Hootsuite Media

Hootsuite

4.5 / 5 658 reviews

Who Uses This Software?

Focused on SMB and Enterprise, Hootsuite is the most widely used platform for managing social media, loved by over 16 million people around the globe and trusted by more than 800 of the Fortune 1000.


Average Ratings

658 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $19.99/month
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Hootsuite Media
  • www.hootsuite.com
  • Founded 2008
  • Canada

About Hootsuite

Hootsuite is the world's most widely used social media management platform with over 16 million users worldwide. It is designed for organizations to execute social media strategies across multiple social media networks, including Facebook, Instagram, Twitter, Linkedin, Pinterest and YouTube. Teams can collaborate within a secure environment across all devices and departments to manage social media profiles, engage with customers, and generate revenue.


Hootsuite Features

  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Campaign Management
  • Customer Review Platform
  • Gamification
  • Response Management
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring
  • Automated Publishing
  • Brand Tracking
  • Content Management
  • Customer Engagement
  • Multi-Account Management
  • Multi-User Collaboration
  • Post Scheduling
  • Reporting/Analytics
  • Social Media Monitoring
  • Analytics
  • Automated Publishing
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Targeting
  • Keyword Filtering
  • Multi-Account Management
  • Posts Scheduling
  • Audience Segmentation
  • Competitive Analysis
  • Configurable Alerts
  • Customer Engagement
  • Dashboard
  • Impact Scoring
  • Influencer Tracking
  • Reputation Management
  • Sentiment Analysis
  • Trend Tracking

Hootsuite Reviews Recently Reviewed!


Capterra-loader

Using this to manage multiple social media accounts

May 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the idea of managing all my social accounts from one dashboard with options to create drafts and schedule posts.
Very helpful!

Cons: We had issues with Facebook pictures quality uploads. the free account is very low with features and the enterprise solution is very expensive. Shortening url is a great feature but we found out that it doesn't work well.

Capterra-loader

Good for managing multiple social network accounts

May 17, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: - Scheduling post to multiple social platforms is great.
- Easy to follow up on conversations and engage
- Analytics data very useful to evaluate success of social media campaigns

Cons: Sometimes a profile gets disconnected and you need to connect back quite often. If you need some more functionality on reports and specific data, it can become quite expensive.

Overall: Saving time to post on multiple social media platforms

A great tool to social network programming

May 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Is very useful to schedule and programming everything relate with the social networks environment , we strongly recommend it

Cons: We are facing some bugs when is used the auto schedule post, the consequence is that take additional time that we can reduce it

I use hootsuite on a daily basis to schedule 15+ social media posts a month

May 16, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that hootsuite is inexpensive compared to some of their competitors. I also like the feature that allows you to shorten links within a social media post.

Cons: Compared to sprout social (which I used in the past) Hootsuite's analytics are not as comprehensive.

Not worth it

May 16, 2018
3/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money

Pros: Obviously, I like the idea of controlling all of your social media accounts from one location. The idea is very good.

Cons: I think it was disappointing that you had to pay to utilize this feature. I understand generating revenue for use of the product, but I think there are better ways, such as advertisements.

It¿s does the job but...

May 15, 2018
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Hoot suite does the job of helping you post across multiple social platforms. The ability to schedule and automate post is Hootsuites strong point.

Cons: The down side to HootSuite is cost and functionality. The learning curve and ease of set up is cumbersome and limiting.

Great product for Social Media Management

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We use this to manage all of social media accounts but more than that I love the analytics provided

Cons: I wishc certain reports can with the lesser plans.

Pretty good consolidated social media manager

May 15, 2018
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Pros: There are a good # of features and ability to create different teams. The desktop layout is nice as it can give you 1 all-encompassing view.

Cons: The interface is a bit dated and could use some streamlining. I would consider it a pretty expensive option given the increase in competitors.

Near-perfect solution for multi-platform social media marketing(Great for eCommerce)

May 15, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: -Very robust and allows for integration of many platforms
-Scheduled posts are very convenient and help drive automation
-Inexpensive for the services rendered

Cons: -Alerts and notifications are quite poor without daily summary or reporting of outcomes
-Poor customer support
-Can be better in ensuring scheduled content is compatible with all mediums for posting

Overall: Great software for optimization social media, integrating many tools. Helps to drive communication with customers and with fans. Automation is crucial to saving time cross-platform.

Capterra-loader

Allows users to post similar content to multiple social media platforms seamlessly.

May 15, 2018
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The software saves time and can help execute a social media marketing campaign much easier than scheduling individual posts among different platforms. The software also allows easy editing once posts are scheduled to account for edits within the content.

Cons: The user interface is the only real con for this software. It functions appropriately, but it is not designed that well overall. The interface looks closer to something created from the early 2000s inspired by Excel spreadsheets, than the top social media posting platform of 2018. It can be confusing, but once established, the software is easy to use.

A perfect social media management tool.

May 15, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The dashboard is pretty clean. They have added everything else to a slide-out menu to avoid distraction.

Cons: They offer a lot of extras, so you need to keep a tab on the costs because they add up very quickly.

