# Page 15 | Hootsuite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 15 - Is Hootsuite the right Social Media Management solution for you? Explore 3796 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/121701/HootSuite/reviews

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Hootsuite

4.4 (3796)

[View alternatives](https://www.capterra.com/p/121701/HootSuite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 15 - Reviews of Hootsuite

## Showing most helpful reviews

Showing 351-375 of 3796 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Rick K.  
Owner  
Construction  
Used the software for: 1-2 years

### "Hootsuite made Social media useable for us"

March 13, 2023

5.0

We’ve been really happy with Hootsuite. It’s shortened the time we have to spend on social media and made the time we do spend on it much more streamlined.

Pros

We only use social media because Hootsuite allows us to manage all the different platforms at once. Otherwise we would only use 2 platform or spend a lot more time on it.

Cons

I’d really like to have a little more automation options. It’s taken a while to get used to everything but now we’re really happy.

Alternatives considered

[X Pro](https://www.capterra.com/p/144330/TweetDeck/)

Reason for choosing Hootsuite

Ease of use, price, high recommendations from others.

Switched from

[X Pro](https://www.capterra.com/p/144330/TweetDeck/)

It was less of a switch and more of testing lots of different programs and Hootsuite has been the most efficient and easy to use for us.

Review Source

RO

Raad O.  
Marketing Specialist  
Consumer Goods  
Used the software for: 2+ years

### "It provides a lot of inspiration and motivation to create unique content on social media"

April 28, 2023

5.0

Pros

With Hootsuite's exceptional scheduling tools for social media posts, managing social accounts has never been easier. Hootsuite is intuitive and efficient, allowing all team members to participate by planning ahead and analyzing data. The ability to schedule content across multiple platforms, customize each one, and respond to customers in one place is a significant advantage. Additionally, the analytics feature helps identify audience growth and the best times to post, which inspires the creation of excellent content.

Cons

Posting on Instagram is not of the required quality, as well as capturing data from those posts. Enhancing the integration with Instagram would likely improve customer engagement with our posts.

Review Source

JE

JoBeth E.  
Director of Student Success Services  
Higher Education  
Used the software for: 2+ years

### "A must for Student Affairs professionals"

July 2, 2023

5.0

I would give Hootsuite 5 stars! Our institution is pleased with the product!

Pros

Hootsuite was easy to incorporate with all of our current platforms. Hootsuite made it easy for us to build a semester of student life programming events and post them on multiple social media platforms to reach our students! The ability to have multiple accounts allowed our staff to be on the same page. User friendly and easy to navigate.

Cons

Hootsuite is not free and can be costly.

Review Source

Luca T.  
SEM Specialist & Social Media Advertiser  
Marketing and Advertising  
Used the software for: 6-12 months

### "Software intuitivo, semplice e immediato!"

November 17, 2022

4.0

Generalmente positiva, principalmente per il content planing. Il software rende agile e veloce l'operazione di programmazione del calendario editoriale social.

Pros

Facilità di utilizzo, interfaccia grafica molto friendly e possibilità di gestire più account contemporaneamente.

Cons

Purtroppo le possibilità di settaggio nella pubblicazione sono limitate. Ad esempio il tag sull'immagine, la registrazione del luogo o il post in collaborazione non sono integrati.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Hootsuite è un programma appositamente creato per rispondere all'esigenza di programmazione contenuti del social media manager.

Review Source

AC

Anil C.  
Marketing Executive  
Marketing and Advertising  
Used the software for: 6-12 months

### "Best Social Media Management Platform"

May 13, 2022

5.0

I am using Hootsuite with my marketing team, to create strategy of content platforms and social media marketing.

Pros

Hootsuite is powerful platform for using Social Media Management, and it has also important features for Content Marketing. There is huge library for starting marketing on the Blog section of site.

Cons

It is quite expensive, but for agencies the money can affordable. So only problem is it's price for the tool.

Review Source

MC

Marina C.  
Director of Communications  
Philanthropy  
Used the software for: 1-2 years

### "Great for Managing My Nonprofit Social Media Pages! "

January 10, 2018

4.0

If you manage multiple social media pages for an organization or business, this is a great tool that will make your life so much easier and save you a lot of time!

