HootSuite Media

HootSuite

4.5 / 5 312 reviews

Who Uses This Software?

Focused on SMB and Enterprise, Hootsuite is the most widely used platform for managing social media, loved by over 10 million people around the globe and trusted by more than 800 of the Fortune 1000.


Average Ratings

312 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $14.99/month
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • HootSuite Media
  • www.hootsuite.com
  • Founded 2008
  • Canada

About HootSuite

Hootsuite is the most widely used platform for managing social media, loved by over 10 million people around the globe and trusted by more than 800 of the Fortune 1000. With Hootsuite, brands harness the power of social. Our platform brings together your social networks and integrates with hundreds of business applications. Its the one place to build customer relationships, listen to the needs of the market and grow your revenue.


HootSuite Features

  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Campaign Management
  • Customer Review Platform
  • Gamification
  • Response Management
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring
  • Analytics
  • Automated Publishing
  • Brand Tracking
  • Content Management
  • Customer Engagement
  • Multi-Account Management
  • Multi-User Collaboration
  • Posts Scheduling
  • Social Media Monitoring
  • Analytics
  • Automated Publishing
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Targeting
  • Keyword Filtering
  • Multi-Account Management
  • Posts Scheduling
  • Audience Segmentation
  • Competitive Analysis
  • Configurable Alerts
  • Customer Engagement
  • Dashboard
  • Impact Scoring
  • Influencer Tracking
  • Reputation Management
  • Sentiment Analysis
  • Trend Tracking

HootSuite Reviews Recently Reviewed!

Convenient one stop for managing various social media platforms

Dec 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money

Pros: Ability to build customized dashboards for each platform and functions for scheduling posts at specific times and the auto-schedule feature.

Cons: Wish there were more analytic features included in our package for our accounts' activity and generated from current trends.

We grew and evolved with HootSuite before they grew to the power house they are now.

Dec 12, 2017
2/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Pros: When they were a smaller agency their business model was extremely customer service focused. They were responsive and easy to get ahold of. We used them for posting content to multiple platforms. It was pretty straightforward, you didn't really need to read up on how to use it.

I also liked the ability to break content streams out based on what you may be listening for. This worked especially well when there was an event going on and you wanted to get real time responses and engage with people.

Cons: After they grew to an enterprise sized company their customer services drastically declined. It was no longer an "small family boutique" feel. They were hard selling and their prices quadrupled for their base product. A great deal of the features that would have made it a complete and robust platform you had to buy additionally. There are other platforms that offer their base package + many more extras for a fraction of the price. While we would have loved to continue on with them, we just outgrew each other.

A must for Social Media posting!

Dec 12, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - It helps to have everything together (mentions, inbox, etc.) - Lets you publish in bulk. Altough it needs work it's still a useful feature and use it daily. - Possibility to schedule in advance your posts - You can manage different social media

Cons: - Difficult to set up and to use - Bulk composer is still in BETA and has a lot of problems - You don't see every mentions and retweets

It was an obvious choice for us and has delivered what we wanted from it with some effort

Dec 12, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The ability to
- handle multiple social media accounts across different platforms
- schedule posts to multiple locations at optimum times and plan ahead of events and campaigns
- to have a team based environment
- report and insights we get back

Cons: Was frustrating to get set up, lots of dead ends when you thought you were doing the right thing, got confusing around setting up organisation.

Overall: Lower cost to manage multiple social media channels, through scheduling and planning and good reporting

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Easy social media management!

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So easy to post to all of our social media accounts with just a few clicks! Easy to create the posts, add pics, and decide when the posts will be sent out.

Cons: Hard to learn at first but they do offer webinars that are helpful. Once you get set up and figure out how to post, easy as 1,2, post!

Easy to post to multiple social media accounts, all in one place.

Dec 11, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that I can post to several social media accounts in one place. I also like that I can schedule future posts.

Cons: Its kind of hard to navigate, and its also hard to update information. I also think the layout could be better.

Im very happy with hootsuite. I can manage all our social media platforms in one dashboard! Its easy

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Thats it brings some structure, and you can plan your social messages in advance! You can also search on keywords!

Cons: We had a little trouble with our facebook accounts in the beginning. The integration didnt go that well.

Found Hootsuite and realized right away that it would be beneficial to our organization!

Dec 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Hootsuite allows us to schedule social media marketing and post whenever we want. This is much more productive than having to set alarms or reminders so we can post updates during prime social media viewing times. This has greatly improved the efficiency of work completed in our Communications department thought the week.

Use it for social media marketing. Good platform.

Dec 08, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Lots of different features. Even the free version works well. Like that you can add an Excel document of posts.

Cons: I wish you could put in a posting schedule like Buffer or edit posts per platform. Scheduling can take long.

Overall: Really useful for social media management. More options than just scheduling.

Simply the best scheduling software I have ever used! It's a true time saver!

Dec 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros:
The ability to schedule social media post across multiple channels at the same time. It allows you to organize your post and centralize your content in one location.

Hootsuite helps manage our different social channels easily.

Dec 06, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Not only does it have a good way to handle feeds across different channels, it also helps scheduling posts across different channels so there isn't a big difference from one channel to another, it's all a Hootsuite experience and not necessarily a Twitter or Instagram or Facebook experience that you have transition from one to another.

