# Page 2 | Hootsuite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Hootsuite the right Social Media Management solution for you? Explore 3796 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/121701/HootSuite/reviews --- Hootsuite 4.4 (3796) [View alternatives](https://www.capterra.com/p/121701/HootSuite/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 12th, 2026 # Page 2 - Reviews of Hootsuite ## Showing most helpful reviews Showing 26-50 of 3796 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DM David M. Technical Support Engineer Mechanical or Industrial Engineering Used the software for: 2+ years ### "Social media dashboard for engineering firm marketing." November 28, 2025 5.0 It streamlined our content posting and basic campaign tracking, saving us from having to manually check on them all the time and helping coordinate tech support responses via the inbox. This increased our online presence without pulling engineers off core work Pros Hootsuite centralizes the scheduling, listening, and analytics of platforms into a single spot, making it easier for non-marketing teams like ours at IME Hidraulica to share their project updates and monitor industry mentions without having to juggle apps. Customization options and AI tools for content generation add value at mid-tier pricing that fits small creative efforts. Cons Add-ons and user limits can make plans quite pricey fast. Furthermore, some report bugs in streams or integrations, which disturb the workflow. Support is spotty; complex account tweaks take time to achieve, and for peak usage, the dashboard may become overwhelmed. Review Source AH Amir H. E-Commerce Manager Retail Used the software for: 2+ years ### "Scheduling our social media retail campaign." March 8, 2026 4.0 Being an E-Commerce Manager, it is important to have a stable social presence. I take this to plan our daily retail campaigns. It is very effective in postings but the cost is high to a medium sized business. Pros The convenience in terms of planning our marketing materials is amazing as we can conveniently make promotional video posts on all our retail social networks at once. Cons The platform is not a good value when our team is expanding because it is essentially a waste of money, and the customer support is virtually worthless when it comes to annoying lockouts in account management or the necessity to have some advanced customization features. Review Source CG Chelsea G. Marketing Health, Wellness and Fitness Used the software for: 6-12 months ### "Good for Larger Teams" January 10, 2026 4.0 Hootsuite is a powerful social media management tool that boosts efficiency and scheduling but may feel complex and pricey for smaller users. Pros Hootsuite centralises social scheduling and analytics across platforms. It saves time, supports team workflows, and simplifies planning posts in one dashboard. Cons Costs can be high for smaller teams. The interface feels cluttered at times and advanced analytics require higher tier plans. Review Source Joshua F. Marketing Assistant Automotive Used the software for: 1-2 years ### "A Great Tool for Managing Social Accounts!" December 10, 2025 5.0 I’ve had a really great experience using Hootsuite. It makes managing multiple social media accounts so much easier, helps me stay organized with scheduling, and gives a clear picture of how posts are performing. Overall, it’s been a huge time-saver and really helpful for keeping everything on track. Pros I really like Hootsuite because it makes managing multiple social media accounts so much easier. Scheduling posts ahead of time and seeing everything in one place saves a ton of time, and it’s great to be able to track how posts are performing without jumping between platforms. Cons One thing I don’t love about Hootsuite is that it can feel a bit clunky sometimes, especially when switching between accounts or navigating certain features. Also, some reports or analytics can be tricky to figure out at first, which can slow things down. Review Source VR Verified Reviewer Art Retail Used the software for: 1-2 years ### "Time to learn how to use it. " February 12, 2026 3.0 My overall experience with Hootsuite it´s good if you have the tima to learn and the company budget to purchase it. Pros I like about Hootsuite that you can centralized many social platforms there and manage scheduling and analytics. Cons I don´t like about Hootsuite that there is no free version for a test or try-off. Also I feel the layout can be a little complicated. Review Source AS Assila S. Social Media Manager Marketing and Advertising Used the software for: 1-2 years ### "Hootsuite il miglior software" December 2, 2025 5.0 Pros Per la pianificazione e la programmazione, Hootsuite è stata l'opzione migliore per me. Essere in grado di monitorare l'attività e gestire più account