Pros

Hootsuite is a great timesaver. I love that as I'm setting up social media posts for the week, I can schedule posts across multiple platforms at the same time, and be able to further tailor them to the character of each platform (Facebook post vs. Twitter post) all from the same site. I also really appreciate how you can add or remove different "streams" from your viewing page for each social media platform. For instance, on my Facebook tab in Hootsuite, I have my page's scheduled posts in one column, our already published posts in the next column, and our inbox messages in another. For Twitter, though, I have my page's tweets in one column, our other newsfeed tweets in another (which I can retweet, reply to, and like all from that column in Hootsuite!), our mentions in a third column, and our direct messages in another.

Cons

Overall, Hootsuite is great, but there are a couple of things that bother me from time to time. When scheduling Facebook posts with multiple photo attachments, I've found that Hootsuite will publish each photo as a separate post, but with the same text each time, instead of including all the images in one post. This means that in these cases, I always have to go to Facebook's page to schedule posts with multiple images instead of being able to do it from Hootsuite. It's not something I have to do very often (typically, I only include one image with a post), but it's annoying nevertheless. I've also occasionally had Hootsuite incorrectly block me from being able to schedule my posts because it's internal clock is off and says that my posts (which I'm trying to schedule for several days away) aren't being scheduled for more than 5 minutes in the future.

Review Source

Laura L.  
Team Manager  
Consumer Services  
Used the software for: Less than 6 months

### "Hootsuite is perfect for handling content "

July 21, 2019

5.0

Thanks to hootsuite we have achieved a safe working environment, in which the information in the posts is not lost due to external errors. All the information is stored directly in the cloud, so that less risk is taken when synchronizing it between our different devices. In addition, with hootsuite it became easier to execute marketing strategies through multiple social networks. It is recommended for its great ability to integrate to instagram, linkedin, pinterest and Facebook. We recommend it because of its great facility to focus on specific customer targets, and to manage large amounts of network accounts, because the platform offers enough capacity to program and review metrics unlimitedly.

Pros

Hoosuite is a social selling software that allows you to monitor social networks, and create publications in them completely automatically. The publication system is very direct, so you do not really waste time setting up the tools to schedule each publication. We like to be able to review the engagement with our audience, and the performance metrics of each publication, in order to know which marketing strategies are most effective.

Cons

You can not make content discovery, or review the comments of the audience. Does not practice employee advocacy. It does not integrate chat tools or online conferences (essential to better coordinate the work among several community managers), and does not store the versions of the posts that have been republished before being finally published. It should be noted that the deployment of hootsuite is a bit poor, since it is not installed on any type of device, which limits the work to depend on the internet connection. When working with YouTube it becomes difficult to upload large audiovisual material.

Review Source

Candace G.  
Freelance Writer/Editor  
Writing and Editing  
Used the software for: 1-2 years

### "Love not having to keep up with social media anymore!"

May 19, 2019

4.0

I like it. It is easy to use and self-explanatory, and truthfully I can tell a difference in my exposure because my business is now brought to my contacts daily through the pre-scheduled posts.

Pros

The thing I love the most is that I can schedule it ahead of time. Social media is here to stay and to remain relevant in today's business world, you almost have to have comments, posts, Tweets, etc going out daily. With so many platforms, I got bogged down and resentful about having to keep up with it. Now, with Hootsuite, I write 20 posts, schedule them into Hootsuite and forget about it for the week. The posts drop on the day and time I scheduled, into the platforms I chose. And on the rare occasion that the PERFECT comment, or Tweet hits me, I can immediately drop it into Hootsuite to be published at a future date. I don't have to try and remember what it was I came up with Friday night while cleaning the oven. LOL

Cons

I don't like that I could only add three social media platforms to my account without having to start paying for a Pro membership. Three barely scrapes the surface. I did go Pro and added about a dozen.

Review Source

VR

Verified Reviewer  
Marketing and communications manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Easy to use with tons of features and plugins to compliment it"

August 17, 2018

5.0

Pros

Hootsuite is one of the most versatile tools out there in the market. Starting from its free package, you will find yourself covering all the essentials you need for your day to day operations when it comes to social media. The columns/tabs interface is what sold the product to our team compared to all the other competitors we tried. In addition, the ability to connect multiple profiles, create columns to listen to important topics and team communications and messaging (paid feature). The free plan also allows you to schedule up to 30 posts, and if you need more, upgrading to any of their paid plans is as cheap. As we had many clients to handle and our team required a lot of collaboration, we were under the team plan. it was easy to setup an automated monthly report that goes to the client, which saved us tons of time, and the team collaboration features allowed us to assign the right roles and exchange messages, assign tasks and customer inquiries (tweets and comments) to one another with ease.

