--- title: "CaseFox Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CaseFox Software - reviews, pricing plans, popular comparisons to other Legal Billing products and more." source_url: "https://www.capterra.com/p/121682/CaseFox/" page_type: "product" language: "en" --- # CaseFox Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CaseFox ## What is CaseFox? CaseFox Legal Billing Software – Streamline Your Law Firm's Finances CaseFox Legal Billing Software simplifies financial workflows for law firms of all sizes. Our platform features LEDES-compliant billing for corporate clients and supports bulk invoice generation to handle multiple clients efficiently. Track time effortlessly with timers or manual entry, then create professional invoices with your firm's branding. Securely accept online payments through our client portal while maintaining compliance with trust (IOLTA) accounting rules. The system automatically tracks case expenses and generates detailed financial reports for better cash flow insights. Designed specifically for legal professionals, our cloud-based solution reduces billing errors and saves time with automated calculations and batch processing. Accessible from any device, CaseFox helps firms streamline invoicing, improve collections, and maintain financial transparency. ## What is CaseFox used for? [Legal Billing](https://www.capterra.com/legal-billing-software/)[Legal Case Management](https://www.capterra.com/legal-case-management-software/)[Trust Accounting](https://www.capterra.com/trust-accounting-software/) Top alternative Featured Overall rating Based on 96 user reviews Reviews sentiment Positive 88% Neutral 6% Negative 6% Starting price $39 Per User, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CaseFox?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.casefox.com&name=CaseFox) ## CaseFox Overview Updated August 2026 AI summary CaseFox offers legal billing and case management capabilities for organizations of all sizes, supporting billing and invoicing, time tracking, and case organization. Designed for businesses needing structured management of legal matters, it integrates client and document management, trust accounting, and workflow tools. CaseFox is accessible across web and mobile platforms, with options for customization and integration. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CaseFox 4.5 (96) VS. [4.7 (1,745)](https://www.capterra.com/p/105428/Clio/reviews/) Starting Price $39 Per User, Per Month Starting Price $49 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (95) Ease Of Use 4.6 (546) Value For Money 4.5 (60) Value For Money 4.5 (485) Customer Service 4.4 (82) Customer Service 4.7 (530) ## CaseFox alternatives [4.6 (807)](https://www.capterra.com/p/115613/MyCase/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.7 (647)](https://www.capterra.com/p/76729/TimeSolv-Legal-Billing/reviews/) Starting price $47.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (158)](https://www.capterra.com/p/144573/CARET-Legal/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.4 (288)](https://www.capterra.com/p/140815/Filevine/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/121682/CaseFox/alternatives/) ## FAQs about CaseFox Overview ### What problems does CaseFox solve? CaseFox solves manual timekeeping, slow invoice preparation, trust-account payment tracking, and disconnected billing workflows by centralizing time entries, case details, batch invoicing, and payment records. Solo attorneys, small law firms, consultants, and remote staff benefit most when they need accurate billable-hour capture, customizable invoices, and easier payment reconciliation. Answer based on 50 reviews Overview ### Which roles and teams benefit most from CaseFox? CaseFox is most used by attorneys, managing partners, firm owners, and legal operations staff who need structured case management, time tracking, and billing in one system. Paralegals and office managers use it to organize matters and documents, while executives and finance staff monitor productivity, invoicing, payments, and firm performance. Answer based on 85 reviews Overview ### What company size and industries is CaseFox built for? CaseFox is built primarily for small businesses, which make up 100% of reviewers, and for legal organizations, with 52% in Law Practice and 38% in Legal Services. It serves solo practitioners to large law firms, as well as accounting firms, consulting CPAs, investigators, psychiatrists, paralegals, and other time-billing professionals. Answer based on 96 reviews Features and Usability ### What are the key features of CaseFox? CaseFox includes core legal practice features like time tracking, billing and invoicing, client management, and matter management. Reviewers also highlight task reminders, trust accounting, and LEDES billing. Differentiating features include batch invoicing, online payments, mobile access, and integrations with QuickBooks, Google Drive, Dropbox, and calendar tools. Answer based on 50 reviews Pricing ### How much does it cost and what fees or limitations are included? CaseFox offers a free SOLO plan for up to 4 cases and 2 users, then PRO starts at $39/user/month billed annually or 45 monthly, with ENTERPRISE at 79 annually or 99 monthly. Reviewers often call it a good value, though some mention limited integrations, uneven support, and time-tracking requests. Answer based on 13 reviews Integrations ### Which third-party tools and platforms does CaseFox integrate with? CaseFox integrates with 10 third-party tools and platforms across document storage, calendars, productivity, payments, and accounting, including Box, Dropbox, Google Calendar, Google Docs, Google Drive, Microsoft 365, Office 365 Document Management, PayPal, QuickBooks Online, and Xero. Answer based on 4 reviews Getting Started and Support ### How