da un unico posto è un enorme vantaggio sicuramente un sì per me! Cons Dal mio periodo di apprendimento fino ad ora, tutto è andato bene. Tuttavia, l'analisi può spesso sembrare limitata a meno che tu non passi a un piano a pagamento Review Source VR Verified Reviewer Social media manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "My go too social scheduling tool" August 4, 2025 5.0 Really ease to use, lots of reports that can be customised to your requirements and generally very good overall. Pros Ease of use & it's one of the few tools that you could connect TikTok & Threads. They also offer a basic social listening which is great. Cons Can't access TikTok or meta sounds/songs which is a really important feature. If you could add this Hootsuite you would be perfect! Review Source Patricia M. Content Creator Online Media Used the software for: Less than 6 months ### "Value for Money for small Creators" December 5, 2025 4.0 After using the platform now for a month, it has been very helpful, to free up my time and allow me to prioritize task Pros The Ease of use of the platform especially for content creators or freelance workers. The scheduling option is great Cons it's hard to say as I have not had any bad experience since using the software. but I to think the price could be addressed for small businesses Review Source Tristan N. CEO Venture Capital & Private Equity Used the software for: I used a free trial ### "Hootsuite won't refund me after they failed to cancel my account when I requested it." December 19, 2025 2.0 I am extremely disappointed with Hootsuite's poor support in getting me a refund for this mishap on their part in not canceling my account. I will never work with Hootsuite again. I'm shocked that they are an enterprise company and can't get back to customers. Pros Seemed like a nice site at first for tracking socials of competitors. I was interested in seeing what they could do. Cons They did not cancel my account when I requested it and thought I had completed cancellation. They proceeded to charge me over $1,000 before I caught that this subscription had rolled over. I sent them 5+ emails to resolve the issue, to both the original sales rep and to the support channel, and no one has gotten back yet. Review Source DE Dimitra E. Programs Director Non-Profit Organization Management Used the software for: 1-2 years ### "A great tool for social media management but quite expensive" March 25, 2025 4.0 My overall experience with Hootsuite was positive. It made managing multiple social media accounts much easier with its scheduling, automation, and analytics tools. I found it especially useful for keeping track of posts and engagement in one place. However, I found the pricing quite high! Pros I really liked how easy Hootsuite made it to manage multiple social media accounts in one place. Scheduling posts was simple, the automation saved time, and the analytics helped me track what was working. Cons The pricing was quite high, especially for a small business or a non-profit. The free plan had limited features, and some advanced tools were only available in the more expensive plans. Switched from [Meta for Business](https://www.capterra.com/p/213257/Facebook/) To be able to manage more accounts and schedule ahead of time more easily. Review Source AA Al A. Affiliate Marketer E-Learning Used the software for: 2+ years ### "Gestiona tus redes sociales de forma simplificada" March 30, 2025 5.0 Hootsuite ha sido una excelente herramienta para gestionar nuestras redes sociales en un solo lugar asi como aumentar nuestra presencia en la mismas, ademas de que es muy util para realizar el seguimiento y analisis de la informacion. Pros Hasta el momento la herramienta que mas me gusta de Hootsuite es la de programacion masiva, es increible como nos ha ahorrado tiempo permitiendo que las publicaciones diarias se ejecuten en automatico y que asi volquemos nuestra atencion sobre las estragias a implementar. Cons Lo unico que me ha resultado un poco molesto de Hootsuite es que en algunas ocaciones se desconecta de mis redes sociales, lo cual soluciono conectandolas de nuevo. Review Source SH Shir H. Social Media Manager Pharmaceuticals Used the software for: 2+ years ### "It empowered us to have the best possible control over all of our social media posts." January 8, 2025 5.0 Hootsuite made it easy for me to organize all of our social media accounts, the ability to schedule posts across multiple channels, and a comprehensive calendar view of all scheduled posts ensured that we were always fully coordinated. Pros I love Hootsuite, it’s awesome for social media management, it makes it easy and efficient for me to plan and organize my team’s content, and it’s really improved our social media presence in a professional way. I love how I can easily share content on