Capterra-loader

Great tool for agencies managing multiple clients

May 14, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Benefits of Hootsuite for agencies:
1. Super easy to manage multiple networks for multiple clients, and all in one or two clicks once you've completed set-up
2. Easy to collaborate, which is key for agency happiness; you can assign tasks and monitor the progress of those assignments
3. Viewing scheduled content for single accounts or multiple accounts is possible, even across clients, which is a big plus
4. They do have a content approval process that you can set up at their highest level which is pretty good, not the best out there, but more than most other management platforms offer
5. They have a LOT of plug-ins for their platform, which is awesome, including Slack, Wordpress and several other big ones that agencies might use or find helpful
6. They stay ahead of opportunities and have the first collaborations with the key social networks, like Instagram publishing, they were the first there

Cons: On the negative side:
1. You can only have like 7 streams in each tab, which seems like a lot, but it's not enough. I feel like there should not be a limit within each tab
2. They are expensive, in my opinion; they do compare with Sprout Social and some others, but I think they are all on the pricey side
3. Not their fault, but you now have to go direct to IG and FB for some things like checking private messages or for IG even commenting on others content is no longer available; this makes paying the higher price less desirable because now you are having to go back to managing the channels directly AND managing them via Hootsuite

With Hootsuite, I am saving a lot of time managing my SM profiles!

May 14, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Incredibly easy to use, Hootsuite makes managing your SM profiles incredibly easy. It makes updating post incredibly easy, in a way using just the apps never does. I like the schedule feature, it makes it so much easier to update my followers!

Cons: The UI is just a touch clunky, but it seems to be pretty bad on the actual mobile app. The facebook tabs don't have the true functionality of the twitter tabs

Hootsuite is a useful tool to manageposts in differents social media apps

May 14, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's practice because you can administrate differents social networking sites at the same time. You can manage content and schedule posts in differents apps at the differents time

Cons: Is not free, you have to pay to use Hootsuite full mood. There are apps like Instagram that doesn't post with Hootsuite. You have to post manually

Overall: I could administrate my time and reduce my laboral hours using this app. It's useful and practice to administrate social netwotking sites in a better way

Capterra-loader

The only platform we use to manage our clients' social media!

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software allows us to keep all of our clients' social media accounts and content organized, while allowing us to monitor notifications in one place without having to login to each account separately.

Cons: We boost our clients' Facebook posts, which makes Hootsuite a bit useless. If they could make a way to boost through Hootsuite, this app might be perfect.

Great product, comparable to Buffer and IFTT

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Hootsuite helps manage social media posting across the board, and it does exactly what it's supposed to.

Cons: The layout of Hootsuite wasn't my favourite thing, which is why I went with another competitor in the end. Works for some, not for others, to each their own.

Simple easy to use social media management/marketing tool

May 14, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Whether it's managing different platforms or different accounts on the same platform, Hootsuite is a great option. Easy to use. Simple. Great features.

Cons: I don't believe it supports every social media platform. For example LinkedIn. I also think it should be more affordable.

Hoot suite allows you to post on multiple social media platforms

May 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: The easiness using this software speaks for itself. Nothing is missed and you don't have to have the hassle of retyping the information too.

Cons: Instagram seems to give me some issues when posting. I do wish it was free because I feel like now that FB and Instagram allow you to now post for free, it's essentially the same thing, but now I'm paying money to do it.

Hootsuite makes it easy to manage more complicated publishing plans

May 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Hootsuite is a very efficient product. It's easy to learn how to use it and get things set up according to what you need to see from social media. Hootsuite Pro allows us to become the central point of contact for the social networking accounts of our customers. A great calendar feature where you can see all your messages posted on the calendar, not just a list or a weekly view. This helps in conducting deeper campaigns.

Cons: An obsolete interface on the website. It needs to be updated to a more modern kind. It is obsolete, and it becomes boring to look at it. I wish there possible to automatically publish in Instagram, even though I know that this is indeed a problem for all services.

Great Easy to Use.

May 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to post to our favorite social media channels within one place. Can post to our page and to our staff group.

Cons: Personally, I have not encountered any cons. The price is right for the size of our operation. Its free for up to 3 accounts the last time I checked.

Overall: Keeping my followers informed.

So easy to cross post on multiple social media accounts

May 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's so easy to post to multiple social media accounts with Hootsuite. I can see at a glance what I have scheduled for each account, what I have posted (from all sources) to that account, as well as my home feed for each account.

Cons: Although it's not Hootsuite's fault, I don't find it useful for Facebook. Facebook doesn't show business posts to very many of a pages followers to begin, with but they show a post to even fewer people when it's posted through a third party like Hootsuite.

Great application for managing everything in a place but is cluttered with everything

May 12, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The strong point could be, it handles every social platform I use in a place ie. LinkedIn, Facebook, Twitter, etc.

Cons: The strongest point of the platform is being the weak point. The UI/UX for the platform is cluttered making it so confusing sometimes and difficult to learn.

Hootsuite helps us post scheduled posts to our Facebook Page

May 11, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I really like that we have a third party that partners with Hootsuite to post scheduled things on our Facebook page. It works really well and posts as often as we like it to.

Cons: Sometimes Facebook does not like that Hootsuite posts so much. It seems like spam to Facebook, but it really isn't. I think they are working this out now though.

Overall: Great, easy to use Facebook automated posts.

Great tool for sydication blog posts with just a few clicks.

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've used this app for years to publish my blog posts in multiple social media sources. Really easy to set up. You can even set it up to publish at a certain time.

Cons: What is there not to like? I have not one issue with the software. It's free and I appreciate the help.