Cons: There's still the limitations for some channels since Hootsuite is a third party and doesn't have the same access you would have from the apps themselves.

Overall: It helps manage our social media content publishing very seamlessly. It also handles monitoring our posts and channels very well.

Did NOT like this app...

Dec 05, 2017
2/5
Overall
1 / 5
Ease of Use
3 / 5
Features & Functionality

Pros: They attempt to bring all social media in to one platform for easy management and time savings but they failed miserably in my eyes.

Cons: Hootsuite not only wasn't easy to implement, but it was very limited in what it could. They couldn't access groups in Facebook... a crucial part of any social media plan. Their customization didn't fit my idea of what was easy to manage. Just didn't like it at all...

Amazing social media management tool!

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Are you tired of keeping track of your social media channels in 10 different excel sheets? Well, HootSuite may be for you and your small or large-scale business! They have different plans customized for your need. I love how it centers everything in one place.

Overall: This software let's you manage all your social media channels one place stress-free.

Love how I can schedule all my social media at one time and place!

Dec 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Being able to schedule all my social media at one time and place saves me a ton of time! The mass scheduling with individual editing makes it easy to create posts but then modify them if needed per site.

Cons: Sometimes the linking featuring that links our social media accounts causes trouble or I have to reset it.

Great for consumer social media organization

Nov 30, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Really does allow you to create efficiency with your social media strategy. Very easy to use and set up

Cons: Cost is a bit prohibitive for people just looking to start, but to get the followers, you need to be present and active.

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Easy to use and great for scheduling

Nov 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: You can plan all social media posts and schedule these in so you dont forget to send them. You can also easily track what activity there is on certain tag words etc.

Cons: There can be some glitches with auto-scheduler where things do not get posted but you do get an email notification.

Overall: Can track social activity and competitors also can schedule posts

Excellent platform to manage multiple social media platforms.

Nov 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Ease of use and the ability to post across multiple social media channels. Also enjoy the analytics provided for the customer/follower insight.

Cons: There is an additional cost for analytics, we pay for the enhanced insight but it does come at a monthly cost.

The absolute best way to schedule on social media!

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: At first, Hootsuite looks intimidating and hard to use. But it's really, really not! I use it for work and it makes my job so much easier. It really is tailored to the user.

Cons: I wish more platforms were available on Hootsuite! It would be so nice to schedule all my social media posts on a single program. Other than that, it's wonderful.

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Great tool to manage multiple social accounts

Nov 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Our team can manage multiple social accounts for ourselves and our clients across multiple platforms. This makes it very easy to stay on top of everything!

Cons: The interface is good, not great. I would like to see more analytics tied to various social platforms, but this is a good start.

Great insights!

Nov 16, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the proactive nature of the customer support, and the great features that Hootsuite offers. The ability to schedule messages in the future and upload a CSV of hundreds of tweets at a time is awesome. I also like the geolocation features!

Cons: I hate that they took away suggestions. This was the biggest pro about Hootsuite and they completely removed it! It gave you the ability to put in keywords and then it suggested relavant articles that your audience may like based on their keywords. I asked about why they removed it and I guess no one was using it (probably because they never marketed it and it was hidden/hard to find) and pointed me in the direction of a paid integration that doesn't even come close to how well suggestions worked.

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Good social media management software

Nov 16, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: The ability to schedule posts for a later time was very useful, multi channel view was useful for multitasking

Cons: Interface was a bit clunky at times, and the price is a bit high for small businesses, especially so for solo users

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Use it for social media posts daily, across a few platforms, great to use!

Nov 16, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I like to use the schedule feature, I can plan all my posts for that week and not have to worry about posting them on the day at a particular time.

Cons: If you select more than one platform but want to mention someone using @ it sometimes cant find them, means i have to create the post one by one.

Schedule, track, and analyze tweets

Nov 15, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Hootsuite is relatively easy to use. You can schedule tweets in advance, and the search stream feature is useful when you want to follow a hashtag. When we're attending a conference, we're able to see tweets coming from attendants, and retweet relevant content.

Cons: Expensive for teams, it costs a lot per user. The Facebook reach and analytics could be improved -- for example, comments/likes received for new content in Facebook Insights aren't tracked.

This is the social media manager I use everyday. One among many.

Nov 15, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easiest to share or shedule a post on social media platform, few taps and you are done. Will also shedule on the best time so that most of the people can see your posts.

Cons: A bit costly to be paid for and could have given more featires in the free version. Everyone is not running a company and individuals have a limited use of these app and cant pay much just to handle their social media.

Overall: It will manage your social media accouts for free and share your post on multiple accounts at the same time.

The largest and most popular social media management tool

Nov 14, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Hootsuite has a free plan as well as a paid plan: Pro and Enterprise. For reports, you can have 3 basic reports for the free plan and 3 basic reports plus 1 advanced for the pro plan. You can pay extra to get more reports. 2 members of your team (including you) are at your disposal in the pro plan, and you can pay extra for each member of your team up to a maximum of 10 users.

Hootsuite was the first tool to incorporate the publication on Instagram (Buffer and Agorapulse already have this function), although it is not fully automated. You have to use the mobile app to send your photo and description and "copy and paste" to the Instagram app. At least this way complies with Instagram's terms of service!

