# Page 8 | PowerDMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is PowerDMS the right Document Control solution for you? Explore 517 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/121513/PowerDMS/reviews --- PowerDMS 4.7 (517) [View alternatives](https://www.capterra.com/p/121513/PowerDMS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of PowerDMS ## Showing most helpful reviews Showing 176-200 of 517 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KB Katie B. Training manager Law Enforcement Used the software for: 2+ years ### "PowerDMS is great for accredited law enforcement " October 18, 2023 5.0 Love it! Makes my job easier Pros Easy to use and easy to teach other admins. Lets our agency house all documents and trainings in one place. Great for auditing and compliance. Cons The only thing I don’t like is the new analytics Reason for choosing PowerDMS Accreditation for CALEA Review Source CH Cheryl H. Training Coordinator Law Enforcement Used the software for: 2+ years ### "PowerDMS really gets you organized!" June 14, 2017 4.0 The benefits gained through using PowerDMS is the ability to store all training documents in one place... no more digging through files to find requested documents. It is also easy to track who has attended training and who hasn't. PowerDMS is great for policy sign-off and being able to see who has sign-off on their policies and when for in-house and litigation purposes. Our agency also uses this system for accreditation tracking and training purposes. Another benefit is the ability to create our own online training courses for employees to complete at their convenience, freeing up time for hands-on training. Pros Ability to track policy sign-offs, training completion, and create reports. I also like being able to upload all of our training documents to each employees' files for ease of finding later. PowerDMS is great for creating training courses, tests & surveys. Cons The inability to add additional tabs for personalized purposes (such as a transfer history tab). The inability to assign rights for who can view the files tab, where we store employees' training documents. The inability for users to have a print button to print their own training certificates (options: PDF, Excel, Word and they don't look great). Currently, a supervisor can print his employees' certificate history, but not their own. The inability for supervisors to be able to enroll their employees in training. Employees must enroll themselves, which doesn't go over well with our agency. Review Source AC Abbey C. Accreditation Manager Law Enforcement Used the software for: 2+ years ### "User experience " October 18, 2023 3.0 Positive Pros I love policy management & tracking changes. I love that all of our policies & historically info is in one location. Cons The success community is difficult to find info unless you have proper wording. Reason for choosing PowerDMS CALEA requires it but we bought the full suite. Review Source Erin C. Administrative Division Manager Used the software for: 2+ years ### "My experience has been excellent thus far. Makes my job managing accreditation exponentially easier" March 19, 2018 5.0 Pros The was document management blends seamlessly into accreditation management is a huge benefit to me. I can easily update my accreditation assessment when policies and forms are revised. The software tells you which documents are used to proof which standards, and when those documents have been revised and need to updated in the accreditation assessment. Cons I really don't have any negatives. The company is extremely open to customer feedback and is continually adding features that I and others have recommended. I have participated in several usability sessions with the development team. They are awesome. Their training and support teams are top notch too! Review Source NL Nancy L. Accreditation Manager Law Enforcement Used the software for: 2+ years ### "Power" October 18, 2023 5.0 Master administrator Pros All features working together for training, tracking, accreditation Cons Mobile app needs help. Will not work anymore for our agency after changing to single sign on Review Source KJ Kourtney J. Accreditation Chief Public Safety Used the software for: 2+ years ### "The best " October 18, 2023 5.0 Pros The accountability that it tracks. I can monitor my commanders timeframe they submit time restraint documents. Cons There is nothing that I least like about powerdms. Review Source VR Verified Reviewer Business Services Director Government Administration Used the software for: 2+ years ### "Great way to easily share documents" August 21, 2018 5.0 Great way to share documents with employees who are out in the field and to reduce hard copies. Pros We use Power DMS to push documents out to employees in our police department. As the majority of those are patrol officers who do not have an office or a desktop computer, but rather work out of their patrol cars and mobile computers, it can be challenging to ensure they receive required documents. This software allows us to push it out to their mobile computers and we can verify that they've received it by requiring their acknowledgement. Cons We really haven't had any problems with this software and would not hesitate to recommend it. We've successfully used for a long time. Review Source DT Dan T. Lieutenant Law Enforcement Used the software for: 2+ years ### "Review" October 18, 2023 5.0 Very experienced at this point. Pros Document management and policy distribution Cons Can be a little difficult to learn at first. Alternatives considered [Lexipol Knowledge Management System (KMS)](https://www.capterra.com/p/171440/Knowledge-Management-System-KMS/) Review Source JC John C. Training Lieutenant Law Enforcement Used the software for: 2+ years ### "Training" October 18, 2023 5.0 Great. Been an Admin for 10 years Pros Ease of use and ability to use it for training and store policy Cons Need better analysis in the analytical areas for better report running Review Source LG Lisa G. Accreditation Manager Law Enforcement Used the software for: 2+ years ### "Power DMS rocks" October 18, 2023 5.0 Love it, have used every module and find it easy to use. Pros Power dms is very easy to use, it's a stable platform and consistent Cons Sometimes takes a little while for customer suggestions to be implemented Review Source CR Crystal R. Accreditation Coordinator Law Enforcement Used the software for: 2+ years ### "Crystal- Accreditation Management " October 18, 2023 5.0 I use the program for accreditation management and its the only program they require Pros The ease of the software and quick help from support! Cons Nonething has been an issue so far. It has been great getting support from powerdms Review Source CE Chiquita E. Staff Sergeant Law Enforcement