Capterra-loader

good tool for programming and managing social networks

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It allows programming all the content created for the company's social networks, as well as managing several RRSS simultaneously.

Allows you to upload photos and videos and has the same character limit of the social network, is friendly and easy to use

Cons: Its paid version allows unlimited programming according to the bread that is purchased, but the public version only allows programming a maximum of 30 messages after some updates.

In its free version it does not generate reports or metrics of the accounts associated with the tools and in some cases it gives an error in the sending of the messages

Overall: 100% recommended if you work in the world of social media

Capterra-loader

HootSuite takes the pain out of regular posting

May 10, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: HootSuite has saved me quite some time in having to routinely (and manually) post throughout the day and week. HootSuite is fantastic for any employee who will be taking a vacation and needs to continue posting on social media.

Cons: My main issue is that I've had some issues with my post times changing if I'm in a different time zone, so they'd go out 1 or 2 hours earlier than I wanted. But I got this fixed with minimal effort.

Overall: If you want to save your sanity from the social media hustle, use HootSuite to simplify and improve your social media posting processes.

Capterra-loader

Such an amazing tool.

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This toolbis amazing for managing multiple social media accounts and allows me to schedule posts for my massage business as well as my band a month in advance. Which allows me more time to focus on other factors of my business.

Cons: The only thing that takes some time is still having to log in and add the scheduled post via Instagram, but not a major issue.

Capterra-loader

The best for social networks

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best is the option to shorten links which is ideal for sharing on social networks because, due to the limitation of characters we must try to optimize our message.

Cons: A point against the HootSuite shortener is when uploading an image to Twitter since it is shortened and does not open by default.

For all things social, you need Hootsuite

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Overall Hootsuite is a fantastic tool.

Pros: Whats not to love? Hootsuite takes one social post, and blasts it to very page you can think of, saving tons of time!

Cons: Hootsuite could offer more options as how to slightly alter a post for different avenues of social, as some things work better than others depending on where you are posting.

A Social Expert

May 10, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: I would recomend the free version, but don¿t bother paying for the upgrade.

Pros: Hootsuite offers a convenient way to find syndicate content as well as schedule and publish social media posts.

Cons: The tool is clunky (at best). It¿s very difficult to schedule posts, even with the bulk scheduling `tool¿. Analytics are also useless unless you pay a significant amount of money on `upgrades¿.

great free option tool

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: we use the free version of this, but have just upgraded one step above, and it's a great tool to use to manage all sorts of social media platforms

Cons: it's not the easiest tool to navigate at times, and it's hard to explain to a new user who isn't already familiar with social media tools in general

Capterra-loader

Pleasant experience.

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's extremely easy to interact, communicate and to edit. I found this extremely helpful for my day to day work experience. It's easy to learn and pick up quickly.

Cons: As someone who used this software almost every day of their internship, I don't have any cons to contribute to this review.

Capterra-loader

With Hootsuite I have the best platform to manage all my accounts in social networks.

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like the most about Hootsuite software is the possibility of saving time, managing the different social networks that I use from the same platform. At the same time, the function of automating the posting of messages at different times of the day allows me to be active 24 hours a day without the need of having my smart phone in my hand. It is a great work tool.

Cons: I think that Hootsuite is more directed to the social network Twitter than to Facebook when interacting with users. That subtracts a little the ability to interact in real time. With Twitter I can post and give RT automatically. With Facebook I can not program answers to my users.

Overall: Thanks to Hootsuite, the number of followers that I have in the social networks that I manage has risen like foam. What allows the impact of a social network account among the audience is the ability to keep it always active. Sometimes, due to the dynamics of my work, it lasted hours without publishing, since it was difficult for me to access my account from my smartphone due to time constraints. Today I have someone to do it for me.

Beneficial To Cross Post on Multiple Social Media Platforms

May 09, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I appreciate being able crosspost on all of my social media platforms with ease without the headache of logging into each account separately.

Cons: It was a little difficult to get the hang of the program at first but it got easier after trying it out for a bit.

Great platform for managing your social media!

May 09, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: As an agent this is one of my go to softwares. The ability to schedule posts and create campaigns across multiple social medias is the main reason why I love the platform.

Cons: The interface can get extremely confusing for new users. It took me a long time to get comfortable with the user interface.

Hootsuite offers me a good way to monitor all of my social media accounts from one platform.

May 09, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: We had a sudden growth and found we were having difficulty keeping track of and managing all of our social media accounts. One of the pro's for me is being able to schedule out future post for specific dates and times. I can pick and choose which accounts to post to, or post to all of them at once. The software has robust analytics that allow me to track performance of my post and add's a lot to the value of the software.

Cons: add on fees to get access to certain functionality of the software, for example being able to view my analytics but having to pay more if I want to download reports. The user interface seems a little clunky to me, but once you get used to the feel of it I guess it's fine.

Hootsuite is something to be thankful about.

May 09, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It helps you to have your accounts organized and that's something to be thankful about. I've used it to have my posts organized automatically and it has saved me a lot of time.

Cons: Haven't used it too much yet, so I haven't been able to find something I don't like, actually. So far, so good.

Capterra-loader

excellent for marketing in social networks.