Cons: Unfortunately its interface has errors, it is clumsy and it is not very intuitive. Although I like multi-column design, I am easily distracted and because of that, I am less productive.

The reports that include the plans are really basic that at the end of the day you have to invest between extra per month to get reports that are still basic. They do not integrate with bitly, and if you want to use your custom URLS shortener (with your owly service) it will cost you per year.

Overall: Despite all this, Hootsuite is one of the few tools that offers a limited free plan. If you do not care that the reports are basic, you're happy with the interface and you do not need more than 2 users, then the Hootsuite Pro plan is worth the full exploration, especially for its low cost.

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Went through the Hootsuite Academy and used the product for the past 3 years for several clients.

Nov 14, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It's easy to bulk publish posts to a variety of pages. Scheduling content is very simple. Being able to edit link preview images and text is a great feature.

Cons: Having to pay for each individual report is not worth the money.

Not being able to schedule GIFs for Twitter or Facebook is massively disappointing.

Customer support isn't particularly helpful in solving any issues with the platform. It's a bit like calling IT and they just tell you to restart your computer, but instead you have to reconnect your profiles to the account. I have about 60 on there so it's a little tedious.

Overall: Easy to schedule content for multiple pages, as long as that content is a photo or link.

Value for money, but I have used better sm software.

Nov 14, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The value for money and how you can link it to Instagram and collaborate with other teams is a bonus.

Cons: I don't like the layout. It is user-friendly but I prefer the layout of something like buffer. I haven't used their customer support so I cannot comment on that. Oh and really difficult to end my subscription!

Hootsuite great for easy scheduling

Nov 14, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use and love the new Composer! Great for scheduling multiple clients and multiple social media accounts. New composer does make it easy to upload video and other media. Analytics are great way to share ROI with clients.

Cons: A bit pricey for small businesses or agencies. The features that small agencies want only come with the enterprise edition, which is too expensive. Difficult to connect LinkedIn if your client does not have a business page, only a personal page.

Easy to use and perfect for pre-scheduling your social media posts.

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use to schedule your posts to both Facebook and Twitter. It allows you to post to multiple pages from the click of a button. It also allows you to post pictures to your tweets and Facebook posts.

Cons: It doesn't allow you to automatically post to Instragram. All it will give you is a reminder to make your post.

Overall: It allows me to work ahead on my social media posts and preschedule them for both Twitter and Facebook.

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We're so organised now that have Hootsuite

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the scheduling feature in Hootsuite. No matter how busy we get in the marketing team, we know we'll never miss a post.

Cons: Hootsuite does almost everything we want it to. It would be great if it could support hashtags a bit better.

Overall: Hootsuite helps us to be a credible contributor to social media. By giving us the ability to post and share regular, on-time comments and information, our customers know that we're a reliable source of information and this helps us build trust.

A great tool, scalable from small to large social media needs

Nov 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Hootsuite is very good software. It's got a lot of functionality and integrates well with all of the platforms I have tried. You can use it free forever for 3 accounts, which is all some people need, and pricing is quite reasonable for more.

Cons: I have had some difficulty getting images on my twitter posts, but it worked yesterday, so they may have fixed that.

It's saved me so much time!

Nov 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: I love the fact that I can easily schedule, change, or delete post on social media without having to go back into each of those platforms. It saves me a ton of time.

Daily user, just what I needed

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Makes it easy to schedule social media posts for a variety of platforms, and for a number of clients at the same time.

Cons: The free analytics aren't great, but I assume that's intentional. Also, there's a new limit on free accounts to only 30 scheduled posts.

Great for Managing Social Media Accounts

Nov 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to learn software. They provide quite a bit of online training videos and tutorials to get the most out of their software. Makes managing multiple social media accounts much easier.

Cons: Each social media channel works a little differently, so you may have to take a different approach on each one to see what the best way to post content and schedule content so that it displays the way you want it. Currently it brands the Hootsuite software when you post to Facebook. It would be much better if you could customize the branding for your own business. That is why we schedule posts through Facebook page manager rather than use HootSuite.

Hootsuite is easy to learn and use

Nov 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: It was easy to use and to learn. There was a lot of turnover and new coworkers would need to be trained to use it. It was a breeze to do. The UI is user friendly.

Cons: I didn't like how long it could take to add other social platforms to the streams. I don't believe this was their fault. It could of been the social media apps that were taking awhile to allow verification.

Use this for streamlining social media marketing in my department.

Nov 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love that HootSuite allows me to schedule posts in advance. With a small department, we don't have a lot of staff to focus on different social media outlets. That being said, it's great to manage everything in one spot and get it done as quickly as possible! HootSuite's ability to schedule posts in advance allows me to schedule articles before my busy times, so no social media platform is left behind.

Cons: As great as it is, some of the sizing of photos gets a little messed up with Instagram. On my other platforms, the photos turn out great! However, with Instagram, sometimes the photo is automatically cropped to a square and I have no control over which part of the photo is selected. This has actually caused a few of my posts to cut out the most important parts of the pictures.

