HootSuite Media

HootSuite

4.5 / 5 265 reviews

Who Uses This Software?

Focused on SMB and Enterprise, Hootsuite is the most widely used platform for managing social media, loved by over 10 million people around the globe and trusted by more than 800 of the Fortune 1000.


Average Ratings

265 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $14.99/month
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • HootSuite Media
  • www.hootsuite.com
  • Founded 2008
  • Canada

About HootSuite

Hootsuite is the most widely used platform for managing social media, loved by over 10 million people around the globe and trusted by more than 800 of the Fortune 1000. With Hootsuite, brands harness the power of social. Our platform brings together your social networks and integrates with hundreds of business applications. Its the one place to build customer relationships, listen to the needs of the market and grow your revenue.


HootSuite Features

  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Campaign Management
  • Customer Review Platform
  • Gamification
  • Response Management
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring
  • Analytics
  • Automated Publishing
  • Brand Tracking
  • Content Management
  • Customer Engagement
  • Multi-Account Management
  • Multi-User Collaboration
  • Posts Scheduling
  • Social Media Monitoring
  • Analytics
  • Automated Publishing
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Targeting
  • Keyword Filtering
  • Multi-Account Management
  • Posts Scheduling

HootSuite Reviews Recently Reviewed!

Social Posting Software

Oct 18, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I use the freemium version of this software. It is great to schedule out posts in advance and see interactions in the interface.

Cons: I do not like that now in the freemium version that I cannot schedule out more than 30 posts at a time. I used to schedule posts 3 months out and not have to worry; but now I can get about a month in.

Overall: I think its great for companies that don't have a huge focus on social media. Its nice to be able to pop out a few posts here and there.

Ok for basic social media

Oct 13, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: It's ok, but I am looking for another solution.

Pros: Easy to get your social media lined up for long periods of time. Good overview of all your channels.

Cons: Lots of bugs, unable to cue giphies in twitter feed, sometimes things post completely wrong or links don't work. Customer service doesn't always seem to know how to help either.

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Cluttered and expensive

Oct 12, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Hootsuite integrates varied social media platforms well, or at least as well as can be expected considering the different platform's APIs.

Cons: The interface gets cluttered quickly, but the biggest problem is the free account's limitations and the steep curve on the pricing structure. A paid plan simply isn't an option for most non-profit work.

Overall: It made me think about an overall social media marketing strategy in a different way

A great posting solution that saves you time, which saves you stress, money, and peace of mind.

Oct 12, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The best part is being able to take messages and save them in draft form, then schedule similar posts for future days. Being able to block out an hour or two a month to set up hundreds of postings is extremely valuable, and supplements the strategy of content marketing extremely well.

Manually posting content is extremely tiresome - Hootsuite makes content posting much more palatable.

Cons: There are some UI wonkiness that is annoying - such as when dragging an image into a post, where it can glitch. It would seem obvious to include more ways to post things routinely, however saving as a draft and clicking post over and over seems to be the other way.

Overall: Peace of mind, ability to save time (and time equals money), client "WOW" factor of having a filled content feed, ability to generate new clients using first site as an example. Hootsuite basically prints money for you if you use it correctly.

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Best social media management tool

Oct 11, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love being able to schedule posts to all social media channels centrally. It's genius. It's great to be able to see what's been posted, what's scheduled, and what channels have yielded the most response

Cons: Can't think of anything in particular. Although the price point could be better for smaller companies.

Overall: Made my job easier by being able to schedule social media posts centrally.

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Hootsuite does it all.. and then some!

Oct 11, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Functionality for several different platforms, can handle numerous scheduled posts for different accounts, and real time social media analytics are very useful.

Cons: The user interface may look a bit dated as Hootsuite's been around for what seems like forever. Maybe time for a more eye-pleasing update?

Overall: Multi functionality for different social media platforms, Hootsuite is a dependable piece of software for social media managers to use.

Effective social media management tool that everyone may learn and use.

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Very mature platform and complete set of social media management tools that help people who need social media advertising or management. They also provide extensive selection of integration and wide range of functionalities.

Cons: It is relatively costly when you need to upgrade and need additional add-ups and/or functionalities. Enterprise plan doesn't seem to be feasible for regular household users.

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Nice Platform To Make Social Media Management...more manageable!

Oct 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: Nice to have all of our different social media platforms in one place, instead of having to toggle back and forth between all of them, AND personal pages; quick to learn and understand how it works, and was easy to explain to others in my office how to use as well;

Cons: A little clunky sometimes with different platforms; about once a month, I find myself having to re-log in to several of our accounts, which is a bit annoying when we have not changed passwords or anything else; lack of use of the "enter" button to make spaces.

Great way to manage social media

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: I'm able to manage all of my social media platforms from one place. It is easy to schedule posts for the week and not worry about posting for the rest of the week.

Cons: Not much. It was hard to post pictures, so my Instagram wasn't as well managed as my Facebook and Twitter. I also used this in 2014, so things may have changed by now.