May 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is a software that is very easy to use and is useful all the time. I make many publications in real time on various social media platforms and before that I would have to have more than 5 tabs open to access each social media account. It is extremely functional, efficient and changed the way I viewed social networks, so my point of view is much more focused on my own organization and its objectives. Scheduling publications in advance is a great time saver. The report panels are fantastic to show customers the value of the social. I also love the functions to track a hashtag in a separate transmission , Another opinion that I like about the Hootsuite software is an accurate team of reports and analysis and fast customer support.

Cons: Programming my first social publications as the first time counter became instantly difficult because I did not have the opportunity to do any kind of tutorial. The initial stages were really just me guessing how to program things.

Overall: With Hootsuite, we can program it and not have to worry about it being published in a timely manner. It is also great to re-analyze the analyzes over time to see what types of content and what times of day work best for our company and the commitment of our audience.

Capterra-loader

Content creation and publishing is fun and easy!

May 09, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything one need for publishing the top quality content is there: streams for the inspiration, repost when you just love something, find the popular tags and headlines, schedule content, shorten links, track the results.
It is free for limited use.

Cons: Hootsuite is very complicated to start working with, especially the part with setting up mobile devices and application.
UI is not very intuitive. Sometimes it just doesn't work correctly during creation of links, or scheduling content.
Paid version is needed for more freedom.

Overall: Great tool if you want to create some advanced content publishing on multiple social media. Love it!

A great way to track your mentions and schedule posts

May 09, 2018
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I love Hootsuite for managing various Twitter accounts. I manage 6 different accounts and Hootsuite is the perfect way to tab through all of my accounts, and to track hashtags, users, etc. It's an easy system to be able to see your followers' posts and for you to see a snapshot of your account. The emailed reports are extremely useful to track your reach as well!

Cons: The Facebook "tabs" are a little less functional and easy to use than the Twitter tabs. I would suggest just using for your Twitter accounts.

Post content to social media in an organized way.

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that I can schedule my posts ahead of time so I don't need to think about it. I can just plan out my posts for the week.

Cons: I don't like that I can't approve some posts before they automatically post on my social media platform. On some platforms I can like Instagram, but not Facebook.

Capterra-loader

Good solid product!

May 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Great features offered at every price point. There's even a free option that lets you link four accounts to monitor.

Cons: The phone app has some to be less easy to use than the actual computer version. It's difficult to post on instagram.

Helps plan out social media posts

May 08, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: I like that you can schedule your posts as far out as needed. You can link all of your social media accounts under one account and watch what is posted and when. You are also able to control other employees accounts and see what they are posting. It helps you keep up with all the analytics and engagement on social media.

Cons: You can't add linked in on hootsuite so you have to always remember to open linked in and manually do it. The logos can be a bit confusing and you have to double check what social media account you are posting to. The layout could use a little make over as well.

It's very easy to schedule contents across all social media platforms that I handle.

May 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like it that aside from scheduling, I can also monitor the feed of the platforms that I'm handling. The feeds can be displayed alongside each other. It's good for overseeing multiple platforms.

Cons: I only get to use 3 platforms for the free version. I wish it could get to 5 so I can see the full features of it before I decide to buy.

Overall: The scheduling of contents is easy and I also get to see and monitor the feeds easily by using this tool.

No more working at night!

May 07, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: When your market is on an opposite timezone, this is the solution for posting on all of your social media accounts scheduled and in one go. No more getting up at night to post and hit your target market on the opposite side of the world. You can also schedule your posts for an entire week, sit back and just watch your babies fly! This is a must for digital nomads who use social media as a channel to reach out to customers or develop a brand.

Cons: Like any software, it takes quite a bit of getting used to at first. I'm not super tech savvy, but I still got the hang of it.

Overall: Convenience of scheduling multiple posts spread out in a timeline

Manage all of your social media from one app

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is great for our business as we can post to social media from one place and get our content out.

Cons: Wish you could do a little bit more as far as integrations go but it does a great job for what it does do.

Great product, easy to use and easy to learn. would definitely recommend.

May 07, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: ability to post to multiple sources at once. allows me more time to spend on other things. eliminates hassle of having to our multiple sources to simply post the same things. easy to learn and use.

Cons: having to pay to get more features. would like to ability to track things without having to link to a blog. would also be nice to have more features for the free version. however, understandable that you have to pay for more features at some point.

hootsuite is a great marketing tool.

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: My favorite feature about hootsuite is the ability to schedule and manage posts for multiple social media pages.

Cons: I haven't come across any issues with hootsuite yet. It is functioning as I expected it to. So no complaints so far.

Useful, but can be a bit slow

May 07, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: Nice and easy layout, and can integrate most of your social accounts together. The timed posts are good as well, to delay a post to a future time (e.g. during the weekend when the office isn't staffed)

Cons: It can be rather slow to load and reply to tweets, which does slow you down when replying to mentions en masse.

Capterra-loader

Gets the job done but it doesn't look cute while doing it.

May 07, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Pros: I use Hootsuite for one purpose only and that is scheduling Tweets. It does exactly what I need it to do. Now can upload & schedule gifs and videos.

Cons: The interface is not aesthetically pleasing. The list of accounts is different to look at. You're not able to tag users if a picture is uploaded. Like all scheduling apps, Instagram posting is not direct and only sends a reminder.

Capterra-loader

Filled with features, a bit complex at first.