Overall: The ability to save time! I do not physically have the time to post to multiple places all throughout the day, while staying current. HootSuite allows me to post everywhere at once so I can focus on the other aspects of my job. This allows me to stay current on all social media. Without HootSuite, I was looking at deactivating some of our accounts because we just couldn't keep up!

This tool has saved me so much time posting to all our social media pages.

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that I can scheduled multiple post to several social media accounts at one time. This website has helped me share better content and kept me organized.

Cons: We use the free version and you can only add 3 social media accounts. I would like to be able to add a 4th a no extra cost. Also with Instagram you can scheduled the post but then still have to click post in Instagram, it doesn't save much time.

Overall: Publishing content easily and more often.

Organising social media made much easier!

Nov 07, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: We can set up our weekly social media activity in advance using Hootsuite. We can manage all of our accounts, twitter, facebook and linked in from one control panel. It makes it so much easier to manage!

Cons: The only concern I have is that it does not seem to show the right thumbnail on certain social media platforms such as Linkedin

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This is my primary social media management tool.

Nov 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It makes it very easy to schedule and send posts across a multitude of social media platforms. I use Hootlet all the time to curate content. It makes it very easy to save content to Pocket to curate for a later time.

Cons: Sometimes, messages fail to post and there doesn't seem to be a real good reason for it. I also don't like that you are unable to post to LinkedIn groups.

Overall: Being able to easily post and curate content via Hootsuite enhances my visibility in the business world.

Hootsuite has been handy when I've had multiple social media posts to schedule.

Nov 03, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the ability to have several different accounts for several social media platforms. I believe this is only available for the paid version, however.

Cons: I don't like how the picture I attached doesn't show up on some platforms. For some, it only provides a link. They should also work on HootSuite for Instagram so that you don't have to manually post the content.

I use hootsuite to schedule some social media posts.

Nov 02, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to schedule posts ahead of time, and in particular to easily see what we already have scheduled without having to click through multiple links.

Cons: It's a little limited formatting-wise. Posting on FB doesn't always pop up a photo or the right photo for a link, and in Instagram, it doesn't resize so the photo can be cut off. Also, it asks permission to post on instagram in real time, which adds an unnecessary step.

Effective way to streamline social posts and save time

Oct 31, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: HS is easy to learn, makes quick posts, has great calendar options and syncs with so many social media sites.

Cons: I haven't seen that I can recycle content in a smart, non-annoying way and also it's partner, Hootlet sometimes does things I don't ask it to do!

We use Hootsuite to schedule our company's daily social media posts.

Oct 19, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The ability to add giphs, pictures, media easily. The calendar feature that lets you keep a record of your social media posts all in one place.

Cons: Constant bugginess. Sometimes it will go a few days not being able to upload the article preview and "blurb" inside the scheduled post. And sometimes while you're in the middle of writing out and scheduling a post, if you click off of the post, it disappears. But the post disappearing in the middle of writing/scheduling hasn't happened lately.

Overall: Streamlines social media efforts. Saves time and easier to schedule the time spent on social media. Reduces worry that we won't have something to post.

Great social media marketing tool for novice and experts alike!

Oct 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Hootsuite makes creating posts once and sending to multiple social media sites a breeze! Scheduling and attaching files is also easy. I wouldn't do them much justice if I also didn't add that the mobile app is just as easy as the web version! Setting permissions based on other users is a great function for teams where posts need to be approved. The free version may also work great for your needs depending on your limitations. Being able to see all streams from the web makes it easy to view all social media sites and make sure they're up to date. Responding to posts is also easily done from the dashboard. Lastly, there are tons of tools available from the dashboard to add to your account making it a one-stop shop!

Cons: Would like a way to schedule a long post for Facebook and allow a hidden character or combination of characters (maybe like, /&/) to allow a break for Twitter so the user doesn't have to create one long post for Facebook and 2-4 different posts for Twitter. Would like a way to receive an email of sorts when all posts are posted as sometimes (very, very rarely) are some not posted.

Social Posting Software

Oct 18, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I use the freemium version of this software. It is great to schedule out posts in advance and see interactions in the interface.

Cons: I do not like that now in the freemium version that I cannot schedule out more than 30 posts at a time. I used to schedule posts 3 months out and not have to worry; but now I can get about a month in.

Overall: I think its great for companies that don't have a huge focus on social media. Its nice to be able to pop out a few posts here and there.

Ok for basic social media

Oct 13, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: It's ok, but I am looking for another solution.

Pros: Easy to get your social media lined up for long periods of time. Good overview of all your channels.

Cons: Lots of bugs, unable to cue giphies in twitter feed, sometimes things post completely wrong or links don't work. Customer service doesn't always seem to know how to help either.

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Cluttered and expensive

Oct 12, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Hootsuite integrates varied social media platforms well, or at least as well as can be expected considering the different platform's APIs.

Cons: The interface gets cluttered quickly, but the biggest problem is the free account's limitations and the steep curve on the pricing structure. A paid plan simply isn't an option for most non-profit work.

Overall: It made me think about an overall social media marketing strategy in a different way

A great posting solution that saves you time, which saves you stress, money, and peace of mind.

Oct 12, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The best part is being able to take messages and save them in draft form, then schedule similar posts for future days. Being able to block out an hour or two a month to set up hundreds of postings is extremely valuable, and supplements the strategy of content marketing extremely well.

