across the various geographical locations and gives us the mechanism to evaluate and substantiate each facility is operating correctly under the written directives and standards of the department. The system provides all the required standards necessary to maintain accreditation at my finger tips. This eliminates having to got to other links or even maintaining volumes of paper documents searching for specific standards. The functionality of PowerDMS is incredibly easy. Uploading and highlighting documents necessary for each standard is extremely simple and efficient. PowerDMS allow you to search for specific documents using word search and tags that you can attach to each document. For instance, if I needed to find documents pertaining to training, it is a simple matter of typing in "Training" in the search bar and all relevant documents are listed. PowerDMS has eliminated or significantly reduced, substantial amounts of administrative supplies, such as, paper, files, storage, and postage. It has significantly reduced the number of personnel hours working to maintain accreditation standards. Overall, PowerDMS has saved the agency a lot of money in supplies and personnel costs; money that can be spent elsewhere!!

Pros

The system provides all the required standards necessary to maintain accreditation at my finger tips. This eliminates having to got to other links or even maintaining volumes of paper documents searching for specific standards. The functionality of PowerDMS is incredibly easy. Uploading and highlighting documents necessary for each standard is extremely simple and efficient. PowerDMS allow you to search for specific documents using word search and tags that you can attach to each document. For instance, if I needed to find documents pertaining to training, it is a simple matter of typing in "Training" in the search bar and all relevant documents are listed.

Cons

The highlighting feature would be better served if it had line item by line item or word by word, capability. It currently is some what limited to bulk highlighting. Easier access to training videos so refresher information is more readily available for adding users, setting permissions, etc. Setting permissions is always a daunting task and I usually have to call into customer support for assistance. Giving the user the ability to "backup" the data that is in the system with the ability to restore the data would give the user a little piece of mind of continuity.

Review Source

VR

Verified Reviewer  
Lieutenant  
  
Used the software for: 1-2 years

### "Great web-based software to manage policies, documents, forms, and training. Free mobile app."

October 26, 2017

5.0

This software got us better organized, especially in the area of our policy manual. Prior to discovering PowerDMS, we used a printed policy manual for each officer. When policies were updated or added, copies had to be printed for every officer and they were responsible to remove the old policy from their manual and replace it with the new copy. Nobody every knew if they had the most current version. Same with forms as they seem to constantly change and everyone had their own electronic copy of the forms but are they using the current forms. With PowerDMS, there is only one copy of each policy / form, and it is always the most current, and the old forms are archived. PowerDMS is very user friendly and you can search by simply typing a key word. The search not only looks at the title of the document, but also searches the content of that document which is very beneficial.

Pros

PowerDMS is a very powerful program that saves time. It is easy to search for and find exactly what you are looking for. I would recommend this to any law enforcement agency looking to better manage their policy manual, forms, and track their training. We even use PowerDMS to conduct training in certain areas. They system can be set up to annually send out a reminder that training is needed in a particular area, the user can enroll at their own convenience to take the course. The testing can be scored automatically by the software and the training record logged all without an instructor having to lecture or record anything. The officers love it because they don't have to come in on their time off to take a class, and can complete it while they are on-duty, which also saves the agency in paying overtime. PowerDMS solicits input from users to further improve upon the program.

Review Source

DD

Darlene D.  
Accreditation Manager  
Law Enforcement  
Used the software for: 2+ years

### "User friendly software to save oodles of paper and time!"

March 24, 2021

5.0

Our department is able to eliminate printing copies of every single proof for accreditation. With over 100 standards over a five year period, that's a lot of paper. We have also started using PowerDMS to house many of our training courses, and to track those courses and certificates that officers earn outside of our department, instead of printing everything for employee file folders. It is making it much easier to stay on top of things like CPR training, which expires every 2 years.

Pros

Our favorite uses for PowerDMS are as a document repository and to manage our police department accreditation. As a document repository, it has enabled us to stop printing a huge binder of polices for all new officers. They can read and acknowledge all documents within the system and are able to access them from anywhere via the web. It also streamlines the review process for any forms/general orders by allowing appropriate members of our team to review documents and pass them along within PowerDMS instead of through paper or email. For accreditation, PowerDMS obtains the full book of standards and integrates them into our system so we just have to upload proofs and connect them to each standard. There is even a way to highlight sections within each proof so the accrediting body has an easy time finding the important information in every upload. And the system works with Microsoft Word so if you want to edit a document it is a seamless operation that doesn't require you to download, update, and re-upload.