May 07, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: There are so many features. Everything you could want in social media campaigning is here. You can set up streams and boards to track trends and even make reports of data. Overall, this is a crucial software for anyone planning on boosting business with social media. Also, love that there is free training and lots of documentation.

Cons: The interface looks and feels a little clunky to me. Seems that some features are hidden in weird places and it takes a while to learn where everything is and how it works.

Overall: Boosting business with social media is extremely important for visibility and traffic for our website.

Hootsuite is a great starting point for people wanting to do more with their social media marketing.

May 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: I like the overall look of Hootsuite, it is very easy to see mentions and multiple accounts, it makes it easy to reply and interact with people all from one dashboard.

Cons: The limited accounts you can have on the free account, to get the most out of Hootsuite you will need a paid account, it works great, but you will have to weigh up what you want to see if it is worth it for your situation.

Capterra-loader

Hootsuite is the best friend of the social media manager!

May 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Integrate the main social networks in a single dashboard (Twitter, Facebook, Instagram, Google+, YouTube, Pinteres and others), you can see what happens in the world of networks easily. The programming of content is very easy, you write the content, you upload the images and then you select the date and time in the calendar. This will send you an email when the content is published. The Bulk Composer allows you to upload content programming in bulk from a CSV document, and then allows you to edit them. The assignment of messages is a very useful tool in a large organization where the manager must approve the contents.

Cons: It is an excellent software. Images are not supported when loading content in the Bulk Composer. The free reports are very basic. It is a little complex to use message assignment.

Overall: Positioning your organization in social networks is difficult, but with Hootsuite it is very easy. Making an advertising campaign is very simple thanks to the content programming tools and the analysis reports.

Capterra-loader

Share content by social networks in a simple way

May 05, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The advantage is that it is very easy to use, it saves a lot of time when it comes to sharing content, it´s effective with scheduled time and you can leave it for a week already programmed the content that have to be shared up to a month without any supervision. Also, reports statistics on published contents and it can manage multiple accounts at the same time.

Cons: The disadvantage of this software is only have a free trial month. Also, it has actions that couldn´t be automated such as the followers counter that doesn't show. However, is a software with few cons.

Constant changes make Hootsuite unreliable

May 05, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: At various times in the couple years I've used Hootsuite it has been actually helpful for scheduling and publishing posts across multiple platforms.

Cons: Unfortunately, constant changes in the software have made it only helpful now for publishing to multiple Twitter accounts, as it can't publish to Instagram at all, and on Facebook it can properly publish images related to linked posts.

Longtime user of this social management tool

May 05, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the fully customizable dashboard for social management. It makes it easy to efficiently monitor multiple channels or aspects of a particular social channel in one place.

The bulk scheduler has saved me so much time. I load in weekly and monthly csv templates and the posts are ready to go very, very quickly.

When I've needed customer support, they've been very responsive and work with me to resolve the problem.

Overall, this software is a daily staple in my business and one that saves me a lot of time!

Cons: This is more likely a technical glitch in the platform rather than a draw back of the software, but on a few occassions I've run into issues with the bulk scheduler scheduling duplicate posts into the schedule. This requires me to go back and manually delete the duplicates which is a little annoying.

Overall: -Saves time
-Easy-to-use
-Easy social channel monitoring
-Quick and easy responding to follower questions

A good product for scheduling posts and managing social media

May 05, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Can link to multiple social media accounts and manage them all together at one place
Good scheduling option - can schedule posts for days in one shot
Free version also has many features which are good enough for someone to start with
Easy to use

Cons: Frequency of scheduled job not getting completed is a bit high at the current moment, which can be improved I suppose. Although it is good that we get mail upon failure and hence can manually intervene.

Our social media database is pretty good

May 04, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I use this for my personal Ministry and at work with the church that I work for and we do appreciate it allowing us to post on Twitter, Facebook, Instagram all the same time. It's also pretty good Analytics so that you can study the trends of viewership, engagement, and what works to keep and generate traffic and supporters.

Cons: Sometimes we have trouble getting in touch with our support team and help desk when we have issues. Some of the automation is not as up-to-date as some of the other options now as well

Overall: Definitely a great help as you want to have at least 3 to 4 social media platforms is a business Ministry movement. That's the day we live in.

Great Tool For Scheduling Social Media Posts

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Hootsuite makes it easy to plan and schedule content for various social media platforms in one place. It also allows delegation to team members so they can manage content without gaining other platform permissions.

Cons: It would be nice to see more updates to the platform. Little things like the social media identification icons don't always appear so it's a little tricky to make sure you're selecting the right platform to post to sometimes.

Great way to manage social media accounts

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: We use HootSuite to manage and create content for our social media channels. We find it simple and easy to use. A new user can start working instantly and doesn't require any training or guidance.

Cons: The paid plans can be quite expensive as a small, startup business. However, it is worth noting that they are competitive within their industry and are the largest player in the social media management space.

The best for managing multiple social networks!

May 04, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I've been using Hootsuite to manage multipe accounts for daily and weekly posting. They continually develop to ensure both their web-based option and other apps work flawlessly. The scheduling features allow you to plan out for as much in advance as you like. The ability to look at everything in a calendar-based draft flow is so helpful.

Cons: Historically, Instagram had a few extra steps that complicated the process. Recently however, they've issued updates to fix this.

Combines everything together

May 04, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Hootsuite is relatively easy to pick up, and easy to learn to manage all your social media accounts. The cheapest level allows you to have three accounts (free). It does limit the number of posts too.

