Average Ratings

4 Reviews
  • 3 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

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About Ariba Commerce Cloud

A unique web-based platform that helps you to buy, sell, and manage cash more efficiently and effectively than ever before.


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Ariba Commerce Cloud Features

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Ariba Commerce Cloud Reviews Recently Reviewed!


We use this as a supplier. And it's not very friendly

Apr 24, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Extremely
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Pros: You can monitor and capture some request from the customers, receive notifications, process everything online.

Cons: Is not very user friendly, support is really hard to get, you can't really create reports and search engines are not good. From a supplier's perspective is not very good.

Overall: Little benefits. We use it since our customers use it and we're forced to.

Very easy to understand for a newbie

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I recently started learning how to use this product for work. It didn't take that long for me to learn and understand how to use this software. It's very easy and straightforward.

Not easy to use and quite time consuming

Dec 13, 2017
2/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
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Extremely
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Pros: There is not much about Ariba that I like except the email notifications where they send you alerts for leads/ RFPs do work.

Cons: This is the first sourcing/ procurement software that I've ever used, and I've spent an unnecessary amount of time on it because of the lack of user-friendliness. For example, I was completing my company's profile for a RFP, and the button to show which blanks should be filled didn't work at all, there was just no response. Until after a while later, I figured out that I would try turning my adblock off, then it worked. Still, the whole process consisted of filling in the same information multiple times.

The software is ok, however the process to bid on contracts, at times, comes with a fee.

May 13, 2015
2/5
Overall
3 / 5
Ease of Use
3 / 5
Customer Support

Comments: Why should a supplier pay to respond to a buyer's solicitation? Makes no sense.