# FloristWare Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is FloristWare the right Point of Sale solution for you? Explore 40 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/121554/FloristWare/reviews --- FloristWare 4.7 (40) [View alternatives](https://www.capterra.com/p/121554/FloristWare/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of FloristWare Ease of use 4.7 Customer Service 4.8 ## Showing most helpful reviews Showing 1-25 of 40 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Clifford W. Assistant Manager Retail Used the software for: 1-2 years ### "one of the best i have used since i have been in the business" December 13, 2018 4.0 I love this software and its so easy to use Pros what i like most is the ease of use of this system Cons standing orders we have to add each one in individually instead of hitting a button and it prints out every week till you cancel it Review Source Response from FloristWare January 11, 2024 Thank you very much Clifford. Your feedback was appreciated and we added subscription and standing order features that have proven very popular. https://www.floristware.com/features/floral-subscription-standing-order-software SL SHERYL L. owner Retail Used the software for: 2+ years ### "our partner" May 1, 2025 5.0 I have used FloristWare for over 10 years and would recommend the system to any Flower Shop to run their front end/pos management Pros ease of use, great reporting abilities and superior support Cons for all of the years I have worked with the FloristWare system I can not list a Con Review Source Response from FloristWare August 4, 2025 Thank you very much Sheryl. It is an honor to work with you. MJ Melissa J. Regional Director Retail Used the software for: 2+ years ### "Ok option for Florists" September 25, 2018 3.0 Pros Floristware is not proprietary, so you can board with a processor that you like. There are features that are designed specifically for florists, creating special orders and deliveries. Cons Upgrading system can be cumbersome and expensive. Customer service needs results in long waits and call backs that take a while Review Source Response from FloristWare January 11, 2024 Thank you for your feedback Melissa. Sorry that you had to wait for support. We are somewhat unique in offering phone support, and our clients only ever deal with real people (never AI or chatbots) that have at least ten years experience in the retail flower business. We have also added a chat option (manned by real people right here in North America) for people that want faster responses. CL Cory L. Owner/Manager/Designer Retail Used the software for: 2+ years ### "Daily user of Floristware for 4+ years. Excellent experience" May 1, 2017 5.0 Customer service, although not available immediately upon a phone call, is exceptional. Extremely fast and responsive to emails and remote assistance is established easily if necessary. Pros Non proprietary software (FTD or Teleflora). Works with all sorts of hardware set-ups, easy to get started. Cons Multi screen order entry makes order taking difficult at times. Sales reports are sometimes lacking in terms of filtering capabilities. While I love the "Progress Tracker" delivery module of this system, a "Map All" function would be a nice addition. Review Source Response from FloristWare January 11, 2024 Thank you very much Cory. Since you posted this review we have added a floral delivery management mapping/optimization feature that does exactly what you were looking for https://www.floristware.com/features/delivery-management-route-optimization-for-florists Annette H. Owner Used the software for: 2+ years ### "Floristware won me over from the start and hasn't disappointed" July 17, 2015 5.0 Pros Floristware is not only a POS, recording sales transactions and facilitating credit card processing. It's also a complete marketing and reporting system. Reports are dynamic and robust - anything I need to measure, in any time frame, I can get from Floristware. If the hard-coded reports don't do it for me, the report data can be exported to Excel and manipulated there. I can gather informed data on my customers and reach out to them from a position of strength knowing that I can measure their shopping habits with me and contact them in various forms with targeted marketing campaigns. The vendor is superb - friendly, responsive and dedicated to the support of their customers. Floristware is a partner in my business, not just a tool. Cons There is so much Floristware can do, that it takes awhile to learn it all. I've been using the system for over 7 years, and recently learned a few things that I never knew it could do. I know they have reached out with webinars and training sessions, but maybe it's more incumbent on me to seek out more information from their web site. On the other hand, if I want to do something and can't intuitively figure out how it's done, a simple email to Floristware support gives me the answer in short order. Review Source KM Keith M. Owner Design Used the software for: 2+ years ### "Floristware Is Amazing" August 23, 2019 5.0 We love the product and can't say enough good things about Floristware. Pros As a Busy Floral Shop, Floristware helps keep our orders on track. We love the software, ease of use and all the bells and whistles. Cons Would love some automatic pop ups, or print-outs, of standing orders. Review Source Response from FloristWare January 11, 2024 Thank you very much Keith. It's an honor to have you as a client and a pleasure to work with you and your staff. PS We added features for dealing with standing orders and subscriptions that have proven very popular: https://www.floristware.com/features/floral-subscription-standing-order-software VR Verified Reviewer Owner Consumer Goods Used the software for: 2+ years ### "Perfect for small flower shops!" January 10, 2021 5.0 This software has kept our small shop organized. Easy for all employees to know what is happening with each order. Pros As a shop with three employees, this software works great! It allows us to smoothly run the shop and stay organized. We can process cash and carry sales, pick up orders and deliveries with ease. We have not missed a beat while having this system. Little training is needed. Very user friendly. Cons Some of the times, there seems to be too many steps to end a transaction. Review Source RF Ryan F. President Retail Used the software for: 2+ years ### "Our clients are absolutely