# Aptos Retail Merchandising Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Aptos Retail Merchandising the right Retail Management Systems solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/121550/Aptos-Retail-Cloud/reviews --- Aptos Retail Merchandising 3.4 (8) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Aptos Retail Merchandising Ease of use 3.2 Customer Service 3.9 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Manager Used the software for: 1-2 years ### "Aptos was very helpful in helping our business solve POS problems in a timely manner. " April 30, 2018 4.0 Pros They are quick at responding whenever there is a problem. they are good with the customer service and try to help you take care of things as soon as possible. You can virtually call at any time. Cons Sometimes some of the issues that come up can take a little bit long to get taken care of. Also at time the system client facing side can shut down out of nowhere. Review Source VR Verified Reviewer Analyst Market Research Used the software for: Less than 6 months ### "Aptos ONS" April 2, 2023 4.0 Pros Aptos helps users to provide consumers with a wide variety of fulfilment choices across several touchpoints and channels. Retailers can achieve their order fulfilment goals in a multichannel context with a complete microservices- based OMS platform Cons It’s inability to provide customised solutions Review Source DJ Danni J. Office Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Would not recommend" December 13, 2016 3.0 Some of the billing portions of this software are very difficult to use. Plus they have decided to discontinue this product and will no longer be giving support. Review Source LS Luis S. IT Administrator Apparel & Fashion Used the software for: Less than 6 months ### "Aptos SaaS Customer" November 10, 2016 4.0 Their service has been improving but still requires some work. As a Saas customer, they do take care of our stores when it comes with support. Pros \- Saas support Cons \- They fall behind deadlines at times - Company is so big that departments always have a lack of communication with each other Review Source ED Esther D. Used the software for: ### "WMS WORKS GREAT" April 4, 2017 4.0 Implementation was great due to great customer support. They were very open to suggested modifications that help to enhance our performance. Several of our suggestions were added to the baser package. Review Source PV Peter V. VP Retail Used the software for: Less than 6 months ### "I'm not a frigging geek. " October 8, 2016 1.0 I paid someone to import my database into Aptos. Totally unusable. Pros Can't think of a thing Cons Way too complex. Requires paid add in's to do basic stuff. Review Source BZ BoB Z. Retail Used the software for: ### "Epicor Retail Solutions" December 24, 2014 3.5 Pros Ease with which I am able to submit queries. They reply with great celerity. Cons The user interface is not ideal and is sometimes buggy. There are problems that take long to be resolved. Review Source JC John C. Retail Used the software for: ### "Epicor Review" December 29, 2014 3.5 Pros The interface to finacials with auto replication. It's up to date with legislation. Cons The help desk is front end only. The expectation of self-installation is unreasonable. Review Source Similar Products Featured ## Related categories [Retail Management Systems](https://www.capterra.com/retail-management-systems-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.