Who Uses This Software?

RMail is trusted by businesses in Insurance, Healthcare, Legal, Financial, Real Estate, B2C, Telecom, Government, and other industries to empower their email and other electronic correspondence.


Average Ratings

20 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $6.99/month/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • RPost
  • www.rpost.com/
  • Founded 1999
  • United States

About RMail

RMail is an all-in-one service extension for powerful email, with simple-to-use open tracking, delivery proof, email encryption, electronic signatures, large file transfers and more. RMail provides a Registered Receipt record for every message sent, certifying delivery, time and content. RMail works with your existing email platform, including Microsoft Outlook and Gmail. Send to anyone using your existing email address. No special software or signups are needed on the recipient end.


RMail Features

  • Archiving & Retention
  • Audit Trail
  • Controls Testing
  • Environmental Compliance
  • FDA Compliance
  • HIPAA Compliance
  • ISO Compliance
  • OSHA Compliance
  • Risk Alerts
  • Sarbanes-Oxley Compliance
  • Version Control
  • Audit Log
  • Authentication
  • Document Overview
  • Mobile Signature
  • Multi-Party Signing
  • Progress Tracking
  • Templates
  • Data Recovery
  • Email Archiving
  • Email Monitoring
  • Queue Manager
  • Response Management
  • Routing
  • Shared Inboxes
  • Signature Management
  • Spam Blocker
  • Whitelisting / Blacklisting
  • Approval Process Control
  • Archiving & Retention
  • Collaboration
  • Document Indexing
  • Drag & Drop
  • Full Text Search
  • Remote Document Access
  • Rules-Based Workflow
  • Text Editing
  • Version Control
  • Budgeting & Forecasting
  • Code Enforcement
  • Compliance Management
  • Fixed Asset Management
  • Inventory Management
  • License Issuance
  • Permit Issuance
  • Purchasing & Receiving
  • Self Service Portal
  • Taxation & Assessment
  • Utility Billing
  • Work Order Management
  • Access Controls
  • Archiving & Retention
  • Collaboration
  • Contract Management
  • Document Assembly
  • Document Indexing
  • Document Tagging
  • Full Text Search
  • Version Control
  • Anti Spam
  • Anti Virus
  • Email Attachment Protection
  • Event Tracking
  • Internet Usage Monitoring
  • Intrusion Detection System
  • IP Protection
  • Spyware Removal
  • Two-Factor Authentication
  • Vulnerability Scanning
  • Web Threat Management
  • Web Traffic Reporting

RMail Reviews Recently Reviewed!

Efficient Way to Track & Show Email Delivery

Oct 12, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Great way to show that email was in fact sent to known addresses when we are needing such for parties that do not have an address, or are refusing to provide such.

Cons: Bit difficult to get parties to understand proof on this and the reports showing such could be better detailed in layout, but the info is great.

A Solid Solution

Sep 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and dependability.

Cons: can't think of any dislikes

Overall: Proof of delivery and proof that our emails have been read is mandatory for email billing of time sensitive hearing results.

Best Ever Seen

Aug 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Very easy to install and use. If you need to send documents with a receipt, you need this software.

Wonderful, Secure E-mail Service

Aug 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use.

Cons: Recipients have difficulty opening encrypted messages (i.e., sometimes encryption does not work as well as it should).

Overall: Staff is responsive to any concerns, and tracking of e-mails works well. Pricing for the year is not bad. Overall, I've had an excellent experience with RMail.

Recommendations to other buyers: None.

Valuable service, great return on investment

Aug 22, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to integrate into our systems and software

Cons: None

Overall: We send legal notices in states where allowed using RPost and have not only seen a great return on investment with the savings in postage but an increase in customer repsonse to those notices when compared to USPS.

Recommendations to other buyers: Keep up to date on states that allow legal notices by email and switch to RPost ASAP.

Proof Beyond a Reasonable Doubt

Aug 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As the title says, it's proof beyond and to the exclusion of every reasonable doubt.

Cons: In sending e-mails you are able to list the client the e-mail is being sent for, but once that case is closed, you cannot remove the client from the list of clients.

Overall: While my word is taken at face value, it's always better to have confirmatory proof that I did as I said. Additionally, RPost/RMail proves that the e-mail was delivered and opened, not just sent.

Email with confidence

Aug 21, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to load, manage and use.

Cons: Some receivers need to 'white lable' the sender, but this is easily dealt with.

Overall: Proof of delivery and encoded transmission is essential for some documents, RPost does this with a couple of clicks. No fuss, easy to use from MS Outlook, good reports of use. As soon as you work with it you have confidence in the product and the dedicated team behind it.

Recommendations to other buyers: It is a product for those sending/receiving important documents and data securely, giving peace of mind and security. The MD/Head of sales is more likely to be interested than the head of IT.

Easy to use, effective and legally acceptable!

Aug 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, effectiveness and affordability.

Cons: Can not think of one.

Overall: I own a self storage facility in PA and have used RPost for several years. PA regulations allow communication with occupants via email if noted in lease. RPost is integrated into our operating software, Sitelink, and facilitates collection activities as well serving legal notification of exercising our lien rights and scheduling auctions to collect past due amounts. It is extremely easy to use in that venue as well as to use it in sending out other emails through Outlook.

Recommendations to other buyers: Great customer support, although I have only had to use twice.

Registered Mail - worth while or not?