Hootsuite is Great for Social Media Management

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: We use Hootsuite for our small business, it helps us keep track of each social media platform we use and allows us to post via PC or phone. It's quite helpful and useful for beginners and businesses. I would recommend this product to anybody.

Pros: Multi-Platform functions, Free to Use, The Free features are still useful, Can buy into the product but its not necessary, Tells you the requirements for each social media platform. PC & Phone friendly.

Cons: Sometimes after an update it bugs and won't notify you when there is a post to publish. On the Free version you can only post to the most popular/basic platforms: Twitter, Facebook, Instagram, LinkedIn.

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used the paid service, had a lot of bugs. Nice that they are fixed, but on free service now

Oct 04, 2017
3/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Value for Money

Pros: ability to see schedule for all posts. NEW ability to make posts from the app or page. I had multiple users but it's nice because I don't have to share my Instagram passwords

Cons: hard to sort everything. once there were multiple posts, seemed very laggy especially from the app.

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We've enjoyed using Hootsuite and it makes managing several social media accounts very easy.

Oct 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We've enjoyed using Hootsuite. It's very simple and intuitive programming makes managing several social media accounts very easy.
We manage 4 Facebook accounts, 4 Twitter accounts, 3 Instagram accounts and 3 Pinterest account all from one simple and easy to use "dashboard"
With HootSuite, we can schedule, and re-schedule social media posts in advance, saving us time, money, headache and aggravation.
We can even collaborate on social media campaigns across multiple channels in different offices and time-zones.
HootSuite makes the difficult work of social media marketing much easier to handle for large and small operations such as ours.

Cons: There is very little we do not love about HootSuite. It has all the features we need and more. We can even upgrade if we need more features. We are only using the basic plan and it fulfills all of our requirements.

Hootsuite Beginner who loves it

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: This has saved me so much time and allowed my business to remain connected to social media and my customers. A one stop program that takes care of posting across all of them

Cons: It can be a bit confusing to set up. I have also had to re-sign in a couple of times which is a bit annoying

HootSuite is a must have product for social media marketing

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easy it is to prepare social media posts ahead of time and to schedule these posts so far in advance, great for moments when you are out of the office.

Cons: I wish that it was a bit easier to input content information from other websites, specifically those who have the ability to Tweet suggested information from their pages.

A very handy tool to use

Oct 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that it syncs to my blog's RSS feed, so automatically shares new posts to my social media followers. I also like that you can customise the way the post appears including adding hashtags.

Overall: It has made managing my social media profiles a little bit easier

There really isn't much that I can class as a negative. I honestly cannot think of something that is a negative. If you really push, maybe in future, if you have a tweet for instance, they can include options like the number of times you want it posted and then do it automatically

Can't go wrong with HootSuite!

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Being able to schedule posts is the best thing ever! It makes working on social media so much better and I find Hootsuite fairly easy to use.

Cons: The price is just a little bit higher than I would honestly like. However, I still think it is worth it.

Excellent platform for social media management

Sep 28, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: A Community Manager will love this platform . With it you can manage multiple social media channels in a single panel and schedule your posts in a easy way, all of them will be automatically post on the date and time you decide. You also get reports to learn more about your audience and improve your strategy.

Cons: Instagram posts are not automatically published, you'll need to download the mobile app. Once you schedule a post you'll receive a notification on your cellphone and have to do the rest manually.

Ease of scheduling and monitoring

Sep 28, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to see and tab all of the pages that I manage. It's very convenient for my day-to-day duties on the job.

Cons: When I hover over certain areas, multiple drop-down menus will appear and it's very distracting when I have to hover away for them to leave. I would prefer a click for a drop down and not a hover drop down.

Overall: This is essential for my job. The ease of scheduling for the multitude of clients that I have makes my job so much easier.

Excellent

Sep 28, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love that this software has a clean, organized look, and provides a way to look back on posts that went out, etc. We have had very few problems.

Cons: We cannot schedule out multiple photo posts.it will post multiple times, once per photo. This is a challenge since we have to go through the platform itself.

Easy way to manage your social media networks in one location. Saves time and money.

Sep 22, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Having the ability to make automatic and scheduled posting to various social networks in one location is a lifesaver for any small business trying to market themselves. Hootsuite gives you the ability to skim a few extra minutes hours from your day with a centralized social media hub. Allowing you to change your messaging from one place to the next without skipping a beat. Hootsuite is a must for anyone managing multiple social accounts.

Cons: That they took away the feature to find stories by key words and then schedule those stores to go out through your network.

Overall: It saved our business time and money because we could manage multiple accounts in one location, change messaging, scheduling posts and check feedback for each account.

Good application until it is not as before.

Sep 21, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Its characteristics are excellent to carry different social networks in the same platform, this is for people who carry multiple applications of the same person or company, it becomes easier to have them all day.

Cons: It presents some performance failures when hanging up in one of the social networks, which does not allow upload some content and forces the user to leave the application which interrupts the process of constant use of the user if necessary.