Cons

For our purposes, we really don't have many dislikes. About the only thing I can think of would be that there's no way to group proofs/attachments for a given standard within an assessment. So if your accreditation period is for five years and you need to submit multiple proofs for each standard for each year, the "attachments" section for a given standard can get pretty cluttered.

Review Source

KL

Kimberly L.  
Captain  
Law Enforcement  
Used the software for: 2+ years

### "Interest in new packages "

October 18, 2023

4.0

A useful tool, in lieu of microfiche

Pros

Document storage and tracking training.

Cons

I really do not have a comment on that because it works well for us

Reason for choosing PowerDMS

I am not sure it was before me

Review Source

ME

Manuel E.  
Tecnic  
Hospital & Health Care  
Used the software for: 2+ years

### "Gran opción"

November 22, 2022

5.0

Muy buena opción para el día a día con grandes funciones para los negocios y empresas

Pros

Sus manejabilidad y su gran aporte a los negocios de fácil uso y manejo muy intuitivo

Cons

Podría tener muchas mas opciones de manejo y automatización

Review Source

Miyoshi B.  
Quality Assurance Officer  
  
Used the software for: 2+ years

### "This software has been GOD SENT as I'm able to training, testing and other activities"

March 19, 2018

5.0

This software has been most beneficial to not only me but to the other employees as they are able to use it while during their professional and personal time.

Pros

What I like most about this software is the "GO GREEN" concept and not having to search the entire department for things. Before encouraging the company to purchase it, it was a nightmare locating employee files, training materials, records, attempting to get employees assembled in one location on one particular day for training. Investing in this software was a great decision as I'm able to better manage employee files, training materials, records, and no longer have worry about assembling employees on a particular date for training.

Cons

Currently I the pros are outweighing the cons, as right now I don't have any to share. I've used this software for 8 years now and it has worked wonders.

Review Source

EL

Erin L.  
Policy Analyst  
Law Enforcement  
Used the software for: 2+ years

### "Great Product "

June 21, 2021

5.0

Pros

This software is easy to use and helps with compliance and accountability. I love the ease of collecting electronic signatures from employees, viewing version history, searching the database, and completing approval workflows. The customer service is top notch and they are always willing to listen to customer ideas for product improvement.

Cons

Sometimes users have trouble finding documents - the search feature could be improved.

Review Source

TS

Tyler S.  
Quality Associate  
Medical Devices  
Used the software for: 6-12 months

### "PowerDMS is WAY more efficient than a paper based document control system. "

October 23, 2017

5.0

Quicker and way more efficient than the "paper" document control system.

Pros

1\. The efficiency. Procedures are getting approved and released quicker than our old (paper document control system). 2. Instead of guessing who's desk the paper ECR is sitting on.. now we can figure out who is slacking and still needs to approve the document by checking out the approval workflow. 3. PowerDMS is very user friendly. 4. When our Sales Reps are traveling they can use the PowerDMS Mobile App to sign off on procedures. 5. The "Review" tab in "Manage Document" comes in handy especially when you have annual procedures that need to be reviewed. 6. Since I am the training coordinator (as well as the Document Control Specialist) I love having the "Reports" option so I can figure out who has completed training/who still needs to complete. 7. In the "Revisions" tab in "Manage Document", I like how you can set a date to have the training (signatures) due by as we have a 30 day policy to complete training.

Cons

1\. When a procedure is released, has all the required approvals and training is required.. associates who have to train to the document can't pull up "Compare to Current Publication." It wouldn't make sense to have that button since the new revision is current but it would be nice to have a "Compare to Last Publication" button. This way the associates would be able to see what was added/revised. I have to manually type in the "Discuss" tab what was changed and sometimes that can take a LONG time. 2. The 20 minute timeout that will log you out if you're away from your computer. I understand why this is in place (for security reasons) but I have received lots of negative feedback on this.

Review Source

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