Aug 20, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simple effectiveness

Cons: I really haven't come across any negatives. We have been using the system for over two years.

Overall: The capabilities of the service meet all our requirements to evidence despatch of documents to and receipt of those documents by clients. The added facilities are proving increasingly valuable as we learn how best to adopt and adapt them for our business

Recommendations to other buyers: Take care when filing the receipts. The system is great - but better still if you keep a receipt in an easily recoverable file.

Registered Mail - worth while or not?

Aug 20, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Simple effectiveness

Cons: I really haven't come across any negatives. We have been using the system for over two years.

Overall: The capabilities of the service meet all our requirements to evidence despatch of documents to and receipt of those documents by clients. The added facilities are proving increasingly valuable as we learn how best to adopt and adapt them for our business

Recommendations to other buyers: Take care when filing the receipts. The system is great - but better still if you keep a receipt in an easily recoverable file.

Do your homework first, RMail does it all!

Aug 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use and even specify what parts of the email you'd like to encrypt. One bonus feature I was not made aware of is that you can also send large-file (up to 500MB) emails through my RMail account and even have the ability for signing contracts! All of this for a price that is less than half of a competitor that only encrypts the attachment!

Cons: None to list.

Overall: I work in the insurance business and handle PHI/PII. I had been searching for a product that would allow me and my agents to be able to remain compliant but not break the bank! I tried others and found the functionality to be very cumbersome and they would only encrypt the attachment and not the actual email. I met an RPost/RMail representative at a health care symposium and I haven't regretted it one bit!

My experience with RPost

Aug 19, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: 1. Easy to use
2. enough functions to satisfy different business needs.
3. Having addon built into Outlook is so convenient.

Cons: 1. Support time: only limited to east coast time last time i checked. if it has been changed, I apologize. you can cross out this item.
2. sending "registered" email depends on user alone. if user forgot, then whole purpose to have RPost is waste. Need to have backup plan.
3. no mobile apps to associate with outlook (exchange) on mobile devices.

Overall: for such big company and many clients, it seems a little bit less experience to support the company with virtual desktop environment or they forget what kind of platform their clients use. besides that, supports are nice and willing to help. the only draw back is time zone difference. We are based on west coast, we have to work on east coast schedule.

Recommendations to other buyers: though Rpost has partner to work with as backup for those emails should be used as registered, but for the price, i think RPost should find a package which will combine the backup plan and mobile apps for exchange/outlook users for them to keep the email thread going.

Email Security at an Affordable Price

Aug 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Can take one of the pre-programmed easy settings, which enforces encryption and passwords, without the users intervention.

Cons: That I didn't find it years earlier.

Overall: After HIPPA we had to tighten up our thinking about security, particularly email security. Affordable solutions were in short supply if you did not run your own in-house email server- which being small, we did not. After much research, found RMail and tested it in our environment. Worked great!

Recommendations to other buyers: If you are not running a large in-house IT operation or don't have your own email servers (we are hosted, for example), check into RMail.

No Excuses

Aug 19, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: There are several things that I could comment on regarding RMail, but I believe there is one thing that all users have in common. Once it is sent to the recipient, that is the end of it. No one can come back later and say they never got it. This is the real hallmark of the product. it strips recipients of excuses. if it is sent...it is received.; it is just that simple.

Email Encryption for Local Government

Aug 19, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use for both sender and recipient.
Reasonable price.
HIPAA compliant.

Cons: You can't manage your own users, you have to email the company to have users added or removed.

Overall: We were looking for email encryption that would be easy for our employees to use and also be easy for the recipient to use. After testing a few, we decided on RMail.

Recommendations to other buyers: Most of our users use Rmail through Outlook but there is also a web version that can be used by people that don't have Outlook.

RPost usage in insurance agency

Aug 19, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use. Have not had an issue with customers using the E-signature or encryption feature. The verification of delivery has saved us several times in providing proof an email was delivered to a company or client.

Cons: Not integrated in our agency management system. Some issues when sending large files.

Overall: We have been using RPost for several years. The E-signature, verification of delivery and encryption have aided our agency since we are paperless and documentation is a must.

Just what I needed.

Aug 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Encryption is key to privacy.

Cons: n/a

Overall: In today's world of privacy (HIPAA), you can never be too careful in your correspondence. Anytime you can add another layer of protection, you're better off going that extra mile.

RMAIL FOR EMAILS

Aug 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Quick and friendly-user

Cons: Only if I copy the attorney involved with me, the RMAIL counts it as an additional RMAIL. It is okay, but if you don't know this you can use up the amount allocated for the month. On my free trial I used it up by copying the attorney on 5 registered emails. I learned and I wait for the return then I send it to the attorney. :)

Overall: In the few registered emails that I have utilized it has been a very friendly user for me and really easy to get the authentication return.

Recommendations to other buyers: Great Software.

Registered Mail Solution - Easy to Use

Aug 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: For our business needs we made the best choice for both our customers and our users.

Cons: That we didn't start using it sooner.

Overall: We have had a great experience using this product, we have been using it for YEARS. Don't have a lot of Customer Support experience to speak too as we have not needed them. I think this shows how well they have documented their product and the ease of use.

RMail and RPost

Aug 19, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Integration with our Google Apps suite. Instant access to logs and receipts. Deploys easily to team members.

Overall: Feature rich and easily understood. Handles large files easily. The encryption is easy to use and does not cause problems for our clients