I manage multiple franchise's social media accounts and used HootSuite briefly.

Sep 21, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I liked that I could schedule posts across multiple platforms in advance-- key when working with multiple companies and raising small children!

Cons: I wish I could've connected more accounts through the free version. The product is often marketed as "free", but is quite limited if you're truly using it to manage multiple accounts. The actual interface wasn't as user-friendly as some of the other apps/software I've used.

Manage your social platforms using a single software

Sep 20, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: - Easy to navigate dashboard
- Seamless integration of multiple social media sites including Facebook, Google+, Twitter, and LinkedIn
- Scheduling posts is my absolute favorite feature
- Decent analytics
- Easy to collab with other team members
- Intuitive design compared to competitors

Cons: - Only a few profiles are allowed in the free version and then you have to upgrade
- I have encountered 1-2 glitches while scheduling a post in the past

Good free service

Sep 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Hootsuite is a great social media organizational tool that lets you publish and engage with many platforms. The free base is great and the app is great on the go.

Cons: As with any social relationship management tool, it's hard for them to roll out new features quickly.

Simple and functional

Sep 18, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It's free, simple, and functional. It certainly serves its purpose as a tool for beginners on social media or account managers handling a small number of accounts per brand.

Cons: User interface feels outdated and is not the most intuitive. When writing a post, you can't 'enter' to create space, which is confusing and frustrating.

Overall: Free software, able to prepare, and schedule posts for 1-2 brand accounts.

The free option can meet basic needs for platform management

Sep 18, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality

Pros: It has a free version which does allow you manage several platforms. You can schedule posts, manage feeds, and reply to posts. You can view news feeds for several platforms side by side to have eyes on everything simultaneously. That have greatly improved this feature to make it easier to see.

Cons: I don't like how you can only schedule posts in increments of 5 minutes which feels cold and "scheduled" to me. There are other platforms that allow you to choose any minute of the day which feels more natural.

A great tool for Social Media Managers

Sep 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: There are options to add a lot of different streams from different social channels. Scheduling and publishing is straightforward. It's a good tool for social listening as well.

Cons: The user interface can seem a little clunky and hard to navigate at first. However, it gets easier with time.

Good for limited platforms.

Sep 12, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: The ease of being able to schedule in one place is nice. It's pretty idiot-proof and can be done with a few simple clicks. The link shortener is handy as well.

Cons: You constantly have to reconnect LinkedIn and it's limited on the platforms you can post to. You also have no ability to even add one person to a team on the plan.

It is ok

Sep 11, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: It tries to be the master of all by just being a skin for all other applications that you have to pay for inside the app. It makes using some things easier and does not give clear picture to what apps are free and what apps have in app percussing

Pros: you can schedule some posts

Cons: only one calendar so you would have to constantly swap out the accounts you want that post to go to.

Hootsuite is a key part of our business and serving our clients!

Sep 10, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Social media API's are very good and frequently updated to remain current. Project teams are valuable and save time with my team. The content calendar is easy to use and gives a quick easy to understand overview of scheduled posts.

Cons: Lack of integrations with other software such as CRM and project management software. Switching programs often leads to inefficiency.

Overall: Saves time and money while helping us serve our clients.

Perhaps the best free tool for social media publishing and basic monitoring for multiple channels

Sep 10, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Hootsuite makes it very easy for users to get set up and ready to go within a few minutes. Very intuitive.

Cons: Having only used the free version, I can't comment on features available in paid versions, but as a result I did find the features somewhat limiting as you'd expect. Power users would need to upgrade from free, but I can't really fault Hootsuite for all it offers for free.

Marketing on social media has just gotten so much easier

Sep 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that I can organzie my social media marketing and have various posts go out at the same time amongst different SM sites. The other great thing is at one sitting, I can set up my posts for all my sites - even using a different post for each site for the entire week and then scheudule them to go out when I like.

Cons: That I cannot post to instagram as easily as I can post to my other sm sites. While it only takes a couple of extra steps, it can be annoying.

Overall fine and serves its purpose.

Sep 07, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I like the functionality and how it can help streamline my social media presence for my business. I like that with the free function I can use it on 3 different platforms.

Cons: It's not the cleanest and easiest to use. There are other softwares that I find easier and more intuitive to use, and are cleaner/ more organized in set up.

Does what I want, help is available if I need it.

Sep 07, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Their customer service is the best. They assign one person to you and that person helps with large and small questions. They are always adding features.

Overall: Allows me to schedule content, saving me time.

Robust features, but not the greatest user experience

Sep 05, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Hootsuite has some of the best analytics out there for a social media management app, as well as has the ability to manage several social media accounts on several different platforms (including youtube!). Also love that you can set different permissions and assign different accounts to different team members.

Cons: Not a fan of the interface. The dashboard is extremely clunky to use, and it was really hard managing the permissions and notifications for different team members and interns. It also gets pretty expensive the more users you add.

Amazing

Sep 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: very easy to use, loved everything about it. Cut down my social media time to 4hrs a week, I set everything sunday night and im good to go the whole week; i actually got work done.