Cons

While Hootsuite covers the essentials you might need for your day to day social media, it lacks much in-depth analysis, listening and reporting features. In addition, it does not have cross-platform profiling and does not have features to help you setup competitions or gather/mine data easily.

Review Source

VR

Verified Reviewer  
Community Manager  
Human Resources  
Used the software for: 1-2 years

### "The best tool for content management"

August 24, 2022

4.0

I meet Hootsuite a few year ago and since then it help me to schedule content and save time. It's a very visual tool, so it's really easy and predictive to use

Pros

It's a really easy tool, even begginers can use it without any problem. It helps to have everything you need for social media in one place, since de management of content, until the data inform. It really help me to save time.

Cons

Maybe the only thing i don't like is that in the free version you only can shcedule 5 posts

Review Source

VR

Verified Reviewer  
Reseller  
Apparel & Fashion  
Used the software for: 1-2 years

### "Best for any size business!"

April 29, 2023

4.0

Pros

The social media marketing was one of the best things that got me to sign up for this app to begin with it was very easy to figure out how to schedule posts and have them go out without worrying about whether or not you were able to send out emails or ads or customize marketing on your social media platforms if you decided to take a break or not log on for a few days.

Cons

Some things that are missing are things like maybe longer tutorials that help guide new users to learn new settings within the programs and specifically it would help if when you started to use the program and implemented it within each different kind of business that we all have as consumers, I wish there was some kind of AI type related scanning system sort of setup to where they could tell you what your business may need the most or where your business could benefit the most within the programming and how to start using that first to benefit everybody the most if that makes sense!

Review Source

SA

Silas A.  
Executivo Público  
Judiciary  
Used the software for: Less than 6 months

### "Hootsuite cria tempo para você"

July 7, 2023

5.0

Pros

O melhor para mim foi o agendamento de postagens e as postagens automáticas. Utilizo o Hootsuite para programar posts no Instagran e no youtube de um projeto pessoal que tenho. Como me dedico ao projeto apenas nos fins de semana, utilizo o Hootsuite para postar o conteúdo durante a semana. Ele simplesmente trabalha por mim durante a semana e faz as publicações programadas.

Cons

Não achei tão intuitivo, mas sou um usuário relativamente novo. Precisei quebrar um pouco a cabeça para conseguir configurar as postagens exatamente como eu queria. Além disso, o limite de publicações é algo frustante

Reason for choosing Hootsuite

Foi o primeiro softaware do tipo que encontrei e me pareceu indicado para usuários iniciantes e que não precisam gerenciar tantas contas, que é justamente o meu caso.

Review Source

VR

Verified Reviewer  
Technical Architect  
  
Used the software for: 1-2 years

### "All in one social media tool"

June 16, 2018

4.0

Pros

I have used Hootsuite exclusively to manage my multiple social media accounts - primarily Twitter (multiple accounts), Linkedin, Facebook (multiple accounts) and Google+. For its purpose, it sports a relatively easy-to-use user interface that makes it easy to use and see all your social media accounts from a single web page. This alone is worth its price, rather than having multiple webpages and/or web browsers which can make things messy and convoluted. Another big win is its Hootsuite has well-developed mobile apps on Android and iOS make it easy to use on the go.

Cons

I used the free version of Hootsuite for about 6 months, then decided to subscribe to the Pro version for about another 6 months, and finally decided to stop using it as it is rather pricey. The paid version provides analytics/reporting of your social media stats which can be useful depending on your profession (e.g. if you are in marketing and manage your company's social media image). For a standalone user like myself I have decided to stop using it as I have not found it to be worth the money.

Review Source

Terra G.  
Project Manager  
  
Used the software for: 1-2 years

### "If you are managing more than a personal social media account - Hootsuite is the way to go. "

July 10, 2018

4.0

We were able to cut our time spent on posting to social media in half!

Pros

We manage multiple social media accounts for multiple clients and we had to hire another team member to manage them all. We finally found Hootsuite and it cut the time spent in half. We were able to schedule posts ahead of time, shorten links, and see at-a-glance what was happening with each account. Hootsuite is worth its weight in gold. We even tried a few others, like Buffer, but always came back to Hootsuite because of the UI and features, including a Chrome extension to be able to post while not in Hootsuite, say if you were browsing the internet and came across something perfect to post but you weren't actively logged in to Hootsuite.