thrilled" August 14, 2015 5.0 Pros The software itself is easy to use and clearly designed with actual flower shop experience in mind. We have many clients using FloristWare and it has proven to not only be a very popular choice, but users stay with the system a long time and typically become ardent brand advocates. The FloristWare team offers exceptional customer from the initial sales process through setup, training, and ongoing assistance. They are prompt, courteous, and very invested in the success of their clients. Cons There really isn't much to dislike, and the dev team is very responsive to input from customers. Working alongside the FloristWare team (we have many mutual clients) we have been able to quickly and effectively tailor integration solutions to meet the needs of our users. Review Source Annette H. Owner Used the software for: ### "I've used Floristware since I first opened my shop, and have never regretted my decision." March 1, 2016 5.0 Floristware is more than just a POS - it's also a customer service database, a marketing engine and an inventory management system. It doesn't just report our sales; it increases our sales. It does everything I need, and produces every report I want ... and even allows me to export data into a spreadsheet so I can produce reports and graphs on any aspect of my business. It's simple to use, with intuitive features to get up and running in a short amount of time. Like any powerful tool, however, the more you put into it, the more you'll get out of it. To maximize its full power, the user should be long-sighted, and willing to think strategically about their business, so as to create the sales accounts and categories that will best track desired performance measures over the long term. I couldn't be happier with the Floristware POS system. But the icing on the cake is the people who create and support it. Users will always have questions. The Floristware support team is always there to quickly answer questions and assist with any issue. They're the best. Review Source JO Joe O. Pharmacy Technician Retail Used the software for: 1-2 years ### "Use this daily!!" December 17, 2018 5.0 Pros I use this software at a floral shop that i co-own, very easy to use!! Cons Thing i like least is the icons could be a little bigger as they are kinda hard to see sometimes Review Source RC Rodney C. Owner Retail Used the software for: 2+ years ### "Me and My FloristWare POS" July 17, 2015 4.5 Pros Friendly Customer Service and Support of the Retail Florists Cons We need easy methods of teaching clients how to use the POS to they benefit Review Source JL John L. Manager Used the software for: ### "Easy To Use, Great To Work With" March 6, 2016 5.0 We have used FloristWare at our shop for several years. The software is easy to use and the people are great to work with. It is very easy to learn and new employees and seasonal hires are up and running very quickly. The standing order features could be a little more powerful but the people at FloristWare have been very interested in our feedback and are working on the kinds of changes we have talked about. Review Source Response from FloristWare January 11, 2024 Thank you John. Since this was posted we have added subscription and standing order features. https://www.floristware.com/features/floral-subscription-standing-order-software MS Monica S. Sales & Order Taking Used the software for: ### "So Easy To Learn For New Employees" April 2, 2016 5.0 I have worked in a lot of different retail stores and used a lot of different software. The flower business was more complicated than other retail (you are taking orders, not just ringing up sales) but this software was probably the easiest I have used. It also helped me do the job right. I didn't know anything about the flower business, but this software made sure that I took orders properly and didn't make mistakes. And I really didn't need any training. Review Source HF Hannah F. Manager Retail Used the software for: Less than 6 months ### "Great Software - Fantastic Support" September 16, 2015 4.0 Pros The system is relatively easy to use, and the technical support team is incredibly helpful. Cons I have no complaints about the vendor whatsoever. The product is a little clunky to use and could be streamlined in some areas for ease of use. Review Source JC Joan C. Vice President Retail Used the software for: 2+ years ### "Reasonably priced, user friendly, grows with our company" July 20, 2015 5.0 Pros I love the ease of use, all employees have had no problem learning how to use the program. The marketing features like reminder notices and the customer points has been of great value to increasing sales and customers love the reminders and points. The staff at FloristWare has always been terrific to work with from explaining a feature to resolving any issues that have ever arose. The owner is a pleasure to speak with and try to accommodate special request. My favorite part is that I am not stuck with over priced software of computer equipment if I ever change my mind. Cons My least favorite thing about this software is the number of screens that I have to go through when entering a sales. Really is not a big issue but I would much prefer 1 or 2 pages to finalize a sale. Review Source Response from FloristWare January 11, 2024 Thank you for your feedback Joan. Based on comments from you and other clients we made changes so that orders can be entered on a single screen. AK Amra K. Owner Retail Used the software for: 1-2 years ### "Great POS created specifically for florists and floral industry " July 15, 2015 5.0 Pros Very easy order taking process with the ability to instantly email invoice and/or delivery confirmation. Excellent marketing tools. Ability to email wedding quotes. Hot spots and message shortcuts save a lot of time in order taking process. POS keeps the history of customer purchases and their average $$$ spent. The best part: FloristWare is independent software which can be used with any computer (Florists will understand when I say - not required to buy equipment and or credit card processing system) With FloristWare you buy your own equipment in any store or retailer you want, and you use any credit card processor you want. Now, wait for it - you can cancel at any time. Cons Delivery routing module is the only thing missing in this software. Review Source Response from FloristWare January 11, 2024 Thank you Amra. Based on feedback from you and