Cons: Id prefer the Instagram posting to be auto machine 100%. I dont mind it now as much as the beginning.

Pretty great free tool for Social Media Management

Aug 29, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the number of social media channels / platforms you can add to Hootsuite! I only use the free version but that still allows me to have a good amount of columns to manage.

Cons: The interface isn't the most user friendly and it looks slightly outdated. Because there are so many features, things can get clunky and a little confusing at first glance.

Great scheduler and monitoring, but needs some work on reporting and customer service

Aug 22, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
1 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The scheduling and monitoring are wonderful for those on Twitter or in specific LinkedIn groups. The scheduler is good for any social platform.

Cons: I think their KB is lacking and needs a content update. It doesn't have the most up-to-date information either. Their customer service is a chat, but the people aren't very knowledgable.

I use it for a few functions, but not as many as they'd like, I'm sure

Aug 20, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I like that it enables me to schedule Instagram posts. I don't know of any other way to do this! I also like that multiple people on a team can use it to schedule posts on multiple platforms. I also like the simple way it displays mentions, etc. from each platform.

Cons: Twitter: I don't like that I can't tag photos for scheduled tweets.
I don't like that there's a 3MB limit on photos (I don't think native Twitter has that limit.)

I don't like that the Hootsuite mobile app doesn't send me push notifications (I have to check the app around the time that I scheduled an Instagram post.)

Overall: some great scheduling features, and some could be a lot better

amazing

Aug 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to use on desktop. Great to keep organized and ahead of the social media marketing options available.

Cons: limited on app, would love a better mobile on the go access. Being super busy and when a though arises, it would be great to share

Overall: Organizing the social media

Not as efficient as one would hope

Aug 15, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The great thing about Hootsuite is that you can post to multiple social media sites with one click. In addition, being able to schedule your posts in advance allows you to have a greater presence on your sites.

Cons: The Hootsuite dashboard in general is confusing and not very user friendly. It took me quite awhile to figure out how to create a post. Additionally, you can't preview a post before sending it out...this has created many problems for me. For example, after posting to Facebook, I've checked the post directly on FB and noticed an error. I then had to edit the post in FB, which could have been avoided if I was able to preview the post on Hootsuite.

Helps facilitate social media management for this reluctant social media user

Aug 15, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's nice to track our org's feeds & different social media accounts all in one place. We have several different Twitter and Facebook accounts, plus a few Google+ accounts, for our different communities, and it's nice to have them all in one place.

Cons: I imagine that Facebook, Google, and LinkedIn may have something to do with this, but the integration between HootSuite and posts to Facebook, G+, and LinkedIn Groups is pretty clunky. In fact, you can no longer post to LinkedIn Groups from HootSuite.

I wish HootSuite integrated its mobile image optimization app's services into Web-based HootSuite. When I upload a photo, it'd be great if HootSuite could suggest modifications to optimize how the image will appear on whichever account I'm posting to.

It's also hard to tell who has reposted one of your posts. I wish I could hover over the heart or RT values to see a pop-up of who has reposted/liked.

Overall: Integration with our various social media accounts.

Great for managing multiple social platforms

Aug 15, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Free option
Ability to monitor multiple sites
Ability to schedule social media posts
Ability to monitor comments, likes, conversations
Ability to monitor company mentions
View of all feeds on one screen

Cons: Can't schedule Instagam posts (although I think that is an instagram issue)
Layout is cumbersome
Free option only allows 3-4 social platforms to connect

We had paid for Hootsuite hoping it would fulfil a need but felt it couldn't support larger scales.

Aug 15, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It offered a great solution for one business managing their social media streams all in one place, or even a small few, but ultimately not at a larger scale.

Cons: When trialling Hootsuite we didn't quite feel it had the capacity to support our scale of work. We had found that trying to monitor interactions on page across a number of profiles quite difficult and not as user friendly as other platforms.

Overall: I would happily recommend this to someone working with a smaller number of clients, but not for large scale community management.

Eye-opening and intriguing

Aug 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I really liked how easy they made it to run multiple accounts by scheduling posts and organizing things out by account. I used this program for an internship and it made my job as social media manager much easier.

Cons: There was not a lot that I did not like about this software towards the end of the internship. However, it took me some time to learn how to properly use the program. Once I did, I saved a lot of time and work.

Overall: It made my life easier during my time at the internship.

Hootsuite is a great software!

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like the most about Hootsuite is it's analytics, you can see them for every social media you have there. It's a very friendly software.

Cons: It's expensive if you're just starting a business but it's worth it to have control on your social media if that's what you want.

Overall: It saves me a lot of time while scheduling my posts for every social media that we have.

My Favourite Tool for Social Media Management

Aug 08, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This tool is so easy to use it's not even funny. I like things simplified so this is my go to. I love the fact that I am able to manage my pages all from one platform instead of having to log into different locations. Superb!

Cons: If there are any cons,I am yet to find them and I hope I never do. Hootsuite meets my needs as a user.

