SAP Ariba

Ariba Commerce Cloud


4 / 5
10 reviews

Who Uses This Software?

Web-based eCommerce platform that helps suppliers and retailers collaborate with customers and manage orders, invoices and other processes.


Average Ratings

10 Reviews

  • 4 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $50.00/year
  • Pricing Details
    Contact Ariba for pricing details.
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • SAP Ariba
  • www.ariba.com
  • Founded 1996
  • United States

About Ariba Commerce Cloud

A unique web-based platform that helps you to buy, sell, and manage cash more efficiently and effectively than ever before.


Ariba Commerce Cloud Features

  • Channel Management
  • CRM
  • Data Security
  • Email Marketing
  • Inventory Management
  • Kitting
  • Mobile Access
  • Multi-Store Management
  • Promotions Management
  • Returns Management
  • Reviews Management
  • SEO Management
  • Templates

Ariba Commerce Cloud Reviews Recently Reviewed!


Powerful Vendor Management software

Mar 26, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: From a vendor side of this software, it was revolutionary. We got paid 10 times faster for our service contracts. Batch invoicing was easy and organized.

It was easy to batch invoice monthly for our standard service contracts and also the functionality of specialty services that were not a part of the regular scope of the monthly services.

As an account manager, Ariba actually helped me to manage our facilities maintenance service providers. Also, as a project manager, it was easy to submit specialty invoices. They would then be sent to the correct team of our client for review and easy approval.

Cons: At the start is was difficult to learn. But during the course of using the software, Ariba upgraded features and once we learned how to utilize all the features, the benefits prevailed.

Overall: I would highly recommend this product for companies looking to manage a large number of properties with a large array of services and vendors that need to be managed.

Once you get all your properties, services and vendors setup, you will save so much time and have control over your service contracts.

Ariba Commerce Cloud

Apr 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: is a friendly tool to use in order to manual key the invoices to the accounts payable team in order to get the payment on time, in this tool you can see the invoice status and the schedule payment date.

Cons: if there is a wrong information the invoice will not migrated to the payment system.

Overall: is a excellent tool to key invoices in less than 5 minutes and that is great for collection team also the features in order to track the invoice status and avoid payment delay.

Ariba for Purchasing Aggregation

Sep 12, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Ariba has allowed us to consolidate our ordering processes under one, simple-to-use dashboard. What before required the use of numerous on-line systems and phone calls to vendors and many hours of time per seek, can now be accomplished in one place, with a time savings of 25%.

Cons: Roll out was shaky and the learning curve was a bit steep for a number of our users. But, as with anything, practice makes perfect.

Overall: We're so glad we made this change and are now asking why we didn't do it sooner!

We use this as a supplier. And it's not very friendly

Apr 24, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: You can monitor and capture some request from the customers, receive notifications, process everything online.

Cons: Is not very user friendly, support is really hard to get, you can't really create reports and search engines are not good. From a supplier's perspective is not very good.

Overall: Little benefits. We use it since our customers use it and we're forced to.

Ariba Commerce Cloud

Jan 24, 2019
4/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The community linked to the tool. It has a lot of features that can be customized too.

Cons: no ease of use. Can be tricky to use, not friendly enough

Capterra loader

Reliability in procurement!

Mar 05, 2019
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This software provide 100% clarity to procurement process, encrypting the supplier´s quotetions until deadline, you can see your work in progress and your pending tasks.

Cons: Is not that easy to use, and may be difficult for new providers to use the platform.

Not easy to use and quite time consuming

Dec 13, 2017
2/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
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Pros: There is not much about Ariba that I like except the email notifications where they send you alerts for leads/ RFPs do work.

Cons: This is the first sourcing/ procurement software that I've ever used, and I've spent an unnecessary amount of time on it because of the lack of user-friendliness. For example, I was completing my company's profile for a RFP, and the button to show which blanks should be filled didn't work at all, there was just no response. Until after a while later, I figured out that I would try turning my adblock off, then it worked. Still, the whole process consisted of filling in the same information multiple times.

Very easy to understand for a newbie

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I recently started learning how to use this product for work. It didn't take that long for me to learn and understand how to use this software. It's very easy and straightforward.

The software is ok, however the process to bid on contracts, at times, comes with a fee.

May 13, 2015
2/5
Overall

3 / 5
Ease of Use

3 / 5
Customer Support

Comments: Why should a supplier pay to respond to a buyer's solicitation? Makes no sense.

Jan 10, 2019
3/5
Overall