Cons: I don't use this often enough to pay for additional features, at times the dashboard seems to be sluggish for me.

We have been using Hootsuite to push out our social media posts and to monitor.

May 04, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the dashboard that shows the activity that is going on in the social platforms that we are in. It helps to see the big picture as well as to be able to quickly respond. It is nice to have everything consolidated in one place and to easily review how our posts are doing.

Cons: I honestly cannot say that there is much I do not like about it. Most of my frustration is my own fault for not knowing the platform better and not knowing what options are available. For now though, it meets our needs. As time frees up in my schedule I plan to explore more of what it can do to make social media management even more efficient for us.

Easy social media post scheduling

May 04, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I use this software for scheduling my posts to instagram now they have implemented the ability to post direct, without me having to go through the app on my phone at the set time. Love the ease and simplicity.

Cons: I don't like the user interface, and I have issues logging in with my google+ account sometimes when using Chrome (I have to open an incognito window for it to log in).

Capterra-loader

Not Worth the Money for Us

May 04, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Hootsuite does a good job of aggregating your social media channels in one place and allowing you to see exactly what you want on one screen. For example, you can have a panel with your feed, a panel that is one of your lists, a panel that shows all your recent likes, and much more. You can also blast out one post to several social channels at once, saving time, but at the risk of quality.

Cons: I stopped using the paid version because I found that facebook posts and tweets did not look as good when I scheduled them through hootsuite, as opposed to natively on each platform. For example, images do not show up in-line on Twitter when they are scheduled in HootSuite, they show up as a link. So it looks better to just go to Twitter, upload the image, and go from there.

We use Hootsuite to manage our digital social media marketing campaigns

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Hootsuite is a super convenient platform to manage our social media accounts. I like the ability to schedule posts/tweets and they automatically post to our accounts. It is super easy to set up a weeks worth of content and let Hootsuite handle the post at the specific times you request.

Cons: Minimal complaints with the software after the initial set up. Would be nice if you could add accounts from the social media sites directly rather than login through hootsuite, then log into your social media accounts again to activate it.

Great mass marketing tool

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like having the ability to get my message out to potential customers across a wide range of platforms.

Cons: It is always so hard to choose a con for a software that you love, but in this case I will have to say I didn't particularly enjoy the layout of the site.

Hootsuite is amazing

May 04, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love everything to do with HootSuite! I own a Social Media management and marketing agency and I use hootsuite daily to help me out with that! From watching my pages I manage to posting on them and more!

Cons: Hootsuite at first had me very confused and I had to take some time to learn the software! It wasn't so easy at first but once I got the hang of it it was a piece of cake!

Overall: EVERYTHING!

I use this DAILY!!

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love hootsuite - the ability to post to multiple platforms in one swoop (especially now that Instagram is added!!) saves me a TON of time.

Cons: There is sometimes a lag when using the website, but I get by that by using the actually application.

Use it to post to all of our social accounts. Love it!

May 04, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I think it is extremely easy to use. From the day I signed up, I have had no issues logging in, finding the various features, and maximizing its potential. I've used other similar software and have had a much harder time finding and executing everything I needed.

Cons: If you host multiple clients on one instance, it is a little to easy to accidentally send content out to the wrong client account. It requires an extra step of attention. I wish there was a way to separate this easier.

It helps to show future posts.

May 04, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Pros: It is nice to see an aggregate of future posts, and be able to schedule them. We debate if it is easier to use them then do it directly on FB and Twitter, but it does make it easier for someone to see them all at once.

Cons: The UI is not very nice and a bit clunky. Often we get more control by doing the post directly in FB or Twitter because they add/change features so quickly.

I love Hootsuite.

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Hootsuite is simply excellent. It allows our social media marketers to blast a post to EVERYWHERE in a single click. This saves copious amounts of time logging in/out and posting all over.

Cons: There really isn't much to dislike. They could probably revamp the visual appeal of the software but otherwise it is excellent.

A "Sweet" Suite for Social Media Management

May 04, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: One of the top social media posting and aggregating tools in the business. While we don't use Hootsuite for reposting, it does make it relatively easy to track multiple streams of content.

Pros: We have been using Hootsuite for posting social media content for several years now, and the whole team really loves it. They are able to pre-post their content, which saves tons of time.

Cons: Hootsuite's integration tools aren't always flawless. We've had some challenges in the past with skipped posts. While this could easily be user error, if the system were slightly easier for newbies it would be more successful.

Wonky at Times but Scheduling is Everything

May 04, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Comments: I would love for it to be paying attention to when my audience for each channel is online and suggest when to post content. Since I have multiple clients, it's hard to keep it straight whose audience is online on which days and what times. Reporting is not very helpful. Tell me the top 1-3 things I can do to improve performance. What were my top 5 posts so I can continue to do what's working without having to dig into Facebook's overwhelming analytics. What other channels should I be watching based on the category of business? It doesn't do much in terms of justifying ROI to non-marketers.

Pros: As a marketer that consults with multiple realtors, this is a key tool for me to stay ahead of the game when it comes to social media marketing. I can follow multiple channels and see what content is getting the most traffic, which makes planning a week's worth content much easier. I can also like and comment on content from on behalf of clients from the interface instead of needing to be in Facebook to do so.