Hootsuite is an excellent tool to manage social media accounts.

Aug 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like Hootsuite because it allows me to manage multiple social media accounts for a business. I like the feature of scheduling posts on the content calendar.

Cons: I like that Hootsuite offers a free version. I do wish that with the free version there were a few more features for the users.

Hootsuite is a great online tool to manage a businesses social media sites in one place.

Aug 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like how it maximizes the social media manager's time. You are able to make an editorial calendar and schedule posts to go out on optimal days and times.

Cons: Hootsuite is very basic, but I am using the free version. The free version gets the job done for the bare minimum of work.

Overall: I can easily manager multiple social media accounts and save time.

Has Quirks That Can Be Really Frustrating

Jul 27, 2017
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Scheduling posts across all social platforms with the review option as well as the monitor option. I really like how you can use queries to find relevant posts about your industry and easily like and retweet them in the platform.

Cons: I've been using for over a year and there's still some of the obvious quirks that haven't been improved. Quirks or bugs that anyone would run into from doing the basic of tasks (including posting a status).

Overall: Easily scheduling posts with lots of options around settings for the posts.

Great tool for scheduling my posts!

Jul 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It saves me a lot of time, and i can do my posts at one time and then forget about them thanks to scheduling

Cons: lacking some instagram integration but so do most tools so i find that all the other integrations it has they make up for it!

Overall: A lot of time has been saved, and i am able to concentrate on other things the rest of the day.

Pretty much the gold standard for social media management

Jul 20, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: I wish you could schedule to Instagram from the desktop app, but I realize that's a shortcoming with Instagram itself and not Hootsuite.

Pros: Very robust features--ability to search for mentions of your company or any topic to get involved with people and meet new followers, ability to see comments on facebook ads and respond in the app, the ability to respond to anything sent your way on your social media all in one place, bulk scheduling with spreadsheets, ability to manage many platforms at once, and more. I love Hootsuite.

Cons: The main con is that I wish Hootsuite had scheduling features like Buffer. Buffer allows you to setup a schedule rather than having to post everything manually, and it's super easy to recycle posts. For example, Buffer will tell you when the best posting times are either set up a posting schedule for you based on your desired frequency, or allow you to set one up (like post on facebook at 3PM every Tuesday and 10am every Friday etc.). Also, buffer's chrome extension will pull images in addition to the URL, and I wish Hootsuite did the same.

Hootsuite for business

Jul 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Na

Pros: Easy to use. Has all my social medias, very convenient. Love it.. The main page is cool too.. How I can view all of my feeds at once

Cons: I wish the way you posted /scheduled a post was different I hate when it asks me if I want to share something via hoot suite when I'm on another page

Easy to use posting platform. Functionality is efficient.

Jul 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Hootsuite allows you to post to multiple social platforms at once. Extremely easy to use. Very simple in setting up as well.

Cons: As this is an auto-posting software it gets throttled by social media frequently. Further, the link preview is a bit touchy.

Overall it has been a good experience.

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: You can manage your social media platforms easily and set your calendars to every month. The insights and data is very accurate.

Cons: Once you have posted something it disappears from your calendar, which is something that should be fixed.

Overall: Managing our social media platforms was easily done with this app.

Best team app that we use.

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that I can do months worth of work and schedule my posts for the future. It is great to be able to track several hashtags on one screen on my laptop.

Cons: It would be great if each user could be brought on at a less expensive rate. For instance I would like my marketing firm users price to differ from my interns price.

I used a free version to schedule posts to personal Facebook.

Jun 27, 2017
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I can schedule posts to Facebook and not have to worry. I like how it shows you a queue of all the posts to publish. You can also post as a page which is easy to use.

Cons: it was hard to set up at first, and they really push you to buy a subscription when the free one works just fine for scheduling posts.

It has made our social media campaigns much easier

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease of use and hows it made managing different platforms easier. I also like how it is avaiable to different team members to use.

Cons: Increase in cost. We originally signed up at a base price and it has continued to grow. It takes a minute to get used to the format as well.

Overall: So many. It's made everything easier and is a great way to manage.

Great social platform to do everything at once

Jun 27, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Best platform when it comes to free. You can schedule and monitor all your influencers in one platform and that is very helpful.

Cons: Free version is much more limited now and that is disappointing, plus seems like their pricing has gone up significantly and they no longer have the suggested content feature and that was a big plus in my book.

Has increased my followers and engagement - I am also more informed of the issues I wish to follow.

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The layout is nice, can see all social media platforms in one place - the functions of setting up preferred hashtags is great -

Cons: It doesn't work well with my chromebook - sometimes loads slowly also don't like that it says 'brought to you by hootsuite' or whatever when I schedule posts

Overall: organization. more followers.

Makes managing multiple social media accounts so much easier!

Jun 27, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love having the ability to manage multiple social media accounts together on one platform and easily interact with all of our followers in one place.

Cons: Sometimes the site is slow to re-load but this could be the web browser I am using. It also took a while to get used to using but this could be because I am so familiar with using the social media platforms on their own.