Used the software for: 2+ years ### "PowerDMS Review Chiquita" October 18, 2023 5.0 Pros It is easily accessible and I love the training courses. Cons It is a good product. I don't have any complaints. Review Source MD Michael D. Lieutenant Law Enforcement Used the software for: 2+ years ### "powerDMS For the Win" October 18, 2023 4.0 Pros Top tier product that totally makes accreditation a breeze and all things law enforcement easier. Cons There would be no instances where I did not like least about it. Review Source SP Shannon P. CALEA Program Administrator Law Enforcement Used the software for: 2+ years ### "PowerDMS" October 18, 2023 3.0 Pros The ability to manage CALEA assessments and policy. It’s user-friendly and the support team makes it a priority to ensure success. Cons There are so many features, it can be challenging to understand all the things the program can do. The system can also be temperamental at times. Review Source VR Verified Reviewer Accreditation Manager Used the software for: 2+ years ### "PowerDMS provides the agency with a multi-faceted tool to track policies, procedures, and training." October 23, 2017 5.0 The greatest benefit to PowerDMS for the agency is associated with the accreditation process. The ability to track policies and procedures while creating electronic assessments saves the agency time and money. Pros PowerDMS is an easy tool to learn. The more that you use the program the better it is. We are now able to successfully track policies, procedures and training in one program which includes the ability to track changes and verify signatures. Cons The timeout aspect for Administrators can be problematic however; this is a minor issue. The second minor issue is that although the training videos provide a lot of information, they can sometimes move too fast. Review Source Marisha S. Administrative Assistant Used the software for: 2+ years ### "PowerDMS makes my life so much easier." November 17, 2017 5.0 This software is beneficial to our company by stream-lining our policy process. The turn-around time from when a policy is written, goes through an approval process, and is sent to staff to review can be as little as one day. Pros The software is great at keeping all of our policies, newsletters, and training organized. It's structured, but there's freedom to really customize it in a way that makes sense to each individual company. It's easy to run reports to see if everyone has signed off on a policy or test. It allows us to prepare for future accreditation surveys well in advance. Cons There is a bit of a learning curve. It takes some time to fully understand how everything fits together. To help with this though, a consultant comes along side you until they feel you understand it enough to be on your own. They also have a lot of resources (webinars, reading material, videos, a chat feature that you can talk with a representative, and more) to help with any questions or problems that may arise. Review Source DZ Denise Z. Training Unit - Office Specialist Law Enforcement Used the software for: 2+ years ### "Review " October 18, 2023 5.0 Pros The accessibility for officers to retrieve their documentation and for them to review General Orders Cons Not having a toggle between user and admin Review Source GM Gaige M. Detective Law Enforcement Used the software for: 1-2 years ### "Review" October 18, 2023 4.0 Over positive. Pros Ease of use and integration for policy and accreditation. I believe in one solution and the benefits of one product being utilized across many aspects of the Department. I look forward to seeing the development of your company in the future. Cons User support. Functionality inside assessments for cataloging multiple years of accreditation compliance. Review Source JB Jessica B. Program Coordinator 3 Law Enforcement Used the software for: 2+ years ### "Can’t live without it!" October 18, 2023 5.0 Overall we love the product! Helps everyone in every function Pros Easy of use and functionality is great. Everything is organized and clean! Cons Some areas need updates with small info to assist in daily functions. Review Source AD Amanda D. FTO Law Enforcement Used the software for: 2+ years ### "Impressive " October 18, 2023 4.0 Pros It is easy storage for imperative training and policy retention Cons None. For what we use it for, it’s very functional Review Source CT Catherine T. Project program manager Law Enforcement Used the software for: 2+ years ### "Policy " October 18, 2023 4.0 Pros Great to use. We store our policies here. Cons Need a bit of time to learn it. Other members are still learning it. Review Source Daniel B. Director of Communications & Info Tech Law Enforcement Used the software for: 2+ years ### "It's Great" July 25, 2019 4.0 Overall, my experience has been excellent. Once a policy is entered, all users are notified via email and the link include brings you directly to the login screen. Pros We have been using PowerDMS for a few years now and it has been slightly better than perfect. It has allowed us to completely streamline policy distribution and get much closer to being paperless. The ability to track when a user has reviewed a policy is excellent. I highly recommend this product to anyone looking for a system to deliver and track policies, memos, etc. Cons As a user, I have nothing negative to say about the software. Review Source NS Nicholas S. Emergency Management Officer II Public Safety Used the software for: 1-2 years ### "WCEMA Review" October 18, 2023 4.0 Pros The UI is rather efficient and finding documents is easy. Cons The assistance we received over the phone has been poor and required me to fix our own problems. Review Source GP Greg P. Undersheriff Law Enforcement Used the software for: 2+ years ### "Rockstars " October 18, 2023 5.0 Outstanding Pros Ease-of-use and customer service. Experience has been fantastic since day one Cons Email options and notification options. More options are needed in this area and user to complain about it all the time. Review Source VR Verified Reviewer Professional Standards Coordinator Used the software for: 2+ years ### "I'm a new user, and the customer support is the best of the best" November 3, 2017 5.0 Ease of managing our standard operating procedures in one database, accessible to all. Pros I like the compartmentalization of components that you can link together to create your own program within a program Cons The lack of immediate help access attached to each component. I appreciate the support offered - which is highly detailed, but accessible help modules at least with a mini-explanation of the specific function would be great. For example. Setting a status date - a mini help file could be attached to the word "status" with an explanation and/or tip Review Source Similar Products Featured