# Opiniator Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Opiniator Software - reviews, pricing plans, popular comparisons to other Survey products and more. Source: https://www.capterra.com/p/121650/Opiniator --- # Opiniator Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Opiniator ## What is Opiniator? Customers feedback - ratings, thoughts and ideas via their cell phone (SMS, Voice and Web - NOT an app!) at the point of experience. Includes integrated analysis and alert management so the business knows how it is performing and can fix any issue, even talk to the customer - BEFORE that customer defects or worse, defects and complains on line. All issues are tracked until completion, so closing the feedback cycle and ensuring operational improvement. ## What is Opiniator used for? [Customer Experience](https://www.capterra.com/customer-experience-software/)[Survey](https://www.capterra.com/survey-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $40 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Opiniator?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.opiniator.com/&name=Opiniator) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Opiniator 4.5 (14) VS. [4.7 (2,876)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price $40 Per User, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (14) Ease Of Use 4.7 (2,852) Value For Money 4.4 (12) Value For Money 4.5 (2,287) Customer Service 4.9 (14) Customer Service 4.5 (2,116) ## Opiniator alternatives [4.7 (260)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.3 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.7 (1,780)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/121650/Opiniator/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Customer Segmentation Process of dividing customers into groups based on common characteristics Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Data Analysis Tools Analyze survey results via statistical testing or crosstabs directly within the software Data Import/Export Import and export data to and from software applications Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Opiniator 21 features Process of dividing customers into groups based on common characteristics Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Analyze survey results via statistical testing or crosstabs directly within the software Import and export data to and from software applications Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Distribute a survey via mobile devices Collect information from multiple sources Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Identify, track, and respond to negative feedback Predict future data based on historical data sets Survey design technique that directs respondents to different questions based on their previous answers Pre-written repository of questions that can be reused within a course or for assessment or interviews Integration of respondents' answers from previous survey questions into subsequent questions or text View and track pertinent metrics to find patterns and gain insights from data Survey popup over a webpage to specific users based on their behavior Skip over or route respondents to different questions based on their previous answers Allow media to be embedded in the question or answer options Create and manage surveys Create and administer polls and surveys Get Advice We can help you find the software with the features you need. Features 4.3 (12) 4.3 Based on 12 reviews ## Pricing Value for money 4.4 (12) Free Trial Basic $40.00 Per User,Per Month Value for money 4.4 (12) 4.4 Based on 12 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (14) 4.9 Based on 14 reviews ## User reviews Overall rating 4.5 Based on 14 reviews Filter by rating 5(8) 4(5) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent SS Sandy S. Human Resources Hospital & Health Care ### "User since 2012" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 20, 2018 Primarily have used Opiniator for satisfaction surveys across multiple locations. Due to the simplicity to use and guidance from Opiniator team with our survey design, we have amazing participation rates! We are getting constructive feedback. Pros Meets the needs of our business: intuitive to use, flexible, continual enhancements, and uses latest technology. Cons Voice activated technology doesn't work as effective as others. This technology hasn't caught up yet. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Chief Operating Officer Hospital & Health Care ### "Opiniator " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 13, 2018 very good experience. Pros I love how customizable it is. They have made a lot of improvements and are always looking for feedback for future improvements. Cons Some of the functions still need improvement. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS AMY S. Executive Director Marketing and Advertising ### "Opiniator Feedback Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 13, 2018 We've had a great experience with Opiniator. The tool is user friendly and we've received excellent customer service and training. Pros Quick and easy way to gather feedback from end users. Nice use of ratings and open ended questions. Cons Previously survey results were sent in a spreadsheet, but now it's more automated and specific to each sales associate and their set of customers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DL Dennis L. Director of Respiratory Services Hospital & Health Care ### "Opiniator is great choice" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 12, 2018 Opiniator was able to customize a survey and the results to meet our needs. a complete pleasure working with the staff and tech support also. Pros The software is very user-friendly. Can obtain very valuable information with minimal technical skills. Cons really, not much to not like. Maybe how individual Surveys are coded. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JA Jesus A. Operations assistant Health, Wellness and Fitness ### "Opiniator " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 12, 2018 Pros Easy to change questions around and also add new ones. Cons Within the last year the site was down a couple times or the link we had was no longer working. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB Donna B. Project Coordinator Management Consulting ### "Medical Practice Patient Survey" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 21, 2017 We used the survey in a medical practice to measure our patient satisfaction scores. Due to the demographic of our patients, we provided a paper version and tablet option to complete the survey. Most patents used the tablet and found the survey very easy to navigate through. The scores were used by the Practice Management to identify areas of training and comp for employees. This was particularly helpful with multiple office locations. Pros Live, real time data Cons Pulling the data we initially experienced some setbacks, this was quickly addressed Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KM Kitra M. ### "Overall OK" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 20, 2017 QR codes are old news and we need better ways to engage guests. It is also confusing how to close the follow up loop and not all employees can have individual access for tracking. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB Darrell B. Roadside Environment State Administrator Transportation/Trucking/Railroad ### "KYTC Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 17, 2017 We have had to tweak some items in our first year of usage. The staff at Opiniator, has been overwhelmingly cooperative to make the program fulfill our needs. Their training for our staff has been most effective. Excellent program concept - we have to make it work to our advantage. Pros It permits us to address issues on a real time basis. Cons The program is no good if our staff do not heed the alerts. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Sarah B. ### "User friendly--high rate of employee response!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 April 14, 2017 Our organization recently completed its first survey using Opinionator. We are in the process of working with our support team to flush out the details of our survey results and create customized reports, but so far the process has been very user friendly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 14, 2017 Sarah. Many thanks for the review. It's a pleasure working with you. CU Crystal U. ### "Rest Area Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 14, 2017 We have used the software for over two years now to analyze the customer satisfaction ratings of our Virginia Safety Rest Areas. The data has helped us identify weaknesses and narrow down specific sites that need improvements in customer service to the traveling public. The Virginia Department of Transportation has been very pleased with the support provided for the software as well. All questions have been answered promptly and precision. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/121650/Opiniator/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)