additional channels, which helps increase website traffic and customer inquiries. It’s great that whether I’m uploading photos or videos, everything is simple and fast across all platforms, and the basic publishing options are clear and easy. I love how I can easily repeat the same post multiple times, perfect for when I need to extend the period of displaying a certain content. I love that Hootsuite has made responding to messages very simple, no need to switch between channels. Everything is in one place. Cons Scheduling rarely fails and when it does, it’s easy to fix. Hootsuite’s media library is amazing, it makes it easy to keep sharing and refreshing content seamless. Copying captions makes it easy to upload content instantly without any hassle. Review Source DB Diana B. Founder Computer Software Used the software for: 2+ years ### "2nd best social media management platform" February 3, 2025 4.0 Pretty solid platform with good support. There's a reason they've been around for more than a decade. Pros I think they're the second best social media management platform on the market outside of Buffer. You really just need a platform for scheduling, managing across multiple social accounts, and response management. They do great in all these factors. Cons They don't really offer any useful social listening capabilities. That being said using HootSuite + another tool like BuzzSumo will give you a way better results than just choosing an all-in-one like SproutSocial. Switched from [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[Agorapulse](https://www.capterra.com/p/123971/Agorapulse/) Sprout Social and Agorapulse costed too much, and was very difficult to use. Hootsuite just works better at social media management than both of those more expensive solutions. Review Source Ankit D. Digital Marketing Specialist Marketing and Advertising Used the software for: Less than 6 months ### "Excellent social media post management tool" March 16, 2025 5.0 Overall I found it a very useful, secure and fast social media management tool. I used it in past for managing social media posting for couple of my clients. Pros It is very easy to use and integrate with all popular social media platforms. It saves a lot of time and efforts by systematically scheduling and auto-posting of social media posts at set date and time. Also helpful in tracking the engagement level of all connected social media posts. Cons Although it is cost effective at enterprise or team level but it is a bit expensive for most individual freelancers who are managing their clients' social media accounts. Review Source WMB Wesley M. B. Digital Communications Director Non-Profit Organization Management Used the software for: 2+ years ### "Handy for managing several social accounts" May 3, 2025 5.0 It has cut down immensely on the time I’d spend managing social media each week, allowing more time to build community engagement and plan new campaigns. Pros Thanks to Hootsuite, I can oversee our foundation’s Facebook, Twitter and LinkedIn profiles from one dashboard. I enjoy that I can schedule posts in the future and check engagement without having to jump around platforms. Cons Occasionally the previews are a little different to what actually goes live, so I’ve learnt to check formatting before scheduling. Review Source José Manuel M. CONSULTOR Information Technology and Services Used the software for: 2+ years ### "Ya no se ha actualizado tanto como sus competidores, y presentó fallas" February 4, 2025 3.0 Pros Con esta plataforma comencé a administrar contenidos en múltiples redes sociales, fueron mis primeras programaciones de publicaciones (posts) y manejo de reportes y métricas Cons Ya no se ha actualizado tanto como sus competidores, y presentó fallas en algunas publicaciones... encontramos una mejor solución en el mercado. Review Source AB Ali B. Owner Marketing and Advertising Used the software for: 2+ years ### "Great for consolidating accounts, expensive for small clients!" December 27, 2024 3.0 Hootsuite is great, however it became too expensive to justify when there were free tools we could use for our clients like Meta Business' scheduler, LinkedIn Scheduler and Databox for free reports. However if your client's accounts are all business places and you want to schedule all in one place, Hootsuite just might be the tool for you! Pros Their analytics reports are awesome! Hootsuite allowed me to create and download custom analytic reports for clients (that they loved). Cons Over the past year, Hootsuite changed their plan structure. You no longer can create free accounts for clients. You also can only add business LinkedIn pages (I was unable to add personal accounts for clients). Alternatives considered [Buffer](https://www.capterra.com/p/143492/Buffer/)[Meta for Business](https://www.capterra.com/p/213257/Facebook/)[LinkedIn