PastPerfect Ratings

Overall
4.5/5
Ease of Use
4/5
Customer Service
5/5

About PastPerfect

On-premise & cloud-based solution for museums that provides tools to streamline and manage exhibitions, catalogs, lists & more. Learn more about PastPerfect

Showing Most Helpful

Showing 10 of 10 reviews

Showing Most Helpful

Showing 10 of 10 reviews

Sort by:

Filter By:

Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Amanda E.
Archivist/Librarian
Unspecified
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
December 8, 2017

“For the cost, this is a robust program that can let you do a lot.”

ProsIt's relatively intuitive to use, and training materials are free available online. The program has plenty of flexibility for small- to medium-size organizations with a wide variety of collections. There are features that allow you to make your collections accessible online. If you have problems, the customer service is outstanding.
ConsBecause the program was originally developed by a museum curator, the library and archives modules are lacking, but have greatly improved with each version. If you don't thoroughly clean up your existing data before importing it, or develop a comprehensive plan for entering data anew to ensure consistency, you will end up with a lot of records that look sloppy and unprofessional, and there are few functions for making mass changes. PLAN and think through all scenarios before you process. When operating this program on a network, be sure to have enough space and speed on your network to handle the program, otherwise the program will run so slow to render it practically useless, or at least *significantly* lower your productivity. This will impact your real cost of implementing and maintaining this program. As far as cost, also keep in mind that every additional module which allows you to publish to the web and improve your workflow will cost extra money, so be sure to know your current and future needs in advance.
Reviewer Source 
Source: Capterra
December 8, 2017
Erin S.
Curator of Collections & Archives
Museums and Institutions, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
July 3, 2019

“Good value software for museum collections management”

OverallPastPerfect allows us to keep record of all the artifacts in our collections as well as have a searchable database for assisting researchers locate items they might need. We are able to keep track of exhibition histories. PastPerfect has allowed us to maintain better intellectual control per industry standards.
ProsPastPerfect is very cost effective. There are different sections to keep track of Archives, Library, Collections, and Library materials. You can also use it to track donors and capital campaigns.
ConsIt is far from intuitive and takes quite some time to get familiar with. It is also difficult to set up lists and their online presence costs extra and does not interface well with Wordpress.
Reviewer Source 
Source: Capterra
July 3, 2019
Gillian A.
Museums and Institutions, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Source: Capterra
October 7, 2016

“useful and user-friendly product”

OverallThis database is great for small to medium sized museums. It's fairly easy to get the basics down if you're just starting out (i.e. volunteers and interns), and if you have some experience working in museum databases and want to become more organized, especially with collections management and everything related including loans and donations. It's convenient to have all the modules in one program. It seems to be geared mainly toward historical collections-- choosing an object type can be difficult when you aren't allowed to create your own, so art and archaeology, etc. objects can be a bit tricky to input. You may have to be creative with some categorizations. Overall, phone support is great and the training manual is helpful for reference. I haven't had any huge issues with the product and would recommend it, as it's a well-known software and an affordable option for many small organizations.
Pros-easy to learn and use on a daily basis -combines modules for tracking objects, loans, donations, and people associated with it all
Cons-it could allow for some more customization in terms of object types -better object search options would make this more user-friendly
Source: Capterra
October 7, 2016
Susan H.
Archivist
Museums and Institutions, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 4, 2018

“I have been working with PP software for more than 12 years and I am always learning something new”

OverallGreat one stop shop for our collection management needs. In the past we had so many different spreadsheet lists for indexes. Now we are able to have everything in one place to look. Because of the variety of people who have catalogued in the past (with a variety of inconsistencies) the advanced search options really helps narrow down search criteria.
ProsAffordable. The advanced searching and ability to create a variety of reports to suit needs. Also option of online presence.
ConsWe have a high turn of office administrator staff and they have always found it difficult to learn how to use the membership contacts lists. Probably because they don't use the software very often (1-2 times a years) that they would spend a lot of time trying to work out what to do. In the end they have elected to just use a spreadsheet to track member info.
Reviewer Source 
Source: Capterra
April 4, 2018
Verified Reviewer
11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
July 9, 2018

“Excellent name recognition, and comprehensive curation resources.”

ProsExtensive and robust, as well as well-trusted and well-known, museum software that, once learned, provides excellent transferable skills to other institutions and museum software platforms -- PastPerfect is a name most museum folks recognize, for good reason.
ConsSuch a strong and comprehensive platform for museums, especially for curation departments -- while also marketed as of use to libraries and archives, those tools and resources (while present) are much less extensive. It can also be a challenge to integrate PastPerfect-generated artifact/collection-donor reports and acknowledgements to a museum's main CRM platform used by the resource development team for fund-based donor reports and acknowledgements.
Reviewer Source 
Source: Capterra
July 9, 2018
Fiona M.
Consultant
Non-Profit Organization Management, 1-10 employees
Used the software for: 1-2 years
Overall Rating
3/5
Ease of Use
2/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
3/10
Source: Capterra
September 16, 2016

“Thesaurus Database”

OverallWhilst it is a sophisticated all in one museum management software it is more suitable for medium to large size museums with paid staff. This software is vulnerable to a lack of successional training & knowledge of database management software. The main bugbear we find with the program is that it doesn't come with a free field for 'object name' just a thesaurus for the type of object which is very odd.
ProsOne stop shop museum management. Looks good. Training Videos & Customer Support.
ConsNo free field for Object Name. Not suitable for volunteer run organisations.
Recommendations to other buyersManual is not user friendly - too verbose, more diagrams etc
Source: Capterra
September 16, 2016
Brian K.
Preparator
Museums and Institutions, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Features
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
December 13, 2018

“Valuable for inputting multiple metadata fields”

Prosinterface is pretty straight forward. you can add extensions to hold/store/incorporate different media. these are all upgrades. so in one sense it is a buffet of choices and you only pay for what you need for your storage/documentation. s
Consdifficult to use across o.s. platforms at our company. specifically for our version to run on an apple o.s. system you would have to have a dual boot computer running a windows o.s. not a big deal for some, but our IT does not like having dual boot systems.
Reviewer Source 
Source: Capterra
December 13, 2018
Avatar Image
Allayna D.
Administrative Assistant
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
3/5
Customer Service
4/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
April 24, 2018

“I have enjoyed using PastPerfect in several museum settings”

OverallEase of use!
ProsI like the ease of use, it's very self-explanatory, that you can use accession cards alongside the software that way you can have a physical as well as digital copy, and that every pieces location can be tracked using the software.
ConsIt is not as modern and streamlined as other programs, but even in saying that it's such a simple software that I feel like a more modern version might be harder to use.
Reviewer Source 
Source: Capterra
April 24, 2018
Verified Reviewer
Museums and Institutions, 501-1000 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 28, 2018

“Easy to Use”

ProsSuper easy to use and there are helpful tutorials!
ConsI don't have anything bad to say about it.
Reviewer Source 
Source: Capterra
August 28, 2018
Ron G.
former board member and museum administravolunteer
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
December 29, 2015

“PastPerfect museum management software”

OverallA great product for managing all museum membership and other contacts plus management of artifacts and collections. Easy to learn and use and I understand that they are making lots of improvements to an already great program Great support service
Source: Capterra
December 29, 2015