So many functions

Jun 16, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that it does what I need it to do and I can send out the same message to multiple social media platforms at once.

Cons: It's a bit confusing. There are so many options and although I'm pretty tech savy I never remember where to go to do things.

Overall: It allows me to sign in once and post things on multiple sites.

Hootsuite is great for scheduling content and seeing all platforms in one convenient location.

Jun 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the scheduling feature the best, the ability to see all my platforms for all my brands in one place and the ability to track success with the boards and analytics.

Cons: You are limited in your ability to track mentions and hashtag usage outside of Twitter. This information has to be calculated manually for Instagram and Facebook.

Overall: Scheduling, single location for all platforms and analytics.

Amazing tool for anyone managing several social media channels

Jun 11, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: As a marketing agency, with many customers - who run many social media channels - this tool is perfect. It helps me manage all my customer accounts under one roof - not forgetting any posts or client. It helps schedule posts on various channels at different times of day, depending on what I decide will best suite the audience. Great tool!

Cons: I don't like so much that it started as a free tool - and has a cost. In addition, I feel their customer service is not 100% effective. need more support at times.

Overall: Helps me manage all social media channels, for several customers, in one place without making any mistakes or forgetting anything. Helps with organization and monitoring!

Amazing value for money and all-in-one social media management tool

Jun 10, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The calendar layout and drag and drop feature of the posts makes it so easy to move the posts around and see at a glance what you have scheduled for the week.

Cons: Integration with Instagram is not complete. It's still a hassle to have to post via mobile. It's like setting a timer when the scheduling goes off. This still doesn't really reduce the time required to post to Instagram.

Overall: Ability to plan out the social media scheduling on a weekly basis.

Not the best but what else is there?

Jun 09, 2017
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: The ability to manage several accounts and have several tabs open at the same time to monitor many social streams, is obviously handy and exactly the purpose of this software. It is largely intuitive, not particularly difficult to set up, and fairly customizable. If this is the only program that you have access to, for managing several social accounts, it's not too bad.

Cons: There are times when you might need to be logged into a number of different Twitter accounts, or other social accounts. This is where this software becomes frustrating and annoying. What you can be logged into is very limiting, because you can only have, for example, one Twitter account linked up at one time. I have managed multiple Twitter accounts, and you can't be logged into those, you have to pick only one. I would think the technology should be available to be able to log into as many accounts, on each platform, as you might need. HootSuite is OK, but that's all I would say¿ I would much rather use the native platform, which gets you better analytics anyway.

Not a fan of the interface for using social media; more for publishing

Jun 09, 2017
2/5
Overall
1 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Pros: If you need something to let you manage a bunch of accounts, where you are mainly publishing and responding, or where you need to work with a team, Hootsuite might be pretty good.

Cons: For more straightforward/traditional use for reading the interface is incredibly cluttered and aggravating. Tweetdeck is better unless you have a specific use case.

Speeds things up.

Jun 09, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: I can post on 30 different accounts at once which saves a bunch of time. I can see any stream I need to at any time.

Cons: It's difficult to see the effectiveness of the social media effort and somewhat difficult to navigate. I can't mass delete the posts that I mass scheduled.

Great bang for your buck

Jun 09, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Hootsuite offers great service for the value. Most other comparable products we looked into were more expensive.

Cons: The interface is a little clunky. You'll also want to note that if you want analytics you have to pay extra for each type of report.

Overall: I've used Hootsuite across multiple organizations. It allows people who don't know much about social media marketing to schedule and amplify their impact in that area.

Hootsuite is good for beginners.

Jun 09, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Good software to use if you're just getting started and getting a feel for scheduling posts on social media.

Cons: With the free account when you schedule posts ahead of time it posts saying you used hootsuite to schedule.

Easy of use social platform for multiple account management

Jun 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: HootSuite is one of the best social account management software, easy to use on multiple clients, the multi-columns dashboard is great to view and get the info and messages from our social accounts.

Cons: Complex user experience, it could be more user friendly. Limitation on number of reports. The price for 10 accounts is okey but the next plan is fo 20 accounts and is five times more expensive, no option to add 1 by 1 account after purchased the basic plan.

I found this product a little too much for my needs

Jun 07, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: If loved the idea of being able to post to multiple platforms at once, but in reality this did not work out as easily as i hoped

Cons: I found it too complicated, i needed the process to be a lot easier and less steps. I tried a few times to learn it, but in the end ended up giving up.

use weekly - very helpful

Jun 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: ease of use to get all of our social media postings out in time - also links into to many social media sites

Cons: its sort of all over the place - the layout i mean - it could be streamlined a lot better so that you are not going back and forth alot

Overall: one stop shopping

Hootsuite is the easiest way I've found to schedule social media.

Jun 07, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Being able to schedule things for Facebook, Instagram, and Twitter at the same time has been super helpful and being able to see everything that has been scheduled has been great.