Manually posting content is extremely tiresome - Hootsuite makes content posting much more palatable.

Cons: There are some UI wonkiness that is annoying - such as when dragging an image into a post, where it can glitch. It would seem obvious to include more ways to post things routinely, however saving as a draft and clicking post over and over seems to be the other way.

Overall: Peace of mind, ability to save time (and time equals money), client "WOW" factor of having a filled content feed, ability to generate new clients using first site as an example. Hootsuite basically prints money for you if you use it correctly.

50bf39f7b89350737bf7de395d88c02b

Best social media management tool

Oct 11, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love being able to schedule posts to all social media channels centrally. It's genius. It's great to be able to see what's been posted, what's scheduled, and what channels have yielded the most response

Cons: Can't think of anything in particular. Although the price point could be better for smaller companies.

Overall: Made my job easier by being able to schedule social media posts centrally.

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Hootsuite does it all.. and then some!

Oct 11, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Functionality for several different platforms, can handle numerous scheduled posts for different accounts, and real time social media analytics are very useful.

Cons: The user interface may look a bit dated as Hootsuite's been around for what seems like forever. Maybe time for a more eye-pleasing update?

Overall: Multi functionality for different social media platforms, Hootsuite is a dependable piece of software for social media managers to use.

Effective social media management tool that everyone may learn and use.

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Very mature platform and complete set of social media management tools that help people who need social media advertising or management. They also provide extensive selection of integration and wide range of functionalities.

Cons: It is relatively costly when you need to upgrade and need additional add-ups and/or functionalities. Enterprise plan doesn't seem to be feasible for regular household users.

F3a8a01bcf1593e11075100b7fd61c9b

Nice Platform To Make Social Media Management...more manageable!

Oct 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: Nice to have all of our different social media platforms in one place, instead of having to toggle back and forth between all of them, AND personal pages; quick to learn and understand how it works, and was easy to explain to others in my office how to use as well;

Cons: A little clunky sometimes with different platforms; about once a month, I find myself having to re-log in to several of our accounts, which is a bit annoying when we have not changed passwords or anything else; lack of use of the "enter" button to make spaces.

Great way to manage social media

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: I'm able to manage all of my social media platforms from one place. It is easy to schedule posts for the week and not worry about posting for the rest of the week.

Cons: Not much. It was hard to post pictures, so my Instagram wasn't as well managed as my Facebook and Twitter. I also used this in 2014, so things may have changed by now.

Hootsuite is Great for Social Media Management

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: We use Hootsuite for our small business, it helps us keep track of each social media platform we use and allows us to post via PC or phone. It's quite helpful and useful for beginners and businesses. I would recommend this product to anybody.

Pros: Multi-Platform functions, Free to Use, The Free features are still useful, Can buy into the product but its not necessary, Tells you the requirements for each social media platform. PC & Phone friendly.

Cons: Sometimes after an update it bugs and won't notify you when there is a post to publish. On the Free version you can only post to the most popular/basic platforms: Twitter, Facebook, Instagram, LinkedIn.

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used the paid service, had a lot of bugs. Nice that they are fixed, but on free service now

Oct 04, 2017
3/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Value for Money

Pros: ability to see schedule for all posts. NEW ability to make posts from the app or page. I had multiple users but it's nice because I don't have to share my Instagram passwords

Cons: hard to sort everything. once there were multiple posts, seemed very laggy especially from the app.

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We've enjoyed using Hootsuite and it makes managing several social media accounts very easy.

Oct 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We've enjoyed using Hootsuite. It's very simple and intuitive programming makes managing several social media accounts very easy.
We manage 4 Facebook accounts, 4 Twitter accounts, 3 Instagram accounts and 3 Pinterest account all from one simple and easy to use "dashboard"
With HootSuite, we can schedule, and re-schedule social media posts in advance, saving us time, money, headache and aggravation.
We can even collaborate on social media campaigns across multiple channels in different offices and time-zones.
HootSuite makes the difficult work of social media marketing much easier to handle for large and small operations such as ours.

Cons: There is very little we do not love about HootSuite. It has all the features we need and more. We can even upgrade if we need more features. We are only using the basic plan and it fulfills all of our requirements.

Hootsuite Beginner who loves it

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: This has saved me so much time and allowed my business to remain connected to social media and my customers. A one stop program that takes care of posting across all of them

Cons: It can be a bit confusing to set up. I have also had to re-sign in a couple of times which is a bit annoying

HootSuite is a must have product for social media marketing

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easy it is to prepare social media posts ahead of time and to schedule these posts so far in advance, great for moments when you are out of the office.

Cons: I wish that it was a bit easier to input content information from other websites, specifically those who have the ability to Tweet suggested information from their pages.

A very handy tool to use

Oct 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that it syncs to my blog's RSS feed, so automatically shares new posts to my social media followers. I also like that you can customise the way the post appears including adding hashtags.

Overall: It has made managing my social media profiles a little bit easier

There really isn't much that I can class as a negative. I honestly cannot think of something that is a negative. If you really push, maybe in future, if you have a tweet for instance, they can include options like the number of times you want it posted and then do it automatically

Can't go wrong with HootSuite!