Cons

We had two small issues. We couldn't get decent reporting and analytics unless we upgraded to a more expensive plan and we would occasionally lose our connected accounts, forcing us to go through another verification process. If you have international clients, this becomes an issue because of IP addresses. But once everything was connected, it was smooth sailing.

Review Source

VR

Verified Reviewer  
Teacher  
Education Management  
Used the software for: Less than 6 months

### "Helped me to be engaged in LinkedIn."

May 17, 2019

5.0

I am so happy with the Hootsuite service. Now I spend less time managing my social media and give more time to my work and family. It really helps me to get more done in less time. When writing a post-it shows how my post will look when it will be published. 30 post queue is just awesome, it means I can set 30 posts scheduled at a time for 3 social media account. But as I only use one account, 30 posts are never gonna fill up for me. The tutorial is very intuitive and shows you step by step what to do, which saves a lot of time searching on how to post.

Pros

Hootsuite helps me to get more engaging and post timely using schedule auto-posting. As LD is not my primary social sharing platform it is very easy to forget about and lose interest. Hoot suite helped me to be more engaging without being online the whole day. I just set all my engaging posts on a day or two weekdays to post automatically. Now I can use more time in work and not on social media. It's really a lifesaver and now my more contacts are engaging with my posts. I must share another feature of Hootsuite, which is really unique. It lists all my posts and their engagement so I can see all my activity on one page. It is just like my private wall which is missing from LD. I must include using royalty free image service from pixabay is just really helpful and help me to search and post quickly.

Cons

When using FB and LD, the limit of 30 is reached quite easily as I am very active on them. Si, I have to delete my FB, and use LD for more engagement with my contact. I like to see a space to store my picture so I don't have to download from google and re-upload it to Hootsuite, as my Office pc doesn't allow any USB connection.

Review Source

JS

Jacob S.  
Operations Director  
Religious Institutions  
Used the software for: 2+ years

### "Once the gold standard, now silver"

July 17, 2021

4.0

Hootsuite has offered a simple, effective scheduling solution for my team.

Pros

Hootsuite rose to fame as one of the earliest solutions for social media scheduling. This is an essential task that Hootsuite still does with excellence.

Cons

Hootsuite's development in recent years has felt stagnant. Competitors are offering more appealing features and asset management at a lower price point.

Alternatives considered

[Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[Loomly](https://www.capterra.com/p/166498/Loomly/)

Review Source

Kristen W.  
Freelance Social Media Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "The perfect tool to use for social media management "

March 5, 2022

5.0

The software is super easy to use, even if you don't have a lot of experience using a social media management tool.

Pros

It's super easy to setup and if you do struggle the team at Hootsuite is more than willing to assist you. It's a great tool for Social Media Engagement (aka responding to customers on social media in one place). The dashboard displays your messenger and comments section all in one place. You can also add different streams like your brands posts, a particular # used so that you can track what type of posts your audience posts with it etc. You're able to schedule or post to different platforms from one place.

Cons

That there wasn't any free tutorials available in the app or on the dashboard itself. It would be great to have these available even on a free plan. I think it would also help sell the software.

Review Source

Payton W.  
Business Owner  
Arts and Crafts  
Used the software for: Less than 6 months

### "You have to pay to play"

February 21, 2022

4.0

Pros

Hootsuite is extremely streamlined and is industry standard for social media marketing for a reason. It’s clean, easy to use, and customizable

Cons

If looking to get extensive social media planning for free, hootsuite isn’t the platform for you. The limit of 5 posts scheduled at one time means that oftentimes I can only schedule one post for the 4 platforms connected before hitting my limit.

Alternatives considered

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Loomly](https://www.capterra.com/p/166498/Loomly/)

Review Source

LL

Lisa L.  
COO  
Financial Services  
Used the software for: 1-2 years

### "This is good for social media platforms"

January 27, 2022

4.0

It was ok for the first year. Probably would keep it if they didn't try to up the price almost 30%. Its worth $388 yrly not $600. I can find better platforms and all of my media platforms would stay connected.

Pros

I like that you can see your main social media and respond right on hootesuite without having to sign into each one separately. Posting is easy as well.