easy is it to onboard and train a team on CaseFox? CaseFox is generally quick to onboard for solo, small-firm, and nontechnical users because the interface feels intuitive and easy to learn. Training is available through in-person sessions, live online sessions, documentation, and videos. Admins or teams with specialized workflows may need more setup time, and some reviewers found online training limited. Answer based on 11 reviews Getting Started and Support ### What customer support options does CaseFox offer, and how do users rate the experience? CaseFox offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as quick, helpful, and willing to make fixes or custom changes fast. A few reviewers report frustration with service quality or felt expectations set during signup were not met. Answer based on 27 reviews Features ### What features does CaseFox offer for law firms? CaseFox covers core legal practice needs with case management, time tracking, billing, invoicing, and customization options. Small law firms and solo attorneys often find the feature set broad and affordable, while some users say the interface feels complex at first and certain task or advanced workflow features need improvement. Answer based on 17 reviews ## Features AI summary Based on 1,177 Legal Billing reviews Capterra data shows that buyers of legal billing software rank the following features as their top priorities: - **Billing & Invoicing** (**75%** of reviewers rated this feature as critical) - **Case Management** (**59%**) - **Time Tracking** (**66%**) CaseFox supports all three of the features reviewers value most: **Billing & Invoicing**, **Case Management**, and **Time Tracking**. Together, these capabilities help legal teams manage matters, record billable hours accurately, and handle invoicing more efficiently, allowing firms to improve billing accuracy, stay organized, and keep revenue moving. Case Management 3.4 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Time Tracking 4.0 (10) 30.00% of 10 reviewers that rated this feature as important or highly important Measure and track time including hours worked and paid time off (PTO) Expense Tracking 3.8 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Monitor and record expenses such as purchases or charges incurred Client Management 3.7 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Document Management 2.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Billing & Invoicing 3.6 (10) 50.00% of 10 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers CaseFox 70 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Accrual Accounting: Recognizing income when earned and expenses when incurred regardless of when cash is received or disbursed. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automatic Backup: Data is backed up automatically to prevent data loss - Automatic Billing: Setup and send recurring or automated bills - Billable Items Tracking: Track the list of items required to be billed/invoiced to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Case Notes: Access and track notes regarding case activities and updates within case files - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Conflict Management: Search and check for conflicts of interest or statutes of limitations - Conflict Tracking: Detects conflicts in the latest version when multiple users are editing a file at the same time - Contract/License Management: Track, store, and access client contracts or licenses - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Fields: Customize data fields to support various needs and use cases - Data Import/Export: Import and export data to and from software applications - Docket Management: Manage and maintain a detailed record of information and updates associated with each court case - Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents - Document Capture: Scan, move or upload electronic files within the software's repository - Document Generation: Custom forms to streamline repetitious aspects of a document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Legal Professionals: Specifically designed to address the needs of law firms and legal departments - Full Text Search: Search for specific words or phrases within a document or database - General Ledger: Centralized accounting record which tracks all financial transactions - Indexing: Compile and organize data into specific metrics - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Legal Case Management: Systematic approach to handling legal cases, matters, or projects within a law firm or legal department - Matter Management: Manage and track all matters, contracts, and documents across the day-to-day legal lifecycle. - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Online Payments: Accept and process online payment transactions - Real-Time Data: Receive data and information in real time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Spend Management: Track the amount of money spent on a certain product or with a certain supplier - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Trust Accounting: Manage bookkeeping for client trust accounts - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (68) 4.2 Based on 68 reviews ## Pricing Value for money 4.5 (60) Free Version [View pricing plan details](https://www.capterra.com/p/121682/CaseFox/pricing/) SOLO $0.00 It includes: - Case Management - Document Management - Billing - Timekeeping and Expense Tracking - Client Portal - Client Intake - Productivity Reports PRO $39.00 Per User,Per Month It includes: - 10GB Storage - SMS Timekeeping - Premium Features - Integrations Included - Two-Factor Authentication - Custom Fields - LEDES Billing - Multilingual Bills - Conflict Check - Integrations - Performance Analysis - Live Training & Demo - Data Migration ENTERPRISE $79.00 