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Being able to schedule posts is the best thing ever! It makes working on social media so much better and I find Hootsuite fairly easy to use.

Cons: The price is just a little bit higher than I would honestly like. However, I still think it is worth it.

Excellent platform for social media management

Sep 28, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: A Community Manager will love this platform . With it you can manage multiple social media channels in a single panel and schedule your posts in a easy way, all of them will be automatically post on the date and time you decide. You also get reports to learn more about your audience and improve your strategy.

Cons: Instagram posts are not automatically published, you'll need to download the mobile app. Once you schedule a post you'll receive a notification on your cellphone and have to do the rest manually.

Ease of scheduling and monitoring

Sep 28, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to see and tab all of the pages that I manage. It's very convenient for my day-to-day duties on the job.

Cons: When I hover over certain areas, multiple drop-down menus will appear and it's very distracting when I have to hover away for them to leave. I would prefer a click for a drop down and not a hover drop down.

Overall: This is essential for my job. The ease of scheduling for the multitude of clients that I have makes my job so much easier.

Excellent

Sep 28, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love that this software has a clean, organized look, and provides a way to look back on posts that went out, etc. We have had very few problems.

Cons: We cannot schedule out multiple photo posts.it will post multiple times, once per photo. This is a challenge since we have to go through the platform itself.

Easy way to manage your social media networks in one location. Saves time and money.

Sep 22, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Having the ability to make automatic and scheduled posting to various social networks in one location is a lifesaver for any small business trying to market themselves. Hootsuite gives you the ability to skim a few extra minutes hours from your day with a centralized social media hub. Allowing you to change your messaging from one place to the next without skipping a beat. Hootsuite is a must for anyone managing multiple social accounts.

Cons: That they took away the feature to find stories by key words and then schedule those stores to go out through your network.

Overall: It saved our business time and money because we could manage multiple accounts in one location, change messaging, scheduling posts and check feedback for each account.

Good application until it is not as before.

Sep 21, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Its characteristics are excellent to carry different social networks in the same platform, this is for people who carry multiple applications of the same person or company, it becomes easier to have them all day.

Cons: It presents some performance failures when hanging up in one of the social networks, which does not allow upload some content and forces the user to leave the application which interrupts the process of constant use of the user if necessary.

I manage multiple franchise's social media accounts and used HootSuite briefly.

Sep 21, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I liked that I could schedule posts across multiple platforms in advance-- key when working with multiple companies and raising small children!

Cons: I wish I could've connected more accounts through the free version. The product is often marketed as "free", but is quite limited if you're truly using it to manage multiple accounts. The actual interface wasn't as user-friendly as some of the other apps/software I've used.

Manage your social platforms using a single software

Sep 20, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: - Easy to navigate dashboard
- Seamless integration of multiple social media sites including Facebook, Google+, Twitter, and LinkedIn
- Scheduling posts is my absolute favorite feature
- Decent analytics
- Easy to collab with other team members
- Intuitive design compared to competitors

Cons: - Only a few profiles are allowed in the free version and then you have to upgrade
- I have encountered 1-2 glitches while scheduling a post in the past

Good free service

Sep 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Hootsuite is a great social media organizational tool that lets you publish and engage with many platforms. The free base is great and the app is great on the go.

Cons: As with any social relationship management tool, it's hard for them to roll out new features quickly.

Simple and functional

Sep 18, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It's free, simple, and functional. It certainly serves its purpose as a tool for beginners on social media or account managers handling a small number of accounts per brand.

Cons: User interface feels outdated and is not the most intuitive. When writing a post, you can't 'enter' to create space, which is confusing and frustrating.

Overall: Free software, able to prepare, and schedule posts for 1-2 brand accounts.

The free option can meet basic needs for platform management

Sep 18, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality

Pros: It has a free version which does allow you manage several platforms. You can schedule posts, manage feeds, and reply to posts. You can view news feeds for several platforms side by side to have eyes on everything simultaneously. That have greatly improved this feature to make it easier to see.

Cons: I don't like how you can only schedule posts in increments of 5 minutes which feels cold and "scheduled" to me. There are other platforms that allow you to choose any minute of the day which feels more natural.

A great tool for Social Media Managers

Sep 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: There are options to add a lot of different streams from different social channels. Scheduling and publishing is straightforward. It's a good tool for social listening as well.

Cons: The user interface can seem a little clunky and hard to navigate at first. However, it gets easier with time.

Good for limited platforms.

Sep 12, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: The ease of being able to schedule in one place is nice. It's pretty idiot-proof and can be done with a few simple clicks. The link shortener is handy as well.

Cons: You constantly have to reconnect LinkedIn and it's limited on the platforms you can post to. You also have no ability to even add one person to a team on the plan.

It is ok

Sep 11, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: It tries to be the master of all by just being a skin for all other applications that you have to pay for inside the app. It makes using some things easier and does not give clear picture to what apps are free and what apps have in app percussing

Pros: you can schedule some posts

Cons: only one calendar so you would have to constantly swap out the accounts you want that post to go to.

Hootsuite is a key part of our business and serving our clients!

Sep 10, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Social media API's are very good and frequently updated to remain current. Project teams are valuable and save time with my team. The content calendar is easy to use and gives a quick easy to understand overview of scheduled posts.

