--- title: "PCC Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PCC Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more." source_url: "https://www.capterra.com/p/121609/PCC-Pediatric-Solution/" page_type: "product" language: "en" --- # PCC Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) PCC ## What is PCC? Physician's Computer Company is an independent EHR provider working exclusively to meet the needs of independent pediatricians. Since 1983, PCC has built tools, provided training and support to the independent pediatric practices who seek to improve the health of their patients and improve their bottom lines. Their software aims to be customizable to each user. PCC's commitment to helping pediatricians stay independent is the driving force behind everything they do. ## What is PCC used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Pediatric](https://www.capterra.com/pediatric-software/) Overall rating Based on 21 user reviews Reviews sentiment Positive 90% Neutral 5% Negative 5% Starting price $1 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## PCC alternatives Highest Rated [4.5 (669)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (566)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [3.9 (1,383)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/121609/PCC-Pediatric-Solution/alternatives/) ## FAQs about PCC Overview ### Which roles and teams benefit most from PCC? PCC is most used by pediatricians, physician-owners, and clinical leaders who need efficient charting, billing oversight, and practice-wide visibility. Practice managers, administrators, and front-office teams rely on it to streamline scheduling, onboarding, and daily operations, while rehab and nursing staff use it to coordinate patient documentation and care workflows. Answer based on 21 reviews Overview ### What company size and specific industries is PCC built for? PCC is designed for US-based independent pediatric practices in community settings, including solo pediatricians and group practices with partners. It serves physicians of any experience level, making it a fit for small medical practices focused on pediatrics rather than larger multi-specialty organizations. Features and Usability ### What are the key features of PCC? PCC offers EDI, EMR/EHR, and practice management features, plus appointment scheduling, calendar management, and patient portal access. It also includes charting, clinical notes, treatment planning, e-prescribing, claims management, billing and invoicing, insurance eligibility verification, reporting, and third-party integrations. Getting Started and Support ### What training and onboarding options does PCC offer? PCC provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports face-to-face instruction, live online sessions allow guided remote setup, webinars cover scheduled training topics, and documentation offers written reference material for self-paced review. Answer based on 1 reviews Getting Started and Support ### What customer support options does PCC offer? PCC provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe the support as responsive and very helpful, with staff willing to walk through issues and solve problems quickly, though some note that service is especially valuable when complex practice needs arise. Answer based on 9 reviews ## Features AI summary Based on 4,113 Electronic Medical Records reviews Capterra reviewers point to the following as the top priorities when selecting Electronic Medical Records software: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) PCC supports all three of the features reviewers rate most highly: **HIPAA Compliant**, **Patient Records Management**, and **Charting**. Together, these capabilities help practices protect sensitive patient data, maintain complete and organized medical histories, and document care accurately, allowing teams to manage daily clinical workflows with greater confidence and efficiency. HIPAA Compliant 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Patient Records Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Charting 3.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Medical Billing 2.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider Claims Management 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Clinic Interoperability 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Securely transfer, access, exchange, integrate or use data with different providers or systems PCC 58 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Credit Card Processing: Accept and process credit card transactions - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Payments: Electronically collect payments for goods or services - Email Reminders: Reminders sent via email - EMR/EHR: Create and securely store digital patient records - Growth Charts: Growth charts consist of a series of percentile curves that illustrate the distribution of selected body measurements in children - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Immunization & Allergy Tracking: Manage updates to member's immunization records and track individual allergies - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Inventory Management: Track and manage inventory levels to maintain proper supply - Lab Integration: Receive lab results electronically - Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged - Medical Billing: Manage billing and payments for a healthcare provider - Medical History Records: Records of patients' medical history - Medication Database: Find and verify prescription medications by color, shape or imprint - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Location: Manage and support multiple locations - ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Scheduling: Plan availability and assign specific time slots for tasks and resources - SMS Messaging: Send messages via SMS - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Vaccine Management: Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (21) 4.4 Based on 21 reviews ## Pricing Value for money 4.7 (19) Free Trial Basic $1.00 Value for money 4.7 (19) 4.7 Based on 19 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (21) 4.7 Based on 21 reviews ## User reviews Overall rating 4.7 Based on 21 reviews Filter by rating 5(18) 4(1) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent CF Carla F. Training and Onboarding Administrator Hospital & Health Care ### "Simple but effective" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 September 25, 2025 Overall it is a good product, simple to use and learn. The system is easy to train on and pretty intuitive to learn without too much additional training. Pros The dashboard and alerts are really great. The dashboard is set up and gives you exactly the information you would want in a quick and easy to understand format. Cons The lack of ability to modify the reports as well as the any of the drop down menus. The system is super customizable to the needs of your facility. Switched from [LTC](https://www.capterra.com/p/41270/LTC/) Our pharmacy recommended this product for an electronic MAR Alternatives considered [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) [Relias](https://www.capterra.com/p/179573/Relias/) Reasons for choosing PCC The price point was the lowest, and PCC was the one recommended most by our pharmacy. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VC Venus C. Regional Rehab Director Hospital & Health Care ### "So much easier for a healthcare professional to keep up to date on everything aspect of their patien" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 9, 2023 so much easier for me as a clinician Pros It's user friendly and easy to navigate. Cons Could use a few more filters to make reports more specific Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Front Office Supervisor Hospital & Health Care ### "Putting PCC into Perspective" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 January 12, 2023 The staff is very nice. If they don't know the answer, they will defer to someone on their team that can find out for you. Overall, it is usable, but there is a lot of room for advancement if they want to be one of the more competitive softwares on the market. I have found, in talking to most people who absolutely love this software, that they are either 1. a very small practice or 2. are moving from paper charting to an electronic EMR system. If you are moving from a larger scale EMR system, i.e. Epic, OP, NextGen, Athena, etc., you will feel like you have backtracked significantly. Pros PCC eRx is phenomenal. It is so user-friendly and is great for tracking prescription statuses. It's simple to use and serves its purpose well. Also, the dashboard for displaying analytics and visually seeing where your practice stands is a very useful tool. Their patient portal is user-friendly and easily accessible as well. But aside from those features, there isn't really anything exceptional about this software. Cons I don't like that you cannot multi-task in this system. You can only have one chart open at a time and must complete any notes or tasks before assisting another patient in the office or on the phone. Confirmations are not integrated into appointment details and have to be manually pulled from a report on the 'dark side' of PCC. Which is basically the side of PCC where they still do old school coding from the 90's. There are no tabs, everything is just one big long page, which isn't my favorite. Insurance will validate within the system, but it won't expire the policy if it is inactive. It is the same if a patient's copay changes for the new year, but they have the same insurance. You have to add a whole new insurance and claims address with the updated copay, expire the old policy, and attach the new one. It is just missing a lot of features that are readily available on other platforms and should, in my opinion, be apart of integration. Processes are very manual and become very time consuming when you have high patient volume. They are constantly updating, but they are also very behind other software such as Epic, Athena and Office Practicum. There is no electronic check-in option, and PCC does not support the integrations of myChart or Phreesia for electronic check in and updates. Demographic information must be completed in the portal, saved from the portal, imported into the EMR system, filed, and then manually updated by office staff. It is not a simple process. Switched from [Office Practicum](https://www.capterra.com/p/156932/Office-Practicum/) The practice administrator and owner made the change. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MK Megan K. Director of Rehab; Doctor of Physical Therapy Hospital & Health Care ### "Functional for the SNF setting " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 14, 2022 Your typical EMR software IMO; would be nice if medications were listed out in a separate tab/section as well as time they were given so that therapy dept could see this. Overall, easy software to navigate and use Pros Easy to use/navigate once you are trained on the software. Orders can easily be organized and inputted without any hassle and a variety of different ways depending on preference / need of facility. Cons I wish I could click “back” without it shutting me out of the system. Scheduling feature could be improved so that patient appointments are easier to see. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NS noah S. md Hospital & Health Care ### "Beware of billing functionality" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 24, 2021 Pros Please see issues regarding billing below. Cons The system that PCC uses to bill is a decade behind other options. The billing is done through DOS. Make sure to go through the billing part of the software when considering using PCC. My office trained for months and were up and running, but the billing through DOS was so inefficient that the software was unusable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DV Diane V. Practice administrator Hospital & Health Care ### "Our continous adventure with PCC" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 20, 2020 Excellent Pros ease and accomodating it is for Pediatrics Cons billing in Anita. when posting payments not very user friendly Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SK Seth K. Pediatrician and owner Medical Practice ### "Best in class Pediatric EHR" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2020 Outstanding. So happy I made the change to PCC over 19 years ago. I can’t see working with any other software. Pros Pediatric specific. So easy to use. Frequent updates that make sense and are minimally invasive. Amazing customer support. Accepts lots of input from physicians to know what is needed. Practice management advice is a major plus. Great reporting that allows you to run an efficient and printable practice. Great opportunities to beta test and contribute to development. So easy to customize protocols to assist my workflow instead of hampering my workflow. Cons Sometimes slower to adopt new features, but usually done so that when they are implemented, they are done correctly and with few bugs. Alternatives considered [Office Practicum](https://www.capterra.com/p/156932/Office-Practicum/) Reasons for choosing PCC I liked the way PCC developed their product and how they integrated user input. PCC has also not sold out to venture capital and really takes care of independent practices well. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LA Leigh Ann W. CPNP, Owner Health, Wellness and Fitness ### "A review of our first year with PCC and PANDEMIC HITS" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 15, 2020 PCC has helped us chart better with ease, thus providing more time to spend with patients. Our charts are "cleaner" when sharing with specialists, hospitals, and transferring our patients to other practices. I highly recommend PCC to new owners and I know at first the cost seems overwhelming - but it has really been a positive change for us. We continue to "pay the price" in HEDIS chart audits while using our prior software, that cost in manpower and financially has validated the reason we needed to change. Pros Once we learned basic features of PCC we have been able to improve our charting, reimbursement, patient tracking and recall. During the COVID-19 pandemic the broadcast messaging has been a lifesaver to get the word out to patients. We have adjusted our practice to Telemedicine sick appointments, Well child visits, curbside testing, etc. with ease in PCC. Frequent webinars on improving services are great! The Users Conference was incredible and I so looked forward to attending with staff, but alas, COVID. So your webinars were of great value. Cons There are items that are excellent, but need to be chart wide. There are great detailed Birth History & Social History, but, they are not chart-wide. So they disappear after the first visit. The chart-wide Care Plan had limited "action" selections. and each care-plan has to be manually typed in to be chart-wide. It would save me so much time to be able to select what I want to add to standard care-plans. If I choose a different care plan it is scanned in chart and I have to go to documents on future visits to see. I would also like a stand alone "check in" option for pt's. to check in when they arrive. The "text" option has helped with having people come in to office one room is available for them. But the providers would like to utilize Texting as an option to portal messages when RX sent in for those pt's without email services for pt portal message. We are in an underserved area of S TX and insecure internet continues to be a problem. The "Dark side" of billing was challenging for our Biller to adapt to. She has a Finance degree and really likes reports! We look forward to the improvements being made on this aspect. I hope there will be a "Telemedicine Option to make the calls and chart while in the program soon. Reasons for choosing PCC Customer Service was incredible. I was able to network with PCC users at AAP NCE, numerous phone calls, and training in Vermont in January for S TX people was great! Getting to meet the people behind the phone. Having a software ready to listen to our ideas and suggestions, then help adapt the software to meet our individual needs. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KF Karen F. Physician Owner Medical Practice ### "An entire support staff for your practice and business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 15, 2020 I love PCC and the team because they are always ready to help! I have never worked with a company that is so invested in helping out its customers. I am not charged anything for the support, everything is included. They were immensely responsive to helping out their customers as the trials of Covid hit us with new and unexpected challenges! Pros This company is amazingly responsive to developing new things based on requests from its clients! They have a free Users Conference where all of our "wishes" are recorded and without fail, many of them end up in the updates within the following year! It is easy to use and the reports are fantastic! Cons It is more expensive than some other EHR's but it is about the VALUE of what you get and not the bottom line Alternatives considered [athenaOne](https://www.capterra.com/p/98735/athenaOne/) [Office Practicum](https://www.capterra.com/p/156932/Office-Practicum/) Reasons for choosing PCC I saw quickly as I was investigating EHRs to start out my practice that PCC was going to give me support not just as I was getting started but all along thereafter. It was one of the best decisions that I have made in starting my own practice. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 16, 2020 Glad to hear you enjoy our annual UC! Thanks for your review, Dr. Foti. DS Daniel S. Owner / Partner / Pediatrician Health, Wellness and Fitness ### "Premier Pediatric Electronic Health Record" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 15, 2020 The ROI on this system is phenomenal, I have used the EHR for 9 years but the practice management system for 27. I can't imagine practicing without them. Many of them are like family just as if they were actually in our office. Pros The most import feature of the software is not the software. It is the customer service which is unsurpassed in the industry. It is the responsiveness both to solving problems and rolling out new features on a monthly basis. At the start of the coronavirus pandemic important enhancements such a texting patients from with the EHR were fast tracked and implemented within weeks. Cons I would be hard pressed to think of any missing critical features. There is of course a "wish list" and may of those items are schedule for upcoming releases. Examples would be remote check-in, bi directional state immunization registry access (both coming soon), bi directional labs (have results, want ordering) and having forms filled out online populate the demographic sections. Reasons for choosing PCC Best in class even 28 years ago. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/121609/PCC-Pediatric-Solution/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.