Cons

Twitter does not allow me to post only see. After my 1st year they took me from $388 to almost $600 which i will be canceling it now. It only alows the main sites instagram,fb,twitter, and it continuously signs me out of all my social medias and i have to rec onnect it.

Alternatives considered

[Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)

Reason for choosing Hootsuite

seemed easy to setup and the price

Review Source

VR

Verified Reviewer  
Media Buyer  
Marketing and Advertising  
Used the software for: 2+ years

### "Scheduling social media made easy"

November 28, 2018

5.0

Pros

As someone who needs to automate updates for my second job, I need to be able to get everything done so I don't have to work on it during the work day. Hootsuite allows me to take a post and set it up on my schedule, include images and links... and have it post across all social media sites. It updates and allows you to see how many characters you have left, depending on which site you are posting to, and allows you to choose any additional images you would like included. Instead of having to visit individual sites and edit on your own, everything can be done from one easy to use dashboard.

Cons

The only problem I have with the site is that there are definitely times where it will go down for a while. I tend to be working in the evenings while using this website, and sometimes at night there are some quirks, probably that they are doing work in the background assuming less people are using it.

Review Source

RR

Rebekah R.  
Communications Specialist  
Higher Education  
Used the software for: 1-2 years

### "Hootsuite Review"

January 11, 2022

5.0

This is a software I use every single day and am always learning how to use it better to streamline my social media management processes. It takes a lot of the tedious work out of our scheduling so we can focus more on our planning and getting our campaigns right.

Pros

Hootsuite makes it easy to see your scheduled posts across multiple platforms. Planning our social calendar is easier when we can see the gaps in our schedule and we can fill in accordingly.

Cons

I haven't engaged with it much, but I believe you should be able to react and comment on posts your organization is tagged in right from Hootsuite. I've tried a couple of times but haven't really seen that it works well. It's not a game changer, but it would be a nice feature if I didn't have to check every time to see if my 'like' really went through.

Review Source

VR

Verified Reviewer  
Community Manager  
  
Used the software for: 2+ years

### "My experience with Hootsuite"

April 24, 2018

5.0

Having a software that includes everything you need for your social networking work is the best you can have when you manage many accounts in different social networks, their analysis is very complete and that saves you a lot of time.

Pros

In general it is one of the most complete and necessary software for business and professional management of social networks, its interface is very simple and its versatility is very complete, besides the integration to almost all common platforms of social networks makes it much easier to manage from a single application. Personally, I'm a fan of this software, it's the best I've seen in all my years of experience, I recommend it 100% and without saying that they have Hootsuite University where they teach and certify professionally in the handling of this software.

Cons

Many complain about the monthly price of this software, but it seems to me that it is a reasonable and reasonable price for all the functions it has.

Review Source

Brian M.  
Director of Marketing  
Online Media  
Used the software for: 2+ years

### "Social Media Dashboard Tool that is a must have."

February 1, 2022

5.0

We manage multiple client accounts in the browser window.... Now they are all in one place.

Pros

The 30 day free trial is perfect to test, then the various pricing options are brilliant for any level of business

Cons

No tiktok integration. It can also be an overwhelming platform for non-technical people

Reason for choosing Hootsuite

We were familiar with the interface.

Review Source

Ahmed S.  
Planning Engineer  
Architecture & Planning  
Used the software for: 6-12 months

### " I loved this experience"

April 13, 2023

5.0

It was a great experience

Pros

Ease of use and the way to display data from different platforms

Cons

The need to enter the password more than once

Review Source

Sharon C.  
Interior Designer and Owner  
Design  
Used the software for: 2+ years

### "All in one communicator for social media"

April 14, 2019

5.0

It has been a really good experience. Again I was referred by another designer to try it out. Whereas I had to plan my day and take time out post to social media, which is a distraction in its self. Hootsuite keeps me focused on the tasks, and keeps me available to my clients. I would start with the free trial to get your sea legs, then get the pro plan. That's all you need to stay out front in social media.

Pros

Frees up time so you don't need a social media manager. You can post when you want to and how you want to. I have multiple accounts, with a lot of followers. I need the time for designing and building my business and my brand across all the platforms. when you are starting a new business, you need all the help you can get.

Cons

The pricing is a lot, but for 10 accounts, it's worth it. I have about six accounts and I don't have time to do that and draw, pull items and answer questions. Customer service can take a bit to get back, best at ask on one onf their social media accounts.

Review Source

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