Cons: It can get pretty glitchy at times when it's trying to pull up the link preview, which definitely slows the entire process down. Toggling between views can also be a drag. Tagging users and brands usually breaks the page. And when the tagging functionality DOES work, the thumbnails are so small that it's hard to confirm whether you are tagging the right person or not.

If you're a simple poster, it could work for you.

May 03, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is nice to centralize social media use. With this software, you can cut down on time spent posting across multiple social media platforms.

Cons: If there were more features integrated directly from specific platforms (live video, emojis, story posts, etc), it would give this software another level of excellence. For now, though, it's mainly helpful for more simple posts.

I have a good experience with this software because help me in my job like community manager

May 02, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: With this software you can manage several social network accounts, program messages, make reports about your counts that can help you make decisions. It's great for community social manager work.

Cons: You must be careful with your messages programed, because an excess of them can be uncomfortable for your followers on social networks.

Capterra-loader

Great tool to manage the content and publications of my social networks.

May 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Hootsuite is a very good tool that allows me to manage the publications of multiple social networks in an organized and programmed way, we can control and program our publications in advance. It has an excellent free version to start.

Cons: At the beginning, the interface may seem complex to handle, also sometimes there are some visual failures. They have removed some features of the free version that were previously.

Overall: It has helped me to manage the content and publications of my social networks, the work is much simpler because I can program the publications as required by each social network.

A good solution for social media management

May 02, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software makes it easy to schedule posts to major social media sites. It allows me to schedule different posts according to my needs, or to mass post a single post to all sites. It allows me to attach media or create link previews on websites that I own.

Cons: If you would like to use the free version of the software, you will be very limited on the number of sites to which you can post. If you have more than a few social media accounts, you will need to pay for the software.

Overall: I can schedule my full week of social media posts at one time and save my time for other things during the week.

All-in-one social media

May 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: I love being able to do all of our pictures and uploads from the one software, it makes it more manageable

Cons: I wish there were some other things this software could do, e.g. some things for Facebook still need to be done through Facebook

Capterra-loader

It is the most complete tool to manage all social networks

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: In a single screen I can manage all my social networks (twitter, facebook, youtube, linkedin and others). The publications are fully programmable.

Cons: It lacks an option to see what the trending topics are. The application is paid as long as you are going to manage more than 6 accounts but if you are a community manager it is worth paying for it. You can not see the number of followers that I follow and follow me.

Overall: If you are a community manager, this tool is simply perfect!

Capterra-loader

Take your social media to the next level!

May 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Hootsuite is an important tool for my small business. My small team uses it to prepare content in advance, and then the content is published automatically at exact times/days. Not only that, Hootsuite helps me prepare reports such as a marketing and outreach summaries, tracking important statistics, etc, for me to compile and compare. When I purchased the software that was my biggest lure, being able to provide concrete data to my funders. Honestly, I highly recommend to anyone seriously wishing to expand their social media game and take it to the next level.

Cons: The biggest drawback to this software is definitely the price-point. Me being a small business owner, I'd love to see Hootsuite have more reasonable options available. That said, it's worth the investment, and at the end of the day that's whats most important, right?

Overall: It's a great tool for those wishing to take their social media game to the next level. I would even say that this tool is better than TweetDeck. Seriously.

Management Tool for Social Media Networks

May 01, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: The best software until now.

Pros: 1. You can handle the main social media networks in one software. 2. And this is cool because you don't need to buy differents subscriptions for keep your management up to date.

Cons: 1. If you don´t really need to handle a proffessional analytics for a Company, you can try the free options, but is very expensive if you have to many clients and differents accounts that need specifics functions that you´ll only find paying.

Average.

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: This has all the basic bells and whistles, but it's lacking comparing to all the newer social tools out there on the market.

Cons: For Hootsuite Amplify specifically, I wish there was a leader board. For regular Hootsuite, reporting needs improved.

Overall: Social media mgmt

schedule your social media in advance in seconds!

Apr 30, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great options to plan out your business marketing across all platforms. I love the availability to plan ahead and get all of our posts scheduled so we can move on to other aspects of our business.

Cons: Unfortunately, integration with instagram is not easily utilized and the website interface could use some work. Currently it is not organized in a way that the important links and elements easily stand out.

Gets it done

Apr 30, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Hootsuite is a fine social media scheduler. It does great with Twitter and Facebook, and just added better integration with instagram.

Cons: I wish the platform was a bit cleaner and updated. It's easy to get trapped in circles on some of the screens looking for settings you can't find.

Capterra-loader

I've really enjoyed using Hootsuite Pro

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Hootsuite is a very easy software to use. I can post to all of my social media accounts with ease and I especially like the mobile app.

Cons: I did not like how difficult it was to set up new team members. I had a hard time getting my VA on my team. More explanation of those functions would have been great.

Overall: Hootsuite helped me to begin the process of being consistent on social media. Even though there are a lot of other tools available now, I think it is still incredibly useful.

Capterra-loader

Disappointing. Lacked ease of use.

Apr 30, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Has a large number of features and functionality that are ideal for businesses that have accounts across different social media platforms. Includes pinterest as a scheduling option which is great! So many scheduling platforms skip pinterest! Nice to be able to schedule all social media for a month and not have to worry about manually posting daily - huge amount of time saved.