Marketing Solutions](https://www.capterra.com/p/241612/LinkedIn-Marketing-Solutions/) Reason for choosing Hootsuite At the time, Hootsuite was cheaper and more familiar! We had been using free Hootsuite prior to upgrading! Switched from [Buffer](https://www.capterra.com/p/143492/Buffer/) At the time, Hootsuite was cheaper! We also had been using Hootsuite for 95% of our client accounts so our clients and team were familiar with the product and liked using it! Review Source VR Verified Reviewer Director Education Management Used the software for: 2+ years ### "Good platform, out of reach for smaller orgs" August 25, 2025 4.0 Pros Ability to manage multiple social media accounts from one place. Ability to schedule posts and preview posts before sharing. Calendar view. Cons Nonprofit rate not applicable to schools, so ultimately switched platforms to one that was more cost effective for my organization. Review Source IR Ian R. system technique Retail Used the software for: 2+ years ### "Social networks easier to work with" December 2, 2024 5.0 I can do other activities without having to worry about the content on social networks, easy and simple to manage, managing to have satisfied customers Pros Hootsuite is a really useful tool that saves time and provides opportunities for better performance with strategies that have been successful when scheduling posts, it knows the most opportune moment for posts to have a greater reach and greater views to the public, achieving the achievement of goals, you can have a perfect follow-up of each post by keeping track of statistics. Its operation reduces work time at the time I do not have to be aware of the time or moment indicated to make posts on social networks with its programming I can establish the type of content to publish and Hootsuite takes care of the rest Cons For the moment there has never been anything that bothers me or has gone wrong Review Source VR Verified Reviewer Writer Publishing Used the software for: 1-2 years ### "Brilliant social media analysis/integration tool" April 14, 2025 5.0 Hootsuite is a wonderful social media tool for integrating and analyzing one's social media statistics and results, it is a wonderful social media statistics integration tool. Cons There is nothing that I dislike about Hootsuite, it is a wonderful social media statistics integration tool. Review Source SH Simon H. Marketing Manager Retail Used the software for: 1-2 years ### "Never again" July 7, 2025 3.0 I didn’t stay long in that mess. Hootsuite was not just super hard to use, it was expensive too. I had to switch to something else. Pros I can’t even tell what I liked about it. No free version, needs a card just to try it, and had bugs when I tried to connect a LinkedIn page. Cons Pretty much every part was meh, but the worst is the price. It’s just disappointing there’s no free version and you gotta pay that much just to schedule posts. Review Source DI Doga I. Marketing Consultant Marketing and Advertising Used the software for: 6-12 months ### "Expensive & Poor UX" May 23, 2025 2.0 Pros I chose it because the reviews were good, but after using my team and I were not happy with the performance. Cons Errors when publishing posts. Hard to understand the UX and navigate on the platform. Very expensive. Review Source SJ Steven J. Digital Communications Manager Consumer Goods Used the software for: 2+ years ### "Solid, dependable social media management tool" October 23, 2024 5.0 Overall I think Hootsuite is a great tool and a must for teams handling multiple social media channels Pros I like that it allows our team to manage all our social media accounts in one place and saves us time Cons I think it does take a bit of time to get familiar with the tool, though guides and tutorials are available Switched from [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/) Sprout social was a lot more expensive and their customer service wasn’t great Review Source DE Daniel E. Director de Marketing Entertainment Used the software for: 2+ years ### "La mejor opción para gestionar Redes Sociales profesionalmente" February 10, 2025 5.0 Muy buena opción para gestionar varios perfiles como agencia Pros La facilidad a la hora de planificar y gestionar cuentas de Redes sociales Cons Que a veces es complicado configurar según qué publicaciones (como los stories) Review Source VR Verified Reviewer DIGITAL MARKETING EXPERT Information Technology and Services Used the software for: 1-2 years ### "hootsuite for socialmeida." October 17, 2024 5.0 its has made overall experience positive ,scheduling, monitoring, and reporting across multiple platforms has been easy. Pros The automation and schdeuling for social media is the best . Cons Its mobile version lacks full functionality. 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