Cons: Lack of integrations with other software such as CRM and project management software. Switching programs often leads to inefficiency.

Overall: Saves time and money while helping us serve our clients.

Perhaps the best free tool for social media publishing and basic monitoring for multiple channels

Sep 10, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Hootsuite makes it very easy for users to get set up and ready to go within a few minutes. Very intuitive.

Cons: Having only used the free version, I can't comment on features available in paid versions, but as a result I did find the features somewhat limiting as you'd expect. Power users would need to upgrade from free, but I can't really fault Hootsuite for all it offers for free.

Marketing on social media has just gotten so much easier

Sep 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that I can organzie my social media marketing and have various posts go out at the same time amongst different SM sites. The other great thing is at one sitting, I can set up my posts for all my sites - even using a different post for each site for the entire week and then scheudule them to go out when I like.

Cons: That I cannot post to instagram as easily as I can post to my other sm sites. While it only takes a couple of extra steps, it can be annoying.

Overall fine and serves its purpose.

Sep 07, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I like the functionality and how it can help streamline my social media presence for my business. I like that with the free function I can use it on 3 different platforms.

Cons: It's not the cleanest and easiest to use. There are other softwares that I find easier and more intuitive to use, and are cleaner/ more organized in set up.

Does what I want, help is available if I need it.

Sep 07, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Their customer service is the best. They assign one person to you and that person helps with large and small questions. They are always adding features.

Overall: Allows me to schedule content, saving me time.

Robust features, but not the greatest user experience

Sep 05, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Hootsuite has some of the best analytics out there for a social media management app, as well as has the ability to manage several social media accounts on several different platforms (including youtube!). Also love that you can set different permissions and assign different accounts to different team members.

Cons: Not a fan of the interface. The dashboard is extremely clunky to use, and it was really hard managing the permissions and notifications for different team members and interns. It also gets pretty expensive the more users you add.

Amazing

Sep 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: very easy to use, loved everything about it. Cut down my social media time to 4hrs a week, I set everything sunday night and im good to go the whole week; i actually got work done.

Cons: Id prefer the Instagram posting to be auto machine 100%. I dont mind it now as much as the beginning.

Pretty great free tool for Social Media Management

Aug 29, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the number of social media channels / platforms you can add to Hootsuite! I only use the free version but that still allows me to have a good amount of columns to manage.

Cons: The interface isn't the most user friendly and it looks slightly outdated. Because there are so many features, things can get clunky and a little confusing at first glance.

Great scheduler and monitoring, but needs some work on reporting and customer service

Aug 22, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
1 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The scheduling and monitoring are wonderful for those on Twitter or in specific LinkedIn groups. The scheduler is good for any social platform.

Cons: I think their KB is lacking and needs a content update. It doesn't have the most up-to-date information either. Their customer service is a chat, but the people aren't very knowledgable.

I use it for a few functions, but not as many as they'd like, I'm sure

Aug 20, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I like that it enables me to schedule Instagram posts. I don't know of any other way to do this! I also like that multiple people on a team can use it to schedule posts on multiple platforms. I also like the simple way it displays mentions, etc. from each platform.

Cons: Twitter: I don't like that I can't tag photos for scheduled tweets.
I don't like that there's a 3MB limit on photos (I don't think native Twitter has that limit.)

I don't like that the Hootsuite mobile app doesn't send me push notifications (I have to check the app around the time that I scheduled an Instagram post.)

Overall: some great scheduling features, and some could be a lot better

amazing

Aug 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to use on desktop. Great to keep organized and ahead of the social media marketing options available.

Cons: limited on app, would love a better mobile on the go access. Being super busy and when a though arises, it would be great to share

Overall: Organizing the social media

Not as efficient as one would hope

Aug 15, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The great thing about Hootsuite is that you can post to multiple social media sites with one click. In addition, being able to schedule your posts in advance allows you to have a greater presence on your sites.

Cons: The Hootsuite dashboard in general is confusing and not very user friendly. It took me quite awhile to figure out how to create a post. Additionally, you can't preview a post before sending it out...this has created many problems for me. For example, after posting to Facebook, I've checked the post directly on FB and noticed an error. I then had to edit the post in FB, which could have been avoided if I was able to preview the post on Hootsuite.

Helps facilitate social media management for this reluctant social media user

Aug 15, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's nice to track our org's feeds & different social media accounts all in one place. We have several different Twitter and Facebook accounts, plus a few Google+ accounts, for our different communities, and it's nice to have them all in one place.

Cons: I imagine that Facebook, Google, and LinkedIn may have something to do with this, but the integration between HootSuite and posts to Facebook, G+, and LinkedIn Groups is pretty clunky. In fact, you can no longer post to LinkedIn Groups from HootSuite.

I wish HootSuite integrated its mobile image optimization app's services into Web-based HootSuite. When I upload a photo, it'd be great if HootSuite could suggest modifications to optimize how the image will appear on whichever account I'm posting to.

It's also hard to tell who has reposted one of your posts. I wish I could hover over the heart or RT values to see a pop-up of who has reposted/liked.

Overall: Integration with our various social media accounts.

