Ariba

Ariba Commerce Cloud


3.5 / 5
5 reviews


Average Ratings

5 Reviews

  • 3.5 / 5
    Overall

  • 3 / 5
    Ease of Use

  • 3.5 / 5
    Customer Service

Product Details

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About Ariba Commerce Cloud

A unique web-based platform that helps you to buy, sell, and manage cash more efficiently and effectively than ever before.


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Ariba Commerce Cloud Features

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Ariba Commerce Cloud Reviews Recently Reviewed!


Ariba for Purchasing Aggregation

Sep 12, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Ariba has allowed us to consolidate our ordering processes under one, simple-to-use dashboard. What before required the use of numerous on-line systems and phone calls to vendors and many hours of time per seek, can now be accomplished in one place, with a time savings of 25%.

Cons: Roll out was shaky and the learning curve was a bit steep for a number of our users. But, as with anything, practice makes perfect.

Overall: We're so glad we made this change and are now asking why we didn't do it sooner!

We use this as a supplier. And it's not very friendly

Apr 24, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: You can monitor and capture some request from the customers, receive notifications, process everything online.

Cons: Is not very user friendly, support is really hard to get, you can't really create reports and search engines are not good. From a supplier's perspective is not very good.

Overall: Little benefits. We use it since our customers use it and we're forced to.

Not easy to use and quite time consuming

Dec 13, 2017
2/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
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Pros: There is not much about Ariba that I like except the email notifications where they send you alerts for leads/ RFPs do work.

Cons: This is the first sourcing/ procurement software that I've ever used, and I've spent an unnecessary amount of time on it because of the lack of user-friendliness. For example, I was completing my company's profile for a RFP, and the button to show which blanks should be filled didn't work at all, there was just no response. Until after a while later, I figured out that I would try turning my adblock off, then it worked. Still, the whole process consisted of filling in the same information multiple times.

Very easy to understand for a newbie

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I recently started learning how to use this product for work. It didn't take that long for me to learn and understand how to use this software. It's very easy and straightforward.

The software is ok, however the process to bid on contracts, at times, comes with a fee.

May 13, 2015
2/5
Overall

3 / 5
Ease of Use

3 / 5
Customer Support

Comments: Why should a supplier pay to respond to a buyer's solicitation? Makes no sense.