Cons: No easy way to bulk schedule! The bulk scheduler is in no way helpful and it would be a lot better if you could upload multiples of the same tweets.

Overall: Being able to schedule on across multiple channels.

Works Great, but You have to Pay to Get Full Benefit

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, multiple social media platform it covers, and the quick staff adoption of the product by our staff members. Also, overall improvement in our social media presence among our membership. Hootsuite really saves you a ton of time and effort by centralizing our social media efforts in one place.

Cons: To get the full benefits and streamlining out of Hootsuite, you have to buy a higher level plan. LinkedIn Group integration is going away, however, I don't think that is something Hootsuite can control. I worry that it's a sign that more and more social media companies will stop allowing intergration platforms like Hootsuite.

Overall: A significant amount of staff workload is reduced by Hootsuite because it allows our social media presence to be managed in one location. It has also greatly expanded our social media outreach to our clients and members.

Easy social media management

Jun 07, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: We have loved using HootSuite in the past. Scheduling promoted and unpromoted posts is a breeze and it's so nice to customize posts to each platform and its audience. I also really like seeing those I follow and easily sharing their posts. Made our social media management so smooth.

Cons: The dashboard is a little clunky, i wish there were more features, or ribbons to customize would be even better, but not impossible to navigate.

Streamline posting on social media

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: I can post on multiple social media sites with one post on Hootsuite. I can also schedule multiple posts at a time and have them post at preset dates and times. It is easy to spend one hour and schedule out several posts for the next week or two.

Cons: As with any new software, it just takes time to become familiar with navigating around. There may be a tutorial, but it was easy enough to figure out on my own.

Hootsuite makes basic scheduling easy and helps me manage social media efficiently

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The simply UI saves me lots of time by allowing me to schedule posts to multiple accounts at once. To me, it is the most straightforward publishing tool for Twitter and LinkedIn.

Cons: I wish posts on Instagram could be scheduled; this feature may be in the Pro upgrade, but I am not sure. If so, I would request an upgrade.

Overall: The fact that the basic version is free is a big selling point. Even if it were not, I would still recommend it.

Very straightforward and pleasant to schedule posts on behalf of my agency and our clients!

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like being able to link multiple profiles to one account so that I can organize the agency's activity and clients'. It's great for scheduling holiday posts or posts for during the weekend.

Cons: Certain size files aren't able to be attached in the media section (larger files) that are able to be attached on the platform itself.

Overall: I can schedule posts for the future and oversee all social media activity in one place.

Hootsuite is good for the price, however, there are often several malfunctions.

Jun 07, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Very affordable for the service that it provides. It is relatively easy to use and acts as a good entry-level marketing automation software.

Cons: It malfunctions very often! I get notices at least once a week that there was an error and my message was not published, which is frustrating if I am not in front of my computer.

A good social scheduling/posting tool

Jun 07, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: The interface is user friendly. The administrator is allowed to create teams as well as approvals processes.

Cons: The lack of analytics and also promotion of integrations that hootsuite hasn't fully integrated into the tool.

Hoot suite is a leader if you want to automate the social media

Jun 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I use the HootSuite's app, on my Twitter account, and the app works AWESOME!!, the account is growing fast and easy, without a ban on my twitter account.

Pros: You can schedule quickly the post and tweets, easily with a csv file, download the sample and upload the posts for the future, you can win followers easily !

Cons: Scheduled posts feature is a winner !

I used everyday and help me daily tasks

May 25, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: You can manage many differents accoutns of differents clients in the same space.
This save you a lot of time.

Cons: The free version is noy enough.
I use the free and pro version and definitly i suggest to go pro. Its a plus.

Overall: it's an invest.
Yo will save a lot of time!!!!

It is really great to work i loved

May 17, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: it is very easy tu use if you work as comunity manager. I really liked becouse it is very confortable to

We used HootSuite prior to Hubspot, and were fairly happy with it.

May 16, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The analytics are great--the charts and graphs generated are easy to read and tell a good story. Much better than analytics data provided by the actual platform itself.

Cons: It can be overwhelming trying to monitor various social media streams on the dashboard--the segmenting makes switching around a little cumbersome.

I uses hootsuite for scheduling social posts.

May 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that you are able to schedule posts to multiple social platforms. I also really like the auto schedule feature.

Cons: I wish that hootsuite gave me more analytics. I also wish it told me how it figures the best time to auto schedule.

Overall: Scheduling social posts in advance across multiple social platforms.

Makes social media marketing much easier!

May 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I used Hootsuite very frequently for my position as the communications coordinator for a business college, and I love it. It was so much easier to plan ahead for my marketing each month by scheduling tweets as well as Facebook posts.

Good Experience

May 15, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like this software because of the speed of navigation it has, besides that, we get many like this. I like the fact of being able to make money helping the platform with my online presence since I plan to use it frequently and with much affection.

Cons: The color I do not like much, I do not know why but it seems to me like other similar pages, at the same time the presentation of the reports is not reliable yet, I hope to change my opinion about this that I just explained

Overall: Save time, money and work, I can manage easily anytime and instant.