Per User,Per Month It includes: - Everything in Pro Plan - Standardize online legal client intake - Branding with our white labeling option - Priority support - One complimentary website for your firm - Custom data migration - Membership to CaseFox Consultants - Custom development Value for money 4.5 (60) 4.5 Based on 60 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Google Drive](https://www.capterra.com/p/161425/Drive/)[ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Box](https://www.capterra.com/p/148766/Box/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (82) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (82) 4.4 Based on 82 reviews ## User reviews Overall rating 4.5 Based on 96 reviews Filter by rating 5(70) 4(14) 3(6) 2(2) 1(4) Mentioned topic Sorted by most recent VH Vicki H. Owner Legal Services ### "Simple and Easy to Use " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 2, 2025 Fairly easy to use and self-explanatory. Set up of matters and time entries are very easy, compared to other programs that are overkill of information needed to set up a client or matter. Pros I was searching for an easy way to generate invoices in Ledes format. You provide a built-in system. Cons Probably not as visually fancy as some other programs, but I'm purchasing capability and a pretty design to wow me. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 21, 2026 Thank you, Vicki, for taking the time to share such detailed feedback. We’re happy to hear that you found CaseFox simple, easy to use, and straightforward, especially when it comes to setting up matters and time entries. It’s great to know that our built-in LEDES invoicing met your needs as well. We also appreciate your honest note about the design, and we’re actively working on design improvements to make the experience even better while keeping the focus on functionality and ease of use. Your feedback truly means a lot to us, and we’re always here if you need any support or have suggestions. JC Jesus C. Director Legal Services ### "Incredible Service, Stress-Free Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 3, 2024 My experience has been incredible, and you have taken away my headaches. Pros I love how organized and comprehensive the system is. The client management and billing features are wonderful! Cons You should have various types of intakes on the platform for different cases to avoid modifying the intakes to request information according to the type of case contracted. Also, the interface of the Apple app needs improvement. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 10, 2024 Hello Jesus, Thank you for your feedback! We're glad to hear you love our client management and billing features. We appreciate your suggestions about intake types and the Apple app interface and are working on improvements. SS Shawndrica S. Attorney Law Practice ### "Inexpensive but the old system was much better" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 26, 2024 I am disappointed in the new system and they should go back to the layout of the old system. Pros The cost is what I like the most and ability to track hours. Cons The new system is trash, fonts too big, stuff is hidden, not easily accessible and overall too difficult to navigate and find things. Reasons for choosing CaseFox Price and ease of installation of the system and uploading client information. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 10, 2024 Thank you for your honest feedback, Shawndrica. We’re glad you appreciate our pricing and the ability to track hours. We apologize for any inconvenience caused by the new system layout. We value your input and are continuously working to improve the user experience. Your feedback about the font size and accessibility issues will be taken into consideration for future updates. We appreciate your long-term support and are committed to making CaseFox better for all users. Thank you for sharing your thoughts. RG R Grant C. Attorney Law Practice ### "A month I will never get back" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 March 13, 2024 The stress and frustration associated with an unsynced and unworkable calendar, while deadlines are a daily occurrence cannot be understated Pros There appeared to be at least some genuine effort to resolve the unresolved issues Cons Everything else - you can't work with something if you are not confident in its capabilities Switched from [Clio](https://www.capterra.com/p/105428/Clio/) It was the lesser of two unsatisfactory practice management programs, that I at least have some familiarity with Reasons for choosing CaseFox Because I thought it would sync well with Clio and I though it lessen (not increase) procedural steps in my practice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 10, 2024 Not sure what the issue was. We have been in the business since 2011 and always excelled in customer service and resolutions if we were apprised of issues. CaseFox doesn't sync with Clio, there is no reason for that. In addition to syncing with external calendars, CaseFox also provides its own calendaring including separate reminders starting from a few days prior to the appointments so no deadline is missed. VM Victor M. Managing Partner Law Practice ### "Experience with Case Fox" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 December 21, 2023 More can be done. There is need to make the document management more robust. Secondly the reports available that can be generated is limiting. We need to be able to review upto 3 to 5 years of performance. Pros Time and attendance is great. it is simple to enter time on any matter. Cons Document management does not work in comparison to other systems such as Worldox Switched from [Clio](https://www.capterra.com/p/105428/Clio/) the other product was proving to be more costly