--- title: "PastPerfect Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PastPerfect Software - reviews, pricing plans, popular comparisons to other Museum products and more." source_url: "https://www.capterra.com/p/121813/PastPerfect/" page_type: "product" language: "en" --- # PastPerfect Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) PastPerfect ## What is PastPerfect? On-premise & cloud-based solution for museums that provides tools to streamline and manage exhibitions, catalogs, lists & more. ## What is PastPerfect used for? [Museum](https://www.capterra.com/museum-software/) Top alternative Featured Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $745 Flat Rate, One Time Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PastPerfect?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.museumsoftware.com&name=PastPerfect) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PastPerfect 4.2 (17) VS. [4.9 (109)](https://www.capterra.com/p/169087/Artwork-Archive/reviews/) Starting Price $745 Flat Rate, One Time Starting Price $24 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (17) Ease Of Use 4.8 (78) Value For Money 4.3 (12) Value For Money 4.8 (71) Customer Service 4.5 (12) Customer Service 4.9 (78) ## PastPerfect alternatives [4.5 (37)](https://www.capterra.com/p/40056/ResourceMate/reviews/) Starting price $495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (4)](https://www.capterra.com/p/141729/Proficio-and-Proficio-Elements/#reviews) Starting price $65.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (5)](https://www.capterra.com/p/147166/Argus/#reviews) Starting price $2500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (11)](https://www.capterra.com/p/179820/Rapid-POS/reviews/) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/121813/PastPerfect/alternatives/) ## FAQs about PastPerfect Overview ### Which roles and teams benefit most from PastPerfect? PastPerfect is most used by museum collections staff, archivists, curators, and registrars who need to catalog artifacts, manage archives, and maintain accurate collection records. Administrative coordinators, directors, and support staff benefit from using it to streamline research, track donor or institutional information, and support daily museum operations. Answer based on 16 reviews Overview ### What company size and specific industries is PastPerfect built for? PastPerfect is designed for museums and similar cultural institutions of all sizes that need help with asset management, cataloging, listing, and documentation. It suits organizations ranging from small to large that manage collections and records as part of their daily operations. Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of PastPerfect? PastPerfect offers collections management, contact management, and exhibition management for museums, along with event management and exhibit/vendor management. It also includes fundraising management, membership management, ticketing, reporting and analytics, access controls and permissions, insurance management, and gift shop POS for handling sales at museum locations. Pricing ### How much does it cost and what fees or limitations are included? PastPerfect starts at $745 one time for the PastPerfect Web Edition Starter Package. The starter plan includes 1 user, 5,000 records, and 100 GB of storage, with public access optional. It also includes collection management, contact management, multimedia, new technologies, searching, and users and security. Getting Started and Support ### What training and onboarding options does PastPerfect offer? PastPerfect provides live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars support guided instruction and scheduled learning, while documentation offers written reference material for self-paced review and step-by-step guidance when needed. Getting Started and Support ### What customer support options does PastPerfect offer? PastPerfect provides chat support for customer assistance. No reviewer feedback about support quality is available in the catalog data, so user experience with response times, helpfulness, or common frustrations cannot be summarized from the provided information. ## Features AI summary Based on 76 Museum reviews Capterra data shows that buyers of museum software rank the following features as their top priorities: - **Inventory Management** (**79%** of reviewers rated this feature as critical) - **Ticketing** (**100%**) - **Collections Management** (**86%**) PastPerfect includes **Ticketing** and **Collections Management**. However, it does not offer **Inventory Management**. With **Ticketing**, museums can manage admissions and visitor transactions more efficiently, while **Collections Management** helps staff organize, track, and maintain detailed records for artifacts and archives, providing teams with better control over daily operations and collection oversight. Access Controls/Permissions Define levels of authorization for access to specific files or systems Collections Management Store, manage, and preserve items of historic, contemporary, and cultural significance Contact Management Manage, organize, and store contact information Event Management Schedule and manage the logistics of activities and other gatherings Exhibition Management Organize, plan and manage various operations for exhibitions such as logistics, catering, itineraries, sponsors, and more Exhibit/Vendor Management Manage location logistics and coordinate the participation of exhibitors or vendors in an event PastPerfect 12 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Collections Management: Store, manage, and preserve items of historic, contemporary, and cultural significance - Contact Management: Manage, organize, and store contact information - Event Management: Schedule and manage the logistics of activities and other gatherings - Exhibit/Vendor Management: Manage location logistics and coordinate the participation of exhibitors or vendors in an event - Exhibition Management: Organize, plan and manage various operations for exhibitions such as logistics, catering, itineraries, sponsors, and more - For Museums: Caters specifically to museums - Fundraising Management: Activities related to raising money for a specific cause - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Membership Management: Database of members to track personal information of individuals and families - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Ticketing: Customize, sell, and distribute tickets --- Get Advice We can help you find the software with the features you need. Features 3.9 (16) 3.9 Based on 16 reviews ## Pricing Value for money 4.3 (12) [View pricing plan details](https://www.capterra.com/p/121813/PastPerfect/pricing/) PastPerfect Web Edition (Starter Package) $745.00 Flat Rate,One Time It includes: - Collection Management - Contact Management - Multimedia - New Technologies - Searching - Users & Security PastPerfect Web Edition (Full Package) $870.00 Flat Rate, It includes: - Backups - Collection Management - Reporting - Research - Security PastPerfect Web Edition (XL Package) $1,245 Flat Rate, PastPerfect Web Edition (2XL Package) $1,500 Flat Rate, Value for money 4.3 (12) 4.3 Based on 12 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (12) 4.5 Based on 12 reviews ## User reviews Overall rating 4.2 Based on 17 reviews Filter by rating 5(8) 4(6) 3(2) 2(0) 1(1) Mentioned topic Sorted by most recent SN Sarah N. Executive Director Museums and Institutions ### "Second to none" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 29, 2020 This is great. Even if you need a bit of help to get started it's very intuitive and easy to teach new team members. Pros Easy to use and train others on. I've used a variety of museum software but this was the best. Hands down. Cons Sometimes you have to look around a bit to find what you are looking for. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Curator Museums and Institutions ### "PastPerfect outdated" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 3/10 February 27, 2020 I am learning. I feel that the system is outdated, but as the only one needing to register objects, I am creating a system for myself. Needing to block out whole days to register objects takes away from my job, but I am getting more efficient. I think they are behind in user-friendliness, but once you have done all of the steps, you can feel good that it won't go anywhere and will be easy to update with more info as needed. Pros Let me begin by saying that PastPerfect is a perfectly functioning system. It works and does exactly what it says it will. And, they have provided periodic updates. For museums, the object-logging and item databases are fine. Cons While the system works, if your are a museum required to log all of your exhibitions with the software, it is incredibly time-consuming to add artists, dates, information (on several pages for each item) and then to have to independently create an exhibit or event, and then separately log the loan, all before having to go back and add images and make all of these separate sources link. And if you have multiple registrars, having them all do the exact same thing is difficult. And it also makes it much more difficult to search items later on. Switched from [Claris FileMaker](https://www.capterra.com/p/162784/FileMaker/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RR Rachel R. Collections Manager and Registrar Museums and Institutions ### "PastPerfect review" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 February 5, 2020 We have left PastPerfect in the dust. A poorly designed product on an unsupported format. Instead of creating new products they have continued to band-aid over the issues. Pros Complete cataloging fields, built-in nomenclature Cons Clunky, on an out-dated platform. I can seldom find what I am looking for and it takes a ton of time to train new users. Most of my volunteers refuse to use it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Collections Management Intern Museums and Institutions ### "Intuitive and Easy to Use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 January 8, 2020 Very good, it was a great introduction to the museum collection world and has been one of the best softwares I've used in the many years since. Pros I really enjoyed how quickly I was able to pick up on this software. This was my first time working with a museum's collection and I had little instruction on what to do, but the layout and functions of this software was so intuitive. Cons It was sometimes a little difficult to navigate all the different options if we wanted to see everything associated with an asset. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NB Nancy B. Assistant to the Director Museums and Institutions ### "Easy to Use for Membership Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 2, 2020 Pros This software makes it easy for our museum to track membership donations and pledges, add new contacts to our database, and track the events that visitors attend at our museum. I found the software easy to use because it is rather intuitive and a user can manage it without much training. I like that there is a place for notes so we can make remarks on individuals for future reference. Cons Adding form letters for various membership contacts to the software was a bit difficult as the formatting was often a bit off when the letter was copied from another source. However, while bothersome, this issue was easily corrected. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Hope V. Curator of Education Museums and Institutions ### "PastPerfect Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 5, 2019 We use this for our collections and for our membership. It is a good program to use for collections because once you learn it you will know it. It allows you to put in keywords, it backs up well, and you can put things online through it. For membership, it is a good system, but it can be frustrating when printing; sometimes things shift without you doing anything and sometimes when printing addresses, it excludes the zipcode. All in all, I do like the software. Pros The things I like most about this are: - has different features - customer service is actually very helpful -easy to use once you have learned it Cons The things I like the least are: - you have to flip back and forth so much when dealing with membership - addresses don't always print correctly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Preparator Museums and Institutions ### "Better than some other systems" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 24, 2019 Past perfect was purchased to replace a more basic system running ms access as a a database management system. It is a vast improvement upon that. Past Perfect also cost considerably less than other options our smaller museum was considering at the time. Pros The ability to craft specific searches within the database. The ability to partition multiple collections from one another in a single system. Folders of objects can mimic the old physicality of the actual files. Cons convoluted style of conducting searches that would be considered non-standard. for instance if you want to search by location within a certain collection their isn't an intuitive way to do that on the setup we are using. this may be possible but it ended up being simpler to sort the fields a particular way and doing a step by step search Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ES Erin S. Curator of Collections & Archives Museums and Institutions ### "Good value software for museum collections management" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 3, 2019 PastPerfect allows us to keep record of all the artifacts in our collections as well as have a searchable database for assisting researchers locate items they might need. We are able to keep track of exhibition histories. PastPerfect has allowed us to maintain better intellectual control per industry standards. Pros PastPerfect is very cost effective. There are different sections to keep track of Archives, Library, Collections, and Library materials. You can also use it to track donors and capital campaigns. Cons It is far from intuitive and takes quite some time to get familiar with. It is also difficult to set up lists and their online presence costs extra and does not interface well with Wordpress. Alternatives considered [Argus](https://www.capterra.com/p/147166/Argus/) Reasons for choosing PastPerfect Argus has a significant cost for implementation and for upkeep which PastPerfect does not. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BK Brian K. Preparator Museums and Institutions ### "Valuable for inputting multiple metadata fields" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 13, 2018 Pros interface is pretty straight forward. you can add extensions to hold/store/incorporate different media. these are all upgrades. so in one sense it is a buffet of choices and you only pay for what you need for your storage/documentation. s Cons difficult to use across o.s. platforms at our company. specifically for our version to run on an apple o.s. system you would have to have a dual boot computer running a windows o.s. not a big deal for some, but our IT does not like having dual boot systems. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Research And Development Intern Museums and Institutions ### "Easy to Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 August 28, 2018 Pros Super easy to use and there are helpful tutorials! Cons I don't have anything bad to say about it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/121813/PastPerfect/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [CatalogIt vs PastPerfect](https://www.capterra.com/compare/121813-183811/PastPerfect-vs-CatalogIt)