Great for managing multiple social platforms

Aug 15, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Free option
Ability to monitor multiple sites
Ability to schedule social media posts
Ability to monitor comments, likes, conversations
Ability to monitor company mentions
View of all feeds on one screen

Cons: Can't schedule Instagam posts (although I think that is an instagram issue)
Layout is cumbersome
Free option only allows 3-4 social platforms to connect

We had paid for Hootsuite hoping it would fulfil a need but felt it couldn't support larger scales.

Aug 15, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It offered a great solution for one business managing their social media streams all in one place, or even a small few, but ultimately not at a larger scale.

Cons: When trialling Hootsuite we didn't quite feel it had the capacity to support our scale of work. We had found that trying to monitor interactions on page across a number of profiles quite difficult and not as user friendly as other platforms.

Overall: I would happily recommend this to someone working with a smaller number of clients, but not for large scale community management.

Eye-opening and intriguing

Aug 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I really liked how easy they made it to run multiple accounts by scheduling posts and organizing things out by account. I used this program for an internship and it made my job as social media manager much easier.

Cons: There was not a lot that I did not like about this software towards the end of the internship. However, it took me some time to learn how to properly use the program. Once I did, I saved a lot of time and work.

Overall: It made my life easier during my time at the internship.

Hootsuite is a great software!

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like the most about Hootsuite is it's analytics, you can see them for every social media you have there. It's a very friendly software.

Cons: It's expensive if you're just starting a business but it's worth it to have control on your social media if that's what you want.

Overall: It saves me a lot of time while scheduling my posts for every social media that we have.

My Favourite Tool for Social Media Management

Aug 08, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This tool is so easy to use it's not even funny. I like things simplified so this is my go to. I love the fact that I am able to manage my pages all from one platform instead of having to log into different locations. Superb!

Cons: If there are any cons,I am yet to find them and I hope I never do. Hootsuite meets my needs as a user.

Hootsuite is an excellent tool to manage social media accounts.

Aug 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like Hootsuite because it allows me to manage multiple social media accounts for a business. I like the feature of scheduling posts on the content calendar.

Cons: I like that Hootsuite offers a free version. I do wish that with the free version there were a few more features for the users.

Hootsuite is a great online tool to manage a businesses social media sites in one place.

Aug 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like how it maximizes the social media manager's time. You are able to make an editorial calendar and schedule posts to go out on optimal days and times.

Cons: Hootsuite is very basic, but I am using the free version. The free version gets the job done for the bare minimum of work.

Overall: I can easily manager multiple social media accounts and save time.

Has Quirks That Can Be Really Frustrating

Jul 27, 2017
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Scheduling posts across all social platforms with the review option as well as the monitor option. I really like how you can use queries to find relevant posts about your industry and easily like and retweet them in the platform.

Cons: I've been using for over a year and there's still some of the obvious quirks that haven't been improved. Quirks or bugs that anyone would run into from doing the basic of tasks (including posting a status).

Overall: Easily scheduling posts with lots of options around settings for the posts.

Great tool for scheduling my posts!

Jul 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It saves me a lot of time, and i can do my posts at one time and then forget about them thanks to scheduling

Cons: lacking some instagram integration but so do most tools so i find that all the other integrations it has they make up for it!

Overall: A lot of time has been saved, and i am able to concentrate on other things the rest of the day.

Pretty much the gold standard for social media management

Jul 20, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: I wish you could schedule to Instagram from the desktop app, but I realize that's a shortcoming with Instagram itself and not Hootsuite.

Pros: Very robust features--ability to search for mentions of your company or any topic to get involved with people and meet new followers, ability to see comments on facebook ads and respond in the app, the ability to respond to anything sent your way on your social media all in one place, bulk scheduling with spreadsheets, ability to manage many platforms at once, and more. I love Hootsuite.

Cons: The main con is that I wish Hootsuite had scheduling features like Buffer. Buffer allows you to setup a schedule rather than having to post everything manually, and it's super easy to recycle posts. For example, Buffer will tell you when the best posting times are either set up a posting schedule for you based on your desired frequency, or allow you to set one up (like post on facebook at 3PM every Tuesday and 10am every Friday etc.). Also, buffer's chrome extension will pull images in addition to the URL, and I wish Hootsuite did the same.

Hootsuite for business

Jul 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Na

Pros: Easy to use. Has all my social medias, very convenient. Love it.. The main page is cool too.. How I can view all of my feeds at once

Cons: I wish the way you posted /scheduled a post was different I hate when it asks me if I want to share something via hoot suite when I'm on another page

Easy to use posting platform. Functionality is efficient.

Jul 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Hootsuite allows you to post to multiple social platforms at once. Extremely easy to use. Very simple in setting up as well.

Cons: As this is an auto-posting software it gets throttled by social media frequently. Further, the link preview is a bit touchy.

Overall it has been a good experience.

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: You can manage your social media platforms easily and set your calendars to every month. The insights and data is very accurate.

Cons: Once you have posted something it disappears from your calendar, which is something that should be fixed.

Overall: Managing our social media platforms was easily done with this app.

Best team app that we use.

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that I can do months worth of work and schedule my posts for the future. It is great to be able to track several hashtags on one screen on my laptop.

Cons: It would be great if each user could be brought on at a less expensive rate. For instance I would like my marketing firm users price to differ from my interns price.