others we added floral delivery management and route optimization features that have proven very popular: https://www.floristware.com/features/delivery-management-route-optimization-for-florists RR Rivers R. Owner Retail Used the software for: 2+ years ### "The best thing since pen and paper!" July 23, 2015 5.0 Pros FloristWare immediately simplified sales tax calculations cut our bookkeeping costs by 75%. It allows all of the customer tracking information we need including historical purchase patterns, customer contact and billing information, and customer preferences. Inventory control and sales reports are generated in an instant and things like staff performance and sales breakdowns are available in every imaginable configuration. FloristWare gave us back our Sundays! Cons A few less steps/screens in the order process would be nice, but FloristWare does have the ability to include multiple orders in one sale which is a great feature. Review Source Response from FloristWare January 11, 2024 Thank you Rivers. Your feedback was very helpful and we made changes to the user interface so that now all order information is on a single screen. mM melissa M. Owner Retail Used the software for: 2+ years ### "long term floristware user" August 5, 2015 4.5 Pros I feel that Floristware is an affordable and reasonable alternative to comparable industry products. It performs reliably, produces great results, and is an incredible value to an independent florist, regardless of size. The ability to expand to other stations as needed, and on demand is a true value. Also the basic requirements and lack of specialty demands for hardware should keep this system on the forefront for independent, value minded florists searching for a great POS. Cons Floristware performs very well and relies on user input, the more you do with your system, the more it does for your shop in the long run. Not a complaint or quality issue, just a required commitment from it's user makes it an even better product. Review Source JL James L. Manager Retail Used the software for: 2+ years ### "FloristWare is an excellent shop management tool!" July 17, 2015 5.0 Pros FloristWare is super easy to use and makes staff training a breeze! It integrates to my website and to wire service networks eliminating the need to retype incoming web and wire orders. It tracks orders from the sale to the design bench all the way to the final point of delivery. It stores customer histories and life events like birthday and anniversaries so we can recapture customers we have already pleased. FloristWare handles wedding and event quotes and payments and incorporates credit card processing and a cash register function all into one! Cons Waiting for version 5 to come out; but it will be out of beta very soon Review Source Response from FloristWare January 11, 2024 James – your feedback was so helpful and made our most recent versions a huge improvement. Thank you. JA Joanna A. Owner Retail Used the software for: 2+ years ### "Floristware review" September 10, 2018 4.0 Floristware makes it easier to take orders from repeat customers saving boat loads of time especially during holidays. It also makes all orders available at your fingertips for easy reference. Pros Floristware saves time and is easy to use even for computer shy people. Cons It's designed for accrual basis accounting only. Review Source RL Rosemary L. CEO Retail Used the software for: 2+ years ### "So happy to use FloristWare " July 21, 2015 4.5 Pros FloristWare allows for easy communication of quotes, invoices and receipts. We know that repeat business often comes from a customer locating an old FloristWare receipt. The folks at FloristWare are responsive to the changing retail landscape and offer great added benefits to their clients like webinars. The service department is excellent and help is a quick call away when we have questions. Cons There is very little I don't like about FloristWare. It does everything I need. New features are continually added to the software, and older features are updated regularly to allow superior customer service from us to our clients. Review Source DG Dodie G. Designer Retail Used the software for: 2+ years ### "Fast, prompt, competitent, respectible and easy to talk to people who help." May 31, 2017 5.0 Pros Once you learn it, it does what it needs to do for us and our shop. We can contact the support team at any time. Review Source PB Patrick B. Sales Associate Retail Used the software for: 1-2 years ### "Overall great product, but can be better." July 21, 2015 3.5 Pros Pretty straight forward, especially for inputting orders. Easy to keep track of orders and deferred and held. Cashout and end of day reports are straightforward and easy to follow. Cons Can be glitchy at times, long orders such as wedding have been lost without the ability to get the information back. Better tracking of already paid, deferred orders would be nice. Less steps for quick cashouts. The loading time between clicks can take centuries sometime. Less clicks and would be great for those busy and quick sales transactions. Keyword searches for orders. Need to be email to email refunds and returns. Review Source MA Mike A. Owner Retail Used the software for: 2+ years ### "Great Product, Great Support" August 5, 2015 5.0 Pros The ability to see average purchases was great. Staff can easily see what a returning customer spends and then recommend similar products. Also ability to set reminders for birthdays and anniversaries was very helpful in making outbound calls. Cons The backup process was originally very slow for us. The computer we were running it on met the min specs but just barely. We changed the computer out and backups became much faster. Review Source TH Timothy H. President Retail Used the software for: 2+ years ### "Floristware software - a GREAT independent POS option for florists " July 16, 2015 4.5 Pros I have worked with this software for years. I have visited dozens of shops running FloristWare and they're all happy with the product, the support and the continual development. Cons What I like least about Floristware is the colors - sometimes red on yellow is tiring on the eyes. Though I believe that is being changed in the latest update. Review Source Response from FloristWare January 11, 2024 Thank you for this Timothy. Yes, the old color scheme was a little much and we changed that in our recent versions. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.