Friendly, intuitive, accessible, direct

May 14, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The advantages I can get and the programming of publications. It facilitates my work and allows me to perform better.

Cons: I honestly have nothing to criticize. It would improve the user experience to make it even friendlier. It would add more options to have more control over the tasks

Overall: Management of social networks. Programming of publications. Tracking, statistics and increased productivity.

Hootsuite helps manage multiple social media platforms better than anything on the market!

May 12, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: You want Hootsuite to do one thing, manage social media channels. And it kills it at that. You can monitor everything you want from just a few clicks and schedule out as far in advance as you like. And it's all free to boot!

Cons: I wish Hootsuite had more metric reporting. Right now that feature seems lacking in a time when social media is becoming increasingly about data analysis.

Overall: It makes planning out social media for the coming month a snap!

Its great

May 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: A got the chance to have all my acounts in one software. It helps me keep track and manage my social network channels. It can enable me to monitor what people are saying about my brand and help me respond instantly. I also can view streams from multiple networks such as Facebook, Twitter and Google+ and post update

Cons: I would like to see more analitycs posibilitys .
The way to program a massive post it could be a lot of work some times.

Overall: I Can save time and energy for my work.

Hootsuite is a great choice for social media scheduling

Apr 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I have been using Hootsuite for about 2 years now. It is user-friendly and intuitive. You just connect your 3 social media accounts (for the free version you get up to 3), then start scheduling content. You can easily upload a photo, or add a link (which it will shorten for you - very handy). I love that it has both the Streams view, and the Scheduler. The Streams is handy to see side-by-side your past content and current, and the Scheduler allows you to easily see what you have scheduled in a calendar view.
I have never contacted customer support so I can't speak for that, but I can say that every problem I've run into was easily fixed and so I didn't need customer support - that's a plus right there! Occasionally accounts get disconnected and you have to reconnect them, but that is really the only bother I have run into with using hootsuite. It makes scheduling out a month's worth of social media simple and easy.

So easy to schedule tweets

Apr 19, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Love the auto schedule feature, it makes my tweets really consistent. So easy to track engagement with the analytics tools.

Good platform but needs an upgrade

Apr 17, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Is the only tool I have found that works great to schedule social media content.

Cons: It feels like outdated.

Overall: We use hootsuite to schedule all our clients social media content but it doesn't let you post gif in a friend way, post with photos (not album) and sometimes the copy is all messed up with spaces.

It needs to be upgraded and up to date with the latest things Facebook and instagram is working, like the stories and the simply fact that instagram should post automatically not manually.

Recommendations to other buyers: I think a rebranding would work to make it more simple and up to date. Also it should be easier to schedule the post and boost it from there.

Excellent tool for social media 

Apr 15, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: integration with many apps and social tools, friendly interface 

Cons: Its interface can be a little confusing for a novice user

Overall: One of the best apps for social media I've tried, however its interface may be a bit chaotic for the novice user

Recommendations to other buyers: improve the service for bulk message

Hootsuite review

Apr 15, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It really user friendly without out a huge learning curve

Cons: no cons, not for the level of usage that I do at this time

Overall: I'm a causal user for my social media efforts and I have used it for certain clients as well . I think it is a great software to manage my social media accounts. . It allows me to switch back and forth between my different social media accounts with ease which may seem like a small thing, but after a while it is a real time and hassle saver

Recommendations to other buyers: It's worth a try if you plan on posting to several social media accounts on a regular basis as it is definitely a time saver once all is set up

Using Hootsuite to Promote My Business

Apr 13, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: I'm a freelance business writer and I use Hootsuite to promote content published online. I appreciate its relatively easy-to-use system of shortening links, attaching images and being able to post on LinkedIn, Twitter, etc. There are occasional disruptions or links that don't automatically attach photos, but in most cases this appears to be an issue with the site being linked to, not Hootsuite. I also believe Hootsuite offers additional features and functionality I've not had time to explore.

Managing Master

Apr 13, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Hoot suite is the app I use for scheduling my Tweets every day. If you like an information and you want to share it with your followers but not now because you just tweeted too many things, in that case, schedule it using Hoot suit.
The next best thing about Hoot suit is to get your stories there. I am a lazy person and I don't want to go and type my keyword every time I log in Twitter but in Hoot suite, you can save your keywords, searches and one of your favorite list and I got all of them at one click. Superb! Everything on the same page. I love this app the way it helps me.

Recommendations to other buyers: This is a good app because I am using it for free and I don't do bulk scheduling, so I don't need to pay for it.

Great Social Media Management

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: HootSuite is a very good platform and makes sending messages out to many social platforms at once easy.

Social Media Manager For Dummies

Apr 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: HootSuite is a fantastic platform and provides all the basics you need for managing your business's social media. It gives me the ability to share content across multiple platforms at the same time quickly. It enables me as an agency to have all my client's accounts connected for easy sharing. I like using HootSuite and I look forward to new features they roll out in the future.