Cons: Wasn't easy to use. Customer service was snarky and unhelpful. Learning to use it took too long so I abandoned it and went to another scheduling software instead.

Overall: Saved a lot of time scheduling posts ahead of time instead of manually every day. Was able to understand the benefits of scheduling a month's worth of posts in one day rather than waste time doing it weekly.

Hootsuite is a great software to organize my social media accounts from a single platform.

Apr 30, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like how easy the system is to use. It works smoothly on both the desktop and app versions. Scheduling out posts is very intuitive as well.

Cons: I would say the interface is a LITTLE clunky. Not clunky enough where I don't like it but something that could be updated. The user friendliness could be improved but overall it's still great for the value.

Great reach while minimizing multiple platforms

Apr 30, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Ability to manage multiple accounts within a single dashboard. Delayed posting is a great feature for scheduling advanced notifications.

Cons: Limitations and lack of ability to edit other administrator post when using the same account. Should be able to access, edit post without interruption.

Capterra-loader

Social media management for multiple accounts on multiple platforms

Apr 30, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This software allows users to manage multiple social media accounts across multiple platforms. It even allows you to post the same thing on twitter, and facebook which is super helpful.

Cons: Using it for the first time, it is a little much. The set up of each section for each account could use a little more organization. The tools and hints on the site are a little miss leading because there are soo many different settings and sections on the site.

Overall: Easy social media management! Schedule your posts for multiple accounts while allowing different users access the site and accounts.

Capterra-loader

Hootsuite is a great time saving tool. Can preload social media posts and not have to daily

Apr 30, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like to preload a month of media posts for my company at a time and not have to worry about daily posts, or coming up with content regularly. I can post to mutliple platforms at once, and load to release on a daily weekly or month/y basis.

Cons: On occasion a preloaded post has been released that isn't situation sensitive. This is not hootsuite's fault at all, but unfortunate timing when natural disasters or other forms of world problems have occured

Overall: Main benefit is time savings! Can be creative and upload a bunch of posts to release at a later time

Social Media Time Saver

Apr 30, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Value for Money

Pros: Love being able to schedule post and manage multiple social media pages. I have a variety of businesses and Hootsuite scheduling saves me time. Also being able to see everything in one area is beneficial.

Cons: Pricing constantly increased throughout the years. Pricing is high for things like shortened URLS. Also with all that's going on with Facebook Algorithms, engagement can decrease with use of Hootsuite.

Easy to use social media tool

Apr 30, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Hootsuite makes it easy to boost your company's online presence by posting to multiple social media accounts at once. The mobile app is easy to use and doesn't slow down my smartphone!

Cons: More features are available when using via browser than mobile app, but this is true of most online tools and not a significant drawback. I haven't had to contact their support before, so I'm unsure of support quality.

Easy, simple, beneficial, helpful

Apr 30, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like how it streamlines the process of posting to social. It is easy to compose and schedule your messages right away. I love the drag media feature!

Cons: I don't like trying to figure out how to delete a post after it went live. It is hard to figure out how to do this if you noticed a simple mistake. Additionally, the automatic scheduling has been off and not scheduling my posts.

Capterra-loader

Essential Tool For Social Media Management

Apr 28, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The features of Hootsuite blew away the users some years ago - it was all we wanted - we can handle multiple clients & social channels from one interface and multitask as well. The post schedule feature was my favourite when it was launched. There are many more alternatives now, but Hootsuite still remains my favourite. The team settings and collaboration possibilities make things easy for the organisation to work and execute complex ever-changing Social Media Campaigns. The recent addition of AdEspresso - the tool to build &
test Facebook Ad Campaigns, creatives & targeting at scale is a welcome addition.

Cons: The features pale as basic stuff like a data & analysis dashboard are missing in this day & age of data & analytics. Would love to see more channels being added to the bouquet then it stops us from going elsewhere to handle one single new channels which is doing well & clients want to be part of it. So would expect that new channels are added quickly - may be in a beta format - so that we can start with the basics at least.

Overall: SMM doesn't go without it

Hootsuite

Apr 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is a very easy software to oversee the performance of your publications in various platforms of social media.

Cons: I haven't come across any true issues with it yet, so I can't name any cons, I really appreciate the way it works.

Good social media management app, but needs a geek to use it

Apr 27, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It has a very efficient superfast customer service, the auto-scheduling feature based on the times of highest engagement.

Cons: The mobile app needs improvement, the user interface is complicated and inconvenient, the monthly subscription is very high compared to the advantages it gives and to other apps

Capterra-loader

Still best in class for social media management

Apr 26, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easiest to use for community managers with its stream view. It makes things easy to manage, bulk uploading is a huge feature and being able to curate lists and tag helps with the analytics and influencer tracking.

Cons: Stats are still lacking for what we pay for enterprise. Also, while not their fault, Snapchat integration isn't there yet.

Overall: Help manage multiple communities and accounts through one piece of software.

Very easy to use social media management

Apr 25, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I think the best part about this software is its ease of use and the organization it brings to maintaining social media. Also love that it can post to Instagram.

Cons: I honestly can't think of much that I don't like about Hootsuite. I think it's a better option than Sprout.

Hootsuite makes scheduling social media easy.

Apr 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It allows me to schedule tweets and other social shares way in advance, making social media management easy.

Cons: I'm a bitly user, but hootsuite requies use of owly, which I don't care for. This can cause problems with tracking.