due to the number of users we wanted to put on the system Alternatives considered [Clio](https://www.capterra.com/p/105428/Clio/) Reasons for choosing CaseFox the consideration was more around our budget requirement. CaseFox was cheaper than the competing product Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 10, 2024 Thank you for your feedback, Victor. We're glad you find our time and attendance features simple to use. We appreciate your comments on document management and reporting. We're continuously working to improve and will consider your suggestions for future updates. SS stephanie S. attorney Law Practice ### "fantastic software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 8, 2023 really great Pros so far I've navigated on my own and it's fairly intuitive. the end product invoice/bill is extremely professional. I only have one client right now so it doesn't make sense to subscribe to legal billing software for a fee. SO grateful that case fox has a permanent free option for those just starting out with only a client or two. once my client base increases I will be happy to subscribe. thank you for this option! Cons still navigating around. the one issue I've had thus far is editing the time/expenses after "billed" and getting separate invoices that I did not mean to create to print as one invoice. I combined them and it did print together but under separate headings. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 23, 2023 Hey Stephanie, Thank you so much for your review, we are happy that you liked our software. Keeping in mind the hurdles you are facing, we would be happy to offer you a walk-through of all the features. Please email us at simran@casefox.com for scheduling the call. Thank You, Team CaseFox TD Tom D. Business Manager Law Practice ### "Fantastic service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 6, 2022 Pros Anytime I have had a request for help or asked about a report or option, the support staff has been exceptional. They have created special reports for me and "corrected" a couple of items when I accidentally hit an incorrect command Cons My overall experience has been great. They have responded quickly and the reports I have been able to generate help me on a daily basis drive the financial portion of the business Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 28, 2022 Thanks for your valuable feedback, Tom! JD Janice D. Owner Legal Services ### "No Customer Service" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 15, 2022 Horrible Pros After 30 years in practice. Worst Customer Service ever. Cons No help. I was floating out there with thousands of dollars at stake. Reasons for choosing CaseFox Wanted to try it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DN Daniel N. Owner Law Practice ### "Lifesaver Starting a Small/Solo Firm" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 14, 2022 CaseFox has made it possible for me to have a case management software while practicing as a part-time solo. Growing the practice is much slower than if it was my primary job/income. I would be using Word for invoices, Excel for time-keeping, and "Ctrl-F" for conflict checking if I never found CaseFox. Pros CaseFox provides all of the features I would expect in any case management/billing software, only with an amazing price structure that won't be found anywhere else. This makes it possible, and practical, for a small/solo firm just starting up to use the software immediately, become acquainted with it, and allow it to grow with the practice. Cons Like least? This is difficult because I haven't found anything I need that is missing from CaseFox. All of the features/integrations/customization make it feel a bit overwhelming at first glance. Like any software, though, that just takes time to become familiar with it all. The ability to customize the time code list, maybe? I feel like that is probably possible, but I just haven't figured it out yet. Alternatives considered [PracticePanther Legal Software](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/) [8am MyCase](https://www.capterra.com/p/115613/MyCase/) [Rocket Matter](https://www.capterra.com/p/82112/Rocket-Matter/) [Clio](https://www.capterra.com/p/105428/Clio/) Reasons for choosing CaseFox Pricing for a very small, part-time solo practice Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 18, 2022 Hey Daniel, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve our service for everyone. PP Paul P. Attorney Law Practice ### "Worst Customer Service" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 12, 2022 Pros It's cheap. That is about all I can offer. Cons I had a problem recently. The response from CaseFox was: "Do you even know how to use a computer?" And it escalated from there. I called to request to speak to someone. Nothing. Seriously, I hope you were hacked because you should be embarrased. Shame. On. You. Casefox. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 18, 2022 Hi Paul, We're sorry to hear about your experience and that our support team didn't meet the level of service we strive for. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every CaseFox user. We want the opportunity to rectify this situation and help make it right for you. There have been some support issues going on which lead to this. We highly apologize for this and are trying our best to help you in the future with utmost transparency and respect, which we believe in. Best, CaseFox Team [View all Reviews](https://www.capterra.com/p/121682/CaseFox/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [LEAP vs CaseFox](https://www.capterra.com/compare/121682-147413/CaseFox-vs-LEAP)[Clio vs CaseFox](https://www.capterra.com/compare/105428-121682/Clio-vs-CaseFox) [8am MyCase vs CaseFox](https://www.capterra.com/compare/115613-121682/MyCase-vs-CaseFox)