Alpine Software

RedAlert NMX


5 / 5
3 reviews

Who Uses This Software?

Fire Department Management solution for regional dispatch centers with features such as paging, bulletin boards, geographic mapping system, and reporting.


Average Ratings

3 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Contact Alpine Software for pricing details.
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native

Vendor Details

  • Alpine Software
  • www.alpinesoftware.com/

About RedAlert NMX

Fire EMS tool that enables integrated management through NFIRS, Mobile, Property, GIS Mapping, Inspections, Personnel, and Scheduling.


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RedAlert NMX Features

  • Custom Map Views
  • Equipment Tracking
  • Event Calendar
  • Facility Pre-planning Data
  • In-Vehicle Navigation
  • Incident Response Checklists
  • Pictometry Imagery
  • Scheduling
  • Search

RedAlert NMX Reviews


Horrible - not sure how they are still in business. No one calls back - over promise under deliver!

Feb 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

Pros: Software is easy to use. All the modules work together real well. I guess my issue is the customer service - horrible!

Cons: The customer service and support is the worst. If you want something done or added you should plan at least a year out. It may take that long for someone to call you back or actually get the item completed. When you see there booth at any show, just keep walking.

Integration at its best!

May 23, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We absolutely love this. The staff is very helpful. Support number always great very friendly and willing to help and answer questions.

We would never go with any other software. Period.

I recommend this to all my neighboring departments.

Best RMS Software ever!

May 17, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I would never go with any other company for my Fire Department's records and dispatching.